Need help! Compact IV WebNWalk not working. - Touch Diamond, MDA Compact IV General

My mums got a new compact 4 and ive been setting it up for her. But for some reason i simply cant get webnwalk working.
Ive tried using tmobiles configuration website downloader. Ive tried manualy making a new connection. Ive even tried a hard reset
And it still wont connect to the internet.
I get the H and the G icons but it just never seems to connect.
I get the:
The answering modem has disconnected
error message.
Ive even been on the phone to tmobile tech department and they dont know whats happening...
Has anyone got any clues how to fix this?
Its pretty make or break if this doesnt work we have to send this back.
Nutsy

I'm not sure if the t-mob branded diamond has the connection setup app, but check here:
Start->Settings->Connections->Connection Setup
If its there, run it and it will automatically configure the necessary settings for web n walk.
If it's not there, there is a cab file for it in these forums somewhere (I did a quick search and couldn't find it, but I know it exists)

No the apps not there...
As i mentioned before I used the webtool on tmobiles website that downloads WnW settings to the phone...
Oh to add. It does some times work on GPRS...
But most of the time it gives the error.
H so far never seems to work.

That does seem odd - GPRS and 3G/HSDPA use the same connection settings so if one works, the other should be fine as well.
Have you got any other phones to test that it's not a t-mobile fault?

No Pda phones that use data...

Btw radio version is .03
Is this a known bug?
It seems to work connecting to the gprs first time per reset... When it finds a H network thats when it screws up and wont connect to anything after that point.

Thanks for your reply in my thread (http://forum.xda-developers.com/showthread.php?t=435593&page=2). Its cold comfort to know someone else is in the same boat as me.
Have you tried the SIM in another HSDPA mobile? My SIM doesn't get 3G/HSDPA access in ANY phone I put it in. If your SIM works in another phone then you kno it's the phone not the network, but if it doesn't, it MUST be T-mob. BTW - are you in London somewhere? And are you (your mum) on a Combi package? Just curious if it's an area/package thing.
LLOYDY

yeah in london... and we have the package thats 1000 minutes or 2000 texts, cant remember if thats combi or flex sorry
i was going to go down to the shop today to say there might be a fault with the phone

NutsyUK said:
yeah in london... and we have the package thats 1000 minutes or 2000 texts, cant remember if thats combi or flex sorry
i was going to go down to the shop today to say there might be a fault with the phone
Click to expand...
Click to collapse
Why dont you just phone t-mobile support?

You seem to think i havent.
I was on the phone with them for over an hour yesterday.

Been to the Tmobile shop, and it appears its the simcard thats faulty.
Ive put there flex sim into my phone and then it would connect.... Put my sim into there phone and there phone wont connect.
And its HSDPA thats where the faults happening... Not GPRS
In the process of trying to get Tmobile to send a replacment sim

Anyway been to the Tmobile shop today... And worked out my sim is faulty...
Tryed the shops sim in my phone and it worked... tryed my sim in there phones and they couldnt connect...
The shop had no blank sims so i had to order one from customer service for free should get it in the next couple of days.
Ill keep you updated

NutsyUK said:
You seem to think i havent.
I was on the phone with them for over an hour yesterday.
Click to expand...
Click to collapse
No, I assumed you hadnt as you didnt mention it.
Sounds like youve sorted it anyhow.

Related

T-Mobile USA Side-Kick Prepay and Tytn II

Hello All,
I bought a prepay Side-Kick Tmobile sim card in Memphis today, after activating it and toping it up. I put it in my Kaiser. Auto connection setup started nicely and found tobile USA settings.. whoever, I am unable to attatch to the data network.. when ever I try and connect, the E with arrow icon starts working around, but then it stops and a message reading: Cannot connect for unknown reason (then it goes on about changing settings etc)
I looked everywhere for answers, (as I id like to think im more intelligent than just asking a question that could be dumb :-D) but i could not find a thing that worked about this.. and the things i did find were not helpful..so apologies in advance if there was an obvious place for my answer but i missed it some how..
The Device Information is:
ROM: Dutty WM6.1 WWE (CE OS 5.2.19716, build 19209)
Date: 04/01/08
Radio: 1.64.08.21
Protocol Version: 25.74.40.02H
I would hope that someone can help me, as i am desperately needing to get connected... im visiting from the UK and my silly sim card malfunctioned and i can no longer get online :-(
Many Thanks
the other day i saw a cab that said ::
"use this when you have trouble setting up t-mobile" ..
post #20 on page :: http://forum.xda-developers.com/showthread.php?t=336084&highlight=tmobyjoe599.cab
has a cab and instructions.. maybe its for you.. if you try it, please report results
Sidekick data tries to connect to Danger (manufacturer of SKs) Servers for internet connection, any other devices will not work on that service. You need to use the service that they offer for regular cell phones called Tzones or the data plan for smartphones
amkaos said:
the other day i saw a cab that said ::
"use this when you have trouble setting up t-mobile" ..
post #20 on page :: http://forum.xda-developers.com/showthread.php?t=336084&highlight=tmobyjoe599.cab
has a cab and instructions.. maybe its for you.. if you try it, please report results
Click to expand...
Click to collapse
I tried the file (its one of the solutions i found and didnt work before posting).. what it did that it refused to even try and connect. it was something to do with having the Prixy settings active..so really im not sure what to do..
I tried to get through to Tmobile CS, but im almost sure that they will have no clue on what to do, but i was too late in the evening, so I will try tomorrow..
Any more ideas are Warmyl welcommed!
Thanks
from what i've read it seems that the sidekick data plans will not work on our devices.. as i was planning to do the same thing it seems that only the unlimited text would work not the data probably due to the fact that the data connects through danger which would detect that it's not a sidekick.. i was disappointed to find this out b4 as well
Grrrrrrrrrrrrr
So what does a man have to do to get access to get pay as you go mobile access( in the US)!? does any one know any other service provider that would sell me a prepay sim that will have some kinda daily data package?
cant tell you who dissapointing this is!
bigchemist said:
So what does a man have to do to get access to get pay as you go mobile access( in the US)!? does any one know any other service provider that would sell me a prepay sim that will have some kinda daily data package?
cant tell you who dissapointing this is!
Click to expand...
Click to collapse
I totally agree! I ran into the same problem as you. I am in the USA for 3 weeks and want a cheap (prepaid) mobile data connection. The best option seems to be: T-Mobile Total Internet Plan $40 month-by-month unlimited EDGE + WiFi.
ATT also sells prepaid sims under the name Go Phone...
SH4YD33 said:
ATT also sells prepaid sims under the name Go Phone...
Click to expand...
Click to collapse
Yes.. I found that out.. but they said in the ATT shop that it doesnt allow data access :-(
The Sum of All Fears!
Well to sum up,
I managed to get through to tmobile CS, they confirmed what was mentioned before about Side Kick servers. so the anser is No to all other devices besides to "side kick" (the handset)..so no Kaiser, or anything else!
I guess that i will have a new addition to my sim collection!
Many thanks to all that gave thier opinion and tried helping out
Ta
i actually had the same problem. and i downloadede a Dutty Tmobile set up worked wonders! make sure you install it to device .
i downloaded the zip onto my memory card. inserted it into phone searched my memory card opened the zip and used the DUTTY tool to set up connection. installed the program onto device and once installed you will need to do a soft reset in. once the phone comes back on it will prompt you to set up the tmobile connection.
hope it helped

Phone continously disconnects and loses signal if 3g is on

Hey guys, I have this prepaid ATT pay as you go simcard with the medianet unlimited on and the phone goes into a continuous disconnect and reconnect with the 3g signal if I have 3g enabled in the connection manager. If I turn off 3G then it works just fine and sticks with an EDGE connection. Is there something that I am doing wrong? I checked the connection settings with another friend who uses 3g from att as well and settings are the same. I have also resetted the phone multiple times too.
Oh and the phone I have is the ATT Tilt running Hyperdragon's most recent rom.
I'd try swapping SIM with your friend and see if it works for both of you that way. If the Kaiser still can't connect to 3G, you might want to try another ROM, if to no avail you might have the broken 3G radio problem.
kilrah said:
I'd try swapping SIM with your friend and see if it works for both of you that way. If the Kaiser still can't connect to 3G, you might want to try another ROM, if to no avail you might have the broken 3G radio problem.
Click to expand...
Click to collapse
I had the same problem. Got a brand new 3G sim card from mobile operator. No help. So sent it to warranty again.
There is a broken 3g radio problem?
johnny13oi said:
There is a broken 3g radio problem?
Click to expand...
Click to collapse
Yes, a lot of people including me had to send their Kaiser for a mainboard exchange for that same problem.
Here's the old thread about it I found when I had the problem.
http://forum.xda-developers.com/showthread.php?t=335074
Yes, it's a hardware problem. Seems to be fairly common. My TytnII had the same problem.
I had to send it off for repair last Monday. They sent me a replacement phone on Wednesday.
Oh great, I bought this phone a while back from someone else and was using it with Tmobile and am trying it out with ATT prepaid. So I guess I am not covered and am stuck with a phone with a broken 3g radio?
First try the steps described above, sometimes configuration/ROM trouble can make it look similar.
I tried calling support and talking with them and nothing really worked. They said I would have to do warranty exchange through HTC. They said that all they would need is a credit card number and they send the new one first and I have to send back the broken one and I won't be charged if there is no water damage or too many drops right? Do they send you a completely new device? I have kept this phone inside a microfiber pouch its whole life and there are literally no scratches anywhere and a screen protector on it since day 1. It seems to work fine when on the EDGE network, so should I send it back? I don't want to get charged for anything.
I have the same problem... it started with the stock ROM, I have tried four different ROMs, five different radios, even tried reverting to the 6>0 ROM thiking it was a 6.1 glitch, and nothing worked. I get EDGE just fine, but if I switch to 3G, I get a signal for maybe 30 seconds and then lose it.
Lucky for me, my warranty expired. However, AT&T is supposedly releasing the Diamond soon, I thnk I'll plod along until then.
drunkbastard said:
I have the same problem... it started with the stock ROM, I have tried four different ROMs, five different radios, even tried reverting to the 6>0 ROM thiking it was a 6.1 glitch, and nothing worked. I get EDGE just fine, but if I switch to 3G, I get a signal for maybe 30 seconds and then lose it.
Lucky for me, my warranty expired. However, AT&T is supposedly releasing the Diamond soon, I thnk I'll plod along until then.
Click to expand...
Click to collapse
Man I wish I had the money to switch devices like that. Being a college student means no money.

Loosing network signal

Hi!
After weeks of flawless function my Xperia can not find my carriers phone network.
I have updated the phone to the new ROM but that does not help.
The phone finds the SIM card and asks for the code.
Strangly it can connect to internet through my carrier (Tele2).
But I can not get a connection to the phone network and make a normal phone call.
Is something wrong with the phone?
NO, cause with another carrier (Telenor) everything works pefect.
Then obviously something is wrong with my carrier (Tele2) or the SIM-card.
NO, cause when I put my Tele2 SIM-card in another device (Ipaq 6515) it works perfect.
The Ipaq is not a 3G-phone. Can that have anything to do with it?
I'm getting lost here, all help is appreciated.
(ORIGINAL MESSAGE
Hi!
After weeks of flawless function my Xperia has started to lose it's phone network.
I notice it after I wake my phone up from stand by mode.
It doesn't help to turn the phone option off and on in Comm manager, but it has sometimes helped turning flight mode on and off.
Other times I had to restart the phone.
This happens a couple of times every day, after long times of not using the phone. I have not been able to trigger this problem, so I don't know what causes it or exactly when it happens.
Strangly it can connect to HDSPA while it has lost the phone network.
I have also experienced som freezes when I'm flipping between the panels to much.
All help is appreciated, thanks.
It would be helpful if you could give us more information.
What ROM are you using
Which carrier you have
etc.
mo.ammi said:
It would be helpful if you could give us more information.
What ROM are you using
Which carrier you have
etc.
Click to expand...
Click to collapse
I'm using:
ROM 1.02.936.3
Radioversion 1.06.25.29
The carrier is Swedish Tele2.
In Sweden we have GSM-900 and GSM-1800.
Tele2 also provide me with UMTS and HSDPA.
Today the problem became worse.
Even after repeated soft restarts it refused to find the phone network.
Then I change SIM-card to another carrier and it found the network.
I also tried the SIM-card that's giving me problems in another device. Works fine.
So both SIM-cards works. I'm now gonna go with the new carrier during the day to see if the problem come back.
If anyone have any ideas, please help.
krion said:
Today the problem became worse.
Even after repeated soft restarts it refused to find the phone network.
Then I change SIM-card to another carrier and it found the network.
I also tried the SIM-card that's giving me problems in another device. Works fine.
So both SIM-cards works. I'm now gonna go with the new carrier during the day to see if the problem come back.
If anyone have any ideas, please help.
Click to expand...
Click to collapse
All I can say that Xperia sometimes looks for the signal a bit longer it should IMO,
but I also know that carriers have many many problems usually and they're also often responsible for signal drops in some places too.
I know that 'cos I was talking to my carrier many times about it and learned something about it...
have u tried hard resetting the phone or re-installing the software? ..
if u run the sony update software it will give u the option to re-install your phones software - not sure if that has the same effect as a hard reset ..
probably worth trying
Amanox said:
have u tried hard resetting the phone or re-installing the software? ..
if u run the sony update software it will give u the option to re-install your phones software - not sure if that has the same effect as a hard reset ..
probably worth trying
Click to expand...
Click to collapse
Thanks for answering, I have now done a total reinstall and updated the phone to the newest R2... ROM.
The problem remains.
The phone finds the SIM card and asks for the code.
It can connect to internet through my carrier (Tele2).
But I can not get a connection to the phone network and make a normal phone call.
Is something wrong with the phone?
NO, cause with another carrier (Telenor) everything works pefect.
Then obviously something is wrong with my carrier (Tele2) or the SIM-card.
NO, cause when I put my Tele2 SIM-card in another device (Ipaq 6515) it works perfect.
I'm getting lost here, more ideas is appreciated. Tomorrow I will call Tele2 support.
Have you tried disabling 3G/HSDPA?
Chance that you have very poor 3G on your phone, whilst the IPAC is picking up ok 2G.
artesea said:
Have you tried disabling 3G/HSDPA?
Chance that you have very poor 3G on your phone, whilst the IPAC is picking up ok 2G.
Click to expand...
Click to collapse
Thanks for replying.
I disabled HSDPA/HSUPA in the advanced network menu. But it didn't help.
I also tried to choose GSM only in the phone seetings menue. But I could not even change the setting. Just got an error message about not being able to change the network (or something similar).
Is there any other setting that might be worth trying?
krion said:
Thanks for replying.
I disabled HSDPA/HSUPA in the advanced network menu. But it didn't help.
I also tried to choose GSM only in the phone seetings menue. But I could not even change the setting. Just got an error message about not being able to change the network (or something similar).
Is there any other setting that might be worth trying?
Click to expand...
Click to collapse
Having worked for several phone companies a few years at customer service I know what the procedure is.
-First thing they do is ask you to do a "crosstest", try your SIM in another phone and see if that works.
-You'll tell them that you did that and everything works fine when you use another phone.
-They'll automatically conclude that there's something wrong with your phone (correctly)
-They'll ask you if you could do a hard reset ( You did that too)
-Then maybe they'll try and reset the network (which almost never works)
Basically they'll have no other choice then for you to return it and have them look at the problem / replace your phone.
I don't think we here can help you with your problem
Good luck and keep us posted
Get a new SIM card. I've seen problems like this before, and an updated SIM card solved it.
The best way would be to test your SIM card in a similar phone, the ipaq not being close because it's not even 3G.
maedox said:
Get a new SIM card. I've seen problems like this before, and an updated SIM card solved it.
The best way would be to test your SIM card in a similar phone, the ipaq not being close because it's not even 3G.
Click to expand...
Click to collapse
I'm so confused right now.
Got my new sim card today, problem remains.
I call the carrier support and after they've looked the IMEI-number up they say that the phone is barred by an external operator. They won't tell me the reason and by what operator.
So I call the other carriers support and after they've done a IMEI-search they say that the phone is not locked in any way, by them or any other operator. After have been talking to Xperia support they come to the same conclusion. The phone is not locked but agree to that something is wrong, with phone or carriers, and they want me to try with a third carrier.
Final
I've handed in my phone to the seller and got another one back instead.
The end
Exact same problem
Howdy folks,
I have the exact same problem: My Xperia has worked fine for a month. Suddenly I can't register with Tele2 network (tried another Tele2 card as well that didn't work) for calling but have access to data channel so I can surf. Got told by the Tele2 support that my phone was fu**ed up. Got pissed off. Tried a sim for another provider (Telenor) that worked. Called the Tele2 support again. They noticed that I have an old (2g) sim, so they will send a new (3g) card to test if that fixes this mess. It should arrive late this week or early the next. Can't wait...
I'll keep you posted in this thread (or, if I should instead have made a new thread, a moderator may spank me and I will do better).
/Swedish Dave
Nope, new sim-card didn't fix it. But I have found at least one other xperia-user with this problem...
bad GSM signal
I have a X1
rom 1.03.931.10
radio 1.10.25.18
protocol version 52.56.25.29W
and since from the start I have bad GSM signal I have like 1-2 lines onli and it go up to 5line but onli from time to time (and then it drops again to 1-2line or none but If Itray to call is working or I get called but I can berly hear them bicose of the bad signal) on O2 network and in T-mobile is the same no mather wher I'm in town or outside of town; I'm in UK
is the phone damaged?? or...
sry for my bad english
My phone does the same thing
My x1 has had no problem with phone function or network. However, from the last week, the signal began to be lost sometimes, and the machine turned off automatically. and finally today, there is no signal at all.
MY SIM card works with other phones, so, I thought it might be software problem, and hard reseted with new rom. However, still no signal. It keeps looking. Does anyone have the same problem, and hopefully, solution?
I´m using my X1i with Tele2 as my service provider,but i don´t have any problems with signalstrength.. Works just fine..
speederTM said:
I have a X1
rom 1.03.931.10
radio 1.10.25.18
protocol version 52.56.25.29W
and since from the start I have bad GSM signal I have like 1-2 lines onli and it go up to 5line but onli from time to time (and then it drops again to 1-2line or none but If Itray to call is working or I get called but I can berly hear them bicose of the bad signal) on O2 network and in T-mobile is the same no mather wher I'm in town or outside of town; I'm in UK
is the phone damaged?? or...
sry for my bad english
Click to expand...
Click to collapse
I know I should've introdouced myself first, and that this is a strange first post, but:
HOLY SMOKES!!!
Xperia has FIVE reception bars????!!!!!
I always thought that 3 is the max value, since it only happened once that it went up to three bars, rest of the time it's maximum 2, usually 1.
I am also on Tele2 carrier, in Sweden that is, and since yesterday, I have no reception AT ALL.
Nothing.
Tried turning off 3G(or whatever it's called), nothing happens.
Tested with 3 other cards (one Tele2, one Telenor, one Telia) - all seem to be working okay. Except that the Tele2 one has slightly lower reception than the others.
Tested with 3 other phones as well - iPhone 3GS, Nokia 5800 Xpress Music, HTC Desire. All of them worked perfectly. Full coverage on that super-fast network thingy(the 3G symbol on iPhone).
Internet is just flowing on other phones - but Xperia is just falling behind in the most important section - reception.
Calls get dropped (2/3 of the calls), I must send same message at least 3 times in order to get it sent, Internet is crappy - if there's any at all.
Any kind of guidance is mostly appreciated.
P.S. A bit of those numbers which seem to be important:
Microsoft Windows MobileR 6.1 Professional
CE-OS 5.2.19608 (Build 19608.1.2.60)
ROM-version: 1.05.936.9
ROM-date: 04/19/09
Radioversion: 1.14.25.55
Protocol version: 1.0.11842.32680
Since all of you seem to have problems with one and the same carrier (Tele2) why don't you simply switch to another one? I once had a problem that was very alike the one described here and after several unsuccessful attempts of the carrier to fix it I simply switched to another one and all my problems were gone.

3G Radio activity

Hello all,
I am having some issues with the 3G connection with my Dream that started a few weeks ago. There are times when it works just fine and I am able to use apps/maps/browser with no difficulty what-so-ever. Then out of no where it will stop working. I will have 3 or 4 bars, and it says I am connected at 3G, but only outgoing ('Up') arrow on the status bar lights up, while the incoming ('Down') arrow will not light up at all. Then finally after various wait times (2 to 10 minutes) the '3G' will disappear and light back up as if the radio is resetting and will work again for a few minutes before repeating the same process over again. If I enable the 2G only connection it works just fine. I do not see any pattern or correlation to this disconnect. I have tried wiping, reformatting the SD and re-flashing my phone with no help...
Any ideas? TIA
ROM: Cyan 4.0.4 Stable
Recovery Image: Cyan 1.4
Radio: 26I
Try airplane mode when this problem occurs.
maxisma said:
Try airplane mode when this problem occurs.
Click to expand...
Click to collapse
You mean enable airplane mode and then disable it again to reset the connection? I just tried it...did not help. Still sending information out but not downloading anything in return...
bethel03 said:
Hello all,
I am having some issues with the 3G connection with my Dream that started a few weeks ago. There are times when it works just fine and I am able to use apps/maps/browser with no difficulty what-so-ever. Then out of no where it will stop working. I will have 3 or 4 bars, and it says I am connected at 3G, but only outgoing ('Up') arrow on the status bar lights up, while the incoming ('Down') arrow will not light up at all. Then finally after various wait times (2 to 10 minutes) the '3G' will disappear and light back up as if the radio is resetting and will work again for a few minutes before repeating the same process over again. If I enable the 2G only connection it works just fine. I do not see any pattern or correlation to this disconnect. I have tried wiping, reformatting the SD and re-flashing my phone with no help...
Any ideas? TIA
ROM: Cyan 4.0.4 Stable
Recovery Image: Cyan 1.4
Radio: 26I
Click to expand...
Click to collapse
it could be your phone
but also it could be 3g service in your area.. it could be unstable or weak..
i.e. i get terrible 3g service in my nearest mall,but 2g works fine.
but in my house my 3g service is almost perfect.
R u using a datasim or not??
Check with ur telecom operator. Sometimes u need to be using a data only sim to be using 3g on the g1. It happened to me. Otherwise there might be some apn settings wrong or missing.
Thanks for the reply guys. I thought it could be the 3G in my area but I have had my phone for well over 6 months now and it has worked great at my house. I know t-mobile is still working on their 3G roll-out so it could be that as well. I really hope it is not my phone but with my luck...who knows...
As far as the datasim, I am not sure. Like I said, I have had my phone for 6+ months and 3G used to work just fine. Is there any way I can tell by looking at my T-mobile SIM to see if it is a datasim or not?
My G1 is doing the same thing!
I am in Atlanta and i have been noticing the same exact problem. I am also noticing that i am suddenly getting mobile versions of websites that i usewd to always get the full web version. I am on cyan 4.1.7. Not sure if it is the rom or the service but nonetheless i am experiencing the exact same problem.
Weird stuff... I am in Los Angeles in case people are wondering.
bethel03 said:
Thanks for the reply guys. I thought it could be the 3G in my area but I have had my phone for well over 6 months now and it has worked great at my house. I know t-mobile is still working on their 3G roll-out so it could be that as well. I really hope it is not my phone but with my luck...who knows...
As far as the datasim, I am not sure. Like I said, I have had my phone for 6+ months and 3G used to work just fine. Is there any way I can tell by looking at my T-mobile SIM to see if it is a datasim or not?
Click to expand...
Click to collapse
if you want to take more precautions..
u can go to a corporate tmobile store and ask them to replace your sim card. its just something basic. some sim cards go bad. i had to replace mine twice.
if you go to a booth in the mall or whatever they may charge u $25. in a corporate store,its usually free.
or you can call tmobile and ask them to take off your data plan and then add it cak on again.. this again is a basic troubleshoot for data related problems..
and if it is your phone(i assume you bought ur phone from tmobile) you should have a 1 year warranty. tmobile might exchange or call htc... all you really have to do is pay shipping.
brian_v3ntura said:
if you want to take more precautions..
u can go to a corporate tmobile store and ask them to replace your sim card. its just something basic. some sim cards go bad. i had to replace mine twice.
if you go to a booth in the mall or whatever they may charge u $25. in a corporate store,its usually free.
or you can call tmobile and ask them to take off your data plan and then add it cak on again.. this again is a basic troubleshoot for data related problems..
and if it is your phone(i assume you bought ur phone from tmobile) you should have a 1 year warranty. tmobile might exchange or call htc... all you really have to do is pay shipping.
Click to expand...
Click to collapse
Awesome, thanks for your help. I have had to replace my SIM card a couple of times as well with previous phones but that was due to MMS problems. I didnt think of 3G/SIM problems but I hope that is it. Thanks again!!
I went to the T-Mobile store today and they said that a lot of people have come in with the same problem. So apparently it is a problem with the 3G network here in Southern California (at least the area I live in). I am grateful it is not my phone or the ROM but still kinda ticked off I gotta deal with it until the issue is resolved...
bethel03 said:
I went to the T-Mobile store today and they said that a lot of people have come in with the same problem. So apparently it is a problem with the 3G network here in Southern California (at least the area I live in). I am grateful it is not my phone or the ROM but still kinda ticked off I gotta deal with it until the issue is resolved...
Click to expand...
Click to collapse
Ask them to reimburse you for the downtime
i too have been having the same problem as the original poster!
out of nowhere my 3g starts acting really funky and only the up arrow flases but it doesnt download anything. i hope this is a problem with the 3g network in los angeles otherwise idk what ima do.
djbootleg said:
i too have been having the same problem as the original poster!
out of nowhere my 3g starts acting really funky and only the up arrow flases but it doesnt download anything. i hope this is a problem with the 3g network in los angeles otherwise idk what ima do.
Click to expand...
Click to collapse
whenever this happens.. it usually means that ur in an area that has weak 3g. i.e. i get weak 3g service in my nearest mall.
or ur areas 3g network is bugging up. but most likely its the first one ^
im having the exact same problem. been having it for a week or so. i thought maybe it was a bug in cyans roms but its not. i will lose 3g connection but i have a full connection and only the uplink arrow is on. this is really pissing me off. i live in los angeles and its been having 3g for a while now and i have never experoenced issues like this with 3g

[Q] Internet Troubleshooting

I just bought this new phone 14days ago. I got my number transferred from a prepaid to a new simcard. Everything was good until they actually ported my number to the new simcard. After that i have NO internet at all.
I have a 3G icon and can call/sms but as i try open the browser it says. The page cannot be find. Also when i turn my phone off and on it says after i dialed my pincode: Error cant apply settings to modem.
My provider is T-mobile here from the netherlands, they had some interference at the beginning at the week, but i spoke with them today and they can see everything should work. I tried to make a new APN with the guidance from T-mobile but it dosent help. Also rebooted it 4 times from fabric settings, still nothing.
Can say that i havent done anything with the phone, its not hacked/rooted or whatever. Basically in same shape as when i bought it.
I read another tread that also descripes the problem i have but these phones are rooted, and didnt really get any solution out of it.
http://forum.xda-developers.com/archive/index.php/t-995363.html
Dont know if its any help, but i can connect to the internet with my WIFI connection at home.
Does anyone have ANY idea to what i can do?
Thanks in advance!
Joe
Notice
Gstar88 said:
I just bought this new phone 14days ago. I got my number transferred from a prepaid to a new simcard. Everything was good until they actually ported my number to the new simcard. After that i have NO internet at all.
I have a 3G icon and can call/sms but as i try open the browser it says. The page cannot be find. Also when i turn my phone off and on it says after i dialed my pincode: Error cant apply settings to modem.
My provider is T-mobile here from the netherlands, they had some interference at the beginning at the week, but i spoke with them today and they can see everything should work. I tried to make a new APN with the guidance from T-mobile but it dosent help. Also rebooted it 4 times from fabric settings, still nothing.
Can say that i havent done anything with the phone, its not hacked/rooted or whatever. Basically in same shape as when i bought it.
I read another tread that also descripes the problem i have but these phones are rooted, and didnt really get any solution out of it.
http://forum.xda-developers.com/archive/index.php/t-995363.html
Dont know if its any help, but i can connect to the internet with my WIFI connection at home.
Does anyone have ANY idea to what i can do?
Thanks in advance!
Joe
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Click to collapse
Maybe also nessasary to mention i DID put my SIM in another device. Still same outcome. NO internet still
Well if you haven't got data on the other phone either then I am pretty sure its a sim/provider issue and has got nothing to do with your phone at all
MeX_DK said:
Well if you haven't got data on the other phone either then I am pretty sure its a sim/provider issue and has got nothing to do with your phone at all
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Yea you would think that, they told me in the store today that was not the case. Funny thing is i tryed to switch it again into another devince, and still nothing. However, as I went into the store i got a new simcard that didnt fix the prob. Suspecting some internal flaw?
Anyway, gonna call LG and use my vip change possibility so we'll see if its the device itself or not.
T-mobile offcourse claims that its a software prob, as this often happens on first batch phones

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