I purchased a used AT&T Tilt from E-bay 6 weeks ago. It worked great for 6 weeks, but starting yesterday it has not been able to use the cell phone. Here's what's happening:
1. Soft reset phone.
2. Open the "Phone Settings" page to watch status.
3. Says "Current Network: AT&T". Signal level in status bar shows full strength. Network icon in status bar shows "G".
4. After about 10 seconds, the "G" changes to "3G". Still shows full strength signal.
5. After 10 more seconds, the "3G" changes to "X". The signal level changes to "!", And the current network changes to "No Service".
6. After 1-2 minutes, the sequence repeats starting at #3 above.
7. Pressing the "Find Network" button, doing soft reset, and powering off & on all result in the same thing.
Other info:
ROM: AT&T WM 6.1 (from the HTC website)
SIM: Cingular 64k Smart Chip (not 3G)
I do not have a 3G signal in my location
Tried SIM card in my old Motorola 551 and it still works fine
I have Kaiser Tweeks installed
Any ideas???
???
I called At&t and the said that there was a large outage.....My Diamond is doing the same thing......THEY said sometime today should be fixed.....yah..right
Peace
Mike
mike19722 said:
I called At&t and the said that there was a large outage.....My Diamond is doing the same thing......THEY said sometime today should be fixed.....yah..right
Click to expand...
Click to collapse
I wish that was the problem. But my old phone works just fine.
my friend had the same problem with her Tilt. the AT&T guy at the service store says that because she was out of town this past weekend, the phone is still trying to find the signal to that particular tower. that is BS! the Tilt has a known issue with this problem. but luckily, she got a new Tilt with the new Windows Mobile 6.1. that works. this is her 3rd Tilt with AT&T since June due to the same problems - can't pick up signals.
but, if the old Tilt phone was connected to Edge instead of 3G, it would get service. try to disable 3G in your phone. you have to use Kaisertweak or some other kind of program that allows you to disable 3G.
KungFu_Sam said:
my friend had the same problem with her Tilt. the AT&T guy at the service store says that because she was out of town this past weekend, the phone is still trying to find the signal to that particular tower. that is BS! the Tilt has a known issue with this problem. but luckily, she got a new Tilt with the new Windows Mobile 6.1. that works. this is her 3rd Tilt with AT&T since June due to the same problems - can't pick up signals.
but, if the old Tilt phone was connected to Edge instead of 3G, it would get service. try to disable 3G in your phone. you have to use Kaisertweak or some other kind of program that allows you to disable 3G.
Click to expand...
Click to collapse
Thanks. I stopped by an AT&T store a few moments ago. While they were not able to help me with my problem since I didn't purchase it from them, they did say that they just turned on 3G service to our area yesterday. This is the exact same time that my problems started. Apparently my phone doesn't like 3G. They did upgrade my SIM card to a 3G card, but that didn't help. Still having the same issue as in my first post. So, now I'm going to try to find out how to disable 3G on my Tilt to see if that works. (I have Kaiser Tweeks, but I haven't noticed a "Disable 3G" setting.) Time for more research...
Fixed!!! I installed the "Enable Band Page" cab file found in the folowing post:
http://forum.xda-developers.com/showpost.php?p=1956747&postcount=10. Then I selected "GSM" as the network type. The phone works just fine now in Edge mode. I don't use data on my phone anyway except via WiFi (don't want to pay for a data plan) so I don't really need 3G.
I'm so glad it wasn't a problem with the radio in my non-warranty phone.
Related
Hi,
I recently purchased an AT&T Tilt (HTC Tytn II) and unlocked it so that I can use it with the Rogers Network. It worked perfectly for about three weeks then I took it to Orlando for a vacation. While I was there, I change the network setting to manual and connect it to AT&T Roger so that I can use it as a roaming phone. When I got back to Canada, I changed the network detection back to automatic and it connected to Rogers for about 10 seconds then it lost the connection. So for about 10 seconds, it worked but only lasted 10 seconds. I also notice that when it connects it shows E (Edge) as a data connection. After 10 seconds, it changed to 3G. As soon as it changed to 3G, it loses the connection.
I wonder if anyone has this problem. I don`t know if this is because I used it on an AT&T roaming network. I`m very puzzled and any help is greatly appreciated. Thx!
I am having the same problem. I travel to New York quite a bit. My phone would give me a message that it was unable to connect to the GPRS network. So I would go into the Comm manger and deselect the 3g. Then the phone would get a signal. I was not getting a 3g signal, but an edge signal. When I would come home to Ft.Lauderdale the phone would work fine no problems with the 3g till last week.
Soft reset I get the 3g signal 4 bars then it disappears I get no signal ! and then I get an Edge signal in about 5 seconds or so. Everything works but I am unable to get the 3g speed.
If I try to force the phone into a 3g signal by selecting WCDMA on the band I can get a 3g icon. The voice part works fine and displays utms but any time I try to use the data I get some sort of error message. Like dialed "proxy" no response or the remote party would not connect.
Do you think that we might have something corrupting the radio?
Scott
Old At&t
8525 Radio 1.54.07.00
HTC lite 2.5/ Black Satin
spl 1.04/ 2.10
My old at&t rom doesn`t give me the option of selecting the band. Maybe I should flash it with HTC rom and at least get the voice part to work. I don`t know if the security scanning machine at the airport will harm the phone in anyway. They always ask us to take out the laptop and camera separately.
I am on the old $39.99 ATT plan the one that does not have 3G and my with an old “blue” SIM card. I have been using Sony S710a for the past two years which in fact worked fine. A week ago I have obtained ATT Tilt (HTC 8925), unlocked it so that it would read my card and started using it.
Here is the problem that I can’t solve>
Sometimes my phone loses service, completely, and I cannot reconnect to ATT Service. I have tried to find a pattern but so far I am clueless of what might be causing it.
According to my observation:
1. It has been happening in certain neighborhoods.
2. When I do find service and connect to it shows E and then switches to 3G
3. When my phone starts to show 3G it loses connection.
This phenomenon happens only from time to time. Other times I have 3G icon and everythign is fine. I have tried T-mobile card in it and there is no problem. It connects to T-mobile service and has all bars. Thereafter I have put my card into an unlocked Nokia 6300 and my ATT connection works fine. The only thing I can blame is 3G.
Please if anyone knows what this, why its happening and how I can avoid this issue let me know. Thank you.
it looks like I have got a solution...
Im not sure yet, but so far I have installed an application that supposed to keep me away from [3G]. The application that I have installed is Bandswitch. So far it only shows [E] . I have to travel to those areas where I had no service to be sure that this program works. Ill keep you updated on this issue.
go get a new sim card. ATT and Cingular towers were different so some older sim cards have trouble connecting to some towers. its only something like 15 bucks.
when i went to the ATT storeto get my tilt, even though i already had a 64k sim they still upgraded the sim (for free seince i was about to pay 400 bucks).
Its your sim card
The old sim cards don't have enough memory. Get a new one with the 3g logo on it. You should probably upgrade your service too. Or you'll get a big surprise when your bill comes.
I have the same problem here in germany with the O2 3G Network... My phone has a GPRS Connection and when the 3G Icon appears there is a total loss of connection for like 10 seconds and its back to GPRS again... End of the story (like i assumed and wrote to O2 ;P) my SIM Card is too old, new one on the way Should work for you as well, like all the other posters before me claimed
Edit: Oh and it didn't cost me one buck, all inclusive service because i didn't lose or broke my SIM Card. When it is too old to be able to allow you to use your full contract properties, i guess they pretty much have to send you a new new SIM card for free. At least here it works this way
Thank you...
The problem is that I dont have a contract and the only way for them to upgrade my sim to 3G is when i sign up. Curently I have 1000 min, nights and weekends from 7pm, free mobile to mobile, free long distance and free incoming SMS. Its highly unlikely that any one of you would give that up and pay more money for less minutes and less services. Right? Thank you. at this point i think im fine with what I have got, in addition to not needing 3G at all. by the way, i think that this program Bandswitch is doing a good job keeping me of 3G. Thank you.
Yarikd said:
The problem is that I dont have a contract and the only way for them to upgrade my sim to 3G is when i sign up.
Click to expand...
Click to collapse
I never had to 'upgrade' my sim to 3G, nor sign a new contract. I just took my old GSM SE phone in to ask about service, and they asked if I would like a sim swap to the latest.. Sure, done.
Now works fine with the Kaiser, and never did any form of 3G 'upgrade'.
NuShrike said:
I never had to 'upgrade' my sim to 3G, nor sign a new contract. I just took my old GSM SE phone in to ask about service, and they asked if I would like a sim swap to the latest.. Sure, done.
Now works fine with the Kaiser, and never did any form of 3G 'upgrade'.
Click to expand...
Click to collapse
Were you part of the old ATT Blue network? Cingular actually started giving out 3g cards in early 2006 in my area. I got one with my 8125 where they FIRST came out. So it's possible if you've gotten a phone since then and now that your card is already 3g...
Nate731 said:
Were you part of the old ATT Blue network? Cingular actually started giving out 3g cards in early 2006 in my area. I got one with my 8125 where they FIRST came out. So it's possible if you've gotten a phone since then and now that your card is already 3g...
Click to expand...
Click to collapse
You're right, I think it may be important to be on the 'orange network' because 3G never existed for the old at&t wireless 'blue'.
I was always part Cingular, and did go through the free-sim upgrade, but got another one when I just walked in after that.
Well I'm in malaysia, Using Maxis 3G network. I also having problem same symptoms like you guys. What do i realize sometime it give my device freeze for sometime. But the freeze just like for few second. And what do i realize when 3G appear our phone signal become weak. From full bar drop to 2 or 1 bar.
Did u guys having this issue too?
My simcard is 128k if im not mistake.
See this: http://forum.xda-developers.com/showthread.php?t=335074
Most likely the same problem. RMA ahead.
Try this on your phone settings (dialer --> menu --> options) on the network tab is network selection set to automatic? i was experimenting with my phone to see if i could get a better signal and set it to manual and choose my network but when im no a 3G connection its called 3G T-mobile and when not its just called T-mobile and on the manual list its just called T-Mobile so each time i got a 3G connection it would lose signal completely and start searching for i think T-mobile not 3G T-mobile the moment i set it back to Auto and soft-reset it worked fine again.
my phone did this at first, and all i had to do was get a new SIM. they didn't charge me a dime for it at the att store, but if they ask just tell them your phone won't connect and that it's a problem with your SIM
I have the same problem and have a new phone on the way. I already have a 3G sim card.
When you call, they'll probably make you hard reset your phone. Just a heads up.
I'm having major trouble with my phone and need some help.
I've got a standard Vario III no flashed roms etc..
When I'm on standard GPRS network the phone works fine, calls internet etc..
However whenever it switches to a 3G or H network I cant make or receive calls or use the internet. The funny thing is that when it tries to access the internet it looks like it connects but when you click on the 3G (with the arrows) it says there are no sessions active.
Help!!
yes.. i have the same problem too
so we must switch the band using gsm to get phone works normally. if we set AUTO it will failed to make call or to receive call.
another kaiser from my friend was normally in same area. please help us.. thanks
maybe I have the same problem, I can't make calls, when I make a call it do a sound alert and end the communication.
The line is ok, I was using it with other phone without problems. I spend today 5 hours with the mobile service provider (CLARO ARGENTINA) tech service and they finally say this must be a problem with the pda, not with the service (after testing all possible alternatives)
The phone is almost new! I can connect to EDGE and navigate the internet, H or 3G appear "some times" but it get EDGE 99% of the time.
When somebody call me the phone ring and then then lost connection. When people call me they receive a "network error".
1 of 20 times I CAN do a call.
Do you think is the phone? or there is some update ? I'm downloading a 6.1 rom to test with it.
it is not the phone. Assuming your are using T-Mobile, Edge network coverage is almost 100% complete, while T-Mobile's 3G network is in the early stages. So you will usually get Edge until 3G is nearing completion - T-Mobile is slow
Here is an article: http://www.boygeniusreport.com/2008/05/05/t-mobiles-3g-rollout/
Well I use Claro AR (in Argentina). EDGE is 100% and 3G is quite well in my city, but what do you think about my phone calls are closed after 5/6 seconds with error and then it lose phone coverage. Never happened with other phone, same provider, same line, other phone.
Now I have updated to a duttys Rom with a newer radio version (1.65.x, my phone comes with 1.21.x) and still happening. Now I will test another rom
It IS the phone.
If you do a search on this board lots of people are having that problem, as I found when encountering it myself. It's a hardware fault in the radio part, that requires sending the device back to HTC. They actually replace the whole mainboard to cure it, so it's a serious issue.
Awaiting to receive mine back, it's been there for a month now
Here's a large thread about it: http://forum.xda-developers.com/showthread.php?t=335074
thank you
I force the phone to run under GSM network (not WCDMA) and the phone works perfect, internet too (only EDGE). But I can't use 3G because if I set it to WCDMA or AUTO in the phone network section, it's unusable.
That's the one. I'm receiving my Kaiser back from repair tomorrow, can't wait, and hope it will be fine this time... It's been at the service center for 6 weeks now
hello, any news ?
Yep, received it back like 3 weeks ago, everything works flawlessly. They replaced the whole mainboard just like for the other people with the same issue.
Ok I'm dead. Sending the devide to north america from Argentina? now way.
Why? I had to send it to the UK, not much of a problem...
and it back again to you? awesome!! not easy in latin america!
Ok I will call tomorrow the seller to ask the guarantee. let's see what happen.
I have an ATT Tilt with the official 6.1 ROM specifically for the ATT Tilt. I downloaded it from HTC's website. Start screens shows;
R 1.65.21.18
G 25.88.40.05H
D 3.57.00.00
Phone was working great for months UNTIL yesterday. When I turn the phone radio on it takes several minutes to connect with ATT network. Then I get a message that says "there is a problem connecting to the GPRS network in your area". I can use the phone to make or receive a call, but then after approx 10 minutes with the phone radio on it loses the network connection.
I called ATT. They were less than helpful. They tell me to buy a new phone.
I searched this forum and also googled this problem with no good results.
I have hard reset the phone and still experience the same problem.
Any help would be greatly appreciated.
wheelierider said:
I have an ATT Tilt with the official 6.1 ROM specifically for the ATT Tilt. I downloaded it from HTC's website. Start screens shows;
R 1.65.21.18
G 25.88.40.05H
D 3.57.00.00
Phone was working great for months UNTIL yesterday. When I turn the phone radio on it takes several minutes to connect with ATT network. Then I get a message that says "there is a problem connecting to the GPRS network in your area". I can use the phone to make or receive a call, but then after approx 10 minutes with the phone radio on it loses the network connection.
I called ATT. They were less than helpful. They tell me to buy a new phone.
I searched this forum and also googled this problem with no good results.
I have hard reset the phone and still experience the same problem.
Any help would be greatly appreciated.
Click to expand...
Click to collapse
were is your area.
Central PA. Up until yesterday I had great coverage. Another co-worker with a Tilt can stand right beside me and get service. ATT said it could be the SIM card.
I put my coworkers SIM card in my phone and it took a good 3 minutes to connect with the network. I couldn't keep the card in my phone long (he had to go) but it stayed connected for 5 minutes.
When I turn my phone off and then back on, it will connect to the network after several minutes, but looses the connection shortly after.
wheelierider said:
Central PA. Up until yesterday I had great coverage. Another co-worker with a Tilt can stand right beside me and get service. ATT said it could be the SIM card.
I put my coworkers SIM card in my phone and it took a good 3 minutes to connect with the network. I couldn't keep the card in my phone long (he had to go) but it stayed connected for 5 minutes.
When I turn my phone off and then back on, it will connect to the network after several minutes, but looses the connection shortly after.
Click to expand...
Click to collapse
If the ATT techs haven't told you to do so already, try System>Connections>Connection Setup
I have done everything included in their instructions at http://www.wireless.att.com/support...0&tutorialsCategory=Browser&tutorialId=614440
but still no luck.
I am having the same issue only recently lots of call drops phone just jumping from 3G to Edge and back again. I also keep getting the login message for MedaiNet.
I live in Tampa, Florida.
Again At&t Tech support was completely useless I am so frustrated that I was actually looking at getting a different phone but I wasn't sure if that would really solve my problems.
Any help/ideas would be greatly appreciated.
Hello,
I recently replaced my Treo 650 with an unlocked Kaiser on ATT. I’ve had the phone for several months and everything was working great. While I was on a trip in an area I normally travel I noticed that I didn’t have service. I normally have full service in this area on the Treo so I switched the sim over to my friends Treo and made a call. The Treo showed that it was on ATT network not roaming. I switched it back and still no service. I also tried the find network button under phone settings. The phone showed no service for about 30 miles ( I figured about one tower coverage area ). On the way home it did the same thing in a separate area for about 60 miles. I switched the sim and made a call no problems. I didn’t think there was a PRL update for GSM phones but I can’t think of why else it would do this?
Thanks
A8
Try toggling 3G and Edge, edge has a lot bigger coverage area. I rarely use 3g because it drains my battery quicker. I download duttys 3g comm manager to do this easily