I have the T-Mobile(UK) version of the Diamond & I am experiencing many issues with it.
I had the Vario II before and never had a problem with it but this is driving me nuts at times.
I love the phone but the issues I am experiencing are spoiling it.
The issues include...
1. When phone has been charging if you turn it on from standby the screen comes up but is frozen. Holding off button does not work, the only way to turn it off is to remove the battery. I have also had it freeze with the screen black.
2. The phone vibrates & continues to do so, again only removing the battery will stop it.
3. Ring tone does not start until a short while after a call comes through.
4. Lower part of handset gets extremely hot whilst in use.
5. I have NTL mail set up & it continuously shows 1 unread email message. I have recieved hundreds of emails since and read them all but the 1 unread message logo on home screen & text on bottom of screen in NTL mail remains even if inbox is empty. Didnt want to 'Clear NTL mail' as I want to keep my sent messages etc.
6. Type assist thing is extremely annoying & I dont seem to be able to permanently turn it off! I write something then put a full stop, question mark etc and press enter or space and it puts it at the beginning of the word, not after where it should be.
7. Changed keypad layout but still remains as big QWERTY.
8. Intermittently all my contacts vanish & the numbers in my call history have lost their name tags.
9. Just noticed all my 'Favourite people tags' have disappeared
10. Also the finish is rubbing off the back cover even though I am very carful with it and mainly keep it in my suit pocket. Had my Vario II for 18 months and it still looks like new.
11. Many other issues but cant remember them all at the moment.
I have not altered any of the software and am not very technical so please keep any replies very basic.
I have had the phone about 3 months, how do I go on with returning it under warranty if there is no easy fix?
Thanks
Rich
5. I have NTL mail set up & it continuously shows 1 unread email message. I have recieved hundreds of emails since and read them all but the 1 unread message logo on home screen & text on bottom of screen in NTL mail remains even if inbox is empty. Didnt want to 'Clear NTL mail' as I want to keep my sent messages etc.
Click to expand...
Click to collapse
This can be resolved by going to your inbox, then click "inbox" in the top left and goto "Outlook E-mail" where there is a welcome message. Delete that and you should be ok.
Regarding the other problems you might need to upgrade your ROM, theres plenty of info in the Diamond ROM development section on that.
Unfortunately that does not work. The unread message is showing in my NTL world inbox, you go into the inbox and there is nothing there! It even says '1 unread message' along the bottom of the screen even though the inbox is empty
How do you upgrade the ROM? Will it affect the warranty?
Just tried the Clear "NTL World" option in tools as a last resort but its still there!
Related
i use outlook on my Tilt, when i get email i get a pop like notification every few minutes, and i can selet dismiss or view(or something like that) is there a way to stop that notification popup? also i have my phone light set to turn off after 2 minutes, which it goes into a standby type mode, basically the same thing as when you hit the power button on the right side once how it stand byes until u hit it again, when it does that i cant receive messages, my send/receive is set to check every 5 minutes, but with it in this standby type mode it wont send/receive to get new messages until i basically wake it up, is that a way to get it to send/receive while in this mode?
for your first question: SEARCH THE FORUM !!!!!!!
just kidding (but if you do you'll find your question answered a few times...):
You have to go to Settings/Personal/Sounds and Notification, select New e-mail from the combobox and uncheck the box saying "Display message on screen"
For your second question: I don't know but there are more people complaining about this
thanks man, appreciate it, i guess i had to make things more complicated than they really are lol
I have the same problem. My device (TyTn II) is set to download mails "as items arrive" from my Exchange server. I always have my device in standby-mode using VJDevicelock. The problem is that when it is in standby it doesn't receive e-mails. I then wake it up and suddenly get a barrage of mail.
Search the forums, there was a long thread on this that has sort of died out. Basically, the fix has been identified (we think) and is in the KaiserTweak app. Basically, get the latest xml version of KaiserTweak, and in there are options for "Notifications": change the values under notifications to somehting other than 1 second, and it should fix the problem. Also, it could be a result of having the HTC Home screen installed (if you're using a tilt and installed it as a separate app), the Task Manager seems to contribute to this issue as well (disable it by going to task manager and uncheck the "Enable Quick Menu on Today Screen", and a third possible cuplrit is having the "automatic set time zone and dater" option checked on in Settings > Phone. (This has not bothered mine, but others reported that it did.) But, if I were you I'd start with teh Kaisertweak settings and remove the HTC HOme screen (if installed), and go from there.
Hi all,
I tried to post on this before and see if someone had any ideas on what to do. I have a wing, and a few months ago, the text message counter started showing a phantom message indicator so even though there were no unread messages, on the today screen, it would show 1 unread message. Nothing I could think of made that go away. Now, today it did it again, so there are now 2 unread text messages showing on the today screen but there are not 2 unread messages in the inbox. I've even tried deleting all text messages so that there is nothing in any of the boxes (in, out, saved, deleted) and it still shows 2 unread messages. It's annoying and makes it difficult to get an accurate count when I am just glancing at my phone.
Any help would be appreciated.
Jamie
search for something called "FIXUNREADCOUNT"
it's a simple exe file, you copy over to ur phone and run from the phone that will fix these issues.
Okay, yet another problem with this kaiser. This phone is acting worse then a problem child on crack since I reloaded 6 times because of me trying to get the weather in my area. Anyhow, since I gave up trying to fix the weather thing, I now have a message problem. I have deleted all messages from inbox and outbox, etc. But still the phone keeps saying I have one new unread message. I have powered the device off and also used the stylus to reset it from the bottom button, and still have no effect. What is wrong with this thing this time? Has anyone had this problem? I am running the stock HTC firmware with WM 6.1 and Update 23 of M2D Touchflo. Also have Update 20 addons installed to make things work, etc. TomTom, and other msc programs. Don't think they would effect this, since I had this setup before my phone starting to screw up.
Okay, I found the solution. If anyone else needs this then here is the website:
http://www.freewareppc.com/communication/fixunreadcount.shtml
Description:
This utility fixes the unread count for every mail folder in every account on the device.
Some users have had problems with Inbox or the Today screen displaying "-1" unread messages, or displaying 1 or more unread messages when, in fact, there are none. This utility will detect and repair these discrepencies.
It's not flashy, but it does the job
Just power off device and restart it and it should be gone.
Guys, can anybody help me with this one?
I'm running Touch-IT 12 on my Xperia but have always had the following issue.
Basically, whenever I receive a new Email message, my phone will not come out of standby to tell me. I have to bring it out of standby myself and then touch the screen in order to see the message number go up.
I have the notifications turned on and have an alert and vibration set for new Email message.
I reads somewhere to change the "AC resuming from suspend time" and "Battery resuming from suspend time" from 1 second to 60 seconds. Done this and after a soft reset, still no joy.
Can someone help with this VERY annoying problem? All I want is to be told when I get an Email! Any help would be very much appreciated.
Regards
Sonny
sonnysoul said:
Guys, can anybody help me with this one?
I'm running Touch-IT 12 on my Xperia but have always had the following issue.
Basically, whenever I receive a new Email message, my phone will not come out of standby to tell me. I have to bring it out of standby myself and then touch the screen in order to see the message number go up.
I have the notifications turned on and have an alert and vibration set for new Email message.
I reads somewhere to change the "AC resuming from suspend time" and "Battery resuming from suspend time" from 1 second to 60 seconds. Done this and after a soft reset, still no joy.
Can someone help with this VERY annoying problem? All I want is to be told when I get an Email! Any help would be very much appreciated.
Regards
Sonny
Click to expand...
Click to collapse
install xperia tweak and on the front page of it untick disable wakeup on new message
Still no joy
Nope, still no joy.
Also, I've now noticed that if I get a new message on the phone, but don't go into my inbox, when I receive another new message, I will get the notification.
Very strange. I thought it may be down to doing a send/receive in Outlook rather than Live, but still no difference.
Very weird and so so annoying.
Regards
Sonny
Dont know how i can help you then mate because i had the exact same problem and it was because i had that box ticked under xperia tweak - hope someone else knows a fix
sonnysoul said:
Nope, still no joy.
Also, I've now noticed that if I get a new message on the phone, but don't go into my inbox, when I receive another new message, I will get the notification.
Very strange. I thought it may be down to doing a send/receive in Outlook rather than Live, but still no difference.
Very weird and so so annoying.
Regards
Sonny
Click to expand...
Click to collapse
Are you talking about push/auto update?
doministry said:
Are you talking about push/auto update?
Click to expand...
Click to collapse
I don't have push email. I'm talking about Windows Live sync being set to update whenever a new message is received.
Works fine in pulling the message, just won't sound the message tone or vibrate.
Work Around
Okay, after a lot of testing I've found a work around for my problem, not really a fix.
If I go into one of my other inboxes before going into standby, the notifications work fine.
If the last inbox I went into was Hotmail, then the notification won't work. If I move over to the Outlook inbox or SMS/MMS inbox, and then do whatever I like (except go back into the Hotmail inbox), the notifications work fine.
Not sure if anyone else has this problem. If so, I hope this helps for you too.
Again, this is when setting Windows Live to sync whenever a new message is received. The results seem as good as push email to me.
Regards
Sonny
One question: Do you close your inbox properly or do you just press the OK Button?
Another Work Around
Firefall! said:
One question: Do you close your inbox properly or do you just press the OK Button?
Click to expand...
Click to collapse
I close it properly, ie press the X in the corner.
That being said, just tested the other possibility... not closing it properly and just pressing okay. With this leaving Hotmail running in the bakground, it works!
So we've come to the conclusion that minimizing Hotmail by pressing OK works and going into another inbox and properly closing messaging works also!
We're getting somewhere..!
Now only if there was a way to close Hotmail properly and not have to go into another inbox to have the notifications work!
Regards
Sonny
That's strange, I had expected the opposite... Perhaps there is a problem with the "wakeup" of tmail.exe... But I really have no idea how to fix this. Isuppose you have tried Softreset?
Ha ha! Tried very many soft resets!
I've had this issue with all of the custom roms I've used (all Itje's). Not sure if it's the roms, or the phone.
Oh well, at least I have a work around for it now. Better than nothing.
hey, i consatntly receive error page of ocurring with my tmail.exe.
what is tat and why is it appearing? what is happening?
i still cannot get mail notification at all..........
Now I have an issue with the notifications engine, but the reverse!
I use Manila which reflects perfectly new emails on the email icon in the slider tab, so I don't want the envelope to appear on the bar at the top. I've disabled all notifications for email (activesync), and of course the little envelope still appears.
It also remains there with a logic I haven't been able to define, even after opening the email, so I find myself going into the notifications screen to "dismiss all".
Would anybody know how to definitively stop the notification appearing at the top of the screen in the first place?
oh. wat i wan is opposite of urs.
any1 care to help?
I apologize if this has been asked/resolved before, but I searched the forums and google quite a bit to no avail. I have found other instances of people with this issue but have not found a resolution yet.
Every time I receive a single text message, I get a notification on the unlock screen that says I have 2 texts. When I unlock the phone and pull down the notification area, it lists the 2 texts. One of the texts is the actual text i just received and I can access it just fine. The other text listed is a text from weeks ago that has long been deleted, including the entire thread it was in. This ghost text will not go away.
I can clear the notifications and it goes away, but as soon as I receive another text from anyone, it pops up there again. I have tried some other solutions that popped up on google. These were to download the SMS Cleaner app and search by keyword. Upon doing this, the app does not find any texts with the keywords from the ghost text.
I have also tried replying to the text to create a new thread and maybe try to delete it again, but even when the new thread is created/deleted the ghost text comes back.
I also turned off/on text notifications several times also combined with power cycling the phone, which did not solve this either.
Note: This text was from a room alert system in our server room at work. It sends email alerts that we then have converted to text message and sent to our phones.
Not sure if it being an email has anything to do with it, but I have received these alerts several times before without any of them getting stuck.
My phone is still on 2.1 and was rooted using Unleash the Beast.
Anyone have the same problem, or any ideas? Is there a folder that holds texts somewhere in the root file system that I can clean out?
Sorry for the long post, but I wanted to give as much detail about the problem as possible, this has been annoying me for weeks.
Try deleting the email alert? Just spitballing...
This happened to me last night!
I keep getting the same Ghost Txt message
The only way i can think to get rid of it would be a Data Reset.
But i dont wanna erase my whole phone cuz of a software issue that may happen again!
Have u fixed it?
No, still no luck on this. Anyone have any ideas?
I had a problem similar to this with the dumb phone that i had before my Captivate. I called AT&T customer support because I didn't want to reset my phone and they got it resolved. Apparently there was a message stuck in their server marked as unread, but since it had been read on my phone it said 0 new messages. This might work for you, too?
Solved
Open the spot where notifications are read the phone number and send a text to it, it will open the message thread and you can delete it there