Inbox says 1 new message, but nothing there? - Tilt, TyTN II, MDA Vario III General

Okay, yet another problem with this kaiser. This phone is acting worse then a problem child on crack since I reloaded 6 times because of me trying to get the weather in my area. Anyhow, since I gave up trying to fix the weather thing, I now have a message problem. I have deleted all messages from inbox and outbox, etc. But still the phone keeps saying I have one new unread message. I have powered the device off and also used the stylus to reset it from the bottom button, and still have no effect. What is wrong with this thing this time? Has anyone had this problem? I am running the stock HTC firmware with WM 6.1 and Update 23 of M2D Touchflo. Also have Update 20 addons installed to make things work, etc. TomTom, and other msc programs. Don't think they would effect this, since I had this setup before my phone starting to screw up.

Okay, I found the solution. If anyone else needs this then here is the website:
http://www.freewareppc.com/communication/fixunreadcount.shtml
Description:
This utility fixes the unread count for every mail folder in every account on the device.
Some users have had problems with Inbox or the Today screen displaying "-1" unread messages, or displaying 1 or more unread messages when, in fact, there are none. This utility will detect and repair these discrepencies.
It's not flashy, but it does the job
Just power off device and restart it and it should be gone.

Related

Sluggish Messaging app etc, please help?

I've got the ATT Tilt running the original Kaiser ROM. There are a few (small) frustrations I'd like some advice on.
Currently, I'm running FlexMail full time, and PocketCM for a contact manager. These apps are rarely stopped. I have a feeling that FlexMail, PocketCM and the internal Messaging app are conflicting. Every time I receive a notification it comes immediately (tested with friends), but when I try to open a text in any of the three apps, there is a delay of a good 10+ seconds; if I try to compose a new SMS or reply to one, in any of the programs, the phone seems to freeze entirely for sometimes up to three full minutes; even after that, text entry via any method is very slow to respond.
I soft reset my device about every night, just to make sure it's running as quickly as it can. I find that the Messaging problem is persistent even immediately after a reset. My preference would be the have PocketCM quit trying to deal with SMS at all (every time I receive one, it switches to my contact list, and I hate that), and to use FlexMail to deal with SMS (but only if I can figure out how to deal with MMS as well in that app, otherwise the internal messaging is fine).
Also, recently when resetting I get the error immediatly after the HTC Home screen launches: "The file '' cannot be opened. Either it is not signed with a trusted certificate, or one of its components cannot be found. If the problem persists, try reinstalling or restoring this file." I have no idea what this belongs to!
Other information that might be useful - I've added the HTC Phone Pad to the device; I tried Pocket Informant and removed it, and am currently running SPB Pocket (which I will also probably remove). I've installed a number of other packages which I decided I don't need and removed, having kept just a couple emulators, PocketPuTTY, and Opera Mini (latest beta).
Sorry for the long post, but I LOVE this phone - it just sucks when you can't text quickly, my LG VX6000 was better at it *snicker*.. gotta make this thing zippier!

Various issues with my handset

I have the T-Mobile(UK) version of the Diamond & I am experiencing many issues with it.
I had the Vario II before and never had a problem with it but this is driving me nuts at times.
I love the phone but the issues I am experiencing are spoiling it.
The issues include...
1. When phone has been charging if you turn it on from standby the screen comes up but is frozen. Holding off button does not work, the only way to turn it off is to remove the battery. I have also had it freeze with the screen black.
2. The phone vibrates & continues to do so, again only removing the battery will stop it.
3. Ring tone does not start until a short while after a call comes through.
4. Lower part of handset gets extremely hot whilst in use.
5. I have NTL mail set up & it continuously shows 1 unread email message. I have recieved hundreds of emails since and read them all but the 1 unread message logo on home screen & text on bottom of screen in NTL mail remains even if inbox is empty. Didnt want to 'Clear NTL mail' as I want to keep my sent messages etc.
6. Type assist thing is extremely annoying & I dont seem to be able to permanently turn it off! I write something then put a full stop, question mark etc and press enter or space and it puts it at the beginning of the word, not after where it should be.
7. Changed keypad layout but still remains as big QWERTY.
8. Intermittently all my contacts vanish & the numbers in my call history have lost their name tags.
9. Just noticed all my 'Favourite people tags' have disappeared
10. Also the finish is rubbing off the back cover even though I am very carful with it and mainly keep it in my suit pocket. Had my Vario II for 18 months and it still looks like new.
11. Many other issues but cant remember them all at the moment.
I have not altered any of the software and am not very technical so please keep any replies very basic.
I have had the phone about 3 months, how do I go on with returning it under warranty if there is no easy fix?
Thanks
Rich
5. I have NTL mail set up & it continuously shows 1 unread email message. I have recieved hundreds of emails since and read them all but the 1 unread message logo on home screen & text on bottom of screen in NTL mail remains even if inbox is empty. Didnt want to 'Clear NTL mail' as I want to keep my sent messages etc.
Click to expand...
Click to collapse
This can be resolved by going to your inbox, then click "inbox" in the top left and goto "Outlook E-mail" where there is a welcome message. Delete that and you should be ok.
Regarding the other problems you might need to upgrade your ROM, theres plenty of info in the Diamond ROM development section on that.
Unfortunately that does not work. The unread message is showing in my NTL world inbox, you go into the inbox and there is nothing there! It even says '1 unread message' along the bottom of the screen even though the inbox is empty
How do you upgrade the ROM? Will it affect the warranty?
Just tried the Clear "NTL World" option in tools as a last resort but its still there!

No messaging possible (no sms e-mail)

Using WM 6.1, the official T-mobile rom 3.31.114.3 NL with Rom 1.70.18.02
Today for the second time, it not possible anymore to read , write any messages.
From the today screen I can see that I have unread messages ,but cannot acces them.
#-Directly from the screen i can touch the messages but nothing happens.
#-The messaging button also does not trigger anything.
#-From the start menu I get get into the messaging screen (the one with the two options: messages and email setup), but both buttons do not work.
Just today after I sens an MMS (wich was correctly send) complete messaging stopped working.
This results also in a non working sync, active sync gives an error that the sync did not work.
Everything worked this morning....
Any ideas (besides a hard reset!!) on how I could get it to work again?
The second time you said, indeed. The first time I perfomed a hard reset....
Update: found an "answer" on the HTC wiki forum, http://www.htcwiki.com/thread/1318132/Disappearing+"Messaging"+apps indeed removing the memory card and deleting the inboxes did the "trick".

touch flow 3d stuck on 1 new message

Has any one experienced a problem with Touch Flow 3D when the number of new messages displayed by the green number on the messages tab is stuck and won't clear even when all messages have been read in the mail application?
Any ideas of how to clear/reset the Touch Flow 3D so it no longer shows new messages indicator?
To date I have tried several hard reboots, deleted out all recent messages from when this problem began, however it still wont clear.
prickett233 said:
Has any one experienced a problem with Touch Flow 3D when the number of new messages displayed by the green number on the messages tab is stuck and won't clear even when all messages have been read in the mail application?
Any ideas of how to clear/reset the Touch Flow 3D so it no longer shows new messages indicator?
To date I have tried several hard reboots, deleted out all recent messages from when this problem began, however it still wont clear.
Click to expand...
Click to collapse
Go into the home screen settings, and disable TouchFlo, save changes, then reboot, and enable...see if tht works
Malik05 said:
Go into the home screen settings, and disable TouchFlo, save changes, then reboot, and enable...see if tht works
Click to expand...
Click to collapse
Thanks for your suggestion, I gave it a try, but the new message indicator still has not cleared. Hopefully soneself else has other ideas I can try.
prickett233 said:
Has any one experienced a problem with Touch Flow 3D when the number of new messages displayed by the green number on the messages tab is stuck and won't clear even when all messages have been read in the mail application?
Any ideas of how to clear/reset the Touch Flow 3D so it no longer shows new messages indicator?
To date I have tried several hard reboots, deleted out all recent messages from when this problem began, however it still wont clear.
Click to expand...
Click to collapse
At your email click on inbox, so your in the Microsoft list view then click on the top left inbox drop down. You will now see the tree of all the email boxes. If you expand the Outlook email you should find that the unread email is the one automatically created in that inbox.
stan12345 said:
At your email click on inbox, so your in the Microsoft list view then click on the top left inbox drop down. You will now see the tree of all the email boxes. If you expand the Outlook email you should find that the unread email is the one automatically created in that inbox.
Click to expand...
Click to collapse
The problem is with the Messages tab, not the Email tab which links to outlook. The Messages tab loads up to ArcSoft Messages application to handle SMS messages. When I go into the inbox of this application there are 0 (zero) new messages.
Go through every msg and wait 5 seconds
Hey did you ever fix this? I have the same issue and it's driving me nuts!
Same here. Nothing above worked. Any other suggestions????
+1 same problem here except on a touch pro, any solutions?
its not removable unless you flash the ROM again
flashing the rom again fixed this issue for me
Inbox clearer
Hey guys I just ran across this thread and have a program to solve your problem. Ive had it around for a while and I do not recall who wrote it but just run the .exe and it should solve your problems. If anyone knows who wrote it feel free to mention.
Thank you for sharing.
I had the same problem. now, it not just 1 sms, but 2 sms.
I try all the solution, except flushing the ROM. can someone teach me how to do that? and what is the risk?
thank you

No SMS Ring Tone - Tried everything and still does not work

Hi,
after searching for weeks around ways to make the ring tone for text messages work, I found that even though there exist several proposals to solve the problem, many htc diamond users still apparently don't succeed in getting it done, myself included.
The problem is that if a message arrives, the phone returns to normal mode if on standby, the lights flash, but NO TONE is played. No matter if in standby mode or not.
So far I tried the following which at least made the phone wake up and the light flashes. However, no sound is played and moreover the message is not displayed. (I am not using Manila but SPB Mobile Shell (tried 2.15 and 3.0 and without, but does not change).
things tried:
1) I did several Hard Resets including using a totalling of five different ROMs (including one with 6.5)
2) Trying all possible settings in the alerts and Notifications menus, Vibrate, Program Sounds, built-in sounds,...
3) edit the registry to make the phone wake up on Message
4) Install the HTC Hotfix for the greyed out REPEAT option
The strange thing is, once I flash the phone new, it works for about one day, but then stops (however, I used to install some programs during that period, so far could not 8for the lack of time) find out what was the particular reason.
but after about 10 complete new Flashs I am really desperate that one of the most simple features of cellphones, an text message beep, seems not possible with the HTC Touch Diamond.
In any case, I know there are a lot of discussions around this issues but I tried all of them and it seems that they don't work for many others as well, while it does for some.
It would be great to have a final thread getting this issue fixed ultimately!
Thanks for your experiences / ideas !
cheers,
Playagiron
Solved
So after long trials and errors, I found one more reason why one cannot hear text message sounds:
I had deleted the Activesync Registry Key in order to get rid ot the Outlook Email Account as suggested in several threads. Apparently this made the sms sound not work anymore, for whatever reason.
Just restored the backup of the Active Sync key to HKLM Software Microsoft Inbox Svc and voilá!
well i think this is one of the most crucial and important problem with HTC phones...i had the same problem with my HTC Touch before...hopefully this should not start with my new diamond.
solution of that i found was something similar what u stated. i tried deleting my smses..i had more than 3000 sms in inbox and in outbox around 2500...so i deleted say around 1000 sms ..which might played some trick and then sms sound started...unfortunately my htc touch then got stolen ...i wish i would have not fixed that problem for thief to go with same misery of not getting incoming sms sound
it didn't work for me....grrrr
any new solutions?
playagiron said:
So after long trials and errors, I found one more reason why one cannot hear text message sounds:
I had deleted the Activesync Registry Key in order to get rid ot the Outlook Email Account as suggested in several threads. Apparently this made the sms sound not work anymore, for whatever reason.
Just restored the backup of the Active Sync key to HKLM Software Microsoft Inbox Svc and voilá!
Click to expand...
Click to collapse
Same problem here.
I was hearing sounds in incoming emails a few days ago but suddenly no sound is played when i receive an email.
I didn´t delete any registry value, so i don´t know if your solution can help me, but... do you remember the registry key to review, please?
Thanks!
Still looking for a solution anyway
EDIT: I have found a pseudo-solution: if i check the box "Display message on screen" (Sounds & Notifications), new email notifications sounds normally.
I don´t like seeying WM notifications pop´ups, but... it´s the only way new email are notified with sound.

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