Hi, I have a AT&T TILT and I have dropped a few times, the problem is, that now the top part (were the screen and the whole front of the phone is) fells kinda loose, and when its closed it goes like 2mm or so more to the right, instead of staing centered like its supposed.
have this happend to anyone here? can I easy fix this??
go to an att corp store and see if they can tighten the screws or springs
well they are going to change me the phone for another, under warranty, because i have problems with the signal, and Im kinda scared that they may charge me because they can take that as a broken phone?? i dont know how they work, also the plastic thingy on to of the screen haves a little (like 2mm) cut, but the screen its perfect, it looks like a scratch but actually its a cut (how that happend, I dont know) would they charge me because of that??
anyone here have exp. with At&t waranty exchange?
anyone have sent their phone to At&t with a few dents ??
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i took it out of my pocket to see what time it was, and the phone is white, i reset it, hard reset it, flashed new rom, flashed new spl.. no luck.. everything is just white.. phones operation remains intact.. but i cannot see anything that is happening. there is probably a thread on here about it, but all i saw was about wrecked spl flashes.. what can i do?
A number of people (including myself) have experienced issues with the Tilt screen going to a permanently "washed out" white. Unfortunately, this appears to be a hardware defect, and the only thing you can do at this point is flash everything back to the original settings and exchange the phone (assuming it's still under warranty).
Brrrrrr. This sounds like the horrors with the hermes!!!! Plz. let this not be true, it is the reason why I am stuck with a Kaiser for 2 years now instead of with a Touch Pro/Vario IV at the end of this summer :-((
By the way shouldn't this post be moved to Kaiser General?
return it its coverd under warantee or even if is not they'll fix it its known issue
turned white you say? quick head down to the apple store. you can bump it for 350!
just remember to say "no im serious...its real...look...theres the 3g sign.
Just buy a new LCD....i believe the problem is in the flex cable going to the screen. Hardware problem's suck. But it's the only fix i know..or send it to one of those expensive fix places online.
Like when poop gets really old it turns white?
i had this happen before on an old tilt. it happened on hot days outside the screen would turn white. i couldnt figure it out, it prolly happened about 10 or 15 times this summer.
my fix...
mash down on the area around the lcd. most of the time it worked if i mashed down in the center of the little 1/4 inch thick strip of plastic btwn the bottom of the screen & the bottom buttons. if that doesnt work, try all around that strip. that worked prolly 90 or 95% of the time for me. a couple times it didnt work & i had to mash around the whole screen.
i know it doesnt sound kosher, but hey percussive maintenance always worked back in my vcr days.
I have had about 7 different AT&T Tilts in my life and if my memory serves me right, I only remember 2 of them not having the issue I am about to entail.
When I slide my keyboard out, it seems that the ribbon cable or something under the metal hinge pushes against the back of the screen and you can actually see the screen colors fray and fade as if it would do it you were to push down too hard on it with your finger.
I am just wondering if anyone else has notice this. Wonder if it is a common occurrence. I would like to know what causes this.
No such thing on the 2 I've had. Never read of it on here either.
7 Tilt's? That was a typo, right?
No issues for me at all. No resistance or screen changes when activating the keyboard.
hmmm, odd. yeah 7 man haha
i have the worst of luck with phones. the one i thought was "THE ONE" i would keep till it was time to get a new phone was hit out of my hand and the hinge came loose so I had to replace that. That one did not have the problem i stated earlier. my replacement had that screen/hinge issue so i told em to send me another one by bullshitting that it will crack my screen...the one they sent me to replace that had the 7201 chip in it and 0 hours of talk time so it was brand freaking new...but it also had the screen issue...weird, huh? i wonder if it is anything to worry about?
The momentary color shifting occurs when you are applying too much pressure to the wrong area when sliding the phone open. I don't see this is normal use since I baby my Tilt, but I am able to reproduce it when I purposely try to.
NotATreoFan said:
The momentary color shifting occurs when you are applying too much pressure to the wrong area when sliding the phone open. I don't see this is normal use since I baby my Tilt, but I am able to reproduce it when I purposely try to.
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yeah, i am aware. it happens regardless what i do. trying to figure out what is causing it so i can find a fix
Speaking from my job experience of ripping apart laptop LCD's, it's probably the ribbon cable; as mentioned previously...
i got my td2 just about a week. yesterday suddenly the touchscreen didnt work at all anymore! i was taking some pictures and then it stopped to do anything on the touchscreen. i rebootet the device few times but no go - even removed the battery but didnt work anymore. then i left the device a few minutes without battery and when i tried it again it worked. this scared me a little... because without touchscreen u are really lost with this phone.
ohwell.. i hope this doesnt happen again. but i actually got another strange thing here:
if i look into the screen from the side.. i can see a strange glimmer sometimes. it looks like oil in water... it does glimmer a little and its not visible all over the screen but the part does even grow. i noticed this yesterday and it was like 5cm long and 2cm width. but now its almost on the full screen and it looks like the effect when u press on a LCD screen really hard. but it appears without doing anything.. does anyone have that too on his TD2??
same problem here. its the device of a friend. one week old. but we didn´t managed it to bring it back to life again...
no we will try a hard reset.
battery was out for ar least 30min wizhout success.
even noticed some glimmer at the screen. hard to describe. like liquid between sreen and screen protector.... but only on those parts were we tapped on the screen...
no we try the hard reset - i´ll report how it worked.
somebody else with that problem here?
ok we tried a hard reset - no success. screen is dead. no way to setup the device. no reaction of the touch screen. will go to the o2 shop tomorrow and bring it back...
wow.. at least im not the only one. my screen is working again but the glimmer didnt go away. also today appeared one more defect on the screen - it looked like the protection plastic is moving, but then after some tapping on the screen it went away again. very strange!
the glimmer looks indeed like a liquid between the screen and the protection. sometimes its almost not visibe and sometimes its really good to see. i wonder whats going on here..
hey i just found something out!!
my screen has something like little bubbles under it when i do touch it on a certain area. when these bubbles are visible.. my screen does not work anymore!! then i can clean the screen a while with a tissue or my tshirt or whatever and the bubbles go away - as soon they are not visible anymore the touchscreen works again!!!
im tryin now to give that phone back and get a new one. i dont even have that phone 1 week!!
I have a Diamond2 with the same frozen screen issue. The screen just did not react to any tap. Soft reset may put it back to work again, but the symptom repeated after some time. Even hard reset cannot rectify the problem. It is hardware defect. Fortunately it is one week old and still within the one-to-one exchange policy and I can take back to the shop I bought push for an exchange. Having email HTC and they just ask for service check and refuse to exchange a new one. If you conduct a Google search of freeze screen, you may locate a lot of touch screen issue but only very limited solution. I suggest you to have the device exchange than going to repair.
Does it look like this: http://forum.xda-developers.com/showthread.php?p=2557175#post2557175???
Hi, I am experiencing the very same problem. Touchscreen stopped working. Taking out the battery for 5 minutes fixed it. But there is a oily liquid now beneath the screen. My device is 5 days old, this should not happen
Taking it to the shop on monday.
we tried everything but without any succes...
today we gave back the phone. it was within the one week limit. but there is another limitation: 15 minutes airtime! i said to the guy in that shop: when he can show me the airtime, we keep the phone - because than the screen seems to work again... )
but no problem they exchanged it against a new one! good service, very customer friendly at o2!
I encountered this one day after getting my unit. I got a replacement. It seems two layers of the touch screen is "stucked" together. Use scotch tape to lift up the area and and the touch screen responds. But the next time you press on the screen it will get stuck again.
So get it changed.
wow
what a great idea... never ever thought of that... *lol* but when you buy such a sophisticated mobile it looks very unsophisticated to lift your screen with scotch-tape everytime you tapped on the screen...
muuu said:
Does it look like this: http://forum.xda-developers.com/showthread.php?p=2557175#post2557175???
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kinda yes. but not that big and after cleaning phone with a tissue it goes away. i will get a replacement in a few days.. hope this doesnt happen again - but shop told me it seems that there are a few ppl with that problem on td2!! :-(
ok i did get a replacement now and all is fine again. but i think i know what caused the problem.
actually i had the phone always in my back pocket of my jeans. this is not a very good idea when you sit down. the phone gets some pressure on the screen and my screen actually was lowered into the case a little bit. you can see this from the side. that did cause the air under the screen and also the oily liquid that sometimes appeared. so i think the screen felt into the phone case and this was causing the problems. my new phone does not look like the screen is lowered - its totally flat. so i will take more care and not using back pocket of my jeans again to put the phone in
cko2 said:
ok i did get a replacement now and all is fine again. but i think i know what caused the problem.
actually i had the phone always in my back pocket of my jeans. this is not a very good idea when you sit down. the phone gets some pressure on the screen and my screen actually was lowered into the case a little bit. you can see this from the side. that did cause the air under the screen and also the oily liquid that sometimes appeared. so i think the sYcreen felt into the phone case and this was causing the problems. my new phone does not look like the screen is lowered - its totally flat. so i will take more care and not using back pocket of my jeans again to put the phone in
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I hope you are joking... I mean one can't be serious about carrying a touch screen device in a back pocket of his jeans. Are you even surprised about what happened to it? In fact I'm rather surprised you got a warranty replacement. There is a thing called User manual that comes with the device a it is saying 'Always remove the device from the pocket of your trousers prior to sitting down'. Yu are really lucky indeed you got a replacement....
well aint a mobile phone made for putting in the pocket? this is not my first phone and i never had such a problem even with a touchscreen phone. its not like i did sit on it with full force or something.. just had it in back pocket during cardriving. you can easy do that with any other phone without breaking it...
cko2 said:
well aint a mobile phone made for putting in the pocket? this is not my first phone and i never had such a problem even with a touchscreen phone. its not like i did sit on it with full force or something.. just had it in back pocket during cardriving. you can easy do that with any other phone without breaking it...
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that's exactly what's it's not - it's a pda phone and it kind of makes sense to treat it differently from normal mobiles which can withstand all sorts of abuse. also if they ask you specifically not to do something because it can damage the device - and you do it and then you are surprised it happened. it's written there for a reason. they surely know that for many people it will be their first pda phone so they don't have much clue how to treat it...
Ive had my X1 for a little over a month and today it decided to break on me. It appears that the right side hinge(when opening up slideout keyboard) has broke. I can fully lift up the screen on the right side and see where it appears there were 2? screws attaching the backplate of the screen to the main part of the phone.
has this happened to anyone before?
im @ work right now and cant get pictures but will snap some when i get home.
the funny thing is that i havent dropped the phone, abused it, or thrown it against the wall due to winmo acting up. ive actually been nice and gentle to it, like a new puppy...
any thoughts?
Hi there Jeff
I've hda the same problem.
It seems that it's a known issue and if you go to a service center they will repair your device for free.
Maybe you have to wait for parts but the will do it for free.
Greetz
So one day after working out I took out my phone from my pocket and basically the screen wont turn on at all. upon further inspection it looks like that there is a very VERY minor scratch UNDER the screen ranging from right above the home button from the left to right corner. it is barely visible and you have to look at it in the perfect angle just to see the crack. I am freaking out and not sure what I should do. The phone will turn on and everything and it seems like i can actually touch things on the phone and I will hear feedback from it but just no image will display at all. It is a blank screen as if the phone is turned off. Any ideas on how to fix this? or would I need to try to fix the screen all together?
blackguy101 said:
So one day after working out I took out my phone from my pocket and basically the screen wont turn on at all. upon further inspection it looks like that there is a very VERY minor scratch UNDER the screen ranging from right above the home button from the left to right corner. it is barely visible and you have to look at it in the perfect angle just to see the crack. I am freaking out and not sure what I should do. The phone will turn on and everything and it seems like i can actually touch things on the phone and I will hear feedback from it but just no image will display at all. It is a blank screen as if the phone is turned off. Any ideas on how to fix this? or would I need to try to fix the screen all together?
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Sounds like what happened on my S4... when taken to AT&T they said it was a pressure crack. That's not the glass, that's the screen itsel lf possibly due to excessive heat OR if something heavy was left on it (or not that heavy, just on top of the phone for quite a while). Either way, you would need the screen replaced or you can take it to AT&T and see what you can do This is only from my own experience and knowledge, however my S4 broke due to presumed heat (don't know how) and nothing on it, though AT&T refuses to rule that possibility out. Sorry if I couldn't help too much
SkyAttacksX said:
Sounds like what happened on my S4... when taken to AT&T they said it was a pressure crack. That's not the glass, that's the screen itsel lf possibly due to excessive heat OR if something heavy was left on it (or not that heavy, just on top of the phone for quite a while). Either way, you would need the screen replaced or you can take it to AT&T and see what you can do This is only from my own experience and knowledge, however my S4 broke due to presumed heat (don't know how) and nothing on it, though AT&T refuses to rule that possibility out. Sorry if I couldn't help too much
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You helped do not worry! So I called samsung and when I explained how exactly the crack appeared, he told me that I could send it in and they can see what they can do (I was kinda nervous because I was rooted but I was able to odin it back to stock thank god its not hard at all to do even without what is viewable on the screen lol) The rep told me something along the lines of it could be either dead pixles is what I am seeing and not a crack. I kinda doubt thats why its like that but idk. He said that when samsung gets it they will do a hardware check and if they can determine if the crack was not made due to me dropping it then they will fix it. As for how true this is I have no idea! I never in my life had to use a warranty before so im scared to find out what they say!
blackguy101 said:
You helped do not worry! So I called samsung and when I explained how exactly the crack appeared, he told me that I could send it in and they can see what they can do (I was kinda nervous because I was rooted but I was able to odin it back to stock thank god its not hard at all to do even without what is viewable on the screen lol) The rep told me something along the lines of it could be either dead pixles is what I am seeing and not a crack. I kinda doubt thats why its like that but idk. He said that when samsung gets it they will do a hardware check and if they can determine if the crack was not made due to me dropping it then they will fix it. As for how true this is I have no idea! I never in my life had to use a warranty before so im scared to find out what they say!
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If you see the crack under the screen when it's off then I'm pretty sure that's not dead pixels, I would show you my S4 but my dad has it in custody to get it fixed and sell it sometime in the future... basically, everytime I rebooted the phone, more cracks came, and then they grew. I'm glad I could help though and I hope that the warranty covers it even with Odin flash, however root is within the system I believe so even a clean Odin flash may remove root but not all traces Hopefully they won't bother checking the entire system for traces, but if they do... thennnn you're kinda screwed sadly. Considering you're sending this to the actual manufacturer (Samsung) instead of the carrier (AT&T) then it is very likely that they will find out about the root. Whether they really care? (Which they probably do, screw your enterprising ways Samsung) That's up to them now. I wish you the best of luck!!!! Tell me how it goes