Error Syncronizing e-mail on AT&T network. Please help. - Tilt, TyTN II, MDA Vario III General

I know this has been discussed before but I cannot find a solution that works for me. I accidently erased my connection settings. In doing so, I lost ability to surf the web. I went to an AT&T store and they input some settings that got me back on IE. But then I noticed a problem when trying to send/recieve e-mail. It will not send and recieve unless I am connected to my computer via USB or WiFi.
I found a thread that shows how to reinput the At&T ISP and MediaNet info in the settings/connections menu. I tried that. Went into manage existing connections, held on the connection and clicked connect. Still doesn't work. I tried downloading and installing the Cingular PDA Media Net settings that I also found in the other thread and still doesn't work.
So I was gonna try to reflash the phone, but then I saw that people were having this same problem after a reflash and didn't havethe problem before. So I wanna try everything possible before I do that.
Another thing I noticed that is when trying to sync my contacts to my PC, Active Sync tells me outlook is not installed on my device. WTF? This never happend before either! Thanks!

Related

BIG WIFI troubles

I purchased my TYTN II a week ago today, but did not get around to moving my sim over from my Trinity until last friday. when i did everything went well, it synced fine and i got all my data over from my Trin. It wasn't until i came to use the wifi that i noticed a problem! I turned on wifi in comm manager and it quickly found my router (British Telecom HomeHub). I launched IE and the HTC default page came up, so i changed it to google. Then i tried to go to one of the pages from my favorites, but all i get is a message saying "THIS PAGE CAN NOT BE FOUND" or it just times out! so i tried typing in the page and got the same result. So i checked the settings/connections/wifi and compared them to the settings on my Trin. Everthing was fine, though the Trin did have a stronger signal than the T II. So then i checked wireless Lan and all of the settings seemed o.k.
So today i called HTC u.k. to explain the problem, and to be honest the guy i spoke to was quite helpfull. they are going to investagate the problem and get back to me, i HOPE!
Has anyone else had this problem? if so could you please let me know asap so i can let HTC know i'm not the only one.
and one other thing, has anyone else had that stupid charger with there phone?
look forward to any replies
So, is the problem that one phone has a better WiFi signal than the other?
i wish
No it's not. it seems that the T II has a problem with the actual wireless radio, as it won't even download my emails through wifi
Either your WiFi radio isn't working, or you have a configuration issue. Config wise it could be any number of issues: proxy, router, security, etc. I mean, it could be a defective phone. but not knowing how proficient you are with networking, and it being a new phone to you, it could be config issue.
maybe
i did check all the conection settings next to my Trin, and all seems fine. there is another post here titled WIFI DOA i think maybe that guy may have a simular issue
Just FYI, my WiFi grabs email and access the NET, it does it all just fine.
I also switch between 2-5 routers per day and it latches onto every router with no intervention rom me.
reset
I've even done a H/R and numerous S/R and still no joy
If you are sure it is setup correctly, send it back for a replacement. I have no troubles with an almost OUT OF THE BOX setup.
I also have a problem with the wifi, sometime its work and other no response.
I can get the IP but I am not able to browse using IE.
when I am still using Eten M700 I naver have this problem, and i use it very often.
I never need to change the wifi setting.
The error message sounds like a proxy configuration issue. It might be that your router is running in a mode that needs you to set up a proxy, or it might be that you have a proxy configured on the PDA which is incorrect.
You can probably get more help here if you paste the exact configuration information from the PDA, and some configuration information from whatever computer you have and that connects correctly to the Internet through the router. Of course do not include the passwords ;-)
I had exactly the same problem with my new last week TyTN II.
I read this fix from another forum and my wifi now connects perfectly, displays any web page and downloads my emails.
Within settings go to connections, then wireless LAN, within W Lan go to power mode and change the settings from best battery to best performance.
All should now be well.

Problem loading outlook mail after htc rom

Here's my dilema not sure if others are having the same problem. I recently flashed my tilt with one of the htc roms. Since then I have not been able to check my gmail via outlook . I get an error message dialed: cannot connect for an unknown reason check your internet connection and try again . if problem presist please reset your device. This dosent occure if i'm on wi-fi. Only if i'm relying on at&t to connect via gprs...
could it be the att settings? i'm not sure, as I still use the att rom, but I am trying to gather as much info as possible before I take the leap for the first time.
KevinAlbrecht said:
could it be the att settings? i'm not sure, as I still use the att rom, but I am trying to gather as much info as possible before I take the leap for the first time.
Click to expand...
Click to collapse
I am sure it some kind of setting that got knocked off when i flashed the rom. i Because everything else works I can browse and everything. I think its my connection settings and was hoping someone else experience this similar problem and can guide me through the fix
I know what the problem is:
Follow these instructions:
Start, Settings, Connections Tab at the bottom, Connections (the Icon), Advance Tab at the bottom, then Select Network.
The first box will say programs that connect to the internet should connect using blah blah blah. Keep a mental note of what the first box says.
Go to your Gmail inbox and click on Menu, Tools, Options. Tap on the Gmail account to edit the settings. Keep hitting next until you get to the Outgoing Email server settings. Once there click on Advance Server settings at the bottom. Make sure the network connection matches the one listed in that first box I told you to keep a mental note of ok. After you make the change hit done and next to finish out. Try to send/receive. Let me know if this helps.
Thanks so much for this answer. I was wondering why my outlook had issues syncing with gmail. I thought it was the custom Rom I installed. Thanks! I hope others will find your post useful.

Sudden email downloading failure - help?

Hey there,
Got my Tilt a few days ago and had no problems setting up my email account to download from Gmail. I'd been having some problems with the messages disappearing from my inbox after I'd read them, never to be found again. I started fiddling with some things and now I can rarely connect and usually get this message.
"Messages cannot be downloaded to your mobile device. Make sure you are connected and that your e-mail account settings are correct. Then, try to download messages again."
I know that all my settings are correct because they match my Outlook on my PC. Also, I rarely connect to Gmail, but it has happened using these settings.
If anyone has any suggestions that would be great. I'm running WM6.1
Solved!
Sorry folks, I figured it out, it was pretty simple.
I must have mistakenly turned on my WiFi. Here at school I can't download emails through the WiFi. Turned it off and now everything works fine on my data plan. Thanks for looking.

ActiveSync (Direct Push) randomly disconnects

Hi there,
I'm using my own 6.5 (custom) Rom (Build 23004). I use an hosted exchange
server for Direct Push. Syncing is working well without any errors. But sometimes
it just looses the connection and Active Sync tells me: "Last synchronized: ...".
Then i hit Synchronize and it stays connected for some time again.
This happens to me since a long time, I can't remember if this happened to me
using 6.1 Builds. But as far as I know I didn't get this issue using the stock Rom.
This issue is really annoying as WiMo doesn't even notify me about loosing the
connection, and then even "check email every X minutes works better.
Does anyone know a solution? I don't like to get back the "ugly" stock Rom.
P.S: I read some guys using a Tilt had this issue as well, if not using the AT&T
stock Rom, but the HTC one.
Edit: In the Attachment is the Active Sync log. Disconnect was at 10:35. Don't know if this helps.
Diewi said:
Hi there,
I'm using my own 6.5 (custom) Rom (Build 23004). I use an hosted exchange
server for Direct Push. Syncing is working well without any errors. But sometimes
it just looses the connection and Active Sync tells me: "Last synchronized: ...".
Then i hit Synchronize and it stays connected for some time again.
This happens to me since a long time, I can't remember if this happened to me
using 6.1 Builds. But as far as I know I didn't get this issue using the stock Rom.
This issue is really annoying as WiMo doesn't even notify me about loosing the
connection, and then even "check email every X minutes works better.
Does anyone know a solution? I don't like to get back the "ugly" stock Rom.
P.S: I read some guys using a Tilt had this issue as well, if not using the AT&T
stock Rom, but the HTC one.
Edit: In the Attachment is the Active Sync log. Disconnect was at 10:35. Don't know if this helps.
Click to expand...
Click to collapse
For some time now I use 6.5 ROMs together with hosted Exchange and the problem you discribe hasn't occured to me once (been using 6.5 builds for about 3 months now).
Have you contacted your hosting provider? Maybe it's a setting in Exchange that causes the disconnect.
Not yet, I didn't think it was related to them. I'll write them a mail tomorrow, too late right now. A good input.
At least I know right now the problem isn't related to wm6.5 custom Roms.
Thanks for your answer.
Alright, I'm getting closer now.
Just taping "Synchronize" doesn't reestablish the connection. The last time the
error was probably related to bad signal (more later).
Yesterday evening the connection was lost again. It happened at 20:40. I
noticed it at about eleven o'clock and see there was no data connection. I
told active sync to synchronize, but it took twice until it finally established a
data connection. Syncing didn't work either. So I tried to access the web using
Opera, but no page was loaded, it just showed me the white screen, no error
message.
So, I turned the Phone on and off in Comm Manger, then it was working again.
I checked the log and it gave this line:
#2009-07-18 21:02:26.0000 AutdPing Ping received. HR = 85020003
At 21:02, there was the first sync attemp after the sync at 20:40.
The error code 85020003 tells me there is something wrong with the data
connection (conn mgr).
In Active Sync I get the error code 0x80072efd which is also related to
network problems.
So the problem is more complex I originally thought.
I'm really confused right now. Please, somebody got an advice?
Googled a bit trying to figure out what the error code means, some state you need to uncheck the proxyserver checkbox in your advanced connection settings. Others say uncheck the use SSL connection in your activesync settings. But none seem to be a conclusive solutions for everyone, so you can a least try.
Will try to find more....
gl
Thanks for your commitment Lokatho.
I've been searching a lot, but didn't find anything that seems to be related to my problem.
I think this behaviour isn't related to Active Sync actually. It rather seems to be a
problem with the connection. All articles I found only describe errors coming from Active
Sync itself.
The weired thing is that toggling the Data Connection on/off doesn't help. My device
won't connect to the Internet any more (using 3G/GPRS). Only disabling and reenabling
the phone makes it work again. The error only appears after hours of usage up to a day
or more.
Seems like I need to return to stock rom for further investigation soon.
PS: Didn't contact my hosting provider as I'm moving to a better (cheaper, more storage, exchange 2007 instead of 2003) one right now, let's see.
Alright, I think I found the solution. I disabled HSDPA/HSUPA as my phone
only wanted to connect to my carrier data connection if this option was unused.
Now I turned it on again, my data connection was still working, and the issue
seems to be gone! Now I have to wait further (working for 2 days now). I'm
really happy now it's gone. Remember this if your running into strange
problems with your data connection

[Q] Microsoft Exchange sync problem

After about 2hours of using my phone on wifi the exchange sync (built in mail application) doesn't sync anymore (internet itself keeps working). If I then disable en enable wifi, it works again.
I connect to exchange via https (outlook anywhere). Same goes for calendar.
btw, my GMAIL keeps working with no problem. It's just exchange that stops syncing
have you tried restarting the phone?
might be a service that got stuck
yep, doesn't fix it.
I'm gonna test TouchDown to see if it shows the same behaviour
Are you accessing Exchange via "Email for Exchange" or "Corporate"?
what do you mean?
I've made an account on my phone that connects to the 'webmail' of the exchange. Official name is Outlook Anywhere.
noob with similar issue
I'm a relative newbie to this forum so unsure of posting protocol, apologies in advance.
But whatever. I have the att version of the galaxy--the captivate--and have had a hard time getting exchange to work reliably. I've several times deleted and re-created my exchange account, and it will sync initially, and sometimes once or twice thereafter. But then, it ceases working competely, simply saying it has a "connection error".
This happens whether I'm on my company's wi-fi, home wi-fi, or just over the air 3G. the only fix is to recreate the account, and that's a pain.
I had an old winmo HTC fuze for a couple years, and it worked fine with this exchange server--I don't think I ever had to recreate the account, and it was thoroughly reliable. I also borrowed an old G1 for a couple weeks, used Roadsync, and it worked fine too.
I read in another forum that advanced task killer was the culprit, so I deinstalled it. No change. I also read that turning the synchronization on & off from the power widget was worth trying. Also no change.
Any other ideas? I too will try a 3rd party client before returning the phone. I mostly like the phone otherwise, though the GPS problem is annoying.
Appreciate any help.
Tried it with Touchdown: same issue. It tells me: No available network. However website continue to work...
When I click some links/visit some sites, it starts working again...
jehan1 said:
Tried it with Touchdown: same issue. It tells me: No available network. However website continue to work...
When I click some links/visit some sites, it starts working again...
Click to expand...
Click to collapse
it sounds like the Wireless or 3G goes into sleep mode when you are not using it.
I have a similar problem, my calendar is able to sync but contacts unable to sync with exchange server.

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