Problem loading outlook mail after htc rom - Tilt, TyTN II, MDA Vario III General

Here's my dilema not sure if others are having the same problem. I recently flashed my tilt with one of the htc roms. Since then I have not been able to check my gmail via outlook . I get an error message dialed: cannot connect for an unknown reason check your internet connection and try again . if problem presist please reset your device. This dosent occure if i'm on wi-fi. Only if i'm relying on at&t to connect via gprs...

could it be the att settings? i'm not sure, as I still use the att rom, but I am trying to gather as much info as possible before I take the leap for the first time.

KevinAlbrecht said:
could it be the att settings? i'm not sure, as I still use the att rom, but I am trying to gather as much info as possible before I take the leap for the first time.
Click to expand...
Click to collapse
I am sure it some kind of setting that got knocked off when i flashed the rom. i Because everything else works I can browse and everything. I think its my connection settings and was hoping someone else experience this similar problem and can guide me through the fix

I know what the problem is:
Follow these instructions:
Start, Settings, Connections Tab at the bottom, Connections (the Icon), Advance Tab at the bottom, then Select Network.
The first box will say programs that connect to the internet should connect using blah blah blah. Keep a mental note of what the first box says.
Go to your Gmail inbox and click on Menu, Tools, Options. Tap on the Gmail account to edit the settings. Keep hitting next until you get to the Outgoing Email server settings. Once there click on Advance Server settings at the bottom. Make sure the network connection matches the one listed in that first box I told you to keep a mental note of ok. After you make the change hit done and next to finish out. Try to send/receive. Let me know if this helps.

Thanks so much for this answer. I was wondering why my outlook had issues syncing with gmail. I thought it was the custom Rom I installed. Thanks! I hope others will find your post useful.

Related

Problems with BBC on the Tilt

Hi everybody,
I'm really struggling with the BBC for the Tilt. I would MUCH rather use ActiveSync, but it's against company policy so I'm SOL on that. I'm forced to either buy a Blackberry and give up my Tilt or install BBC. I chose the later.
I've been having problems with it ever since and I've had trouble finding resources to help out (mainly because most people don't use BBC on Tilt).
Here are the problems:
1. BBC often will randomly say "suspended by user" (even though I haven't), which prevents me from getting new messages, and unless I'm always looking to see if the service is running, I'll never know if I'm not getting email or if it suspended itself
2. BBC will just as often randomly say, "blocked - radio in use".
3. I can't get any integration going with the calendar at all. And when I receive calendar/meeting requests, it comes to the Tilt as email messages, not as meeting requests, so I can't accept them and add it to my calendar
Now, the limited amount of information I was able to find suggests that problem #2 may have something to do with interference with ActiveSync. I've tried the technique where I add a fake server source then make the schedule manual, but ActiveSync still won't go away permanently. I use it to access my Tilt files through Windows, so I can't uninstall it altogether. Also, when I tried to uninstall it before, it deleted all of my non-SIM contacts from the Tilt along with it, because all of my contacts were imported from Outlook.
Anybody have any ideas or solutions?
I think these are common issues, especially if you are using the Tilt on AT&T.
1) I'll go days without losing connection to blackberry services then it seems like it will lose it every night for 2 or 3 days. It may be related to activesync or it may be related to network issues. I always check the blackberry icon. If there's a "!" there, I know I need to reconnect.
2) At least with AT&T, you can only have one active data connection. Either it's the blackberry service or it's something else. The something else is active and keeping the blackberry service from connecting.
3) Check your pim options screen and make sure the calendar box is checked. If I remember correctly, when I first installed it was not checked by default. Contacts, tasks and notes are also configured in this screen.
You may have a point about activesync. I always kill it when I can but it auto starts. If I understand correctly, it is checking or setting the network time?
mitchrl said:
I think these are common issues, especially if you are using the Tilt on AT&T.
1) I'll go days without losing connection to blackberry services then it seems like it will lose it every night for 2 or 3 days. It may be related to activesync or it may be related to network issues. I always check the blackberry icon. If there's a "!" there, I know I need to reconnect.
Click to expand...
Click to collapse
Yeah, that's what I usually have to do, but I hate that I have to do it - it defeats the purpose of push email if you have to always check to see if it's still pushing, lol.
People have recommended uninstalling ActiveSync when using BBC, but I can't possibly see how that's practical because I use ActiveSync to maintain my contacts and to add music and files to my Tilt. Is there some other way of doing this without using ActiveSync?
2) At least with AT&T, you can only have one active data connection. Either it's the blackberry service or it's something else. The something else is active and keeping the blackberry service from connecting.
Click to expand...
Click to collapse
That's what I've read. But there have been times when I've done a Stop All on all services, and I still got a radio in use message. Strangely, there have been times when both ActiveSync and IE were running and I was able to get BBC running no problem. The inconsistency is maddening because it becomes impossible to isolate and cause and solve it.
3) Check your pim options screen and make sure the calendar box is checked. If I remember correctly, when I first installed it was not checked by default. Contacts, tasks and notes are also configured in this screen.
Click to expand...
Click to collapse
Whatever is being maintained by ActiveSync (contacts) is greyed out on my Tilt, but everything else (calendar, notes and tasks) is checked, so I should be OK. But calendard items are still arriving in my inbox as regular email.
You may have a point about activesync. I always kill it when I can but it auto starts. If I understand correctly, it is checking or setting the network time?
Click to expand...
Click to collapse
Interesting. I thought I was doing something wrong since people swear by that technique as a way to get ActiveSync to go away permanently. But it always comes back for me.
It says "radio in use" when Media.Net is active possibly through a IE or weather type program.
Some of the NEWER ROMS allow dual connections for BBConnect & Media.net. I saw a thread yesterday that showed the precise registry entry to make to allow this without burning a new ROM.
What thread was this? And when you say "newer ROMS" are you referring to official ROMs like the one on the HTC website or the XDA ROMs?
Demigawd,
Make sure the wireless calendar service (cical) is running properly. What version of bbc are you running? I'm running 4.0.0.97. It's behavior is a bit different than previous versions. It seems to block other data connections instead of bb getting blocked.
The only other suggestion I have is to remove and reinstall bbc. I would also have bes sync everything including contacts until you are sure calendaring is running correctly. If it's still not working correctly, maybe check your bes for a non-standard it policy.
I think the registry entry for multiple data apns is volatile and gets overwritten after every soft reset. A custom rom is probably the only way around that.

cant get email - internet works......

strange (it worked once, but after a hard reset not anymore
i have internet on my phone over 3G: works just fine.
however, when i try email, i get a synchronized error.
somehow the connection is broken or so.
so i want to remove this connection and add a new one, but
i dont know how to remove all connection entries, preferrably
including proxy-settings, so i can start a fresh.
does anyone know how to accomplish this?
when i add a new connection now, it does NOT show up in the drop-down for the advanced-email-account-settings to use that particular connection for email! only the old one!
thats why i want to delete all and start a new. or is there another way to get the newly added connection to appear in the dropdown list for using with with my email-account? (only vodafone GPRS is selecteable, along with internet etc)
thanks!
Go to start--settings---connections---advanced---select networks---edit---then take the stylus and hold it on the connection u want to delete...it will come up with a box with the option to delete...click delete and that should get rid of the connection...then just set up a new one...
Thats how i did mine and it worked perfectly well.
thank you m8! thats exactly what i wanted to know
great forum!

Error Syncronizing e-mail on AT&T network. Please help.

I know this has been discussed before but I cannot find a solution that works for me. I accidently erased my connection settings. In doing so, I lost ability to surf the web. I went to an AT&T store and they input some settings that got me back on IE. But then I noticed a problem when trying to send/recieve e-mail. It will not send and recieve unless I am connected to my computer via USB or WiFi.
I found a thread that shows how to reinput the At&T ISP and MediaNet info in the settings/connections menu. I tried that. Went into manage existing connections, held on the connection and clicked connect. Still doesn't work. I tried downloading and installing the Cingular PDA Media Net settings that I also found in the other thread and still doesn't work.
So I was gonna try to reflash the phone, but then I saw that people were having this same problem after a reflash and didn't havethe problem before. So I wanna try everything possible before I do that.
Another thing I noticed that is when trying to sync my contacts to my PC, Active Sync tells me outlook is not installed on my device. WTF? This never happend before either! Thanks!

ActiveSync (Direct Push) randomly disconnects

Hi there,
I'm using my own 6.5 (custom) Rom (Build 23004). I use an hosted exchange
server for Direct Push. Syncing is working well without any errors. But sometimes
it just looses the connection and Active Sync tells me: "Last synchronized: ...".
Then i hit Synchronize and it stays connected for some time again.
This happens to me since a long time, I can't remember if this happened to me
using 6.1 Builds. But as far as I know I didn't get this issue using the stock Rom.
This issue is really annoying as WiMo doesn't even notify me about loosing the
connection, and then even "check email every X minutes works better.
Does anyone know a solution? I don't like to get back the "ugly" stock Rom.
P.S: I read some guys using a Tilt had this issue as well, if not using the AT&T
stock Rom, but the HTC one.
Edit: In the Attachment is the Active Sync log. Disconnect was at 10:35. Don't know if this helps.
Diewi said:
Hi there,
I'm using my own 6.5 (custom) Rom (Build 23004). I use an hosted exchange
server for Direct Push. Syncing is working well without any errors. But sometimes
it just looses the connection and Active Sync tells me: "Last synchronized: ...".
Then i hit Synchronize and it stays connected for some time again.
This happens to me since a long time, I can't remember if this happened to me
using 6.1 Builds. But as far as I know I didn't get this issue using the stock Rom.
This issue is really annoying as WiMo doesn't even notify me about loosing the
connection, and then even "check email every X minutes works better.
Does anyone know a solution? I don't like to get back the "ugly" stock Rom.
P.S: I read some guys using a Tilt had this issue as well, if not using the AT&T
stock Rom, but the HTC one.
Edit: In the Attachment is the Active Sync log. Disconnect was at 10:35. Don't know if this helps.
Click to expand...
Click to collapse
For some time now I use 6.5 ROMs together with hosted Exchange and the problem you discribe hasn't occured to me once (been using 6.5 builds for about 3 months now).
Have you contacted your hosting provider? Maybe it's a setting in Exchange that causes the disconnect.
Not yet, I didn't think it was related to them. I'll write them a mail tomorrow, too late right now. A good input.
At least I know right now the problem isn't related to wm6.5 custom Roms.
Thanks for your answer.
Alright, I'm getting closer now.
Just taping "Synchronize" doesn't reestablish the connection. The last time the
error was probably related to bad signal (more later).
Yesterday evening the connection was lost again. It happened at 20:40. I
noticed it at about eleven o'clock and see there was no data connection. I
told active sync to synchronize, but it took twice until it finally established a
data connection. Syncing didn't work either. So I tried to access the web using
Opera, but no page was loaded, it just showed me the white screen, no error
message.
So, I turned the Phone on and off in Comm Manger, then it was working again.
I checked the log and it gave this line:
#2009-07-18 21:02:26.0000 AutdPing Ping received. HR = 85020003
At 21:02, there was the first sync attemp after the sync at 20:40.
The error code 85020003 tells me there is something wrong with the data
connection (conn mgr).
In Active Sync I get the error code 0x80072efd which is also related to
network problems.
So the problem is more complex I originally thought.
I'm really confused right now. Please, somebody got an advice?
Googled a bit trying to figure out what the error code means, some state you need to uncheck the proxyserver checkbox in your advanced connection settings. Others say uncheck the use SSL connection in your activesync settings. But none seem to be a conclusive solutions for everyone, so you can a least try.
Will try to find more....
gl
Thanks for your commitment Lokatho.
I've been searching a lot, but didn't find anything that seems to be related to my problem.
I think this behaviour isn't related to Active Sync actually. It rather seems to be a
problem with the connection. All articles I found only describe errors coming from Active
Sync itself.
The weired thing is that toggling the Data Connection on/off doesn't help. My device
won't connect to the Internet any more (using 3G/GPRS). Only disabling and reenabling
the phone makes it work again. The error only appears after hours of usage up to a day
or more.
Seems like I need to return to stock rom for further investigation soon.
PS: Didn't contact my hosting provider as I'm moving to a better (cheaper, more storage, exchange 2007 instead of 2003) one right now, let's see.
Alright, I think I found the solution. I disabled HSDPA/HSUPA as my phone
only wanted to connect to my carrier data connection if this option was unused.
Now I turned it on again, my data connection was still working, and the issue
seems to be gone! Now I have to wait further (working for 2 days now). I'm
really happy now it's gone. Remember this if your running into strange
problems with your data connection

[Q] Flash Lumia 1020?

Hi
I been having problems with using my "internet sharing" on my lumia 1020(keep telling me I need a data connection in order to use this feature....eventhough I do have). I asked around and one person asked if my lumia 1020 was from Rogers Canada which it was. Eventhough my phone is unlocked, this person is saying that the Rom on my phone is still Rogers and it is most likely the reason. He suggested getting rid of the rom, though I am not sure how to do this. I seen some posts here on how to flash but nothing for 1020, I am wondering if there is some guide for the 1020 as I really want step by step guide for my phone as I don't want to screw up.
Do you have the problem with both, wifi and mobile data connections? And did you try by connecting to a PC via USB (= using that connection)?
Also, why shouldn't it work with that particular ROM, did he explain that any further?
cäsar said:
Do you have the problem with both, wifi and mobile data connections? And did you try by connecting to a PC via USB (= using that connection)?
Also, why shouldn't it work with that particular ROM, did he explain that any further?
Click to expand...
Click to collapse
How I understand internet sharing works, is that it shuts off wifi and you can only use your data connection. It tries to shut it off and then I get this error ""there's no celluar data connection to share right now. check your cellular settings and signal, and try again"
Even though I can surf the internet before and after that message, so it is not my data connection. This guy thinks said he seen this happen on other phones and the he thinks the reason is that Rogers has like software locked that feature so that it only works with their Sims and that it is reject my Sim from another provider. He thinks that if I would reflash my computer with the Rogers rom then that check would not exist and it would work.
I am not sure what you mean by connecting to to a PC via USB. I can connect my phone to my computer and browse the file system of the phone, I just can't hotspot or really send MMS messages.
Oh, I thought you were talking about a different feature.
Yeah, you create a wifi hotspot from your data connection. What I said doesn't make sense then.
In general, you could also try a hard reset instead of fiddling with ROM, that's way safer. However, you will lose all your data on the device, so make sure you backup everything beforehand.
http://www.hard-reset.com/nokia-lumia-1020-hard-reset.html
I once had an issue with a settings page on my Lumia 800 back in WP7 days. Everything else failed, but a hard reset fixed it.
Is there any backup program to backup like your titles and stuff or will I have to setup all this up. I think my apps are backed up?
chobo2 said:
Hi
I been having problems with using my "internet sharing" on my lumia 1020(keep telling me I need a data connection in order to use this feature....eventhough I do have). I asked around and one person asked if my lumia 1020 was from Rogers Canada which it was. Eventhough my phone is unlocked, this person is saying that the Rom on my phone is still Rogers and it is most likely the reason. He suggested getting rid of the rom, though I am not sure how to do this. I seen some posts here on how to flash but nothing for 1020, I am wondering if there is some guide for the 1020 as I really want step by step guide for my phone as I don't want to screw up.
Click to expand...
Click to collapse
Hey I have that same phone you should not have to change the ROM
I got it working on mine but first
I want you to tell us a few things
Your current carrier
Have you installed the app "Access point" from Nokia?
Does calling work?
Does Data (internet explorer work)
wcomhelp said:
Hey I have that same phone you should not have to change the ROM
I got it working on mine but first
I want you to tell us a few things
Your current carrier
Have you installed the app "Access point" from Nokia?
Does calling work?
Does Data (internet explorer work)
Click to expand...
Click to collapse
Wind Mobile
I don't know what "Access Point" is. I am trying to use settings -> internet sharing - switching sharing from "off" to "on"
Yes calling works, texting works(besides mms texting which seems to work maybe 50% time)
Yes Data works, I can surf the net, use any data required. Only thing is "internet sharing" thinks it is off.
Search the internet for "Nokia access point app" you will get a link to the windows store to download the app. Download and install it. It fixes internet sharing.
wcomhelp said:
Search the internet for "Nokia access point app" you will get a link to the windows store to download the app. Download and install it. It fixes internet sharing.
Click to expand...
Click to collapse
Wooot, that seems to work!!!!
Now onto my next problem....why my MMS does not work with my Windows Phone and Wind Mobile.
Below is a link to a site that has the apn settings.
http://tinyurl.com/kud477t
wcomhelp said:
Below is a link to a site that has the apn settings.
http://tinyurl.com/kud477t
Click to expand...
Click to collapse
Yea.....I already googled it, as I stated in a previous post my MMS only sends 50% of the time. I tired most of the ones I found on the internet but still not working.
Works for me. Talk to wind and tell them you have an galaxy 3 or some other phone the sell, the them you need your phone reprovisioned (it just means the renew your cell network connection)

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