I have a problem receiving SMS
(network and user independent)
- but can not put it down to any application installed or even restoring from backup - happens on a virgin XDA 2i after hard reset -
i even upgraded to latest (o2) rom 1.11.162 WWE (no change in symptom)
Rom 1.11.00 WWE
Radio 1.00.00
Problem is getting worse - (I receive about half of my SMS) - testing showed that on trying to receive an SMS the XDA switches on and then looses the network and starts looking - when the network is aquired again there is no notification of a new SMS and it is also not received.
Any help????
further troubleshooting
on looking into this further -
seems (not really confirmed yet) that this happens when signal strenght is less then 3 bars.
happens regardless of XDA having to "wake up" or being on already.
happens intermittently and randomly - without changing location of XDA (receiving) and other phones messages are received or not - no pattern
so here a few questions to help me troubleshoot this further:
a) if this is a signal strength problem - would a radio upgrade fix this?
b) - seems that there is more to it as I can not understand why the sending party is getting a delivery message. If the XDA lost the signal the message should not register as delivered.
c) could it be my SIM card? - before I go out and buy a ready to go sim only from O2 to test this I would like to know if it is worth my time and money.
further troubleshooting II
OK - I got another SIM card and tested it - same problem
I also tested my SIM card in another phone and I get everything. -
so it is not the SIM card -
Unfortunately also the signal strength therory got shot to bits - had all bars showing when the SMS receive failed. (I can always send and receive calls - this problem only afffects receiving SMS)
However - I notice that the signal strength bar goes up and down like a YoYo and is very irratic. I would have full bars on a Nokia and barely 2 on the XDA and then it would jump up and down again.
at this stage I really thinkk this is HW related (just a crap phone I suppose).
really don't know what to do next (other than handing it in for repair)
troubleshoot (III)
well - I had to hand it in to the nice men at O2.
They took it and yesterday, after 5 working days (not bad!) I got it back -
was told that they found the power on button to have been faulty and replaced it.
I tested immediately after getting it back --- and you guessed right - same problem as before. So back to the shop it was for repair attempt number two.
SMS don't reach my phone / me!
I got the same problem.
At a certain time I noticed, i'm not getting any SMS messages. It became obvious, when my provider sent me a push message (doesn't get stored in SMS box) notifying me I will receive an SMS with lost calls (a regular option).
I dont get any sms messages, they are delivered though, but don't show... SIM card works in another phone, my XDA doesn't work with other SIMs.
When i do a hard reset, it works, but after a sprite backup: no go.
this is the only change i did in last days: use the sprite backup. is it the culprit?
thx for ideas.
b
still no SMS received
the saga continues - got the XDA back yesterday - repair slip stated that
a) I had downlevel SW and
b) wrong settings
- on checking the XDA - ROM level was the same as I handed it in, as was radio and others (I had flashed the ROM with the newer O2 version ealier myself)
- re settings - I did not change them from when I got the XDA back the first time.
On testing - you guessed again - same problem persists.
What to do now? Is this a problem with the XDA?
I can recreate the problem at will. Put the XDA in a spot where it shows one or two bars on the phone. Switch it off. Send two SMS. When receiving first one, XDA wakes up, looses network and re-aquires, but does not receive message. Second SMS (XDA is already awake) will be received. Delivery messages for both SMS will be received by sender.
Has anybody experienced the same behaviour?
@ perchhog
Hi -
see also post from Maresch - "SMS blocked or lost"
I can recreate this problem on a virgin XDA after hard reset without any SW loaded before a first Active sync. I am not using sprite or any backup SW and it happens. (I have seen posts stating this might be the problem but not in this case)
old sprite backup program
I guess we do have different problems; read also post from americans labeling sms messages as text messages..
well i sorted it out: got a new sprite backup program (3.0), tried restore from former backup files, it showed corrupt message files (\windows\messaging). I erased the whole directory, now it works.
good luck with your problem, if it is hardware, go get a new one.
lpb
"unreceived" text messages
I also have an intermittent problem with "unreceived" text messages. At first it was one mate and I thought he was either stupid or lying. Then another mate said that he sent an SMS that I didn't get either and he could show me the message in his "sent items" folder.
I found that if I reboot my phone every day it rarely happens. But if I leave it on for a few days without reboot, I'm bound to miss texts.
Tried re-installing etc etc, doesn't seem to help. Bottom line is that I've told my mates NEVER to send me important news over SMS, as I might not get it.
I love my 2i... I wish it was a bit more dependable though.
tell O2 about it
Have you been on to O2 about this?
you seem to describe the same problem - (by the way - a reboot does not fix my issue) - When I talk to Novo - the O2 repair team - they have never heard about this - neither has the irish O2 XDA helpline. Go and tell them!
still not working
I just got my replacement XDA 2i
I inserted the SIM, switch the XDA off and send myself a text message. You guessed right - the XDA comes alive, screen lights up, suddenly the network is lost, it re-aquires and - no sign of a new message received, nothing in inbox BUT a delivery report received on the sending phone.
Back to O2 ......
The Saga continues
Was on to a very nice girl in O2 support - and they are investigating.
Somehow I got the feeling it was not the first call she had re this issue.....
update after a while now
worked with O2 for a week on my account settings - they can not find anything wrong and show messages delivered - I do not get them. - O2 Data support advised to get the phone replaced - which I did - twice again and still the same problem. This is definitely a problem with the phone and I really do not know what to do any more. I have now the 4th !! replacement phone and still the same problem.....
Have you tried upgrading the radio stack? This has helped some people with connection issues.
Hi Pug
no have not tried that yet - worth a try -
have no luck however accessing any of the links you posted for the ROM(s) with the 1.04 radio stack.
(no permision or site can not be found)
could you kindly include a link to the (non stripped) O2 version with camera fix and radio 1.4? - will give it a shot then
to Pug et all
Ok - found a working link to Pugs Rom (Thanks a million) - did a radio upgrade only (by deleting MS.nbf and nk.nbf) - had a glitch on upgrading but eventually got it all working. Now what you are all waiting for - the result:
tested the usual first and it definitely receives the first text message on wake up where it previously had failed. On putting it into a location where the signal strength is even weaker (less than two bars) it now does not try to receive - BUT will also not try to receive when back to full signal strenth - until a new text message is sent and then both are delivered.
Conclusion: HUGE improvement and no messages lost - (although potentially delivered with some delay - need to investigate this further). Hope everything else works as before have not tested yet.
3 CHEERS for Pug!
final comment and resolution of SMS receive problem
First - the radio upgrade DID resolve this issue. (why I discarded this a few months ago? Seatone had the same problem on a Radio 1.04 :-( )
I sent myself over a 100 text messages since and did not get it to fail or loose one single message. I do like my XDA again!
The ONLY gripe I have is that the red LED does not come on to inform you a message is waiting for you should you have missed the acustic signal.
But I can live with that (nobody a solution for this I suppose?)
So final conclusion - the problem of receiving SMS on an XDA when in standby and weak reception which resulted in loss of network and lost text message before can be solved by a radio upgrade -
THANKS and 3 Cheers for PUG
Please help....
I had the same problem as you! Unfortunatelly, upgrading to the latest radio version was of no help to me.
Now I don't receive ANY sms... It seems that if I send a couple of sms messages, sometimes I receive them the second or third day!!!
I tryed different ROM's, with different Radio versions....
Now I've installed TUMA v1.4 WM5 Rom, hoping that this will do it. But still nothing.... If I send a sms from another mobile to my number, I don't receive it on the Blue Angel...
I've tried my SIM card in another phone, and it works well.
Also I know that I am able to SEND sms, I've tested this.
Please help, as this is reaaaalllllyyy enoying (
Thank You.
why dont u guys post your specs here, maybe something related to it, buggy ROM, dunno.
if it helps i have a SIM card locked to a portuguese operator, with the following specs:
Specs:
ROM ver: 1.11.00 WWE
ROM date: 01/27/05
Radio ver: 1.04.00
Prot Ver: 1337.42
Ext Rom ver: PUGS 1.11.162 (ty )
and never had any probs regarding sms.
have u tried a test in the O2 shop, so they can see it with their own eyes? gl guys, i really do thing you will need it
sms receiving
I know all your problem on 02 sms.
1. after upgrade your 02 rom. you use the backup fle from old ROM.
2. the sprite backup soft is running fastly and it have many functions but it can make this mistake.
the solusion is that you must insert one by one soft after upgrade ROM.
Part1:
I've been having a 8125 for a while now. and I love it. But lately I've been having a problem of phonecalls not getting to me. I know I'm not out of range or anything but I'm just not reciving calls. Even when someone leaves a msg I sometimes get no notification. Even after a reset. But when I actually recieve a call and then they leave a msg I see about 5 voicemails waiting for me when the phone actually only ran once. I with Cingular (before anyone ask).
Rom ver. 2.17.7.2 WWE
Rom Date 2/10/06
Radio ver. 02.25.11
Protocal ver. 4.1.13.12
ExtRom ver. 2.25.11.102
Anyone shed some light for me on this?
Part II:
What exactly does each part of the roms due?
Rom ver. ?
Rom Date [The date of the rom]
Radio ver. ?
Protocal ?
ExtRom ?
Thanks in Advance
No One?
For Part 1 look here:
http://forum.xda-developers.com/viewtopic.php?t=53432
The rest of the info you seek can also be found via a simple search...
Unexplainably missing calls
Respectfully, I do not think the answer to Part 1 is in the indicated thread. That thread mainly deals with dropped calls in combination with GPRS apps.
I have the exact same problem as Zaiaku experiences: missed calls, while the phone doesn't actually have a 'missed call', and the voice-mail notification arriving hours later. At the moment the other person tries to call me, he/she immediately gets voice-mail, even though I'm certain I have good reception at the location I'm at.
I'm not running any GPRS apps (not even mail), and I do not have the dropped calls problem.
Operator: T-Mobile NL
Qtek 9100 G4
ROM: 2.24.10.1 WWE
Radio: 2.25.11
ExtROM: 2.24a Mr.Clean
I hope anyone has a bright idea. This is becoming quite embarrasing...
GPRS may still be the cause of missed calls...
Unless you have completely disabled GPRS it can be the cause of missed calls. I experienced mystry missed calls before I disabled GPRS completely (by calling my provider and telling them to block Data Services except Text Messaging). When I returned to using GPRS I have eliminated the missed calls problem with careful management of GPRS applications and the recent registry tweak found in the referenced thread.
Also, Zaiaku gave no info about what he is or is not running on his phone.
I have the same problem, also time to time my phone answers for me or even worse, dials for me.
The problem is that I use GPRS often and need it to run (can not disable).
laving said:
I have the same problem, also time to time my phone answers for me or even worse, dials for me.
The problem is that I use GPRS often and need it to run (can not disable).
Click to expand...
Click to collapse
For the GPRS Problem look to the thread in my first post here. There is a 'fix' of sorts.
If you have an active GPRS Session then incoming call will always go to voicemail, that can't be changed.
As for the answering or dialing be itself, I've not heard of that before but I wonder if you have the buttons locked when your device is sleeping?
I've have a few times when while removing the phone from its case I hit the red or green buttons enough for a press to register.
Hello all,
I installed the official 2.03.404.2 NLD ROM on my HTC Touch Diamond.
(Radio version is 1.09.25.23). I didn't use the backup utility to restore my settings afterward, instead I installed my few applications by hand again.
I configured the phone to only use GSM, both to conserve power and costs (I have wifi both at home and in the office).
However, with this new ROM, often the phone becomes unresponsive to incoming calls. It happens often after the power management puts the phone to sleep whilst I have an active wi-fi connection using Opera.
People who try to call me then get my mailbox, even though the phone is ON and everything looks normal on the display. Crazy enough, the Diamond itself can make phone calls without problems, and then I'm immediately flooded with text messages from my provider telling me there are messages on my mailbox.
I now make dummy phone calls several times daily just to be sure the phone remains logged into the network, but this really sucks. Does anyone else experience this?
what network are you using?
T-mobile NL over GSM.
But the problem coincides with the installation of the new ROM.
I have exactly the same ROM / same Radio / same provider (T-Mobile NLD) as you have, and I don't have this problem (at least, not that I know off). I also have the phone in GSM mode almost always instead of 3G mode. So I think it's not a bug in the rom. However, there is already a newer rom available than the one we have, so maybe you could try upgrading to the latest?
I have ROM version: 1.93.720.2 WWE (Radio version: 1.00.25.07) on my HTC Diamond. I have never modified or upgraded my ROM. I face a similar kinda problem as yours. The only difference is that it happens once in a day and that too early morning. So I have to make a call to any no. to wake my phone up. This sounds funny but yeah I m facing this problem. Is it bcos of ROM version? Whats the latest ROM version for HTC Diamond? How can I update it? If I update ROM will I lose all my data. Please hlp I m new to this.
I m from India and using AIRTEL network over GSM.
@Suchit_g:
Early in the morning, you mean shortly
after pulling out the charger cable?
Sounds like a power management prob.
@Drazix: Thanks for the info about
the new ROM, I will try it out.
Hmm bobokonijn
Even I thought so but this happens even if my phone is not charging. I charge my phone once in two days but this happens almost every morning. The 1st call of the day should be made by me. If I fail to call, my callers get the unavailability message even if my phone is on and showing network signal bars. My phone starts working only and only if I use network (either call someone or use GPRS) for the 1st time in the morning and then for the rest of the day my phone works without any problems. Hope someone can help me out with this?
Hi all capable of helping me,
I have a serious problem with incoming calls on this ROM since mid November:
incoming call is ringing
after 1-2 rings (1-2 seconds) it ceases down and a missed call is created
in less than a second later, the original call rings again
if I try to pick it up (HW & SW button tried, no difference), it has no effect. I can pick up the call only in the second phase - after a missed call was created (usually successfull for 50%). The caller probably percieves it as a continuous ringing, but I always get 1 missed call and then a call, which I am able to pick up. some calls are unable to pick up as the caller hangs up prior I try to pick it up.
I tried to hard-reset, to use every newer EnergyROM byt NRGZ28 - no help. I even tried NOT to import settings after first run done by XDA UC. NO USE IN THAT. I did HSPL 2.51 in mid October, flashing EnergyROMs (Energy, 21916 based), Tess Prime F ROM and also latest StockROM - no help.. I am totally desperate and hopeless, as I use the device for company purposes...
any ideas what to do? Please help... THX
Kind regards
tlsty
*** SOLUTION
root cause was on the operator side. I requested the GSM services reset and aftewards it started to work normally.
Please close the thread. THX
hy!
my phone is htc kais130.I changed the language from germa to english.i use
"kaiser-HardSPL.exe", then i put "RUU_Kaiser_HTC_WWE_1.56.405.5_radio_sign_22.45.88.07_1.27.12.11_Ship" afer that my problems appered.My phone receives calls and make call when wants.If i want to make a call and try many time he makes the call and to receive a cal my friends have to call me many times to reach me.how can i solve my problem?
P.S.I tried with ruu_kaiser_orange_ro_1.81.70.1_radio_sign_22.45.88.07_1.27.12.29r_ship.exe
ruu_kaiser_orange_ro_3.32.70.1_radio_sign_25.100.40.08_1.65.29.21_ship.exe
and, in the end, same thing
use a newer ROM. From what I see you upgraded SPL and radio without upgrading ROM right?
after searching xda forum i found that my phone in's not working in 3g and i selected gsm.it's worhing fine nou.delete or closed.
10x
Thread locked and moved to the proper section.