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Help buttons not working on my At&t tilt

Alright my At&t tilt front face buttons started to not work (i could only use the arrow buttons and the ok button) and my keyboard stopped working but the arrow keys would. i upgraded the rom after calling htc for help. that didnt fix a thing and now today none of the buttons work. i keep getting the PTT to come up and ask for installation and edfc keeps typing themselves on the screen. so idk if it is a software problem or if the hard ware is malfunctioning.

Damn, I got the same problem. Does anybody know how to fix this?

the same problem here... :/

same problema here.
i already tried another radio, another SPL, another ROM and nothing.
any idea?

Just updating.
Yesterday my tytn started working perfectly again, but today the same problem is occuring. I did nothing, so probably is really a hardware issue.

I have a similar problem.
Send/End + Soft Keys + Keyboard are not working. The issue is not resolved yet?

Wow, this problem just happened to me as well. I've searched everywhere on the net and couldn't find anything.
So is this a pervasive issue? Anyone with any hint as to what might be the source of the problem?
Originally, I thought it the PTT button was stuck in the PRESSED position because the phone behaves as if this button was constantly being pressed. For example my PTT button was mapped to Voice Recorder if the PTT button was held down. The voice recorder constantly comes on everytime I turn the phone on!!

1234567890

I have the exact same problem.
The only change I recently made (two weeks ago) was installing tom tom navigator.
First I thought it was a virus and I installed bull guard, but with no success.
It opens/closes the start menu every second, no buttons work apart from the directional buttons and it writes "edfc" in my textmessages when I turn on/off the screen with the power button.
Most of the time(!) this irritating opening/closing of the start menu only happens after I first turn off/on the screen (with the power button).
I saw this problem described in a post dating back almost two years ago. Someone ought to know the answer to our problems. What does HTC say about it?

I have been lucky and not had this issue yet; but I would recommend starting by flashing the stock rom from HTC. Then hard reset; that will clear everything back to original. If you still experence this after that, then you have a hardware issue. Good luck

This just happened to me this morning. I cant use any buttons and nothing is popping up. This is soo wierd cause the phone was just sitting there overnight!!

Me too...
I have been going nuts with this issue for a couple months now. Makes the phone unusable half the time. I am so disappointed to find that a ROM reload doesn't fix it!! I remapped the 6 key to none and that sort of helps but it was mapped to Voice record before and it would constantly record memos until all the memory was gone in the phone and then it would all crash from there. So frustrating.
I too get the edfc message after I reboot....
It really seems like a virus the way it acts but I guess if it is a hardware issue then it's not a virus.
Anyone ever figure anything out with this? Nothing has changed on my phone recently.

Still an issue?
Holy Toledo fellow Tilt Users. Have you ditched your half-functioning touchscreen, or have we figured out how to solve this issue.
Recently I FOUND THE SAME PROBLEM!
I am going to do what was suggested (original HTC Rom & hard reset) and will let you know if I get the rest of my keyboard back...

All buttons except for power and... NOT WORKING
Outside "Enter" buttons work but they are mapped to Windows key. ? Weird. For some reason the kaiser thinks it is something else. I do not know how it got this way, but there must be a way to convince the hardware of the existence of all my other buttons. The entire keyboard does not work.
Hard Reset & stock HTC Rom did not help. I was surprised that I could hard reset it at all since the two soft buttons are unresponsive to software.
Anyone figure this out yet?

Hi, I got the same issue today as well - Has anyone got rid of this?

Kasier buttons not working - FIX

The other day all the hardware buttons on my ATT Tilt stopped working - just power and camera would work. The rest would do nothing except sometimes the dpad would open the start menu. I couldn't even answer the phone as the green button wouldn't work. The keyboard would not work either which made email a pain. I did not drop it in water, it just stopped working.
Tonight I loaded the trial of AE Button Plus - google or search XDA for their site. I reprogrammed all the outside buttons on my tilt back to their original use (not hard at all) and even upgraded a few buttons. Now all my buttons work great and the keyboard even stared working again!!!!!
I am not affiliated with them at all, but I saw some others of you with my problem. This is a much cheaper solution than getting another phone. To buy the program it is about $7, but there is a 14 day trial so you can see if it works for you. I was about to replace/upgrade - but now I can keep usingg this awesome machine!
(I do notice some minor lag sometimes with the buttons - but just being able to use them again is well worth it for me!)
Will

hard reset?
if the issue was fixable after installing some software (ae button plus), then i guess a hard reset would have worked also...or better yet, flash another ROM while you're at it, preferably one that is cooked to a medium golden-brown texture by the finest chefs this side of cyberspace...
<Drooling-Like-Homer>MMMMMMMMM ROMMMMMGHGHGHGH !!!</Drooling-Like-Homer>

Maybe I was didn't say it well enough...
It is funny that a software fix would work, my guess is a hardware problem with the phone, but the software is a workaround for it. They keypresses were there, the phone just didn't know how to handle them. If it was a driver issue - one of the roms should have fixed it.
Maybe I was not clear in the first post, but the buttons did not work. When you pushed the power button, keys 'wszx' would type in the phone - evidenced by it searching for a contact that matched every time it powered up - power button or slideing the keyboard out. The only button that worked normal was the camera button. They keyboard was completely unusable - no response on the machine. Soft buttons = nada.
First I tried a hard reset then I flashed at least 8 roms and about 6 radios. Nothing worked. Even started a post on a touchscreen only rom and basically found what would work without buttons.
In my search for the fix in the last two weeks, I basically came to the conclusion a new phone was in order. Now I have a bit more time

Weird Kaiser Hardware Button Failure

Hi all, please can you help me with this!?
Firstly when my phone boots or is taken out of sleep mode it immediately activates voice record as if this button has been pressed. It then opens the dialler and types ‘EDFC’. If I open pocket word and then wake the phone up it also types ‘EDFC’ before doing the above.
My keyboard is not working and the only hardware buttons that function are the power button (only for a while), the camera button and the silver select button in the middle of the d-pad. The jog wheel and silver directional d-pad buttons occasionally come to life. The others don’t work (green call and red end buttons, ok, windows etc).
When I use the standard keyboard SIP on the screen the directional buttons and delete do not function?!
I’ve reverted to a stock ROM to make sure this isn’t the problem.
It appears as though my Kaiser thinks these buttons are being depressed, but I’ve checked them and they click normally and release when pressed (even though they don’t perform a function) so nothing is stuck down etc….
I’m going to use AE Buttons to try and unhinge the button functions for now, but it would be great if someone has any suggestions!!
Thanks in advance.

Update - AE Button won't unhinge the buttons or change their function to anything else (e.g. nothing). I can't stop this from happening every time the phone boots/wakes up!
Help!

Mine got the same symptoms last week except it opens quick something or other,and then the dialler dials 2547.The screen for my pin then comes up,which I can enter normally.Home screen fires up normally but the keyboard will not work or any buttons except the silver one in the middle.Searched a bit and this problem is very common although I cannot find a solution anywhere.Can someone please help

AE button didn't work?
When mine did that, I reset all the hardware buttons (not the keyboard, just the buttons reachable from the outside. A soft reset and viola!
That's the only solution I have. It's worked for me 2x.
Also try pulling the battery for 20 seconds or so and restarting. That has fixed my touchscreen not working after it gets spashed 3x. Yeah, my phone is old and abused, but keeps working.
Will

wasilvers said:
"I reset all the hardware buttons (not the keyboard, just the buttons reachable from the outside. A soft reset and viola!"
Click to expand...
Click to collapse
Thanks for your replies - I've got Orange sending me another one in the morning now and sods law it's just stopped happening.... Taking the replacement anyway in case it happens again.
For my knowledge, how did you reset the buttons? I deleted some registry keys to completely stop them working (although I couldn't find the registry keys for the red and green buttons).
Searching on Google there are quite a few reports of this, but no one has ever posted the cause!

I am having the same problem... please help. My phone is going crazy. I did a hard reset but still didnt solve the problem....

I am also having this issue. Phone starts typing EDFC and then initiates the voice recorder. I reflashed various ROMs and regardless of what was flashed.. initially they appeared okay, then it started happening again. I also tried hard and soft resets. Nothng has worked so far.
I resorted to disabling the keys and some of the applications which I dont use which appear to be getting started/run (Voice recorder for one). So far I havent had the issue, knock on wood.
I think this is more than likely a hardware error. My tilt is actually pretty old so I wouldnt be surprised. If someone finds either the cause or a workable solution please post. Im trying to hold off until January when my contact expires to get a new HTC.

I searched and searched but found no solution for this and ended up getting the phone replaced.
HTC seemed to know nothing of such a problem....
Have you tried whacking it?!!?
Hope you get it sorted.

brandall said:
Have you tried whacking it?!!?....
Click to expand...
Click to collapse
Hmm, yes, but I don't see how that helped my phone.
lol, all jokes aside, my friends, I ask in this thread as well,
what is causing this problem? I ran into this issue after ALL my buttons stopped working (except for the power).
I installed a new rom (I forget which one), and still nothing works except for power button.
It would be even better if someone knows the solution!

-Calling for Help-I'm still convinced it is a software/registry problem...
Okay, so there's no solution available for this weird problem of ours.
On the bright side, however, it is amazing that we can still use the phone, even after it requires servicing (some way or another). I have accepted this handicap that has been placed on my phone for now, simply hoping it will grow out of it one day.
But something isn't right. When I looked in the registry (trying to follow some directions I found within the wiki for when your keyboard STILL doesn't work properly), there was a discrepancy between what was supposed to be found in the registry and what was actually there. It wasn't that the values were wrong, it was the names of the values that were different. Why could this be?
Or even if you have moment of time, and you have an AT&T Tilt, and it works perfectly, maybe you could write up a run down of what you have hanging around in that section of the registry?
Hey, just so I can be sure, is there some place I can cross check what I have in my HKEY_LOCAL_MACHINE\HARDWARE\DEVICEMAP with what is supposed to be there in a fully functioning AT&T Tilt?

[Q] Volume down without pressing the button

I have a problem with my Topaz and have a suspicion it is a HW problem.
Several weeks ago I watched Futurama on my Topaz using TCPMP player (as many times before) and suddenly the volume adjustment screen appeared and the volume decreased to zero (but the corresponding button was not pressed). Since then this problem appeared every time I tried to watch a movie. Sometimes it helped to stop the movie and to switch off the display but sometimes I had to put off the battery.
I tried the HW reset but the problem appeared immediately after the reboot (when I imported my PIM data and the system was sorting the SMS messages).
Originally I thought the problem is connected with the high processor load but then I tried several tests and figured out that the problem is probably purely random and appeared here and there when the display is switched on (when I use Nitrogen player and let the display on, the problem appears, when I use the button on the screen to switch it off, it does not appear). Recently I tried to let my mobile with the display on (and no program running) and after approx. 30 min the problem appeared again.
What do you think? I have a suspicion it is a HW problem (a problem with the button sensor) and I will have to reclaim.

Did you do a hard reset by holding both volume keys and soft resetting with the stylus?

Bruce Inman said:
Did you do a hard reset by holding both volume keys and soft resetting with the stylus?
Click to expand...
Click to collapse
Yes, I did do a hard reset several times and the problem occured again and again. Yesterday evening I loaded the newest ROM and now I am testing it. Video is playing now and I am impatiently and nervously waiting...

I did some preliminary testing today and the system seems to be much more stable than with the previous version of ROM, which is highly surprising as I was totally convinced it was a hardware problem. However, it was a little bit colder today in comparison with the previous days and the overheating of the device (and the button sensor) is still in suspicion. I will continue in testing the stability of the system tomorrow.

And there it is again.. :-(
Although the frequency of the occurence is not so high. But still it is pretty annoying, the next week I will send the phone for the warranty service.
I think the problem is somehow connected with the overheating of the device, because I guess it should be no problem for the device to play a movie for one hour or two, even in 30°C heat.

Problem solved - the warranty service sent me a message that they found the same problem during the test and they changed the motherboard. I hope my device will be OK now.

[Q] Four buttons stopped working: Call/End call/Start/OK. What's the cause / how fix?

Hi, the 4 buttons - Call, End call, Start, and OK - have stopped working on my win mo device (kaiser aka tytn2, wm6.1). Keyboard backlight doesn't turn on when I press them. All other keys (including IE, messaging, both soft keys, and all the other keys on the device) are working though, and backlight is turning on with them. Maybe it's related to the fact that a few days ago after disconnecting this device from charging over usb it almost stopped responding so I had to reboot it (device was probably low on memory too just before reboting because of many programs running). Some time after rebooting I noticed exactly these 4 keys not working. Powering it off and on doesn't solve it, I have tried it several times. Trying to assign another action to OK or Start button didn't help too. Looks to me like soft problem still..
How can I find the cause of the problem and fix it thru some setts, user config, user cfg files, registry, etc?
Please help!
Edit: Also, is there a way I could test if Call, End call, Start or OK button is working at the lowest software levels that are possible (like in bootloader screen, etc.)?

OK