Hi guys!
I am experiencing something strange with my Diamond.
I verified that the issue appears with different ROM and with different Radios (I've tried .05 and .08 so far).
When I am in Austria:
The reception is excellent, also in comparison to other mobile phones.
The icon close to the taskmanager says:
"3G" when I am idle, or when I call,
"H" when I use HSDPA (when I browse internet),
"E" when I don't have good coverage and switch to EDGE from other operators.
When I am in Italy:
Reception is clearly worse in comparison to other mobile phones.
The icon close to the taskmanager remains always "H" regardless if I am not using the phone, or if I am calling or browsing the internet.
It seems I am always attached to HSDPA.
(anyway I've verified that the data connection is not open.)
Is any of you experiencing the same issue?
Ciao,
Dan
Never been in Austria with my current cell, but I can tell you about Italy, where i presently live in. Besides, I am also a h3g customer.
Well, it is quite well known that diamond doesnt excel in reception overall. However all works as it should. I mean i see the H only when I am downloading/uploading data. If not I get normally 3G or E in roaming TIM.
You make me curious... you pushing me to come to austria to check it out
wally80 said:
Hi guys!
I am experiencing something strange with my Diamond.
I verified that the issue appears with different ROM and with different Radios (I've tried .05 and .08 so far).
When I am in Austria:
The reception is excellent, also in comparison to other mobile phones.
The icon close to the taskmanager says:
"3G" when I am idle, or when I call,
"H" when I use HSDPA (when I browse internet),
"E" when I don't have good coverage and switch to EDGE from other operators.
When I am in Italy:
Reception is clearly worse in comparison to other mobile phones.
The icon close to the taskmanager remains always "H" regardless if I am not using the phone, or if I am calling or browsing the internet.
It seems I am always attached to HSDPA.
(anyway I've verified that the data connection is not open.)
Is any of you experiencing the same issue?
Ciao,
Dan
Click to expand...
Click to collapse
if your operator is 3... it's well known that hasn't a massive coverage as tim or voda
suiller said:
if your operator is 3... it's well known that hasn't a massive coverage as tim or voda
Click to expand...
Click to collapse
Sure, I know...
In the same place where I have 2 notches with the Diamond, I have 5 notches with a 2yrs old Samsung (with Tre Italia H3G).
I know that the notches are not so reliable, but so much difference is strange.
This does NOT happen in Austria, where the different cells behave almost equally (with Drei Österreich H3G).
And that H, which remains constantly there, never changing to 3G, E, or something else, makes me thinking....
I've currently Dutty 3.6b, with radio 1.09.25.23 (I've also tried 1.08.25.08 and 1.00.25.05).
ciao,
Dan
Related
I sometimes get a triangle icon in the taskbar, next to the E / 3G icon.
Any idea what it means?
I cannot click it ... or better: nothing happens.
This is the Roaming indicator.
Mmmmh.
And why am I seeing this in Beverly Hills and the network is "AT&T"?
call up AT-T and ask lol.. But that is the roaming Icon sometimes phoines will pick the closest tower to use since it has the best signal and just maybe t-mobile owns that tower Only AT-T will know.
Not an isolated problem
I have a similar issue in Oz. I travel o/s a lot and am used to the roaming signal appearing whilst I am out of the country. However, this is happening right here at home. I have a Telstra 3G SIM card and all too frequently my Kaiser brings up this "Roam" Signal. Generally I then lose 3G as well, dropping back to HSDPA. Even more strangely, it is still showing that I am connected to Telstra. A soft reset usually brings back the 3G signal. I never had this problem with my Trinity and my work is only a few hundred metres from a Telstra tower so signal strength is not a problem. A bug I think, and damned annoying.
you are picking up T-Mobile. AT&T users can still use T-Mobile towers currently as a result of the deal they made when AT&T (Cingular) sold them the 310-170 network in CA/NV. (its now properly renamed to 310-260 by TMO)
the phone's alpha tag says AT&T regardless of what carrier's network you're on when you're roaming. unless you have the 4EON code applied to your account, in which case it would say Off Network when on non AT&T towers.
any idea how I can fix this?
I am fine with it roaming if there is indeed not 3G network but my issue is that it doesn't drop the roaming as soon as it could.
Camstech said:
I have a similar issue in Oz. I travel o/s a lot and am used to the roaming signal appearing whilst I am out of the country. However, this is happening right here at home. I have a Telstra 3G SIM card and all too frequently my Kaiser brings up this "Roam" Signal. Generally I then lose 3G as well, dropping back to HSDPA. Even more strangely, it is still showing that I am connected to Telstra. A soft reset usually brings back the 3G signal. I never had this problem with my Trinity and my work is only a few hundred metres from a Telstra tower so signal strength is not a problem. A bug I think, and damned annoying.
Click to expand...
Click to collapse
I have the same issue - sometimes I have "3G Telstra" (no roaming symbol, and will use HSDPA if needed) and other times I have "3 Telstra" and the roaming symbol displaying. One thing - as I understand it, you are not 'dropping back to HSDPA' - this is actually a service that is on top of the 3G networks, and provides greater download speeds.
I checked with my Telstra reseller who said that this would not change the call rates or data rates. Not sure what causes this though...
Have put this question on Whirlpool as well: http://forums.whirlpool.net.au/forum-replies.cfm?t=846691#bottom
Telstra
I have the same issue on Telstra. Hope a new ROM fixes this.
Roaming Notice
Hmmm, I hate it when stupid people post garbage about which they know little. Problem is, this time the stupid person was me!
The 3G symbol shows the phone is within range of a UMTS signal. The H symbol means it is in range of a HSDPA signal, the high speed data version of UMTS so "H" is better than "3G". Oops, so my phone was roaming to a better signal.
This roaming issue appears to only affect a small number of people whose service providers have a crossover deal with another provider. This appears to apply to those with the AT&T/T-Mobile crossover in the US and here in Oz where the phone will pick up either the Telstra Next G network (UMTS 850Mhz, shown as 3G Telstra) or, in big cities, the Hutchinson "3" Network, (UMTS 2100Mhz with HSDPA, shown as 3 Telstra). I was uncertain about this as I never saw the roaming symbol with my Dopod 810, which always showed 3G Telstra. I think the TyTN II, like the original TyTN, has some different software seetings which means that the phone will try the "3 Telstra" network when it can, and this shows as roaming, whereas my D810 either didn't roam to 3 Telstra, or, if it did it didn't show it as roaming. In any case, it's not actually a problem, and as Telstra have indicated, it makes no difference to the data/call rates. I'm chilled on this. Now if they can fix the "hang-up" bug...
I've been wondering about the elongated triangle pointing up too. I have very poor/no reception in my office at work... though sometimes enough to get a voicemail notification (not enough to be able to call and check, usually don't have a missed-call notification).
I'd thought it might have to do with being connected to Active Sync. Sure would be smart if the phone could get notifications of even calls over an alternative data connection when the cellular couldn't connect... even if ATT charged regular minutes for it would be so much better than no signal, period.
I'm having this issue for some reason on my second Tilt that has been sent to me. The first doesn't show it at all but the second does. I don't understand what its doing.
Deleted.....
Hi
I have a Vodafone branded Kaiser (unlocked), which I was initially using on BT Mobile and I always got a 3g or H symbol. But I've recently switched to Orange Uk and although I've been asured by Orange I have a 3G sim and I get fast data rates, I only ever see the G (GPRS) or E (Edge) symbols on my phone. Why is this so? Does anyone on Orange get the 3G symbol??
Maybe you just dont get Orange 3G signal where you are. I know unless I leave the area I live in I dont get 3G anywhere, and its not some out of the way little village either
Orange's 3g network coverage is quite good. So you should see a 3g symbol (unless you have switched your device to GSM instead of AUTO in the phone settings).
Their H coverage is getting better but is still only the major cities (and most of the M25).
Where do you live?
I'm in birmingham and only get it intermittently (H) although I'm usually always 3'd up when I remember to switch out of GSM (better for battery!).
Thanks for the replies. To clarify...
I live in Bristol (where Orange is based) and I get good 3G / H speeds (checked at http://www.dslreports.com/mspeed?jisok=1). I get speeds of around 1.7 to 2Mbps which is actually faster than my home hardwired broadband!!! But I never see the 3G or H symbol on the phone. I used to see these all the time on other networks (BT Mobile which subs to Vodafone 3G n/w), but never on Orange. I never changed any software on the phone when I switched and I presume because of the good speed I get that the setup is correct.
Can I just confirm that other Orange users actualy see the 3G symbol on their Kaisers?
Cheers
My Kaiser with the orange rom showed 3g (and H when active).
It still does with dutty's wm6.1 rom too.
jambell said:
Thanks for the replies. To clarify...
I live in Bristol (where Orange is based) and I get good 3G / H speeds (checked at http://www.dslreports.com/mspeed?jisok=1). I get speeds of around 1.7 to 2Mbps which is actually faster than my home hardwired broadband!!! But I never see the 3G or H symbol on the phone. I used to see these all the time on other networks (BT Mobile which subs to Vodafone 3G n/w), but never on Orange. I never changed any software on the phone when I switched and I presume because of the good speed I get that the setup is correct.
Can I just confirm that other Orange users actualy see the 3G symbol on their Kaisers?
Cheers
Click to expand...
Click to collapse
Yep, can definitely confirm that I have seen, G, E, 3G, H on my kaiser both with the stock rom and with qmobile 1.2
The only thing I can think of is: Have you flashed a different radio but I'm clutching at straws here. not really my field.
I had the same problem with mine in France, and many of us had it too.
Moreover I have bad news for you..I think you have to send your phone to the HTC support. I've just got back my phone from it and it works again as before the problem appeared.
You should read this thread : http://forum.xda-developers.com/showthread.php?t=335074&highlight=motherboard+3G
Have fun and good luck bye
I also have a Vodafone UK branded Kaiser (v1615) and use it with an Orange 3G SIM. Generally I do see the 3G symbol, unless I'm in a poor reception area where it drops back to G or E. I have seen H but only I think within the M25. I'm based near Glasgow.
Does your phone say orange3G as the network if it says only orange it means that you are using a normal SIM...ask them for a new one
Mine just says Orange but I get 3G though? Not sure if it's different in the UK but I definitely have a high speed SIM.
Mine just says Orange - but I do have 3g/H and it says so.
If you run a speedtest and get over 130, then you are on 3G and over 500k then you are on H.
There are some rom tweaks that change the icons you see.
Hello I bought the Diamond yesterday, I'm very satisfied except for the UMTS signal.
I already have a Touch Cruise (it didn't work in UMTS so HTC repaired it on warranty and now it works like a charm).
In the last 48 hours I had Diamond and Cruise one next to the other, and Diamond has always 2 lines less:
* when Cruise is in HSDPA with 4 lines, Diamond is in HSDPA with 2 lines
* when Cruise is in HSDPA with 2 lines, Diamond is in GSM.
Is this normal?
Many thanks in advance.
J.
Everyone has it i have also a TC and indeed, its shows always 2 lines more then the TD.
Same here my htc diamond has always two lines less than my htc kaiser.
The diamond has really a poor UMTS signal reception. I hope they will be able to boost it with a new ROM.
Same here
before with TC i got 2 lines 3G now non
Thanks for your feedback!
So it seems to be a common problem.
Today I checked during all the day, moving from a city to another city, half the time the Cruise had more lines, half the time they had the same.
Other feedbacks? Thanks
same problem here in austria. before i had full signal with my sony erricson t650i, now with the touch diamond i only have the half signal strength...
Well, it doesnt give many bars, but it works like hell here.
When using it as a modem (I often do on the road) I get speeds upto 150kb/s for browsing and emailing and that is just perfect for everything.
My 3G Reception is also VERY Bad.....
I´m using the latest Radio ROM 1.00.25.03.
Because of this weak 3G Recepion the Diamond changes to GSM very often, this eats the Battery up in about 6-8 Hours.....Even if I don´t play around much and the 3G Coverage here is excellent.....
Diamond: 1-2 Bars
Nokia E51: Always full Bars (-87dBm and up)
Hopefully Reception will be better with a new Radio ROM.
If it´s an Antenna issue.........DAMN!!!
I never had a Mobile with THAT bad 3G Reception.
BtW: GSM Reception is fair to good.... could be better also....
Poor 3G signal
That's right,
I have also very poor 3g signal, even though I live in the city area. I have also missed incoming/outgoing calls because the poor 3G signal.
That's not nice
same prob here (big city)
switched manually to gsm not to loose calls
Are you sure this is just 3G and not worse reception in general (ie due to smaller antenna in Diamond)?
in gsm mode i never experienced any trouble with calls.
in auto mode diamond switches to 3g (half signal strength), but one can't call me
wcg-tom said:
in auto mode diamond switches to 3G (half signal strength), but one can't call me
Click to expand...
Click to collapse
Uh, this sounds even worse. Having a bad reception is one thing but showing a "fake reception" is a complete different level of bug.
Just to ensure that I did not get you wrong: You see a 3G reception (e.g. 2 or 3 bars) but the phone does not receive incoming calls and the caller is redirected to your mailbox instead?
foo said:
Uh, this sounds even worse. Having a bad reception is one thing but showing a "fake reception" is a complete different level of bug.
Just to ensure that I did not get you wrong: You see a 3G reception (e.g. 2 or 3 bars) but the phone does not receive incoming calls and the caller is redirected to your mailbox instead?
Click to expand...
Click to collapse
yes, got me right.
in my case it's not the mailbox, just a message ("not available" or something like that) because of my settings, but that's petty.
thats why i manually switched to gsm. for using 3g (internet) i have to swith this back again.
annoying!
wcg-tom said:
in gsm mode i never experienced any trouble with calls.
in auto mode diamond switches to 3g (half signal strength), but one can't call me
Click to expand...
Click to collapse
This should not happen, even when I have the minimum bars in 3G or H others can call me.
When you have full bars in 3G does it work?
same here, although i found that switching off umts and just using plain 3g solved the issues.
jwalker said:
This should not happen, even when I have the minimum bars in 3G or H others can call me.
When you have full bars in 3G does it work?
Click to expand...
Click to collapse
yes. when it's stable at full bars or even H, i can use it.
but i deacivated 3g anyway because of powersaving. only using it for web access.
there's a tool for switching 3g in comm manager easily, now i'm happy so far.
So, is it phone or is it just peace of s***?
Hi All
Do you have any fresh idea could it(lousy 3g signal) be hardware or software related issue?
The globe is full of small 3g phones without that kind of problem. That's why I really hope this issue could be fixed with the new ROM radio version...???
I hope I'm right, because if the pain is hardware related, we all have bought pretty expencive peace of crap -not the phone. It is not acceptable if the incoming / outgoing calls are missed!
Same problem, poor 3G reception .
Cruise was far better for receiving 3G signal.
Hope it is software only....
Hello guys, I have a diamond and am using my 3 UK Simcard 3G is fine (in fact its pretty darn good most of the time) but I never get HSDPA which I did occasionally get with my Orange SIM.
Does anyone use 3 UK and the Touch Diamond and what's your experience with HSDPA?
I am also using a 3 simcard and get H most of the time, the best way to see if you should be getting HSDPA is to click on the link below and enter your postcode to see what coverage is available in your area
Also .05 is a lot better than .03 of the radio as well
http://www.three.co.uk/personal/coverage_/broadbandCoverageChecker.do
I live in Greater Manchester in the UK and use the 3 UK network. Admittedly the reception isn't as good as it was with my N95. I now lose 3G reception around at my brothers which I didn't previously but when I do have 3G reception I almost always get HSDPA and browsing on Opera is ALOT faster than it was on my N95.
I have just clicked to open Opera and once the 3G internet connection was opened it instantly switched to 3 bars HSDPA.
I am using the .05 radio
I have just checked the coverage checker and I should get HSDPA at my brothers house too but I struggle with 3G so as we know the radios need some work.
hmm curious
I also use 05 radio have XSeries Gold but have not once seen a H - not with any packet connection up or down with 3 SIM - funny thing is I live in London - its really bugging me LOL.
Keep the feedback coming guys
Experiment time
I am going to use trackme to save my GPS route after a long drive round areas and upload a KML file for Googlemaps to create the route and see if should be getting HSDPA in those areas - that will prove it to me
daleski75 said:
I am also using a 3 simcard and get H most of the time, the best way to see if you should be getting HSDPA is to click on the link below and enter your postcode to see what coverage is available in your area
Also .05 is a lot better than .03 of the radio as well
http://www.three.co.uk/personal/coverage_/broadbandCoverageChecker.do
Click to expand...
Click to collapse
Tried that and it says my area is fully enabled!
Hard reset fixed HSDPA
Well, after a hard reset HSDPA surfaced and initial tests show around 1.8mbps - yey
Hi there,
Can anyone please assist?
Whenever I select a phone Band of WCDMA and am operating on HSDPA [H], my Touch Diamond which is on Hutchison 3's Network, has very poor reception whenever indoors and has lots of call dropouts. The phone shows just the dot below the Antenna Icon or just one bar to the right, most of the time while on HSDPA.
Whenever I select a phone Band of GSM, and the phone switches to an Edge connection [E] then I have nearly full signal strength, but this is considered "Roaming" off my network service provider and therefore is much more expensive to use. (What a scam!).
I have tried installing several radio ROM's but it has not made any difference to the signal strength and dropout problems. The Radio ROMs tried so far:
1.09.25.23 Official (Quad Band)(52.51.25.26H)
1.08.25.20 Official (Quad Band)(52.44.25.24H)
1.08.25.08 Official (Quad Band)(52.44.25.24U)
1.00.25.BS14 Official (Quad Band)
1.00.25.06
The phone has had this problem with HSDPA signals since I purchased it.
My questions are:
1. Have other people experienced this kind of issue and is poor reception indoors normal when on HSDPA [H]?
2. Is there a way to force a Touch Diamond, say through a registry hack, to use a Band of WCDMA but stay on [3G] instead of using [H] ?
3. Is it more likely that my phone is a good candidate for a warranty return as perhaps the antenna is dodgy?
4. Are there any other suggestions I can try to fix this problem?
Any guidance here is appreciated.
Thanks,
nanohaxor
HTC Touch Diamond (Telstra branded phone)
ROM: 1.93.861.4 WWE
Radio: 1.05.25.BS14
Network: Hutchison 3 Australia
DIAM130 MFG 64M
SPL-1.40.OliNex
nanohaxor said:
My questions are:
1. Have other people experienced this kind of issue and is poor reception indoors normal when on HSDPA [H]?
2. Is there a way to force a Touch Diamond, say through a registry hack, to use a Band of WCDMA but stay on [3G] instead of using [H] ?
3. Is it more likely that my phone is a good candidate for a warranty return as perhaps the antenna is dodgy?
4. Are there any other suggestions I can try to fix this problem?
Click to expand...
Click to collapse
I love my Diamond and think that it is one of the best PDAs I have used. Its small size is just perfect for me, and I find other phones eg iPhone, Touch HD too big for me as a phone. I have customised it to the extent that I get no lag issues and it runs really fast.
The one flaw which I haven't been able to fix is its poor 3G/HSDPA reception compared to other phones like my previous Nokia. (The iPhone suffers from this problem also).
You obviously live or work in a poor 3G reception area for Three. When your phone switches from 3G to GSM, it will invariably drop the call if you are on a call. If the 3G reception is strong, indoors or outdoors, there will be no problems. 3G reception can fluctuate especially indoors. I dont think there is any fault with your phone.
Your options are to:
1) Change mobile phone provider
2) Force the phone to use GSM in low 3G signal areas and you will have no problems with call drop outs. There is no extra cost for roaming in GSM with Three for calls, only for data.
I use option 2, since I use WI-FI in the house for all my data needs. The easiest way to do this is to use Comm Manager, under Settings, Phone, Band, and then select GSM in 'Network Type' to force it to use GSM, or WCDMA to force it to use 3G/HSDPA. The other option is Auto, which is the cause of the problem. I use a hack which enables a '3G' toggle in Comm Manager so that I can change from 3G to GSM with the simple touch of a button.
You will also find that the battery life of the Diamond is really poor when it has to constantly change from 3G to GSM and vice versa. On the other hand, forcing it to use GSM and only switching on 3G when you use data, will actually prolong the battery life. I get up to 2+ days battery life when using GSM only.
Riker88 said:
I love my Diamond and think that it is one of the best PDAs I have used. Its small size is just perfect for me, and I find other phones eg iPhone, Touch HD too big for me as a phone. I have customised it to the extent that I get no lag issues and it runs really fast.
The one flaw which I haven't been able to fix is its poor 3G/HSDPA reception compared to other phones like my previous Nokia. (The iPhone suffers from this problem also).
You obviously live or work in a poor 3G reception area for Three. When your phone switches from 3G to GSM, it will invariably drop the call if you are on a call. If the 3G reception is strong, indoors or outdoors, there will be no problems. 3G reception can fluctuate especially indoors. I dont think there is any fault with your phone.
Your options are to:
1) Change mobile phone provider
2) Force the phone to use GSM in low 3G signal areas and you will have no problems with call drop outs. There is no extra cost for roaming in GSM with Three for calls, only for data.
I use option 2, since I use WI-FI in the house for all my data needs. The easiest way to do this is to use Comm Manager, under Settings, Phone, Band, and then select GSM in 'Network Type' to force it to use GSM, or WCDMA to force it to use 3G/HSDPA. The other option is Auto, which is the cause of the problem. I use a hack which enables a '3G' toggle in Comm Manager so that I can change from 3G to GSM with the simple touch of a button.
You will also find that the battery life of the Diamond is really poor when it has to constantly change from 3G to GSM and vice versa. On the other hand, forcing it to use GSM and only switching on 3G when you use data, will actually prolong the battery life. I get up to 2+ days battery life when using GSM only.
Click to expand...
Click to collapse
Riker88, appreciate your comments and feedback. Thanks.
I tried my 3 SIM in another Touch Diamond and found the problem with poor HSDPA reception on Hutchison 3 was exactly the same on the other phone. This likely means it's the provider, or phone + provider combination. In either case, darn it !!
I generally operate with the phone band selection on WCDMA, rather than GSM or Auto. I noticed yesterday while driving around the city that my phone switched from the HSDPA (ie. 3.5G) service with the [H] icon on the screen to the 3G (ie. 3.0G) service with the [3G] icon on the screen, and the [3G] service signal was stronger. What I'm wondering is this:
Is there a way to force the Touch Diamond to use [3G] all the time, instead of [H]?
nanohaxor
nanohaxor said:
Riker88, appreciate your comments and feedback. Thanks.
I tried my 3 SIM in another Touch Diamond and found the problem with poor HSDPA reception on Hutchison 3 was exactly the same on the other phone. This likely means it's the provider, or phone + provider combination. In either case, darn it !!
I generally operate with the phone band selection on WCDMA, rather than GSM or Auto. I noticed yesterday while driving around the city that my phone switched from the HSDPA (ie. 3.5G) service with the [H] icon on the screen to the 3G (ie. 3.0G) service with the [3G] icon on the screen, and the [3G] service signal was stronger. What I'm wondering is this:
Is there a way to force the Touch Diamond to use [3G] all the time, instead of [H]?
nanohaxor
Click to expand...
Click to collapse
From my understanding, you should get same radio signal strength no matter it is 3G or HSDPA enabled. Your observation may be your original signal (with HSDPA) is too weak and hand-over to another radio station that have stronger signal but no hsdpa.
I also notice that the 3G reception capability of diamond is weak. But this is nothing dealing with hsdpa.
snufkin wrote:
"I also notice that the 3G reception capability of diamond is weak. But this is nothing dealing with hsdpa. "
From what i've seen - that's true. (i have the same problem).