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Dear all,
One of our businessmen inflicted unintended damage to one of our BAs.
It looks it has fallen, as the screen part which moves to display the keyboard has a larger gap on the left side,, nad is has scratch in the chassis lower part.
The green button does not do the nice clickety feedback it should do (the red does).
The phone keeps opening the phone program and keeps trying to call forever. I can cancel the initiated call, but it opens up again.
I believe sending it to Authorized Service (it's 6 months old, but on warranty) will take hopelessly long, so I am willing to do the repair job myself.
I would like some directions, if there is a service manual somewhere on teh web, and it looks like some screws are Torx T6, but some others are even smaller, and I don't know which screw is that.
If someone can guesstimate which piece is probably damaged and point me an e-shop which sells spare parts, I'd greatly appreciate!
EDIT
I also want to hack around the broken button, removing the phone function from it, and assigning it to the'windows menu' hardware key.
I haven't found anything on how to do it on the forums or wiki, but I believe it should be doable thru the registry - I just don't know where to look.
/EDIT
Many many thanks,
Brazilian Joe
Hi All
Spent awhile searching the forums (and the web) but couldn't find any relevant answers -- so here goes & apologies if it has been up before...
My TyTN2 got rain on the screen a few days ago (about 15-20 drops) and since then the touch part of the screen no longer works. The phone itself works perfectly, the screen displays everything as it should, but no touch.
Could a few raindrops do this?
I have a Hermes/TyTN 'lying around', anyone know if the screens are the same/compatible, was about to start searching for part numbers etc. but thought I'd ask the question anyway.
Any help, answers, pointers or links would be appreciated.
TIA
You could always buy a new touch screen.
I saw one at dealextreme.com for 4.99 , probably not the best quality but you can always give it a try for that price
sku.14919
cnn.cn also has the part , but only in combo with the actual lcd screen.
Thanks RacerII -- will check it out..
Had a similar issue with the touch screen dying after an os crash the other night n thought it was dead. Did a hard reset and reflashed and everything worked just fine. Try the hard reset and reflash first before you think about any repair options
@kaalgoosy
Thanks for the reply -- did a hard reset as you suggested, no change -- about to try a reflash -- currently using L26's B1 ROM, have dl'd B4 and will give that a whirl -- only problem seems to be I have to bypass the Welcome/Screen Alignment section (no touchscreen!) and Activesync seems to be lacking/missing/not working -- so can only try the SD method -- just reading up on that now
ROM update made no difference (wasn't holding my breath anyway...)
Looks like a screen replacement, after looking at the potential difficulties separating the digitiser from the LCD, decided a straight LCD replacement is my best option -- have found a place that will supply it (London UK) for £30 + p&p -- anyone know of a better (read cheaper) supplier?
Intending to use Mike Channon's guide to replace it myself...
no few drops of rain wont cause that damage...
most new PDAs and new gadgets in general including cams, portable ps... etc has a elements of water resistant+shock resistant and even an anti-magnetic field absorbtion (or something like) to reduce interference with other devices...
blackfoot said:
My TyTN2 got rain on the screen a few days ago (about 15-20 drops) and since then the touch part of the screen no longer works. The phone itself works perfectly, the screen displays everything as it should, but no touch.
Click to expand...
Click to collapse
there must be another reason cuz first sign of water damage will be blurry display..
blackfoot said:
the screen displays everything as it should, but no touch.
Click to expand...
Click to collapse
get your phone inspected by a professional technician especially if under warranty (dont tell them it was affected by rain drops.. they wont know) it might not be a very fair thing to say but again who said life is fair
blackfoot said:
ROM update made no difference (wasn't holding my breath anyway...)
Looks like a screen replacement, after looking at the potential difficulties separating the digitiser from the LCD, decided a straight LCD replacement is my best option -- have found a place that will supply it (London UK) for £30 + p&p -- anyone know of a better (read cheaper) supplier?
Intending to use Mike Channon's guide to replace it myself...
Click to expand...
Click to collapse
Have you got a web address for the London supplier? I think my screen may be on the way out.
Good luck with the replacement.
@jahrami -- was using the Kaiser's camera to take some photos for my daughter, it started raining while I was taking the last couple. 15-20 drops or so (as I said). Dabbed this off with kitchen roll, put the phone away. Got home a little later, tried to use the phone, no touch -- played around, soft reset etc etc, but nothing.
The rain is the only thing that has happened to it -- the display is perfect, phone itself works perfectly, have hard-reset, reflashed ROM, still no touch control... and while in theory I agree with you that a few drops of rain _shouldn't_ cause this sort of damage, it seems it has. Checked the water damage strip behind the battery, it's white, assume this goes pink/blue or WHY when exposed to real amounts of water.
Sadly, warranty is out (by 1 month) & the local phone shops want £40 to strip it and look... £32 for a screen? I'll do it myself -- if it doesn't fix it, back to the Eten M700...
@ach2 -- tried to put a complete & direct link to the item, message box wouldn't accept it (very long url). This company sells on ebay too, slightly cheaper (27.99 +p&p) and under various other site names, feedback is positive and screens are new. Can't comment on the company personally, unless you wait for a week. Thanks for the good wishes, will probably need them.
http://www.sparepartsformobiles.com search for Kaiser LCD replacement.
OP:
Before you buy anything for 27 quid: Note that there are 2 elements to that screen, as was mentioned (but maybe not quite clear) in post 2. There is the actual screen, which is a liquid crystal screen with thin film transistors with a glass plate on top, but on top of that is a digitizer. The digitizer is literally 2 sheets of slightly conductive plastic put together to assess where the stylus (or your finger) is currently touching it.
The digitizer shouldn't cost you more than about 5-10 quid. The full screen is going to cost you about 30 quid. You definitely don't need a new screen.
I've replaced 2 digitizers and 1 full screen on my HTC magician (I'm very good at smashing it into things) and after I broke it again, I bought a used HTC tilt cause I felt that an upgrade was in order. I ordered the digitizers for the magician and the screens from a generic eBay store in Hong Kong, it arrived the US (Boston) after about 2 weeks, I would expect Old Blighty to be similar.
Greetings from "New" England.
lncdoc
One more suggestion for you: have you considered using a virtual mouse cursor program? Maybe VirtuaMouse One-Hand?
Of course it won't actually "fix" your screen, but at least you'll be able to tap around your PPC until you fix the touch panel itself.
i will agree with such a temporarily fix, use a combination of virtual mouse
and voice commander and hotkeys shortcuts to navigate through your phone
look for second hand screen, there must be some around dude
EGMine said:
One more suggestion for you: have you considered using a virtual mouse cursor program? Maybe VirtuaMouse One-Hand?
Of course it won't actually "fix" your screen, but at least you'll be able to tap around your PPC until you fix the touch panel itself.
Click to expand...
Click to collapse
blackfoot said:
Looks like a screen replacement, after looking at the potential difficulties separating the digitiser from the LCD, decided a straight LCD replacement is my best option
Click to expand...
Click to collapse
@incdoc -- Greetings to you too, cousin -- yes I do realise the screen has a separate digitiser (see quote above from earlier post), and in fact, the same supplier has digitisers for £8 but after reading about the difficulties of separating the digitiser from the LCD thought I would save time, effort and money by replacing the LCD in its entirety. I can always play with the older one afterwards, and if I successfully split them will get a touch screen and keep the thing as a spare, which seems like a good idea, as there are now several more posts regarding the same or similar issues to mine, just within the last few days.
Are you suggesting that separation _isn't_ difficult?
@EGMine -- have to say that I haven't heard of VirtuaMouse One-Hand, will look it up -- thanks for the suggestion.
Jahrami -- thanks for the suggestion, about to check VirtuaMouse and completely forgot about Voice Commander, just changed my ROM to L26's B4, (after fault developed) so haven't set the phone up, yet -- but definitely will set up some voice tags.
Big thank you (for telling me something I should have thought of myself -- age really is a bummer!)
Edit** Dl'd trial of VirtuaMouse, good idea -- hard work! Combination of Voice Tags and scroll wheel much better. Eten M700 back in cupboard. ;-))
Dammit, dammit and dammit!
In the interest of rounding things off -- thought I'd post this to (almost) end my (little) epic.
Bought a replacement screen from the source listed above, £32, web price was lower with free shipping, but phoned the order through to get a quicker delivery. Arrived the next day, exactly as ordered. (Bravo!) No tools included, but I have some anyway.
Used Mike Channons guide to replacement (no mention of the sticky keyboard hinge 'finisher' anywhere BTW), all went as planned. Total time to replace about 1hr 15mins. (Not rushing)
Screen kicked in, onto alignment and yippee! -- touch working again!
Knew I shouldn't have had that celebratory cup of tea! -- put SIM in, followed by SD card, phone no longer recognises the SIM. Bu**er!
Stripped the phone again (impressed myself, took less than 10 minutes), checked to see if the SIM ribbon had popped off -- seemed ok, but popped it and reseated it anyway. Reassembled the phone, popped in the SIM -- Bu**er again.
Stripped the phone again (4 minutes -- not bad eh?), checked the SIM connection to the keypad PCB and 2 of the contacts in the socket look slightly mangled.
At this point now I'm wishing I'd gone for the £70 repair option, it's 20 to 1 in the morning (12:40 am to you), the eyes are a little fuzzy and I (once again) have a TyTNII 'kit' in front of me.
Oh well, there's always tomorrow -- now where did I put my Eten M700?
EDIT** Forgot to add a request, if anyone has a TyTNII in bits and wants to sell the keypad PCB, leave info or PM. Thanks.
EDIT 2** Oh well, seems like I _have_ kiboshed the SIM socket on the keypad PCB -- so hoping someone has one (keypad PCB or TyTNII) lying around will sell for bits?
Hi to all.
My brother has a Diamond that has a problem with the internal speaker.
When answering a call, he doesnt listen to the caller.
The only way to sisten is to push the hands free swich, and then ramdomly, the external speaker is activating (the hads free), but... sometimes, the normal speaker start working like it has to be in a normal call.
I could think about a malfunction, but then, why is the normal speaker working sometimes, when he push the hands free button in the dialer screen?
I made a hard reset and nothing changed. So I changed the rom, but with no results.
I will apreciate any help
i had this last week 2 days in a row at the same point of the day.
in my case it was a WM bug that when i remove my headset in standby it sometimes keeps thinking that its still in... maybe you got this same thing?
..not in my case
Same problem here for motnhs
Hi eddyther,
I have the same problem for months now, I really tried to fix it changing roms and radios but no success at all, asked it several times in the diamond forums but nobody seems to be able to give an answer. Each time when receiving a call i can only hear the other person when pushing on the speaker (hands free) mode button. Even when I call someone I do not hear the phone sound of ringing, the phone only vibrates when connecting a call and then i have to push on the speaker mode to be able to hear the other person, very unnhandy and of course very very uncomfortable as everyone hears you. I have to say that it worked only time and it was with Cloudyfa_6.5.02 beta rom, but only once beacsue after a reinsallation it stopped working again. I´m sdesperate because everything on the diamond works perfectly except for this huge problem. I just hope that if you hear something you let me know through this thread, and will do it also, so we are at least 2/ or 3.
In a spanish forum, a lot of people described the same problem and they fixed it with the radio 1.08.25.20
My brother will try it today. I will let you know about the results.
In the meantime if you want to try, here is the link:
http://www.megaupload.com/?d=R51L83FB
It doesn't work !
Nothing, oh god what can be wrong looking everywhere for a solution, theres must be something out there .... we´ll keep in tocuh ok
ok, so let's continue searching...
Eddyther, got a reply on a question I had asked on this issue and they say it can be because of having installed ones an incompatible rom, they advice to go back and splash the original rom once again, I will have to search and download the original spl and rom of vodafone , will let you know tomorrow if anything changed ok, perhaps we can get a reslt out of this or anywhere soon, because iñ really desperate.
I will try changing the mic. I found it for about 4 euros, and I have de service manual, for dissasembling.
I will let you know about the results.
About the rom , I changed it twice. I don't think the problem is there
ok let me know if it works ok, in that case please let me know where you got the mic and the manual so i can give it a try myself too !
thanks mate !
Guys, any luck? I'm having the same problem, as you can see:
http://forum.xda-developers.com/showthread.php?t=496058
Yesssss!!!
Yesterday I got the speaker, dismanteled the Diamond, changed the speaker, rebuilded the Diamond....and no image on the screen!!!
Opened the Diamond again, pressed the 2 connectors that are connecting the 2 main boards...., close it again...
And the speaker (and also the screen) work like a charm.
In total, 3 hours (i went very carefully), 7 euros (around 9 $), and a lot of patience !!!
So this is what I did (no pictures, sorry..but follow the service manual, that has pictures!!!))
1) got the speaker here (spanish site, but look for yours):
http://www.ssmoviles.com/altavoz-delantero-para-htc-diamond.html
It is "almost" the same speaker (but instead of 2 contacts for + and - he has 2 with a "V" form, that look like 4 contacts: anyway it feets perfectly)
2) Got the service manual, that has a "step by step" to desmantle the Diamond (with pictures) here:
http://www.mediafire.com/?jnh4f2ndyzz
(this is an alternative site, I don't remember were I find mine. If it is not ok, let me know and I will look for it)
3) normal small "star" screwdriver, plastic knife (like the ones used in the birthdays), for making pression on the main board, and small tongs
4) Followed the step by step dissassembling procedure of the manual (point 2.2)
5) Avoided the antenna cover dissassembling (no need for our purposes)
6) Arrived until page 25, disconecting the GPS coaxial cable, skiping the rest of the procedure.
7) continuig from page 26 (2nd step:"loose the power button cable...") until the 3d step (loose the volume button cable), and stoping there.
Now you can take a part the upper side, the one were the photo camera is. No need to take it out totally, only until you see (under it) the speaker, that is soft glue, and can easily be pulled out and replaced by the new one (no conections needed:it has only to be placed the same way, with the conectors facing the contacts), and assemblig everything back.
The only 2 special points to follow are:
a) being dissassemblig, and taking parts and screws out, put them in order on a paper and write their place on the board in order to avoid mistakes in the assemblig)
b) when you assemble the two parts of the board, that have 2 male and 2 female conectors, take care to gently but firmly press one board to the other in order to connect both of them (the first time I didn't press enought and the screen didn't work: I had to dissassemble the Diamond again).
At the beggining, it seems complicated, but beleave me, be calm, take your time, disconnect every connector with love, and it will be OK
c) last thing: don't look for the picture of the speaker in the service manual: it doesn't appear, but it is under the photo camera, belive me.
Good luck !!!!
Thanks, eddyther. I conclude, that is a hardware-problem since it works for you.
I think I will get my retailer to fix it instead trying to fix it myself.
You are right. I also thaught it was a soft/rom problem, but it is a harware one.
If you have guarranty, send it to repair.
It is not my case, so I decided to make a try...
brought back to SAT
Hi Eddyther, I changed mine back to original Vodafone Rom and I have send my Diamond back, hopefully they will repair it and will not see that I flashed many tims to other roms. Anyway if they won´t repair, i will give your method a try for sure !
Thanks
Good luck !!
Brinkmen said:
Hi Eddyther, I changed mine back to original Vodafone Rom and I have send my Diamond back, hopefully they will repair it and will not see that I flashed many tims to other roms. Anyway if they won´t repair, i will give your method a try for sure !
Thanks
Click to expand...
Click to collapse
if you flashed the original spl back you'll be fine
A few of the keys on my AT&T Tilt had broken off, I tried to superglue them back on to no avail. I think I am going to buy another replacement keyboard with the rubber back-thing off eBay and I was wondering if you guys could help me with some instructions on how to replace it.
Is there an easier way to just replace the keyboard rather than taking out the entire back, screen, etc.?
Any links are appreciated as well!
Thank you for any help,
Matt
Search & you will be rewarded:
Here's a link to get you started
http://forum.xda-developers.com/showthread.php?t=458991
Also have a good thread on Kaiser dismantling with photos, have a search for it, loads of threads on this as busted screens, dodgy ribbons & keypad/keyboard replacements are common on the hard working Kaisers.
Hello Everyone,
I have been unable to find this information anywhere so I thought if anyone knows this would be a good spot for it. So a quick back story, my turbo took a dip in a hot tub for about 5 minutes. I put it in rice as quick as I could (about an hour) long story short it was completely dead unresponsive. I ended up doing a bunch of research and buying an ultrasonic cleaner, taking it apart and cleaning it soaking in 99% isopropyl. I did that several times and each time more functionality returned. At this point everything works perfectly other than wifi and bluetooth (presumably on the same chip). They are both permanently grayed out and cannot be turned on. I would like to know where physically the problem is before attempting anything further.
So can anyone point out the wifi, bluetooth and antenna for each on these pictures? I tried to post in pictures but it seems I cannot because I am a new user. I think you can copy and paste these into browser though or maybe someone else can post one in for reference. The first image is the back of the screen as well as the little cover that goes over the battery. The second is the motherboard.
granttrainingcenter.com/images/phone2.jpg
granttrainingcenter.com/images/phone1.jpg
Oh and while Im at it does anyone think there could be a software issue resulting from water damage like would I need to reflash some drivers or something?
All help is greatly appreciated!
Im going to try contacting motorola and ill update post if I have any luck
You should try flashing the software using rsd and doing a factory reset! Doubt Motorola will be of any help cuz u void the warranty when u take open ur phone and I don't think water damage comes under warranty!
Are you sure there is reason to believe this could be software related? I just finished rooting and getting everything set up, itd be a shame to start over.
Motorola was no help of course said its top secret. Is there no one out there with the electrical engineering or phone repair background to tell where the chip is from those pictures?
Nobody will know from those pictures - all of the IC's are hidden under the metal shields. Your best bet is to check out the FCC filing pictures of the phone, there should be some with the shields removed. If you can read any of the #'s start googling them.
Or find someone else who has taken high-res pictures with the shields removed, chances are they are out there.