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Hi all,
Just spent a VERY frustrating day - read all i could find and learned much more than I wanted to know about PCs (I use a MAc).
Upgraded to wm5 using Build 14343. Now I cannot load anything into the phone using Activesync OR Missing Sync. Activesync won't recognise the phone at all, and I tried every suggestion on the boards - firewall ports, tcp/ip, reinstalling 4.5 then back to 4.2.
It's interesting that Missing Sync (Mac) will recognise and sync but won't allow me to install - .cabs just vanish into the ether.
Is WM5 actually worth it all? It seems like I've lost a lot of useful capability (buttons, camera, etc) for no great reason.
Any solves greatly appreciated. Now I'm going to bed.
Paul D
Baniaczek's WM5 ROM is great for me. It has tons of things way better than the original Wm2003. Connects to ActiveSync without a problem. Try to put that one on the device.
http://wiki.xda-developers.com/index.php?pagename=HTC_Blueangel_WM5_Home
Better File Same problem
I've upgraded the ROM.
Still no activesync. Ran the troubleshooter.
Said there's an issue with RNDIS not giving an IP address.
I've checked the LAN connection in Network settings but it won't repair.
I'm not even sure that Activesync created the link as there doesn't seem to be the "Connect using WM device" that it says should be there.
What now?
*&^%$* WinDoze. Roll on iPhone OSX.
Ahh. This is clearly an issue with the PC. If you were able to upgrade the rom - that prooves that your cable and your BA is okay. There must be some Antivirus, or Firewall problem. If you're using BitDefender Antivirus, for example, this is a known issue. You need to update it. Other antiviruses/firewalls may have similar issues.
Try to move to another PC, or reinstall your Windows PC. This problem is not related to your BA.
Another idea:
Unplug device, then
Start > Settings > Connections > USB to PC:
Disable the Advanced network functionality > ok
Plug it back
This will make your PDA connect to the PC via a Serial link (Like Wm2003 used to), rather than a network link (Like WM5 uses to).
It's still a PC problem though.
reflash again your pda.
today i had the same problem after one clean intall.
upgraded again with the same rom (the one you can see in my signature) and now, i am able to use active synch.
Ok Some Progress
I disabled the "advanced network functionality".
Active Sync no luck - it isn't correctly installing the hardware in Virtual PC on the Mac. I don't know why.
However, Missing Sync now actually begins to load activesync on the PPC, and then gives this message:
"Cannot start communications with the desktop computer. The communications port is not available. Another program may be using the port, or it may not be valid.
Quit any programs that may be using the port and reconnect. If the problem persists, restart your device using hte instructions provided by the manufacturer."
I remember reading somewhere that Baniaczek had assigned certain ports to certain things. How do I find out which it wants and change it?
thanks guys, we may lick this yet.
Paul D
Same message in VPC
Hooray,
I now get the same message in Virtual PC, after disabling "Virtual switch networking" and restarting the PC.
This means that the issue is now the port on the PPC.
PaulD
That's great..
I don't think so...
In baniaczek's rom, COM6 is assigned to shared GPS, but that can be easily changed from the settings, by setting it to none.
Go with your BA to a real PC that has only WinXP and ActiveSync installed, and nothing else (especially no Antiviruses). And no virtual PC's, as they depend on the host os! It's normal, because if your host OS can't connect, the virtual OS inside will have the same door closed.
I had the same problem before, and I definitely state that this is a PC problem, not a device problem. Same hardware connected to a different PC, will work, you'll see...
Reflashing the rom may help, as it will be detected as a new harware, that your system will let in. But you say you already did that...
Won't actually solve the problem
If I had a PC, that would be the easy solve. I don't, and really need the &$# thing to work on the machine I have.
For the moment I went back to the original Mamaich 14343. I can get .cabs into the phone via the card reader (the original problem on the Mac is that Missing Sync 3.0.2 has installing issues).
that doesn't allow me to load .exe, for which I need activesync, on my Mac, which runs VPC 7.0.2.
I really need to find out why VPC isn't working with TCP/IP.
Baniaczek's ROM is the best apparently, but has a com issue. It is also much easier to installl than any others I've found. I tried Xplode's ROM kitchen but the exe file wont run.
Paul D
hey, reinstall again the rom!
OK OK
Ok Sandstorm, I'll try it when I get the chance. At the moment the phone works but this ROMisn't as good as Baniaczek's.
Thankx for the tips
PauL D
Device won't install
Ok Internet works. TCP/IP works.
Issue now is that the device won't install properly - keeps giving a #10 error (device won't start).
So I can't reflash the ROM or anything until I get XP recognising the connection.
Paul D
turn on the upgrade program, "kill" the active synch running processes in your xp taskmanager, set the device in "bootloader" mode, place it in the crade and run the upgrade.
When i do my upgrades, i never do them with active synch enabled.
upgraded ROM again
Upgraded again - still no change
I flashed again to Baniaczek's ROM. Still will not install correctly in VPC. XP says I have a Generic Blue Angel connected via USB, but will NOT install the WM5 device.
Is this a COM port issue? Can I change that (details please)? For some reason, VPC simply won't recognise the WM5.
I have turned off "Advanced network connections" on the XDA. Nothing. Turned it back on.
I have it set to: server-assigned Ip address.
I have tried to change the IP settings manually, but never had a response. I might fiddle with that again.
AAAAAARRRGH!
thanks all,
Paul D
Ok, I'm a new HTC Trinity owner (its the Orange SPV M700 variant to be exact), i've had an SPV M500 for many years now and decided it was time for an upgrade.
I would love to get WM6 on there and there is an enormous amount of support all over the place for just that purpose but i've run into a problem at the first hurdle.
I found the WM6 Upgrade guide on trinityguides.info and as the first thing on the list was Hard-SPL, and that Hard-SPL would stop me from bricking my nice shiney new trinity i thought that was a pretty good thing to try out.
I plug the USB in, active sync sees it, i run the 'ROMUpdateUtility.exe' file and check the boxes, get to the screen where it connects with the phone, click next, the phone pops up 'EnterBootLoader is trying to run, allow?' i hit yes and it goes to the bootloader..
Trouble is, when it goes out of WM5 and into the bootloader it disconnects from activesync and so the ROM update utility just fails, says its lost connection with the device..
Am i missing something here?
Turns out i fixed it, aren't i just the little genious..
For anyone else who has this issue and stumbles over this thread:
Go to Settings > Connections > USB to PC and uncheck 'Enable advanced network functionality'
Hi, i have recently installed ms active sync 4.5. However my tytn ii will not establish a connection with my pc. It charges just fine but does not connect. I have searched all over but did not find a solution to my problem. i was wondering if it mightbe the cable i got with my device when i purchased it. it is a usb to "mini usb" like the motorolas and nokia 6300 use. Could this be my problem?
I doubt it's because of the cable (though could be). Try unchecking start>settings>connections>usb to pc.
I have the same problem, and have tried connecting with and without advanced network functionality.
activesync does not respond at all, even when trying to connect from activesync on my pc.
I have the same problem, charging o.k., but USB connecting not work
Before I had same problem. The reason was I have installed some 3rd party program what somehow blocked the sync.
I have un-installed this program but it couldn't help because the registry setting was modified by this software. So finally I ended up with a hard reset and reinstall everything. After that the sync just work fine again.
Sigh, i thought it might come to that.
hard reset 2x, no effect
flah rom from SD card, Duty V1 Daimond....no effect
flah rom from SD card, L26 V6 Daimond.... I have the same problem, charging ok, USB data connecting not work...
Well, hard reset complete to no effect. So frustrating!!!! I have been troubleshooting for ages and have nothing to show for it. Surely someone on this forum has solved this problen before.
Hi
I had the same problem following a rebuild of my laptop.
Problem traced to my firewall which had blocked the connection.
Once rule changed to allow no further problems.
Hi colinm, what did you do exactly? It may help me out of this situation.
Doesn't anyone know anything about this?
Yeah i had it get the latest update for active sync from windows its a latest driver pack goto teh windows home and look on there it sorted my one out
what version is it? i have 4.5 right now.
If you could provide a direct link that would be great.
I was trying in 2 different PC ( Vista, Win XP), but the same problem, cable is ok....
I would really like to know what the more experienced members think about this but no-one really seems to want to reply. also i would like to know is the usb data cable plug identical to the htc original handsfree plug which is an exact fit. as i mentioned before my data cable is more like a mini usb, like the motorolas use. it fits (not perfectly like the handsfree), charges but there is no recognition between the device and the pc (xpSP2 running activesync 4.5 which came with the device).
Please help, i may seem to be a noob but i have tried available advice and troubleshooting has become repetitive.
My Mobile Device Center from my Tilt to Windows Vista stopped working a few weeks ago. Tried everything to no avail.
there was one thing that i couldn't do while troubleshooting.
"Do the following:
Disconnect the device.
Open Network Connections in Control Panel on the PC.
Note If your Control Panel is set to Category View, open Network and Internet Connections, and then open Network Connections
Right-click the local area connection created by ActiveSync, and click Properties. In the Connect using box, Windows Mobile-based device is displayed.
In This connection uses the following items, select every check box (to select all protocols).
Reconnect the device."
i cannot see the network icon active sync has created. which leads me to believe that this might be the problem. does anyone know how to fix this?
will updating to SP3 do anything, gonna try will let you know.
link with answer:
http://forum.xda-developers.com/showthread.php?t=362679
thanks champ worked a treat. eventually.
HI
My kaiser wont ring while charging, is it something to do with radio? or can it be fixed?
Thanks
Activesync Settings
Look at the settings for Activesync on your PC. When first connecting your device Activesync asks you several questions, one of which is whether or not to allow wireless connections while the device is connected. This night be the problem. When trying
As I have a Dutch version of both the TyTN II and of Active Sync the exact location of the menu is a guess but, try opening up active sync and go to the File menu. Under that one should be a line saying something like Connection Settings or Connection Properties
Good Luck
/Edit
Strike that. That did not change a single thing over on this side. Besides, it is unclear whether you mean the phone making noise or making a GPRS connection
Dear all, i've read lot about missing activesync connection...no solution found until now...
charging trough USB ok...but no activesync... TyTn II, AS 4.5 WinXP, ROM Laurentis (newest), sync was working perfectly for weeks...and now not more (miracules...).
Hard reset done, AS reinstalled. tested with differend cable and pc. My old Kaiser (model before II) connecting without any problems. repllog.exe exercises done, all combination advanced network, usb etc done....what other? can be mini USB hardware problem?....so far all possibly woodoos....
as ROM is not more HTC original, no warranty...
any advice will be very, very, very appreciated...
best regards
Toms
How is Activesync via Bluetooth? When you tried Activesyncing with another PC using another cable, was 'use advanced network functionality' switched off at the time? Some PCs just cant handle an AS connection with it on. You'll need to think about what changes you've made since it was working fine.
No need to worry about the ROM, there are steps in the wiki about how to restore your device back to factory original state SHOULD you need to send it in - read that. I've never flashed a custom ROM and even I've read it. It should be one of those things you read before doing any flashing.
Hi Flying Kiwi
thanks for your reply...my both PC and Laptop are not euiped with BT, so far i didn't tested. I've tested on both in combination with differend cables incl. switched on/off "advanced network functionality", hard reset, new AS installation.... On the same computers i can still connect without any problems my "old" Hermes (TyTn first generation). so far i'm suspecting that something is wrong in the PPC side, only the question what? working perfectly and just stopping to do this...without any new software installatione etc....
Flashing ROM's was no problem as long activesync was working correctly. Now unique way to flash back to HTC ROM will be option from SD card...but how to do this? i did found nothing about this...
I suspect something with RNDIS, but not clear idea yet...so far still no solution...so far pity that i need the PPC for my work with full functionality...
Similar question was posted on AT&T forum and the solution was as follows http://forums.wireless.att.com/cng/board/message?board.id=cingular&thread.id=104069
Woow...good hint!
Hi HBaer...thanks you finally some progress for me in this story...
it's working but instead to show "ubs" on the boot screen show "serial" (...and this is this what is disturbing the AS connection...as suspect not AS/PC but something wrong with PPC) how to change it???
best regards
TomSch
How are you connecting to your USB? If you are connecting through a hub, you will need to connect directly to a USB port not through the hub.
directly, no hub...the same connection was working perfectly and still is working perfectly with my old Hermes...
Refer to XDA Developers wiki and stuck at bootloader screen section http://wiki.xda-developers.com/index.php?pagename=Kaiser_Stuck_at_bootloader
HBEAR, again top hint! original HTC ROM re-flashed ....but still no connection trough USB...trying re-boot on the screen "serial" and no change to "usb" after attachment to the USB cable...more and more suspect hardware issue, some method to check it?
best regards
Try sync with a different computer
done...with 3 laptops and 1 desktop PC....and check lot of very interesting inputs in forum on xda-developers, great source of information! btw i've placed my questions on the htc pages too....no any answer :-(...
I believe a "Force USB" HardSPL may fix your problem. There is a HardSPL sticky in the ROM Developement forum, go read up on it.
look here: http://forum.xda-developers.com/showthread.php?t=438232
maybe the soloution for your problem too??
check your registry-keys !!!!