ActiveSync disconnects - P3600 Software Upgrading

Ok, I'm a new HTC Trinity owner (its the Orange SPV M700 variant to be exact), i've had an SPV M500 for many years now and decided it was time for an upgrade.
I would love to get WM6 on there and there is an enormous amount of support all over the place for just that purpose but i've run into a problem at the first hurdle.
I found the WM6 Upgrade guide on trinityguides.info and as the first thing on the list was Hard-SPL, and that Hard-SPL would stop me from bricking my nice shiney new trinity i thought that was a pretty good thing to try out.
I plug the USB in, active sync sees it, i run the 'ROMUpdateUtility.exe' file and check the boxes, get to the screen where it connects with the phone, click next, the phone pops up 'EnterBootLoader is trying to run, allow?' i hit yes and it goes to the bootloader..
Trouble is, when it goes out of WM5 and into the bootloader it disconnects from activesync and so the ROM update utility just fails, says its lost connection with the device..
Am i missing something here?

Turns out i fixed it, aren't i just the little genious..
For anyone else who has this issue and stumbles over this thread:
Go to Settings > Connections > USB to PC and uncheck 'Enable advanced network functionality'

Related

I can't connect to active sync

Hey everyone, i just was getting ready to update to the new core rom (from xplore 1.1) and i plugged in my Tmobile mda into my pc that is running xp, and it is not connecting. When i plug it in it like doesnt even try to find it. And when it does try to find it, it just says it can't establish connection with your item.
I was using xplore and this is the first time i had this problem ever. Ive flashed 4 or 5 times and this has never happened, and thats why im posting it in the wm6 forum.
Does anyone have any ideas? HAs this happened to anyone else?
Now i am back on the newest tmobile update, and it is still doing it. Also i installed the newest version of active sync. Still no go. Also i used shell tools to put xplore on my phone, could that have left out some active sync's files? (probably not, last time i put nottosmarts rom on here everything worked perfect.
ipl 2.26
spl 2.26
gsm 02.25.11
os 2.26.10.2
love you
umm....no one?
can't someone at least flame me or something? im still stuck
jawnsixteen said:
umm....no one?
can't someone at least flame me or something? im still stuck
Click to expand...
Click to collapse
I can flame you , lol
If you can't connect, how did you flashed the latest TMobile ? I am not making fun, I really want to help.
i threw it in bootloader mode. It said usb in the bottom right hand corner. It's just that activve sync is not connecting with it. i wouldnt even care, but i think you need an active connection to active sync when you flash with shell tools, which is what i do.
update: i just succesfully sync'd to my laptop running windows vista.
anichillus, do you know if shell tools will work with the new way to flash with vista?
thank you so much for reponding, i really appreciate it...a lot lol
the only reason im doing this is to get to your rom!
jawnsixteen said:
i threw it in bootloader mode. It said usb in the bottom right hand corner. It's just that activve sync is not connecting with it. i wouldnt even care, but i think you need an active connection to active sync when you flash with shell tools, which is what i do.
update: i just succesfully sync'd to my laptop running windows vista.
anichillus, do you know if shell tools will work with the new way to flash with vista?
thank you so much for reponding, i really appreciate it...a lot lol
the only reason im doing this is to get to your rom!
Click to expand...
Click to collapse
I really really don't know that sorry ... I am using WinXP and not shelltool.
Also, why are you using Shell Tool ? Dont't you have G3 ?
Unlock it and easy as pie. I remember papamopps saying that it is possible to flash in vista ...but i don't remember anything about shell tool ...
BTW, you have ZoneAlarm ..or similar installed to the PC where you say that it doesn't connect ? Try and disable firewall ... antivirus ..stuff like that.
well i just don't want to void my warranty, but ill definitly try turning off all the firewalls tommorow when i get a chance, i think im just going to give it a go with shell tools right now and hope for the best
Thank you so much and if you ever need anything i would love to help you in return.
you're the best!
i have the same problem..active sync doesn´t find my wizard..but it´s charging normally, but active sync doesn´t recognize it or i don´t know..what should i do?? i didn´t do any change on my pc..and before it works good..
If you're using Microsoft's OneCare then you may have to enable the Allow ActiveSync to get it to work.
Start OneCare then click the "Change OneCare settings" link on the left
Click the Firewall tab
Click the Firewall connection tool button
Place a check in the ActiveSync/Windows Mobile Device Center" checkbox
Click Okay back to the main page
Hope this helps, but like Anichillus said, it could be any other firewall application blocking it...
yes! all i had to do was turn of norton for a bit and it instantly recognized my device. I was just so confused because this has never happened before and thats why i haven't thought of such an easy explanation. Thank you both for giving me your clear thoughts! lol
Another resolution idea
I had the same issue - I would plug the device in through USB into Vista Ultimate with no results other than the bing bong noise it makes on connection. Checking the device list showed the network pieces being added, but not the actual Wizard itself in the Mobile Devices section. I could not sync, it would not pair, etc, etc.
Resolution (on the Wizard):
1) Settings->Connections->USB to PC
2) Turn off "Enable advanced network functionality"
This of course will not be the resolution for everyone, but in case someone else sees this behavior, here is a list of the symptoms I saw:
1) Plugging Wizard in via USB causes Bing Bong noise
2) wmdc shows no connection
3) device manager shows no Mobile Devices section when connected
4) device manager network adapters may show mobile device services when plugged in
5) If connected in bootloader mode the device manager will show the mobile device
6) You can set up a bluetooth connection (if available on the PC) and sync properly with it
Cheers,
Shoogi
Shoogi, what an awesome first post! Worked perfect for me! Keep it up, great post and lots of help!
i have a problem that when I plug my device active sync connect it and charging starts but after a minute or so active sync disconnected and charging also stoped.
I have installed everything official > rom,radio,ipl/spl etc.
One Care made activesync almost unusable for me. I also had to reflash from THT's rom because I couldn't connect at all unless I hard reset. Makes no sense cause my husband can sync and he had the identical same rom.

There seems to be no good answer for this....

Ok, I posted a thread on the main wizard forum and I'm trying again here since this is a little more on topic in this forum.
Here goes with all the technical specifics I can add in.
I recently got an HTC 8125 (I've had one before and never had this problem)
I immediately CID and SIM unlocked the phone using lokiwiz's unlocking program.
I inserted my tmobile sim into the cingular 8125 and all was great.
I upgraded the ROM to the TNT 19199 batch of WM6.1 Everything is still great.
The phone worked awesome, the next day I downloaded the T-Mobile UK radio version 2.19.11.
I flashed it to the phone and everything seemed fine, the program finished and the phone restarted.
Upon restart I was greeted with a no service message and the phone behaves as though it is shutoff. No big deal, right? WRONG...
I went to the tmobile and cingular site and got the default roms from each just in case.
I then connected the phone to the usb and activesync would not recognize the phone, or do anything for that matter.
I used an external USB bluetooth dongle to try and connect the phone to the PC to flash the default rom and fix the radio problem, this wouldn't work either.
I then put the phone into bootloader mode, this works ok, I see the USB in the corner and figure I'm saved. Nope.
I ALWAYS get an Error Connecting from the rom software. Even though my PC recognizes the phone, active sync does not. I re-installed Activesync and rebooted my computer numerous times. To no avail.
The ONLY rom software I which has worked is the TNT 19199 but it doesn't fix the lack of radio.
Here are some other points of interest. On phone bootup I get this:
IPL 1.08
SPL 1.08
<----Notice, NOTHING in the GSM spot.
OS 1.11.1.0.1 (or whatever the numbers are for that particular rom)
The USB will recognize the phone ONLY in bootloader mode, otherwise when the phone is on the Today screen I get no recognition.
The TNT rom has worked twice when I tried it, (by worked I mean it allowed me to re-flash the same rom) Of course the TNT rom doesn't work all the time, it has given me several connection errors.
No other rom has worked as of yet, all others give me a connection error.
The battery meter will not display, nor will it tell me what type of battery or how much charge is left.
The phone will sometimes go to amber light when plugged into the wall charger but NEVER with the usb to PC cable.
I can still navigate around the windows mobile 6.1 interface though it moves incredibly SLOW. i.e. I pushed the comm manager button to make sure the phone didn't simply get shutoff and I waited about a minute and a half or longer for it to bring up the comm manager.
I need some severely good advice and some new tricks to try, I'm running out of ideas, I saw several threads under the HTC TyTn threads about similar problems and something about the IPL/SPL being important but I'm not sure what they're talking about. I have searched this forum and I have found people talking about similar problems, all the responses point to, "If you can get to the bootloader you're fine." This is incorrect.
So seriously, help me out here.
HOW DO I FIX MY STINKIN' PHONE.
I would suggest rolling back to your working configuraton by reflashing using a memory card instead of the USB.
fixed.
Actually I finally figured it out.
It seemed the reason that those roms worked sometimes but not others was this: To get the phone to recognize you had to do things in a VERY specific sequence.
You had to let the phone boot all the way into WM6 and then plug in the usb cable. Then put it into bootloader with the camera / soft reset button method. Then you waited for the nice USB connect sound, and began the ROM flash RUU program. (In this case it was the T-Mobile default rom).
Once that was done the phone acts as normal and everything is good.
Doing anything out of order or putting the phone into bootloader without it having first booted all the way to the OS would give you the connect error.
Please clarify if you're running WM6 with IPL/SPL 1.xx? I believe that's not possible to get good results that way.
IPL 1.08
SPL 1.08
<----Notice, NOTHING in the GSM spot.
OS 1.11.1.0.1 (or whatever the numbers are for that particular rom)
TNT 19199 batch of WM6.1
Wm6.1 on ipl/spl 1.xx,strange ,how do you explain this,how did you manage to get wm6 installed with ipl/spl 1.xx,cuz it only works on ipl/spl 2.xx and higher. Are you sure its TNT 19199 series wm6.1 Rom ?

First Attempt; minor question..

Hey everyone I have just CID-Unlocked my phone with HardSPL 3.56.
I am about to flash Laurentius26 KDV10 but I don't know what mode my phone has to be in when I run KaiserCustomRUU.exe.
I know my phone must be connected, should the sync icon be green?
Should the Allow USB Connections box be ticked in the ActiveSync Options?
Should I be in bootloader?
Should I just be in the normal windows 6.1 today screen when I run KaiserCustomRUU.exe (The screen says the sim card is missing etc etc with a numpad)?
aaaand finally last one, should I hard-reset the phone before running KaiserCustomRUU.exe?
thanks a lot
Ok. Here's your freebie. But Check out the Top links in my Signature, Very Useful.
ActiveSync Must Be Green.
HardSPL MUST be installed.
Yes you want USB connections.
Bootloader, Doesn't matter.
Normal Today Screen, That's how I do it, but you CAN be in bootloader, but Most people start on the Normal Today Screen.
Is your SIM in?
Lastly, No, Don't Hard Reset until AFTER you Flash and are at the "tap here to set up your device" screen

TyTn II no activesync connection

Dear all, i've read lot about missing activesync connection...no solution found until now...
charging trough USB ok...but no activesync... TyTn II, AS 4.5 WinXP, ROM Laurentis (newest), sync was working perfectly for weeks...and now not more (miracules...).
Hard reset done, AS reinstalled. tested with differend cable and pc. My old Kaiser (model before II) connecting without any problems. repllog.exe exercises done, all combination advanced network, usb etc done....what other? can be mini USB hardware problem?....so far all possibly woodoos....
as ROM is not more HTC original, no warranty...
any advice will be very, very, very appreciated...
best regards
Toms
How is Activesync via Bluetooth? When you tried Activesyncing with another PC using another cable, was 'use advanced network functionality' switched off at the time? Some PCs just cant handle an AS connection with it on. You'll need to think about what changes you've made since it was working fine.
No need to worry about the ROM, there are steps in the wiki about how to restore your device back to factory original state SHOULD you need to send it in - read that. I've never flashed a custom ROM and even I've read it. It should be one of those things you read before doing any flashing.
Hi Flying Kiwi
thanks for your reply...my both PC and Laptop are not euiped with BT, so far i didn't tested. I've tested on both in combination with differend cables incl. switched on/off "advanced network functionality", hard reset, new AS installation.... On the same computers i can still connect without any problems my "old" Hermes (TyTn first generation). so far i'm suspecting that something is wrong in the PPC side, only the question what? working perfectly and just stopping to do this...without any new software installatione etc....
Flashing ROM's was no problem as long activesync was working correctly. Now unique way to flash back to HTC ROM will be option from SD card...but how to do this? i did found nothing about this...
I suspect something with RNDIS, but not clear idea yet...so far still no solution...so far pity that i need the PPC for my work with full functionality...
Similar question was posted on AT&T forum and the solution was as follows http://forums.wireless.att.com/cng/board/message?board.id=cingular&thread.id=104069
Woow...good hint!
Hi HBaer...thanks you finally some progress for me in this story...
it's working but instead to show "ubs" on the boot screen show "serial" (...and this is this what is disturbing the AS connection...as suspect not AS/PC but something wrong with PPC) how to change it???
best regards
TomSch
How are you connecting to your USB? If you are connecting through a hub, you will need to connect directly to a USB port not through the hub.
directly, no hub...the same connection was working perfectly and still is working perfectly with my old Hermes...
Refer to XDA Developers wiki and stuck at bootloader screen section http://wiki.xda-developers.com/index.php?pagename=Kaiser_Stuck_at_bootloader
HBEAR, again top hint! original HTC ROM re-flashed ....but still no connection trough USB...trying re-boot on the screen "serial" and no change to "usb" after attachment to the USB cable...more and more suspect hardware issue, some method to check it?
best regards
Try sync with a different computer
done...with 3 laptops and 1 desktop PC....and check lot of very interesting inputs in forum on xda-developers, great source of information! btw i've placed my questions on the htc pages too....no any answer :-(...
I believe a "Force USB" HardSPL may fix your problem. There is a HardSPL sticky in the ROM Developement forum, go read up on it.
look here: http://forum.xda-developers.com/showthread.php?t=438232
maybe the soloution for your problem too??
check your registry-keys !!!!

A quick question about Connection settings in ROM's - are they regional?

Hi there,
Sorry if this a retarded question, I can't find anyone else that's asked.
Basically my unbranded Touch Pro 2 has in the data connection settings the default selections of UK and then TMobile.
What i need to know is, on these cooked ROMs will that setting still be there? If not where do i get the settings to reenable my data.
I'm going to do the HardSPL and flash thing tonight for first time. I'm a little aprehensiveso just wanna make sure I don't install some flashy ROM but lose my 3G browsing.
Thanks to whoever can set my mind at rest.
I have an unbranded tp2 on tmobile uk from expansys, connection settings with custom roms bring up tmobile uk. It did when i was flashing Kaiser roms.
Having trouble at the mo with mms on the current rom I've flashed but gonna do a bit of searching tonight to sort that.
(need to update my sig from kaiser to tp2)
cool, good to know someone else with sam setup. mine is from mobilephonesdirect.
I don't send a lot of mms, but what is the known issue?
Also were there any complications for you or a smooth install and Hardspl flash?
cheers
I think maybe we should take this to pm to keep the forum uncluttered? check your inbox.
@dazkeirle
My unbranded TP2's on T-Mobile and from MobilePhonesDirect too!
OK I was all up for flashing last night (HardSPL) but lost my bottle when i came to something which was not mentioned.
When i first started tot run the program, with my phone in an activsync connection everything was normal.
Then when i click Automatic flash, then ok on the next screen (before the screen with the picture of the TP2 on it) my TP2 goes into a kind of dead mode, black screen no lights.
Now i think this is normal from what I've read, but the weird thing is my computer indicates here that the USB is dropped and activsync disconnects, however some other drivers are then installed and the phone is sort of still connected (although that isnt indicated anywhere).
I was nervous as activsync was not there so hit cancel, did a soft reset on phone and all was still normal (preflashed state).
Please can somebody confirm that activsync only is there at the start and that the activsync will disconnect after you hit ok, it's not explicitly defined in the tutorial and I'm nervous of bricking handset.
Thanks
Click to expand...
Click to collapse
moved to newbie thread as bound to get better response there.

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