I just got my NAM Touch Diamond today, and i've been using it all day. A little while ago, i went out for a short time, and when i got back home, i was flipping though my recent call list, and then i tried to go check exactly how much battery power was left.
The phone froze. Havent loaded any programs on it, except for skype, and the FM radio fix.
Well, i soft reset it the phone, and when it booted, i got the "touch diamond" black screen, but then i started getting all these weird multi colored lines on the screen. I could hear the little boot up sound, but all that was on the screen was the multi colored lines.
I soft rest the phone again, and it booted just fine.
Why did this happen? Is there something wrong with the phone? i can call and exchange it if there is.
Its got the factory 1.93 rom on it, i havent messed with anything yet.
Please advise, thanks!
Also, to be clear, its not that red blue green hard spl screen. it was thin vertical lines.
and it only did it that one time.
Any help is appreciated
some problum with cold boot maybe!! u shouldnt worry cuz it didnt happen again!!!
I've got the same problem. ROM Shaks.P v4.10 2.03.405.3 WWE; rdio 1.09.25.23
Related
I've been using my HTC Diamond for about 2 weeks now.
Bought it from www.plemix.com and it came unlocked , and I had no trouble at all using it and installing the HardSPL's / updating ROM (Dutty's Diamond v1.6) .
Today I ran the TomTom Navigator 7, and after a while it started to make continuous sound - the default sound when a button is pressed or touchscreen is tapped- , so I did soft reset a few times, didn't solve it, touchscreen was kinda jammed, and I took out the battery. A minute after I put it back, and it worked fine, I took some photos right after, and everything was working fine.
Then two hours later, I took out my phone from pocket to check the time, I see it's halted on the photo screen, and no response at all. So I just turned the phone off by taking out the battery, and just left it off until I came home.
Now the touchscreen is not responding to any taps or clicks, except that it seems that it still detects any sort of tap/click, because the backlight comes on from dim state when I try to tap it.
So it definitely means the touchscreen is not completely dead, but it's just not functional most part.
Hardware buttons works fine, but I'm stuck at the initial "Tap your screen to begin configuring your Windows Mobile" after hard reset. I even updated the ROM to Dutty's Diamond v1.8 just now.
Since I can't do anything and just leave it idle, it goes to [ Align Screen ] page, and still I can't press any cross, since the touchscreen is completely not responding.
Anyone had this screen death problem? Any method of solving it?
---Updated---
Just now the touchscreen worked for 30 seconds, i could actually align the screen, then it showed me the Date/Time setting page, where I could scroll the cities , but then it stopped working again. So i'm still at Date/Screen page...
--Updated--
The touchscreen works for 2 minutes after I do a soft reset / power on&off, or I should say, it works until you press some hardware key on the bottom (volume up/down buttons doesnt affect this).
After I press any of those buttons at the bottom, the touchscreen stops working.
Also, after I turn on the device, enters WM, and runs TouchFLO3D, for the entire time touchscreen works, it's constantly pressing the tasklist dropdown (upper right corner of the screen), making it constantly pop down the task list.
have you tried a hard reset?
Yes, like 3 times. Wiped everything, OS, ROM, NANDFlash.
Also updated the ROM from 1.6 to Dutty's 1.8 ROM. Everythingn works fine except for the Touchscreen.
Right now, when I turn on, the touch screen seems to be pressing all the time at the task manager part of the screen (where the [X] is), its popping up all the time the task list, then after a while, like say, 2 minutes, touchscreen again ceases to work.
Not really promising, but you could try to remove the screen-protector. Perhaps this releases any tension onto the screen.
Thanks. I've thought of that, maybe I'll try later on.
For now i'm suspecting that maybe water went in through, so I've put the phone upside down to maybe take out the water using gravity for 2 days.
It seems like it's working better now, with longer hours of normal functioning..
I'll wait and see one more night... if water is the cause of the problem, it should dry up in say 3-4 days.
It may sound strange, but pit it face down on the carpet and rub it around for a while. Its how I fixed mine. Don't ask me why it works but I had the same thing happen. I think somehow the electrical charge got dissipated from the screen and the static from the carpet recharged it.
Actually your words makes a lot of sense
My Diamond was acting completely alright today, used GPS for 2 hours and called a few people along with many weather updates.
Seems to be working fine now...
But I think what you said is pretty reasonable, since when I rubbed my dead screen , after a few rubs it started to work (2 days ago).
Thanks
yeah this had happened to me about a week ago exactly the same thing I had hardspl mine and updated radio to .05 and then a few days after I had the identical problem. However I took a shortcut and sent the phone back in and requested a replacement claiming it was defective they agreeded and sent a new one however this one already has .05 radio on it so I didn't have to hardspl it. I can't say any of these things would have worked form me as I did not try them byt symptoms are identical. my .02
It have happened to me 3 times already, and I've only had my Diamond for 3 weeks...
When I leave my device charging over night, in the morning the display looks completely scrambled / distorted and the only thing I can do is a restart... Luckily it boots up normal again.
Am I the only one with this issue??
Btw... I've handled my phone with care & not ever dropped it or had it near any moisture, I guess this might be a harware issue!?
Dun worry owziee....
I having the same problem too.........
nothing but a white static/scrambled screen, right? Happens many time to me...the only thing i can do is re-insert the battery (holding the power button to restart doesnt work).
what about soft reset button ?
Sof reset fixes it. I think that the 3D chip is overheated, because it happens when I play sensory overload (a 3d game) too.
But strangely not when I play Call of Duty 2...?
Alteast we could get it back to normal with a soft-reset, kaiser had similar problem where only a hard-reset was possible after the same situations i guess..
Regards,
Carty..
i had a similar situation after i used my device to send a text, turned the screen off then turned it back on immediately, i had some strange screen with all different coloured pixels and it looked broke as hell, but i merely just pressed the power button on and off and it was fixed again :S
Yes i have the same problem and have no idea what is causing it. The most frustrating thing is when it happens my alarm does not go of... I would realy like a fix for this.
phew! It has happened once with me, and frankly it scared me a bit. Removed the battery and then it was Ok again. Weird behaviour. I don't think it has anything to do with heat tho.
I had the same issue too and I had to perform a soft reset fer it to work but after a week the touch screen of mine stopped workin no idea why i had to give to the service center fer repairs they told me it wud take a week to repair it rite now I am without a diamond
Something like the screen shots below?
I've had this problem for quite a while. If you disable Touchflo3d, you will not have this problem at all. This issue only concerns the 3d gpu.
I've since updated to v1.93 Olinex SPL and its more stable now, thou I still get it once a while, especially after a long period of not touching the phone (e.g. when sleeping).
My tilt is acting very nasty lately. Over the past few weeks, I noticed that when I turned on the display, occasionally I would get something that looked like the static that you see on TV, but with colors. I would just turn off the screen, and turn it back on to clear it.
Now it's gotten worst! 98% of the time, it intermitantly gives me a blank solid white screen when I turn it on. Occasionally I can just turn to screen off, and on to reset it.
I'm running OEM WM6.1, and I've tried to reinstall the OS, but it didn't help. My phone has taken a beating, and the top corner has had a small crack in it over the past 2 months, but it didn't effect the touch screen, or picture. I also took off the cover to make sure the cables were all snug, and it didn't help.
Any suggestions?
Something got corrupted. If you search WIKI, it's call the 3 color screen stuck .. and you're better off posting at thread below. I hope someone can give you help (if you follow those steps and still no good)
As rule of thumb, do a lot of reading first
http://forum.xda-developers.com/showthread.php?t=423486
On a second thought, it might be the LCD itself broken ..
Oh, believe me.. I'm not one to turn to the forums without doing research myself! All the research I was coming up with seemed to point to a slightly different WSOD though. I think you are right about the screen being broken. I've reinstalled the software, and it acts up even when booting up!
Unfortunately, I'm not impressed with ANYTHING on the market to date! If I'm unable to fix this, I'll just go back to a RAZR until the next gen WM7 phones come out. (With a tilt screen of course!!)
Oh, and even though the screen goes white, it's not stuck, as it fully boots up; I can hear sounds, and even activate the touch screen.
Also, I forgot to mention.. the first problem I started experiencing was that my tilt would go back from landscape mode! It was like the video board was crapping out. I could even see a slight flicker in the display from the refresh rate.
hi i think you may need a new Need a new flex cable ribbon as i had the same problem once
Thanks Tayzaa, I think you could be on to something. I'll open it up and take another look!
Hi!
is this problem solved?
WSOD is bug of Hermes. I would know if kaiser have the same WSOD-bug with D-pad?
Calling all X1 medics, surgeons and miracle workers
Ok so last night the when i got out my car my X1 hit the ground in my pouch (leather ones) it beeps and i think nothing of it. When i take it out of my pouch i notice the screen is white.
So I do the following..
I try to reset via the power button..... no luck
Next i remove the battery, so obviously it works, so the phone boots up.
Now the interesting part, phone boots up completely when it comes the enter password numerical pad the touchscreen does not want to work.
So I use the qwerty to enter my code. Its works but still my screen it dead to touch.
So next i do a hard reset( maybe was not the best idea dunno?) and this where i am cause i cant get pass the "touch the screen to activate windows" bit to do the setup of windows.
I even tried installing the ROM again but still end up at the same screen.
So anyone got any ideas where the problem lies?
You guys think my touch screen has gone to heaven?
Anyone know if I can do a soft reset and upload to the stock ROM without using the touch screen and can it be done now that i cant get pass the set up screen?
Thanks guys
i believe there are some roms that doesn't require you to touch the screen to continue.
examples are roms using wm6.5. sometimes you have to confirm something, but you might get it done with the ok button.
Does the screen NEVER show any image or does it look normal until the touch-the-screen-exercise?
Hi
Well the touch screen comes up and seems to be active cause when the screen dims and you touch the screen it goes bright again.
Like i said i did a hard reset so now when i boot up i get to the screen alignment exercise and i cant get further than that.
It basically boots up as normal just cant use the touch screen.
When i rebooted the first time after it feel i managed to use the qwerty to log into the phone but i no able to use the touch screen.
I could see everything as per normal but the screen touch ability is gone.
Do any of you guys know if there is another url where i can find a UK Generic rom besides rapidshare as it looks like its going in for repair number 2.
I am just hoping i will able to to soft reset.
I did download a exe ROM file from the ftp site but got a file corrupt error when i tried extracting the file. I also noticed the file would have extracted as a image file. Is this correct as its the first time i have seen this.
Thanks
Are you using a screen protector?
i'm affraid to say, that it's broken digitizer
Friends,
I have my Tilt for about 2yrs now. For past 1yr i am on the same ROM(and Radio) and same HardSPL. However, recently(less than 15days) intermittently i get a "white" screen. Although everything is working. I can recieve calls, make calls(although I cant see anything on the screen, but use the keyboard to key in the digits) etc. I can use MyMobiler to see whats going on the screen. Resets etc dont work. It just stays white. suddenly i will press the power button and i will see the screen is back to normal. The behaviour cannot be reproduced. Sometimes the screen stays white for 2-3 days and suddenly comes back to normal and the ph works normally for days.
Is this a hardware issue? or if you guys suggest some things that have worked in the past...
in my opinion hardspl should not be a problem becuase for past 1 year it used to work perfectly. never a white screen.