Is this a common problem??? - Touch Diamond, MDA Compact IV General

I have searched the forums but not found anything that would rectify my current problem with my O2 xda Ignito.
The phone seems to want to turn off all on it's own when it feels like it, it goes to sleep without hitting the top (power) button and then turns itself on seconds later (just as if i were pressing the top button repeatedly?)
It also keeps asking me to turn the phone off, as if I where pressing and holding the top power button?
The button (I hope) isn't sticking, could this be a software problem? The phone is only a few months old?
It's driving me mad any advise would be appreciated.
Note: I have just reset the phone to factory default by clearing the storage and the problem persists.

I think it's a software problem.

Why not just send it back to O2 and get it sorted out under warranty?

Related

Power button not working right on HTC Diamond

Hi, I cleaned the screen of my HTC Diamond with a bit of alcohol and a pice of tissue and it seems that the alcohol got inside of the Power button. Now, every time I try to turn the screen on by touching the power button, it turns the screen on but it dispays a message that says: "Warning: Power will be turned off and you may lose data if you have not saved them. Do you want to continue?"
If I click YES, it reboots the phone, If I click NO, then its ok. That is fine, but the problem is when I want to turn the phone off. It's impossible. It will keep trying to reboot.
Does anybody know what can I do? I am really worried.
One solution could be to make some other button from the phone to act as the power button (like the Home button that is rarely used). How can I do that?
Please help!!!!
Thank you
Hi,
I have the same problem.
Did you already find an answer ?
No, I didnt find the solution. I tried to fix the hardware but didnt succeed. So, I created a dummy file to emulate the poweroffwarning.exe that pops up when you long press the power button.
Solution
Hello, I have one AT&T TITL 8925 that upgraded to Windows Mobile 6.5
After the new software was loaded I saw same behavior on my phone.
When the phone is ON and I pressed the power button sometimes it do not respond, and others I received the warning message "power will be turned off and you may lose data if you have not saved them..." My first tought was that it is because the processor is slow to this new software release, or maybe my phone is damaged. I was working perfectly with previous (light version) release so my final guess is that this sw requires more uses of the processos.
Anyways what I have been doing is before turing it off I press the red button or hang up button, and after this if I press the power button it works fine (No more warnings). I have some theories but I will keep doing the same
Hope this partial solution helps you as it does for me.
Regards
Jerry
this is not working for me :| the problem is i can't use my power button not even to open my display when it goes to sleep :|:| i don't know what to do guys please help me
You can use the Stylus to awake the phone, instead of using the power button. You can also use TouchLockPro, to suspend the device, so you do not need the power button for that too.
Also you can set the phone to awake on pressing any key (Windows Mobile Setting), but be sure to have a good locking tool, which makes sure you do not have bogus calls and it goes to sleep again fast enough, otherwise it will drain battery.
I have the same problem.
Anyone solved this one?
I have the same issue and this is not a hardware problem. Strange since even updates/changes of the rom do not correct the issue. Did anybody find a solution for this...?
Well.. ive had this problem just ones.. I was walking downtown with my diamond in the frontpocket of my jeans (face down), after about 3min. of walk, it started to rain (big drops), and my clothes got completely wet, i turned around emidietly, to walk back to home. When i got home after 3 more min. i layed the phone on the table, and then i could hear there were somethibg wrong.. The "turn off" sound came, and the notification kept on coming up, even though i pressed No, as if i were just holding the power button down.. Then i began to press the power button continuesly for about a 100 times, and to my surprise then it stopped and have functioned perfectly for about 2 month now.. Something tells me theres some serius promlem with the smallest kind of moisture near the power button on this phone..
Yes this is hardware related.
If you take a look at the inside of the powerbutton, there are 2 points making contact when you press the button.
If you press it, the software will recognize this and the screen will turn off.
If you press it long enough you'll get the "Do you want to turn off your device" message.
But, if water gets underneath the button, the 2 points may be making contact, because water/alcohol conducts.
In this way you'll get that message.
The button is very weak. Due to this, it may not properly work if you have used it for a long time.
I think that could also be a reason why you constantly get that message.
[ElCondor] said:
Yes this is hardware related.
If you take a look at the inside of the powerbutton, there are 2 points making contact when you press the button.
If you press it, the software will recognize this and the screen will turn off.
If you press it long enough you'll get the "Do you want to turn off your device" message.
But, if water gets underneath the button, the 2 points may be making contact, because water/alcohol conducts.
In this way you'll get that message.
The button is very weak. Due to this, it may not properly work if you have used it for a long time.
I think that could also be a reason why you constantly get that message.
Click to expand...
Click to collapse
Hi! on one of my diamond, the power button off from the board. So the black little board with the button itself is not part of the complete circuit anymore... if someone know the hw testpoint for that it would great please.... i see a few TP around, but if i just start sorting them i just going to kill it...I use to flash phones with TP so is not new for me , but i find nothing for diamond.
I have a similar issue. Mine seems like it is almost stuck on, so it wakes its self up all the time, meaning a full charge lasts an hour or two. Then when it runs out of battery it tries to switch itself back on, so goes through a continuous cycle of vibrating and beeping until the battery is removed. The gf finds it very annoying at 3am lol.
Don't recall mine getting wet, but it's possible it could have got damp at some point, but it's been doing this now for about 3 weeks.
Tried a hard reset with no luck.
[ElCondor] said:
Yes this is hardware related.
If you take a look at the inside of the powerbutton, there are 2 points making contact when you press the button.
If you press it, the software will recognize this and the screen will turn off.
If you press it long enough you'll get the "Do you want to turn off your device" message.
But, if water gets underneath the button, the 2 points may be making contact, because water/alcohol conducts.
In this way you'll get that message.
The button is very weak. Due to this, it may not properly work if you have used it for a long time.
I think that could also be a reason why you constantly get that message.
Click to expand...
Click to collapse
I can see that how to remove the power button from the video showing how to replace the screen. Any idea if once removed the button can be fixed, if not can you get replacements?
2004mark said:
I can see that how to remove the power button from the video showing how to replace the screen. Any idea if once removed the button can be fixed, if not can you get replacements?
Click to expand...
Click to collapse
I think I should send it to HTC, and ask them to do it. Or go to a repair centre. But I should not try it myself, because it can be dangerous for the diamond.
Also try searching on ebay, there might be the parts you could use.
Good luck!
is there a way to remap the power button?
my diamond face same problem since this afternoon, arrrrgghhhh!!!
- blocking hwbutton1, hwbutton2, hwbutton3, hwbutton4, hwbutton5, hwbutton6, hwbutton7 >>>> NO LUCK
- hard reset >>> NO LUCK
guys, any of you solved the problem yet
youtube.com/watch?v=Q4SEQ6AUFOI
My Sony X1 have some strange problems with the power button. When it goes into sleep mode, I can not wake it up with the power button, all I can do is to soft reset. Sometimes it does not go into sleep mode either , it just "wake up" all the time. I don't know what's wrong with it, tried Hard reset but no use .
ANyone had this problems before?
@
The only way to solve this is to leave the phone near your laptop heat vent ( fan) . hot air from it might help you to get the power button up and running. But if that to doesn't work then i'm afraid thats bad.
Current sol :
1. download SU2U ( search threads )
2. go to the settings and make the " lock when stylus inserted" option ON
3. Change the screen turn off time to 5 secs..
So , to unlock , remove stylus , to lock -> insert it back ( its turns off the back light within 5 sec )
Less annoying
elektros said:
youtube.com/watch?v=Q4SEQ6AUFOI
Click to expand...
Click to collapse
thanks for this link, i accidentally tear off my power button flex. now i could turn it on again. Thanks elektros

Htc Tytn 2 Screen problem

Hi everyone,
I got a HTC Tytn 2 and i have a problem with it.
When i boot the phone it starts up and goes into windows like every windows mobile phone.
But when i press the standby button my screen wont go out of standby.
Only when i reset the phone it will work again.
Anyone got idea's ?
Oke, since no one responded.
Is there any way how i can make the Power Button replaced with the Speed Dial Button.
Because i think my power button is broke.
WGN88 said:
Oke, since no one responded.
Is there any way how i can make the Power Button replaced with the Speed Dial Button.
Because i think my power button is broke.
Click to expand...
Click to collapse
Have you at least tried backing up your data and doing a hard reset first ?
Yes, and i have also tried to put on a new rom and even updated the radio.
Iam a little bit out of idea's...
here are some more ideas:
1. how to test the power button: you say pressing the power button does not wake up the device once it goes to sleep. conversely, does pressing the power button put the device to sleep while the screen is on? if the power button is unable to make the device go off->on as well as on->off, then the power button is likely broken. if pressing the button achieves on->off, then the power button is probably ok and some software issue becomes more likely.
2. how to enable wake on pressing ANY hardware button: look for an option in Settings. i can't tell you the exact option because the ROM i am using does not have a link for this option, but this option does exist 100% in stock ROM and in lots of other ROMs. it contains settings like "Lock all buttons except power button" and "Keep all buttons unlocked" or something similar. by using the second option, pressing ANY hardware button while the screen is off will wake up the device.
3. you can use AE button plus to perform even more advanced button (re)mappings.
4. just to be sure that your device is really working correct, does the screen wake up when you call the phone or when you receive a text message? if it does not wake up even then, then search for "sleep of death".
Thanks for the response.
I think its a Service of Death problem.
Because when i try calling/smsing it, it wont go on
The buttons do work then...hopefully there's a fix for this problem...
Oke, i tried switching to 2G or 3G only but that didn't fix my Standby of Death.
I also bought a new sim card of vodafone so i wont get a No Sim error.
But what can i do now about it...it hangs like every 5 min...
Okay, after a will testing, the phone hangs every time its almost like when iam on the road with my tytn 2 and placing it upside down, it hangs.
But when iam putting it in the leather holder it doesn't hang.
Any had the same problems ?
WGN88 said:
Okay, after a will testing, the phone hangs every time its almost like when iam on the road with my tytn 2 and placing it upside down, it hangs.
But when iam putting it in the leather holder it doesn't hang.
Any had the same problems ?
Click to expand...
Click to collapse
Maybe it's hardware and something is coming loose

Nexus one not waking

okay so when my n1 is in sleep, it takes like 3 tries to wake it up. The first time I press the unlock button the unlock screen comes and then goes back to sleep instantly. The second time the lights for the back menu home and search light up and that's it. the third time it works. I'm on froyo. anyone else with this problem?
I have a similar issue.
Sometimes just the capacitive buttons light up and not the screen. I have to make 2 or 3 tries to get it to turn on. Its rare, but its there. It only happened on 2.2.
ok good, me too!
was just looking for this topic.
mine doesnt always turn anything on at all. sometimes the light go on, others nothing. Also trying to turn off the phone is hard as it sleeps straight away with out opening up the power menu.
I have a stock N1, which recently updated to Froyo, with the same problem.
any ideas would be great!
cheers,
lorin.bute said:
I have a similar issue.
Sometimes just the capacitive buttons light up and not the screen. I have to make 2 or 3 tries to get it to turn on. Its rare, but its there. It only happened on 2.2.
Click to expand...
Click to collapse
Also happens on CM 5.0.7.1.
i think it may be a hardware button issue.
I have tried turning mine off (had to pull the battery out) and then to turn it on.
It should turn on readily as it has nothing to do with the OS at that point.
any ideas?
No HW button issue described. HW button works - if it didn't, lights wouldn't go on. It's a wrong reaction on the button, at least that's what OP describes (and me too).
Your N1's power button is dying, it's a known HARDWARE issue. I experienced all of that what you may think a software bug, nut dear friends, prepare to meet HTC or Google for warranty. My N1's power button is dead, I couldn't swap for a new one because I bought it in my country where no official distributor for N1 yet. Sad!
ps: you may try to search for "N1 power button" and see there are more and more reports about this problem.
I've read more than one or two threads on power button issues, and I know what I'm talking about. My power button DOES power up the phone when the battery is taken off the first shot, it DOES wake the phone from standby, it DOES register long presses - there was even one time when a second press was long, and suddenly the screen woke up with power menu, while the first press left it dark with touch button light going on.
Doesn't look even a bit like HW to me. HW would leave the phone dead, non-responsive to touches, or create a loose touch which would translate into several touches - none of those would EVER turn into a phone being on with screen off, and suddenly snapping back to screen on when the SCREEN is touched several times.
Could be your cpu was too busy to accept any inputs.
I have a thread about it here:
http://forum.xda-developers.com/showthread.php?t=692874
Take your time! As for me, I'm using my N1 for 3 months now for the power button to completely dead with everyday use (I didn't use any app to trackball-wake).
As I said, all the things you are yelling I have been through. And I, too, thought it was software problem.
I tried both MCR and Cya with no hope.
Good luck!
ps: One of my friend just told me about his N1's power button issue right after hearing me telling about mine.
This sucks
anyone know where i can buy a new button??
Corrupt SD Card
I had the same issue. I'd press the power button, the bottom four buttons would light up but no screen wake. Only way to get out of it was to pull the battery. It would happen maybe 30-40% of the time. (Nexus One Froyo FRF72)
I think it was due to a corrupt MicroSD card. I recently installed a 32gb card and put some music on it using songbird and possibly didn't safely remove. That's when I started getting issues. Removed the SD card completely and it worked fine. Changed back to the old card and no issues. Then formatted the 32gb and tried again, worked fine. Then I tried to transfer more music, there was an error and I got the same problem. (Cheap ebay card from Hong Kong, that'll teach me).
Anyway, I'd be interested to know if that solved anyone else's problem, because all I see on forums are that it's a faulty power button, but that didn't seem to be the case in my situation.
Cheers,
Dylan
-Witty esoteric statement about science/technology.
Mine is doing kinda the same weird thing but a little different.
When I push the power button the screen comes on but is unresponsive to touch. If I press the power button again the screen dims and then turns off, the home keys light up and then the trackball glows white. The phone then does not respond to the power button for around 10 secs and repeats this behavior 4 or 5 times until it actually starts working correctly and I can swipe my finger to get to the home screen.
It usually does this after being inactive for a period of time, like after sitting overnight.
FRF91
LancherPro Beta 0.6.7.2(maybe the problem?)
jimbobalu said:
Mine is doing kinda the same weird thing but a little different.
When I push the power button the screen comes on but is unresponsive to touch. If I press the power button again the screen dims and then turns off, the home keys light up and then the trackball glows white. The phone then does not respond to the power button for around 10 secs and repeats this behavior 4 or 5 times until it actually starts working correctly and I can swipe my finger to get to the home screen.
It usually does this after being inactive for a period of time, like after sitting overnight.
FRF91
LancherPro Beta 0.6.7.2(maybe the problem?)
Click to expand...
Click to collapse
i have almost the same issue, although mine happened twice when i was on EPE54B but it's been far more common on FRF91
the only difference is my power will continue to turn the back light on and off no matter if the screen has already timed out or not
kobecamp2009 said:
okay so when my n1 is in sleep, it takes like 3 tries to wake it up. The first time I press the unlock button the unlock screen comes and then goes back to sleep instantly. The second time the lights for the back menu home and search light up and that's it. the third time it works. I'm on froyo. anyone else with this problem?
Click to expand...
Click to collapse
I have exactly the same issue. Over in the general forum, there's another thread on this issue. Many, myself included, are reporting that this problem started after the FRF91 update. Can you confirm?
rtx101 said:
Your N1's power button is dying, it's a known HARDWARE issue. I experienced all of that what you may think a software bug, nut dear friends, prepare to meet HTC or Google for warranty. My N1's power button is dead, I couldn't swap for a new one because I bought it in my country where no official distributor for N1 yet. Sad!
ps: you may try to search for "N1 power button" and see there are more and more reports about this problem.
Click to expand...
Click to collapse
Read again carefully. Are you sure your hardware problem was identical to what the OP described? I've noticed a lot of people with obvious hardware problems (i.e., the power button is completely unresponsive) posting on threads like this when they actually have a different problem. It's very confusing.
britoso said:
Could be your cpu was too busy to accept any inputs.
I have a thread about it here:
http://forum.xda-developers.com/showthread.php?t=692874
Click to expand...
Click to collapse
This sounds VERY promising -- thank you britoso!
PS: Are you guys getting the unresponsive unlock slider like britoso describes?
I had this problem when I first flashed CM6 yesterday. Even after wiping and reflashing it was the same. Only way to get out of the black screen was to do a soft reset, power + vol down + trackball. I finally found out that my SD card malfunctioned and was corrupt. I tried reformatting the sd card in an microsd card reader but windows said it could not be reformatted. I finally switched back to another microsd card that was working, wipe and reflashed cm6 and the problem went away. Try backing up all the data on your microsd onto your computer then reformat it and wipe then reflash to see if it works
Edit: ughhhh it just happened again, but not as bad as before, turns back on after second try... maybe i didnt press the trackball hard enough

[Q] phone will not power off or on properly. Shut down menu pops up constantly

I have searched this exact title and came up with 10 pages and I never saw anyone else with this problem. Surely I cannot be the only one.
After the Gingerbread upgrade I was getting the tethering message/force close, during that time my phone started to randomly shut off ( settle down Beavis, this isn't the same question thats been asked a thousand times ) and reboot. I lived with the tethering message problem for as long as I could but my phone became more ignorant day by day. I finally found a fix for the tethering issue and haven't had a return problem with that but now my phone either stays in standby mode ( dark screen ) and refuses to respond to the hard button to wake it up OR once on it refuses to go into standby mode and stays on until I pop the battery or I go into settings and time the screen out in 15 seconds ( often times this doesn't shut it down either ). Sometimes I can get it to come on by multiple pressing the power button ( this can't be healthy ) and the lock screen will flash momentarily just long enough for me to unlock the screen. Other times it will go to the lock screen while I'm in the middle of something.
Every day at some point while it's on and I'm using it, the power button option screen pops up ( silent mode, flight mode, power off ). When I'm done with a call I try to go into standby and it just sets there...ON.
The thought has crossed my mind that the button doesn't work or has a short but I really think it's something else ( I hope ). Can somebody help me? I am not very techie although I have updated the phone three times myself. It is unrooted and 2.3.5
Thank you in advance
I would go with the power button. It's a known issue on captivate.
mrhaley30705 said:
I would go with the power button. It's a known issue on captivate.
Click to expand...
Click to collapse
I stopped by the AT&T store the other day to check on insurance (ends up I didn't have it) and told them about my button not working properly and how the Captivate was notorious for this problem and they all said "We've never heard that". So the gadget gal is in there so she offers to take it apart and check it. She claims there isn't anything wrong with it and that it has the same amount of spring as the volume buttons. She then noticed that when she put the battery back in the phone came on automatically, I said it's not supposed to do that and she agreed but fortunate for me since I cannot turn it on. She then says I'm eligible for an upgrade and try's to sell me a new phone. I don't want a new contract.
So should I try and buy a new button and change it or could it be something else? Thank you in advance.
Are you using a case for your phone by any chance? If yes, is it too tight? Maybe the power button gets stuck because of that sometimes? Just a long shot! You stated that power menu pops up once in awhile when you're using it, is it possible that the way you grip the phone causes that? (Just trying to help and not trying to offend you btw.)
You might want to try flashing UCKK4 with bootloader(use it from the one click master collection of stock rom's) just to make sure that there is no issue with the firmware. It is not likely to fix your problem but it's good to have a clean start. At least that's what I would do to begin with.
Since you're willing to change the power button, why not do an experiment? Remove the power button and see if there is any change? If it works fine then it's the power button that's faulty else it's a hardware problem.

[Q] Xperia T won't turn the screen back on after standby

After updating the T to the stock 4.3 update, I got a lot of problems so I got another phone.
Now I would like to use it again for a bit but the screen sometimes won't come back on after a standby.
Even rebooting using the buttons won't always make it come back on, even though I feel the vibrations of messages and reboots.
Does anyone know what could be wrong and how to fix it? Thanks in advance.
Same problem.
I did the soft reset (power + up volume )and turn off the mobile and the problem isn't fixed.
Any idea?

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