Database Develop

Problem with my HTC TyTn II

I have a big problem.....
My phone hung this morning on the alarm. It kept on going. So I turned off the phone. A few hours later I booted up the phone again but it didn't boot to the os... it is stuck in the 3 colored bootloader screen
I tried reflashing the original WM6.1 rom. It worked.... until the cusomization had ran. After the customization reboot there was the bootloader again.....
Can anyone help me on this?
Info in the bootloader screen is as folows:
KAIS130
SPL-3.29.0000
CPLD-8
USB
Please help!!

First thing I'd do, is a bulk standard Hard reset on the phone. if it crashes again on the customise, then hard reset again, and soft reset before the customise kicks in.
alternatively, if you're happy to try a custom ROM, then flash it to a new one.
if these dont work, then its time to approach HTC, and see if you can get it repaired...

I allready did a hard reset after flashing my tytn and a soft reset before getting the customization screen. But every time it boots up and it wants to configure my phone. So I cannot get arround the cusomization

While re-flashing my TyTN II to the Orange WM 6.1 Test ROM I did the reset before the customisation...and what happens the phone resets itself to default. It seems that the operators have found a way to make sure that their customisations are added.

Mine is purchased without a account. So there should be no provider **** on it..... It's a realy weird problem though....

Could it be dirt??? I left the battery out for a few hours and it works for a short time. Putted my sim card back in and it stopped working. Reboot and it worked again for a short time but after te next reboot its over again and it wil not come back again. I now plan to leave the battery out for the night see how it is in the morning...

Anyona an idea (bump)

I've got the same problem.
Although I'm able to restart successfully the Kaiser randomly.
If you pay attention to the tricolor screen... it blanks the screen for a very short moment. Precisely in that moment, a message is written in the screen
" No imgafile file found! "
And then went back immediatley to the tricolor screen.
My Kaiser is HTC orginal, updated with the original HTC ROMWINDOWS MOBILE 6.1. I did not nothing special to it, I treated always it carefully... It seems a random Hardware problem. HTC is an awfull brand.
Now I have to go to HTC service... they will get my phone for a couple of months at least.... and I know (from previous experiencies) they work very very badly (they can give your phone back even broken!!)
Conclusion... HTC never more.

Did have the same problem. Asked and RMA to HTC. Shipped the phone on june 30th. Phone came back repaired yesterday !
This morning... the %$* red green blue reappear when I soft reset the unit.
Not very reliable, will have to buy another phone.

HTC TyTNII Broken !!!!!! HELP ME

Hi, Yesterday, I changed the battery as usual (I have 2 batts and a desktop charger) to my TyTNII, and when I turned it on, it started on a mode where 4 colour lines appeared (red, green, blue and white) and at the bottom of them says the word "SERIAL".
Also, when its on this mode, I have to remove the battery to turn it off. When I turn it off and turn it on again several times (about 20 times aprox.), the Windows starts, when it starts I plug USBCable to PC but doesnt sync and when I reboot the Windows the problem happen again. I have both batteries fully charged, so its not a charge problem. I tried to reset it and also I reinstalled the ROM but nothing happened.
If someone has any suggestion please help me.
Thank you.

Its in bootloader mode. This is the screen from which you can hard reset your device or install a new rom. Dont panic. Follow this link to install HardSPL if you haven't already:
http://forum.xda-developers.com/showthread.php?t=334679
Then click on this link to learn how to flash your device with a new rom:
http://forum.xda-developers.com/showthread.php?t=356895
I recommend downloading HardSPL 3.56 at this location:
http://forum.xda-developers.com/showthread.php?t=396922
Then if you are looking for a really good rom I would suggest this one:
http://forum.xda-developers.com/showthread.php?t=403214
Hope it helps.

Ok, im gonna try doing what u told me. I had the hadrSPLV1 and HTC WM6.1 ROM installed (and it was working fine). I dont understand why this started happening to me. As soon as I do this ill post the results, thanks.

Ok...what you told me worked fine, thank you so much, it seems like it had to be with the HRDSPL or the radio version. Thanks again, I owe you one, Lolllll. Regards, feiz.

Grey Screen after Lock

Recently upgraded to 6.1 on my ATT Tilt. Now after i lock the device it will go to a grey lit up screen and suck the battery. The screen will go from grey to black and back and forth a few times then remain grey.
If i hit the power button on and then hit the power button again the screen will go away.
The problem is when i do not notice this, my battery dies FAST!
Anyone else have this? Any idea why?

Bump. Please this is draining my battery like crazy.

Not sure if this is the exact same issue or not, but I've noticed that occasionally, after I hit the power button or it goes into stanby on its own, that my screen will "turn grey" as you put it..... I think it is the backlight comming on without the rest of the screen. I've noticed it a couple times where it flashes on, then goes off again a couple times... once or twice staying on longer. Also, if I hit the power button to turn it on, the regular screen comes on and then it seems to stop. I've got the lock set to activate after 1 hour of stanby and rarely lock the phone otherwise.
I only noticed this after upgrading to AT&T's official WM6.1 ROM.
Anyone have any ideas?

That is the exact situation. And when you hit the power button on again then off again it seems to go away.
Glad I am not alone. Someone out there that is smart should know what is going on with the 6.1 and backlight.

I just noticed this happen on my Tilt last night when I plugged in the charger. The screen was already locked and in standby when I plugged it in. I placed in down on the desk and started to walk away when I saw the screen light up... just blank gray. I pressed the button to take it out of standby and then again to put it back in standby and then it was fine. Didn't think too much about it until I saw this thread.
I'm running totally stock WM6.1.

great im posting this months after the last poster but yes i just updated my phone to the 6.1 rom and i have the same issue happening.....and what is sad is that no one has answered with any help!

to EVERYONE in this thread...this forum would love to help others facing problems but we are not mind readers! please post more information...
for example, quite a few of you have noticed that the problem started happening after the ROM update to 6.1...don't you then think that it is important for you to look into what changes occur in your device when you upgrade a ROM?
if you read around, you will notice that SPL version and Radio ROM versions are just as important as your ROM version and that certain combinations of these three key ingredients will cause unexpected problems.
for those in this thread that already know the importance of SPL and Radio ROM versions, don't you think it is important to let the rest of us know these details in your posts about issues if you want help?
my suggestion to you is to post information about your device in your signatures (see mine for an example) so that you can post short messages about your issues and not have to worry whether or not you've provided the basic amount of information...you don't go to your doctor and tell him it hurts and then expect the doctor to guess where it hurts and to guess your medical history? you bring this information along in the form of medical history documents when you FIRST visit the doctor.
i'll try to help (and so will countless others) once you provide the basic information.
read the wiki for more details.
good luck!

thank you for help and advice. I have added information into my signature about my phone. And the grey screen has gotten worse. and yes it started when i dl the ROM from the HTC site for the ATT Tilt phone. Ive searched around and no one really has an answer from what i have found...please help!! Its is really annoying!

you still need to mention your SPL version so we can proceed from there. read the wiki for more information on how to find out what SPL version is present on your device.
update your signature with that information and then i feel your signature will be complete. remember, if the filename of the ROM contains some strings defining the versions of the various parts of the ROM, it does NOT mean that those parts of the ROM will be updated exactly as expected. for example, your signature says your ROM is "3.57.502.2 WWE"...did you get that information from the filename containing the ROM update? or did you actually go into Settings->System->Device Information to see the versions?
bottom line, don't rely on the version strings in the file that you download. instead, after the ROM has been updated, check on your device to make sure that the ROM, Radio, and SPL versions are as expected.
after you find and report your SPL here (read the wiki to find out how to check your SPL version), then we will probably advise you play around with the SPL version or maybe even try some other 6.1 ROM for the Kaiser. you should know that there are SEVERAL "official" ROMs available to upgrade to an "official" WinMo 6.1 and there are even more unofficial "cooked" ROMs to get you to WinMo 6.1.

hey thanks...i totally understand what your saying but i really dont even know how to check for my SPL or what SPL im using. I dont even know what SPL stands. I looked at the wiki but its talking about restoring your ROM and SPL back to what it was and stuff. I also found my ROM name in the phone info tab.

in the wiki (http://wiki.xda-developers.com/index.php?pagename=HTC_Kaiser) the second question in the "ROM Upgrading" section should have an answer (http://wiki.xda-developers.com/index.php?pagename=SPL Questions?) that will explain what SPL stands for, what it does, and other terms that can refer to the SPL.
once you have read all of that, you will understand that the term "bootloader" is also used to refer to the SPL...then you can look at this page (http://wiki.xda-developers.com/index.php?pagename=Kaiser_Resets) detailing the various methods of accessing low level device functionalities such as hard resets, soft reset, and entering the bootloader screen (at the bottom of this page). once you enter the bootloader screen (its called the tri-color screen), all the information displayed indicates what SPL version you have installed.
i agree that the information on how to check your SPL version is a bit difficult to find in the wiki but ALL of the above information is there...just have to read quite a lot of it and carefully too! but believe me, once you've done some solid reading and searching, you won't regret it!
please find out your SPL version and let us know! good luck

Thanks again...and i didnt see that SPL question before...i might have missed it...but it was helpful. Thank you...i hope i finally got what is needed and i added it to my signature! So i hope that is all the info needed to help me out because that grey screen is annoying...never happened before until i went to the WM 6.1 rom!

let take a step back......why dont you flash the at&t 6.0 rom back onto your device, if it still does that grey screen thing, we could then rule out the rom upgrade as being the cause.

well i really dont know how to go back to the other ROM since it is one o the ATT Tilt ROMs from HTC. And i like how the WM 6.1 is...they got really some nice new upgrades but thats about the only annoying glitch that comes with it other then the backlight resetting to dim at 10 sec's all the time. I know it is the ROM cause a lot of other people on here had the same issue after the upgrade...and some people tried to go back to the original ROM before the upgrade and it messed their phone up for a few people so i dont want that to happen with me!

Download the 6.0 ROM and and flash it just like how you upgraded it to 6.1, exactly the same process. You dont need to install HardSPL but it advisable that you do so.
Ton of ppl flash their device many many times, and they dont mess up their device. If you are too afraid that flashing ur device will mess it up, and you are very sure that the grey screen is cause by the 6.1 rom, good luck figuring out, cause i dont have any suggestions that doesnt involve flashing. ok maybe a hard reset.....but after that i'm out of suggestions.

Aight thanks for your help but flashing back isnt really what i want to do....like i said i like the new ROM but the grey screen is the only issue i have...and i know its only cause of the new ROM but im hoping someone else has an answer to the issue!!!

same here
Not looking for a solution, but just adding mine to the list,, I had a 6.0 version that did this. got a replacement after complaining of the backlight problem, and it did it (6.1 version), took it to the ATT device store and they swapped it for a third, 6.1 version also and it does it,, called the help line and they pretended not to know anything about it. just did a hard reset and said "its not doing it now,, I cant help you" I'll live with it if its the worst thing it has.
Scott

I just upgraded to the ATT 6.1 Rom last night and I'm facing the same issue. I have been trying to research as much as possible today and can only find people describing the issue. I did do some experiments today and here is what I noticed...
I have the Device Lock on my today screen. Before the ROM upgrade, when I would lock the device the screen used to dim immediately, and then of course I would press the power button to shut off the screen. Now, with 6.1 ROM, I noticed that when I lock the phone, the dim does not take place until 10 seconds. What seemed to be happening with my "experiments" today, is that if I press lock and wait for the 10 seconds for the screen to dim, and then press the power button to turn off the screen, no grey screen. If I press lock and hit the power button before the screen dims I get the grey.
Looking further into this, I hit lock and waited 2 seconds before turning off the screen. Sure enough after 8 more seconds I get grey. I repeated the experiment again. This time I hit the lock icon and waited 8 seconds before turning off the screen. Sure enough after only two seconds, the grey screen returned.
I feel pretty confident that if that dim took place immediately after lock, like the original ATT ROM, this might not be an issue (at least for someone like me that is used to the 2-step, lock and power button process).
As another experiment...
I also noticed that if I get the grey screen, I could slide out the keyboard and slide it back (which of course turns the screen back on), hit the power button to turn the screen back off, and the grey screen would go away.

Grey Screen on Tilt Problem
Same issue on mine. Anyone find a solution (for any version ROM, etc.) on the ATT Tilt? Thanks.

Grey screen of death?

Does anyone experience "Grey Screen of Death"??
Every couple of days my Diamond crashes, the screen is stuck displaying a noisy grey screen.
Most likely I will have to reinstall the ROM (I'm using SwiftBL 5.5) ... but if there is a simpler solution out there I'd love to know it,
Thanks,
Mike

I've seen that kind of screen but only when I'm playing a particular game and if I switch the Diamond off before closing the game down; when I next switch it on I get the noisy (mostly) grey screen. When this happens to me though I just need to toggle the power on and off a couple of times and it sorts itself out. Or just not switch the thing off when playing that game of course.
None of which helps you of course as yours sounds like a much more serious and randomly occurring issue.

never heard of it before. try changing to a different Hard SPL, these can have funny effects sometimes.

Thanks for reply. Well, at least I'm not alone.
Mine is more worrying alright. I left the Diamond in standby last night, it wasn't running any apps before that, and the phone didn't wake me up with my normal alarm as it had crashed sometime during the night, not doing anything in particular.

do you notice it get unusually hot at any time?
with some diamonds, when it is processing a lot and on charge it can get very hot, and this may have caused ur problem.

Maybe the Hard SPL will help.
One possibly odd thing I notice is that my ROM is listed as 1.93.00.00 on the bootup screen, I expected this to be 1.93.405.1. Is that usual?

It's not the hot or charging possibilities.
I can't find a pattern really, it definitely crashes just sitting there doing nothing.

Does this also happen with a stock rom?

I didn't see it on the stock rom, but that didn't last too long in my diamond and I've been running the Swift one for a couple of months now.

To rule out SPL and radio, you could try different versions there. If that doesn't help, try flashing another rom (maybe also the stock rom).
If this still doesn't get rid of the GSOD, I would send the phone back for repairs.
Sorry, I couldn't be of more help...

Good suggestions, thanks. At least there's something to try without flashing whole rom.

mine is the same, seems to only do it when phone is charging but idle overnight, and certainly not hot when it does it. I am running the stock 1.93 ROM. Maybe it just gets bored lol!

Then mine was very bored.
Always restarted itself during the night - and lost half the battery charge while doing so.
Had it repaired twice and now it works great. They told me it was a software problem, but I wonder what they fixed, because I have flashed the same SPL, radio and rom on my phone as before.

Glad you fixed it. Mine was ordered on the cheap from HK (to Ireland) so I'm reluctant to send it back except in dire need.
I often see it get very hot around the crash time, as if some app is running crazy, would explain the low battery.

BTW, what rom, spl, radio do you use?

I had the same exact problem up till a week ago.
Now I'm happily a satisfied Diamond user. To solve this issue, do either of the following:
1. Find a rom with a newer Manila version, e.g. Dutty > v2.6.
2. Install the latest Manila cab.
Changing hard spl doesnt work, as I had tried them all. Stock rom was more acceptable but the problem still occurs once in a while.
I had changed to Dutty's rom more than a week ago I haven't had the problem ever since. Try it and share with us if it works.
Reason I say its due to Manila is becos Dutty is using a newer version of Manila as compared to the rest.

Oooh, tasty. A confirmed software method of fixing the problem! I'll give that a go and observe the phone for a week. I'll post then if all is well.
Many thanks,
Mike

I'm running Olinex HardSPL 1.93, Radio BS14 and O2 Germany stock rom 1.93.207.2.
I hope knave's solution will do the trick for you.

Hi...
This just append to my phone sometime tonight..!
A left it charging over night ... like I always do..
and when I wake up... there's just a gray screen of death!
I've just flashed my first cooked rom... had stock HTC ROM before...
and my TF3D version is 1.2.35091.2_1813.6..
maybe this was just a freak accident... one time happening??
lets wait and see...

i'm backing up my phone at the moment to hard reset it later. i've got the problem, that in opera when the page (spiegel.de especially) is fully loaded and it idles for 5 secs, the screen turns grey with stripes and blocks slowly. after hitting power on/off 2 times it's normal again, but as soon as it's idling for 5 secs it fades to grey again.
must have messed up something while updating opera

Currupt Programs and failed boots

Hi , ive had the issue with randomly being stuck in the SPL a few weeks ago but the problem seemed to just go away by itself . Yesterday i flashed a ROM and noticed that after the first or second reboot i was getting stuck at the boot screen (Not the SPL the screen after that with the info in red) .
Today i flashed back to my current ROM and noticed the same problem again when installing programs one cab would fail and all other installs after that . When i rebooted i got stuck at the boot screen (again not the SPL)
so after another try i finally got all programs installed and rebooted but when i reached the today screen my background was gone and i got an exception about the programs in the startup folder not being found .
After opening file explorer it seems most programs are corrupt and will not run . Has anyone got any ideas on what i should try to fix this ?

Update im afraid its not good news i tried to work around the problem with sprite backup but things seem to have got worse .
Im now permanently stuck at the smart mobility screen with my radio information being displayed in red . Ive tried flashing a new rom and hard reseting which is all perfectly stable but i just cant get past the smart mobility screen .
Whats weird is the led on the left is blinking green , Any ideas before i downgrade (tiltscreen) to a Sony X1 (Dpad and hardware buttons)

Similar...May Help Some
AppleSucks said:
Update im afraid its not good news i tried to work around the problem with sprite backup but things seem to have got worse .
Im now permanently stuck at the smart mobility screen with my radio information being displayed in red . Ive tried flashing a new rom and hard reseting which is all perfectly stable but i just cant get past the smart mobility screen .
Whats weird is the led on the left is blinking green , Any ideas before i downgrade (tiltscreen) to a Sony X1 (Dpad and hardware buttons)
Click to expand...
Click to collapse
Hi there,
We didn't get there the same way, and I don't have the 'blinking green' LED, But I've got a similar "stuck" problem on the Forum here:
http://forum.xda-developers.com/showthread.php?t=508100
I'll follow yours and you can check this one out...I may be getting some help from 'higher powers' soon if I don't find a resolution on my own.
Wish I could actually ANSWER your question, and I'll let you know if I find anything else myself...
On the un-bricked road less traveled,
RAF

Am ok this is weird everythings back to normal now I turned it on this morning and it boots up fine no problems installing programs or anything .
Confused

That's Good...Though Agreed Confusing...News
Wow...so, good for you! I'm happy that your's did not proceed as mine has...or better said, has NOT.
Wish mine would just 'turn on and boot up fine', but it appears that I may be Murphy's bastard child.
Murphy has a theory of relativity that has nothing to do with Mass or the Speed of Light...
It simply states that if you're a relative of Murphy's, it WILL happen to YOU...hence the offspring reference.
On the other hand, confusion can be good...I'll bet it had you searching the Forum and finding out stuff you didn't know.
If nothing else, maybe you found some cool new ways to get into completely different kinds of trouble!
Glad to see your out of the glitch, hang in there...not by your neck!
RAF