Help! My Kaiser can't read my memory card!
After having transferred a few media files to my Kaiser's microSD card using Activesync's "explore" function, I noticed some folders with gibberish names had been generated in the My Documents folder. I tried opening some of them and found nothing in them. I dismissed this and continued with the file transfer. The strangely-named files eventually disappeared
Shortly after, I disconnected the Kaiser from my laptop, and started the Audio Manager, as I was on my way to the gym. An error message popped up saying the "file Audio Manager cannot be opened..."
I can't remember what prompted me to do so, but I opened the File Manager and discovered that my Storage Card was not registering anymore. That said, I had to settle with the gym's crappy music, instead of my the playlists on my Kaiser
Coming back from the gym I popped the memory card (2GB Kingston microSD) into my card reader and my laptop was able to read all its contents.
This morning I tried a friend's microSD card (same make & model) and my Kaiser still couldn't read it.
Is this a hardware or software problem? If the latter, how can I rectify this?
Thanks in advance for any input.
Put it in your computer's card reader and do a filesystem check.
rigelstuff said:
Help! My Kaiser can't read my memory card!
Click to expand...
Click to collapse
Watch out because Kaisers are well known for loosing whats on a microSD card (I've had this happen 3 times now) so I hope you have backed up everything of importance on your card before going any further.
I can't remember what prompted me to do so, but I opened the File Manager and discovered that my Storage Card was not registering anymore. That said, I had to settle with the gym's crappy music, instead of my the playlists on my Kaiser
Click to expand...
Click to collapse
I cant help with changing the gyms music but when you say "wasn't registering anymore" do you mean no files were showing in file manager (ie possibly corrupted/lost files - you never mentioned if you checked the file integrity on your laptop) or that under settings => memory => storage card tab, nothing is showing (whats in there)?
Is this a hardware or software problem? If the latter, how can I rectify this?
Click to expand...
Click to collapse
If it's software try a soft reset and if that doesn't fix it then back up your data and perform a hard reset (make sure the card is out of the device when you do this) - this is the Windows Mobile equivalent of running a recovery CDROM on a desktop PC and it will restore your devices files and settings to an 'as from the factory' state (assuming you've not changed the ROM/Radio or SPL since). Let us know how you get on.
Flying Kiwi said:
Watch out because Kaisers are well known for loosing whats on a microSD card (I've had this happen 3 times now) so I hope you have backed up everything of importance on your card before going any further.
Click to expand...
Click to collapse
I wasn't able to do a backup (didn't have Sprite Backup installed yet), but have manually saved all the files to my laptop.
Flying Kiwi said:
when you say "wasn't registering anymore" do you mean no files were showing in file manager (ie possibly corrupted/lost files - you never mentioned if you checked the file integrity on your laptop) or that under settings => memory => storage card tab, nothing is showing (whats in there)?
Click to expand...
Click to collapse
"Storage Card" doesn't show up in File Manager at all. I'll try doing a file system check on my laptop.
Flying Kiwi said:
If it's software try a soft reset and if that doesn't fix it then back up your data and perform a hard reset (make sure the card is out of the device when you do this) - this is the Windows Mobile equivalent of running a recovery CDROM on a desktop PC and it will restore your devices files and settings to an 'as from the factory' state (assuming you've not changed the ROM/Radio or SPL since). Let us know how you get on.
Click to expand...
Click to collapse
Already did a soft reset several times, didn't help. I was hoping to avoid doing a hard reset, but if it's the only way...
Much thanks for all your input
Sprite Backup not reqd for microSD backup
rigelstuff said:
I wasn't able to do a backup (didn't have Sprite Backup installed yet), but have manually saved all the files to my laptop.
Click to expand...
Click to collapse
It's easier than that... If you have Win XP (and probably Vista has an equivalent option), there is an often under utilised program under Start => Accessories => System Tools called 'Backup'. If you put your microSD card into it's USB reader, this program will do everything you need and it's very simple to use.
"Storage Card" doesn't show up in File Manager at all.
Click to expand...
Click to collapse
I understand that but what appears under start => settings => memory => storage card tab (tap those in that order)?
I'll try doing a file system check on my laptop.
Click to expand...
Click to collapse
As already suggested by khaytsus, that'd be a good idea to try before going down the last ditch hard reset route.
Flying Kiwi said:
It's easier than that... If you have Win XP (and probably Vista has an equivalent option), there is an often under utilised program under Start => Accessories => System Tools called 'Backup'. If you put your microSD card into it's USB reader, this program will do everything you need and it's very simple to use.
Click to expand...
Click to collapse
Interesting... thanks for this. There aren't really any critical files in my memory card, so a simple copy of whatever's in the My Documents folder will do.
Flying Kiwi said:
I understand that but what appears under start => settings => memory => storage card tab (tap those in that order)?
Click to expand...
Click to collapse
Make that "memory => System => storage card..." ;-)
Nothing shows in the storage card tab. That's what I meant when I said the phone doesn't recognise the card.
Flying Kiwi said:
As already suggested by khaytsus, that'd be a good idea to try before going down the last ditch hard reset route.
Click to expand...
Click to collapse
Thanks.
rigelstuff said:
Interesting... thanks for this. There aren't really any critical files in my memory card, so a simple copy of whatever's in the My Documents folder will do.
Click to expand...
Click to collapse
The advantage with using backup is it automatically throws it all into a simple single archive and saves things such as the label on your card but yes if you have a simple set up a straight copy is an option. Bottom line is that additional software isn't needed for microSD card backups.
Make that "memory => System => storage card..." ;-)
Nothing shows in the storage card tab. That's what I meant when I said the phone doesn't recognise the card.
Click to expand...
Click to collapse
Yes, you're right I missed the 'System'. Thats the place where I'd trust more than file explorer to actually indicate whether the card is being read. Let us know how you get on!
update
rigelstuff said:
Help! My Kaiser can't read my memory card!
...
Thanks in advance for any input.
Click to expand...
Click to collapse
I tested a friend's card from his TyTN II and put it into my phone and there was still no memory card detected. I gave him my card, and his phone was able to detect it.
I finally did a hard reset, reformatted my card, and the phone still can't detect the card!
It seems the problem may well be hardware-related. Looks like I'll have to send my phone in to HTC to be checked.
Thanks again to everyone who chimed in. 'will still give an update on how things go.
ta
Got my unit back from the HTC service centre. They had to replace the part that contacts the memory card. The old one was toast. And to think I've only had this phone for just over a year now.
Had to pay about USD120 for the part
i've had my memory card not read all the files on it two times now but recently i've kept the file heirarchy intact and havent made any new folders on the phone and it seems to be ok
Related
all of a sudden i realized my storage card's content (2GB) just dissapeared.
I have over half of my non OEM programs installed on it and i cannot use them.
has this happened to anyone before?
how do i fix this?
thanks
Well... It happened to me in some way, but after about a minute all was back again. Don't really know why. Maybe soft reset would help?
I had that issue a while ago, apparently it was gone, but the space was still occupied. I didn't find a solution so i had to reformat it and it never happened again.
This exact same thing happened to me yesterday; all of a sudden, when using Resco Explorer, all of the contents of my storage card disappeared. The card looked blank. However, it also still looked like the space was occupied - meaning I did not have 6 GB of free/empty space - just no content. I re-formatted the card on my desktop and am re-syncing now but I have no idea how or why this happened. I have not recently installed any new software.
Nothing disappeared. Turn off the phone, take the card out and put it back in, then turn the phone on. Did you even soft reset first?
ronfin44 said:
Nothing disappeared. Turn off the phone, take the card out and put it back in, then turn the phone on. Did you even soft reset first?
Click to expand...
Click to collapse
Tried it didnt work. I guess i have to re format
This happened to me and it was from a loose card and a soft reset found my data.
Soft reset didnt help. I tried a hard reset and Nothing. Its like my device cannot recognise my sd card at all. when i check in the setting it says the storage card is not installed.
what do i do?
I can say that it happened to me because I installed a P2P program and it froze and I had to reset. THen my sotrage card got messed up.
It's like any flash memory. If it's in the middle of writing and your phone gets turned off or something then you will corrupt your data. I don't know if you can buy some third party program to get your stuff back. maybe.
????
I had this problem too.....Here's a couple of things you can do
1) take out sd card , take compressed air and blow a little air inside where sd card goes , put card back in and do it slowly wiggle it ever so slightly , take out sd card and do this one more time , this worked for me.
2) in file explorer under "storage card" look for a file called " MSMETADATA ...and DELETE it for some reason this file freezes your device from reading you card
3) go to windows media player and go to library and update your library , see if your sd card shows up there , thats the way I knew my phone was reading my card
4) bad card....I have had a bad card before and it was doing the same , I bought a new one and things got better
good luck my friend
mike
this happened several times on my 8525, and once on my tilt. I've never pinpointed exactly what happened, but it IS a big problem that was supposedly fixed by HTC on the tilt.
I stuck the card in my computer and ran some data recovery tools. They dont always work, but you get lucky sometimes. I then formated the card and copied the data back.
ronfin44 said:
Nothing disappeared. Turn off the phone, take the card out and put it back in, then turn the phone on. Did you even soft reset first?
Click to expand...
Click to collapse
I turned the phone on and off several times and did several soft resets; I also went into Windows Media Player and attempted to update my library but it would not read my storage card. Neither would the "HTC Audio" program, or CorePLayer, or Resco File Explorer/Photo Viewer; nothing would even recognize the card. Also, when I used a card reader in my PC nothing appeared either. I had to re-format and re-copy my files.
Hey guys, thanks for your advise.
Im gonna buy a new microSD card and see if my kaiser recognises it. Hopefully it does. If so thats great.
Just hope its not the phone with the problem.
i'll let u know whats up
by reformat...do u mean hard reset?
Try this:
With the card in a read/writer or adapter that works (not the phone), go into DOS: Start>Program Files>Accessories>Command Prompt or Start>Run and type in CMD and Okay.
Change the directory to C: drive (i.e. cd\C: )
Type chkdsk e: /f /r at the c: prompt (e: is whatever your card drive is).
Let it run. If it asks about saving a file, you may as well say NO as it will be corrupted or a partial file.
Then EXIT and try the card. Data, for the most part, should still be there and not destructed like FORMAT will do.
Mack
bluemamba said:
by reformat...do u mean hard reset?
Click to expand...
Click to collapse
No - by re-format I mean I inserted the card into a card reader and re-formatted it as "FAT32" on my desktop PC. I tried to do his on my phone first with SK Tools and MemMaid but neither would recognize the card.
Well. My SDcard (scandisk) is not recognised by my phone or my card reader, so i could not format it.
I bought a new Kingston one and my phone recognises it.
I guess it was the card after all.
Mack5305 said:
Try this:
With the card in a read/writer or adapter that works (not the phone), go into DOS: Start>Program Files>Accessories>Command Prompt or Start>Run and type in CMD and Okay.
Change the directory to C: drive (i.e. cd\C: )
Type chkdsk e: /f /r at the c: prompt (e: is whatever your card drive is).
Let it run. If it asks about saving a file, you may as well say NO as it will be corrupted or a partial file.
Then EXIT and try the card. Data, for the most part, should still be there and not destructed like FORMAT will do.
Mack
Click to expand...
Click to collapse
I had the same problem: after something went wrong with an install file from my card on my Kaiser, all files on the card were deleted.
I was able to retreive the card content on my PC (from a card reaceder) with the free program "PC Inspector File Recovery".
After that, I restored the content to the card. I performed a checkdisk (see Mack5305 above). I then removed the directory MSMETADATA.
After this, I could use the card again.
back then i have always been getting file corruption on my sd card and i have read up a lot on it but nothing really works. After i switched to Open Touch v3.0 it was fine until yesterday my sd card got corrupted again and i lost a lot of pictures.. Anyone have any solution?
porkch0p said:
back then i have always been getting file corruption on my sd card and i have read up a lot on it but nothing really works. After i switched to Open Touch v3.0 it was fine until yesterday my sd card got corrupted again and i lost a lot of pictures.. Anyone have any solution?
Click to expand...
Click to collapse
sounds like you have a bad micro sd card. Corruption was common problem with the stock T-Mobile rom but not usually a problem with other roms.
Maybe you can take it out and format it. Hard Reset the phone and try it again.
You can format your card with Windows and that should work fine. Also I've had this program for awhile which is supposed to be far superior to any other program for formatting Micro SD Cards, but I've never used it. Here it is if you'd like it.
any special way to format it or should i just right click and then format?
porkch0p said:
any special way to format it or should i just right click and then format?
Click to expand...
Click to collapse
It might be best to take the card out of the phone. Put it in a card reader and format it on your PC, then put it back in the phone. Making sure you hear it Click in.
SD-Card
porkch0p said:
Anyone have any solution?
Click to expand...
Click to collapse
I think there are some possible reasons causing troubles like this.
- Files where not cleanly closed at poweroff.
Alway make sure, all programms and applications are terminated before you shut down.
- Incompatible SD-Card
Always refrain from cheap and/or unbranded Cards. I use a Toshiba 2GB SDCard. Never had any problems. Even with the orginal stock ROM with WM5.
- defective SD-Card
Kinda hard to detect if you have just one card. Plug the SDCard into your PC and do a "surfacescan" on the virtual Drive.
- unstable SD-Card connectors
Try to clean the connection-pads on the card and inside your device with a small brush or paper tissue. Never use any other fluits than water to clean connection-pads on the card and just a little drop of it. Make sure everything is dry before you turn your device back on or some parts could get seriously damaged!
I think its also a good advice to see your SD-Card and Systemmemory as a very unsafe and unstable place for critical data. Always do backups as often as you can.
Sorry, for my bad english. Its late and I already had some drinks PLUS I am not very used to speak english anymore..
Monarch73 said:
I think there are some possible reasons causing troubles like this.
- Files where not cleanly closed at poweroff.
Alway make sure, all programms and applications are terminated before you shut down.
- Incompatible SD-Card
Always refrain from cheap and/or unbranded Cards. I use a Toshiba 2GB SDCard. Never had any problems. Even with the orginal stock ROM with WM5.
- defective SD-Card
Kinda hard to detect if you have just one card. Plug the SDCard into your PC and do a "surfacescan" on the virtual Drive.
- unstable SD-Card connectors
Try to clean the connection-pads on the card and inside your device with a small brush or paper tissue. Never use any other fluits than water to clean connection-pads on the card and just a little drop of it. Make sure everything is dry before you turn your device back on or some parts could get seriously damaged!
I think its also a good advice to see your SD-Card and Systemmemory as a very unsafe and unstable place for critical data. Always do backups as often as you can.
Sorry, for my bad english. Its late and I already had some drinks PLUS I am not very used to speak english anymore..
Click to expand...
Click to collapse
Thanks for your help don't worry about the english, i still understand you and thats all that matters. i am using Sandisk 2gb.
BTW, zcink
the file you gave me doesn't work, it doesn't even let me extract it
Don't install any programs that may be running at any given time on your SD card. If you have a program running (that's installed on the SD card) and you phone hibernates/shuts down after not being used ... will cause SD corruption.
Nothing with a Today plugin that you use ... nothing that you may accidently leave running.
duprade said:
Don't install any programs that may be running at any given time on your SD card. If you have a program running (that's installed on the SD card) and you phone hibernates/shuts down after not being used ... will cause SD corruption.
Nothing with a Today plugin that you use ... nothing that you may accidently leave running.
Click to expand...
Click to collapse
and still every benchmark test shows...
... reading main memory = FASTER
... reading storage card = SLOWER
even with SDHC card!!
So I install all apps to mainmemory...
porkch0p said:
BTW, zcink
the file you gave me doesn't work, it doesn't even let me extract it
Click to expand...
Click to collapse
You are right. It was not zipped right. I took it down. Zipped it correctly, tested it and reuploaded it. The one thats there now is the new one. This is supposed to be Professional software. The guy I got it from said it was the Best thing on the Market. I had never used it before, but I tested it today and it works fine.
Cheers!
Mine corrupted too
Hi, just few minutes back I was trying to copy some files from external harddisk to my wing's stock supplied Sandisk 1 gb memory card and looks like it got corrupted. All I see is some junk characters and boxes as file name. I lost all my (memorable)photos and softwares . I was trying to copy directly from my external disk to phones storage card and I am not sure whether this caused this issue. I have Open touch 2.7 biggy.
I have two questions.
a. Where does active sync stores all the files, contacts, calendar entries in computer (the directory path). I tried searching in the computer but could not find it.
b. Does active sync saves my storage cards file too? I dont believe so. Is there a way to ask active sync to backup files from SD card too?
Thanks in advance
I have been playing with my diamond and now that I know what programs I want to run - decided to reset my to factory defaults and install only the programs I want.
I reformatted all memory (4gig and system) and everything was back to normal sprint as I recieved it.
I started installing the apps I wanted, and realised that I no longer had the option of installing to the 4 gig area. (even though that is where I was running the cab from.)
The memory is there and appears to be fine, but anytime I install something, it installs to the internal memory and never gives me the options of where to install it.
Anyone have any idea what I have done to mess this up? Was working fine before the reset and as I said, I can still see the internal storage (and run the .cab files from there) Even the programs I had installed to internal memory before, no longer give me that option. I am lost as to what to do.
Thanks,
Michael
Since you just reformatted I'd try another hard reset and see if you don't get a better first load.
Brenn said:
Since you just reformatted I'd try another hard reset and see if you don't get a better first load.
Click to expand...
Click to collapse
Tried a hard reset and reformatting the data (not at the same time) and still the same issue. When I install a program, it installs straight to the internal memory and I do not have a choice to load it anywhere else.
Any other suggestions?
Just got off the phone with HTC and it is a known issue with some phones after reformatting internal memory.
Basically issue was proven out by going to windows - setttings - Programs - Memory and looking at the Storage Card tab and there was no card installed....
Solution is to reformat the internal storage with your computer. (hook up the phone to the computer and select "hard drive" rather than "ActiveSync", right click on the drive letter that appears and select Format.
Problem was that with my XP machine it was like trying to format a floppy drive without a disk in the drive. (just kept locking up and giving me errors) My wifes Vista machine was able to format it just fine. (BTW - quick format will not work and you want to format it as FAT32)
I am now back in business.... HTC tech support was great and got my issue resolved for me.
Michael
McLoki said:
HTC tech support was great and got my issue resolved for me.
Click to expand...
Click to collapse
Haha that's a first, glad it worked out for you.
Hi, it seems like i've messed up my phone. It began when the phone hung it self so i just powered it off and then on again. And now all my progs/apps that I've installed to the memorycard stopped working and i also got an error message right after the boot up. But I think I've located the error but I don't know how to fix it. When I looked in the file explorer there is a folder called memorycard2 which my memorycard now is linked to and the phone is reading from it. Although all my progs/apps is linked to memorycard not memorycard2.
But there is a folder called memorycard too but it's all empty, any sugestion how to fix this problem, I hope hard reset wont be the answare to solve it
thx in adv.
Delete that folder?
Copy all of the card contents to a PC. Format the card and copy them back.
Easy fix...
Rename \Storage Card to anything else. Soft reset. Delete the folder you renamed (not storage card as it is now fixed).
WHen this happened to me i think i took all memory cards out - disconnected from the PC and deleted the Storage Card folder - put my memory card back in and it re-created a "storage card" folder instead of Storage Card 2
Thanks for all the replies guys. I think everyones solution will work although I went with buzz83 sugestion since it seemd sloppiest. My phone runs so much faster now and it also enabled the hardware acceleration for SPB MS3, the carusell is spinning like a chamber on a rustless revolver!
Oh yeah, it did solve my problem!
xudo said:
Thanks for all the replies guys. I think everyones solution will work although I went with buzz83 sugestion since it seemd sloppiest. My phone runs so much faster now and it also enabled the hardware acceleration for SPB MS3, the carusell is spinning like a chamber on a rustless revolver!
Oh yeah, it did solve my problem!
Click to expand...
Click to collapse
It's because you changed registry values to have things like internet cache/history etc stored on your storage card.
I am having an occasional but ongoing problem with loss of data from the SD Card in my Diamond II.
The card is an 8GB HC (http://cgi.ebay.co.uk/MicroSD-Micro...MemoryCards&hash=item3cb6213376#ht_1880wt_905).
Examples of the problem -
- I copied a complete directory of data from the PC to the card with the card in the PC. Data copied OK and was readable. But when I put the card in the phone the directory was still there but empty. When I then tried to re-copy the data to the directory over the USB connection, an error stating that the device was disconnected appeared on the PC - but I could still read other directories - so the directory was obviously corrupt - and could not be deleted from the card using the PC. I could delete it on the phone though.
This problem has occurred at least a dozen times.
- I have various music albums on the card. They show up in their correct 'album' on the phone. However occasionally after a restart of the phone some tracks appear in an 'unknown' album. If I delete the files and re-copy to the phone off the PC, they once again appear in the correct album. So it appears the MP3 tag is somehow being corrupted or 'misread'.
My question is - are these symptoms of a bad card, or is it possible there is a problem with the phone causing corruption of the card, and if so - what?
pewe said:
I am having an occasional but ongoing problem with loss of data from the SD Card in my Diamond II.
The card is an 8GB HC (http://cgi.ebay.co.uk/MicroSD-Micro...MemoryCards&hash=item3cb6213376#ht_1880wt_905).
Examples of the problem -
- I copied a complete directory of data from the PC to the card with the card in the PC. Data copied OK and was readable. But when I put the card in the phone the directory was still there but empty. When I then tried to re-copy the data to the directory over the USB connection, an error stating that the device was disconnected appeared on the PC - but I could still read other directories - so the directory was obviously corrupt - and could not be deleted from the card using the PC. I could delete it on the phone though.
This problem has occurred at least a dozen times.
- I have various music albums on the card. They show up in their correct 'album' on the phone. However occasionally after a restart of the phone some tracks appear in an 'unknown' album. If I delete the files and re-copy to the phone off the PC, they once again appear in the correct album. So it appears the MP3 tag is somehow being corrupted or 'misread'.
My question is - are these symptoms of a bad card, or is it possible there is a problem with the phone causing corruption of the card, and if so - what?
Click to expand...
Click to collapse
I would format the card (but I apprehend that you've done this already). If this makes no difference, and if the card works well on your pc-system, I would advise you to make a hardreset and/or flash a stockrom ...
Furthermore, to locate the problem it would be nice if you could test your TD2 with another card.
Good luck!
Thanks Braunie.
As I have re-formatted the card a few times, I don't think this will cure it.
The 'Seller' has agreed to replace it, so I sent it back today.
If I get the same problem with the new one I'll get a new 'branded' one and try that.
If that fails I'll have to try the hard reset etc. - but that would be a pain as I'd have to re-install the added software and re-configure it - but if that's what it takes......
Thanks again
pewe said:
As I have re-formatted the card a few times, I don't think this will cure it.
The 'Seller' has agreed to replace it, so I sent it back today.
If I get the same problem with the new one I'll get a new 'branded' one and try that.
If that fails I'll have to try the hard reset etc. - but that would be a pain as I'd have to re-install the added software and re-configure it - but if that's what it takes......
Thanks again
Click to expand...
Click to collapse
I have had similar issues where the card will work from the PC but not on the device and it turned out to be a bad card.
I have had similar issues where the card will work from the PC but not on the device and it turned out to be a bad card.
Click to expand...
Click to collapse
Here's hoping..........