Hello,
I have a Sprint HTC touch Pro and I can't access the internet using wifi. I can connect to my router perfectly fine. It also says connect to "Linksys (my network name). It seems like it's connect just fine, but I can go onilne. My desktop and laptop are both connect and working fine, but the phone is not working. I tried soft reset and hard reset. Nothing seems to work. Am I missing something? The phone is brand new.
Thanks
Related
This is probably a very specific issue that I'm experiencing but hopefully someone out there can help me.
I recently got an HTC Touch Diamond, running WM6.1. I use Internet Sharing on the phone and then connect it to my PC via a USB cable. I can then browse the web from my PC. If I now connect to my office VPN, it seems that the connection times out and / or is very slow. I can't even browse to other PC's on the network via the VPN connection as it times out. But I can ping the PC's so I know I'm definatly on the network.
Now I know what everyone is thinking... our VPN might be screwy. But if I use someone else in the office's phone (running WM6.0) I can connect and there is no problem whatsoever. The only difference is that he is on a different service provider than me (and of course a different phone).
I used to have a SE M600i before this phone and it worked perfectly on that (same service provider as now).
Has anyone experienced anything simular? Or have any ideas what I could check?
I've played around abit and found the following: When I take my SIM card and put it into another HTC running WM6.0 (can't remember the model) it works perfectly and I can browse our intranet sites over the VPN. So the problem is definatly limited to my phone.
I also used Internet Sharing on the other phone and then established the VPN connection from my laptop. I didn't change any of the settings so it is 100% the same on both phones as download from the service provider upon insertion of the SIM card.
On my phone when I'm connected to the VPN I can browse the network shares and download email, but as soon as I try and browse our intranet websites or try to connect to any database (using TOAD etc.) it doesn't seem to be able to retrieve data. Almost like the phone is not able to handle large amounts of data coming through... (i'm just guessing here)
Anyone know of any setting somewhere on the phone that could cause this to happen?
Finally got this working!!
I'm now using WMWiFiRouter to use my phone as a WiFi router and then connect to the internet from my pc. If I then connect to the VPN from my PC everything works fine.
I'm not sure if WMWiFiRouter implements Internet Connection Sharing differently than the normal ICS app on the phone, but it seems to work and it's pretty fast.
Can't believe it took two months - with absolutely no else seeming to have this issue - but I'm glad it's over now!!
hschutte said:
Can't believe it took two months - with absolutely no else seeming to have this issue - but I'm glad it's over now!!
Click to expand...
Click to collapse
i do. i cant even connect to the vpn, and using wmwifirouter the wifi button in comm manager is always switching to on.. even in flight mode !
so you're not alone in this one...
I have a brand new tilt that I got last night and I am unable to connect to my wireless network. When I enable wi-fi in my Wireless Manager, it prompts me to connect to my router or to my PS3. I choose my router, set it to connect to 'Work' (used to do this on WM2003/WM5) and enter my WEP key.
After the WEP key is entered, I see that it is connecting, but then it just goes back to the network being available.
I have tried changing the wireless power to high, deleted the settings and re-entered them. Rebooted the phone with a hard reset, as well as my router, and I am still unable to connect.
Any thoughts?
what about setting it to connect to "The Internet" instead of Work? that's how i have mine and it works flawlessly...
I get the same results. In 'Start' > 'Settings' > 'Connections' > 'Wi-Fi' I see the network I want to connect to. I highlight it and click 'Connect' and it says 'Connecting' for a few moments. Instead of moving to 'Connected' it just goes back to saying 'Available'.
I have tried every combination of 'Work' or 'The Internet' that I can find, and still no luck. I tried connecting to a neighbor's unsecured wireless network and got the same results, so I know it's not the WEP. On a side note, my Dell Axim X50 with WM5 connects to both networks just fine.
this happens to my phone every so often but a soft-reset or cycling the WiFi in the comm manageer usually fixes it...
Unfortunately, that hasn't worked for me. I have done soft resets, hard resets, and still it doesn't want to work. I'm going to try at my office tomorrow when I get there and see if that makes a difference, but I don't have high hopes at the moment.
I've read that some routers might be problematic, so I am wondering if anyone has tried the Linksys WRT100N with their Tilt. If so, was there anything special that was done to get it working?
same exact problem with my wi-fi... except the 1st day i got my tilt, the wi-fi was working flawless while hooked up through usb to my laptop.. now its not working at all. It just tries to connect and nothing happened. I may even have the same exact router lol. Its an old linksys
I think it's the Wireless-N router at home. I am at work on a WAP54G and it's working fine. PIE launches, I can see my network and Pocket Putty hits the servers I need it to. Unfortunately, that means I get to mess with the router at home, but fortunately it means there is nothing wrong with the tilt.
i have a linksys WRT54GX4. When I try to connect to it using the xperia, it tries to connect for a few seconds and then the status shows unavailalbe then a couple seconds later the status of the router goes back to available but i can never connect to it. The router is running a DHCP server and the wireless security is WEP 128bit and the authentication is open. I don't know why it doesn't want to connect. I really need to sort this out. Anyone else experience this problem? The phone connects to other routers in my neighborhood though, so it might be the router, but i have other devices connected to the router and they are just fine.
Haven't used that router before but maybe you could try updating the routers firmware to the lastest available.
These should be available from the manufacturers website.
already tried its the latest.th erouter isn't giving me any problems on my othe computers/ laptops. Is it possible that the x1 just isn't compatible with it?
Do you have any other security, i.e. MAC filtering, turned on?
no i never mess with the more advanced settings. BTW I even tried disabling all encryption basically unprotected, and it still gave the same problems! Thanks for the quick replies also.
Hmmmm......
Ok, I know its a pain but try changing your security from WEP to WPA.
Everyone with wireless should really use WPA or above, WEP is quite crackable with various free tools floating around the net.
yea but shouldn't it have connected with NO encryption whatsoever?
Hpoefully a hard reset will fix your problem?
I had the same problem but i thougt it was becuse ny router but i tried to connect to other networks aswell an got the same problem, well later on my phone stopped accepting files thrue the usb cable. and didt want to install some cab files that i had istalled before and knew was working.
I had enough and decided to hard reset it and it really fixed all my problems.
so hopyfully it will for you too..
Good luck.
yea i'm gonna try now, hopefull that will work, did u hard reset thorugh the iption in settings, or did you do it physiclaly through buttons>?
Havent had that problems ... what i do is allow only my devices mac address to connect ...
my psp as well as gf psp
2 desktop + laptop
htc touch cruise
xperia
and home media player
Everything else gets denied, cant really beat mac address filtering.
ok just tried a hard reset and still didn't work. The signal strength is full but the phone never even gives me that automatic message that there is a network available, but it does this for other routers in my neighborhood.
BuddyLee said:
Havent had that problems ... what i do is allow only my devices mac address to connect ...
my psp as well as gf psp
2 desktop + laptop
htc touch cruise
xperia
and home media player
Everything else gets denied, cant really beat mac address filtering.
Click to expand...
Click to collapse
Actually, you can, but that's for another forum
OK PROBLEM SOLVED. Did a factory reset on my router, then the phone connected. But when I went to change the channel from auto to 10, the wifi stopped connecting. After that, any susequent changes to the channel; whether I tried a different channel or set it back to auto, did not work and the only way to get it back was factory reset the router. So basically I have resseted my router, and have not touched the channel settings and it is working fine. BTW the dedicated Xperia tech support line is AWESOME, even though they weren't the ones who figured out why i had the problem (and they wouldn't have because it was the routers problem) they knew what they were talking about and are actually from the US!
n4v1n, did WiFi work for you in other networks (with other routers)?
I have the same problem with my phone: only reset of my house router allows the phone to reconnect.
I am not so convinced that it's a problem of the router, because two of Samsung phones (Omnia HD on Symbian and Wave on Bada) connect always without any problem.
does your router have a physical easy connect button? try to use that before connecting even you already have the proper setup on both devices. sometimes somehow that happend to laptop, phone, wifi card. and with a single push solved most of the quirks.
if i remembered correctly, older wifi support only up to 7-1 devices. and my phone seems never connect to anything higher than channel 6.
Hi there, i've been trying to get wifi to work on my x1 all day. really annoying!
I've got a netgear wgr614 as a wireless router. The x1 finds the wireless network. but when i put in the RIGHT wep key, x1 simply goes from available to connecting, and shortly after to available again! neither ie nor opera works.
Then i deliberately tried a WRONG wep key, no popup saying it's a wrong key.
so then i switched off wep, leaving wireless network unprotected. I tried to connect again, futile! goes from available to connecting to available again! I tried options such as Internet, Work, using PEAP option and what not. Simply won't connect to my network! strangely enough, i plugged it to pc with usb cable and it loads webpage, finally. But i really need wifi! Any thoughts? Many thanks in advance! this is driving me crazy. should've got an iphone
Forgot to add, I use the generic UK R3A rom.
anyone will contribute some input? greatly appreaciated!
have you tried to change from wep to wpa and restart the procedure?
When I 1st got my X1 I had the same WiFi connection problems.
A soft reset of both devices (phone & router) mysteriously fixed it. It's been fine ever since.
Hi i am having a strange problem with my phone connecting to my WiFi at home on my phone. I find it will not stay connected to my router. I put the WPA2 code in and my phone says connected then it forgets the network and asks me for the code again. My phone connects to WiFi at work so i thought it was my router but my computer and Xbox work fine still on-line. It just seem to be a problem between my phone and router. I have tried lots of things from hard resetting my phone to changing the security on my router and resetting it I am now at the point where i am at a loss and have no idea how to resolve my problem. I have updated the software on my phone but still no joy Does anyone out there have the same problem or able to advise
Thanks
Hi,
I can't find anything relevant for you, so I will have your thread moved to your device section. ?
XDA Visitor said:
Hi i am having a strange problem with my phone connecting to my WiFi at home on my phone. I find it will not stay connected to my router. I put the WPA2 code in and my phone says connected then it forgets the network and asks me for the code again. My phone connects to WiFi at work so i thought it was my router but my computer and Xbox work fine still on-line. It just seem to be a problem between my phone and router. I have tried lots of things from hard resetting my phone to changing the security on my router and resetting it I am now at the point where i am at a loss and have no idea how to resolve my problem. I have updated the software on my phone but still no joy Does anyone out there have the same problem or able to advise
Thanks
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Click to collapse
I'm not sure but I read somewhere this is a bug in the htc software. You can fix it by having a wpa code shorter the 6 characters I believe. Or maybe try changing to other wifi security protocol
XDA Visitor said:
Hi i am having a strange problem with my phone connecting to my WiFi at home on my phone. I find it will not stay connected to my router. I put the WPA2 code in and my phone says connected then it forgets the network and asks me for the code again. My phone connects to WiFi at work so i thought it was my router but my computer and Xbox work fine still on-line. It just seem to be a problem between my phone and router. I have tried lots of things from hard resetting my phone to changing the security on my router and resetting it I am now at the point where i am at a loss and have no idea how to resolve my problem. I have updated the software on my phone but still no joy Does anyone out there have the same problem or able to advise
Thanks
Click to expand...
Click to collapse
If your phone connects at work with no problems, than its not the phone. The problem will be between the connection to your router. If changing protocol dint work, you can try open network (No pass, just for testing) if connects then its the security.
You can also check in wi-fi advance settings "wi-fi frequency band" its set to auto.