hi all, i am hoping somebody can shed some light on this. My brother came from spain and he loved my phone and wants me to sell it to him. Its on O2 (UK) and unlocked and flashed few roms to it by now.
Whats strange is that it detects his card but wont register with any networks here even though his own phone does register with o2 and orange depends where he is.
Now i am confused as i thought open to all networks means he can use his own sim but didnt work, i even reset the phone and it detected his card and said it is configuring setting and need to restart but then no service.
Anyone can help? is it the ROM or am i missing some cabs?
Guys i lost my diamond and so had it barred with o2, i after left o2 and upgraded to vodafone to a HD
i found my diamond in my friend cars on saturday (6 weeks later!!)
i have called o2 to unbar the phone bit they cant seem to do it as i left them and moved to vodafone. BUT vodafone cant do it because the phone was locked to o2
what can i do?????!!!!!! can anyone help with some advice?????? i can prove its my phone with receipts and well they have been trying for 1 week to unblock and are still struggling....................
patterns said:
Guys i lost my diamond and so had it barred with o2, i after left o2 and upgraded to vodafone to a HD
i found my diamond in my friend cars on saturday (6 weeks later!!)
i have called o2 to unbar the phone bit they cant seem to do it as i left them and moved to vodafone. BUT vodafone cant do it because the phone was locked to o2
what can i do?????!!!!!! can anyone help with some advice?????? i can prove its my phone with receipts and well they have been trying for 1 week to unblock and are still struggling....................
Click to expand...
Click to collapse
You can try a rom upgrade or use a CID Unlocker Here Or you can change your imei through registry but i aint sure how to
its already sim unlocked but i dont know if its secuirty unlocked
i emailed olipro a while a go but he didnt respond. either he or tupisdin originally unlocked it for me i cant remember as i had a dimaond previously aswell which i sold for a touch pro, then missed so bad i bought another one
would i be allowed to change imei i thought this was illegal?
il give anything a try right now. if i security unlock again and sim unlock again will this do anything? or maybe if i flash the radio or rom again maybe???? its already hardspl
man thi sis so frustrating im angry!!
o2 just called me and said "technically" they unlocked everything there end but still it wont show signal, i tried 3 different sim cards now too
something did change - it now shows the G symbol by the signal but still no signal - there is just an "!" there
anyone?
id really appreciate some help here guys
This may seem stupid and it probably is but have you tried flashing a hard reset or maybe even flashing a new radio? I don't know if it will work but I'd certainly give it a try if I was you... You never know and you've got nothing to lose...
Hi patterns,
The only way to unbar the device is by the original provider (O2).
The provider simply places a national IMEI block so that your device can't be used anymore in the UK.
The only thing to prevent the device from being barred is by change the IMEI (which is illegal), but the info to do that isn't public (and illegal).
O2 is still the only way to unbar..
hi equinoxe,
thanks - this is what o2 are trying to do, but there is some problem because i moved provider to vodafone and then didnt keep the number, so there is something stuck in transit permanently. o2 have tried 3 times now to do this and keep telling me the same thing, i dont know what to do anymore........
i called and asked if i could change imei, the guy said it would work but he cant assist - obviously as you mention this is not legal. But in saying that is it still illegal if i do it for genuine reason?
man this is so frustrating, i finally out of pure good luck find my phone and it seems useless now!
guys o2 managed to unbar the phone but now it only works on t-mobile and o2????? it wont work on orange or vodafone, any idea why?
Hi!
After weeks of flawless function my Xperia can not find my carriers phone network.
I have updated the phone to the new ROM but that does not help.
The phone finds the SIM card and asks for the code.
Strangly it can connect to internet through my carrier (Tele2).
But I can not get a connection to the phone network and make a normal phone call.
Is something wrong with the phone?
NO, cause with another carrier (Telenor) everything works pefect.
Then obviously something is wrong with my carrier (Tele2) or the SIM-card.
NO, cause when I put my Tele2 SIM-card in another device (Ipaq 6515) it works perfect.
The Ipaq is not a 3G-phone. Can that have anything to do with it?
I'm getting lost here, all help is appreciated.
(ORIGINAL MESSAGE
Hi!
After weeks of flawless function my Xperia has started to lose it's phone network.
I notice it after I wake my phone up from stand by mode.
It doesn't help to turn the phone option off and on in Comm manager, but it has sometimes helped turning flight mode on and off.
Other times I had to restart the phone.
This happens a couple of times every day, after long times of not using the phone. I have not been able to trigger this problem, so I don't know what causes it or exactly when it happens.
Strangly it can connect to HDSPA while it has lost the phone network.
I have also experienced som freezes when I'm flipping between the panels to much.
All help is appreciated, thanks.
It would be helpful if you could give us more information.
What ROM are you using
Which carrier you have
etc.
mo.ammi said:
It would be helpful if you could give us more information.
What ROM are you using
Which carrier you have
etc.
Click to expand...
Click to collapse
I'm using:
ROM 1.02.936.3
Radioversion 1.06.25.29
The carrier is Swedish Tele2.
In Sweden we have GSM-900 and GSM-1800.
Tele2 also provide me with UMTS and HSDPA.
Today the problem became worse.
Even after repeated soft restarts it refused to find the phone network.
Then I change SIM-card to another carrier and it found the network.
I also tried the SIM-card that's giving me problems in another device. Works fine.
So both SIM-cards works. I'm now gonna go with the new carrier during the day to see if the problem come back.
If anyone have any ideas, please help.
krion said:
Today the problem became worse.
Even after repeated soft restarts it refused to find the phone network.
Then I change SIM-card to another carrier and it found the network.
I also tried the SIM-card that's giving me problems in another device. Works fine.
So both SIM-cards works. I'm now gonna go with the new carrier during the day to see if the problem come back.
If anyone have any ideas, please help.
Click to expand...
Click to collapse
All I can say that Xperia sometimes looks for the signal a bit longer it should IMO,
but I also know that carriers have many many problems usually and they're also often responsible for signal drops in some places too.
I know that 'cos I was talking to my carrier many times about it and learned something about it...
have u tried hard resetting the phone or re-installing the software? ..
if u run the sony update software it will give u the option to re-install your phones software - not sure if that has the same effect as a hard reset ..
probably worth trying
Amanox said:
have u tried hard resetting the phone or re-installing the software? ..
if u run the sony update software it will give u the option to re-install your phones software - not sure if that has the same effect as a hard reset ..
probably worth trying
Click to expand...
Click to collapse
Thanks for answering, I have now done a total reinstall and updated the phone to the newest R2... ROM.
The problem remains.
The phone finds the SIM card and asks for the code.
It can connect to internet through my carrier (Tele2).
But I can not get a connection to the phone network and make a normal phone call.
Is something wrong with the phone?
NO, cause with another carrier (Telenor) everything works pefect.
Then obviously something is wrong with my carrier (Tele2) or the SIM-card.
NO, cause when I put my Tele2 SIM-card in another device (Ipaq 6515) it works perfect.
I'm getting lost here, more ideas is appreciated. Tomorrow I will call Tele2 support.
Have you tried disabling 3G/HSDPA?
Chance that you have very poor 3G on your phone, whilst the IPAC is picking up ok 2G.
artesea said:
Have you tried disabling 3G/HSDPA?
Chance that you have very poor 3G on your phone, whilst the IPAC is picking up ok 2G.
Click to expand...
Click to collapse
Thanks for replying.
I disabled HSDPA/HSUPA in the advanced network menu. But it didn't help.
I also tried to choose GSM only in the phone seetings menue. But I could not even change the setting. Just got an error message about not being able to change the network (or something similar).
Is there any other setting that might be worth trying?
krion said:
Thanks for replying.
I disabled HSDPA/HSUPA in the advanced network menu. But it didn't help.
I also tried to choose GSM only in the phone seetings menue. But I could not even change the setting. Just got an error message about not being able to change the network (or something similar).
Is there any other setting that might be worth trying?
Click to expand...
Click to collapse
Having worked for several phone companies a few years at customer service I know what the procedure is.
-First thing they do is ask you to do a "crosstest", try your SIM in another phone and see if that works.
-You'll tell them that you did that and everything works fine when you use another phone.
-They'll automatically conclude that there's something wrong with your phone (correctly)
-They'll ask you if you could do a hard reset ( You did that too)
-Then maybe they'll try and reset the network (which almost never works)
Basically they'll have no other choice then for you to return it and have them look at the problem / replace your phone.
I don't think we here can help you with your problem
Good luck and keep us posted
Get a new SIM card. I've seen problems like this before, and an updated SIM card solved it.
The best way would be to test your SIM card in a similar phone, the ipaq not being close because it's not even 3G.
maedox said:
Get a new SIM card. I've seen problems like this before, and an updated SIM card solved it.
The best way would be to test your SIM card in a similar phone, the ipaq not being close because it's not even 3G.
Click to expand...
Click to collapse
I'm so confused right now.
Got my new sim card today, problem remains.
I call the carrier support and after they've looked the IMEI-number up they say that the phone is barred by an external operator. They won't tell me the reason and by what operator.
So I call the other carriers support and after they've done a IMEI-search they say that the phone is not locked in any way, by them or any other operator. After have been talking to Xperia support they come to the same conclusion. The phone is not locked but agree to that something is wrong, with phone or carriers, and they want me to try with a third carrier.
Final
I've handed in my phone to the seller and got another one back instead.
The end
Exact same problem
Howdy folks,
I have the exact same problem: My Xperia has worked fine for a month. Suddenly I can't register with Tele2 network (tried another Tele2 card as well that didn't work) for calling but have access to data channel so I can surf. Got told by the Tele2 support that my phone was fu**ed up. Got pissed off. Tried a sim for another provider (Telenor) that worked. Called the Tele2 support again. They noticed that I have an old (2g) sim, so they will send a new (3g) card to test if that fixes this mess. It should arrive late this week or early the next. Can't wait...
I'll keep you posted in this thread (or, if I should instead have made a new thread, a moderator may spank me and I will do better).
/Swedish Dave
Nope, new sim-card didn't fix it. But I have found at least one other xperia-user with this problem...
bad GSM signal
I have a X1
rom 1.03.931.10
radio 1.10.25.18
protocol version 52.56.25.29W
and since from the start I have bad GSM signal I have like 1-2 lines onli and it go up to 5line but onli from time to time (and then it drops again to 1-2line or none but If Itray to call is working or I get called but I can berly hear them bicose of the bad signal) on O2 network and in T-mobile is the same no mather wher I'm in town or outside of town; I'm in UK
is the phone damaged?? or...
sry for my bad english
My phone does the same thing
My x1 has had no problem with phone function or network. However, from the last week, the signal began to be lost sometimes, and the machine turned off automatically. and finally today, there is no signal at all.
MY SIM card works with other phones, so, I thought it might be software problem, and hard reseted with new rom. However, still no signal. It keeps looking. Does anyone have the same problem, and hopefully, solution?
I´m using my X1i with Tele2 as my service provider,but i don´t have any problems with signalstrength.. Works just fine..
speederTM said:
I have a X1
rom 1.03.931.10
radio 1.10.25.18
protocol version 52.56.25.29W
and since from the start I have bad GSM signal I have like 1-2 lines onli and it go up to 5line but onli from time to time (and then it drops again to 1-2line or none but If Itray to call is working or I get called but I can berly hear them bicose of the bad signal) on O2 network and in T-mobile is the same no mather wher I'm in town or outside of town; I'm in UK
is the phone damaged?? or...
sry for my bad english
Click to expand...
Click to collapse
I know I should've introdouced myself first, and that this is a strange first post, but:
HOLY SMOKES!!!
Xperia has FIVE reception bars????!!!!!
I always thought that 3 is the max value, since it only happened once that it went up to three bars, rest of the time it's maximum 2, usually 1.
I am also on Tele2 carrier, in Sweden that is, and since yesterday, I have no reception AT ALL.
Nothing.
Tried turning off 3G(or whatever it's called), nothing happens.
Tested with 3 other cards (one Tele2, one Telenor, one Telia) - all seem to be working okay. Except that the Tele2 one has slightly lower reception than the others.
Tested with 3 other phones as well - iPhone 3GS, Nokia 5800 Xpress Music, HTC Desire. All of them worked perfectly. Full coverage on that super-fast network thingy(the 3G symbol on iPhone).
Internet is just flowing on other phones - but Xperia is just falling behind in the most important section - reception.
Calls get dropped (2/3 of the calls), I must send same message at least 3 times in order to get it sent, Internet is crappy - if there's any at all.
Any kind of guidance is mostly appreciated.
P.S. A bit of those numbers which seem to be important:
Microsoft Windows MobileR 6.1 Professional
CE-OS 5.2.19608 (Build 19608.1.2.60)
ROM-version: 1.05.936.9
ROM-date: 04/19/09
Radioversion: 1.14.25.55
Protocol version: 1.0.11842.32680
Since all of you seem to have problems with one and the same carrier (Tele2) why don't you simply switch to another one? I once had a problem that was very alike the one described here and after several unsuccessful attempts of the carrier to fix it I simply switched to another one and all my problems were gone.
Hello all you clever people out there
i hope some of you can help me before i throw this thing at the wall
let me try to explain the problem i'm having
I bought this phone about six months ago and all was going well untill about two months ago
the problem i'm having is with phone service, at the top of the screen i get a '!' next to the signal indicator (Y) but when i touch the icon, on the next screen i get the Y with bars to indicate signal
on the phone settings screen it says no service and if i touch 'register on network' it says 'registering' then nothing???
what i dont understand is that i can still connect to the internet and get email via gprs (edge doesnt work when this happens) or occasionally via HSDPA or 3G
the only things i cant do is make or recieve calls or texts
Ive tried soft and hard resets and nothing changes, the only way i can get the phone service back is to put my sim into another phone, connect that to the internet then VERY quickly put the sim back in my diamond, and that doesn't always work
even when i do get it working it doesn't last, longest its gone is two days before it loses the service again
i've checked to make sure the phone hasn't been blocked and been to a few phone shops but no one seems to have any idea what the problem is or what to do about it (i've even e-mailed HTC and yo can immagine the respose i got! )
i know that i'm in a good area for signal as i've lived in the same place for years and hads lots of different phones on the same network (same number, same sim etc)
any ideas would be much appreciated as i'm sick of having to take two phones with me incase this one fails on me
phone details;
ROM: 1.93.405.1 WWE
DATE: 8/6/8
RADIO: 1.00.25.05
PROTOCOL: 52.29.25.12H
OPERATOR: orange (uk)
please help me
anyone with ideas can reply to this or email me direct [email protected]
thanks for reading this and hope that someone can help
Mike
btw just my 2 cents, orange has the worst coverage in UK, its terrible! and i have noticed my ignito has drastically worse signal on 02 than my other handsets.
those 2 combined, could be a possiblity.
yeah i know that but i have another phone on orange and sde by side my other one has full signal and my diamond doesnt
but if i touch the the indicator at the top the next screen shows at least two bars even when its not working, like i said, i've lived here for years and never had a problem before and this is relly annoying
but thanks for your input
yea, from what ive read, you might be able to flash the rom that deals with the radio on your phone, which may help, as my xda is pitiful even on 02, as we speak i have 1 bar, other phone is full!!
i though about flashing the rom and went on the web site, put all the details in and got a responce that no flash was availiable for it, i dont know if that because its locked on orange or if there is just no update
its really starting to piss me off because i think the phone is great (even though it isn't the most recent!)
thing is though, if i was to do my jiggery pokery and get the service back where i am i always get full signal on EDGE or GPRS
its confusing as hell
i'm just hoping that some one else has experienced the same and has a quick fix
i've downloaded some things from freewareppc and thought that something might have screwed about with my phone so got rid of it all and hard reset but no joy
i mean, as we speak now, the phone has no service but i've got it hooked up to the laptop i'm online with so its got signal (wifi turned off)
'jiggery pokery' - technical term
I have seen a somewhat similar problem too. Every now and then (especially just after making a call) I used to get the exclamation icon (No service) and couldn't make/receive calls for 10-15 mins until it finds network again. I used to try finding the network by trying Manual mode first (which actually failed to register to my network) and then selecting Automatic mode.
Solution: I complained to my service operator who were finally able to solve the problem in 2-3 days.
Right, ok, being that T-Mobile take HTC phones and then rebrand them up, who the heck am I supposed to go to for support when the hardware goes wrong?
Basically, the GPS on my diamond has gone tits up. I have reverted my diamond back to the stock TMob ROM to test (which comes with a donkey old radio) and still no joy. I have downloaded the HTC GPS Test Tool to see that it does connect to the GPS using, but just doesnt receive anything signal from sats.
I have just phoned up TMob CS and they were pants. They gave me a website which is for CoPilot (which I dont even use). Obviously, they havent got a clue on how to sort the issue out, and I am pretty sure its a hardware issue (unless someone on here knows how it fix it).
Has anyone with a TMob branded device managed to get HTC to fix any issues they have had with it?
What the heck am I supposed to do?