Related
Maybe some of you are already aware of this procedure, maybe not.
Anyway, it worked for me and I decided to share how to do it. Simple.
This procedure should only be used in case you really need enter into a bootloader mode and all other ways to do it has failed! Hold Camera button is one of these I am mentioning.
My Wizard was almost bricked at that time and after I speak with an I-mate technical guy, I got the following:
1. Make sure your i-mate™ K-JAM is not Connected to the PC and remove the dummy card or SD/MMC card
2. On your Desktop PC, open Microsoft ActiveSync, then go to File >Connection Settings >Remove the Selection from “Allow USB Connection with this desktop computer”
3. Reconnect your i-mate K-JAM to the Desktop PC using the USB Cradle and the Charger MUST be Connected to the Cradle (Don’t use the IrDA or Bluetooth for the Upgrade)
4. Run the Upgrade again and it will work fine without any problems.
While upgrading, the ActiveSync program will not go on, however the upgrade is running.
Hope it helps!
this realy worked for my (ex)bricked dutch tmobile mda vario !!!!
tip: REALY make shure that there is no wcescomm.exe running all the time and realy remove the sd card else is nogo
btw: my wizard is CID locked! and works like a charm
Thanks buddy!
I'm happy that worked for ya!
Take care!
I'm having a problem
The power went out as I was upgrading my Wizard (Cingular) so now it just turns on at the boatloader screen. I've tried running updates while it was in this screen (it did show the "USB" in the white bar) but most of the time it tells me there is a connection error. Even if I kill Activesync, I notice that when I run the update utility it still runs Activesync. I've tried disabling the USB connection but still get the connection error.
The only time I haven't gotten the connection error was twice it asked me to update but then told me I had the wrong file. This only happened when I tried "upgrading" to 1.05 as I was trying to start again. After it tells me that if I try running it again it gives me the connection error.
Any ideas?
Hi!
Have you already flashed your device once?
Which ipl/spl do you have?
I had problems over 1.05 ROM in the beggining.
If you stuck on bootloader mode, that's a good signal your device is not bricked.
I'd recommend you to disable activesync as you did and reflash it again! Check also if your device is CID unlocked! Search for a thread in the xda developers root.
Try to upgrade to ipl/spl 2.26 first and later to others you want.
Regarding the old file error...can be related to a missing file called enterbootloader.exe.
Hope it works for ya!
Take care
Ironman273 said:
I'm having a problem
The power went out as I was upgrading my Wizard (Cingular) so now it just turns on at the boatloader screen. I've tried running updates while it was in this screen (it did show the "USB" in the white bar) but most of the time it tells me there is a connection error. Even if I kill Activesync, I notice that when I run the update utility it still runs Activesync. I've tried disabling the USB connection but still get the connection error.
The only time I haven't gotten the connection error was twice it asked me to update but then told me I had the wrong file. This only happened when I tried "upgrading" to 1.05 as I was trying to start again. After it tells me that if I try running it again it gives me the connection error.
Any ideas?
Click to expand...
Click to collapse
My device is unlocked as I've been trying different ROMs as of late. I had gone back to the Cingular 2.25 ROM for a couple days to sort some things out and was going to flash Farias AKu 3.3 when my power problems happened. My Current IPL/SPL is 2.25
I've tried flashing the TMobile 2.26 but keep getting connection errors. In fact, I've tried flashing with every ROM I have pdviet 3 and 4, CIngular 2.25, TMobile 2.26 and Custom 1.05. Everything (except twice in the custom) gives me connection errors.
Any other trick I can try?
BTW, I used to live in Sao Paulo years ago...
Edit: OK, so I tried the 2.26 TMobile ROM after I typed this and it worked!! I'm back up but I was having trouble with that ROM beause of some incompatibilities with Cingular. I'll go back to Cingular's ROM and play it safe for now.
I believe part of my problem was I kept trying different updates one after the other. Now that I think back, the 2 times I got the update to almost work was after I turned off the device and turned it on again, which is what I did this time around also.
I had the same problems as mentioned by Ironman before. I followed the steps and with a few slight changes, I managed as well to "unbrick" my wiz. THANKS A LOT for the great step by step manual!!!
Still I wanted to know WHY i bricked my device:
I was trying to upgrade to the underground WM6 ROM. I got the same situation as ironman:
Quote:
The power went out as I was upgrading my Wizard (Cingular) so now it just turns on at the boatloader screen. I've tried running updates while it was in this screen (it did show the "USB" in the white bar) but most of the time it tells me there is a connection error. Even if I kill Activesync, I notice that when I run the update utility it still runs Activesync. I've tried disabling the USB connection but still get the connection error.
The only time I haven't gotten the connection error was twice it asked me to update but then told me I had the wrong file. This only happened when I tried "upgrading" to 1.05 as I was trying to start again. After it tells me that if I try running it again it gives me the connection error.
Unquote
I then followed the instructions by epimazzo as written above. I also tried the T-Mobile ROM 2.26 which was not working for me. PANIC!!!! Error messag was that I had the wrong Vendor ID. THerefore no upgrade to TMob 2.26 was possible. I tried it then my original qtek ROM in my language and see it worked!!! This IMHO means that I did not put the device in a proper IPL1.xx and SPL 1.xx status which is required for a clean system in irder to unlock it! So if it is bricked, try your native AKU2 ROM and make sure you unlocked it properly. Maybe you have to run the 1.05 ROM for a second time after the unlocking.
I hope this helps you guys.
Sounds great to hear that!
I had play around with pdaviet3, underground and another ROM just today without any problems at all. I don't think that this is the case. Now you get your device back to normal, try to reflash it again. Hope it works this time!
BTW,...São Paulo is a nice city. Thanks! Let me know if you decide to come here!
Take care
Ironman273 said:
My device is unlocked as I've been trying different ROMs as of late. I had gone back to the Cingular 2.25 ROM for a couple days to sort some things out and was going to flash Farias AKu 3.3 when my power problems happened. My Current IPL/SPL is 2.25
I've tried flashing the TMobile 2.26 but keep getting connection errors. In fact, I've tried flashing with every ROM I have pdviet 3 and 4, CIngular 2.25, TMobile 2.26 and Custom 1.05. Everything (except twice in the custom) gives me connection errors.
Any other trick I can try?
BTW, I used to live in Sao Paulo years ago...
Edit: OK, so I tried the 2.26 TMobile ROM after I typed this and it worked!! I'm back up but I was having trouble with that ROM beause of some incompatibilities with Cingular. I'll go back to Cingular's ROM and play it safe for now.
I believe part of my problem was I kept trying different updates one after the other. Now that I think back, the 2 times I got the update to almost work was after I turned off the device and turned it on again, which is what I did this time around also.
Click to expand...
Click to collapse
It seems you got the idea!
You did the right thing! Sometimes, use the official ROM can solve many issues out there!
Keep walking!
enlite_de said:
I had the same problems as mentioned by Ironman before. I followed the steps and with a few slight changes, I managed as well to "unbrick" my wiz. THANKS A LOT for the great step by step manual!!!
Still I wanted to know WHY i bricked my device:
I was trying to upgrade to the underground WM6 ROM. I got the same situation as ironman:
Quote:
The power went out as I was upgrading my Wizard (Cingular) so now it just turns on at the boatloader screen. I've tried running updates while it was in this screen (it did show the "USB" in the white bar) but most of the time it tells me there is a connection error. Even if I kill Activesync, I notice that when I run the update utility it still runs Activesync. I've tried disabling the USB connection but still get the connection error.
The only time I haven't gotten the connection error was twice it asked me to update but then told me I had the wrong file. This only happened when I tried "upgrading" to 1.05 as I was trying to start again. After it tells me that if I try running it again it gives me the connection error.
Unquote
I then followed the instructions by epimazzo as written above. I also tried the T-Mobile ROM 2.26 which was not working for me. PANIC!!!! Error messag was that I had the wrong Vendor ID. THerefore no upgrade to TMob 2.26 was possible. I tried it then my original qtek ROM in my language and see it worked!!! This IMHO means that I did not put the device in a proper IPL1.xx and SPL 1.xx status which is required for a clean system in irder to unlock it! So if it is bricked, try your native AKU2 ROM and make sure you unlocked it properly. Maybe you have to run the 1.05 ROM for a second time after the unlocking.
I hope this helps you guys.
Click to expand...
Click to collapse
Excellent post. I messed up with my own cooked ROM and could only get the bootloader screen. Tried the tips here - didn't work first time but I pulled the battery from the KJAM to reset it rather than using the reset button and it worked fine.
In my opinion this thread is so helpful to people who brick their device, it should go "sticky". Mods anything you can do about it?
Thanks buddy! I really appreciate!
We survive here over tips like that!
jt_armstrong said:
Excellent post. I messed up with my own cooked ROM and could only get the bootloader screen. Tried the tips here - didn't work first time but I pulled the battery from the KJAM to reset it rather than using the reset button and it worked fine.
Click to expand...
Click to collapse
Help me similar problem
I upgraded Super Rom, then my Wizard run very slow and no signal (no call out and in- no network at all). And Terible thing is PC could not dectect PPC thought Active Sync. I've soft and hard reset but no use.
So I donot know where to start to re install Rom again.
Please help me....
Hi there!
It seems that you just need to enter into the bootloader mode and reflash it again!
I had similar problems and more during my brick "false" stage!
So, just try to follow my steps here and you should be fine! Once you get into bootloader mode, just use any ROM out there to reflash.
Good [email protected]
thaiphong said:
I upgraded Super Rom, then my Wizard run very slow and no signal (no call out and in- no network at all). And Terible thing is PC could not dectect PPC thought Active Sync. I've soft and hard reset but no use.
So I donot know where to start to re install Rom again.
Please help me....
Click to expand...
Click to collapse
I was about to start a EMERGENCY HELP thread, but I *think* this is the right place instead.
The "touch" of my screen went dead today. It got progressively worse over a few hours, starting with difficulty in using the phone dialer, then random incorrect stuff getting triggered by screen taps.
So I hard reset, and got no response on the fifth alignment cross, meaning 1) "Tap on the screen...; 2) center; 3) top left; 4) bottom left; 5) bottom right. In that I could not proceed with alignment, I hard reset again, and now, at the first alignment screen, i.e. "Tap on the screen...", I have no screen response at all.
I called T-mo, and they are being great about sending a replacement ASAP (and getting me a loaner in the meantime).
BUT, I am running Faria+ AKU3.3 V2... so I clearly have to flash back to T-mo 2.26. I can;t figure out how to do it though, as no matter what I do I am stuck at the first alignment screen!!
HELP!! EMERGENCY!!!
(I have three or four days to get this done, so it's not THAT urgent)
Do a search for Broken Screen. Someone (either in Wizard Upgrading or in the Wizard forum) just had a similar issue with a cracked screen. They downloaded something that allowed them to get around the welcome page.
Actually, if you are just trying to flash a new ROM, don't even mess with it. Go straight to the Boot Loader screen (see the first post of this thread). No tapping necessary until the new rom is on (and that will be the Tmobile then so you would be good.
Thanks for the quick reply. Charging up to green now, and then will try to enter bootloader and flash T-mo 2.26. Will report back.
Worked great. Back to T-mo she goes!!!
BootLoader Mode
Excellent thread but you left out one thing.....exactly how to place your device in bootloader mode.
To clear up any misunderstanding because this is very important....this is how you do it:
Perform a soft reset, when the screen goes blank hold the camera button until a multi colored screen comes up .... That's it !!!!!!
When the unit is connected, USB is displayed at the bottom left.
I was upgrading my MDA using the official mda update 2.26 and then the phone completely froze. When I soft-resetted the phone, it wont get off the T-Mobile load screen. I tried to hard-reset it using the voice+commanager to reset, but then it just goes back to the T-Mobile load screen. Can anyone help me? I also tried to flash the Wizard_Love on the 3 color screen but it keeps giving me error 200. Please I need your help.
wow no response to such a serous problem. I'm having the same issue I down loading and install to my storage card some files gps navi apps from the ppc freeware site. while trying the apps my device froze. I held down the power button and it didn't respond so I removed battery.but device won't lad pass the second start up screen. what do I do
collwatt said:
wow no response to such a serous problem. I'm having the same issue I down loading and install to my storage card some files gps navi apps from the ppc freeware site. while trying the apps my device froze. I held down the power button and it didn't respond so I removed battery.but device won't lad pass the second start up screen. what do I do
Click to expand...
Click to collapse
Remove the sdcard/minisd and do a hard reset.
Bricked?
Hi all,
i have similar problem like Lo0o0nG.
Tried to flash wm6 on my g3 wizard following the wiki:
Flashed the Button ROM "CUSTOM__RUU_Wizard_1050412_WWE_101_11210_WWE ROM" but after rebooting the wizard stucks in the first screen with the beer glass on it - showing IPL 1.01, SPL 2.21, GSM 01.12.10 and OS 1.5.4.2.
Then nothing else happens...
Did this 6 or 7 times before with g3 and g4 phones - worked perfectly till now..
Are there any suggestions / any possibility to get my phone working again?
thx,
derHarry
If the phone is CID unlocked use the SD/mtty method to restore the full ROM image.
If it's not CID unlocked then try to unlock it with WST and reflash the ROM(s)
Thank you for your fast reply!
It's not CID unlocked, but WST can't connect to the device...
any other suggestions?
I'm sorry but WST can't connect unless the OS has booted already. I didn't realize it when answering.
I guess the only solution now is to use the commercial unlocking solution by IMEIcheck.co.uk
Thank you for your suggestions,
i think i'll replace the touchscreen from this bricked device with the broken one from my other device... so it's not that tragical
btw: how could this happen? did i something wrong while flashing?
derHarry said:
Thank you for your suggestions,
i think i'll replace the touchscreen from this bricked device with the broken one from my other device... so it's not that tragical
btw: how could this happen? did i something wrong while flashing?
Click to expand...
Click to collapse
Yes. I believe you flashed a ROM without permission (CID unlocking) or an upgrade went wrong (stopped before finishinfg) and now the bootloader 1.xx can't load the OS because the 2.xx address is different and can't be found.
cheers
I have a stuck image on my 8125. The phone "boots" but only shows a white screen, and is unusable.
The "a2sd all" restore option mentioned in the forums doesnt work for me. I have read on several forums that I should be able to reflash the OS from the bootloader, though I cant find any instructions on how to do this
Could someone point me in the right direction for how to flash an OS VIA bootloader?
Thx
1. Get the phone to bootloader (tree color mode) - I think by soft resetting and pressing the camera button at the same time
2. Connect it to the computer (Windows XP) with a USB cable
3. You will notice "USB" written in a lower corner of the phone (this means it is connected)
4. Now you can flash your provider's ROM without any problems
I am not sure whether the bootloader flashing is possible from Windows Vista.
You must flash normally (in bootloader you cannot use either shelltools or SoftSPL - so use your provider's ROM).
Mirek
Mirek - not to be totally ignorant, but the step 4 is what I'm having problems with .... where can I find either a providers ROM, or something that I can actually use while in bootloader mode?
Thanks!
NM ... Found it!
For anyone reading this .... You can get the provider ROM for the 8125 from HTCAmerica here: http://www.htcamerica.net/support/8125/software-downloads.html
Thanks for your help!
mirekluza said:
1. Get the phone to bootloader (tree color mode) - I think by soft resetting and pressing the camera button at the same time
2. Connect it to the computer (Windows XP) with a USB cable
3. You will notice "USB" written in a lower corner of the phone (this means it is connected)
4. Now you can flash your provider's ROM without any problems
I am not sure whether the bootloader flashing is possible from Windows Vista.
You must flash normally (in bootloader you cannot use either shelltools or SoftSPL - so use your provider's ROM).
Mirek
Click to expand...
Click to collapse
Dear Readers,
I'm having problem with my Dopod 900(,Qtek 9000,HTC Universal,O2 Xda Exec,Jasjar ). Can somebody please tell me what to do?
Before this, every time somebody called, the PDA lost the network bar and start to search or network and reject the calls automatically and also i wasn't able to send SMS. Now, i tried to install WM6 crossbow, the phone even cannot be on !!! even when i connect it to the charger, even the light will not be on. the only page that i can see is a white page asks Press 0 to Restore factory default or press X to exit. either perss 0 or X, the phone will be off and i cant turn it on with power key....
Please tell me what can i do ?? I really need your help.
PLEASE REPLY, PLEASE.
[email protected]
Warm Regards to All
G-Jorji
brick?
hey guys, i need a little help. i downgraded my phone to buttons rom and then i was gonna attempt to upgrade the ipl/slp to 2.xx. so i downloaded the wizard ipl/spl 208 from the ftp site. i had a successful flash but when it went to reboot, my wizard never turn on again. ive searched the forums but it seems to me i have a brick found nothing. has anyone had the same situation happen to them? and find a solution?
it wont turn on at all anymore
acuraholic said:
hey guys, i need a little help. i downgraded my phone to buttons rom and then i was gonna attempt to upgrade the ipl/slp to 2.xx. so i downloaded the wizard ipl/spl 208 from the ftp site. i had a successful flash but when it went to reboot, my wizard never turn on again. ive searched the forums but it seems to me i have a brick found nothing. has anyone had the same situation happen to them? and find a solution?
it wont turn on at all anymore
Click to expand...
Click to collapse
WHAT did you downgrade from?
Did you re-unlock your G3?
How's your battery?
acuraholic said:
hey guys, i need a little help. i downgraded my phone to buttons rom and then i was gonna attempt to upgrade the ipl/slp to 2.xx. so i downloaded the wizard ipl/spl 208 from the ftp site. i had a successful flash but when it went to reboot, my wizard never turn on again. ive searched the forums but it seems to me i have a brick found nothing. has anyone had the same situation happen to them? and find a solution?
it wont turn on at all anymore
Click to expand...
Click to collapse
IPL/SPL 2.08? Does that exist? Do you mean 3.08?
Are you sure your device is a G3? Or you killed it when flashing Button's ROM?
Hi!
this is my first post here, so sorry for my bad english or mistakes
i bought a qtek 9100 on ebay, and i'm wondering if it's a brick or not. i received the device 3 days ago. during this time i read through a LOT of threads here, tried a few things and nothing works.
here is some info:
- the phone is a qtek 9100 without branding
- the IPL is now 1.01 (i flashed "CUSTOM__RUU_Wizard_1050412_WWE_101_11210_WWE" successfully)
- the SPL is 2.18 (because of the missing suffix ".0001" i guess it's a G3)
- GSM is 01.12.10
- OS is 1.5.4.2
- when i start the device (without any button pressed) it stops at the splash screen (which was a qtek logo before flashing, and is now this picture with a beer, that says "some things last forever" )
- i can get into bootloader screen (color screen) by holding camera button while starting
- in bootloader screen a small "USB" appears when i connect cable to usb on pc
- when i press communicate and voice buttons (on the sides) while starting, the "Press send to restore factory default" screen appears, but pressing send prints out "Format FAT Partition Format is Failed"
- the device gets recognized by windows ("Mobile Device" appears on my computer)
- ActiveSync 4.5 does not connect to device, not even as guest.
- when i hit "Connect..." in ActiveSync's connection settings, nothing is found
("Allow USB Connections" is ON)
- the device is CID-locked ("FF" state in Mtty 1.42)
- i can't unlock CID, because i can't get "EnableRapi.cab" onto the device without ActiveSync connection
Ok, these are basically the things i know now. The problem is that i never saw any other screen then the "HTC" boot screen, the "Qtek" splash logo (the one with the clouds) before i flashed with custom ruu wwe, after that i see the new splash logo, and i can get into bootloader (color) screen. I never saw any windows mobile running on this device! I could never establish a connection with ActiveSync!
So i hope that someone here on this nice forum can help me get this device to work (WM5 would even be enough right now) or at least give me a hint!
Thanks in advance!
Put the phone in bootloader mode and flash back to the original ROM.
since i bought it in ebay i don't have the original rom of this device.
but i found "233309-qtek9100_2180707_21807109_20710_qtek_ger_ship.exe" through google, which seems to be an original qtek rom (version 2.18). shall i flash this one?
You can find in the Wiki the latest official roms of every brand for our Wizards .-
ok, thanks.
i found one (Qtek GER 2.18.7) and flashed it. the process was successfull, now the IPL/SPL is both 2.18 . But the device still doesn't start and stops at the splash screen (which is now the original qtek splash again). I can still get into bootloader mode and hard reset results in "Format is failed"! No ActiveSync connection either... how should i proceed now?
i basically narrowed it down to these two problems:
- the splash screen freezes
- hard reset error "Format is failed"
( IPL: 2.18, SPL: 2.18 )
can't anybody help please?
i'm freaking out about this
With everything i’ve read the only people who’ve had any success had CID unlocked devices.
ok, i think that too for what i've read so far...
is there any other way of CID unlocking except lokiwiz (can't copy enablerapi.cab without activesync!)?
would this imei-check service that i've read about work in this case?
meanwhile i've also tried something with mtty (r2sd all) but doesn't work -> "didn't get proper security level"
is this also because of the CID lock? i tried to find out the right password to enter in mtty, but found nothing that worked...
does anybody know the correct password?
I couldent CID unluck my 9100 with lokiwiz so i did it 5min ago with Wizard Service Tool (ha to reboot my computer).
I'm having the exact same problem,
except I can't flash any other ROMS so I'm stuck looking at this incredibly frustrating beer picture, with "some things last forever".
Does anyone have any further ideas?
Look up the orignal rom on the wiki, get into bootloader. And flash it back.
Jodda said:
I'm having the exact same problem,
except I can't flash any other ROMS so I'm stuck looking at this incredibly frustrating beer picture, with "some things last forever".
Does anyone have any further ideas?
Click to expand...
Click to collapse
Jodda said:
I'm having the exact same problem,
except I can't flash any other ROMS so I'm stuck looking at this incredibly frustrating beer picture, with "some things last forever".
Does anyone have any further ideas?
Click to expand...
Click to collapse
Hi Friend!
I have the same problem with my Qtek9100!
Any ideas? have you solved your problem?
I have the frustrating beer picture
Please help me.
Very Thanks
Like I sad before
Get into bootloader, flash back the original rom and try again.
mizobuchi said:
Hi Friend!
I have the same problem with my Qtek9100!
Any ideas? have you solved your problem?
I have the frustrating beer picture
Please help me.
Very Thanks
Click to expand...
Click to collapse
I put the original rom.
But... the problem is the same.
when I started the device (without any button pressed) it stops at the splash screen (which has a qtek logo before flashing)
- i can get into bootloader screen (color screen) by holding camera button while starting, I installed the original and others rom who days before works perfectly... Now... this stopped at splash screen
- when I tryed to format.. = "Format FAT Partition Format is Failed"
Any idea?
I have tried this : http://forum.gsmhosting.com/vbb/showthread.php?t=332143
but... without success.
Could you help me, please?
Very Thanks
i'm still stuck with the same problem with hang up on qtek splash screen, too!
i have IPL 2.18 and SPL 2.18 and i can get in boot loader screen and connect with usb. (but no activesync connection!)
formatting doesn't work either.
does anybody have an idea how to solve this?? it's frustrating... i've tried almost every guide here on the forums.
same proplem here with
ipl 2.16
and spl 2.16
I used this to fix this problem
Hi i had the same problem the other week, installed a dodgy app, went to do a hard reset and wouldn't do a hard reset format failed. Tried updating rom everything worked ok until you booted it up. Wouldn't go past second splash sreen. After a few hours of trawling round i found this thread.
http://forum.xda-developers.com/showthread.php?t=276963&highlight=format+is+failed
worked for me. Hope this helps you out.
Problem in connecting to my PC
Hey ,
I just bought a qtek 9100 a day before ... I tried to connect it with my computer.. instead of connecting my battery gets charging well can u plz help me out !
is there any software that i should install in my pc in order to get it connected to my PC...... please help me fast ! Lot of work is pending !
Thanks
Salman
Ok guys, I finally have this SOLVED.
My QTEK 9100 is working fine now!!!
I'm so happy with it right now
Since nothing I tried worked, I went to imei-check.co.uk and got my phone completly unlocked! It only cost me about 11€ and since it works now I have to admit that it was worth it (no advertising). After the unlocking was done I could do the "r2sd all"-method (Tool: MTTY 1.42) using a miniSD card. You can find a good tutorial on this board somewhere. After that everything was just fine...
-> I never saw it working and Hell Yeah: This baby just kicks a$$ !!! (although it's kinda 'oldschool' these days )
Hy!
I have a ba with broken power button. The button has rend a pace of motherbord. How can i update my rom without this? Can i turn on the bootloader mod by shoftware? How can i repair it?
(i can't speak eglish, but i try it! )
thx!
hi and welcome to the forum!
there are several things that come to mind:
1. in my signature there is a link to the htc blueangel service manual that can help you fix your power button, because sooner or later, you might need it.
2. assuming that you already use a wm5 or higher rom, before attempting to upgrade you can try a dry run and try to put the device into bootloader mode by running enterbl.exe on the device (it comes with every RUU), then without upgrading you perform a soft reset to restart it and then try a hard reset with only reset+camera+record and see if the menu shows up. then you are good to go.
3. if you are running wm2003, you should check, whether your rom is already WWE, you might be able to upgrade without putting the device into bootloader mode before beginning.
please post back if any of that worked. if not, i still have an idea involving mtty, but i would have to look it up first and maybe it is not necessary.