Hi, Profs:
My T-Wing crashed yesterday. Actually, I don't know what happened.
It just can not pass wm logo load. Each time, it will restart itself after I heard the music.
I called T-mobile customer service. Their "genius" told me to push "ok+power+reset" to reset the phone, but there is no effect. After several tries, he asked me a lot of unrelated questions, and gave me a conclusion. My phone is out of service, he had no idea with it.
So, I came here asking for help.
I don't know the SPL number, because when I push those 3 buttons, there is not response.
I would like to know what can I do now. I don't want to buy another phone, because I have 3 months left to update a new one.
copy
troy2009 said:
Hi, Profs:
My T-Wing crashed yesterday. Actually, I don't know what happened.
It just can not pass wm logo load. Each time, it will restart itself after I heard the music.
I called T-mobile customer service. Their "genius" told me to push "ok+power+reset" to reset the phone, but there is no effect. After several tries, he asked me a lot of unrelated questions, and gave me a conclusion. My phone is out of service, he had no idea with it.
So, I came here asking for help.
I don't know the SPL number, because when I push those 3 buttons, there is not response.
I would like to know what can I do now. I don't want to buy another phone, because I have 3 months left to update a new one.
Click to expand...
Click to collapse
Copy this onto your phone and run the .exe file and whammo instant boot loader mode.
best of luck on your hardware issue!
troy2009 said:
Hi, Profs:
My T-Wing crashed yesterday. Actually, I don't know what happened.
It just can not pass wm logo load. Each time, it will restart itself after I heard the music.
I called T-mobile customer service. Their "genius" told me to push "ok+power+reset" to reset the phone, but there is no effect. After several tries, he asked me a lot of unrelated questions, and gave me a conclusion. My phone is out of service, he had no idea with it.
So, I came here asking for help.
I don't know the SPL number, because when I push those 3 buttons, there is not response.
I would like to know what can I do now. I don't want to buy another phone, because I have 3 months left to update a new one.
Click to expand...
Click to collapse
You might have installed a bad program to your storage card. Some programs were intended for installation to your device and won't run when installed to your storage card. This can put your phone into a continuous boot cycle. Remove your storage card and see if it boots up. If it does, uninstall the program that you recently installed to your storage card. That should fix it. Hope this helps.....
T-Mobile Wing is the Herald, not Hermes
nicce to see 2 great cooks in hermes here
Related
So, all yesterday, I was having problems getting service anywhere I went. Towards the end of the day I got no service anywhere. So... put my phone on the charger all night, woke up and... Nothing.
Phone wont turn on, battery pull won't work, can't get into bootloader. Orange light turns on when I plug into charge.
I was running the stock HTC ROM with a couple programs installed. Google maps, iContact and Soft Key Changer. Thats it. Had no problems until now.
I called the company I got if from said bring it back they will get me a new one (just got it last Sunday). I can't get Activesync to see the phone so reflash is not a possibility.
They won't be able to turn it on at the store, this thing is gone. But if someone somewhere sees its a new ROM when they send it back (if they can get it on), am I screwed? I think I'd just say the guy in the store did it cause he had is last...
from what I understand you void the warranty by using a different rom.
xconradx said:
So, all yesterday, I was having problems getting service anywhere I went. Towards the end of the day I got no service anywhere. So... put my phone on the charger all night, woke up and... Nothing.
Phone wont turn on, battery pull won't work, can't get into bootloader. Orange light turns on when I plug into charge.
I was running the stock HTC ROM with a couple programs installed. Google maps, iContact and Soft Key Changer. Thats it. Had no problems until now.
I called the company I got if from said bring it back they will get me a new one (just got it last Sunday). I can't get Activesync to see the phone so reflash is not a possibility.
They won't be able to turn it on at the store, this thing is gone. But if someone somewhere sees its a new ROM when they send it back (if they can get it on), am I screwed? I think I'd just say the guy in the store did it cause he had is last...
Click to expand...
Click to collapse
Try a different battery or a different charger first.
brynwall said:
from what I understand you void the warranty by using a different rom.
Click to expand...
Click to collapse
Thats what I understand too. However, you can't get the thing on, no connections - nothing. They won't be able to tell at the dealer for sure. And I think in this state it goes to the junk pile cause I can't get any connection on it period.
From my dealing with Cingular and having to exchange my 8125/Wizard, they always include the statement regarding voiding your warranty if you load unauthorized rom images on your phone.
That being said, I have sent back many bricked 8125's for various reasons (none of which were bad rom images), and I never had an issue with them actually noticing that I had a custom rom loaded on it.
Of course every carrier is different, but judging from my experiences, I think you'll be fine.
NotATreoFan said:
From my dealing with Cingular and having to exchange my 8125/Wizard, they always include the statement regarding voiding your warranty if you load unauthorized rom images on your phone.
That being said, I have sent back many bricked 8125's for various reasons (none of which were bad rom images), and I never had an issue with them actually noticing that I had a custom rom loaded on it.
Of course every carrier is different, but judging from my experiences, I think you'll be fine.
Click to expand...
Click to collapse
Cool, thanks man. I think I'll be fine too. I feel that the issues has nothing to do with the ROM, as the ROM has been working fine for a few days now with no glitches except for the service problem yesterday. I wont mention the ROm of course, but the thing does not turn on in any way whatsoever. The only thing that happens is when you plug in the power you get a orange light up top.
Thanks for your help, I'm glad they haven noticed even on working phones with different roms.
It sounds like it could be as simple as a power issue. Either charger or battery.
But I had the same thing happen to a Razor once. Bricked at the bootlloader screen and would not take a charge from that point on. My carrier (AT&T) had told me the device was beyond repair (translation: they had no clue at the store). Ended up having to borrow a charged battery to re-flash the device.
Haha, I bricked a razr once too, and was able to revive it with via a number of things (barely). I was trying to change the boot screen. Those phones are fun to mess with - at least you could get into the boot loader most of the time even if it was near death.
I'll try a different battery when I get to the store.
I went to the store just now, they changed the battery and... nothing she tried my battery in a new phone and it worked, so the battery is fine, but my phone is f*cked.
I am replaceing tomorrow.
Have been reading all the forums and had used the info here to put a custom ROM on my T-Mobile Wing. Unfortunately my Wing is now suffering a hardware problem and has to go back for a warranty replacement. This could obviously be a problem if it has a non-standard ROM on it. Because of this, I went ahead and grabbed the RUU_Atlas_TMO_US_4[1].10.531.3_4.1.13.37_02.83.90_Ship.exe file via the threads and attempted to reflash my phone.
I am running the flash attempt from a physical Windows XP system. My phone is fully charged. I have an active partnership set up with the phone and active via ActiveSync. I start the flash process and the phone reboots into bootloader mode as expected. The flash process gets to 1% then the phone reboots into regular mode again and the RUU reports that the flash failed.
Am I missing something?
Update: apparently I was missing something. I had read the thread indicating the phone reboots at 1% and 30% (though mine only rebooted at 1%), but I assumed it would go back into the boot loader automatically which it didn't. On a hunch I tried forcing it into the boot loader and the RUU continued. Weird.
Have you HardSPLed your phone before? If you have, you have to bypass the SPL... Rumor goes, flashing the stock RUU WITH USPL will do this for you. I haven't tried it so I don't know if this will work or brick the device.
I had my phone picked up for warranty this very day. It was running Itje's latest ROM before the 6.1 update, but it totally died on my the other day. So now I'm hoping they won't mind too much about the hard-spl ing and the flashing and the overclocking *cough*
Good luck restoring your phone though. Maybe they won't care, I'm hoping for that
I basically took ivanmmj's advice and wrote a lil guide, I hope it gets sticky'd. http://forum.xda-developers.com/showthread.php?t=364543
DaMyth said:
I basically took ivanmmj's advice and wrote a lil guide, I hope it gets sticky'd. http://forum.xda-developers.com/showthread.php?t=364543
Click to expand...
Click to collapse
Glad to hear it worked. ^_^ I think that's the second account I hear of it working, so it must be something that DOES work.
Not to raise the dead but good thing I found this thread, worked or me too. Anyone know anything about the warranty replacements tmobile sends out? I'm assuming a refurbished model but anyone know the type o condition they are in?
The model that I got as a replacement, oh so long ago, has been working like a champ since I got it. It looked brand new, but then again, the original had problems not too long after I first got it, when the Wing was still a pretty new device.
Thats good to know, should only have to last me a month or two seeing how tmobile in their infinate wisdom lost the cell tower near my house a few months ago and contract is done on the 29th.... hello tilt!! (or touch pro )
Im really really hoping that someone can help me here
It started this morning around 10:00 or so - I took my phone out to check my messages, everything is working fine. I lock the phone and put it standby (power button) and *surprise*, it locks up and wont come out of standby
So i just re-set it (like im forced to do 20 times a day) and instead of booting it went straight to this red/green/blue screen. At the bottom of the screen it just says "Serial" but doesn't actually give a serial.
I instantly thought it was bricked, so i removed the battery and left it out for a few mins. Then i put the batt back in, and it booted normally. I used it throughout the day with no problems.
Fast forward a few hours and it does it again but now it wont boot at all (ive reset the thing like 100000 times in the last hour ive been working on it).
WTF is going on?? Im really really hoping that it isnt too screwed to fix
The last program I installed was the SPB pack, but that was over a month ago, and i use the phone every day, multiple times a day.
Oh, and to make things worse i was planning on relying on my TomTom tomorrow
and the text on that screen says:
Kais1*0
SPL-1.56.0000
CPLID-8
And at the bottom it just says "Serial" but none is given.
This blows
Have you recently tried to flash your phone? Have you ever? If you never have flashed it or attempted to use Olipof's app, then take it to the store and demand a new one.
Do you see "USB" instead of "Serial" if you connect your sync cable to your phone when in the bootloader?
If so, I would download the latest carrier-branded rom and flash it to your device. As long as the rom is designed for your device, then you do not need to do anything special prior to running the file from your PC.
grandpareza said:
Have you recently tried to flash your phone? Have you ever? If you never have flashed it or attempted to use Olipof's app, then take it to the store and demand a new one.
Click to expand...
Click to collapse
I have never flashed it but i have spilled water near it (on the counter, the phone got wet but that was months ago and has no relation to this).
Can they check if it has been wet before?
When i plug it into my computer it says USB instead of serial. Should I try to re-flash with an updated rom and see if it fixes it or just take it in?
If you find me on MSN IM ([email protected]) we can run a diagnostic & see what the problem is.
GSLEON3 said:
If you find me on MSN IM ([email protected]) we can run a diagnostic & see what the problem is.
Click to expand...
Click to collapse
Thanks, ill give you a buzz.
I need to finish and email a few things first (shouldnt take more than 30mins).
Actually, ill just message you tomorrow or something.
Ive been really busy this week.
well did you get it fixed? what did you do?
Yikes, that happened to a friend of mine, but he flashed his and then had to reflash it. I think there is a place on the back under the battery that they use to tell if it's been wet. I would take it back, even if flashing it fixes it, you don't want it to happen again.
oh and it doesn't mean serial like a serial number, it is a serial connection.
I havent been able to get it fixed.
I think ill try to flash it this weekend and see if that fixes it
You'll only make problems worse if you reflash. I've analyzed the MTTY output you've sent me & you have a bad NAND storage blocks.
You need to follow the directions I sent to your email account via MSN IM.
DO NOT REFLASH UNTIL YOU'VE TAKEN CARE OF THE BAD BLOCKS!!!
this happened to me and someone else in XDA a while back. I saw his thread (link below) and then PMed him. I will copy / paste our PMs:
http://forum.xda-developers.com/showthread.php?t=344402
jackjohnson said:
dockular said:
jackjohnson said:
dockular said:
Sup Jack, my Tilt is doing the
Kais1*0
spl-1.56.0000
cpld-8
Serial
problem that you had talked about. I read that huge thread, lots of great info in there. Although its unfortunate what happened to you, I'm really grateful of all the troubleshooting that you've done before me, so I know what works and what doesn't. Interesting to note that I have had the Tilt since the day it came out, and never cooked/ flashed my rom. I have been using the Tilt rom the whole time with no problems. Otherwise I'm a huge power user and have a ridiculous amt of software installed.
So after everything was all said and done, did you end up just replacing the device? Thanks again man
-Anthony
Click to expand...
Click to collapse
Anthony,
Yea I went ahead and replaced it. No matter what I did to reflash the original bootloader, and flash the original rom, I always ended up with that same problem. Did you notice that if you can't get it out of the bootloader, but you connect it to your computer, and while it's connect, you soft reset, that it boots? Just curious. that's what happened to me. Either that or I would have to yank the sim and battery, then try.
My tilt was working fine for about a month with a flashed rom, up until I started installing gobs of software on it. Just a thought. If I were you, I would get the device replaced. Especially if you've never flashed a new rom on it - it definitely should not be doing that.
Scott
Click to expand...
Click to collapse
My computer has been broken for a month or two. To answer your question - I haven't been connecting it to anything other than an AC outlet. Anything installed in the last couple months was installed OTA... I usually just obtain a CAB by downloading it directly onto my device.
Also, its weird but sometimes after I drain the batter with the RGB screen then recharge it (this process takes about a day) then hit the reset button, it will actually boot correctly. I am on the third time this has happened. It was bricked for a couple days, then after a combination of charging / depleting got it to boot into windows. Then it happened again, then again.
As long as I don't restart the phone it will stay in windows... If I restart then I lose it for a day or so. Interesting to note that since this has happened, phone calls connect, but I can't hear the other party and they can't hear me.
Also, I use the mini usb out to a 3.5mm stereo jack to stream shoutcast into my car stereo while driving. Last week (at the onset of my problem) the music was playing from the Tilt's speakerphone, and not going through the headphone jack as it normally would. A restart fixed this, but when it happened again a day or so later, the next restart is what got me to that boot screen for the first time.
One of us should post this in the forum...
Click to expand...
Click to collapse
And just an update, I never sent back my phone or did anything as far as bad blocks go. I just let the battery drain and booted it right up and now it works perfect. I have since installed a few cooked rooms and radios and have had no issues since. This RGB screen was isolated to just those few days that we were talking about in the PMs.
Click to expand...
Click to collapse
dockular said:
this happened to me and someone else in XDA a while back. I saw his thread (link below) and then PMed him. I will copy / paste our PMs:
http://forum.xda-developers.com/showthread.php?t=344402
jackjohnson said:
And just an update, I never sent back my phone or did anything as far as bad blocks go. I just let the battery drain and booted it right up and now it works perfect. I have since installed a few cooked rooms and radios and have had no issues since. This RGB screen was isolated to just those few days that we were talking about in the PMs.
Click to expand...
Click to collapse
Umm... GOOD FOR YOU!!!
I had him perform a diagnostic & it reported HE HAS A BAD BLOCK! So unless you're psychic or can be sure that every problem with Boot Loader is the same as the one you had, I suggest sticking to what you know.
BTW, search the CURRENT threads, in the KAISER forum, & you'll see I've helped a few dozen people with this & similar issues.
Click to expand...
Click to collapse
dude i wasn't telling him to not follow your advice. was just letting him know my story. as a matter of fact, after reading your original post I have decided to check for bad blocks on my phone.
GSLEON3;2021681
[B said:
Umm... GOOD FOR YOU!!![/B]
I had him perform a diagnostic & it reported HE HAS A BAD BLOCK! So unless you're psychic or can be sure that every problem with Boot Loader is the same as the one you had, I suggest sticking to what you know.
BTW, search the CURRENT threads, in the KAISER forum, & you'll see I've helped a few dozen people with this & similar issues.
Click to expand...
Click to collapse
Well, this has happened to one of our phones. Can you just post the fix here instead of requiring the email/IM rotuine?
Hello,
I bought a Nexus one and as I don't live in a country that sells it my cousin brought it to me.
The device doesn't work and self Reboots giving me 20 seconds of use.
Tryed working with/without a sim,
Did a Factory Reset,
Formated the Sd-Card on my Pc,
and still in the same spot.
any ideas on what else to try before giving up?
anyone had this problem and fixed it?
My phone is not ROOTed and is on Version 1 of 2.1
didn't have enough time to get other info like Baseband and stuff.
I'm not willing to root the phone.
** If i send it back it will make the phone very expensive as i will have to pay costums fee when they mail it back to me
Thanks in advance!
Sounds like a DOA. Really bad luck.
If you send it back you should not pay duty to get it back usually, unless you live in a very tax hungry country! Between US and CAN you would not get duty.
Beside try speaking with cust support, DOA are usually well handled by company and so far HTC seem to be handling repair quite well as per the few post about broken screen I have seen.
Did you try running the phone WITHOUT an SD card ? good luck!
Krypton1984 said:
Hello,
I bought a Nexus one and as I don't live in a country that sells it my cousin brought it to me.
The device doesn't work and self Reboots giving me 20 seconds of use.
Tryed working with/without a sim,
Did a Factory Reset,
Formated the Sd-Card on my Pc,
and still in the same spot.
any ideas on what else to try before giving up?
anyone had this problem and fixed it?
My phone is not ROOTed and is on Version 1 of 2.1
didn't have enough time to get other info like Baseband and stuff.
I'm not willing to root the phone.
** If i send it back it will make the phone very expensive as i will have to pay costums fee when they mail it back to me
Thanks in advance!
Click to expand...
Click to collapse
If the boots, has never been rooted (boot unlock), no immediate physical damage, and has no signs of liquid damage or tampering (check void sticker).... it's likely just a software issue. Reload original firmware, or load a new firmware... Don't give up, sounds like the phone is still okay.
Was it bnib?
mrbkkt1 said:
Was it bnib?
Click to expand...
Click to collapse
So it seems.
Where are you from, Krypton1984 ?
Looks like some rogue app is loading at boot, causing reset. Possibly corrupt ROM image - but not sure. Might be software, might be hardware. But here's one thing to try:
If you're on a T-Mobile-compatible phone (900/1700/2100), do yourself a favor and flash stock Froyo. No need to root for that. The guide is in the sticky thread. In case of corrupted ROM image it'll do the trick.
I think you should factory reset it. Maybe even download the official 2.1 rom and install it. See if it fixes it.
Try a battery trade in first. Believe it or not, my first N1 seemed dead, and support gave me a swap for a new unit. When the new unit came in, it was still "dead" with the battery that originally shipped with the device. A new battery is what caused my N1 to finally come to life. The batteries that ship with N1's have QC issues, because I was one of many to report a DOA battery in the Google support forums.
its brand new,
I didn't pay customs on the way in because my cousin brought it to me, so if i send it back i will and it makes the phone very expensive.
what if when i try to change firmware the phone reboots again without finishing?
i dont want to brick the phone.
Krypton1984 said:
its brand new,
I didn't pay customs on the way in because my cousin brought it to me, so if i send it back i will and it makes the phone very expensive.
what if when i try to change firmware the phone reboots again without finishing?
i dont want to brick the phone.
Click to expand...
Click to collapse
Well booting to the bootloader will answer the hardware software question.
1. Turn off the phone.
2. Now press (and hold) the Trackball and turn on the phone.
Once you're in the loader let it sit for a while. If it stays up it's a software problem and a new ROM should sort it out. If it reboots while in the bootloader it sounds like a DOA phone.
Good luck.
You can also try a full factory reset through the bootloader. Search for the instructions as i do not know them off the top of my head
P00r said:
Between US and CAN you would not get duty.
Click to expand...
Click to collapse
Yeah, North America is all one big happy family. We've got NAFTA and everything now.
OP, I am assuming you've allowed the battery to charge full?
badomen said:
Well booting to the bootloader will answer the hardware software question.
1. Turn off the phone.
2. Now press (and hold) the Trackball and turn on the phone.
Once you're in the loader let it sit for a while. If it stays up it's a software problem and a new ROM should sort it out. If it reboots while in the bootloader it sounds like a DOA phone.
Good luck.
Click to expand...
Click to collapse
i am having a similar issue. The phone reboots randomly and gets stuck at the static X logo screen. i have to remove the battery and let it be aside for at least 10 minutes before i am able to get the phone up and running again.
i tried updating to froyo. it installed but then froze up again on reboot. i did the battery thing and then started it up, went on fine..froyo had been successfully installed, but my random reboot problem STILL DID NOT GO AWAY..
can this be sorted by installing the original rom image?? or do i have to go in for a swap?!?
i don't want to swap coz they send out refurbished devices,,but its the last option...
padhi87 said:
i am having a similar issue. The phone reboots randomly and gets stuck at the static X logo screen. i have to remove the battery and let it be aside for at least 10 minutes before i am able to get the phone up and running again.
i tried updating to froyo. it installed but then froze up again on reboot. i did the battery thing and then started it up, went on fine..froyo had been successfully installed, but my random reboot problem STILL DID NOT GO AWAY..
can this be sorted by installing the original rom image?? or do i have to go in for a swap?!?
i don't want to swap coz they send out refurbished devices,,but its the last option...
Click to expand...
Click to collapse
You'll probably need to swap based on what you're saying. I, though, actually think Refurbished devices are just as good or even better than new. Think about it, if you keep getting dust under the screen maybe a refurbished phone will already have the fix? For that scenario it works out.
padhi87 said:
i am having a similar issue. The phone reboots randomly and gets stuck at the static X logo screen. i have to remove the battery and let it be aside for at least 10 minutes before i am able to get the phone up and running again.
i tried updating to froyo. it installed but then froze up again on reboot. i did the battery thing and then started it up, went on fine..froyo had been successfully installed, but my random reboot problem STILL DID NOT GO AWAY..
can this be sorted by installing the original rom image?? or do i have to go in for a swap?!?
i don't want to swap coz they send out refurbished devices,,but its the last option...
Click to expand...
Click to collapse
I really think this is a bad RAM issue.
I had this happen to my Nexus (ATT). It was prior to flashing froyo. I tried everything, flashing back to stock (including radio), cyan's latest, Paul's (stock) Froyo (with and without radio). Same result. Seemingly random reboots.
I thought initially that it was a software issue - It would not reboot while in fastboot/Amon's Recovery. But having tried every software combination, I've concluded that it MUST be hardware, unless I'm missing something big.
The phone, for the most part, would be fine as long as I DON'T TOUCH IT. It would stay idle for a long period of time (24hrs+), then I would use it Everything from web browsing to downloading apps to making calls, and it would reboot. It's frustrating because it seems that it's rebooting for no reason except that I'm touching it.
Sent in for a replacement, it arrives today. Hopefully it will not suffer this problem.
After talking with HTC they told me i need to swap the phone.
Because i'm out of america i need to send it to someone in the US amd then they send him the new divice after he sends my old one,
I am not satisfide with google's (first guy I talked with) and HTC because none of whome understand the severity and the hard feeling of getting a BRAND NEW IN BOX paper-weight. nothing about we'll compensate you or nada.
For me it tells me the brand is not strong enough to manage an outer state service and i wouldn't recomend them for countries that they don't cell it for.
If you where born in a HTC GOOGLE compatible country enjoy!
As i'm am probably less lucky and still in 2010 nationality counts
I just got mine, even flashed the ROM for mine (T Mobile) and this phone freezes almost literally every 5 minutes and programs freeze a lot and won't allow me to open any other programs and I'm just curious if this is common with other people? I cannot use this phone at all for daily use unless I ONLY use it for texting and not open or use any other programs .
why did you flash it? :S
Mine actually works really nicely, and after changing my polling to 30 minutes instead of as items arrive, i get a completely full day of hard use out of mine...why did you flash it?
Moved to General
Well if you flashed anything theres your answer
You can flash HD 7 ??? never knew it lol what did you flash it with...
I do get a bit of lag now and then if i open too many programs, but not that bad
must say MS has done a good job of winmo 7 hope the updates come soon though
What ROM? How did you flash? Where did you buy the device.
This is the FIRST device I am using with MS OS on it, that actually did not freeze on me at all. The WP7 on my HD7 is fluid, fast and stable. Not a single freeze or hangup. Of course if you are talking about loading of apps like Twitter and Facebook, well, they take time to update and thats an App issue. Not th OS issue.
I think there is something seriously wrong with your device or what you have done with it. Better call up the customer care and get a replacement.
Not even one freeze in 8 days
I flashed the official TMOUS ROM that's been posted in these forums, and nah I mean it way freezes like every 5 minutes... guess I'm the only one with the problem then ? Even factory resetting it still freezes then reboots like every 5-10 minutes... man this sucks, and the phone is so fluid though...
I do mean it freezes/reboots A LOT!
Is there any way I can get a replacement even though I bought it off a friend? (practically straight up brand new) Like lie or something to T-Mobile and say I got it off some smaller T-Mobile dealer? The phone is scratchless and scuff free.
Or any suggestions?
Is it possible that it's a hardware issue? I don't think it could be though...?
buru898 said:
I flashed the official TMOUS ROM that's been posted in these forums, and nah I mean it way freezes like every 5 minutes... guess I'm the only one with the problem then ? Even factory resetting it still freezes then reboots like every 5-10 minutes... man this sucks, and the phone is so fluid though...
I do mean it freezes/reboots A LOT!
Is there any way I can get a replacement even though I bought it off a friend? (practically straight up brand new) Like lie or something to T-Mobile and say I got it off some smaller T-Mobile dealer? The phone is scratchless and scuff free.
Or any suggestions?
Click to expand...
Click to collapse
T-Mobile has a 14 day return policy, and if your friend purchased it on contract (new line, or as a upgrade), then only he can return it as he will be asked for proper ID in order to identify himself as an authorized person the account.
If he bought it outright (full price) and gave you the receipt, you should be able to go back to the same store and return it and get a new.
Either way, I'd say return it and get a new one. And however you flashed it, don't. Its perfect out of the box. Not once has the phone froze on me.
Blah guess I just got bad luck , it seems to freeze 90% of the time whenever I start up the HTC Hub and am in it or go to the main screen. But thanks everyone for your input .
you still haven't answered what rom you flashed.
Also, maybe your friend knew it was defective and hosed you.
nrfitchett4 said:
you still haven't answered what rom you flashed.
Also, maybe your friend knew it was defective and hosed you.
Click to expand...
Click to collapse
he did actually answered on post #9
anyway, does anyone experienced a lockup when using the alarm when the alarm sets off but left alone for a long time? cause i tried using this phone as an alarm but could never wake me up even on full blast volume. so it is left there for hours .. then when i do eventually wake up .. i see the snooze and dismiss buttons up front and when i tried pressing any of the buttons ..the phone doesn't respond.. so i restart the phone and its back to normal.
Ah yeah guess I did get scammed blah. Oh well, **** happens... the one time I did use the alarm it worked for me and woke me up.
But I seriously wonder why it's all super messed up?
Could it be a hardware problem?
Hmm and right when it freezes it automatically enters airplane mode... then stays frozen until I take out the battery.
EDIT: Actually it seems like the HTC Hub makes it freeze 90% of the time and makes other apps not pop up or nothing. Bah! Would like an update (when HTC/Microsoft releases one) fix this problem?
Please, can you tell us, HOW excatly you've flashed a new ROM , because I thought it was actually impossible before someone find a kind of HSPL or something like that for WP7 ????
tenzin said:
Please, can you tell us, HOW excatly you've flashed a new ROM , because I thought it was actually impossible before someone find a kind of HSPL or something like that for WP7 ????
Click to expand...
Click to collapse
see developers section...
http://forum.xda-developers.com/forumdisplay.php?f=783
I flashed mine because of reboot issues too. Mine would reboot and not only that it would hard reset ! After the flash the phone works like a charm. No freezing, no reboots, no hard resets.
Be sure to choose the right one. I don't believe these are upgrades in anyway, just a fresh ROM to install to start from the beginning.
mine hung at the white splash screen / boot screen, so i hard reset (dialled into my memory from HD1 days!) and it was fine. Took the SIM card out later to put into HD1 to write down things to manually move across (cheers MS for no easy option to migrate*), put it back in, frozen again.
Hard reset: still frozen. Doesn't seem like anything i can do - phone seems bricked. Will have to take back - can't find anything on forums. LAME!!!
*option to migrate / set your own ringtones / use swype / send texts, etc, will be available from 2011
OP, have you called htc and reported the problem. It might take them a couple weeks, but they will warranty it for you since you can't take it to t-mobile.
It has to be hardware if it did it before and after flashing.
call htc @ 888-356-2375 (for USA HTC)
If you have an SDCARD in the phone it could be the problem, remove it.