Xperia X1 Keyboard problem. - XPERIA X1 Q&A, Help & Troubleshooting

Is there a spot on THE RIGHT SIDE your Xperia X1's SPACEBAR where when you press down, YOU GET TACTILE FEEDBACK, but the press is NOT registered?
Thank you for any input.

Not on mines.

yea i do...
it gets annoying now...had to press it hard now

mr_sheen said:
yea i do...
it gets annoying now...had to press it hard now
Click to expand...
Click to collapse
I have to GO BEYOND pressing and feeling the tactile feedback because the press isn't registered even with the click. This is a very frustrating experience, you just can't type with "faith", even with the click, you still have to be sure the "space" appears, or you have to backspace/left to insert a spacebar. It is highly irritating.
It is also the right side, which I use because I somehow seem to use the left alphabets more than the right alphabets when typing anything, so I have more freetime with the right thumb. And it is exactly the right side that is unresponsive.
Hey yogi, good for you.

I realised there was already another thread describing similar issues.
The thing is, my X1 is in the service center's custody at the moment for repair and they said that it is normal for the keyboard to be like this. I am really wondering if I should push for a keyboard replacement.
It is sad that Xperia as a device boasting a nice keyboard having wear and tear at such a pace.

Design
I don't think it's wear and tear. Mine has had this problem since day one, it's just to do with where on the key the actual "button" that registers the press is, and since the key is "bendy" it wont register in every place you press it.
Strangely, as one person said, they use their right thumb more, I being left handed tend to use my left thumb much more, infact I dont use my right thumb at all when touch typing on my desktop keyboard, BUT I find that I use my right thumb a lot more for the space bar on the xperia.

alias_neo said:
I don't think it's wear and tear. Mine has had this problem since day one, it's just to do with where on the key the actual "button" that registers the press is, and since the key is "bendy" it wont register in every place you press it.
Strangely, as one person said, they use their right thumb more, I being left handed tend to use my left thumb much more, infact I dont use my right thumb at all when touch typing on my desktop keyboard, BUT I find that I use my right thumb a lot more for the space bar on the xperia.
Click to expand...
Click to collapse
right now im practicing to start hitting that spacebar with my left thumb. It feels weird though...
Whenever im typing fast, about 5 times out of 10 the spacebar will not register. Bloody annoying...
Im thinking about taking it back for a repair...do you guys think it will worth the time?

mr_sheen said:
right now im practicing to start hitting that spacebar with my left thumb. It feels weird though...
Whenever im typing fast, about 5 times out of 10 the spacebar will not register. Bloody annoying...
Im thinking about taking it back for a repair...do you guys think it will worth the time?
Click to expand...
Click to collapse
My hands are pretty big and I have just noticed that because it causes me to type so slow I can infact type space just as easily with either thumb, or infact both at once.
My main concern is my thumb nails catching hte chrome at the top when i use the top row and I am just hopeful I dont "chip" it off.
Personally I don't think repair will help, it just seems to be a design flaw in the space bar, best solution might be to find if you can perform a mod on it yourself to make it more responsive, but that's if you're up for that kind of disassembly/work on such an expensive device.

okay, seems i've found the solution for the problem.
On spacebar, u've got to hit almost the right end part. If u hit it between the middle and right part, most likely it wont register.
I've had problem with the (ok) and the (.) key too. for this one you just have to press it slightly harder.

Ok.
I found also, that if you press arund 1/3 of the way along the space bar it makes a double click instead of a single one, this is the point at which it either doesn't register or it registers 2 spaces. As long as you try to avoid this section you should be ok.

gee...
Its all a bit too much for something that we put quite bit of money into hey

yes... i even get doubles or triples sometimes.. crazy keyboard imho

I have started to have this problem since last month and have reported it on another thread.
http://forum.xda-developers.com/showthread.php?t=483644
It also started with the space bar, on the right side. I then practice in hitting the spacebar using my left thumb (instead of my right thumb) and it's OK for a while, until the problem affected spacebar on both the left and the right side.
Then it started to affect other keys as well, such as the Fn (blue) C, V, N and dot (.) keys, among others. The interesting thing is that the problem seems to be only affecting the keys on the lower part of the keyboard, and not the upper part one.
Basically similar symptoms: the key is not responsive and doesn't register the key we have pressed even though we get tactile feedback from the key. And sometimes, if we press harder, it will register double of the keys, sometimes triple. Really annoying and irritating.
Is it worth bringing the phone to the service centre? Do you think they will be able to resolve this problem, since it seems to be a design flaw to me.
Any feedback is highly appreciated.
Thanks.

indrapr said:
I have started to have this problem since last month and have reported it on another thread.
http://forum.xda-developers.com/showthread.php?t=483644
It also started with the space bar, on the right side. I then practice in hitting the spacebar using my left thumb (instead of my right thumb) and it's OK for a while, until the problem affected spacebar on both the left and the right side.
Then it started to affect other keys as well, such as the Fn (blue) C, V, N and dot (.) keys, among others. The interesting thing is that the problem seems to be only affecting the keys on the lower part of the keyboard, and not the upper part one.
Basically similar symptoms: the key is not responsive and doesn't register the key we have pressed even though we get tactile feedback from the key. And sometimes, if we press harder, it will register double of the keys, sometimes triple. Really annoying and irritating.
Is it worth bringing the phone to the service centre? Do you think they will be able to resolve this problem, since it seems to be a design flaw to me.
Any feedback is highly appreciated.
Thanks.
Click to expand...
Click to collapse
Yes, I have SAME problem. I think the reason is dust or some thing like that and any solution on this CRAP problem???

indrapr said:
I have started to have this problem since last month and have reported it on another thread.
http://forum.xda-developers.com/showthread.php?t=483644
It also started with the space bar, on the right side. I then practice in hitting the spacebar using my left thumb (instead of my right thumb) and it's OK for a while, until the problem affected spacebar on both the left and the right side.
Then it started to affect other keys as well, such as the Fn (blue) C, V, N and dot (.) keys, among others. The interesting thing is that the problem seems to be only affecting the keys on the lower part of the keyboard, and not the upper part one.
Basically similar symptoms: the key is not responsive and doesn't register the key we have pressed even though we get tactile feedback from the key. And sometimes, if we press harder, it will register double of the keys, sometimes triple. Really annoying and irritating.
Is it worth bringing the phone to the service centre? Do you think they will be able to resolve this problem, since it seems to be a design flaw to me.
Any feedback is highly appreciated.
Thanks.
Click to expand...
Click to collapse
well that is quite concerning. So it DOES gets WORSE over time
I'll try to speak with the guys down at the sony ericsson centre about this. Hopefully they have something to say

Yes, it does get worse over time. Over time, more keys will be affected by this.
mr_sheen, appreciate if you can share with us later what is the outcome of your discussion with the service centre guys about this.
Thanks.

latest update... indeed my keyboard is getting mroe crazy

Since more and more users are encountering this problem, I would foresee that this will become a common problem, and more users will start encountering this problem over time.
I would appreciate if the moderator can merge this thread with the other similar thread ( http://forum.xda-developers.com/showthread.php?t=483644 ) and make this thread sticky until we can find satisfactory permanent solution from Sony Ericsson to this problem.
I will also try to bring my phone to the local Sony Ericsson service centre here in Singapore this coming weekend and see what they say.

i just got back from the center and they say that it was quite NORMAL. They said that it was a normal wear and tear and isn't covered on warranty. Is that so? i haven't got time to read all the warranty thing(too lazy...LOL) and im quite disappointed by this to be honest....
I live in Indonesia by the way, half the time the technician down at the Sony Centre haven't got any clue on how to fix an X1....bloody hell...

indrapr said:
Since more and more users are encountering this problem, I would foresee that this will become a common problem, and more users will start encountering this problem over time.
I would appreciate if the moderator can merge this thread with the other similar thread ( http://forum.xda-developers.com/showthread.php?t=483644 ) and make this thread sticky until we can find satisfactory permanent solution from Sony Ericsson to this problem.
I will also try to bring my phone to the local Sony Ericsson service centre here in Singapore this coming weekend and see what they say.
Click to expand...
Click to collapse
If you do post here. Heard many negative things ant Singapore sony service centres

Related

kaiser 2 major issues! (opinion)

No need to repeat the plethora of good things about the kaiser.......BUT
Here is some issues that -in my opinion- need to be fixed (feel free to add your own)
1. when you select "when device is off, lock all the buttons except power button" it doesnt disable the keyboard slide from activating/turning on the device (usually in the most inappropriate moments) like when in your pocket
2. this issue is universal among all PPC devices, and its very annoying ( oddly enough no one else seems to think so). THE TOUCH SCREEN SHOULD NOT BE ACTIVATED WHEN THE PHONE RINGS OR FROM ANY OTHER KIND OF NOTIFICATIONS!!!!!!!
Thats why we have hard buttons! Picture this scenario if you will.
When the phone rings the screen shows the caller (the touch screen is not activated) if you want to take the call/or respond to a notification you can use the "phone/green" button to take the call (touch screen is still deactivated), if you need to used the touch screen you can then press the power button to activate it......this way you are not using the touch screen with your ear or in your pocket if a call or a notification goes unanswered
BTW there is a big issue that cant be solved.I'm only posting it in case HTC is reading this THIS PHONE WAS DESIGNED FOR LEFT HANDED PEOPLE!!!!!!
to be continued.....
why do you think that it "was designed for left handed people" ?
Hi, I just go mine yesterday but I can't really understand why do you think it was designed for left handed people ?
hanza said:
Hi, I just go mine yesterday but I can't really understand why do you think it was designed for left handed people ?
Click to expand...
Click to collapse
Scroll wheel and OK button are on the left But I find it convenient because this configuration combines nicely with the right finger for seamless navigation on the device
victoradjei said:
Scroll wheel and OK button are on the left But I find it convenient because this configuration combines nicely with the right finger for seamless navigation on the device
Click to expand...
Click to collapse
Sorry, I'm slow. If the scroll wheel and OK buttons are on the left, and I hold the phone in my left hand (because I'm right handed and I want the stylus in my right hand) then I would use my left thumb to access the scroll wheel and OK buttons, which seems perfectly intuitive. I must be missing something.....
well nunmber 1 you might have a point it does not realy bother me tho as i always keep my ppc in a case not my pocket so have never had the keyboard open on me.
Number 2 is a feature not a promblem. personaly I love that it comes on and lights up when there is a incoming call. Esp when im in a nosiey room ect and i would not be able to hear the ringer anyways.
number 3 well I just think your way off base here. Im right handed and I always felt the old wizard/tytn where the ones that where backasswards. But then again this is coming from someone in his mid 20's who grew up with game controlers with the main movement keys on the left so it just feels right to have the kaiser setup that way also. And being able to use the stylus in my right hand while useing the main control in left feels correct.
magnamar said:
well nunmber 1 you might have a point it does not realy bother me tho as i always keep my ppc in a case not my pocket so have never had the keyboard open on me.
Number 2 is a feature not a promblem. personaly I love that it comes on and lights up when there is a incoming call. Esp when im in a nosiey room ect and i would not be able to hear the ringer anyways.
number 3 well I just think your way off base here. Im right handed and I always felt the old wizard/tytn where the ones that where backasswards. But then again this is coming from someone in his mid 20's who grew up with game controlers with the main movement keys on the left so it just feels right to have the kaiser setup that way also. And being able to use the stylus in my right hand while useing the main control in left feels correct.
Click to expand...
Click to collapse
Ok, the keyboard slide is causing a problem for me (it turned on twice in my pocket as I got on my motorcycle) Ive only had it for two days
(i guess baggy pants could solve that...but its still a flaw)
On number 2, I think you misunderstood! I'm not suggesting that the SCREEN shouldn't turn on, but I insist that the TOUCHSCREEN (the touch function) is useless and annoying if it comes on automatically when the phone rings or when a text message comes in.
In the past I tried to use "TPEnable" and "TPDisable" in order to shut off the touch function, and when I had the HTC Wizard I would just reach on top and hit the power button after I answered the call (so that the screen wasnt on while I had the phone in my ear) but now, with the relocation of the power button on the Kaiser its harder to do
As far as the "lefthanded" issue is concerned, the idea is for WM6 to be used with ONE HAND, so the "holding the stylus with my right hand argument" that many people have suggested would not be popular with the WM6 folks, since a big part of advertising their new OS was its "ONE-HANDED OPERATION"
I agree though, that if we look beyond the "one handed use", the interface is intuitive and easier to use with two hands
Well....no one can do anything about the hardware at this point but I hope someone can shed some light on the touchscreen issue
Thanks
warwickwebb said:
Sorry, I'm slow. If the scroll wheel and OK buttons are on the left, and I hold the phone in my left hand (because I'm right handed and I want the stylus in my right hand) then I would use my left thumb to access the scroll wheel and OK buttons, which seems perfectly intuitive. I must be missing something.....
Click to expand...
Click to collapse
nahhh !!
Picture the keyboard slided out already ... that's what the OP meant by -->> LEFT HANDED
I think it's only 1/2 crippled ... because at the HTC home today, you have the option to rotate the screen at 90 >> L << degree angle ... though making it more then "right-hand-do-able" in landscape games and the buttons are at my right thumb --->>>( keyboard CLOSED by the way )
it's only when the keyboard are slided out that it becomes "left handed" ...works for some due to right hand stylus
MY GRIPE is with the "VIDEO CONFERENCING" camera !!
see here:
http://forum.xda-developers.com/showpost.php?p=1506877&postcount=1
gotta be a fix for it "SOON" down the road ??
~~~
spiro said:
..I'm only posting it in case HTC is reading this THIS PHONE WAS DESIGNED FOR LEFT HANDED PEOPLE!!!!!!
to be continued.....
Click to expand...
Click to collapse
I'm throwing in the FRONT camera issue !! haha ha

Just received my Kaiser : I hate the keyboard !!!

Hello all,
I finally bought a Kaiser, after thinking a long time about the fact it is not VGA ...
But I am very disapointed by the keyboard. I have very small fingers, but each time I press a key, I have the feeling that I touch the others close to it, and I don't really know if I touched the good one unless I see it on the screen . It is a really bad feeling when I want to type fast.
Also the feeling I have when pressing the keys is bad : sometimes keys seems hard to press, sometimes there is a soft feeling ...
This is really disapointing because the keyboard was for me the main interest of this device. I was the owner of a good old QTEK 9000, and the keyboard of the Kaiser is FAR FAR FAR away from the one of the universal.
Another bad point for the Kaiser : the power on button should stick a little more, or being in another place. Most of the time, when I want to press it, I also push the screen (my finger recover the button but not only !). So everytime I have to look at my Kaiser to press the power on button and to take extreme attention to push the button without pushing the screen ...
What was your feelings when you first discovered the Kaiser keyboard ?
I thought it beat the pants off of my Ipaq 6515. I'm very happy with it.
It doesnt lend itself to typing with fingers... only with thumbs.
As with all qwerty HTC devices, one or two keys were a bit sticky when new - they have settled down now.
unwired4 said:
It doesnt lend itself to typing with fingers... only with thumbs.
As with all qwerty HTC devices, one or two keys were a bit sticky when new - they have settled down now.
Click to expand...
Click to collapse
o i hope ur right u give me hope yay .... the heremes keyboard was just fine though why did they have to change it.
dizzy33 said:
Hello all,
Another bad point for the Kaiser : the power on button should stick a little more, or being in another place. Most of the time, when I want to press it, I also push the screen (my finger recover the button but not only !). So everytime I have to look at my Kaiser to press the power on button and to take extreme attention to push the button without pushing the screen ...
What was your feelings when you first discovered the Kaiser keyboard ?
Click to expand...
Click to collapse
As with all things, I'm betting you eventually get used to it and it ends up being less of a problem. Give it some time dude.
dizzy23, actually you've got a real point here.
I've been on an HTC Hermes (badged as Orange SPV M3100 in UK) and I reckon the Kaiser is a little bit of a step back in terms of tactile response.
However the "u" key on my Hermes started to pack in after a few months of texting, so I'm hoping the Kaiser will stand up to better usage
I'm also not keen on the way the Kaiser now opens. They swapped it around from the old Hermes to alledgedly make it easier for right handed people to open. I rekcon they've made a hash of this as 1) it's no easier to open than before and 2) getting to the stylus is now a pain being on the left. The ergonomics are just all wrong people!
Complaining aside, I love this new Kaiser, but you're spot on about the keyboard
Chris
ko0ky said:
As with all things, I'm betting you eventually get used to it and it ends up being less of a problem. Give it some time dude.
Click to expand...
Click to collapse
Maybe you're right, I should give it some time. But time passes, and I just found a new problem with this keyboard ! (sorry ...).
When I press the spacebar, sometimes I can feel a kind of "double click", just like if I had press it twice (or pressing it along with another key).
I did some tests and could see that this does not happen if I press on the top of the space bar. But if I press on the bottom of it, then I can ear and feel this "double click".
Again, a very bad feeling wich does slow me when I try to type text because everytime I press the space bar I have to verify I only did it once !!!
Finally I found out where does this "double click" come from : in fact, if I press on the right side of the key, I can feel just a single click. Same thing on the left side. But If I put my finger on the middle of it, then I can feel the "double click". So I guess that in fact the space bar's got two switches : one on each side of the bar.
Again for this, I hope time will help me to deal with it !
I agree that the keyboard is a bit flakey. The Hermes keyboard had a much better feel. I find myself accidently typing the same letter several times. And when I first saw it, I thought the silver numeric keys were a good idea, but in practice find it distracting when I want to type the letters. It also visually breaks up the keyboard making L, O and P harder to type.
Oh well, hopefully I'll get used to it.
Sorry folks but i definetely cannot agree with you. Of course the space bar consists of 2 buttons, i realized it the first time i press i. Now i press it only on one side and have no problem at all, even no time to get used to it. The buttons have a VERY good press, are not too stiff and not too soft, just perfect. Don't understand how anyone can prefer the plastic-like Hermes-Keyboard... urgh. The one from the Kaiser feels alot better!
crawltochina said:
Sorry folks but i definetely cannot agree with you. Of course the space bar consists of 2 buttons, i realized it the first time i press i. Now i press it only on one side and have no problem at all, even no time to get used to it. The buttons have a VERY good press, are not too stiff and not too soft, just perfect. Don't understand how anyone can prefer the plastic-like Hermes-Keyboard... urgh. The one from the Kaiser feels alot better!
Click to expand...
Click to collapse
Just try a HTC Universal keyboard, and you will understand ! And here, I am not talking about the size of the keys wich are bigger of course on the Universal and so more comfortable. I can't complain about the Kaiser keyboard size. I am just talking about the feeling you get when you press a key.
From my point of view, the Kaiser's keyboard is really not good for writing long texts very fast. I am a blackberry user, and writing a lot of emails everyday, unfortunatly I will have to go back to my blackberry device now Too bad I already sold my Universal ...
I am also often pressing twice the same key on the Kaiser, and I am not confident in the fact that time will help me in that, as many other users report this problem now ...
I thought it was just me! I upgraded from an 8525. The 8525 keyboard is so much nicer (to me) than the Tilt. Every key has a similar tactile response. The Tilt keyboard ranges from clicky to mushy. I often find myself subconsciously hitting a key twice because I didn't feel a response from the key. I even went back to the store and tried a couple others and they're all the same.
Hopefully, I can get used to it and it won't bother me so much. (It's the only thing about the Tilt that I don't like!)
dizzy33 said:
Hello all,
I finally bought a Kaiser, after thinking a long time about the fact it is not VGA ...
But I am very disapointed by the keyboard. I have very small fingers, but each time I press a key, I have the feeling that I touch the others close to it, and I don't really know if I touched the good one unless I see it on the screen . It is a really bad feeling when I want to type fast.
Also the feeling I have when pressing the keys is bad : sometimes keys seems hard to press, sometimes there is a soft feeling ...
This is really disapointing because the keyboard was for me the main interest of this device. I was the owner of a good old QTEK 9000, and the keyboard of the Kaiser is FAR FAR FAR away from the one of the universal.
Another bad point for the Kaiser : the power on button should stick a little more, or being in another place. Most of the time, when I want to press it, I also push the screen (my finger recover the button but not only !). So everytime I have to look at my Kaiser to press the power on button and to take extreme attention to push the button without pushing the screen ...
What was your feelings when you first discovered the Kaiser keyboard ?
Click to expand...
Click to collapse
This are things you could discover if you try before you buy.
marco899 said:
This are things you could discover if you try before you buy.
Click to expand...
Click to collapse
The problem is that in a store, with the seller close to you, you can't try the device keyboard enough time to see that the problems will remain there even after hours of practice !
At the very first touch, the keyboard seems quite good.
Keyboard on 8525 was much more accurate for me. Feedback was much better.
Thought I would add a little input as a new user. I had every complaint you did but I can honestly say after a week of use I am gettting as fast at typing as I was with my Curve. I definitely gets better.
Only complaint about Tilt right now is what were they thinking when they put the stylus on the bottom of the device. It works great when in the upright position for a righty but when you switch to landscape you have to remove with your left hand and move it to your right. If it was on the same side but on the top of the device it would be ideal.
Other than that this device is amazing!
dizzy33 said:
What was your feelings when you first discovered the Kaiser keyboard ?
Click to expand...
Click to collapse
I feel that the keyboard is one of just a few things that is better than on the Hermes :-( The other good things are proper A2DP support without skipping and the suede-type case. Everything else have been disappointing.
I've just upgraded from the Wizard, in my opinion the button spacing was much better on that than with the Kaiser. I'm sure there were design constraints but there is quite bit of unused space to the left and right which could perhaps have been used to make it a bit more friendly.
Minor quibbles aside, with all these devices, you need to have patience for a few days to get used to them.
I got a Tilt for AT&T's latest batch, and my first feeling was that the keyboard was better than on my Hermes/8525.
I just pulled it out to test again. There is no difference in the tactile response of the keys on mine. They all have the same click to them.
My only complaint is that it is hard to hit the soft keys when the screen it tilted up, but you can usually just push the button on the screen anyway.
I wonder if its possible that I got a newer hardware revision that addressed the "mushy" key problem.
Had me V3 a few hours now and am very happy with it compared to the V2, faster and easier to use. Keyboard is vastly nicer than the V2, however my space key is a little stiff, but I am sure that it will soften over the next few wks of use.
Its kind of like when you get a new laptop, you have loves and hates with them when you get a new one.

Tactile feedback of power button...

Hello,
I don't know if it is common to the diamond, that the power-button gives nearly no tactile feedback by pressing it, perhaps its only with few devices.
When I'am pressing the button I'am only aware to have done it correctly, when the device gets on or off. The button is built relatively deep into the housing of the phone, so I have often press it twice.
Even If I press it gently with the fingernail to feel slightes response, I it is very hard to recognize the point where the microswitch is activated.
Is this a normal issue?
Kind Regards:
Token42
i suffer from no such issue, i think yours is borked
pwoyorkie said:
i suffer from no such issue, i think yours is borked
Click to expand...
Click to collapse
Thanks for feedback. Currently the button works for me, appart from beeing not suh responsive - so I keep the device until it gets wors.
If I press the button in the middle with my nail there is a minimal "click-feeling" , so the switch seems not completely broken, curriosely there is a little more tactile feedback, when I release it.
how long have you had it ?
I know at t-mobile if develops a fault within the first 28 days youre entitled to an exchange. If youve had it under a month it may be worth just changing it before a 28 day exchange turns into a 2 week repair.
Mine has the same thing too. It really isn't a big issue but it does get annoying at times.
Mine reacts the same way, as I think it has been designed into the device as a "feature"......in other words: have to actively press it to make it work, so that it cannot be turned on by accident (hence why it is mostly recessed)
I don't think your device is broken....suspect if you return it, you will get one with exactly the same feature
Many thanks for your comments!
I feel much better now, since I know others have the same issue and it has not be a fault on my device.
Even it where faulty, I could live with it, cause it works all in all, but I think it would be much better to have a decent tactile feedbak on the power-switch.
Perhaps the power-button is a solid peace of hardware, but often when I press it I think something like "how long will it take, till does not work anymore" - but this is only a psychological issue, perhaps.
Many regards!
the button should project just enough to feel it with your fingers
the earlier htc touch had a recessed power button which was a bit difficult to press....so the one on the diamond is relatively easier to press coz it projects out of the body
also, how ur holding the device whilst pressing the power button also makes a difference!

[Q] It Anyone Else Having Touch Button Problems?

Is anyone else experiencing the occasional mixup when hitting the back button? As not always, but many times regardless of the application thats open, I'll hit the back button and the search will come up and I wondering whether thats a common problem or a sensor in my phone is defective and I need to exchange it for a new one...
Thanks in advance
im having a different problem with the buttons. a lot of times my first touch wont register and i have to press it multiple times for it to be recognized.
I've noticed that my touch buttons aren't as sensitive as the touchscreen, and that I need to use a lot of pressure to get them to activate on the first try.
not alone there.. same issue here. I have a clear screen protector over them though.. though it shouldn't be a problem.. I've had the issue even before the protector so..
I have a problem with the back button too, not the other ones. However, when I press a spot a little to the left of the back button and not exactly over the button, it seems to register the press correctly.
I have found that the buttons just do not like any other finger than the index finger try to use the thumb and it will go to search or do nothing.I also returned my first phone as the buttons were terrible 80 percent of the time they would not work.So there maybe be a flaw in some of the phones as this one works fine even with the phantom skins on.The first phone would not even register a response with the skin on.
The buttons on the Captivate suck.
Buttons, as a construct, are well known.
The functional priority of the button is not a mystery and hasn't been for 100 years.
It has to click or otherwise give the user an indication the button has been pressed far enough to take effect.
It has to be tacticle. You have to have some way of knowing that your finger is on the button before you press it.
You have to have some leverage to put enough force on the button to make it move.
It has to be about the size of a finger tip.
It has to be visible. If you can't see it you can't press it.
It has to be different than other buttons that are millimeters from it.
It has to react the first time you press it, or you will naturally press it again, achieving unwanted results.
In all of the above, the Captivate fails.
The T-Mobile Galaxy has more a lot more real estate below the buttons to allow your fingers to get on to them, and a raised ridge on the rear surface of the phone exactly to give your other fingers something to grip against to increase aim and pressure.
But the Captivate has a nice lot of space at the top OH YEAH!
The only problem I have with the buttons is that I can't see them in a dark room
Sent from my SAMSUNG-SGH-I897 using XDA App
I'm getting something similar. Sometimes when I hit the home button the search button blinks as if I had pressed it, then brings up the search screen. On my first captivate (mfg. date 7/16) sometimes it would happen once out of every hundred presses and sometimes it would happen 3 out of 5, very inconsistent. I traded that one in for one with a later manufacturing date (8/10), and my new one does it too but maybe only 1 out of every 100-200 presses. The fact that the search button blinks makes me think it's some kind of short/hardware issue. The back button has only triggered a search for me once, and that was on my first phone.
So this is a hardware issue or a software issue?
My back button on my phone must be pressed 4-5 times sometimes before it will register. The phone did not have the issue when I got it, and a friend of mine who has the Captivate as well does not have this issue.
It may be my imagination, but the phone seems to register touches better after I run a task killer or after restarting the phone, but tends to have issues when multiple apps are up and running.
I was having a button problem as well but fixed it by upgrading to JH3. h t t p://forum.xda-developers.com/showthread.php?t=767666
Your mileage may vary but it worked for me.
May be my imagination, but it seemed to be more isolated to back button on JH3 than JF6 on my machine. My perception is that if I take an additional half-second pause before pushing back button it registers more often. Do not believe it is hardware though. I believe that your home page(button), settings (button), and search(button) all reference something that resides in permanent memory(ROM) whereas the back(button) is trying to recall something that is in temporary memory (RAM) and possibly similar to lag issues may be related to Samsungs somewhat proprietary file allocation system. I am by no means computer literate enough to ponder concept any deeper than just mentioned.
I was having a problem with pushing the home button and the search would come up. I took it to a AT&T store and because I was still in the first 30 days they swapped it out for me.
i'm having a completely different issue with my touch buttons. my back button will register multiple button presses even when i'm nowhere near it. it's quite frustrating to be in the middle of an app and all of a sudden the back button goes off 3 or 4 times and gets you back to the home screen. i've tried searching the forums for some resolution or to see if someone else has had this, but not yet.
Edit: I must not have searched thoroughly enough, found another thread on this issue. http://forum.xda-developers.com/showthread.php?t=858873&highlight=back+button+issue&page=2

[Q] PhonePad flaws on galaxy s i9000

People with huge hands may find it ok to use their fingers on the phone page to switch between phone keys and log and favourites. We the normal dudes have to use the second hand to reach the father end. This in my opinion is a major flaw. These should be given at the bottom of the screen. Also, when we have found a contact on the key pad it doesn't give any option to open the contact to view. I am using dialer one in the mean while but samsung should do something here and in contacts.
Anyone has any other idea?
I haven't got large hands and I can easily navigate my way around the screen. How are you holding your phone?
How to hold it
I just hold it the way I have held all the other phones like hero, I phone, diamond but this is the first one with which I'm not absolutely happy. I mean the phone pad software. I hold it with my right hand with the thumb on the screen but have to really shift hand and stretch to reach the to left corner etc. this also requires many more taps to do the job. I'm telling you it nerds improvement.
No help
This means every one else is happy with the control being up on the dialer. I am disappointed but will have to stick with dialer one which is not bad at all. While stock dialer will continue to haunt us with many extra taps required to do the job.

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