I bought an unlocked tilt almost a year ago and it was working fine for a while and then it started to say "no service" when I knew I should have very good service. Then, it started to say "no sim". The sim didn't work in another phone either so I just assumed the incident was due to a dying sim card. A couple of weeks ago, after having a new sim for a few months, I started getting the "no service" message again. I sent it to HTC and they said a non-supported ROM ruined my phone and voided my warranty. The ROM came with my phone when I bought it unlocked on Ebay and it worked fine for months so is it even possible that HTC is telling the truth or are they trying to get out of warranty work?
Updated: Reverting back to the AT&T or HTC ROM and SPL for Warranty or return
luellen said:
I bought an unlocked tilt almost a year ago and it was working fine for a while and then it started to say "no service" when I knew I should have very good service. Then, it started to say "no sim". The sim didn't work in another phone either so I just assumed the incident was due to a dying sim card. A couple of weeks ago, after having a new sim for a few months, I started getting the "no service" message again. I sent it to HTC and they said a non-supported ROM ruined my phone and voided my warranty. The ROM came with my phone when I bought it unlocked on Ebay and it worked fine for months so is it even possible that HTC is telling the truth or are they trying to get out of warranty work?
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Firstly , they could be telling the truth, if you bought it off ebay no telling what you got.
Secondly, unless you got it from an authorized dealer, once a phone is resold, even if it is brand new and unused, the warranty becomes void. It is in HTC's warranty fine print.
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Related
There are some problems with my nexus one.
I went to the ****ing HTC S'pore to repair it. After 2 weeks, I got the news and the quotation from their engineers. They said that "because you rooted your phone, you are not allowed to get the warranty any more, unless you can make the lock disappear and you will get the warranty again and get the free repair".
SOS Everybody, HELP!! Thx.
dude that seriously sucks. bad news first. you can't relock it. it can't be done. the good news. there've been multiple cases of people sending in rooted phones and still getting there warranty honored.(some guy sent his in 3 times even with them all unlocked). HTC will fix if its a hardware defect but if you bricked it your out of luck.
Actually cannot.
I have sent it in 5 times, sucker from HTC rejected 5 times.
**** HTC..
Uh, why blame HTC? Did you miss the big WARNING presented to you while unlocking the bootloader?
So let me get this right.
-Your phone came with a warranty
-You proceeded to do something that CLEARLY warned you of voiding the warranty
-You did it any way
-You expect HTC to still honor the warranty.
LOL
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GldRush98 said:
So let me get this right.
-Your phone came with a warranty
-You proceeded to do something that CLEARLY warned you of voiding the warranty
-You did it any way
-You expect HTC to still honor the warranty.
LOL
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<3
10chars
I have sent 2 phones into HTC with unlocked bootloaders and they have accepted both of them. Both had the dust under the screen.
Sent mine in for dust under the screen and got a replacement with no questions asked.
Mine was unlocked and they had every right in the world to deny me but didn't.
Sent mine in for dust under the screen and got a replacement with no questions asked.
Mine was unlocked and they had every right in the world to deny me but didn't.
I had my unlocked Nexus swapped due to screen burn. No charges. The took the phone and honored the voided warranty
Guys. The OP is from Singapore. The HTC service in Singapore is completely useless. Night and day should one compare with the US. Probably cos there is little or no consumer protection rights in Singapore. But i digress...
I too have sent in my Nexus one with an unlocked bootloader. I would suggest the OP read my ordeal here to have a clue on how to work around them.
http://forum.xda-developers.com/showthread.php?t=718141
So I just moved to US and my brother got my the worst Sprint phone ever. I seriously want to upgrade. I had a look at the Sprint store and I am eligible for the upgrade in 2014 which sucks. I can buy a replacement phone from Sprint but they have super crazy prices over there.
So my next option was to buy a used one online. So I found some great deals for used ones and I am satisfied with them. But here comes the dilemma.
My friend told that I could get a TMobile Sim card for a $0.99 (http://prepaid-phones.t-mobile.com/prepaid-phone/T-Mobile-Prepaid-SIM-Activation-Kit) and then use any GSM unlocked phone.
So the Question is whether I should switch to tmobile and go pre-paid OR buy a used one right now and then after 2 years be more happy!
What would you guys do?
Thanks
Yeah, I like pancakes.
Sent from my Kindle Fire
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ak700 said:
So I just moved to US and my brother got my the worst Sprint phone ever. I seriously want to upgrade. I had a look at the Sprint store and I am eligible for the upgrade in 2014 which sucks. I can buy a replacement phone from Sprint but they have super crazy prices over there.
So my next option was to buy a used one online. So I found some great deals for used ones and I am satisfied with them. But here comes the dilemma.
My friend told that I could get a TMobile Sim card for a $0.99 (http://prepaid-phones.t-mobile.com/prepaid-phone/T-Mobile-Prepaid-SIM-Activation-Kit) and then use any GSM unlocked phone.
So the Question is whether I should switch to tmobile and go pre-paid OR buy a used one right now and then after 2 years be more happy!
What would you guys do?
Thanks
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You can't use a T-Mobile SIM card in your Spirit phone so either way you need buy a used phone. (Whether it's a Sprint compatible one or a T-Mobile one). Personally, I hate CDMA phones. I'd go with T-Mobile.
Sent from my SGH-T999 using Tapatalk 2
WiredPirate said:
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damn tommy lee jones really looks terrible now :silly:
does sony making a hard life until they replace a device with a problem since day 1 ?
ihaxda1 said:
does sony making a hard life until they replace a device with a problem since day 1 ?
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Que?? What??
If I have problems from day one Sony will replace the device or say is ok i know its not i tested it with another xperia z
Depends on what problems you're having and when you bought it. You can simply return your phone within 14-30 days, depending on where you live, and buy another one. No warranty claim needed.
Akiainavas said:
Depends on what problems you're having and when you bought it. You can simply return your phone within 14-30 days, depending on where you live, and buy another one. No warranty claim needed.
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in my country i cnt give it back the problem is the screen when i touch it i get wavesblur like
When you send it to service, they need to check it. And if it is for replacement, they are sending your XZ to factory, so they change it. When they get it back from factory, you will get it back new one ofc. It tooks me 2 weeks to get new one, because of mistake at service (they changed motherboard instead to get new phone due dead pixels lol...)
i have a the problem only on 1 side of the screen i hope they replace it
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only when i press where the red arrows are i get blur on the screen like waves
In Australia we have a 30 day "Return for Replacement" warranty. I had my Z replaced yesterday due to dead pixels, and had no issues within this initial period. After the 30 days, not sure. My wife had an Xperia Go phone that developed speaker issues after being submerged in water, and had to be sent to a repairer as it was 2 months old.
Best way is to contact your contry sonymobile. In Slovenia we have 14 days replacement by law, Sonymobile Slovenia wrote me, that they change it if anything happens with phone in time of 6 months.
I'm using the Lenovo Moto Smart Assistant to update my Moto Z3 play Amz, but in the middle of the update 51% just get freez, if you know the processes i will love to get some advice.
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thanks.
The update will be stuck with 51% for quite some time before proceeding. Just do not touch anything and go have a cup of coffee. and come back.
arburodi said:
The update will be stuck with 51% for quite some time before proceeding. Just do not touch anything and go have a cup of coffee. and come back.
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the phone stay in like this, is that normal?
JosueAHB said:
the phone stay in like this, is that normal?
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This happened to me on my first attempt. After 30 minutes, I just disconnected and reboot phone. That time, it was fine but no update. I tried again later and ended up having to run Rescue--which did work. On the 28.70-31-12 update (the LSMA itself had updated), it did hang at 51% but continued on after about 15 minutes. All seemed to be good as phone showed the new update (Feb). Then I discovered the baseband was gone or not being recognized. I also showed no IMEI so phone Smart Assistant could not run rescue. Getvar showed the IMEI but no baseband. I wasted time seeking help (trying to get an ota.zip I could adb sideload on my locked bootloader). I reluctantly ( refurbished doesn't appeal to me when I'd just bought the phone new) sent my 9 week old phone to warranty repair. I sent it Monday. They received it Tues and mailed a replacement on Tues. FedEx says I'll get it today. I don't care if 100,000 people used LSMA successfully, there is an issue with it. I won't use it again. Look at this thread.
Hello, it's been quite a while since I posted in here, but I'm hoping to pick the experts' brains on this one. So I purchased a Galaxy S20 FE 5G from digicircle.com that was supposed to already be unlocked and ready to use on any carrier. I mentioned the source website in the interest of being thorough, not as advertising. I want to cover all bases to get the best possible answer for my issue. This phone is a Verizon phone. According to my carrier, Boost, Verizon phones that are unlocked are supposed to be compatible with their network. However, when I entered the IMEI on their website, there is an error. If anyone is interested in what the error is, I can post it in a comment reply upon request. I called Boost, and customer service said the phone may not be unlocked. So I contacted Verizon, who refuses to give me any information regarding whether the phone is locked or not, and even mentioned the phone may be blacklisted, which it is not, as I have ran the IMEI on a couple checker websites, and even contacted Samsung and had them run it, and in all cases it came back clean. So I went through a third party site, rapidnlock.com to obtain an unlock code, since I wasn't getting anywhere. Again, all in the interest of being thorough with the information. So the problem I'm having is I can't get the prompt for entering the code to come up. It's supposed to automatically pop up when I start the phone with my Boost SIM inserted, but nothing happens. I also tried using the USSD code for the prompt, and it tells me that there is either a connection error or the code is invalid. And this message pops up even if I enter the IMEI code. So I'm at a loss for what to do here. I hope someone has the answer. If it comes down to it, I will return the phone and get my money back, as I have found this phone on ebay similarly priced, though unlocked from T-Mobile, which now is merged with Sprint and should definitely be compatible with Boost, if it is a compatibility issue and Boost's customer service is a bunch of idiots (which at this point wouldn't surprise me). Thank you for taking the time to read this lengthy post, and I look forward to your answers.
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