Database Develop

htc tilt warranty and custom rom?

I bought an unlocked tilt almost a year ago and it was working fine for a while and then it started to say "no service" when I knew I should have very good service. Then, it started to say "no sim". The sim didn't work in another phone either so I just assumed the incident was due to a dying sim card. A couple of weeks ago, after having a new sim for a few months, I started getting the "no service" message again. I sent it to HTC and they said a non-supported ROM ruined my phone and voided my warranty. The ROM came with my phone when I bought it unlocked on Ebay and it worked fine for months so is it even possible that HTC is telling the truth or are they trying to get out of warranty work?

Updated: Reverting back to the AT&T or HTC ROM and SPL for Warranty or return

luellen said:
I bought an unlocked tilt almost a year ago and it was working fine for a while and then it started to say "no service" when I knew I should have very good service. Then, it started to say "no sim". The sim didn't work in another phone either so I just assumed the incident was due to a dying sim card. A couple of weeks ago, after having a new sim for a few months, I started getting the "no service" message again. I sent it to HTC and they said a non-supported ROM ruined my phone and voided my warranty. The ROM came with my phone when I bought it unlocked on Ebay and it worked fine for months so is it even possible that HTC is telling the truth or are they trying to get out of warranty work?
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Firstly , they could be telling the truth, if you bought it off ebay no telling what you got.
Secondly, unless you got it from an authorized dealer, once a phone is resold, even if it is brand new and unused, the warranty becomes void. It is in HTC's warranty fine print.
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SE service center support is useless

My X1 met with an accident before six months, which left one part of the slider loose compared to the other, and the screen broke and i have a spider web kinda crack on one part of the screen.
I've gone to three service centers till date and all of them told me that they do not have the spare parts and have to import it from god damn knows where.
I sent a mail to x1support also, but no reply.
What are the other options i have to get my phone repaired? People from India, please reply

India is not the only country to have lazy Sony support. I guess you will have to wait for the X2. Sorry if I am not being helpful but I have bad experiences with Sony in many parts of Asia and Europe. In many 'third world' countries they are more geared up to service TVs, DVD recorders, and audio systems (even laptops) but just do not have the expertise for high-end phones.

sigh... i think i will go back to the java based Sony ericsson phones. atleast i got good support.

Se service is pathetic
Hi,
Icompletely agree on this pathetic service by SE. I am from India. I have been haveing some problem with my xi lately. I went to Se service centre for getting the phone repaired as it was stuck in the headset mode. I was told that it has happened because of some liquid geting in the mother boardand we will have to check with the head office and after some fifteen days later when i get my phone, the slider key board is loose and i can not type through this propery. When i told them they are saying it was like that only. very irresponsible answer. One this is for sure that this is going to be my last SE phone and I will make sure that people around my dont get into the same trap and dont buy any of these SE phones. Pathetic is the only word for their service. Infact I am planning to sell this phone off and get another NON SE phone.

Yes it is lol. I know of only one person that was completely content with their srvices. I guess it was a fluke, or a competent clerk (fired sooon aftert that lol).....

i bet you had to wait so long because they keep all the spare parts in korea incase their korean customers get a crack or something because they are the most important people.

comeradealexi said:
i bet you had to wait so long because they keep all the spare parts in korea incase their korean customers get a crack or something because they are the most important people.
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Hahahahahahahahahahaha...
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orelsi said:
or a competent clerk (fired sooon aftert that lol).....
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LOL (no aircraft in this post)

I broken my screen but my bootloader is unlocked

Just this morning I broke my nexus's screen. After I was finished crying about it I called up HTC and they said they would replace the screen for a price or I could send it back, they would need a credit card on file, but they would replace it for free since its still under warranty. My problem is, my bootloader is unlocked and I'm rooted. I told them on the phone that I would think about it and call them back, got a case number and all that. I didn't want to tell them about my bootloader because I thought they would write it down and hold it against me. My question is, if I send it back to them and they see the bootloader is unlocked will they charge me for another phone instead of replacing it for free since I voided the warranty by rooting it? Or is my hardware warranty still valid? Also would it be risking it sending it back with an unlocked bootloader for an exchange? or should I just get the screen replaced?
Thanks!
Btw this is how the horrible accident looks
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Have you ever tried the search button? This has been discussed SOOOOO many times already. I personally have had 2 phones swapped out with HTC, both with unlocked bootloaders. I received replacement phones with no charge to my card.

I used the search button, but none of the topics answered my question directly, most of them just talk about having a 3rd party replace there screen or their screen had dust and HTC replaced it due to a hardware defect by them. I even asked the guys at android central, they never gave me a clear answer. Thanks for you're answer tho, I was looking for someone with a personal experience of swaps

oh my god that poor nexus!! *cries*
anyways what he means is that HTC has been known to look past the bootloader and replace it for free if youre still under warranty. its like they dont really care we are doing what we are doing

xXJay_RXx said:
oh my god that poor nexus!! *cries*
anyways what he means is that HTC has been known to look past the bootloader and replace it for free if youre still under warranty. its like they dont really care we are doing what we are doing
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If this forum had a thanks button I would push it 10 times on this post thanks! I think I'm gonna have it replaced. Will post results

magma9495 said:
If this forum had a thanks button I would push it 10 times on this post thanks! I think I'm gonna have it replaced. Will post results
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lol no problem. most times they look past that. hopefully they will for u too

be prepared to pay for the screen... cracked screens are not covered under warranty bootloader locked or otherwise..

sony is replaceing ?

does sony making a hard life until they replace a device with a problem since day 1 ?

ihaxda1 said:
does sony making a hard life until they replace a device with a problem since day 1 ?
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Que?? What??

If I have problems from day one Sony will replace the device or say is ok i know its not i tested it with another xperia z

Depends on what problems you're having and when you bought it. You can simply return your phone within 14-30 days, depending on where you live, and buy another one. No warranty claim needed.

Akiainavas said:
Depends on what problems you're having and when you bought it. You can simply return your phone within 14-30 days, depending on where you live, and buy another one. No warranty claim needed.
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in my country i cnt give it back the problem is the screen when i touch it i get wavesblur like

When you send it to service, they need to check it. And if it is for replacement, they are sending your XZ to factory, so they change it. When they get it back from factory, you will get it back new one ofc. It tooks me 2 weeks to get new one, because of mistake at service (they changed motherboard instead to get new phone due dead pixels lol...)

i have a the problem only on 1 side of the screen i hope they replace it
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only when i press where the red arrows are i get blur on the screen like waves

In Australia we have a 30 day "Return for Replacement" warranty. I had my Z replaced yesterday due to dead pixels, and had no issues within this initial period. After the 30 days, not sure. My wife had an Xperia Go phone that developed speaker issues after being submerged in water, and had to be sent to a repairer as it was 2 months old.

Best way is to contact your contry sonymobile. In Slovenia we have 14 days replacement by law, Sonymobile Slovenia wrote me, that they change it if anything happens with phone in time of 6 months.

Question S21 ultra back replacement

Hi everyone,
Unfortunately my phone dropped and the back glass cover and primary camera glass are shattered.
I can change it by myself (from years i can repair my phones without sending it and wait days and days) but now i cannot find any replacement parts on the net.
Can anyone help me please?
The part is like this: https://www.samsung-parts.net/epages/Samsung-Parts.sf/en_GB/?ObjectID=1212377
Thank you!

You sadly will need to go through samsung or see if you can still add protection plan to carrier and then do claim few days after since you damaged it so early into launch. All the parts are going into devices still and nobody is parting out phones yet. Cant even get replacement sim trays etc from china yet.

nxneko said:
You sadly will need to go through samsung or see if you can still add protection plan to carrier and then do claim few days after since you damaged it so early into launch. All the parts are going into devices still and nobody is parting out phones yet. Cant even get replacement sim trays etc from china yet.
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Thank you so much for the reply. The only thing to do now is turn off the phone, turn on my note20u, and using it until in my supplier sites show on stock the replacement

mezza8512 said:
Thank you so much for the reply. The only thing to do now is turn off the phone, turn on my note20u, and using it until in my supplier sites show on stock the replacement
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Sorry to hear this.
Where do you usually go for parts?

lawtq said:
Sorry to hear this.
Where do you usually go for parts?
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On the site that i linked in the first post.
Original parts and accept paypal.
For me here in Italy is the best and reliable site

ItsTek on Amazon store I have found to be very good before with genuine Samsung parts. Bought two S20 and S20 Ultra rear glass from them before. I think you'll struggle for parts though on the S21 until at least a few more months.
Amazon.co.uk

Butterfingers!

speedyjay said:
Butterfingers!
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A picture of me buying a new €1350 phone on market
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Hey,
Thought I would pipe up and say I dropped my S21U after 5 days of having it ([email protected], i know) but got a replacement back from these guys: https://www.ebay.co.uk/usr/fonejoy - genuine part and quite easy to fix yourself if you have patience.

mezza8512 said:
A picture of me buying a new €1350 phone on market View attachment 5207009
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Is that what happened to the hand after you punished it?