Hello guys,
I got my new X1 few days ago, and today when i woke up i found out that the screen is not responding to touch...the stylus does nothing. I attempted a hard reset, but I can't align the screen because the stylus still does not work.
I managed to go to today screen and the mouse is working perfectly but touching the screen is not working at all, even through alignment.
No apparent cause to that.
Any idea how to fix this issue?
Thank you,
Try doing a reflash (with the generic ROM so that u won't lose the warranty)
If that doesn't work...i'm affraid there's nothing left to do but go and replace the touchscreen (it's still in warranty isn't it)
Sorry pal
Oww, sounds like a bad problem. You should indeed try a hard reset (though from what I see you've already tried).
If that's a no-go, it's warranty time. I guess you got unlucky. Good luck patching it up!
You can try installing X1 SoftTouch which will max out the responsiveness of your touchscreen in the registry without having to calibrate. I'm not highly optimistic it will work in your case but it won't hurt to try. The .cab is here:
http://forum.xda-developers.com/showthread.php?t=485037
Well guys,
you will never believe it, i read in a forum that some guy faced the same problem with another WM device and he moved the battery and left it overnight and the second day the phone was alive again.
Guess what? I did the same and amazingly it worked.
By the way thank you (ring-bearer) for the cab file, i installed it and it has improved the touch responsiveness.
Touchscreen Fixed
Hi Thanks for that. I tried the take the battery out and leave it over night trivk and it worked for me to! Brilliant! Upgraded the touchscreen with the cab file to - all good. Thanks again.
for me this trick (remove the battery for one day) doesn't work.
also i changed the touchscreen but no results.
maybe the problem is somewhere else
Related
from several days ago whem i touch in diamond icons never select the one i touch!!!... It selects the icon on left or right but never the right one....
When i have a phone call i select the green icon and it turns the phone off
What can i do?
I aligned the screen thousands of times, i installed the different calibrators and nothing.
I align screen, it works well for a few seconds and becomes crazy again. I soft reset, a tried everything i remember and always the same.....
Obvious question: Did you Hard Reset?
Try a hard reset.
If that doesnt work then it sounds like the screen is screwed, get the unit swapped.
I've just installed a new rom! I think i have to swapp the unit
The problems are the same. Anything more i can do??
If you just installed a new ROM, did you do a hard reset? To me it sounds as if the calibration for the touch sensor is off. The first thing that you do after a hard reset is calibrate the screen.
So you can try to calibrate the screen, bofore doing the hard-reset.
You can but when you hard reset you just have to do it again
Also, you could check your local optician for any additional problems.
No, but honestly, a hardreset and recalibration should fix the problem. I'm aware that GNes/GSen can give some problems if it thinks it has rotated the screen, but I've never seen that occur outside programs that don't rotate the screen by themselves.
If that doesn't work, Sync it, back it up, whatever you want to do, possibly flash to stock and return it to whereever you bought it/HTC to get it swapped.
thank's everybody... I tried it all and the same. Going to swapp
have the same problem.. it wasn't there before, had the phone for 3 month.. i think it has to do with water under the screen, used it in the rain and then it began to behave this way (due to the big speaker hole maybe?) , it works fine otherwise! Any idea how to fix it? waterdamage? - guarantee or what?
I think it´s wierd if you can´t use it when it´s raining..?
joel78 said:
I think it´s wierd if you can´t use it when it´s raining..?
Click to expand...
Click to collapse
How many phones can be used risk free in rain?
i don't think that's the problem. no water in my phone, rain or other....
i think it started after gsen installed...may be wrong, or else or.....
Very little chance Gsen having anything to do with it. Many people are using that (including me) with no ill effects.
Hmmm, I though I was the only one with this problem. I'm on the second unit now, the first one always do soft reset by itself after every few wake up. Now the alignment always gone off after few minutes of use. I'm waiting for the replacement unit now.
Initially I thought it was because of the ROM update I did, but even after I restore the original ROM, it still happen.
Looks like I'm quite unlucky with the Diamond .
problem solved!!!!
gone to look for assistance.
After 3.30 hours new touch screen and they sad to me new components inside.
For now all good. Till when??....
hope it was the last problem
So its a guarantee issue? - bad components inside?
It still works ok, so i wait to send it away..
till now all ok.
Hi all,
I searched everywhere here but could not fnd any suitable answer...
Here's my problem:
My brand new Touch Diamond regularly shuts off, I mean it powers itself off on its own after three to four days of use, even if the battery is fully loaded...
After that, most of the times, I have to take the battery out then replace it, otherwise it won't start. Sometimes, a soft reset would do the trick.
A great lack of reliability, since you actually don't know when you phone has powered off... I let you iamgine how many missed calls I've been through...
Any suggestion, I mean except for a hard reset ? Faulty battery? WM 6.1 malfunction?
I have no running apps in the background, it is not plugged to USB or anything. It just cuts power and stays like that...
Thanks for any input,
Cheers from South of France!
I can't help you but i have the same problem sometimes. It just turns off and won't turn on by pressing the power button again. To get back to normal i also have to take out the battery!
BTW that phone is pretty buggy anyway. i really hope there is gonna be an update by htc real soon.
I seem to have the same problem. Has anyone of you found a solution or course?
I have to do a battery pull to restart the mda compact 4. It happens 10 times a day.
BTW: I have a T-Mobile MDA compact IV
frank-12move said:
I seem to have the same problem. Has anyone of you found a solution or course?
I have to do a battery pull to restart the mda compact 4. It happens 10 times a day.
Click to expand...
Click to collapse
you have to hard reset the device and reflash with the official ROM
Hakim Rahman said:
you have to hard reset the device and reflash with the official ROM
Click to expand...
Click to collapse
Hi, Hakim Rahman,
You´re wrong. There is no solution for this problem. I´m searching almost 2 years for help. My touch diamond was in guarantee when the problem appears. I returned the phone back, but the guys from the service said, the phone have been wet, although it was always dry in my pocket...
What should I say, HTC is the worst producer of pocket PCs, that´s all.
Actually I´ve already tried another ROMs...
problem seems to be solved
I have done a HARD reset on the phone 4 days ago. It seems to be stable now.
I had a Manilla skin installed as well as a prog that used the built-in gyroscope. Perhaps those were unstable...
Now they have been erased and the phone is back into its original configuration.
dodo_pv said:
Hi, Hakim Rahman,
You´re wrong. There is no solution for this problem. I´m searching almost 2 years for help. My touch diamond was in guarantee when the problem appears. I returned the phone back, but the guys from the service said, the phone have been wet, although it was always dry in my pocket...
What should I say, HTC is the worst producer of pocket PCs, that´s all.
Actually I´ve already tried another ROMs...
Click to expand...
Click to collapse
I think the mistake lies in yourself the less really understand the problems on the device....
Hi all,
Since a couple of weeks my X1 has the following problem.
- Key on the front do not work
-- Backlight lits up but no responce from key or wrong responce (starts dailing last number)
- keyboard no responce
-- keys lid up but no correct responce
-phone starts dailing last dailed nr automatically (phone laying on table and not touching it, it still dailes the last nr at random times)
-restarting no help.
-soft restart no help
-battery removed and wait >4 days... problem solved but returns after 3 days (give or take)
Had windows 6.1 installed at first when the problem started.
Now I have 6.5 SEX1 version installed but same problem occurred.
anybody ideas?? or even recognize the issue? could not find a simmilar issue
kind regards
Wally
Sounds like you have hardware issues. Still got yer warranty? If so, reflash orignal everything and send it back because its obviously more than a firmware problem
Hmm... sounds bad..... I have no Warrenty anymore.... does this mean my phone will slowly but surely turn into an nice brick.....
any ideas how to fix this... except buying a new one....
You could try disassembling the whole unit, and cleaning all of your contacts and ensuring that all of your connections inside are secure.
No guarantees it will help, but if you are at the point of giving it up for lost then it couldn't hurt.
Cleaned my phone today... took it appart to the last screw, cleaned it..... unfortunately no help.
Responds to the 1st button, then no responce to the following...
Well, if it's only the buttons, you could use an application like AE Button Plus to disable them alltogether. Then you can just only only the screen itself to control the phone.
Thanks for the suggestion, but that is not what I am looking for .... (yet)
I hope there is a way to fix this, hopefully somebody had the same issue and was able to solve the issue.... if not... I can always use that program then.
Wally850 said:
Thanks for the suggestion, but that is not what I am looking for .... (yet)
I hope there is a way to fix this, hopefully somebody had the same issue and was able to solve the issue.... if not... I can always use that program then.
Click to expand...
Click to collapse
I've been lurking these forums for a while and I have never had, or seen reports of the problem you describe. I'm assuming you tried the search function (google) as well. If that turns up empty too, you're out of options.
Had a very similar problem when my phone got slightly wet, dropped from ear under tap when washing my hands. Problem didnt show for a few days so didnt think it was the water, but in case it was I heat soaked it by leaving it behind glass on a sunny day while charging. It got very hot but after a few treatments it was cured and has been ok for a year.
It realy was unuseable as the keyboard and all buttons were giving totaly false random responces.
Worth a try.
Yes I searched on Google as well... no help unfortunately.
Although I took my phone appart, and cleaned it so it should be dry.
I can always put in in the oven and heat is up to .. lets say 55 degr.C and leave it for an hour to bake..... need frosting on that afterwards....
tell you more tomorrow
just tried my luck using the oven.... no help.
I am out of ideas....
think I will try that buttonprogram afterall....
thanks for helping
Did you use this tutorial??
http://forum.xda-developers.com/showthread.php?t=535664
Hey guys,
I've had my X1i for a year now. No hard falls most falls are on soft surfaces. & Suddenly today morning woke up & the touch screen isn't responding. So I looked up posts, some said turn it off & turn it back along with removing the battery & it should work fine. Tried that, worked for a bit then stopped working again. Also tried soft-reseting & gave the same result. So is there any other method you guys know ? I'm thinking the other type of reseting..forgot what it's called but that'll delete everything so i gotta back things up first. So any solutions? & thanks in advance.
Have you got a screen protector on it? If so, try lifting the edges of it a little.
Nope, no screen protector. Does it have to do with any .cabs i've installed before ? Or they're not related? Is the battery related? Could it cause something like that?
I once run into the following, it may help you too:
after installing an app(from a cab) my screen was allmost non responsive.
Calibration didn't help.
I have "Advannced config" installed, uppon checkin the sensitivity it was waaaaay down, even under default.
Hope it helps for you too =)
i had the same problem to on my proto x1
it completely stopped working and i tried everything (reflash rom, boot android)
but all without luck so i bought a replacement screen
after a while my touch screen started working again but still occasionally fails
i have not yet replaced my touchscreen, i am thinking about a loose connector or something...
btw i was on official r3 fw
your flex cable might have worn out!
Jonny4911 said:
your flex cable might have worn out!
Click to expand...
Click to collapse
Where is that located? Where can I get a new one?
kyuubikitsuni said:
Where is that located? Where can I get a new one?
Click to expand...
Click to collapse
here is one thread about it, there should be others if you search some more than I did
and this would be a means to get a new one (official site, similar price), if it really is the cause and you don't like to tinker
cheers and gl
If your LCD is working, then it could be bad digitizer like mine instead of the ribbon cable. (Well, I use X1 a lot in humid place like bathroom.....). Just pay a few extra to buy the LCD+Digitizer for about ~$30 that will save you a lot headache for just the digitizer alone. There's a thread in X1 accessories forum.
Hello. Yesterday morning when i woke up suddenly my touch screen did not respond any more. I try reinstalling windows or hard reset but now i can not even get over tap the screen.Please help me. You already helped me once when i was going to throw it away because i thought it's a hardware problem and it was a software one.
What you need to do is fully charge the phone, run a backup usin PPM or sprite then do a soft reset and leave it for a day, if that doesnt workt hen run a hard reset and it will fix it, been through that problem too a couple times and it ends up workin fine
Thank you
Thanks a lot. but please tell me when you say to leave it for a day i should leave it with baterry in or out. Or do you mean to do the soft reset and leave it for a day to the screen where it sais to tap the screen. And by a day you mean 24h?Thanks again anyway
Ok.But where can i find a new lcd? And how much is it one?
I did the soft reset and leave it for a day then it worked but when i wanted to charge, it happened again and i have the same problem now.Any way a thing it's certain it is a software problem.If you have other advice please help.
another problem
I tried installing lots of roms hoping it will be fine. but now i installed a 6.1 version of wm and when i try installing wm 6.5 it stopes in loading screen and the pc gives me an error conection.What about this?
i flash the ori rom n change lcd n ribbon but still cant do the alignment on touch screen n get into the menu try the board n put it in another p4550 still cant touch screen,is it board problem ?
i have the same problem
i think its a hard problem i try everything but nothing
Hello I had the same problem.
I installed several versions of Android and nbh files.
The problem occurred with versions nbh for Froy version of Android.
As I had saved the versions that were tested. I tried to install previous versions where I knew the touchscreen worked correctly. In my tests with this file to the touch screen work again: kaisimg-panel2-320-24-05-10.nbh
I hope that helped
I had prob woth touch screen and non functional front camera. Restored function by replacing flex cable. This flex cable has the buttons for the keypad as well as supporting the front camera. When I examined the flex cable, the portion that moves in and out when sliding the keyboard appears to be slightly damaged on right and left sides. The damaged portion does contain very thin circuits.
Not sure why this was posted in Accessories but I'll move it to General for you.