Related
This is a problem where you have an apparently good 3G signal BUT you cannot make or receive calls or texts and you can't establish a data connection. There is no obvious sign that you are in this state until you try to call, text or access data.
The "solution" from T-Mobile in the UK is to force the phone "band" setting from Auto to GSM, then it works. But of course its not a solution as you lose 3G.
If you are at work with a 3 icon on your phone, just try calling it from your desk and see if you get straight to voicemail or not.
After discussions with T-Mobile they are sending me a replacement handset but if the postings in Modaco are anything to go by then I am not alone in this.
What is not clear is whether this is restricted to:
1. The T-Mobile UK network
2. The T-Mobile UK Vario III firmware
3. A combination of the above
4. A general design fault with some Kaiser's
This is being discussed in the Modaco forums but I couldn't find any mention here.
I make dozens of calls, and send around 50+ SMS a day.
No problems in the last month.
I am an Australian Kaiser owner running on the Three network.
ROM: 1.81.861.0 WWE
Hi there,
I have the same issue on T-Mobile in Germany.
What I have not been able to figure out is if the phone works again after a while or if one needs to reset (as I always do).
Regards,
Martin
I have tried soft resets and even a hard reset and it appears to be random whether it starts working again. This seems to be same experience as the Modaco users.
thinksmart said:
Hi there,
I have the same issue on T-Mobile in Germany.
What I have not been able to figure out is if the phone works again after a while or if one needs to reset (as I always do).
Regards,
Martin
Click to expand...
Click to collapse
mbriody said:
This is a problem where you have an apparently good 3G signal BUT you cannot make or receive calls or texts and you can't establish a data connection. There is no obvious sign that you are in this state until you try to call, text or access data.
What is not clear is whether this is restricted to:
1. The T-Mobile UK network
2. The T-Mobile UK Vario III firmware
3. A combination of the above
4. A general design fault with some Kaiser's
Click to expand...
Click to collapse
Well, I worked for T-Mobile UK recently and had the very same issue on my Vario II, even whilst at work where there was a large mast and the 3G coverage was the strongest in the country.
on further investigation, everyone else in the area had the same issue. sometimes it would work ok, a lot of the time i had to manually set to 2G just to be able to use the phone functions.
in T-Mob we could check the strength of various 2 & 3G signals by postcode, and the signal in the area was very strong, with no outstanding work issues or problems (according to our system)
was never able to figure out why this was happening, and nobody was able to answer the questions.
so -
seems to be T-Mob UK (perhaps just in various areas at various times), and is not limited to your Kaiser / Vario, so at least you can relax cos it's not a faulty phone
Thanks for the very useful post. Unfortunately that doesn't give us a solution. If this cannot be fixed then T-Mobile is useless for me.
Dr J said:
was never able to figure out why this was happening, and nobody was able to answer the questions.
so -
seems to be T-Mob UK (perhaps just in various areas at various times), and is not limited to your Kaiser / Vario, so at least you can relax cos it's not a faulty phone
Click to expand...
Click to collapse
i've been experiencing the same - no data access when using 3g (whilst showing 2 bars) but connecting fine using gsm.
can anyone point me in the direction of a replacement comm manager with the same icons as the default kaiser but with a 3g switch in the vacant slot ?
i've been looking at a few replacement comm managers but can't seem to find what i'm looking for ...
This is NOT a problem with your Kaiser, replacing your phone will not make a difference. It is problem with your provider's tower hard/software. Strange that T-Mobile has not told you this when you contacted them about it.
T-Mobile in the Netherlands does not have this problem, but the KPN network does. KPN is however in the process of replacing the faulty hardware (or maybe they are already done now, even) and suddenly the problem disappears
Found the solution!!
Hello,
I had the same problem untill one day I inserted my sim card in another phone (a very old nokia - as basic as it gets).
For some reason that I don't know, when I put the sim card back in the TyTN II it was working and keeps on working.
This has happened over a month ago, and I now don't hv a problem.
Try to do the same, see if it works for You
Regards
XTP
Nope, I already tried the SIM in another phone (an SE W880i) and it was okay. I put it back in the Vario III and it still didn't work.
I also tried soft and hard resets.
xtp73 said:
Hello,
I had the same problem untill one day I inserted my sim card in another phone (a very old nokia - as basic as it gets).
For some reason that I don't know, when I put the sim card back in the TyTN II it was working and keeps on working.
This has happened over a month ago, and I now don't hv a problem.
Try to do the same, see if it works for You
Regards
XTP
Click to expand...
Click to collapse
i can confirm that this didn't work for me either. :-(
worth a try though ...
I had this with a Hermes on Orange UK a year ago. They admitted that the local cell was faulty and was being fixed and asked me to go to GSM for a week. After a week I switched back and it was fine.
Am now using a Kaiser (O Tytn2) in same location and its fine.
well i know ive been having problems sending mms whenever im on the 3g network, but as soon as i switch to gsm then the mms sends fine!
Chainfire said:
This is NOT a problem with your Kaiser, replacing your phone will not make a difference. It is problem with your provider's tower hard/software. Strange that T-Mobile has not told you this when you contacted them about it.
T-Mobile in the Netherlands does not have this problem, but the KPN network does. KPN is however in the process of replacing the faulty hardware (or maybe they are already done now, even) and suddenly the problem disappears
Click to expand...
Click to collapse
This is correct, the problem is indeed not your Tytn II. I've called with a dutch provider (Telfort) which makes use of the KPN network. And it is technically not possible. So we must wait till the provider makes sure this is possible.
I also was surprised that they never told me this in advance. Actually they didn't knew it was an problem till I called them.
Er, exactly what "is not possible"?
3G to 2G switching works fine on my other phone (an HSDPA-enabled Nokia 6120 Classic, on the same network).
So how can this not be handset related? I can see how it could be a combination of the phone and the network but if other handsets can cope then it must be related to the handset in some way.
Incidentally I am now using my replacement Vario III and so far so good but its early days yet.
mlh01 said:
This is correct, the problem is indeed not your Tytn II. I've called with a dutch provider (Telfort) which makes use of the KPN network. And it is technically not possible. So we must wait till the provider makes sure this is possible.
I also was surprised that they never told me this in advance. Actually they didn't knew it was an problem till I called them.
Click to expand...
Click to collapse
which ROM versions are experiencing this problem?
I get this in the UK on a Tuesday at around 16:00 and then all is ok after 17:00. If I turn off HSDPA then this does not happen at all.
My view is the T-Mobile network. Being as I know when it happens its not a problem but I think they have time slots for software upgrades etc to the HSDPA side of things and this is when your phone goes into a GSM lockout.
If I keep the phone on 2g then it never happens .
This also happened on my N95 on the same day at the same time also , so i would guess its a network thing
I had this occur again this morning, on the new handset. I tried to call home with a full set of bars and the phone in 3G - the call wouldn't go through.
Switched to 2G, call goes through.
The problem is that when you are in this mode there is no way to tell, without trying to make a call. Your phone is effectively useless as no-one can call or text you and you can't call out. You are blissfully unaware.
This is not an acceptable situation.
wardy said:
I get this in the UK on a Tuesday at around 16:00 and then all is ok after 17:00. If I turn off HSDPA then this does not happen at all.
My view is the T-Mobile network. Being as I know when it happens its not a problem but I think they have time slots for software upgrades etc to the HSDPA side of things and this is when your phone goes into a GSM lockout.
If I keep the phone on 2g then it never happens .
This also happened on my N95 on the same day at the same time also , so i would guess its a network thing
Click to expand...
Click to collapse
I have suddenly started to experience this problem on T-Mobile UK, starting last night. It finds a 3G network, but I cannot receive or send calls or SMS. If the network drops to 2G, I can generally receive texts, but it's only if I lower my band to GSM only that I can make or receive calls, or use data.
T-Mobile are generally crappy in my area anyway, my phone is forever flipping between 2 and 3G. Can anyone confirm what 3's coverage is like in south london (stockwell area if possible) and what sort of data/call packages you can get sim-only, as I fear that they may not work out as cheap as T-mobile's.
incidentally, I don't think it's an MDA vario problem as I'm running the TyTn II.
Hi there
I'm due for an upgrade (got a HTC Wizard @ mo) and wanting to avoid carrying mobile & blackberry - have read that I can put BB Connect on Kaiser and this seems a good option.
My question is - work use Vodafone for BES - but do I need to be on the same network or can I stay with Orange and get BES activated on my account? I use my personal phone (had same number for years!) and just bill the company back - so would prefer to stay with Orange (for call plan) if possible.
Have asked Orange (UK) and they couldn't give me an answer that made sense, so thought I'd ask here!
Thanks for any help
Dan
BB Connect on O2
O2 have just released the Kaiser and i before i go and purchase one i was wondering if anybody knows whether the blackberry client will work on it and where i can get it from if possible. thanks
danski73 said:
Hi there
I'm due for an upgrade (got a HTC Wizard @ mo) and wanting to avoid carrying mobile & blackberry - have read that I can put BB Connect on Kaiser and this seems a good option.
My question is - work use Vodafone for BES - but do I need to be on the same network or can I stay with Orange and get BES activated on my account? I use my personal phone (had same number for years!) and just bill the company back - so would prefer to stay with Orange (for call plan) if possible.
Have asked Orange (UK) and they couldn't give me an answer that made sense, so thought I'd ask here!
Thanks for any help
Dan
Click to expand...
Click to collapse
Your Kaiser can work as a blackberry if you install BlackBerry Connect 4 on your device. Regarding the SIM card, it has to be the one given by your Blackberry service provider. I mean if you use Orange for the phone, and if Orange is not you blackberry provider (it shouldn't be) then you will have to put the blackberry SIM card in your Kaiser and use another phone for your Orange SIM card (I know blackberry can also provide the phone functionality if you ask it and of course pay for it...).
I know you can put two SIM cards in your Kaiser using a specific tool (the brand name is SIMORE) but I don't know if it works with the Blackberry SIM cards (all I know is that is does not work with 3G ...).
thanks for the reply - what do you mean when you say that Orange shouldn't be my blackberry supplier?
surely i can get phone & blackberry on the same sim card, rather than use 2 sims?
not sure if i have an answer to the question yet either. to receive work e-mail do i need to be on the same network (i.e. vodafone) or can i be on a different one (e.g. orange)?
thanks
NavOrbitUser said:
O2 have just released the Kaiser and i before i go and purchase one i was wondering if anybody knows whether the blackberry client will work on it and where i can get it from if possible. thanks
Click to expand...
Click to collapse
BB Connect comes on the application disk and is running on my Stellar right now. Obviously you have to tell O2 you want a Blackberry tariff before it will work.
I've had it running since I got my phone on Friday and my only complaints so far are that it didn't pull down all my old emails off the server like my 'real' Blackberry did/does and it appears you have to go through the Blackberry Internet Explorer shortcut to browse the web.
Blackberry tariff is £10 a month for (allegedly) unlimited email and browsing, though I suspect there is a FUP of 200meg, like on the data bolt on.
I was confused... I cannot dial out any phone number... only can receive..
I try to install my sim card in another handset, it is work.
who can help me?
thanks.
Need more information to help
What happens when you try to dial out (any messages given)? Have you run through the Connection setup (under settings) for your country and operator (I assume it's a TyTN II we're referring to since we're in the Kaiser forum)? More information about your phone/ppc, sim, country and network may help.
Hate to ask the obvious: did you try a soft reset?
Where I dial out, the phone will alert "Bi Bi Bi Bi". Of course Tytn II... What you mean by "Connection setup"? in my Connection session, I only can find Tasks and Advanced but not country and operator.
I using Orange UK.
And soft-reset many times.
thanks.
bwqipzbpd said:
Where I dial out, the phone will alert "Bi Bi Bi Bi".
thanks.
Click to expand...
Click to collapse
Had the same symptoms occasionally when connected to 3G on my P3600. Turned out it was a network problem. Network hardware was upgraded a couple of months later and no more problems since (P3600 and P4550).
Try disabling 3G, maybe it helps....
how can I do that...
bwqipzbpd said:
how can I do that...
Click to expand...
Click to collapse
Read the manual or (translating from a German device): Phone -> Menu -> Options -> Band -> network type : select GSM.
This may or may not help, but it´s worth a try.
Good luck!
I have followed your guideline but still not work...
And I cannot access to 3G, GPRS now... Crazy...
My mistake......you should of course select GSM - typo in above post.....
If it still doesn´t work, I´m afraid I´ve no more ideas
Opposite
I have quite the opposite problem on my elf - Outgoing calls are possible, but no incoming calls. This sim card works fine on another phone, but does not work on another touch. Other sim cards work fine.
Any ideas anyone ?
( I know it's the wrong forum, but am desperate .
michi123 said:
My mistake......you should of course select GSM - typo in above post.....
If it still doesn´t work, I´m afraid I´ve no more ideas
Click to expand...
Click to collapse
Cool man. It is work. But Do you know why I cannot set as Automatic? is that mean I cannot use 3G now???
Looks like it is indeed network specific. You might want to contact your provider and see if they are aware of any problems. As I said, my network did have the same issues occasionally and I believe Orange in France had some troubles as well about a year ago or so.....
bwqipzbpd said:
Where I dial out, the phone will alert "Bi Bi Bi Bi". Of course Tytn II... What you mean by "Connection setup"?
Click to expand...
Click to collapse
Well with my (HTC branded and non network customised) TyTN II, Connection Setup is the name of an icon in Settings, Connections Tab. It allows me to select the country and network and the program configures the rest.
I using Orange UK.
Click to expand...
Click to collapse
Ah that may explain it. If you have an Orange provided version of the TyTN II, they may have customised the options on your phone to remove that program/function. Connection Setup is explained in my manual immediately after the section on Comm Manager (pg 163). I'll be interested to hear what your network provider has to say about the problem.
Hi Guys,
My Kaiser arriving tomoz to replace aging m3100 (Orange TTyN), but as I share a business contract and need the Kaiser, we have needed to switch Sims on our phones, hence I only have a none-3g sim for my kaiser.
Question is thus;
Do I need it to be a 3G sim to use HSPDA? I understand HSPDA is 3g 1.5 or something, but wanted to clarify the issue.
If no good, how can I get a 3g sim into the phone but retain the number? Orange don't want to play ball, as I have suggested they can 'upgrade' the Sim with new code etc.? ( yes, a little knowledge is a very dangerous thing.. )
Any help and advice would be much appreciated..
Cheers
I phoned orange they sent new 3G sim two days ago though mine was on PAYG.
My old sim only got GPRS.
The new sim has a number to phone to register it. Follow the prompts...The rep will ask you for the new sim card number and apply it to your phone.
After you put the new sim card in you'll get a text telling you to switch the phone off then on... then presto HSDPA
Make sure you specify that you want a 3G sim card else they'll try and send you a normal one
Yeah I dont follow at all...
Orange are anal about sim's with devices. You should register the new sim you get with your device and they will change it to your old number within a few hours.
I'm running a Kaiser on T-Mobile and I get HSPDA whenever its available. I don't have 3G service so I think you should get the max Data connection available when its available.
Thanks for tips Guys !
As I have found on other parts of these forums, plenty of great advice given quickly ! Cheers
Just to get this straight, as its a business phone and I cant screw it or lose my number...
Problem is, as I swapped phones with my Bro who I work with, there is already a phone using the number provided on the new sim... So I cant register the new sim.
Orange are ANAL about their sims, and ANAL about removing TouchFlo (Grrr) bunch of ANAL freaks if you ask me..
Anyhoo,
Could I register the sim, and give MY number, and they will register to that number? Orange Bod says there is NOTHING that can be done, NO WY to solve the situation, but you guys are so much smarter than them...
Keep it coming ! Is it poss. to re-code the sim to 3g using a simcard reader? should I find out where Head orange guy lives and shake him warmly by the throat?
Hello everyone.
I'm beat. I was up to silly o'clock this morning trying to get this thing working.
I purchased to unlocker from this site as I have no posts. I've tried many different roms and radios but I still get no service when I plonk in my o2 sim card.
I have a touch HD that was registered to the orange network that I bought off a friend of mine. I wanted it to work with o2 so I downloaded the unlocker program (paid for) and did all the updating and unlocking that entails.
I then tried a few different roms (even tried win 6.5 but my battrey was getting drained at a silly rate)
The problem I have is that whichever radio I get it's not working with my O2 sim card. I have the little G symbol but it keeps asking for data connection setting and the phone is showing no service. I have even tried radios from other phones with no luck. I'm on the offical htc 1,56,401,0 (43972) WEE rom at the moment and the 1.12.25.16 radio and I'm also getting the greenscreen at the load up but a quick on off fixes that.
I searched the forums but still no joy.
What do I have to do?
Please, you are my only hope.
Thanks in advance.
Do you have the right SPL? (http://forum.xda-developers.com/showthread.php?t=431217)
I used to be Orange, had it unlocked, and am now on o2 with no problems. I use 1.17 radio but I don't think that's the issue
Tried it just now.
Thanks for the advice.
Tried the HSPL Wrapper on that thread, updated the radio to 1.17 but it's still showing no service. Any other ideas?
Thanks again.
did you try put another sim card inside the phone?
I just have O2 cards atm. Still now joy though.
I am a failure.
I've just done a cracking stew in the slow cooker. First time making dumplins. I can rebuild and format a PC in less that two hours but this thing has got me beaten. I suppose I could use it for an e-book reader.
I've now got SPL-1.56.Olnex on there with the blackstonehenge Rom.
and 1.17.25.09 radio but it still won't connect.
If anyone has any better ideas I will make them some stew and dumplins. Geographical location allowing, and if the gf lets me have friends round.
Thanks anyways.
henshu
http://forum.xda-developers.com/showthread.php?t=521206
@chg1282002
i think the OP said that they have bought this already
i used to be on orange, now on O2.
how old is the O2 simcard? i think this is the most likely cause
Yes, I already purchased the unlocker. I also tried a newer sim card that was a Christmas present. I'll nip out today and get a 99p sim card from another network. Any suggestions which would be best?
Works with vodaphone
Yes, it registers and works with a vodaphone simcard. It also works with t-mobile but I can't send or recive calls on that (mightbe a sim thing with a need to top up or something) But a new o2 PAYG sim card and my old one still bringing up no service.
Anyone got any suggestions about any manual settings I can do?
Cheers,
henshu
henshu said:
Yes, it registers and works with a vodaphone simcard. It also works with t-mobile but I can't send or recive calls on that (mightbe a sim thing with a need to top up or something) But a new o2 PAYG sim card and my old one still bringing up no service.
Anyone got any suggestions about any manual settings I can do?
Cheers,
henshu
Click to expand...
Click to collapse
Your operator does have any rom for Touch HD on their site? If it does, try it and see if it works.
Also read this page, seems to be an O2 rom for Blackstone devices http://wiki.xda-developers.com/index.php?pagename=HTC_Blackstone_Versions .
This page may be usefull too http://forum.xda-developers.com/showthread.php?t=444170
henshu said:
Yes, it registers and works with a vodaphone simcard. It also works with t-mobile but I can't send or recive calls on that (mightbe a sim thing with a need to top up or something) But a new o2 PAYG sim card and my old one still bringing up no service.
Anyone got any suggestions about any manual settings I can do?
Cheers,
henshu
Click to expand...
Click to collapse
Hi henshu. Have you tried checking your band settings. Make sure they all are set to Auto. Tap on phone then options then band.