Database Develop

Cannot connect to Slingbox on AT&T

This is the most appropriate location I could find to post this, as I have three HTC devices (8525, TyTN 2, and Advantage) so I thought I would start here.
Issue:
I can no longer connect to my Slingbox on my home network when using my MediaNet (wap.cingular) connection on the TyTN 2 or the Advantage.
Error Message: Cannot connect using these settings. But email and web work from the MediaNet settings, so I am fairly certain the configuration is correct.
Facts:
- The connection works over Wifi on either HTC device, so I know my Slingplayer Mobile settings (Finder ID, etc.) are correct.
- The connection works using a Verzion Motorola Q. My corporate VPN connection also does not work with AT&T, but does on the Q through Verzion.
Conclusion:
AT&T has (or did) make changes to the proxy used which prevents services running on certain ports from working correctly.
Question:
Is anyone else having problems connecting to their Slingbox? If you can connect, what settings are you using?
Additionally, could someone please explain the differences between the wap.cingular and isp.cingular settings? Do you have to use isp.cingular to get VPN and other advanced services to work? If so, what is the minimum data plan you must subscribe to with AT&T to be able to do so?
Thanks in advance,
Rob

I cant say why you are having issues. My Slingbox connection works fine (actually much better than fine) via my Kaiser on AT&T with MediaNet. It works better than it ever did with my 8525. I do notice that I do have 2 separate Connections, one for MEdiaNet and the other called "My ISP" which both point to the same wap.cingular APN. Not sure why I have 2, but everything works fine. The MediaNet one is "hidden" and I can't change it. The My ISP one is visible, but I don't want to delete it since everything seems to work fine. It just switches between them (albeit unnecessarily) to make things work when needed.

Furthermore, I am using wap.cingular exclusively. If you do connect to a VPN, you must use isp.cingular. The normal MediaMax, MediaNet and smartphone plans give you wap.cingular. The PDA plans give you isp.cingular. Blackberry plans may give you neither (they go to blackberry.net).

Thanks
Can I ask what port # you are using for your Slingbox? I am using 5001 for one of mine. Did you have to make a rule entry in your router or firewall? I am just trying to determine why suddenly I cannot connect. I am going to pop my SIM card back into my 8525 when I get home and check it again. The last time I tried it on the 8525 it worked. The trouble is, there aren't a lot of changes to make. it's pretty much wap.cingular and the password.
Thanks, and if you think of anything else, please let me know.
Rob

my slingbox works just fine on att. WHen i had the isp.cingular it did not. i had to change it to wap.cingular to get it to work.

Hmmm, don't know th eport off hand, but I want to say i'm justusing the default.

Did you upgrade to the new Slingbox firmware the past couple of days?
I did and could not connect. I called Slingmedia and they told me they had some issus with the new firmware and UpnP settngs in some routers.
I had to go into the Slingbox settings on the desktop PC and manually open the port in the router. If you call them they will take you step by sep

I had the same problem it took me 10 hrs to finally find the answer. It has nothing to do with your port your finder ID at all. like the a previous stated you need to use a different connection setting to use slingbox. Use or create the my isp connection. the only difference is one use proxy settings and one does not. to be honest i just deleted the media net profile and used my isp exclusively. the only problem is medianet keeps showing up in my connection settings. the medianet setting can also screw with push email retrieval

Thanks so much NJXBEAN! I could NOT get Slingplayer to connect until I made that change in the modem settings. It works great now!
-Jerry

Proxy was blocking me...
After experimenting with mine further, I was FINALLY able to connect by unchecking the "use proxy server" setting on my unlocked Kaiser. I wonder if the AT&T "Tilt" build of the OS will even allow this?

AT&T Tilt and Slingbox
Right out of the box, Slingplayer worked on my Tilt. I made no changes to the proxy settings.
I have the media net unlimited plan.

It could be a firewall issue. If the connection you have is listed as "Connects to the Internet" it'll block some ports. If you have Connects to Work, it'll open all ports.

I just just want to say that you guys are great! I had a problem with sling, researched on it here, and found the problem without asking..People, u gotta love it!!!!!!

rtsrob said:
This is the most appropriate location I could find to post this, as I have three HTC devices (8525, TyTN 2, and Advantage) so I thought I would start here.
Issue:
I can no longer connect to my Slingbox on my home network when using my MediaNet (wap.cingular) connection on the TyTN 2 or the Advantage.
Error Message: Cannot connect using these settings. But email and web work from the MediaNet settings, so I am fairly certain the configuration is correct.
Facts:
- The connection works over Wifi on either HTC device, so I know my Slingplayer Mobile settings (Finder ID, etc.) are correct.
- The connection works using a Verzion Motorola Q. My corporate VPN connection also does not work with AT&T, but does on the Q through Verzion.
Conclusion:
AT&T has (or did) make changes to the proxy used which prevents services running on certain ports from working correctly.
Question:
Is anyone else having problems connecting to their Slingbox? If you can connect, what settings are you using?
Additionally, could someone please explain the differences between the wap.cingular and isp.cingular settings? Do you have to use isp.cingular to get VPN and other advanced services to work? If so, what is the minimum data plan you must subscribe to with AT&T to be able to do so?
Thanks in advance,
Rob
Click to expand...
Click to collapse
have you found a fix, i have the x7500 and my slingbox worked fine at first then after a couple of months it just stopped and i could not receive email either, i found a workaround for the email but i have not found a work around for the slingbox.
P.S. i recored myself talking to an at&t rep you should listen to what he says
http://www.youtube.com/watch?v=h40AMIyc_yM

Found a Fix
It cannot connect to isp.cingular, you need to ADD wap.cingular apn to your network settings.

hnada said:
It cannot connect to isp.cingular, you need to ADD wap.cingular apn to your network settings.
Click to expand...
Click to collapse
If you just make your default connection Media Net it's already going to be set for wap.cingular
isp.cingular is the default only if you have it set to use ATT ISP as your connection.

Wow, I want slingbox now. I didn't even think of it working on my Tilt....is the data transfer extreme????????

Tilt Proxy issue

I am having some issues with setting my proxy settings on my Tilt. The HTTP proxy is wiped out once they are set.
Here is what I am doing to create the problem
I go to Start ->Settings ->Connection Tab ->Connections ->Advance Tab ->Select Networks and change both settings in this menu to use "My Work Network" for both settings, and then set the proxy settings for "My Work Network" to use my corporate proxy, everything works fine until I enable a WLAN connection. After I enable the connection the proxy information disappears.
I guess I don't understand why the proxy settings disappear once a live WLAN connections is set.
Does anybody know how I can fix this.
I have tried running the no proxy cab which didn't help.
Thanks for any help
I am so frustrated I want to take this thing back to the store if I can't use it on my corporate network.

it probably does this since the proxy gets sent to you once you connect to a network, and the WiFi connection you are connecting to tells the Kaiser it needs no proxy... your corporate network should sent the proxy automatically, mine does (the wired one, not WiFi)

I called HTC support and they said this was a Mobile 6 bug. They said that they are going to work with MS to create a fix for this issue.
My thoughts are on this, is this going to affect a massive amount of user who have to connect through proxy on their corporate network.
This sucks cause I'm to cheap to pay for the data plan.
Holding my breath for a QFE from Microsoft. I sure not to soon though.

That isn't a WM6 bug. I have an ASUS device, which makes no problems with the proxy settings. It is probably a WM bug combined with the HTC specials.
Regards

Possibly found a solution
http://forum.xda-developers.com/showthread.php?p=1990412#post1990412
Neil

Understanding AT&T Connection and Proxy Settings on Kaiser

Hi all,
I've been at these forums a few weeks now and am starting to understand much about the PPC (I have a Tilt), software, ROM's etc.
But the one thing still confusing me is the Connection and Proxy Settings for AT&T.
Specifically, my phone has 4 connection set up: MediaNet/AT&T ISP/My Work Network/MY ISP. Why so many different settings and when are each one used or otherwise needed?
As for proxy settings, there seems to be 2. One setup in the phone connection settings, and then a "hidden" proxy. What are each of these used for and what are the advantages/disadvantes to turning each one off/on?
And finally how does WiFi fit into all of this, if at all?
Thanks in advance!

ok, i'm gonna take a stab at this see if i can get this right......pls feel free to correct me
AT&T isp - this one use the isp.cingular gateway, it is basically the one you use if you have a tethering plan (now tethering without a thethering plan is a whole different story altogether)
MediaNet - this uses the wap.cingular gateway, and you use this if you have a medianet unlimited or pda personal unlimited plan
My Work Network - use this if you want to connect to a vpn network
My ISP - this one has no connection setting whatsoever (at least for at&t) and just leave it at this one if you dont have a data plan and just want to use wifi.
the hidden proxy......its used if you want to access at&t services such as cingular video and the medianet homepage, as for the "other proxy" you mentioned......i have no idea what will happen if you disable it, i just leave it as it is.

I have an OEM HTC Kaiser with no mods whatsoever ( I dont want any awwww Sh%$ts!!) I go to the ATT website, Support by Device for my connection answers and nice screenshots on the settings. I think there is only one that didn't apply to my device...the hidden proxy one. Seems to help me with my problems
Those connection settings get me going too!

for the hidden proxy, you just need to find the enable proxy and disable proxy cabs. you can make shortcuts to both cabs in your start menu or wherever for easy access (just like the at&t roms). those cabs are all over the forums......search for it

Please Please Please someone respond to wifi connection problems

hello all..ive posted several threads about this..even saw other people having the same problem..
connects to wifi route fine..i have mac address ip..etc says its connected..but thats it..cant do anything else with it..cant connect to internet at all
used the same settings i have with other wm6 unit..it works fine on that..but not my diamond
why why why !!!!!!!
had this damn fone for about 4 months now still cant get it to connect !!!
had wm fones since they first came out...never have i had this problem before

What about DNS??

plasticplanet said:
hello all..ive posted several threads about this..even saw other people having the same problem..
connects to wifi route fine..i have mac address ip..etc says its connected..but thats it..cant do anything else with it..cant connect to internet at all
used the same settings i have with other wm6 unit..it works fine on that..but not my diamond
why why why !!!!!!!
had this damn fone for about 4 months now still cant get it to connect !!!
had wm fones since they first came out...never have i had this problem before
Click to expand...
Click to collapse
If there are other treads about this subject, you should respond in those threads rather that cluttering up this forum.

ref clutter
jmermel said:
If there are other treads about this subject, you should respond in those threads rather that cluttering up this forum.
Click to expand...
Click to collapse
i would but seems like no one has bothered to help out in other threads either

are you sure that you are using the "right" encryption? perhaps you have wpa2
(tkip or aes) and the device checks only wpa? or you enter the wrong password in
wep, then the connection looks like it is established, but you can do nothing with it!
just a thought...

yep
TML1504 said:
are you sure that you are using the "right" encryption? perhaps you have wpa2
(tkip or aes) and the device checks only wpa? or you enter the wrong password in
wep, then the connection looks like it is established, but you can do nothing with it!
just a thought...
Click to expand...
Click to collapse
hello...yep..everything is entered correctly..as i say ive been setting them up for years..this one connects fine..have all the boxes ticked but cant actually use the internet..works fine on all my other wm units

Stupid question tbh but I see this sort of thing every day nearly..
Your subnet is the same as the router yes? Does dhcp allocate one out to you or have u got a static ip on the phone?
Despite being connected to the wifi access without being on the same network you will not gain net access.

Who is your carrier for cell service? If you're on AT&T, and you've run an auto-setup CAB file for your cellular network settings, then you may need to double check your connection and proxy settings. Usually the solution is to select the correct network connection and NOT try to use your carriers proxy when you're connected via Wifi.
If you ARE on AT&T, then do this... Go to Start > Settings > Connections tab > Connections > Advanced tab > Select Networks button. Set both drop down entries to MEdiaNet... for most this will have NO adverse impact (assumes you have a data plan too). OK to save selections.
Now go back to those MEdiaNet drop down selections. Edit either one of them. Go to the Proxy Setting tab. Uncheck the second box indicating this network connection uses a proxy. OK the settings... enjoy non-proxied Internet freedom via Wifi.
If you're not on AT&T, maybe the same proxy issue could be present. But I couldn't help you with your settings. Hope this helps.

ref
hotmail said:
Who is your carrier for cell service? If you're on AT&T, and you've run an auto-setup CAB file for your cellular network settings, then you may need to double check your connection and proxy settings. Usually the solution is to select the correct network connection and NOT try to use your carriers proxy when you're connected via Wifi.
If you ARE on AT&T, then do this... Go to Start > Settings > Connections tab > Connections > Advanced tab > Select Networks button. Set both drop down entries to MEdiaNet... for most this will have NO adverse impact (assumes you have a data plan too). OK to save selections.
Now go back to those MEdiaNet drop down selections. Edit either one of them. Go to the Proxy Setting tab. Uncheck the second box indicating this network connection uses a proxy. OK the settings... enjoy non-proxied Internet freedom via Wifi.
If you're not on AT&T, maybe the same proxy issue could be present. But I couldn't help you with your settings. Hope this helps.
Click to expand...
Click to collapse
hey..thank you for having little think about it..but im in the uk..t-mobile and those settings having nothing to do really with connecting to my wifi at home..except tell my phone it can..which i did..
all the settings are correct...exactly the same settings im using on other wm devices but when they say its connected i can actually do something..rather than on the diamond where it says its connected but doesnt allow me
ive set the phone up identical to another wm6 phone in every way..that connects fine and i can use my wifi ..this phone i cant

Have you tried connecting to a different wifi router, a friend or whatever?
If you can connect there, then that narrows down the problem to your settings, or your router, or the router setup
Do you know anyone else with a Diamond that could try to see if they could connect to your router?
If they can connect but you can't then you could take a look at their connections. Or it could mean a faulty device. If they can't connect either, then this will give you some clues.
I'm assuming that you've deleted the connection and reformed it. Did you choose work or the internet? Have you tried changing that.
Have you tried changing the Authentication to Shared?
Each time you make a change you need to let it 'set' for a few seconds and then reboot.
Can you connect to the internet via Activesync pass-through?
Sorry, that's all I can think of at the moment. If something else occurs to me I'll post back.

Hi.. I'm not sure if this will help or if you already have tried it.
But I had the same problem and the solution was this:
Pres start -> Settings -> Connection -> Wireless Lan -> power mode
Now use best settings, instead of battery save. ( Im not sure if the translation is 100% right. Translated from danish Diamond)
At the start I couldn't load any pages with Wi-fi, though there was no problem with the connection from the router. But now it works like a charm

hey
marisa4755 said:
Have you tried connecting to a different wifi router, a friend or whatever?
If you can connect there, then that narrows down the problem to your settings, or your router, or the router setup
Do you know anyone else with a Diamond that could try to see if they could connect to your router?
If they can connect but you can't then you could take a look at their connections. Or it could mean a faulty device. If they can't connect either, then this will give you some clues.
I'm assuming that you've deleted the connection and reformed it. Did you choose work or the internet? Have you tried changing that.
Have you tried changing the Authentication to Shared?
Each time you make a change you need to let it 'set' for a few seconds and then reboot.
Can you connect to the internet via Activesync pass-through?
Sorry, that's all I can think of at the moment. If something else occurs to me I'll post back.
Click to expand...
Click to collapse
i have tried all except find someone else with a diamond..activesync connects fine and can connect when in sync..as ive said before i have another wm6 device..connects exactly the same way and works fine..this just wont..well connects but doesnt allow me to go any further

yahoooooo or wifiiiiiiiiiiiiiiiiiiiiiiii
BottchDK said:
Hi.. I'm not sure if this will help or if you already have tried it.
But I had the same problem and the solution was this:
Pres start -> Settings -> Connection -> Wireless Lan -> power mode
Now use best settings, instead of battery save. ( Im not sure if the translation is 100% right. Translated from danish Diamond)
At the start I couldn't load any pages with Wi-fi, though there was no problem with the connection from the router. But now it works like a charm
Click to expand...
Click to collapse
well thank you guys very very much...ive used a combination of BottchDK and marisa4755
i removed my wifi connection and forced it to connect from default again..entered my passkey..wacked the old wifi on full power and NOW HAVE WIFI
it does seem devilishly slow though..but think ive read that on some thread before..think will have a looksy about that...
MANY MANY thanks again

Excellent news!

oh no it wasnt actually wifi !!!!!
marisa4755 said:
Excellent news!
Click to expand...
Click to collapse
hey all..sorry but the problem still exists !!!
cant connect..looking at lan settings..
status - Associated to network
it shows connected but status only associated..please tell me when the smeg is going on with this darn diamond before i through it against the wall !!!

This was the solution for me
I have had the same problem Imy phone even should be picked up by the repair centre then as a last try someone gave me the idea to change the leaver at wireless lan/energymodus to the left (best conection) and whala, I have tried it later whit my phone almost on the wirelesspoint to set it to best batterymode but not even at the middle it would do anything, it says conected but no data is comming to the phone, just when the leaver is at his almost left it will work.
Good luck.
Willem

-Have you tried a hard reset? (Data will get lost! Backup first)
-Mac filter activated on the router?

yep tried all
Mr.Eliot said:
-Have you tried a hard reset? (Data will get lost! Backup first)
-Mac filter activated on the router?
Click to expand...
Click to collapse
hello again..yes tried hard reset..have the power set to max..clicked my heals together 3 times also !!!
never in my life have i had such i problem..must have had dozen wm based phones which none of them i had this problem..still have wm2003 unit..wm5 and 6 unit all of which will connect just fine..i dont have the mac filter setup on my router
(

-Have you analyzed your router's log already?
-What is set under Start => Settings => Connections => Connections => Advanced => Choose Networks (translated it, not sure about the exact words)?
-Data connections via UMTS or GPRS do work?
-Go and try another router of a friend or internetcafe.

ive checked
Mr.Eliot said:
-Have you analyzed your router's log already?
-What is set under Start => Settings => Connections => Connections => Advanced => Choose Networks (translated it, not sure about the exact words)?
-Data connections via UMTS or GPRS do work?
-Go and try another router of a friend or internetcafe.
Click to expand...
Click to collapse
yep gprs works fine..looking in the wifi i have all the mac address ip speeds blah blah you could ever wish wish for..just as you would expect if it was connected..which it says it it..but only associated lol

Connecting to ADSL Modem using WiFi

Hi,
I have ADSL modem, and I am trying to connect to the modem (via WiFi) and use internet on my HTC VIVA.
My internet connection requires authentication in order to connect. I can successfully connect to modem using Wifi connection. In order to connection to Internet, I added new VPN server from settings > Connections > Edit my VPN servers. I added all the credentials as provided by my ISP, however I am not able to connect to internet and access web pages from the Internet explorer of my device.
Please help me and let me know where I am going wrong?
Thanks,

You don't have to set your authentication data in your Viva.
All you need to do is connect to your ADSL modem using WiFi and start browsing the web. It should work correctly unless your ISP requires a proxy server.
Tell us what happens.

Hi GFX,
Thanks for replying. I connected to ADSL using WiFi, but when I open Internet explorer I get page not found.
When I was in US, I was able to access Internet as per your reply. But now I am in India and I am not able to access Internet.
Some of the differences that might help you or any other who would like to contribute
USA India
====== =======
ISP Comcast BSNL
Authentication WPA2-PSK Open
Data Encryption AES WEP
Thanks,

I'm not sure what's causing this.
Probably your ISP requires a proxy server. Can you connect to the internet using your PC??
The other thing is, your ISP has nothing to do with your ADSL modem authentication and data encryption modes! You can set these settings manually according to your personal needs. Read your ADSL modem user manual for more information.
A WPA2 authentication is recommended so you can protect your modem & internet connection from outsiders and hackers.
Check your ISP's website to see if they require a proxy server. And tell us about your ADSL modem brand and model so we can help you.

My ISP does not require proxy server, and I can connect to Internet using my PC. I am able to connect to my ADSL modem but somehow I am not able to connect to Internet.
Following are the details of my ADSL modem
Brand: Huawei
Model: WA1003A
Its an ADSL router.
Thanks,

OK, please check the following settings in your device:
1- Goto Start-> Settings -> Connections -> Connections-> Advanced tab-> tap on "Select Networks", and check that the first dropdown menu says "My ISP".
2- Goto Start-> Settings -> Connections -> Wi-Fi -> Network Adapters tab, and check that the first dropdown menu says "The Internet".
If you made any changes to the above settings, try to reconnect to the modem once again, it may work this time.
However, if you left the above settings unchanged then your problem lies somewhere else. Check if you can access the internet using Opera Mini, or try connecting to another router. Because we need to determine the source of the problem.
Good luck.

have you simply tried connecting via wifi with default settings?
when you switch on wifi, once the network is detected, you can feed in the values then right? sorry if this seems like a stupid answer but we often miss whats right under our noses,

Sorry for replying so late, was busy with lots of work for some time.
GFX: My connection settings are same as you mentioned. But even with these settings in place, no success.
karthiksk: I get connected to WiFi network, but after this I don't get any popup box in my device to enter the details.
Guys, however I got the solution, since my network uses PPoE, I had to configure these settings in my Modem. Earlier I was entering ISP credentials in an external PPPoE client on my PC, this way I can access Internet with only one PC at a time and WiFi was also not working.
I entered ISP credentials in my modem and configured PPoE settings. Now I can connect my PC (using Ethernet cable), my laptop using WiFi and my HTC device using WiFi at the same time.
Thank you all for helping me in trying to resolve this issue.

Good to see your problem solved.
Turns out it has nothing to do with your device!
Enjoy your Viva, it's a wonderful device.

vijay1234 said:
Sorry for replying so late, was busy with lots of work for some time.
GFX: My connection settings are same as you mentioned. But even with these settings in place, no success.
karthiksk: I get connected to WiFi network, but after this I don't get any popup box in my device to enter the details.
Guys, however I got the solution, since my network uses PPoE, I had to configure these settings in my Modem. Earlier I was entering ISP credentials in an external PPPoE client on my PC, this way I can access Internet with only one PC at a time and WiFi was also not working.
I entered ISP credentials in my modem and configured PPoE settings. Now I can connect my PC (using Ethernet cable), my laptop using WiFi and my HTC device using WiFi at the same time.
Thank you all for helping me in trying to resolve this issue.
Click to expand...
Click to collapse
You wont believe how often the answers to your question are right under your nose,
and like GFX said, enjoy your VIVA!

deepaksadhvani said:
Dear Vijay,
I am facing the same problem to connect my E61 handset to BSNL Huwaei modem. Can you give me the steps to configure the same.
I can connect to the modem, just let me know what configuration changes are to be made to enable access from mobile phone.
regards,
Deepak Sadhvani
90300 60500
Click to expand...
Click to collapse
This is a Windows Mobile and HTC VIVA forum, it is highly unlikely that you will get your solution here. and it is unsafe to post you mobile number.

I'm facing the same problem..it's not the ISP or modem..it's only & only viva...
It sucks badly...I purchased two different modem router..one of netgaer and other one of linksys...and the didn't work on both of them...wifi only works with the modem ZTE ZXDSL 531B
**** off viva...