I just got back from holiday, and whilst on holiday i was using the ear phones & music player on the phone. I made the mistake of sitting down, catching the ear phones plug & bending it whilst it was plugged in. This has damaged the USB port. It still charges, but the ear phone/connectivity pins have been broken within the phone.
Too make matters worse, i reset the phone soon after (soft reset) only to be greeted with the screen below. I have tried a hard reset, loading the bootloader (camera, power & reset buttons) and every other combination of buttons iv found on the internet. So far nothing has helped/changed it. The screen doesnt rotate with the keyboard, and the off button doesnt work. (turns phone on, but not off).
I am tempted to send the phone off to HTC, as it is under warrenty but i dont know whether the fact it has a custom ROM on will effect it at all. iv had minor problems with the screen i would ask them to look at aswel.
Would a broken USB be fixable under warrenty? Then would a custom ROM (even if it doesnt boot) cause a fuss? Then finally, is there anyway to flash a new ROM to the phone without using the USB card?
many thanks guys, any advice is appreciated
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iv read up on flashing a new rom via my sd card, but i am really struggling to find a the .nbh file (which i then rename). I dont spose anyone can link me to a standard .nbh file could they? Hopefully this will enable me to get it next to standard prior to sending it off to HTC.
thanks guys
if its an .exe rom update, use winrar to extract it and there you'll find the .nbh
I had the same problem, broken usb on at&t tilt, flashed a shipped rom and got a new device via a warranty exchange. I couldn't get the SPL back to original but the guys at the device support center didn't notice.
thank you for the reply mate, was just what i needed!
Unfortunatly it didnt work, and even having put the file on my SDcard and resetting the phone it still boots to the tri colour screen. Got my hopes up, as the phone did load the file and run through it...only for me to reset it and it go back to the tri colour screen.
Will the HTC device centre likely accept it all the same?
cheers guys
Tried it again, this time resetting it, loading up from the SDcard then taking the card out before resetting. Now im getting:
'' Upgrade ROM code error Please try again ''
RUUNBH has also appeared in the top right hand corner, with the same tri coloured screen.
As this is not covered by warrenty (spoke to HTC today) im a bit worried about what i can do. Does anyone have any ideas i could try?
thanks
Related
I hate for this o be my first thread on here, but I rendered my Tilt unusable and after searching around I can't find any information on how to fix this.
Last week I dropped my my Tilt, the battery fell out, and when I turned it back on all the settings had been reset to default. I was trying to fix this today and had just gotten around to reinstalling HTC Home when things started getting buggy. It said I didn't have enough memory, but there was pretty much nothing visible in file explorer for me to delete and I was unable to open "remove programs." I tried to just do a hard reset but being an idiot I guess I misunderstood the directions and nothing has been working since.
The first thing I saw was the tri-color screen with "Serial" at the bottom and "KAIS1*0 MFG, SPL-1.0.Olipof, CPLD-8" up top in the red. When I hit the soft reset button I et he AT&T screen and the regular numbers in red but it stalls there. I can get back to the tri-color screen by soft resetting while holding down the power and camera buttons, but otherwise I always soft reset to the AT&T screen and stall there. Can anyone tell me what I might want to do? Thanks.
By "stall" how much time have you given it? The first boot after a hard reset is always going to be much longer
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You have just Bricked Your Phone. But I think you can Recover. Press and Hold Down the Caera And Power Buttons and Stick yourstylus in the Soft RESET Hole. Hold Them And See if you get back to the Tri-Colour Screen. If you can then Bonus And you may be able to recover.
It's definitely 100% stuck at that screen, I left it for 15+ minutes.
I really hope its not bricked I CAN get back to the tri-color screen...
Edit: I just realized that it flashes "No Image File!" right before going to the tri-color screen.
Do you see "USB" at the bottom of the bootloader screen if it is connected to your PC when you turn it on?
You also have the option of trying to flash a new ROM using a microSD card.
NotATreoFan said:
Do you see "USB" at the bottom of the bootloader screen if it is connected to your PC when you turn it on?
You also have the option of trying to flash a new ROM using a microSD card.
Click to expand...
Click to collapse
That was going to be my next Step. If you can See USB when you plug it into your computer You are in luck. Also, DO you have an MicroSD Card?
Actually I haven't had a chance to connect it to my PC yet, I'm not at home. I also have never flashed a different ROM onto it or done anything that should void the warranty so I'd be really surprised if I was able to brick it this easily.
Edit: I should be back at my PC later in the week so I'll try that, thanks. I also DO have a micro SD card.
infiniteengine said:
Actually I haven't had a chance to connect it to my PC yet, I'm not at home. I also have never flashed a different ROM onto it or done anything that should void the warranty so I'd be really surprised if I was able to brick it this easily.
Edit: I should be back at my PC later in the week so I'll try that, thanks. I also DO have a micro SD card.
Click to expand...
Click to collapse
Then all is not lost. Let us know what happens when you get to a PC with a Sync Cable.
Alright, will do, thanks for your help!
infiniteengine said:
Actually I haven't had a chance to connect it to my PC yet, I'm not at home. I also have never flashed a different ROM onto it or done anything that should void the warranty so I'd be really surprised if I was able to brick it this easily.
Click to expand...
Click to collapse
Actually it looks like your device is HardSPL'd so your warranty is VOID. But I don't think that is your problem. It looks like this is something your going to be able to fix as suggested once you get to a computer. Many devices have been saved from this point as long as you take your time and be very careful on what you do. Esp if you have to get in useing the command line.
infiniteengine said:
The first thing I saw was the tri-color screen with "Serial" at the bottom and "KAIS1*0 MFG, SPL-1.0.Olipof, CPLD-8" up top in the red.
Click to expand...
Click to collapse
If my phones battery runs out while i'm in a call, when i charge it again the phone seems to think its in a call and doesn't boot into the today screen.
It just sits on this screen,
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(not my phone but the right screen), with the volume drop down saying In call.
the only way i can seem to get it to boot is a hard reset, and then I lose everything in my phone.
Any suggestions as to how I can get it to boot properly without a hards reset would be appreciated.
bluemerlin said:
If my phones battery runs out while i'm in a call, when i charge it again the phone seems to think its in a call and doesn't boot into the today screen.
It just sits on this screen,
(not my phone but the right screen), with the volume drop down saying In call.
the only way i can seem to get it to boot is a hard reset, and then I lose everything in my phone.
Any suggestions as to how I can get it to boot properly without a hards reset would be appreciated.
Click to expand...
Click to collapse
That sucks, a Battery Pull or Soft Reset doesn't work?
Nope, just tried both.
It's an XDA Stellar. I just hope it's fixed in 6.1 when the release it (hopefully) next month.
bluemerlin said:
If my phones battery runs out while i'm in a call, when i charge it again the phone seems to think its in a call and doesn't boot into the today screen.
It just sits on this screen,
(not my phone but the right screen), with the volume drop down saying In call.
the only way i can seem to get it to boot is a hard reset, and then I lose everything in my phone.
Any suggestions as to how I can get it to boot properly without a hards reset would be appreciated.
Click to expand...
Click to collapse
So, you are using the default ROM? After a hard-reset, use your phone with no 3rd party software and see if your phone does the same thing.
Yep Default ROM. I'll try it and see if it happens again, with no software installed
bluemerlin said:
Yep Default ROM. I'll try it and see if it happens again, with no software installed
Click to expand...
Click to collapse
You might want to check in the Hermes thread because the phone in the picture is a Hermes not a Kaiser.
parleyp said:
You might want to check in the Hermes thread because the phone in the picture is a Hermes not a Kaiser.
Click to expand...
Click to collapse
He mentioned in his original post that it is not his phone but that's the screen his phone gets stuck on.
Yesterday while I was surfing the web, didnt do anything abnormal, my HTC Vivid shut down. after trying to turn it on I was only able to get the screen on with nothing on it, after severel times i tried to pull the battery out I didn't achieve anything.
I tried to get into hboot without any success, I also tried doing it "blind" and tried to restore to defult setting.
After some reading I tought it might be a soft brick, I wasn't able to do anything thorugh adb, becuase it doesn't recognize my phone.
Any help please?
Is your battery not charging or not holding a charge?
sent from my HTC Vivid
Yeah, make sure the battery is actually still working first. Plug it in with a wall charger, pull the battery, put it back in, and if you don't get the Orange light, you might have bigger problems (perm-brick, busted USB port, etc).
Battery works fine
Hi guys thank you for the responses.
The battery works great, as usual.
BTW, I forgot to mention that the device was unrooted and with stock tomorrow.
Nothing I think could cause a perm -brick.
Any suggestions?
pelegm28 said:
Hi guys thank you for the responses.
The battery works great, as usual.
BTW, I forgot to mention that the device was unrooted and with stock tomorrow.
Nothing I think could cause a perm -brick.
Any suggestions?
Click to expand...
Click to collapse
When did you un root it?
Root
I meant that it was never rooted.
Sorry, my mistake..
What happens when you take the battery out, then put it back in and press the volume down button and power button at the same time?
Re: HTC Vivid- Not Turning on, black screen nothing.
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pelegm28 said:
Yesterday while I was surfing the web, didnt do anything abnormal, my HTC Vivid shut down. after trying to turn it on I was only able to get the screen on with nothing on it, after severel times i tried to pull the battery out I didn't achieve anything.
I tried to get into hboot without any success, I also tried doing it "blind" and tried to restore to defult setting.
After some reading I tought it might be a soft brick, I wasn't able to do anything thorugh adb, becuase it doesn't recognize my phone.
Any help please?
Click to expand...
Click to collapse
Hello.
Had cause to change digitizer recently, and all went well. Phone tested ok and all functions working.
Without any further changes to the phone the notification bar would not unscroll if the phone is held in the upright position. Tried a factory reset and also a repair phone, but problem remains.
Tried flashtool with clean image, screen now has an even larger area that will not respond.
Tried .423 and still the same issue.
Software or hardware: any suggestions gratefully received.
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Hardware.
Sent from my C6603 using xda premium
arrghost said:
Hello.
Had cause to change digitizer recently, and all went well. Phone tested ok and all functions working.
Without any further changes to the phone the notification bar would not unscroll if the phone is held in the upright position. Tried a factory reset and also a repair phone, but problem remains.
Tried flashtool with clean image, screen now has an even larger area that will not respond.
Tried .423 and still the same issue.
Software or hardware: any suggestions gratefully received.
View attachment 2091383
Click to expand...
Click to collapse
repair by pc companion or flash rom by emma flash tool
if problem remains > it s hardware problem
:good:
Thank you both:
x102x96x said:
repair by pc companion or flash rom by emma flash tool
if problem remains > it s hardware problem
:good:
Click to expand...
Click to collapse
Yes I tried repair through PC companion; Flashed new firmware - Not certain that I know what emma is?
Although I tend to agree that the hardware is 'faulty', it does seem at odds with the fact the phone was fully functioning after I replaced the screen with a OEM digitizer & glass.
As the phone was still 'new ' to me, having broken it within three days of ownership, I set about installing every free app I could. A few days later I thought I'd use the Factory Reset option to start afresh.
The phone worked as expected although I now noticed that I could not access the notification tab unless I rotated the screen. I then started down the path of using PC companion & Flashtool: The result is the screen has a more pronounced dead zone. Using the developer options I found the Y axis will not go lower than 400 (approx), X axis is fully functioning under this value.
I'm thinking I need to reference how the display is drawn: Segmental through the digitizer pins, or through software?
If all else fails: My 'run out of ideas plan' will be to remove the new glass from the digitizer, and replacing it upon the old digitizer...
I got this phone the other day, It's just got snow all over the screen (it's out of warranty) so I opened the cover, pulled off all connectors and re-seated them (didn't remove any boards, just what was accessible once the back covers were off.
I am new to Android but, this model I have replaced 2 Displays on (not this phone), seems I get one for cheap with a broken display, I fix it and someone offers me more than triple what I paid for, so I keep selling them :-/ (a man cant turn down a big profit). So I know how to pull this phone apart and replace parts if needed. I was looking to give Android a solid shot here (I am a Windows Phone person now)and not sell this one...
Not sure if the display is toast or this is just a Bricked or something else.
Note:
-If I connect to a PC, it connects fine
-When the phone is on, If I touch the lower of the screen, I hear clicking
-Double click on the center of the screen wakes up the display.
-Verzion software tool does not detect the phone (even though a drive is mapped for it)
Also to know, I have never rooted a Android device, so no idea on how to tell if it's rooted or not from the file system. Yea, when it comes to Android devices, I am a NooB.
Any idea ?
Thanks in advance !
Ok, Still trying to trouble shoot this, figuring it was a Brick or something with a lot of effort (The touch screen seems to work but, power off was a guessing game where to push to get it into bootloader mode).
I tried to go back to Stock with it, following these directions...
http://forum.xda-developers.com/showthread.php?t=2448960
Now during the process, every once an a while, on the top of the screen, I can see about 1/2 of the ICONs, it's static so it does not update but, it's the most I have seen off this display.
After showing Successful, it's still doing the same thing. accept a hair of it, static across the top of the screen.
So, does this lead down to a hardware based issue (if so, what part should be replaced), or is this display damaged and needs a replacement ?
Has anyone gone through this and can help ?
Edit, Picked up the one of the cables for the phone that the video, power, headphones all plug into, as all my problems are resulting in something that plugs into this cable, figured I would give it a shot, The only things that are left are the Main board, or the display itself.
Maybe this will fix it ?
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Does anyone have any input that might help me here ? Will this part fix it, or is this phone screwed completely ?