Database Develop

restoring activesync's backup after rom upgrade

Hello, I had everything backed up before starting the upgrade.
My idea was to restore everything like it was before the upgrade: messages, settings, programs etc.
After the upgrade, activesync won't restore the stg file since, it says, the device is not the same as the one the backup was made for.
Any suggestion on how to restore the back up? or to retrive the information from the stg file?
Thank you for your attention and help.
PB

The way I got round this was to remove the partnership in active sync (must be done when device is NOT connected) - be sure not to delete settings on PC when it asks. Give the old name back to your device plug it in and then restore through active sync.
Its wise to take a copy of the backup file too, just in case!
There maybe a better way of doing it, but this works fine for me

great...
great...I have deleted the settings on the pc.
I have tried with the guest account, but obviously nothing happens.
what now.
this thing sucks. Can't i just overwrite everything from the stg using stgviewer?
Anybody to share his expertise?

Do Hard reset
in my opinion follow the instrction of APRMIKE, after HArd rest. During hard rest U must do format storage "yes" and reg del "yes..and of course del. the partnership, keep the previous name same as before....";;;other wise it wil continue to give U headach... [/quote]

how do i get into the menu with the options
format storage "yes" and reg del "yes
after the hard reset?

Ok, solved half way.
It was the regional setting.
I didnt quite get what I wanted though, so I have re set everything from zero.
Is there a way to backup and choose what is that we want to restore?
thank you guys for your help!

Take a look at spb backup. An excellent backup utility that will allow scheduled backups and gives you the options to chose what to backup and restore if necessary. Also the software does not have to be installed to do a restore which saves a lot of messing about, just click the files and it does the rest
http://www.spbsoftwarehouse.com/products/backup/?en

thank you, i will try it!

Diamond hard reset and restore by Sprite Backup 6.22

Hi All,
I've tried to restore my diamond about few times of hard reset. I've tried these software:
Resco Backup, backup fine but cannot restore perfectly...
Spb backup, cannot making backup file and of course cannot restore..
Sprite backup, the most recommended backup software by htc, successful back up file but also cannot restore perfectly and few waring appear after restore.....
So did anyone has successful restore diamond after hard reset? Pls share your recommended software and also the software setting. I'm really tired to reinstall all software after hard reset. B4 I'm using Spb backup for my old D810, it's work well and won't miss anything after restore.
Pls help and share your experience, thanks!!

My experience sharing
I have been backed up successfully, here below is my experience sharing, hope it would help:
The key points are
1. Make sure your storage memory must bigger than 15MB
(How to check? Start> Settings> System tab> Memory> Main tab).
2. Do not back up the “File System”. Please choose ” System Data”> uncheck “File System”.
(Note: If you back up the “File System”, it will cause an error message due to low storage memory.)
Good luck!

Try, SPB Backup again & make sure you uncheck (Stop processes before backup) under options. This should allow for it to finish the BackUp process succesfully & then restore from Hard Reset with no issues. Hope this works.
*Note*
Resco Backup, Sprite did not work correctly for me either.

I've tried spb already with your suggestion last time, but the back up file didn't restore perfectly, some important file missing as well.....

Im, not sure then. I am currently using the latest update from SBP & it worked even after a hard reset...sorry I could'nt help.

9up said:
I've tried spb already with your suggestion last time, but the back up file didn't restore perfectly, some important file missing as well.....
Click to expand...
Click to collapse
Did you try with the new Spb Backup v2? It seems to run beautifully (after unticking stop processes), but haven't tried a restore yet.

Spirite Backup TOTALLY SCREWED UP MY DIAMOND.
I tried restoring because the music player in TouchFLO 3D would no longer sound (Every other program and sound worked)
F**KING DIAMOND

wbaez0320 said:
Try, SPB Backup again & make sure you uncheck (Stop processes before backup) under options. This should allow for it to finish the BackUp process succesfully & then restore from Hard Reset with no issues. Hope this works.
*Note*
Resco Backup, Sprite did not work correctly for me either.
Click to expand...
Click to collapse
i can not agree more! only spb has the right (and safe) backup. i already used on diamond without a glitch. lots of option.
back-up! before you tweak it or try any crazy stuff BACK-UP.

Does anyone know where to get the SpriteBackup_WWE_ME file that is supposedly free for Diamond users?
I've gone on HTC's website and entered my S/N etc but when I click ok I just go to a dead link. Well done HTC
????

SPB Backup 2.01 wotk great for me and with Stop process checked.

check this:
http://www.spritesoftware.com/comparison-sprite-spb-page1

Anyone have any luck using the newer version of Sprite Backup (6.5) with the HTC Diamond?

jaydubya said:
Anyone have any luck using the newer version of Sprite Backup (6.5) with the HTC Diamond?
Click to expand...
Click to collapse
Yes, runs fine, no problems in back-up and restore(even after hard-reset).

Techno-Freak said:
Yes, runs fine, no problems in back-up and restore(even after hard-reset).
Click to expand...
Click to collapse
Thank you! Good to know. I have backed up a few times with 6.5 but haven't need to restore yet...

File System problem
I am using Sprite for backing up, and time to time I get the message "Fail to backup file system".
I presume I am not the only one to get that, so I thought to write here the answer I got from Sprite Customer Service -
"There is possibly a corruption in the device registry which is disallowing Sprite Backup to backup your device. Please follow these steps to avoid the error;
1) Open Sprite Backup
2) Click 'Options'
3) Click 'Backup'
4) Click 'General'
5) Untick the box next to 'Check for corrupt registry'
6) Click 'OK' then proceed with backup as per usual."
This solved for me the issue, but I don't really know what is their definition of "corrupt registry". I did some hacks here and there, maybe anything different than the original registry is considered "corrupt"?
Does anyone have any comment on this?
thanks

File recovery possible?

I've got the Kaiser with Dutty's windows 6.1 rom and somehow it froze on the startup, so I saw myself to hardreset although I knew, that I had some quite important notes and contacts which are unfortunately not in my backup.
Is there any possibility to recover files on my Kaiser?
Thanks folks

Where exactly did the device freeze? A lot of the time a soft reset will fix these problems.
If the only place the files were saved was on the device memory, and you preformed a hard reset, the files are gone.
Sorry for your loss

corrupt registry

Hi! I regularly use SpBackup, and all seems work fine (the diamond works fine, restore ok, etc...). Sometimes I use Sprite Backup, but it gives me an error about system settings. I've send the file log to the software house: this is the answer:
Thank you for contacting Sprite Software. According to the log file the registry on your device is corrupt. At the time of a backup Sprite checks the registry and will not perform a backup - this is because a restore will restore the corrupt registry which is not good practice.
Unfortunately I cannot tell what caused the corruption and the only way to correct this is to hard reset your device.
Any suggestions? I use SK Tools to clean registry but...
An other question... after a HR what have I to do? reinstall all programs? may I restore all but system setting (PIM etc....)? How I found my device after a HR?
Thanx for your attention

medfcara said:
Hi! I regularly use SpBackup, and all seems work fine (the diamond works fine, restore ok, etc...). Sometimes I use Sprite Backup, but it gives me an error about system settings. I've send the file log to the software house: this is the answer:
Thank you for contacting Sprite Software. According to the log file the registry on your device is corrupt. At the time of a backup Sprite checks the registry and will not perform a backup - this is because a restore will restore the corrupt registry which is not good practice.
Unfortunately I cannot tell what caused the corruption and the only way to correct this is to hard reset your device.
Any suggestions? I use SK Tools to clean registry but...
An other question... after a HR what have I to do? reinstall all programs? may I restore all but system setting (PIM etc....)? How I found my device after a HR?
Thanx for your attention
Click to expand...
Click to collapse
Hard reset definitely and then a restore of you PIM.
Reinstall all apps after HR and create a new backup.
It is not safe to restore anything but PIM, since everything else basically stores in registry and thus will result in yet another bad restore.
Anyways, its windows, a HR and reinstall is good monthly

Another cry topic? WM6 bug

Yes, probably topic #1000 about this. But PLEASE keep reading.
I got the famous WM6 bug/error/whatever.
Symptoms:
- Access is denied error message when trying to copy files to the phone using ActiveSync.
- Access is denied error message when trying to delete any files or copy files between folders and/or the storage card on the phone.
- You do not have permission to download that type of file in Internet Explorer when trying to download any files.
- No programs show up in Remove Programs.
- Installation Unsuccessful error messages when trying to install any applications.
- ActiveSync will fail with an error message that you should start the troubleshooter.
It might have something to do with F-Secure I installed, and tried to uninstall (which ofcourse is impossible, since no programs show up in my installed programs/delete programs list). However, tons of ppl have had the same problem before so it has probably have nothing to do with F-Secure.
Now about the famous fix (which can be found for example here).
It's not working for me. Yes I tried this fix like 10 times, exactly like its written, sometimes a bit different, not using bold but Italic etc etc. I find #12 an inconsitency for example, since shutting it down and THEN doing a soft reset doesnt make any sense to me. Anyway I did like it said, and I still have all the problems I've had before.
My question: is there anyone that has had this bug before and DID fix it, or is there anyone that knows how to fix it after all? Or, last but not least, is there someone willing to rewrite the fix in uber noobish language, step by step, that might help me fix this. I'm quite desperate and totally not looking forward to hard reset my device. Thnx in advance
Some device information:
ROM Version: 1.93.404.1 NLD
ROM Datum: 07/10/08
Radioversion: 1.00.25.05
Protocolversion: 52.29.25.12H
Dutch provider Hi
No new roms installed, flashed stuff nothing. Just tweaks and programs installed.

I'm wondering if I should leave it like it is now and be patient for replys, or move/recreate this topic somewhere more "windows mobile"-like, since it might have something to do with the OS itself, and not just my kind of mobilephone ...

Sorry to hear your problem. I'd came across the problem once and YES the fix doesn't cure all the problem.
Luckily i've backup my PDA using sprite before the problem starts. What i did: 1) Hard reset the device. It will CLEAR ALL the memory and restore to factory default.
2) Reapply my first backup. (if you have it, if not, just reinstall everything). Remember though your backup in activesync might not be sync again! - that what happen to me. Luckily i have a copy in my Hermes.
3) My PDA is back to normal!
4) Careful when you modding your PDA. Just don't get mad to those that tries to help, some might not work on your device depends on what ROM you're/they're using. If anything goes wrong, just accept the fact that its your fault and -ALWAYS- have a backup ready. Just Hard Reset.

And I'm sure you're familiar with the lack-of-a-backup-till-I-need-it thingy ... I'll go mayhem on MSWM if I'm losing my photos and texts ... Contacts I can copy or just rewrite, but damn, my photos :s Thnx for the reply tho.

If you keep it synced with your computer/outlook, there shouldn't be much of a problem.
Ever since my first WM device, I've kept a list of all changed settings, etc. A hard reset isn't really that big of a deal. You do it, reinstall a few apps you had, change some settings from the cheat sheet you keep, sync with outlook, and you're good to go.
Think of your Diamond as a slave device to your regular PC. Sure, you apply a few tweaks to it, but other than that all your data should be on your PC.

Yeah and foto's and text messages and contacts ?? All gone, hard reset not that much of a deal I find it quite frustrating =(