GSM and 3G sensitivity question - Touch Diamond2, Pure Q&A, Help & Troubleshooting

The original TD suffered from poor 3G reception. GSM wasn't much better either, How does the TD2 hold up on this?
Thanks

I use "3" in Australia, and reception on the Diamond2 is horrible. "3" is a 3G-only network, and GSM-roaming (which has high data roaming costs) is available.
With my old HTC TyTN II, I would get almost full 3G reception sitting in my room. Right now, with the Diamond2, I am getting 1 bar if I'm lucky. It is always dropping out to GSM.
This is a huge problem for me, as data costs is high while roaming. I am hoping that in the future, a compatible radio ROM would become available, so that I can try and get better reception.

Reception is not super, but it's all right !
GSM reception is very good ... whenever the TD2 finds a 3G network, it will only display the reception of that signal (which is lower as a standard) ... that is why reception 'seems' lower.

Related

Signal very low...Kaiser problem?

Hello all,
I've noticed that with my Kaiser signal usually is very low, no more than two stands... otherwise with all my old phone, for example in my home, signal was full, also with htc touch dual of my friend.
Maybe can be usefull a radio update?
Thanks
Stefano
it could be displaying the 3G signal vs the gprs signal of your old phone...
try turning off 3G
itarix said:
it could be displaying the 3G signal vs the gprs signal of your old phone...
try turning off 3G
Click to expand...
Click to collapse
Old phone was 3G and my operators supports 3G only...
Ste
My Tilt doesn't get very good reception either. When sitting next to a Motorola Razr V3xx (my Mom's phone), the Razr consistently has at least 2 bars, often 3 or 4 when in my house, but the Tilt has, at most 2 bars, and sometimes even loses signal completely. That never happens on the Motorola, but mine often goes straight to voicemail due to lack of signal.
Now, I realize a Razr and a Tilt are apples and oranges , but they are both 3G, so I would think signal should be comparable. Also, this is not a mattar of one phone simply displaying more bars, but of actual call quality.
I thought it may be a defect in my particular phone, but I have since done a warranty replacement for another issue, and was sent out a new one (it wasn't even a refurb). The new one has the same poor reception.
The Tilt is obviously a superior phone to a Razr in most ways. An ideas why call strength is so poor?
PS: I had a Treo 750 prior to the Tilt, and it too had good reception when in the exact same spot as the Tilt.

Awful Signal Strength

Greets,
I have an AT&T Tilt and 1-1/3 years left on my AT&T contract. Unfortunately, my Tilt is not getting a very good signal (and most of the time, any signal) in my home area. The AT&T signal map shows the coverage as 'moderate' despite having a huge AT&T building 2 blocks away and an AT&T store which, I guess, was positioned just outside the bad signal area.
Someone was recently over with AT&T and a regular phone and he seemed to have a good signal. A friend a few blocks away with a HTC 8925 is in the same boat I am, so it may very well be (i) HTC phones or (ii) PPC's.
If anyone has any idea how I might be able to go about modifying the Tilt to possibly get a better signal, I would greatly appreciate it.
Thanks!
try a different radio and see if that improves reception.
Radio Fixes That?
I was under the impression that the radio effected the camera, screen, and sound; not reception signal strength.
Is this incorrect?
jdmba said:
I was under the impression that the radio effected the camera, screen, and sound; not reception signal strength.
Is this incorrect?
Click to expand...
Click to collapse
The radio is what controls the phone aspect, much like a Nextel two way setup is better than a dime store walkie talkie setup. Read this:
http://forum.xda-developers.com/showthread.php?t=393182
I also found that limiting the connection to non-3G signals (under settings -> phone) helped as the 3G signal in my home town is a little dodgy and the handset will try to use a crappy 3G signal (and drop calls every minute or two) rather than a half decent 2G signal.

Diamond and UMTS is working fine? (Or worse than Cruise?)

Hello I bought the Diamond yesterday, I'm very satisfied except for the UMTS signal.
I already have a Touch Cruise (it didn't work in UMTS so HTC repaired it on warranty and now it works like a charm).
In the last 48 hours I had Diamond and Cruise one next to the other, and Diamond has always 2 lines less:
* when Cruise is in HSDPA with 4 lines, Diamond is in HSDPA with 2 lines
* when Cruise is in HSDPA with 2 lines, Diamond is in GSM.
Is this normal?
Many thanks in advance.
J.
Everyone has it i have also a TC and indeed, its shows always 2 lines more then the TD.
Same here my htc diamond has always two lines less than my htc kaiser.
The diamond has really a poor UMTS signal reception. I hope they will be able to boost it with a new ROM.
Same here
before with TC i got 2 lines 3G now non
Thanks for your feedback!
So it seems to be a common problem.
Today I checked during all the day, moving from a city to another city, half the time the Cruise had more lines, half the time they had the same.
Other feedbacks? Thanks
same problem here in austria. before i had full signal with my sony erricson t650i, now with the touch diamond i only have the half signal strength...
Well, it doesnt give many bars, but it works like hell here.
When using it as a modem (I often do on the road) I get speeds upto 150kb/s for browsing and emailing and that is just perfect for everything.
My 3G Reception is also VERY Bad.....
I´m using the latest Radio ROM 1.00.25.03.
Because of this weak 3G Recepion the Diamond changes to GSM very often, this eats the Battery up in about 6-8 Hours.....Even if I don´t play around much and the 3G Coverage here is excellent.....
Diamond: 1-2 Bars
Nokia E51: Always full Bars (-87dBm and up)
Hopefully Reception will be better with a new Radio ROM.
If it´s an Antenna issue.........DAMN!!!
I never had a Mobile with THAT bad 3G Reception.
BtW: GSM Reception is fair to good.... could be better also....
Poor 3G signal
That's right,
I have also very poor 3g signal, even though I live in the city area. I have also missed incoming/outgoing calls because the poor 3G signal.
That's not nice
same prob here (big city)
switched manually to gsm not to loose calls
Are you sure this is just 3G and not worse reception in general (ie due to smaller antenna in Diamond)?
in gsm mode i never experienced any trouble with calls.
in auto mode diamond switches to 3g (half signal strength), but one can't call me
wcg-tom said:
in auto mode diamond switches to 3G (half signal strength), but one can't call me
Click to expand...
Click to collapse
Uh, this sounds even worse. Having a bad reception is one thing but showing a "fake reception" is a complete different level of bug.
Just to ensure that I did not get you wrong: You see a 3G reception (e.g. 2 or 3 bars) but the phone does not receive incoming calls and the caller is redirected to your mailbox instead?
foo said:
Uh, this sounds even worse. Having a bad reception is one thing but showing a "fake reception" is a complete different level of bug.
Just to ensure that I did not get you wrong: You see a 3G reception (e.g. 2 or 3 bars) but the phone does not receive incoming calls and the caller is redirected to your mailbox instead?
Click to expand...
Click to collapse
yes, got me right.
in my case it's not the mailbox, just a message ("not available" or something like that) because of my settings, but that's petty.
thats why i manually switched to gsm. for using 3g (internet) i have to swith this back again.
annoying!
wcg-tom said:
in gsm mode i never experienced any trouble with calls.
in auto mode diamond switches to 3g (half signal strength), but one can't call me
Click to expand...
Click to collapse
This should not happen, even when I have the minimum bars in 3G or H others can call me.
When you have full bars in 3G does it work?
same here, although i found that switching off umts and just using plain 3g solved the issues.
jwalker said:
This should not happen, even when I have the minimum bars in 3G or H others can call me.
When you have full bars in 3G does it work?
Click to expand...
Click to collapse
yes. when it's stable at full bars or even H, i can use it.
but i deacivated 3g anyway because of powersaving. only using it for web access.
there's a tool for switching 3g in comm manager easily, now i'm happy so far.
So, is it phone or is it just peace of s***?
Hi All
Do you have any fresh idea could it(lousy 3g signal) be hardware or software related issue?
The globe is full of small 3g phones without that kind of problem. That's why I really hope this issue could be fixed with the new ROM radio version...???
I hope I'm right, because if the pain is hardware related, we all have bought pretty expencive peace of crap -not the phone. It is not acceptable if the incoming / outgoing calls are missed!
Same problem, poor 3G reception .
Cruise was far better for receiving 3G signal.
Hope it is software only....

UK T-mobile Users - feedback on reception and poll

Could all UK T-mobile users provde feedback on how they are finding the reception on the T-mobile network? As an ex-Kaiser user, I'm finding reception is quite poor, the Diamond usually showing a couple of bars less than the Kaiser. Additionally, HSDPA performance is poor and intermittent.
Mine shipped with 25.03 and I am not impressed with the signal or data at all. I am finding it is dropping calls where my Vario II was fine.
The battery usage is quite high too so I am recharging at the moment and I think I will take the radio to 25.05 tonight....Not sure whether I should try another OS ROM.. seems too many to choose at the moment
Cheers
Aidan
I have tried all of them and now on 25.11 which seems to hold a 3g signal longer but not very strong (2bars ish) better than 25.06 but not a huge difference. I am prob thinking of moving back to 25.06 because it got more better signal for gps purposes, as i said not a huge difference in phone signal.
In all honesty Im what dissappointed i couldnt get a strong 3g signal on motorway. Oh well just wait for the next new radio to test

HSDPA -Poor Signal Strength and Constant Call Dropouts on Hutchison 3 Australia -Why?

Hi there,
Can anyone please assist?
Whenever I select a phone Band of WCDMA and am operating on HSDPA [H], my Touch Diamond which is on Hutchison 3's Network, has very poor reception whenever indoors and has lots of call dropouts. The phone shows just the dot below the Antenna Icon or just one bar to the right, most of the time while on HSDPA.
Whenever I select a phone Band of GSM, and the phone switches to an Edge connection [E] then I have nearly full signal strength, but this is considered "Roaming" off my network service provider and therefore is much more expensive to use. (What a scam!).
I have tried installing several radio ROM's but it has not made any difference to the signal strength and dropout problems. The Radio ROMs tried so far:
1.09.25.23 Official (Quad Band)(52.51.25.26H)
1.08.25.20 Official (Quad Band)(52.44.25.24H)
1.08.25.08 Official (Quad Band)(52.44.25.24U)
1.00.25.BS14 Official (Quad Band)
1.00.25.06
The phone has had this problem with HSDPA signals since I purchased it.
My questions are:
1. Have other people experienced this kind of issue and is poor reception indoors normal when on HSDPA [H]?
2. Is there a way to force a Touch Diamond, say through a registry hack, to use a Band of WCDMA but stay on [3G] instead of using [H] ?
3. Is it more likely that my phone is a good candidate for a warranty return as perhaps the antenna is dodgy?
4. Are there any other suggestions I can try to fix this problem?
Any guidance here is appreciated.
Thanks,
nanohaxor
HTC Touch Diamond (Telstra branded phone)
ROM: 1.93.861.4 WWE
Radio: 1.05.25.BS14
Network: Hutchison 3 Australia
DIAM130 MFG 64M
SPL-1.40.OliNex
nanohaxor said:
My questions are:
1. Have other people experienced this kind of issue and is poor reception indoors normal when on HSDPA [H]?
2. Is there a way to force a Touch Diamond, say through a registry hack, to use a Band of WCDMA but stay on [3G] instead of using [H] ?
3. Is it more likely that my phone is a good candidate for a warranty return as perhaps the antenna is dodgy?
4. Are there any other suggestions I can try to fix this problem?
Click to expand...
Click to collapse
I love my Diamond and think that it is one of the best PDAs I have used. Its small size is just perfect for me, and I find other phones eg iPhone, Touch HD too big for me as a phone. I have customised it to the extent that I get no lag issues and it runs really fast.
The one flaw which I haven't been able to fix is its poor 3G/HSDPA reception compared to other phones like my previous Nokia. (The iPhone suffers from this problem also).
You obviously live or work in a poor 3G reception area for Three. When your phone switches from 3G to GSM, it will invariably drop the call if you are on a call. If the 3G reception is strong, indoors or outdoors, there will be no problems. 3G reception can fluctuate especially indoors. I dont think there is any fault with your phone.
Your options are to:
1) Change mobile phone provider
2) Force the phone to use GSM in low 3G signal areas and you will have no problems with call drop outs. There is no extra cost for roaming in GSM with Three for calls, only for data.
I use option 2, since I use WI-FI in the house for all my data needs. The easiest way to do this is to use Comm Manager, under Settings, Phone, Band, and then select GSM in 'Network Type' to force it to use GSM, or WCDMA to force it to use 3G/HSDPA. The other option is Auto, which is the cause of the problem. I use a hack which enables a '3G' toggle in Comm Manager so that I can change from 3G to GSM with the simple touch of a button.
You will also find that the battery life of the Diamond is really poor when it has to constantly change from 3G to GSM and vice versa. On the other hand, forcing it to use GSM and only switching on 3G when you use data, will actually prolong the battery life. I get up to 2+ days battery life when using GSM only.
Riker88 said:
I love my Diamond and think that it is one of the best PDAs I have used. Its small size is just perfect for me, and I find other phones eg iPhone, Touch HD too big for me as a phone. I have customised it to the extent that I get no lag issues and it runs really fast.
The one flaw which I haven't been able to fix is its poor 3G/HSDPA reception compared to other phones like my previous Nokia. (The iPhone suffers from this problem also).
You obviously live or work in a poor 3G reception area for Three. When your phone switches from 3G to GSM, it will invariably drop the call if you are on a call. If the 3G reception is strong, indoors or outdoors, there will be no problems. 3G reception can fluctuate especially indoors. I dont think there is any fault with your phone.
Your options are to:
1) Change mobile phone provider
2) Force the phone to use GSM in low 3G signal areas and you will have no problems with call drop outs. There is no extra cost for roaming in GSM with Three for calls, only for data.
I use option 2, since I use WI-FI in the house for all my data needs. The easiest way to do this is to use Comm Manager, under Settings, Phone, Band, and then select GSM in 'Network Type' to force it to use GSM, or WCDMA to force it to use 3G/HSDPA. The other option is Auto, which is the cause of the problem. I use a hack which enables a '3G' toggle in Comm Manager so that I can change from 3G to GSM with the simple touch of a button.
You will also find that the battery life of the Diamond is really poor when it has to constantly change from 3G to GSM and vice versa. On the other hand, forcing it to use GSM and only switching on 3G when you use data, will actually prolong the battery life. I get up to 2+ days battery life when using GSM only.
Click to expand...
Click to collapse
Riker88, appreciate your comments and feedback. Thanks.
I tried my 3 SIM in another Touch Diamond and found the problem with poor HSDPA reception on Hutchison 3 was exactly the same on the other phone. This likely means it's the provider, or phone + provider combination. In either case, darn it !!
I generally operate with the phone band selection on WCDMA, rather than GSM or Auto. I noticed yesterday while driving around the city that my phone switched from the HSDPA (ie. 3.5G) service with the [H] icon on the screen to the 3G (ie. 3.0G) service with the [3G] icon on the screen, and the [3G] service signal was stronger. What I'm wondering is this:
Is there a way to force the Touch Diamond to use [3G] all the time, instead of [H]?
nanohaxor
nanohaxor said:
Riker88, appreciate your comments and feedback. Thanks.
I tried my 3 SIM in another Touch Diamond and found the problem with poor HSDPA reception on Hutchison 3 was exactly the same on the other phone. This likely means it's the provider, or phone + provider combination. In either case, darn it !!
I generally operate with the phone band selection on WCDMA, rather than GSM or Auto. I noticed yesterday while driving around the city that my phone switched from the HSDPA (ie. 3.5G) service with the [H] icon on the screen to the 3G (ie. 3.0G) service with the [3G] icon on the screen, and the [3G] service signal was stronger. What I'm wondering is this:
Is there a way to force the Touch Diamond to use [3G] all the time, instead of [H]?
nanohaxor
Click to expand...
Click to collapse
From my understanding, you should get same radio signal strength no matter it is 3G or HSDPA enabled. Your observation may be your original signal (with HSDPA) is too weak and hand-over to another radio station that have stronger signal but no hsdpa.
I also notice that the 3G reception capability of diamond is weak. But this is nothing dealing with hsdpa.
snufkin wrote:
"I also notice that the 3G reception capability of diamond is weak. But this is nothing dealing with hsdpa. "
From what i've seen - that's true. (i have the same problem).

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