Hardware malfunction - Gap between screen layers - Touch Diamond2, Pure Q&A, Help & Troubleshooting

I received my phone this Monday. It has worked perfectly since , and I am very happy with the device overall.
However, a couple of hours ago I noticed that the protective layer (outer layer), the one that protects the whole front surface (no, not the screen protector), has loosened from the layer below which is probably the touch layer.
The gap is very noticeable when using the stylus as I reach two pressure points before the phone reacts to the touch.
The air between the layers also creates a rainbow effect when the light passes through screen -> air -> protective plastic -> grease\fingerprint.
I would like to know if anyone else has experienced anything similar. As I said it is very easy to notice if you press slowly down on the screen with the stylus. I can make the outer layer wobble without touching the resistive layer below.
Thanks

Nope ... no signs of any gap here.
I'd suggest returning it to your hardware store and demand a new one.

I'm sure i can feel 2 layers too, but no problems as such.

I have been in contact with HTC and they claim that this is an unknown problem, however serious.
I am returning the device as it is DOA.
The gap is easy to notice if you press lightly with the stylus on the middle of the screen.
When I first started using the device the outer layer felt like glass because there was no supression. Now it feels like a sheet of plastic on top of a lowered piece of glass with a tiny gap of air in between.

des163 said:
I have been in contact with HTC and they claim that this is an unknown problem, however serious.
I am returning the device as it is DOA.
The gap is easy to notice if you press lightly with the stylus on the middle of the screen.
When I first started using the device the outer layer felt like glass because there was no supression. Now it feels like a sheet of plastic on top of a lowered piece of glass with a tiny gap of air in between.
Click to expand...
Click to collapse
I bet you've never used a capacitive touch screen before What you are describling is simply called "digitizer" and it's meant to be exactly like this. If you want to press a glass-like hard surface, the only chance is going for a resistive dislay (iPhone, Samsung Omnia HD, HTC Dream...)

massimax said:
I bet you've never used a capacitive touch screen before What you are describling is simply called "digitizer" and it's meant to be exactly like this. If you want to press a glass-like hard surface, the only chance is going for a resistive dislay (iPhone, Samsung Omnia HD, HTC Dream...)
Click to expand...
Click to collapse
You got it twisted here. Replace capacitve by resistive in your post.

hehe... I see what you mean, but I know how the screen is designed. However, when my screen goes from feeling like glass (which just means that the layers are without any airpockets between them) to feeling like a baloon, I am very certain that it can be classified as a faulty unit.
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I realise that this may happen as the device gets old, but 3 days is pretty fast. They should have shipped with the airpocket to begin with if this is to expect from a few days use.

des163 said:
hehe... I see what you mean, but I know how the screen is designed. However, when my screen goes from feeling like glass (which just means that the layers are without any airpockets between them) to feeling like a baloon, I am very certain that it can be classified as a faulty unit.
I realise that this may happen as the device gets old, but 3 days is pretty fast. They should have shipped with the airpocket to begin with if this is to expect from a few days use.
Click to expand...
Click to collapse
hmmm... I had MANY pdas (tytn II, diamond, touch hd, xperia X1, diamond 2) and ALL of them could make you feel the upper layer slighlty "going down" and touching the under layer, when pressed with stylus. Diamond 2 is no exception. Speaking about your drawings, there is no resistive screen made as shown in the top picture. A resistive screen has to ba made as shown in the bottom one, with a microscopic space between the hard screen and the flexible digitizer. My Diamond 2 behaviour is the same as yours and so is the behaviour of every PDAs I had in the past.
ps sorry for my bad English

Well, my microscopic space must have gotten bigger. I noticed a difference from wednesday to thursday, and even the sales dept at the website where i bought it couldn't feel any compression of the outer layer when using the stylus. This might be a common issue with the D2 which you didn't notice because you're obviously used to it.
It would be great if someone else could check to see if their device acts the same.
The gap is very noticable. Probably 0.3-0.5 mm.

massimax said:
I bet you've never used a capacitive touch screen before What you are describling is simply called "digitizer" and it's meant to be exactly like this. If you want to press a glass-like hard surface, the only chance is going for a resistive dislay (iPhone, Samsung Omnia HD, HTC Dream...)
Click to expand...
Click to collapse
1:So, Iphone, Omnia HD and HTC Dream have a better display than the diamond2?
2:Can they be more durable than the TD2?
3:What conclusions can i take for this?
4o you know if all the new htc devices except the htc dream have the same display?
I'm making a few questions because since my diamond is gone I'm planning to buy the TD2 on the middle of the year.As I live outside the US and in my country this news devices take so long time to come in the market, if I brick a device like this I'm gonna have a huge problem!HTC Internacional warranty. WOW I don even want to think about that!

c4b3l3r4 said:
1:So, Iphone, Omnia HD and HTC Dream have a better display than the diamond2?
2:Can they be more durable than the TD2?
3:What conclusions can i take for this?
4o you know if all the new htc devices except the htc dream have the same display?
I'm making a few questions because since my diamond is gone I'm planning to buy the TD2 on the middle of the year.As I live outside the US and in my country this news devices take so long time to come in the market, if I brick a device like this I'm gonna have a huge problem!HTC Internacional warranty. WOW I don even want to think about that!
Click to expand...
Click to collapse
1: not better, just different (see the difference between capacitive and resistive screens)
2: yes if we speak about iPhone (it has GLASS screen, while every other PDAs has plastic screen)
3: ...
4: EVERY PDA with Windows Mobile has resistive screen

massimax said:
1: not better, just different (see the difference between capacitive and resistive screens)
2: yes if we speak about iPhone (it has GLASS screen, while every other PDAs has plastic screen)
3: ...
4: EVERY PDA with Windows Mobile has resistive screen
Click to expand...
Click to collapse
Thanks!
I found a good article about resistive and capacitive screens, if someone want to see, just take a look here

Related

dropped my kaiser - case and slide mechansism bork

yo
i dropped my kaiser this morning onto tarmac and buggered up the screen chassis and the sliding mechanism - anyone know where i can get these bits as replacement parts and how much they would cost?
cheers
fusi
slide mechanism
Go to www.cnn.cn. They have a good selection of spare parts. the entire slide mechanism is $39.95 USD. Whole new case is $79.99 USD. They are based in Hong Kong and ship all over the world. Parts show to be in stock on their website.
http://cnn.cn/shop/8925-tilt-kaiser-c-277_448.html
Use the link, it will take you to the Kaiser page on their website.
Cheers,
oh my god thankyou so much! now i just need to find some of the vario3 front buttons and ill be sorted!
cheers! you sir are made of win and legend!
yo had a look at that site - they dont look like htc oem casings to me :s the pictures show an extra button next to the power button and and back cover isnt the matt black you find on standard units - you sure theyre not cheap knock-offs?
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that pic gives you a bit of an idea - looks worse in real life, the metal front plate is buckled at the bottom of the screen and the buttons are all scraped - the side plastic housing has the silver paint ripped off it and the sliding mechanism is really loose now - i can push one side of it and itll move about 2-3mm up without the other side moving at all - i recall this being rather tight before i dropped it
im so kicking myself :'(
Yeah!! The TyTnII (and it is one you can tell by the front cam position) side thumbnail shows a COMM Manager button
It would mean the power button was in the wrong place?
It looks like pre-production parts? Kaiser's rear was glossy up to production release. Power button looks OK, but that's a different 2nd button for sure.
Not that this helps, but I had my big camera case on my shoulder and it somehow spun and unclipped my Kaiser in it's PDair flip case, off my hip and onto asphalt! I hear the mind-bending clatter of a $850 plastic toy bouncing.... magnet catch released..... front flap opened.... came to rest, face down..... Not a freaking mark!!!
I went to church.
RemE said:
Not a freaking mark!!!
I went to church.
Click to expand...
Click to collapse
OH so good
Anyone know of a supplier of silicone cases for Kaisers? That would have limited damage and I am really nervous with mine as I have experienced a drop or two previously with my SP5 but come out unscathed due to a good silicone skin.
Cheers,
Joe
RemE said:
It looks like pre-production parts? Kaiser's rear was glossy up to production release. Power button looks OK, but that's a different 2nd button for sure.
Not that this helps, but I had my big camera case on my shoulder and it somehow spun and unclipped my Kaiser in it's PDair flip case, off my hip and onto asphalt! I hear the mind-bending clatter of a $850 plastic toy bouncing.... magnet catch released..... front flap opened.... came to rest, face down..... Not a freaking mark!!!
I went to church.
Click to expand...
Click to collapse
LOL wow
glad yours survived! you lucky bugger
tbh im quite amased the damage tomine literally is only the casing - i did properly step on it with all my weight and it did slide along the tarmac *CRINGE* under my full weight (bit like a skateboard - it was really rough oldy knobly tarmac too)- lord knows how i missed cracking or scratching the screen - i reckon there was some divine intervention going on somewhere - god works in mysterious ways etc - maybe this phone is blessed
mind-bneding really is appropriate - i think i nearly lost conciousness lol
joebongo said:
Anyone know of a supplier of silicone cases for Kaisers? That would have limited damage and I am really nervous with mine as I have experienced a drop or two previously with my SP5 but come out unscathed due to a good silicone skin.
Cheers,
Joe
Click to expand...
Click to collapse
yea thats a good idea - i really need to invest in a decent case - im only using this utterly _CRAP_ belt pouch that came with my vario3 at the moment (which is significantly crappier than the htc beltpouch)
my mini usb connection is in shambles I found ppc techs online and the part is only 25 can anyone point me to a guide or step by step (im hoping its not too hard)
Is a bit of play in the keyboard slider normal?
I recently dropped my MDA Vario III from a height of the seat of a chair onto a wooden floor. Everything works fine and there are no scratches or anything but I'm not sure if the keyboard is now a bit looser than it was. If I press on the top or bottom right hand corners of the screen it slides in a little. Is this normal or is it fairly tight unless you push both top and bottom at once? There's about a 1mm gap on the left hand side between screen and base and if I press the X button on the screen to close an app, the screen moves down under the pressure a bit. Can anyone with a pristine Tytn II tell me if that's normal or not? I have an accidental damage policy on the phone.
Cheers,
Ashley Emery
ashmont said:
I recently dropped my MDA Vario III from a height of the seat of a chair onto a wooden floor. Everything works fine and there are no scratches or anything but I'm not sure if the keyboard is now a bit looser than it was. If I press on the top or bottom right hand corners of the screen it slides in a little. Is this normal or is it fairly tight unless you push both top and bottom at once?
Click to expand...
Click to collapse
Nothing to worry about, this is normal. If you try to slide it by pushing at the very top or bottom (one corner only) it slides in a little. You can slide it out that way, but it feels less smooth than normal. To slide it properly you'll need to push a bit closer to the centre, like you'd normally do with your thumb. This way you get a nice smooth sliding action.
ashmont said:
There's about a 1mm gap on the left hand side between screen and base and if I press the X button on the screen to close an app, the screen moves down under the pressure a bit. Can anyone with a pristine Tytn II tell me if that's normal or not? I have an accidental damage policy on the phone.
Click to expand...
Click to collapse
I think 1mm is a bit too much. Your screen may have been dislocated because of the drop... If you look closely at the surface of the touch screen you'll notice that every time you push on it with the stylus the screen surface "bends" slightly. This is normal. But if the entire screen assembly/frame moves and goes in as you push it, then it may have been damaged and become loose. Perhaps you can try another Kaiser in a local shop and compare.

Oily liquid underneath screen - from nowhere

I'm gutted. Somehow my Diamond has got this oily liquid underneath the screen in the centre of the screen. It's come from nowhere?? I haven't got it wet, have always used a screen protector, etc but now it's as if it has escaped from somewhere inside the phone and is now sitting between the digitizer and the glass underneath. Where on earth does this come from? Has anyone known this to happen to other HTC's? I guess it has come from the LCD. God only knows how this happened, I treat my Diamond with a lot of care. I tried to take some photos for you guys to show you what I mean but it was pointless, you can only see this oil slick when the light reflects off the screen so it's hard to actually capture that in a photo. Just imagine an oil slick underneath the screen that moves around when you touch it with your finger. Oh yeah, and now my digitizer is inaccurate all the time. Actually I made a little picture to at least try and illustrate (sorry I suck at paintbrush)
I'm a bit worried that I'm going to end up with one of those ****ty yellow-tint replacement LCD's. My friend bought a touch pro the other day and he ended up with one of these screens, and believe me, they are A JOKE. The look *pitiful*. If this happens it's byebye Diamond and byebye HTC. Just on 6 months old this thing and been treated with nothing but absolute care. I might even do the unthinkable and get an iphone now I hear that TomTom is on it's way over there.. Wow I guess I must be really pissed off, lol..
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Have same problem
I used hair dryer but it is there still.
all i can say is that not always and only looking from a certain angle i have the same square stain you describe. i thought i am the only one....
the strange thing is that looking now at the screen everything looks OK (the stain is not there) but i remember seeing the stain in many occasions in the past. maybe is temperature related and right now is morning here and i didn't start using my device yet.
i'll keep an eye on this thread.
i also take good care of my device and use a screen protector.
Finaly some out there with the same problem as me
I have the idea that it could be the result of presure to the screen!
...you get the same "oilish" look when you press a finger on the screen!
...
KukurikU said:
all i can say is that not always and only looking from a certain angle i have the same square stain you describe. i thought i am the only one....
the strange thing is that looking now at the screen everything looks OK (the stain is not there) but i remember seeing the stain in many occasions in the past. maybe is temperature related and right now is morning here and i didn't start using my device yet.
i'll keep an eye on this thread.
i also take good care of my device and use a screen protector.
Click to expand...
Click to collapse
Yes, exactly, staring at the screen normally, I cannot see it. But, when the light hits it, I can see it very much.
And, now when tapping the screen instead of feeling that cushioned kind of effect, it's now really hard and the taps with the stylus are much louder than what they were before. It's like the previously trapped 'oil' actually gave a softening effect, but now it has escaped or whatever, and it feels like I am tapping glass, or something equally as hard. But we all know the glass is a couple layers deep, and there is the soft digitizer and also the screen protector between that glass and the stylus. Now it feels like those extra layers are not even there. I can barely use the horizontal scrollbars now as the stylus is inaccurate in a lot of areas on the screen, but not all, and not all the time. (?) Even after a re-calibration the problem is not going away. Dialling a number takes several attempts due to missed numbers, and other niggly annoying things you can imagine. Hmmm. I wonder how many people have this but have not noticed yet?
Please post here is you have this problem, guys! Remember to look at your screen with an overhead light directly bouncing off your screen and into your eyes. Then you will see the oil slick effect. And when in the position you can touch the screen with your finger and see the oily liquid move around. Please let us know if you have this problem, thanks.
probably from heat/humidity. happens with my atom exec
Hi guys,
i don't have Diamond but sometimes check Diamond forum.
I thin that the problem you are referring to, also occured on some of the HTC Touches(Elfs).
Check this thread(post #106 has some ample pics):
http://forum.xda-developers.com/showthread.php?t=322251&page=11
P.S. I don't know if they managed to solve the screen smudge issue.
Cheers.
KukurikU said:
all i can say is that not always and only looking from a certain angle i have the same square stain you describe. i thought i am the only one....
the strange thing is that looking now at the screen everything looks OK (the stain is not there) but i remember seeing the stain in many occasions in the past. maybe is temperature related and right now is morning here and i didn't start using my device yet.
i'll keep an eye on this thread.
i also take good care of my device and use a screen protector.
Click to expand...
Click to collapse
I think its related to what the screen reflects, because sometimes i see it to and sometimes i don't, now i have a LCD Computer Screen from samsung and if i use the phone at home i don't see the 'oil', if i place my phone in the right direction so that it reflects the screen i will see the screen reflected part with the 'oil' ,so if i hold it so that my LCD screen appears for 50% on my screen(y-ax) and the other 50 percent of the diamond reflects a wall or something, i only see the 'oil' at that part that reflects my LCD screen...
Now this isn't only with my LCD screen, the roof @ my school does the same thing, some kind of walls, etc.
whoa, that's really weird, I just noticed that on my Diamond while sat at my desk...! I'm sure I would have seen it before now, but who knows... It's only visible under certain light though (flourescent seems to be the worst). Its presence doesn't appear to affect the digitizer and can't actually see it when the backlight's on...
I had exactly the same problem. Called HTC logged as a fault .. New screen replaced under warranty . Very impressed !
Its the touch screen touching the LCD ... A known probelm to HTC so give them a call
Thanks for all your replies everyone
My touch screen is really hard to use now so shouldn't be a problem getting it replaced, I hope!
I will call our HTC repairer Monday then let you know how it goes, thanks!
oil in the center of screen
ahhh I just noticed the same oily substance on my diamond too!! so whats the deal ?!
Wow I have the same problem too...don't see it directly but when I tilt it at certain angle I can see it. I will give HTC a call and hopefully they will help me replace the screen.
Mines the same
Just sent off for repair with t mobile
Nice to know I can direct them here if they decide to say it's not a common problem so I must have done it
Got it here too!
screen went really bad touching one area say opens different links in opera or anyother app.
will be in touch with orange and point them to this thread........cant beat XDA devs!!
the same problem but who to call
hi guys
just wanted to ask
i am from israel and bought the diamond on ebay from a store in the states
who can i call?
htc will probably want me to ship it to them
and then i will be without a phone for a month
what should i do?
Me too!! Ditto!
I got the same problem too!!!! And OMG....soo many ppl have it too!! This is crazy.....its like some mass defective shipment or something! I have the same oily patch on my elfin. And my digitizer is new....its barely been 2 months!! I had it replaced coz I accidentally cracked the last one. Though it doesn't seem to be affecting the screen calibration or any of the screen accuracy. I hope its not like a problem that aggravates into something else altogether (fingers crossed).
Have the same problem with my diamond. Will send it to HTC repair center in austria a few days past christmas.
merry christmas !
bugeyes said:
Got it here too!
screen went really bad touching one area say opens different links in opera or anyother app.
will be in touch with orange and point them to this thread........cant beat XDA devs!!
Click to expand...
Click to collapse
Good old Orange UK contacted them this morning and will receive a new diamond tomorrow!!! soo cool well worth leaving t mob for!
Same problem on my Touch HD (Blackstone)
Got my Touch HD less than 4 weeks ago and noticed a small oliy patch (size a 5p coin) in the bottom after a few days. Sometimes the patch was visible and sometimes not. It has now progressed to a rectangle of about 1 inch by 3 inch. I noticed it can hardly be seen with normal light bulbs or outside, but under certain light conditions like our special lighting in the office (some natural, blue light bulbs) AND energy saving light bulbs it is very obvious and annoying.
I have no idea how it happened as I had 3 other HTC touch screen devices in the past without this problem. I am carrying my phone in my trouser back pocket, but I think it does not bend it enough to cause this. Another suspicion (guess of mine) is the screen protector itself. I am wondering that maybe the temp difference between protector and screen was too large and when it contracted it pulled away the upper layer of the touch screen?
I am attaching a bmp that shows the patch on the phone.
I have now contacted BuyMobilePhones.net where I bought the phone and after being wrongly asked to contact Orange for a fault code, I have sent it to them for repair/replacement. I hope I will get it back next week. Until then I will use my Artemis / O2 XDA Orbit 2.

Two days with the D2 and display broken

It is hard to believe, the display is real **** of the D2.
I was super careful, did not drop the phone or anything. Already after the 2nd day of owning it, the display is broken.
I had it in the leather pouch in my pocket and when I pull it out to use it, I see some liquid under the display. Now the display does not react anymore.
No idea what to do...
has this happened to you before?
Hi
Sorry to hear the screen is broken, if you mean you had it in your trouser pocket this is very likely the reason. They should never ever be put in a trouser pocket, a mobile phone might be built to withstand it, but not a mobile PDA such as these. The problem is they are all screen, and any pressure bending the chassis, or keys or coins pressing against the screen are going to cause problems.
Depending on where you bought it you might be able to send it back to the place of purchase, or try a warranty repair with HTC, however other people have reported that problems such as this with the screen are excluded from warranty.
Regards
Phil
This screen issue does worry me; it does seem to have afflicted quite a few users. I regard myself a a very careful user, my "gadgets" are rarely scratched or marked.
But, I keep the D2 in a soft pouch in my jacket pocket. Evertime I get it out there's an irrational urge to worry if the screen's still OK. This will probably subside with time, I admit.
What worries me is if the pouch gets "poked" on the screen side whilst in my jacket. I would expect a portable device to be at least a bit resistant to this treatment. The D2 does appear to have a "delicate" screen, which would benefit from being stored in a pouch with a hard protective panel on the screen side. If only for peace of mind.
Thanks for the kind words. I just left the phone alone for about 3 hours and the liquid behind the display has disappeared. It seems like it fixed itself, which I do not understand.
I will monitor it and treat it carefully, however it looks like this could be a common problem, as I really did not drop it nor knock it.
If anyone else has had a similar experience, I would be interested to know about. I actually may call XDA and ask them how this happens...it's looking good so far...
PhilipL said:
Hi
Sorry to hear the screen is broken, if you mean you had it in your trouser pocket this is very likely the reason. They should never ever be put in a trouser pocket, a mobile phone might be built to withstand it, but not a mobile PDA such as these. The problem is they are all screen, and any pressure bending the chassis, or keys or coins pressing against the screen are going to cause problems.
....
Click to expand...
Click to collapse
My TD2 is always in my trousers pocket, just like my previous pda, the HTC Touch, without any screenprotectors or such. Both screens are not damaged at all and works still just fine
toooby said:
My TD2 is always in my trousers pocket, just like my previous pda, the HTC Touch, without any screenprotectors or such. Both screens are not damaged at all and works still just fine
Click to expand...
Click to collapse
You are lucky. Maybe you never carry anything else, like keys or money, in your trouser pocket. Perhaps you're rich and don't care
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@cencored: Perhaps it was just moisture which has dried out? I've read before this can happen if the screen gets damp (although the symptom for actual physical screen damage sounds very similar).
I remember my Diamond2 coming with an extra message in the package stating you should never keep it in the pockets of your trousers.
i have had my D2 for 1month and a half. i havn't had any problems with it except some dust getting under the screen which i fixed it.
I misplaced the slip case that came with my TD2, ordered a new one of the interweb but in the 2 days it too k to arrive my screen got scratched. Given the real beauty of this device is the screen and it;'s resoloution I am gutted to the point that even though it is still 100% functional and the scratches are really very small I may look at the cost of a new screen.
Why don't they make phone screens out of the same glass they make watch glass with? I don't feel the need to put a watch protector on the glass of my watch, and it seems to need a lot of abuse before it gets scratched or chipped.
deechte said:
I remember my Diamond2 coming with an extra message in the package stating you should never keep it in the pockets of your trousers.
Click to expand...
Click to collapse
If I'm correct the statement said to take the phone out of your pocket when sitting down.
HandySpanner said:
Why don't they make phone screens out of the same glass they make watch glass with? I don't feel the need to put a watch protector on the glass of my watch, and it seems to need a lot of abuse before it gets scratched or chipped.
Click to expand...
Click to collapse
This is a little difficult for "touch"-screen, because it will not respond
I always have my phone in the trouserpocket, but because I know I'm not very carefull with al lot of things, I have a leather case with hard top.
I friend of mine had complaints about damp in his diplay.
They said never to keep your phone in your trouserpocket and never use it in the bathroom
well the touchscreen means that the protection foil must me sensitive to touch. I carry my TD 2 in my backpack. ALWAYS. I know that there are problems with the screen. Yes, there was a message that came with the TD 2 pack: something like don't sit when your phone is in your pocket. Still, better safe than sorry

S6 active glass cracked on the button on the edge

I've used it for 3 days. I'm too busy to buy a cover and a glass protector and wait to next week. But today it's broken on the corner near the button. No drop at all, it's still on my pocket when bicycling.
I think this is the flaw design, because when I press the button the broken glass piece move along with the button. The bottom of the S6 Active is very weak and easy to broken. I've used the Casio G'zOne Commando 4G LTE for 2 years and this is lasting for 2 years until I think it's not fast enough for me and want a replacement, 2 options kyocera brigadier or S6 active. I think it will give best performance. I'm correct, but it's just not tough enough.
It's still usable and I can't replace another one because I'm living outside the US. Anyone want to get this one should consider this fact.
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Updated video show how soft the screen is.
Looks like you might have hit something with your leg while it was in your pocket? Don't think glass breaks this way if it's because of heating and the glass is pushed inside(or atleast it looks that way on the picture), which leads me think you did hit something. If it's true that's why you have flip covers and stuff for the phone that covers the whole screen, makes things like this almost impossible to happen
BRiANj64 said:
Looks like you might have hit something with your leg while it was in your pocket? Don't think glass breaks this way if it's because of heating and the glass is pushed inside(or atleast it looks that way on the picture), which leads me think you did hit something. If it's true that's why you have flip covers and stuff for the phone that covers the whole screen, makes things like this almost impossible to happen
Click to expand...
Click to collapse
Yes, I put it in my jean pocket when ride a bicycle, so the pressure on screen might cause problem, but I don't thing I might make the screen cracked, anyway, I can't still use it as a usual S6 with a broken corner and without waterproof ). It's completely not rugged compare with my Casio.
The bottom of the screen phone is very soft that you might push and feel like empty inside. My opinion that the button design cause the problem.
afterlastangel said:
Yes, I put it in my jean pocket when ride a bicycle, so the pressure on screen might cause problem, but I don't thing I might make the screen cracked, anyway, I can't still use it as a usual S6 with a broken corner and without waterproof ). It's completely not rugged compare with my Casio.
The bottom of the screen phone is very soft that you might push and feel like empty inside. My opinion that the button design cause the problem.
Click to expand...
Click to collapse
Uhm to be honest, I don't think this was caused by pressure, if it was caused by pressure it wouldn't have just happened in the corner and be all over the screen. The image you show a burst not a crack(I mean the way the glass is broken makes it imossible to be cause of pressure of being in your pocket, providing the phone was put straight in) Also it's almost impossible to crack the glass by pressure of the S6 without bending the device itself(which is nearly impossible without brute force). This definitely looks like the device hit a corner of a table(for example).
Same issue
My Galaxy S6 Active cracked in the same spot, but on the opposite side. I was carrying a plate carrier while the phone was in the front pocket of my jeans. But I really feel that no impact was made. I also had a Gorilla Glass screen protector on the phone.
Cēn said:
My Galaxy S6 Active cracked in the same spot, but on the opposite side. I was carrying a plate carrier while the phone was in the front pocket of my jeans. But I really feel that no impact was made. I also had a Gorilla Glass screen protector on the phone.
Click to expand...
Click to collapse
So that I'm not the only one who have this problem.
After a few days of using, the broken glass come out, I can clearly see there is an empty gap between the glass and panel. I don't know how much pressure could break it, but at the right angel, right place in a right time, I would be cracked. This is a design flaw .
My workaround is using a glass protector and have some sticker a round this place, then it will not notice me any more . And my next phone (hoping this one lasting 2 years) is some kind as http://www.kyoceramobile.com/durascout/

My Official OnePlus 3 Curved Tempered Glass review

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Here is my review of the official OnePlus 3 Tempered Glass Screen Protector (3/3T) direct from OnePlus AND after about six weeks of usage. This screen protector has some huge pro's and some huge con's and I find I can't seem to say something positive without turning around and saying something negative. So I'll just jump right in and say it is the strongest screen protector I have ever used out of over 15 devices I've owned. BUT this strength means that it the phone is heavier by 12 grams, thicker by .6mm and can interfere with some phone cases due to its edge to edge size. I had to buy another phone case because my thin one kept pushing against the screen protector and injecting air bubbles. ARGH!
When applying the screen protector the black/white border, depending upon the color of protector you purchased, pretty much hides any air bubbles you might normally get with other screen protectors. BUT the black/white border also cuts off the right and left-hand side of the screen to where your text gets cut off (see image below for an example). Due to the thickness the fingerprint scanner is also recessed making scanning your fingerprint odd and a little less accurate. I found that I actually get more fingerprint scan errors.
The oleophobic coating makes sliding your finger across the screen a delight. Even my Pixel XL wielding friend had to agree that it was nice. The edge to edge protector visually is the best looking protector I have used which is another plus. Listed below is a quick summary of my Pro's and Con's.
The screen protector is great in these areas:
Fingerprint and smudge resistant
Finger glides VERY smoothly
Covers most everything edge to edge
Cut outs for front camera, speaker and fingerprint scanner
Very strong
The screen protector is not so great in these areas:
Cuts off the left-hand and right-hand side of the screen
Heavy in that it adds 12 grams to the 158 grams of the phone
Thick in that it adds .6mm to the 7.35mm of the phone
Isn't compatible with some phone cases (too wide, I had to buy a different case)
The thickness makes it strange on the finger print scanner area
Costly compared to most screen protectors
In summary I am removing my screen protector after six weeks of usage. I do wish I could get my money back but in the end it protected my phone well during that time. But every time I read an article where the first letter of every line was hidden I was reminded how much this thing frustrated me. When I realized my phone case was larger than I wanted, because I had to find an alternative case, I was reminded once again of how much this thing frustrated me. When I try to unlock my phone via the fingerprint scanner but get a read error due to the added depth of the screen protector, I am reminded, well you get the idea.
I'm sure others will, or do, love the OP3 screen protector from OP but it's just not for me.
Pretty much my same experience. Only bought it because I thought they had fixed their problems when they put it back on their site. LOL, no. They did not. I'm only keeping it on because I don't want to spend money on another screen protector.
The only time I notice the edges is on select websites. It usually isn't an issue
My big issue is that I ordered 2 and they only sent 1. They don't want to fix the issue. I've been back and forth going on 3 weeks now. I requested they check shipping weight, since it departed from their facility. They keep saying the same stuff over and over, telling me they aren't going to open an investigation. I've let them know I'd be sharing my experience. I like the products I receive, but I can't support a company that steals from its customers, and this one stole $20 from me.
mwbuss8 said:
The only time I notice the edges is on select websites. It usually isn't an issue.
Click to expand...
Click to collapse
I can appreciate that it isn't so noticeable on most websites. For me the image I had attached of the cut off screen is from an app that I use daily so I see the flaw every day. Also now that I have taken the screen protector off the phone the display is noticeably wider. I feel I have a wider phone even though it's probably just a few mm different.
This is a very important feedback as I was planning to buy the same under the impression that it should be perfect as made & sold by OnePlus directly. Now I will think twice before ordering one. thanks for the review.
A smartphone is like a girl: it's naked that it is the most beautiful and the most pleasant to touch. We just need to take care of her.
AMaXOnLine said:
A smartphone is like a girl: it's naked that it is the most beautiful and the most pleasant to touch. We just need to take care of her.
Click to expand...
Click to collapse
And a good case is a sexy dress, transparent case a bikini and the ones that is covered up totally in black tends to explode.
geekmax said:
And a good case is a sexy dress, transparent case a bikini and the ones that is covered up totally in black tends to explode.
Click to expand...
Click to collapse
Hum... of course it's a question of taste. I've the transparent Orzly but I dont use it. The phone is fat and the rubber contact it's not sexy I think.
Of course it is a personal choice. I'm using Spigen black case since I bought OP3. May not be the best out there but I kinda like it. Now I'm looking for a transparent case that won't turn yellowish or change colour in time.
Hmm, can you link one site that you can not see those letters you wrote?
I really dont see any problem, on any site or app I use, only in recovery, but that is very rare, and I dont mind that.
I would like you send me the link because I want to see are there maybe some v2 I have that is better than yours, I'm really happy with mine, its perfect.
kvaju said:
Hmm, can you link one site that you can not see those letters you wrote?
Click to expand...
Click to collapse
This is not a website but rather an app called "ip cam viewer". But that is just one aspect of the items that I dislike about the screen protector. There's the weight, the width/height of it, the thickness and the cost. There are positives too but I believe I listed my perspective on the pro's and con's.
Honestly, everything that you view on your screen is being cut off with this protector. It's just how much of the readable space is being lost. I tell you now that I have the cover off my screen is wider. It's like a have a new phone.
No dots? No rainbow effect`?
Tiz92 said:
No dots? No rainbow effect`?
Click to expand...
Click to collapse
not with the official curved tg from oneplus. it has adhesive on the whole thing, unlike the ones with dots or halos.
AMaXOnLine said:
A smartphone is like a girl: it's naked that it is the most beautiful and the most pleasant to touch. We just need to take care of her.
Click to expand...
Click to collapse
Wooow, such a comment! I really laughed louder
AMaXOnLine said:
A smartphone is like a girl: it's naked that it is the most beautiful and the most pleasant to touch. We just need to take care of her.
Click to expand...
Click to collapse
I couldn't agree with this more. But sometimes when your girl is wearing bootyshorts and a low cut shirt and it's 0° you gotta get her to cover up or shell get sick and die. ???
MrWilsonxD said:
I couldn't agree with this more. But sometimes when your girl is wearing bootyshorts and a low cut shirt and it's 0° you gotta get her to cover up or shell get sick and die. ?
Click to expand...
Click to collapse
I agree, but ... WTF ?! you know my girlfriend ?! :laugh:
The protector cutting off pixels at the edges of the screen would be a, "deal breaker," for me. :crying:
Thanks for the review Munk0. :highfive:
Thanks for review. It seems good. I hesitated to buy one these days.
geekmax said:
Of course it is a personal choice. I'm using Spigen black case since I bought OP3. May not be the best out there but I kinda like it. Now I'm looking for a transparent case that won't turn yellowish or change colour in time.
Click to expand...
Click to collapse
Ringke Fusion smoke black version.. 3 months and no yellow tint..
Tapatalk を使用して私の ONEPLUS A3003 から送信
Targaeryan said:
Ringke Fusion smoke black version.. 3 months and no yellow tint..
Tapatalk を使用して私の ONEPLUS A3003 から送信
Click to expand...
Click to collapse
What about clear version? Smoke black probably won't turn yellow because of its color. The base part is made with a fiber-like material in both clear & smoke black types and therefore it will also won't turn yellowish.

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