It is hard to believe, the display is real **** of the D2.
I was super careful, did not drop the phone or anything. Already after the 2nd day of owning it, the display is broken.
I had it in the leather pouch in my pocket and when I pull it out to use it, I see some liquid under the display. Now the display does not react anymore.
No idea what to do...
has this happened to you before?
Hi
Sorry to hear the screen is broken, if you mean you had it in your trouser pocket this is very likely the reason. They should never ever be put in a trouser pocket, a mobile phone might be built to withstand it, but not a mobile PDA such as these. The problem is they are all screen, and any pressure bending the chassis, or keys or coins pressing against the screen are going to cause problems.
Depending on where you bought it you might be able to send it back to the place of purchase, or try a warranty repair with HTC, however other people have reported that problems such as this with the screen are excluded from warranty.
Regards
Phil
This screen issue does worry me; it does seem to have afflicted quite a few users. I regard myself a a very careful user, my "gadgets" are rarely scratched or marked.
But, I keep the D2 in a soft pouch in my jacket pocket. Evertime I get it out there's an irrational urge to worry if the screen's still OK. This will probably subside with time, I admit.
What worries me is if the pouch gets "poked" on the screen side whilst in my jacket. I would expect a portable device to be at least a bit resistant to this treatment. The D2 does appear to have a "delicate" screen, which would benefit from being stored in a pouch with a hard protective panel on the screen side. If only for peace of mind.
Thanks for the kind words. I just left the phone alone for about 3 hours and the liquid behind the display has disappeared. It seems like it fixed itself, which I do not understand.
I will monitor it and treat it carefully, however it looks like this could be a common problem, as I really did not drop it nor knock it.
If anyone else has had a similar experience, I would be interested to know about. I actually may call XDA and ask them how this happens...it's looking good so far...
PhilipL said:
Hi
Sorry to hear the screen is broken, if you mean you had it in your trouser pocket this is very likely the reason. They should never ever be put in a trouser pocket, a mobile phone might be built to withstand it, but not a mobile PDA such as these. The problem is they are all screen, and any pressure bending the chassis, or keys or coins pressing against the screen are going to cause problems.
....
Click to expand...
Click to collapse
My TD2 is always in my trousers pocket, just like my previous pda, the HTC Touch, without any screenprotectors or such. Both screens are not damaged at all and works still just fine
toooby said:
My TD2 is always in my trousers pocket, just like my previous pda, the HTC Touch, without any screenprotectors or such. Both screens are not damaged at all and works still just fine
Click to expand...
Click to collapse
You are lucky. Maybe you never carry anything else, like keys or money, in your trouser pocket. Perhaps you're rich and don't care
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
@cencored: Perhaps it was just moisture which has dried out? I've read before this can happen if the screen gets damp (although the symptom for actual physical screen damage sounds very similar).
I remember my Diamond2 coming with an extra message in the package stating you should never keep it in the pockets of your trousers.
i have had my D2 for 1month and a half. i havn't had any problems with it except some dust getting under the screen which i fixed it.
I misplaced the slip case that came with my TD2, ordered a new one of the interweb but in the 2 days it too k to arrive my screen got scratched. Given the real beauty of this device is the screen and it;'s resoloution I am gutted to the point that even though it is still 100% functional and the scratches are really very small I may look at the cost of a new screen.
Why don't they make phone screens out of the same glass they make watch glass with? I don't feel the need to put a watch protector on the glass of my watch, and it seems to need a lot of abuse before it gets scratched or chipped.
deechte said:
I remember my Diamond2 coming with an extra message in the package stating you should never keep it in the pockets of your trousers.
Click to expand...
Click to collapse
If I'm correct the statement said to take the phone out of your pocket when sitting down.
HandySpanner said:
Why don't they make phone screens out of the same glass they make watch glass with? I don't feel the need to put a watch protector on the glass of my watch, and it seems to need a lot of abuse before it gets scratched or chipped.
Click to expand...
Click to collapse
This is a little difficult for "touch"-screen, because it will not respond
I always have my phone in the trouserpocket, but because I know I'm not very carefull with al lot of things, I have a leather case with hard top.
I friend of mine had complaints about damp in his diplay.
They said never to keep your phone in your trouserpocket and never use it in the bathroom
well the touchscreen means that the protection foil must me sensitive to touch. I carry my TD 2 in my backpack. ALWAYS. I know that there are problems with the screen. Yes, there was a message that came with the TD 2 pack: something like don't sit when your phone is in your pocket. Still, better safe than sorry
Related
yo
i dropped my kaiser this morning onto tarmac and buggered up the screen chassis and the sliding mechanism - anyone know where i can get these bits as replacement parts and how much they would cost?
cheers
fusi
slide mechanism
Go to www.cnn.cn. They have a good selection of spare parts. the entire slide mechanism is $39.95 USD. Whole new case is $79.99 USD. They are based in Hong Kong and ship all over the world. Parts show to be in stock on their website.
http://cnn.cn/shop/8925-tilt-kaiser-c-277_448.html
Use the link, it will take you to the Kaiser page on their website.
Cheers,
oh my god thankyou so much! now i just need to find some of the vario3 front buttons and ill be sorted!
cheers! you sir are made of win and legend!
yo had a look at that site - they dont look like htc oem casings to me :s the pictures show an extra button next to the power button and and back cover isnt the matt black you find on standard units - you sure theyre not cheap knock-offs?
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
that pic gives you a bit of an idea - looks worse in real life, the metal front plate is buckled at the bottom of the screen and the buttons are all scraped - the side plastic housing has the silver paint ripped off it and the sliding mechanism is really loose now - i can push one side of it and itll move about 2-3mm up without the other side moving at all - i recall this being rather tight before i dropped it
im so kicking myself :'(
Yeah!! The TyTnII (and it is one you can tell by the front cam position) side thumbnail shows a COMM Manager button
It would mean the power button was in the wrong place?
It looks like pre-production parts? Kaiser's rear was glossy up to production release. Power button looks OK, but that's a different 2nd button for sure.
Not that this helps, but I had my big camera case on my shoulder and it somehow spun and unclipped my Kaiser in it's PDair flip case, off my hip and onto asphalt! I hear the mind-bending clatter of a $850 plastic toy bouncing.... magnet catch released..... front flap opened.... came to rest, face down..... Not a freaking mark!!!
I went to church.
RemE said:
Not a freaking mark!!!
I went to church.
Click to expand...
Click to collapse
OH so good
Anyone know of a supplier of silicone cases for Kaisers? That would have limited damage and I am really nervous with mine as I have experienced a drop or two previously with my SP5 but come out unscathed due to a good silicone skin.
Cheers,
Joe
RemE said:
It looks like pre-production parts? Kaiser's rear was glossy up to production release. Power button looks OK, but that's a different 2nd button for sure.
Not that this helps, but I had my big camera case on my shoulder and it somehow spun and unclipped my Kaiser in it's PDair flip case, off my hip and onto asphalt! I hear the mind-bending clatter of a $850 plastic toy bouncing.... magnet catch released..... front flap opened.... came to rest, face down..... Not a freaking mark!!!
I went to church.
Click to expand...
Click to collapse
LOL wow
glad yours survived! you lucky bugger
tbh im quite amased the damage tomine literally is only the casing - i did properly step on it with all my weight and it did slide along the tarmac *CRINGE* under my full weight (bit like a skateboard - it was really rough oldy knobly tarmac too)- lord knows how i missed cracking or scratching the screen - i reckon there was some divine intervention going on somewhere - god works in mysterious ways etc - maybe this phone is blessed
mind-bneding really is appropriate - i think i nearly lost conciousness lol
joebongo said:
Anyone know of a supplier of silicone cases for Kaisers? That would have limited damage and I am really nervous with mine as I have experienced a drop or two previously with my SP5 but come out unscathed due to a good silicone skin.
Cheers,
Joe
Click to expand...
Click to collapse
yea thats a good idea - i really need to invest in a decent case - im only using this utterly _CRAP_ belt pouch that came with my vario3 at the moment (which is significantly crappier than the htc beltpouch)
my mini usb connection is in shambles I found ppc techs online and the part is only 25 can anyone point me to a guide or step by step (im hoping its not too hard)
Is a bit of play in the keyboard slider normal?
I recently dropped my MDA Vario III from a height of the seat of a chair onto a wooden floor. Everything works fine and there are no scratches or anything but I'm not sure if the keyboard is now a bit looser than it was. If I press on the top or bottom right hand corners of the screen it slides in a little. Is this normal or is it fairly tight unless you push both top and bottom at once? There's about a 1mm gap on the left hand side between screen and base and if I press the X button on the screen to close an app, the screen moves down under the pressure a bit. Can anyone with a pristine Tytn II tell me if that's normal or not? I have an accidental damage policy on the phone.
Cheers,
Ashley Emery
ashmont said:
I recently dropped my MDA Vario III from a height of the seat of a chair onto a wooden floor. Everything works fine and there are no scratches or anything but I'm not sure if the keyboard is now a bit looser than it was. If I press on the top or bottom right hand corners of the screen it slides in a little. Is this normal or is it fairly tight unless you push both top and bottom at once?
Click to expand...
Click to collapse
Nothing to worry about, this is normal. If you try to slide it by pushing at the very top or bottom (one corner only) it slides in a little. You can slide it out that way, but it feels less smooth than normal. To slide it properly you'll need to push a bit closer to the centre, like you'd normally do with your thumb. This way you get a nice smooth sliding action.
ashmont said:
There's about a 1mm gap on the left hand side between screen and base and if I press the X button on the screen to close an app, the screen moves down under the pressure a bit. Can anyone with a pristine Tytn II tell me if that's normal or not? I have an accidental damage policy on the phone.
Click to expand...
Click to collapse
I think 1mm is a bit too much. Your screen may have been dislocated because of the drop... If you look closely at the surface of the touch screen you'll notice that every time you push on it with the stylus the screen surface "bends" slightly. This is normal. But if the entire screen assembly/frame moves and goes in as you push it, then it may have been damaged and become loose. Perhaps you can try another Kaiser in a local shop and compare.
I received my phone this Monday. It has worked perfectly since , and I am very happy with the device overall.
However, a couple of hours ago I noticed that the protective layer (outer layer), the one that protects the whole front surface (no, not the screen protector), has loosened from the layer below which is probably the touch layer.
The gap is very noticeable when using the stylus as I reach two pressure points before the phone reacts to the touch.
The air between the layers also creates a rainbow effect when the light passes through screen -> air -> protective plastic -> grease\fingerprint.
I would like to know if anyone else has experienced anything similar. As I said it is very easy to notice if you press slowly down on the screen with the stylus. I can make the outer layer wobble without touching the resistive layer below.
Thanks
Nope ... no signs of any gap here.
I'd suggest returning it to your hardware store and demand a new one.
I'm sure i can feel 2 layers too, but no problems as such.
I have been in contact with HTC and they claim that this is an unknown problem, however serious.
I am returning the device as it is DOA.
The gap is easy to notice if you press lightly with the stylus on the middle of the screen.
When I first started using the device the outer layer felt like glass because there was no supression. Now it feels like a sheet of plastic on top of a lowered piece of glass with a tiny gap of air in between.
des163 said:
I have been in contact with HTC and they claim that this is an unknown problem, however serious.
I am returning the device as it is DOA.
The gap is easy to notice if you press lightly with the stylus on the middle of the screen.
When I first started using the device the outer layer felt like glass because there was no supression. Now it feels like a sheet of plastic on top of a lowered piece of glass with a tiny gap of air in between.
Click to expand...
Click to collapse
I bet you've never used a capacitive touch screen before What you are describling is simply called "digitizer" and it's meant to be exactly like this. If you want to press a glass-like hard surface, the only chance is going for a resistive dislay (iPhone, Samsung Omnia HD, HTC Dream...)
massimax said:
I bet you've never used a capacitive touch screen before What you are describling is simply called "digitizer" and it's meant to be exactly like this. If you want to press a glass-like hard surface, the only chance is going for a resistive dislay (iPhone, Samsung Omnia HD, HTC Dream...)
Click to expand...
Click to collapse
You got it twisted here. Replace capacitve by resistive in your post.
hehe... I see what you mean, but I know how the screen is designed. However, when my screen goes from feeling like glass (which just means that the layers are without any airpockets between them) to feeling like a baloon, I am very certain that it can be classified as a faulty unit.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
I realise that this may happen as the device gets old, but 3 days is pretty fast. They should have shipped with the airpocket to begin with if this is to expect from a few days use.
des163 said:
hehe... I see what you mean, but I know how the screen is designed. However, when my screen goes from feeling like glass (which just means that the layers are without any airpockets between them) to feeling like a baloon, I am very certain that it can be classified as a faulty unit.
I realise that this may happen as the device gets old, but 3 days is pretty fast. They should have shipped with the airpocket to begin with if this is to expect from a few days use.
Click to expand...
Click to collapse
hmmm... I had MANY pdas (tytn II, diamond, touch hd, xperia X1, diamond 2) and ALL of them could make you feel the upper layer slighlty "going down" and touching the under layer, when pressed with stylus. Diamond 2 is no exception. Speaking about your drawings, there is no resistive screen made as shown in the top picture. A resistive screen has to ba made as shown in the bottom one, with a microscopic space between the hard screen and the flexible digitizer. My Diamond 2 behaviour is the same as yours and so is the behaviour of every PDAs I had in the past.
ps sorry for my bad English
Well, my microscopic space must have gotten bigger. I noticed a difference from wednesday to thursday, and even the sales dept at the website where i bought it couldn't feel any compression of the outer layer when using the stylus. This might be a common issue with the D2 which you didn't notice because you're obviously used to it.
It would be great if someone else could check to see if their device acts the same.
The gap is very noticable. Probably 0.3-0.5 mm.
massimax said:
I bet you've never used a capacitive touch screen before What you are describling is simply called "digitizer" and it's meant to be exactly like this. If you want to press a glass-like hard surface, the only chance is going for a resistive dislay (iPhone, Samsung Omnia HD, HTC Dream...)
Click to expand...
Click to collapse
1:So, Iphone, Omnia HD and HTC Dream have a better display than the diamond2?
2:Can they be more durable than the TD2?
3:What conclusions can i take for this?
4o you know if all the new htc devices except the htc dream have the same display?
I'm making a few questions because since my diamond is gone I'm planning to buy the TD2 on the middle of the year.As I live outside the US and in my country this news devices take so long time to come in the market, if I brick a device like this I'm gonna have a huge problem!HTC Internacional warranty. WOW I don even want to think about that!
c4b3l3r4 said:
1:So, Iphone, Omnia HD and HTC Dream have a better display than the diamond2?
2:Can they be more durable than the TD2?
3:What conclusions can i take for this?
4o you know if all the new htc devices except the htc dream have the same display?
I'm making a few questions because since my diamond is gone I'm planning to buy the TD2 on the middle of the year.As I live outside the US and in my country this news devices take so long time to come in the market, if I brick a device like this I'm gonna have a huge problem!HTC Internacional warranty. WOW I don even want to think about that!
Click to expand...
Click to collapse
1: not better, just different (see the difference between capacitive and resistive screens)
2: yes if we speak about iPhone (it has GLASS screen, while every other PDAs has plastic screen)
3: ...
4: EVERY PDA with Windows Mobile has resistive screen
massimax said:
1: not better, just different (see the difference between capacitive and resistive screens)
2: yes if we speak about iPhone (it has GLASS screen, while every other PDAs has plastic screen)
3: ...
4: EVERY PDA with Windows Mobile has resistive screen
Click to expand...
Click to collapse
Thanks!
I found a good article about resistive and capacitive screens, if someone want to see, just take a look here
I had my Nexus 4 wrapped in plastic pretty much all day yesterday. Only in the evening I had taken it off. It had no contact with anything that might cause the scratches. This morning I found it had 3 nasty scratches on the screen. How that is possible - I have no idea. The phone was not dropped nor abused!
Maybe the phone you got was in a bad batch, I doubt it's covered by warranty.
So the Gorilla Glass is weak because you have no idea what happened?
Scratches are not caused by thin air friction like you seem to imply. Pocket with keys or change, something that shouldn't have grinded on it did. Please tell us something more convincing than "it was sitting there with the plastic on".
Its gorilla glass 2.. the exact same thing as about 50% of the phones on the market and your is scratched by air?
Thoughtful said:
So the Gorilla Glass is weak because you have no idea what happened?
Click to expand...
Click to collapse
MatAuc12 said:
Scratches are not caused by thin air friction like you seem to imply. Pocket with keys or change, something that shouldn't have grinded on it did. Please tell us something more convincing than "it was sitting there with the plastic on".
Its gorilla glass 2.. the exact same thing as about 50% of the phones on the market and your is scratched by air?
Click to expand...
Click to collapse
No pockets with change, had it empty specifically, plus had plastic wrap at all times. At home I had it charging either on the wooden table or the chair - Wood scratched the class?
The phone was face-down on both.
Trust me, I'm shocked...
MatAuc12 said:
Scratches are not caused by thin air friction like you seem to imply. Pocket with keys or change, something that shouldn't have grinded on it did. Please tell us something more convincing than "it was sitting there with the plastic on".
Its gorilla glass 2.. the exact same thing as about 50% of the phones on the market and your is scratched by air?
Click to expand...
Click to collapse
Pretty much nailed it, it's like when my dad tells me "fish screensaver" installed itself on his computer rofl.
Sabotage from someone.
Time for a screen protector then. They can do a decent job of concealing scratches for you.
AntonJart said:
No pockets with change, had it empty specifically, plus had plastic wrap at all times. At home I had it charging either on the wooden table or the chair - Wood scratched the class?
The phone was face-down on both.
Trust me, I'm shocked...
Click to expand...
Click to collapse
It had the original plastic on or you had it wrapped in some sort of plastic?
Some pics would be appreciated...
TheFiveDots said:
It had the original plastic on or you had it wrapped in some sort of plastic?
Click to expand...
Click to collapse
I had it in original plastic, I was hoping screen protector of ebay would be in today...
Some pics would be good. that way we can try to help you figure out if it was maybe a rogue bear or Beaver. Or maybe ghosts. Most ppl fail to realize how scratchy ghosts are. At any rate, I digress, post some pics. I am an honorary Chipoqua Scout from 18 years ago, I might be able to tell.
:laugh:
AntonJart said:
I had my Nexus 4 wrapped in plastic pretty much all day yesterday. Only in the evening I had taken it off. It had no contact with anything that might cause the scratches. This morning I found it had 3 nasty scratches on the screen. How that is possible - I have no idea. The phone was not dropped nor abused!
Click to expand...
Click to collapse
Obviously something went wrong, it's like a person complaining about armour plating when they got hit at point blank range.
Motorola Atrix (AOKP JB)
Nexus 7 (Stock+ Root)
Desire HD ~ overheating rebooting.
N900 ~ usb broken off.
AntonJart said:
I had my Nexus 4 wrapped in plastic pretty much all day yesterday. Only in the evening I had taken it off. It had no contact with anything that might cause the scratches. This morning I found it had 3 nasty scratches on the screen. How that is possible - I have no idea. The phone was not dropped nor abused!
Click to expand...
Click to collapse
I blame sleepwalking.
We all know its not scratch proof.
Sent from my GT-I9100 using xda premium
Angry cat maybe? Are you ignoring your pets due to playing on your phone?
Tiny grains of sand can easily scratch gorilla glass. Easier than keys or coins.
They are not visible unless I use flash. Right bottom corner, two are in X shape and one near the edge.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Maybe it's your good looks. Be lucky it didn't shatter. In the future, take more care of it. I've owned nearly a dozen devices and have never had problems except for the time I let a friend use the stylus on the phone and pressed way too hard.
mi7chy said:
Maybe it's your good looks. Be lucky it didn't shatter. In the future, take more care of it. I've owned nearly a dozen devices and have never had problems except for the time I let a friend use the stylus on the phone and pressed way too hard.
Click to expand...
Click to collapse
I've owned a lot of devices myself, never had a single scratch on them. This is the first time, I cant even think of what have I done to this phone to get scratches like that.
I've used it for 3 days. I'm too busy to buy a cover and a glass protector and wait to next week. But today it's broken on the corner near the button. No drop at all, it's still on my pocket when bicycling.
I think this is the flaw design, because when I press the button the broken glass piece move along with the button. The bottom of the S6 Active is very weak and easy to broken. I've used the Casio G'zOne Commando 4G LTE for 2 years and this is lasting for 2 years until I think it's not fast enough for me and want a replacement, 2 options kyocera brigadier or S6 active. I think it will give best performance. I'm correct, but it's just not tough enough.
It's still usable and I can't replace another one because I'm living outside the US. Anyone want to get this one should consider this fact.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Updated video show how soft the screen is.
Looks like you might have hit something with your leg while it was in your pocket? Don't think glass breaks this way if it's because of heating and the glass is pushed inside(or atleast it looks that way on the picture), which leads me think you did hit something. If it's true that's why you have flip covers and stuff for the phone that covers the whole screen, makes things like this almost impossible to happen
BRiANj64 said:
Looks like you might have hit something with your leg while it was in your pocket? Don't think glass breaks this way if it's because of heating and the glass is pushed inside(or atleast it looks that way on the picture), which leads me think you did hit something. If it's true that's why you have flip covers and stuff for the phone that covers the whole screen, makes things like this almost impossible to happen
Click to expand...
Click to collapse
Yes, I put it in my jean pocket when ride a bicycle, so the pressure on screen might cause problem, but I don't thing I might make the screen cracked, anyway, I can't still use it as a usual S6 with a broken corner and without waterproof ). It's completely not rugged compare with my Casio.
The bottom of the screen phone is very soft that you might push and feel like empty inside. My opinion that the button design cause the problem.
afterlastangel said:
Yes, I put it in my jean pocket when ride a bicycle, so the pressure on screen might cause problem, but I don't thing I might make the screen cracked, anyway, I can't still use it as a usual S6 with a broken corner and without waterproof ). It's completely not rugged compare with my Casio.
The bottom of the screen phone is very soft that you might push and feel like empty inside. My opinion that the button design cause the problem.
Click to expand...
Click to collapse
Uhm to be honest, I don't think this was caused by pressure, if it was caused by pressure it wouldn't have just happened in the corner and be all over the screen. The image you show a burst not a crack(I mean the way the glass is broken makes it imossible to be cause of pressure of being in your pocket, providing the phone was put straight in) Also it's almost impossible to crack the glass by pressure of the S6 without bending the device itself(which is nearly impossible without brute force). This definitely looks like the device hit a corner of a table(for example).
Same issue
My Galaxy S6 Active cracked in the same spot, but on the opposite side. I was carrying a plate carrier while the phone was in the front pocket of my jeans. But I really feel that no impact was made. I also had a Gorilla Glass screen protector on the phone.
Cēn said:
My Galaxy S6 Active cracked in the same spot, but on the opposite side. I was carrying a plate carrier while the phone was in the front pocket of my jeans. But I really feel that no impact was made. I also had a Gorilla Glass screen protector on the phone.
Click to expand...
Click to collapse
So that I'm not the only one who have this problem.
After a few days of using, the broken glass come out, I can clearly see there is an empty gap between the glass and panel. I don't know how much pressure could break it, but at the right angel, right place in a right time, I would be cracked. This is a design flaw .
My workaround is using a glass protector and have some sticker a round this place, then it will not notice me any more . And my next phone (hoping this one lasting 2 years) is some kind as http://www.kyoceramobile.com/durascout/
Dear XDA users,
I bought my Mi 9 early April and after less than a month I have found the back glass broken like this when taking the phone out of my jeans pocket :
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
The phone never fell (it has absolutely no marks on the outer metal), I did not perform any special/unusual move with the phone in my pocket, and there was no other items in that pocket (I am used to carry all my phones that way for years).
But this time I just found the mobile like that when I took it out. Note that I am not using any kind of protection.
So I wonder if I just had extreme bad luck or if more devices may have a fragility on their back glass ?
Maybe there was some keys or coins in you pocket and sitting with jeans make some pressure on phones
emprazol said:
Maybe there was some keys or coins in you pocket and sitting with jeans make some pressure on phones
Click to expand...
Click to collapse
No as I wrote above there was nothing else in my pocket. I am used to live and travel with all my phones like that for a dozen years, and I never put anything else in the same pocket to avoid damaging the screen. It worked fine until now...
I wonder if it accidentally got hit or something, I know you said no but it looks like that section near the usbc port is took a hit of some sort.
I had my oneplus back crack, only a few weeks old, never dropped etc but I chalked it up to it must have inadvertently got hit somehow/someway without be knowing as I didn't find others with the same issue.
Ducter said:
I wonder if it accidentally got hit or something, I know you said no but it looks like that section near the usbc port is took a hit of some sort.
Click to expand...
Click to collapse
The cracks in the glass seem to start from the bottom indeed, but I can assure you that the metal all around the usbc is totally clean (there is a small white reflection there on the picture which may be seen as a damage, but it's not).
I cannot exclude that I missed a "hit" on my pocket during the hour which elapsed since the previous phone usage, but it would still be extremely weak for a gorilla glass 5 to break with a "hit" that I wouldn't have felt or noticed :/
kalhimeo said:
The cracks in the glass seem to start from the bottom indeed, but I can assure you that the metal all around the usbc is totally clean (there is a small white reflection there on the picture which may be seen as a damage, but it's not).
I cannot exclude that I missed a "hit" on my pocket during the hour which elapsed since the previous phone usage, but it would still be extremely weak for a gorilla glass 5 to break with a "hit" that I wouldn't have felt or noticed :/
Click to expand...
Click to collapse
Just looking around, can order a new back glass for $10 and it looks simple to replace. That's good at least.
Back removal
https://youtu.be/Pj-6LN53RbE
Replacement back here
It's 3D glass. NEVER leave it unprotected.
2.5D glass on iPhones are much weaker as well (like the front of the Mi 9 which is very close).
3D glass or Edge-Glass (think Samsung Galaxy S7/8/9/10) is also amongst the worst.
No one should go without, AT LEAST, the included case, just because the camera glass isn't sapphire-crystal (9H) but sapphire-glass (5.5H) - like JerryRigEverything test has shown.
Ducter said:
Just looking around, can order a new back glass for $10 and it looks simple to replace. That's good at least.
Back removal
https://youtu.be/Pj-6LN53RbE
Replacement back here
Click to expand...
Click to collapse
Thank you very much for the links. I don't have the tool to heat the back but I may try to get it done in a repair shop.
RedWave31 said:
It's 3D glass. NEVER leave it unprotected.
2.5D glass on iPhones are much weaker as well (like the front of the Mi 9 which is very close).
3D glass or Edge-Glass (think Samsung Galaxy S7/8/9/10) is also amongst the worst.
No one should go without, AT LEAST, the included case, just because the camera glass isn't sapphire-crystal (9H) but sapphire-glass (5.5H) - like JerryRigEverything test has shown.
Click to expand...
Click to collapse
I had a Galaxy S7 before the Mi 9, two years in my pocket exactly the same way with no protections, never had a scratch on the screen or back
Same issue repeated with the rear glass on Mi9
My phone is in a robust case and the rear glass has been broken 3 times now! I have never broken any screen before and I have had phones for over 25 years.
Hi,
I just realize that I forgot to provide feedback here.
So I bought this back cover on Aliexpress : https://www.aliexpress.com/item/33009357325.html
An this heat gun : https://www.aliexpress.com/item/32966891985.html
I replaced the back cover myself and it was quite easy. Have a look at video like this one before : https://www.youtube.com/watch?v=Ta_vYqOfK0Q
Since then, I am enjoying my Mi 9 and never had any problem with broken back or front glass anymore (although I still don't use any cover and hold the phone in my pocket...).
I think that the original back cover that I had was faulty, although Xiaomi never accepted that and refused to repair under warranty.
Good luck with yours !
Laurent
Thanks I will give it a try.
I have purchased all of the replacement screens do far from eBay..
Looks like bad luck. I don't use a case on my Mi 9 with no issues. The back is all scratched up, but no cracks.