Database Develop

Two days with the D2 and display broken

It is hard to believe, the display is real **** of the D2.
I was super careful, did not drop the phone or anything. Already after the 2nd day of owning it, the display is broken.
I had it in the leather pouch in my pocket and when I pull it out to use it, I see some liquid under the display. Now the display does not react anymore.
No idea what to do...
has this happened to you before?

Hi
Sorry to hear the screen is broken, if you mean you had it in your trouser pocket this is very likely the reason. They should never ever be put in a trouser pocket, a mobile phone might be built to withstand it, but not a mobile PDA such as these. The problem is they are all screen, and any pressure bending the chassis, or keys or coins pressing against the screen are going to cause problems.
Depending on where you bought it you might be able to send it back to the place of purchase, or try a warranty repair with HTC, however other people have reported that problems such as this with the screen are excluded from warranty.
Regards
Phil

This screen issue does worry me; it does seem to have afflicted quite a few users. I regard myself a a very careful user, my "gadgets" are rarely scratched or marked.
But, I keep the D2 in a soft pouch in my jacket pocket. Evertime I get it out there's an irrational urge to worry if the screen's still OK. This will probably subside with time, I admit.
What worries me is if the pouch gets "poked" on the screen side whilst in my jacket. I would expect a portable device to be at least a bit resistant to this treatment. The D2 does appear to have a "delicate" screen, which would benefit from being stored in a pouch with a hard protective panel on the screen side. If only for peace of mind.

Thanks for the kind words. I just left the phone alone for about 3 hours and the liquid behind the display has disappeared. It seems like it fixed itself, which I do not understand.
I will monitor it and treat it carefully, however it looks like this could be a common problem, as I really did not drop it nor knock it.
If anyone else has had a similar experience, I would be interested to know about. I actually may call XDA and ask them how this happens...it's looking good so far...

PhilipL said:
Hi
Sorry to hear the screen is broken, if you mean you had it in your trouser pocket this is very likely the reason. They should never ever be put in a trouser pocket, a mobile phone might be built to withstand it, but not a mobile PDA such as these. The problem is they are all screen, and any pressure bending the chassis, or keys or coins pressing against the screen are going to cause problems.
....
Click to expand...
Click to collapse
My TD2 is always in my trousers pocket, just like my previous pda, the HTC Touch, without any screenprotectors or such. Both screens are not damaged at all and works still just fine

toooby said:
My TD2 is always in my trousers pocket, just like my previous pda, the HTC Touch, without any screenprotectors or such. Both screens are not damaged at all and works still just fine
Click to expand...
Click to collapse
You are lucky. Maybe you never carry anything else, like keys or money, in your trouser pocket. Perhaps you're rich and don't care
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@cencored: Perhaps it was just moisture which has dried out? I've read before this can happen if the screen gets damp (although the symptom for actual physical screen damage sounds very similar).

I remember my Diamond2 coming with an extra message in the package stating you should never keep it in the pockets of your trousers.

i have had my D2 for 1month and a half. i havn't had any problems with it except some dust getting under the screen which i fixed it.

I misplaced the slip case that came with my TD2, ordered a new one of the interweb but in the 2 days it too k to arrive my screen got scratched. Given the real beauty of this device is the screen and it;'s resoloution I am gutted to the point that even though it is still 100% functional and the scratches are really very small I may look at the cost of a new screen.

Why don't they make phone screens out of the same glass they make watch glass with? I don't feel the need to put a watch protector on the glass of my watch, and it seems to need a lot of abuse before it gets scratched or chipped.

deechte said:
I remember my Diamond2 coming with an extra message in the package stating you should never keep it in the pockets of your trousers.
Click to expand...
Click to collapse
If I'm correct the statement said to take the phone out of your pocket when sitting down.

HandySpanner said:
Why don't they make phone screens out of the same glass they make watch glass with? I don't feel the need to put a watch protector on the glass of my watch, and it seems to need a lot of abuse before it gets scratched or chipped.
Click to expand...
Click to collapse
This is a little difficult for "touch"-screen, because it will not respond
I always have my phone in the trouserpocket, but because I know I'm not very carefull with al lot of things, I have a leather case with hard top.
I friend of mine had complaints about damp in his diplay.
They said never to keep your phone in your trouserpocket and never use it in the bathroom

well the touchscreen means that the protection foil must me sensitive to touch. I carry my TD 2 in my backpack. ALWAYS. I know that there are problems with the screen. Yes, there was a message that came with the TD 2 pack: something like don't sit when your phone is in your pocket. Still, better safe than sorry

Beware - WEAK Gorilla Glass! Scratches out of nowhere

I had my Nexus 4 wrapped in plastic pretty much all day yesterday. Only in the evening I had taken it off. It had no contact with anything that might cause the scratches. This morning I found it had 3 nasty scratches on the screen. How that is possible - I have no idea. The phone was not dropped nor abused!

Maybe the phone you got was in a bad batch, I doubt it's covered by warranty.

So the Gorilla Glass is weak because you have no idea what happened?

Scratches are not caused by thin air friction like you seem to imply. Pocket with keys or change, something that shouldn't have grinded on it did. Please tell us something more convincing than "it was sitting there with the plastic on".
Its gorilla glass 2.. the exact same thing as about 50% of the phones on the market and your is scratched by air?

Thoughtful said:
So the Gorilla Glass is weak because you have no idea what happened?
Click to expand...
Click to collapse
MatAuc12 said:
Scratches are not caused by thin air friction like you seem to imply. Pocket with keys or change, something that shouldn't have grinded on it did. Please tell us something more convincing than "it was sitting there with the plastic on".
Its gorilla glass 2.. the exact same thing as about 50% of the phones on the market and your is scratched by air?
Click to expand...
Click to collapse
No pockets with change, had it empty specifically, plus had plastic wrap at all times. At home I had it charging either on the wooden table or the chair - Wood scratched the class?
The phone was face-down on both.
Trust me, I'm shocked...

MatAuc12 said:
Scratches are not caused by thin air friction like you seem to imply. Pocket with keys or change, something that shouldn't have grinded on it did. Please tell us something more convincing than "it was sitting there with the plastic on".
Its gorilla glass 2.. the exact same thing as about 50% of the phones on the market and your is scratched by air?
Click to expand...
Click to collapse
Pretty much nailed it, it's like when my dad tells me "fish screensaver" installed itself on his computer rofl.

Sabotage from someone.

Time for a screen protector then. They can do a decent job of concealing scratches for you.

AntonJart said:
No pockets with change, had it empty specifically, plus had plastic wrap at all times. At home I had it charging either on the wooden table or the chair - Wood scratched the class?
The phone was face-down on both.
Trust me, I'm shocked...
Click to expand...
Click to collapse
It had the original plastic on or you had it wrapped in some sort of plastic?

Some pics would be appreciated...

TheFiveDots said:
It had the original plastic on or you had it wrapped in some sort of plastic?
Click to expand...
Click to collapse
I had it in original plastic, I was hoping screen protector of ebay would be in today...

Some pics would be good. that way we can try to help you figure out if it was maybe a rogue bear or Beaver. Or maybe ghosts. Most ppl fail to realize how scratchy ghosts are. At any rate, I digress, post some pics. I am an honorary Chipoqua Scout from 18 years ago, I might be able to tell.
:laugh:

AntonJart said:
I had my Nexus 4 wrapped in plastic pretty much all day yesterday. Only in the evening I had taken it off. It had no contact with anything that might cause the scratches. This morning I found it had 3 nasty scratches on the screen. How that is possible - I have no idea. The phone was not dropped nor abused!
Click to expand...
Click to collapse
Obviously something went wrong, it's like a person complaining about armour plating when they got hit at point blank range.
Motorola Atrix (AOKP JB)
Nexus 7 (Stock+ Root)
Desire HD ~ overheating rebooting.
N900 ~ usb broken off.

AntonJart said:
I had my Nexus 4 wrapped in plastic pretty much all day yesterday. Only in the evening I had taken it off. It had no contact with anything that might cause the scratches. This morning I found it had 3 nasty scratches on the screen. How that is possible - I have no idea. The phone was not dropped nor abused!
Click to expand...
Click to collapse
I blame sleepwalking.

We all know its not scratch proof.
Sent from my GT-I9100 using xda premium

Angry cat maybe? Are you ignoring your pets due to playing on your phone?

Tiny grains of sand can easily scratch gorilla glass. Easier than keys or coins.

They are not visible unless I use flash. Right bottom corner, two are in X shape and one near the edge.
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Maybe it's your good looks. Be lucky it didn't shatter. In the future, take more care of it. I've owned nearly a dozen devices and have never had problems except for the time I let a friend use the stylus on the phone and pressed way too hard.

mi7chy said:
Maybe it's your good looks. Be lucky it didn't shatter. In the future, take more care of it. I've owned nearly a dozen devices and have never had problems except for the time I let a friend use the stylus on the phone and pressed way too hard.
Click to expand...
Click to collapse
I've owned a lot of devices myself, never had a single scratch on them. This is the first time, I cant even think of what have I done to this phone to get scratches like that.

Shame on ifixit!

ifixit undoubtedly has the best teardown guides, but when they said that the nexus 5 front panel is a "fused flustercluck" that really bugged me.
To be honest i think their style has changed from when they first started, now the teardown guides seem to make a few too many jokes and links to irrelevant stuff. I'm not a huge fan of this, but I'm holding that against them as everyone has their own style.
But saying that the N5 front panle is a fused flustercluck just bugged me when they are perfectly happy to try melting the glue on the ipads and ipod touches to get into them, but not try that on the nexus 5. They even specifically sell the "iOpener" (basically an overpriced microwave heatable beanbag thingy) for situations like this. Not trying is what annoyed me.
So I set out to try myself!
I bought a whole front panel assembly with screen.
Now i don't have one of their heated beanbags so i just stuck the whole thing in the oven at a low temperature. 40C pretty much did nothing (as expected) so then i set it at 70C and heated the whole thing until it was toasty (15 mins).
Using a suction cup on the glass did nothing, then i noticed that I could see the back of the screen through the slits which the rear cover clips onto. So i started pushing at it with a plastic spudger, (the ifixit one fits perfectly).
I saw that that glass was coming away from the case, and careful pushing gave me a big enough gap to slip a guitar pick in. pushing at the other slits and running the guitar pick around the screen came off relatively easily.
One thing about the gorilla glass 3, it was pretty flexible, i was seriously concerned that i was going to crack the glass! it seemed to flex more than the sgp glass protectors i used before.
The glue is only around the edge of the screen which made it easier, I was worried that the whole back of the screen would be glued as well, but its just a foam pad.
Popped the back off my nexus 5 and attached the ribbon cable for the now separated screen just to make sure its all working and it is!
So here we are, the front panel is not a "fused flustercluck" as ifixit says, but can be easily separated. Even easier if the screen is damaged so you don't need to worry about keeping the screen in one piece.
ifixit gave the nexus 5 a negative point on this:
The glass and LCD are fused to the display frame. Fixing broken glass will be either expensive or very difficult.
But in all honesty, since the difference for just the glass and screen and the whole front panel (including the screen) is so small, it makes no sense to take the hassle of replacing just the screen, and also since most failures are going to be physical damage resulting from dropping the bezel will likely be damaged too, and just makes more sense to replace the whole thing.
pics for you all to enjoy:
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Dude! Why? Can you please send me some of the cash you've got lying around?
sent from my hammerhead

Damn that looks really cool. Thanks for the information, it's actually very useful.

Pictures are down for me at this time.
But kudos for the effort. Maybe ifixit should see this and revise their teardown.

ldubs said:
Dude! Why? Can you please send me some of the cash you've got lying around?
sent from my hammerhead
Click to expand...
Click to collapse
LOL
I am actually doing a custom mod on the nexus 5 which requires the screen and front assembly/bezel to be separate.
I managed to find the screen only without the front assembly/bezel but not just the assembly/bezel itself so I went this route of separating it myself.
squeeish said:
Pictures are down for me at this time.
But kudos for the effort. Maybe ifixit should see this and revise their teardown.
Click to expand...
Click to collapse
I have updated the links for the photos now, hopefully this site is more reliable!
I wouldn't mind if someone linked this page to ifixit.

The pics with the detached screen still working are priceless.

electric0ant said:
LOL
I am actually doing a custom mod on the nexus 5 which requires the screen and front assembly/bezel to be separate.
I managed to find the screen only without the front assembly/bezel but not just the assembly/bezel itself so I went this route of separating it myself.
Click to expand...
Click to collapse
When you finish modification share with us the result.

electric0ant said:
LOL
I am actually doing a custom mod on the nexus 5 which requires the screen and front assembly/bezel to be separate.
I managed to find the screen only without the front assembly/bezel but not just the assembly/bezel itself so I went this route of separating it myself.
I have updated the links for the photos now, hopefully this site is more reliable!
I wouldn't mind if someone linked this page to ifixit.
Click to expand...
Click to collapse
Wait...what mod?:what:

davwman said:
Wait...what mod?:what:
Click to expand...
Click to collapse
+1
What is this custom mod that you speak of?
Sent from my Nexus 5 using Tapatalk

All I can say is that it's quite an ambitious mod (for me anyway).
I will definitely let you guys know once I complete it, but it all depended on me being able to separate the screen from the bezel and that worked, so all lights are green!
I just need to source equipment and parts, but with the holidays coming up It likely won;t be until mid-late jan until I will finish this.

S6 active glass cracked on the button on the edge

I've used it for 3 days. I'm too busy to buy a cover and a glass protector and wait to next week. But today it's broken on the corner near the button. No drop at all, it's still on my pocket when bicycling.
I think this is the flaw design, because when I press the button the broken glass piece move along with the button. The bottom of the S6 Active is very weak and easy to broken. I've used the Casio G'zOne Commando 4G LTE for 2 years and this is lasting for 2 years until I think it's not fast enough for me and want a replacement, 2 options kyocera brigadier or S6 active. I think it will give best performance. I'm correct, but it's just not tough enough.
It's still usable and I can't replace another one because I'm living outside the US. Anyone want to get this one should consider this fact.
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Updated video show how soft the screen is.

Looks like you might have hit something with your leg while it was in your pocket? Don't think glass breaks this way if it's because of heating and the glass is pushed inside(or atleast it looks that way on the picture), which leads me think you did hit something. If it's true that's why you have flip covers and stuff for the phone that covers the whole screen, makes things like this almost impossible to happen

BRiANj64 said:
Looks like you might have hit something with your leg while it was in your pocket? Don't think glass breaks this way if it's because of heating and the glass is pushed inside(or atleast it looks that way on the picture), which leads me think you did hit something. If it's true that's why you have flip covers and stuff for the phone that covers the whole screen, makes things like this almost impossible to happen
Click to expand...
Click to collapse
Yes, I put it in my jean pocket when ride a bicycle, so the pressure on screen might cause problem, but I don't thing I might make the screen cracked, anyway, I can't still use it as a usual S6 with a broken corner and without waterproof ). It's completely not rugged compare with my Casio.
The bottom of the screen phone is very soft that you might push and feel like empty inside. My opinion that the button design cause the problem.

afterlastangel said:
Yes, I put it in my jean pocket when ride a bicycle, so the pressure on screen might cause problem, but I don't thing I might make the screen cracked, anyway, I can't still use it as a usual S6 with a broken corner and without waterproof ). It's completely not rugged compare with my Casio.
The bottom of the screen phone is very soft that you might push and feel like empty inside. My opinion that the button design cause the problem.
Click to expand...
Click to collapse
Uhm to be honest, I don't think this was caused by pressure, if it was caused by pressure it wouldn't have just happened in the corner and be all over the screen. The image you show a burst not a crack(I mean the way the glass is broken makes it imossible to be cause of pressure of being in your pocket, providing the phone was put straight in) Also it's almost impossible to crack the glass by pressure of the S6 without bending the device itself(which is nearly impossible without brute force). This definitely looks like the device hit a corner of a table(for example).

Same issue
My Galaxy S6 Active cracked in the same spot, but on the opposite side. I was carrying a plate carrier while the phone was in the front pocket of my jeans. But I really feel that no impact was made. I also had a Gorilla Glass screen protector on the phone.

Cēn said:
My Galaxy S6 Active cracked in the same spot, but on the opposite side. I was carrying a plate carrier while the phone was in the front pocket of my jeans. But I really feel that no impact was made. I also had a Gorilla Glass screen protector on the phone.
Click to expand...
Click to collapse
So that I'm not the only one who have this problem.
After a few days of using, the broken glass come out, I can clearly see there is an empty gap between the glass and panel. I don't know how much pressure could break it, but at the right angel, right place in a right time, I would be cracked. This is a design flaw .
My workaround is using a glass protector and have some sticker a round this place, then it will not notice me any more . And my next phone (hoping this one lasting 2 years) is some kind as http://www.kyoceramobile.com/durascout/

Camera protector

So I bought display glass protectors that included protectors for the camera aswell.
Before applying the screen protector I noticed the factory installed screen protector. It was just barely visible and I had to google if this was a protector and that I do not break anything by removing it
So back to the camera protector. I can't really tell if there is a camera protector installed already. I couldn't find anything regarding this.
Does anybody know? I don't wanna break anything by trying to remove something that isn't there.
Thanks in advance

No, buddy, there's no camera protector. Apply it soon. I can't purchase it locally due to crappy market and already dinted. It's so tiny but i know its there. Drives me nuts.

There is indeed a factory installed cam protector just like the Note 10+
Just use a case with a raised guard around it and it will do fine.
After over 1 year there's zero damage to my 10+'s.
You may need to remove the back panel if you need to replace it but so what?
The add on cam protector isn't needed but a good case is for these Notes. They are corner hit happy and one unprotected drop is all it takes.

I too bought a 4 pack of screen protectors that came with 3 camera protectors as well figured why not right? WRONG once installed they make the flash useless as the flash hits the glass and glares out the photo horribly. No matter how perfect you get the cutout for the flash this issues still happens. I had mine on perfectly even used a lighted magnifying inspection glass to verify when I was installing it.

Same issue here. It causes too much glare when using flash

guys, really put something protective on there! loads of people reported that their camera glass broke without any big impact, including me. Samsung only offers a lenghty repair service instead of admitting their mistake. it's annoying and makes my telezoom lense almost unausable in certain light situations.

Frau Son said:
guys, really put something protective on there! loads of people reported that their camera glass broke without any big impact, including me. Samsung only offers a lenghty repair service instead of admitting their mistake. it's annoying and makes my telezoom lense almost unausable in certain light situations.
Click to expand...
Click to collapse
Get a good case with a raised cam assembly guard. Jeeeesze.

blackhawk said:
Get a good case with a raised cam assembly guard. Jeeeesze.
Click to expand...
Click to collapse
I had one on the day I got the phone. Didn't make a difference. Camera cracked in two places, people on Samsung Members are complaining about the same thing. Not one drop, not one time set on the table roughly. Broken just 3 days after it arrived.

Frau Son said:
I had one on the day I got the phone. Didn't make a difference. Camera cracked in two places, people on Samsung Members are complaining about the same thing. Not one drop, not one time set on the table roughly. Broken just 3 days after it arrived.
Click to expand...
Click to collapse
That's not a good case! Finding a good one tough. You absolutely need a raised guard for the cam and screen.
I use the Zizo Bolt on my 10+, while I don't intentionally test it, it's survive around half a dozen drops onto concrete from 2-3 feet with zero damage.

Nillkin makes a case for the S20FE which has a sliding panel to protect the lens.
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I've purchased this on Ali express on HM lucky store.it was not easy to find with the cut out model so you won't get any blurred pictures.

blackhawk said:
Get a good case with a raised cam assembly guard.
Click to expand...
Click to collapse
+1, why you would want to use a £500 phone with no case?
archipelago said:
Nillkin makes a case for the S20FE which has a sliding panel to protect the lens.
Click to expand...
Click to collapse
This looks quite cool, but looks bulky -
Don1003 said:
I've purchased this on Ali express on HM lucky store.it was not easy to find with the cut out model so you won't get any blurred pictures.
Click to expand...
Click to collapse
However I like the idea of adding this even with a case, Do you have a direct link to the product page..?

.delete.

b1k3rdude said:
+1, why you would want to use a £500 phone with no case?
This looks quite cool, but looks bulky -
View attachment 5192261
However I like the idea of adding this even with a case, Do you have a direct link to the product page..?
Click to expand...
Click to collapse
https://a.aliexpress.com/_mKxjXJj
You still have to open and a drop while you take pictures with that case won't prevent you could drop it on a small rock with that big size glass. That's why I still prefer a protector strait on the camera. Tomorrow I have to pick up from post office and post picture afterwards with a case.

Ah so I see its just tempered glass with a film to outline the camera lens and flash, clever.

Received today. It's a aluminum Matt Finnish protector. The black is a spigen case and it's still inside the cover.

Nice, doesn't look half bad