Database Develop

Beware - WEAK Gorilla Glass! Scratches out of nowhere

I had my Nexus 4 wrapped in plastic pretty much all day yesterday. Only in the evening I had taken it off. It had no contact with anything that might cause the scratches. This morning I found it had 3 nasty scratches on the screen. How that is possible - I have no idea. The phone was not dropped nor abused!

Maybe the phone you got was in a bad batch, I doubt it's covered by warranty.

So the Gorilla Glass is weak because you have no idea what happened?

Scratches are not caused by thin air friction like you seem to imply. Pocket with keys or change, something that shouldn't have grinded on it did. Please tell us something more convincing than "it was sitting there with the plastic on".
Its gorilla glass 2.. the exact same thing as about 50% of the phones on the market and your is scratched by air?

Thoughtful said:
So the Gorilla Glass is weak because you have no idea what happened?
Click to expand...
Click to collapse
MatAuc12 said:
Scratches are not caused by thin air friction like you seem to imply. Pocket with keys or change, something that shouldn't have grinded on it did. Please tell us something more convincing than "it was sitting there with the plastic on".
Its gorilla glass 2.. the exact same thing as about 50% of the phones on the market and your is scratched by air?
Click to expand...
Click to collapse
No pockets with change, had it empty specifically, plus had plastic wrap at all times. At home I had it charging either on the wooden table or the chair - Wood scratched the class?
The phone was face-down on both.
Trust me, I'm shocked...

MatAuc12 said:
Scratches are not caused by thin air friction like you seem to imply. Pocket with keys or change, something that shouldn't have grinded on it did. Please tell us something more convincing than "it was sitting there with the plastic on".
Its gorilla glass 2.. the exact same thing as about 50% of the phones on the market and your is scratched by air?
Click to expand...
Click to collapse
Pretty much nailed it, it's like when my dad tells me "fish screensaver" installed itself on his computer rofl.

Sabotage from someone.

Time for a screen protector then. They can do a decent job of concealing scratches for you.

AntonJart said:
No pockets with change, had it empty specifically, plus had plastic wrap at all times. At home I had it charging either on the wooden table or the chair - Wood scratched the class?
The phone was face-down on both.
Trust me, I'm shocked...
Click to expand...
Click to collapse
It had the original plastic on or you had it wrapped in some sort of plastic?

Some pics would be appreciated...

TheFiveDots said:
It had the original plastic on or you had it wrapped in some sort of plastic?
Click to expand...
Click to collapse
I had it in original plastic, I was hoping screen protector of ebay would be in today...

Some pics would be good. that way we can try to help you figure out if it was maybe a rogue bear or Beaver. Or maybe ghosts. Most ppl fail to realize how scratchy ghosts are. At any rate, I digress, post some pics. I am an honorary Chipoqua Scout from 18 years ago, I might be able to tell.
:laugh:

AntonJart said:
I had my Nexus 4 wrapped in plastic pretty much all day yesterday. Only in the evening I had taken it off. It had no contact with anything that might cause the scratches. This morning I found it had 3 nasty scratches on the screen. How that is possible - I have no idea. The phone was not dropped nor abused!
Click to expand...
Click to collapse
Obviously something went wrong, it's like a person complaining about armour plating when they got hit at point blank range.
Motorola Atrix (AOKP JB)
Nexus 7 (Stock+ Root)
Desire HD ~ overheating rebooting.
N900 ~ usb broken off.

AntonJart said:
I had my Nexus 4 wrapped in plastic pretty much all day yesterday. Only in the evening I had taken it off. It had no contact with anything that might cause the scratches. This morning I found it had 3 nasty scratches on the screen. How that is possible - I have no idea. The phone was not dropped nor abused!
Click to expand...
Click to collapse
I blame sleepwalking.

We all know its not scratch proof.
Sent from my GT-I9100 using xda premium

Angry cat maybe? Are you ignoring your pets due to playing on your phone?

Tiny grains of sand can easily scratch gorilla glass. Easier than keys or coins.

They are not visible unless I use flash. Right bottom corner, two are in X shape and one near the edge.
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Maybe it's your good looks. Be lucky it didn't shatter. In the future, take more care of it. I've owned nearly a dozen devices and have never had problems except for the time I let a friend use the stylus on the phone and pressed way too hard.

mi7chy said:
Maybe it's your good looks. Be lucky it didn't shatter. In the future, take more care of it. I've owned nearly a dozen devices and have never had problems except for the time I let a friend use the stylus on the phone and pressed way too hard.
Click to expand...
Click to collapse
I've owned a lot of devices myself, never had a single scratch on them. This is the first time, I cant even think of what have I done to this phone to get scratches like that.

S6 active glass cracked on the button on the edge

I've used it for 3 days. I'm too busy to buy a cover and a glass protector and wait to next week. But today it's broken on the corner near the button. No drop at all, it's still on my pocket when bicycling.
I think this is the flaw design, because when I press the button the broken glass piece move along with the button. The bottom of the S6 Active is very weak and easy to broken. I've used the Casio G'zOne Commando 4G LTE for 2 years and this is lasting for 2 years until I think it's not fast enough for me and want a replacement, 2 options kyocera brigadier or S6 active. I think it will give best performance. I'm correct, but it's just not tough enough.
It's still usable and I can't replace another one because I'm living outside the US. Anyone want to get this one should consider this fact.
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Updated video show how soft the screen is.

Looks like you might have hit something with your leg while it was in your pocket? Don't think glass breaks this way if it's because of heating and the glass is pushed inside(or atleast it looks that way on the picture), which leads me think you did hit something. If it's true that's why you have flip covers and stuff for the phone that covers the whole screen, makes things like this almost impossible to happen

BRiANj64 said:
Looks like you might have hit something with your leg while it was in your pocket? Don't think glass breaks this way if it's because of heating and the glass is pushed inside(or atleast it looks that way on the picture), which leads me think you did hit something. If it's true that's why you have flip covers and stuff for the phone that covers the whole screen, makes things like this almost impossible to happen
Click to expand...
Click to collapse
Yes, I put it in my jean pocket when ride a bicycle, so the pressure on screen might cause problem, but I don't thing I might make the screen cracked, anyway, I can't still use it as a usual S6 with a broken corner and without waterproof ). It's completely not rugged compare with my Casio.
The bottom of the screen phone is very soft that you might push and feel like empty inside. My opinion that the button design cause the problem.

afterlastangel said:
Yes, I put it in my jean pocket when ride a bicycle, so the pressure on screen might cause problem, but I don't thing I might make the screen cracked, anyway, I can't still use it as a usual S6 with a broken corner and without waterproof ). It's completely not rugged compare with my Casio.
The bottom of the screen phone is very soft that you might push and feel like empty inside. My opinion that the button design cause the problem.
Click to expand...
Click to collapse
Uhm to be honest, I don't think this was caused by pressure, if it was caused by pressure it wouldn't have just happened in the corner and be all over the screen. The image you show a burst not a crack(I mean the way the glass is broken makes it imossible to be cause of pressure of being in your pocket, providing the phone was put straight in) Also it's almost impossible to crack the glass by pressure of the S6 without bending the device itself(which is nearly impossible without brute force). This definitely looks like the device hit a corner of a table(for example).

Same issue
My Galaxy S6 Active cracked in the same spot, but on the opposite side. I was carrying a plate carrier while the phone was in the front pocket of my jeans. But I really feel that no impact was made. I also had a Gorilla Glass screen protector on the phone.

Cēn said:
My Galaxy S6 Active cracked in the same spot, but on the opposite side. I was carrying a plate carrier while the phone was in the front pocket of my jeans. But I really feel that no impact was made. I also had a Gorilla Glass screen protector on the phone.
Click to expand...
Click to collapse
So that I'm not the only one who have this problem.
After a few days of using, the broken glass come out, I can clearly see there is an empty gap between the glass and panel. I don't know how much pressure could break it, but at the right angel, right place in a right time, I would be cracked. This is a design flaw .
My workaround is using a glass protector and have some sticker a round this place, then it will not notice me any more . And my next phone (hoping this one lasting 2 years) is some kind as http://www.kyoceramobile.com/durascout/

LETV Le1 PRO (X800) broken screen replacement

I have LETV X800 US version. Drop from 1.5 cracked the glass really nice (see attachment). I am thinking to order screen replacement from here: http://www.vopmart.com/pa1013251.html or here: http://s.aliexpress.com/iemyi2Yz
Do you think it is compatible with my US version of the phone.
I guess it should work on both CN & US but I need to ask before ordering.
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Here are some Chinese replacement videos (I will definitely make one also when I receive the part):
http://v.youku.com/v_show/id_XMTMyNjY1MjY4OA==.html?from=y1.2-1-105.3.1-2.1-1-1-0-0
http://v.youku.com/v_show/id_XMTMzMDM2NzEwOA==.html
http://v.youku.com/v_show/id_XMTMzMDM2NzEwOA==.html?from=s1.8-1-1.2
http://v.ku6.com/show/xxsPqDFQRIrHZl-0sZy8Ww...html?from=my

Any progress?

I also have the same problem.
Hi
Did you find a solution to your problem ? I also have the same and I do not find the necessary help.
Thank you for your answer

In my reading the screen replacement should work on both US and CN versions....

The screen of this phone is subpar to current phone standards. Mine cracked when dropped at 30 cm from tiled floor after 3 months of use! The phone was house into its original silicone transparent protection, with a glass protection on top! The glass protection didn't brake, only the screen underneath did. I had it replaced for the equivalent of 30 euros in China in a general phone fixing shop, and made clear I did not want an original replacement. They guy came up with a good quality screen, slightly thicker than the original. I have used it without problems for 8 months now. It withstood about 4 falls from 1 meter each, but I keep the phone housed in a metal frame protection since then. The original case is bad since it doesn't protect the phone all around as it should.

I bought the screen from vopmart.
Price is ok, delivery was fast (less than a week to Germany).
Disassembly of screen was actually easier than in the videos, works pretty well.
The BIG problem was (which I did not really realize or ignore until then)...the vopmart screen replacement did NOT come with the adhesive to glue the screen to the phone.
Since I was impatient and wanted to use the phone right away, I used some own tape and glue and damaged the screen in the process.
Bottom line:
- Screen replacement is relatively simple and screen is not too expensive
- make sure you double check that the adhesive is included in the screen you order or order separately, otherwise you will not be able to replace the screen
- I second what the previous poster said....my phone fell from about 70cm and the screen was cracked pretty badly, previous phones did survive this
I bought a Xiaomi phone now. I hope/think build quality is a bit better and, more importantly, you are not stuck with Android 5...

I'm planning to order screen on Aliexpress. I want to ask you that, is your screen's colors or quality worse than original? I'm not asking for durability, just asking for quality.

Jiroskop said:
I'm planning to order screen on Aliexpress. I want to ask you that, is your screen's colors or quality worse than original? I'm not asking for durability, just asking for quality.
Click to expand...
Click to collapse
I think it is about the same as the original. I am not 100% sure though since I destroyed it a little during the replacement. And I believe the color quality from the original one is not great to start with anyway.

nuukee said:
I think it is about the same as the original. I am not 100% sure though since I destroyed it a little during the replacement. And I believe the color quality from the original one is not great to start with anyway.
Click to expand...
Click to collapse
Thank you. I will check adhesive before order.
I saw some feedbacks about pressure marks, it's like
Do you have screen problem's like this?

Jiroskop said:
Do you have screen problem's like this?
Click to expand...
Click to collapse
No, this is ok with my screen.

Did anyone replace the digitiser and screen in one go and need glue for the job? Which type?

KarlDroid said:
Did anyone replace the digitiser and screen in one go and need glue for the job? Which type?
Click to expand...
Click to collapse
I didn't replace yet but searched on internet and found this:
https://tr.aliexpress.com/item/3pcs..._8&btsid=806ce06b-93bc-4eff-ada1-1fff3ee50057

Jiroskop said:
I didn't replace yet but searched on internet and found this:
https://tr.aliexpress.com/item/3pcs..._8&btsid=806ce06b-93bc-4eff-ada1-1fff3ee50057
Click to expand...
Click to collapse
I ordered the screen which comes with the digitiser and lcd screen but no sticker so I ordered the sticker, however some people in this thread said glue, so I am confused. What more the replacement videos don't show people putting in glue.
And originally did the phone have a sticker I think not?

KarlDroid said:
I ordered the screen which comes with the digitiser and lcd screen but no sticker so I ordered the sticker, however some people in this thread said glue, so I am confused. What more the replacement videos don't show people putting in glue.
And originally did the phone have a sticker I think not?
Click to expand...
Click to collapse
I don't know but probably phone have sticker originally, not glue or something like that.

Yes I meant this sticker.
Mine did come without so I had problems.

Replacement of screen
nuukee said:
Yes I meant this sticker.
Mine did come without so I had problems.
Click to expand...
Click to collapse
So I have ordered both and have the heat gun, and the pry tools, so technically if I am not a gimp I should be able to complete this successfully.
I am just again slightly confused because some videos recommend removing the back cover and the getting to the front by doing a full disassembly whilst others recommend removing the glass directly.
Has anyone tried both methods? I would understand if you were replacing the battery also but...
Thank you in advance.

I have only tried the "front" method, so just removed the glass from the front. I found this to be pretty easy. I did this with a Sony Xperia phone before and I must say the letv was much easier.
I can recommend removing the glass from the front.

Which one is the front method? What and where did you buy to repair it?

user2988 said:
Which one is the front method? What and where did you buy to repair it?
Click to expand...
Click to collapse
I think you use a heat gun to warm it up and then use a suction cup to loosen it then use a razor blade to cut away the glue/sticker and slowly pry it apart.
Then you detach it, attach the new one apply the sticker and then reseal.

Sticker
Hello everybody,
The son of my friend break his screen (LeTV one Pro = LeEco x800 Pro).
He bought a replacement screen, but there is no sticker to fix the screen. It's hard to find this part alone.
Can you give me an idea to solve this problem?
Regards.

[Q] Broken back glass : manufacturing problem or bad luck ?

Dear XDA users,
I bought my Mi 9 early April and after less than a month I have found the back glass broken like this when taking the phone out of my jeans pocket :
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The phone never fell (it has absolutely no marks on the outer metal), I did not perform any special/unusual move with the phone in my pocket, and there was no other items in that pocket (I am used to carry all my phones that way for years).
But this time I just found the mobile like that when I took it out. Note that I am not using any kind of protection.
So I wonder if I just had extreme bad luck or if more devices may have a fragility on their back glass ?

Maybe there was some keys or coins in you pocket and sitting with jeans make some pressure on phones

emprazol said:
Maybe there was some keys or coins in you pocket and sitting with jeans make some pressure on phones
Click to expand...
Click to collapse
No as I wrote above there was nothing else in my pocket. I am used to live and travel with all my phones like that for a dozen years, and I never put anything else in the same pocket to avoid damaging the screen. It worked fine until now...

I wonder if it accidentally got hit or something, I know you said no but it looks like that section near the usbc port is took a hit of some sort.
I had my oneplus back crack, only a few weeks old, never dropped etc but I chalked it up to it must have inadvertently got hit somehow/someway without be knowing as I didn't find others with the same issue.

Ducter said:
I wonder if it accidentally got hit or something, I know you said no but it looks like that section near the usbc port is took a hit of some sort.
Click to expand...
Click to collapse
The cracks in the glass seem to start from the bottom indeed, but I can assure you that the metal all around the usbc is totally clean (there is a small white reflection there on the picture which may be seen as a damage, but it's not).
I cannot exclude that I missed a "hit" on my pocket during the hour which elapsed since the previous phone usage, but it would still be extremely weak for a gorilla glass 5 to break with a "hit" that I wouldn't have felt or noticed :/

kalhimeo said:
The cracks in the glass seem to start from the bottom indeed, but I can assure you that the metal all around the usbc is totally clean (there is a small white reflection there on the picture which may be seen as a damage, but it's not).
I cannot exclude that I missed a "hit" on my pocket during the hour which elapsed since the previous phone usage, but it would still be extremely weak for a gorilla glass 5 to break with a "hit" that I wouldn't have felt or noticed :/
Click to expand...
Click to collapse
Just looking around, can order a new back glass for $10 and it looks simple to replace. That's good at least.
Back removal
https://youtu.be/Pj-6LN53RbE
Replacement back here

It's 3D glass. NEVER leave it unprotected.
2.5D glass on iPhones are much weaker as well (like the front of the Mi 9 which is very close).
3D glass or Edge-Glass (think Samsung Galaxy S7/8/9/10) is also amongst the worst.
No one should go without, AT LEAST, the included case, just because the camera glass isn't sapphire-crystal (9H) but sapphire-glass (5.5H) - like JerryRigEverything test has shown.

Ducter said:
Just looking around, can order a new back glass for $10 and it looks simple to replace. That's good at least.
Back removal
https://youtu.be/Pj-6LN53RbE
Replacement back here
Click to expand...
Click to collapse
Thank you very much for the links. I don't have the tool to heat the back but I may try to get it done in a repair shop.
RedWave31 said:
It's 3D glass. NEVER leave it unprotected.
2.5D glass on iPhones are much weaker as well (like the front of the Mi 9 which is very close).
3D glass or Edge-Glass (think Samsung Galaxy S7/8/9/10) is also amongst the worst.
No one should go without, AT LEAST, the included case, just because the camera glass isn't sapphire-crystal (9H) but sapphire-glass (5.5H) - like JerryRigEverything test has shown.
Click to expand...
Click to collapse
I had a Galaxy S7 before the Mi 9, two years in my pocket exactly the same way with no protections, never had a scratch on the screen or back

Same issue repeated with the rear glass on Mi9
My phone is in a robust case and the rear glass has been broken 3 times now! I have never broken any screen before and I have had phones for over 25 years.

Hi,
I just realize that I forgot to provide feedback here.
So I bought this back cover on Aliexpress : https://www.aliexpress.com/item/33009357325.html
An this heat gun : https://www.aliexpress.com/item/32966891985.html
I replaced the back cover myself and it was quite easy. Have a look at video like this one before : https://www.youtube.com/watch?v=Ta_vYqOfK0Q
Since then, I am enjoying my Mi 9 and never had any problem with broken back or front glass anymore (although I still don't use any cover and hold the phone in my pocket...).
I think that the original back cover that I had was faulty, although Xiaomi never accepted that and refused to repair under warranty.
Good luck with yours !
Laurent

Thanks I will give it a try.
I have purchased all of the replacement screens do far from eBay..

Looks like bad luck. I don't use a case on my Mi 9 with no issues. The back is all scratched up, but no cracks.

Camera protector

So I bought display glass protectors that included protectors for the camera aswell.
Before applying the screen protector I noticed the factory installed screen protector. It was just barely visible and I had to google if this was a protector and that I do not break anything by removing it
So back to the camera protector. I can't really tell if there is a camera protector installed already. I couldn't find anything regarding this.
Does anybody know? I don't wanna break anything by trying to remove something that isn't there.
Thanks in advance

No, buddy, there's no camera protector. Apply it soon. I can't purchase it locally due to crappy market and already dinted. It's so tiny but i know its there. Drives me nuts.

There is indeed a factory installed cam protector just like the Note 10+
Just use a case with a raised guard around it and it will do fine.
After over 1 year there's zero damage to my 10+'s.
You may need to remove the back panel if you need to replace it but so what?
The add on cam protector isn't needed but a good case is for these Notes. They are corner hit happy and one unprotected drop is all it takes.

I too bought a 4 pack of screen protectors that came with 3 camera protectors as well figured why not right? WRONG once installed they make the flash useless as the flash hits the glass and glares out the photo horribly. No matter how perfect you get the cutout for the flash this issues still happens. I had mine on perfectly even used a lighted magnifying inspection glass to verify when I was installing it.

Same issue here. It causes too much glare when using flash

guys, really put something protective on there! loads of people reported that their camera glass broke without any big impact, including me. Samsung only offers a lenghty repair service instead of admitting their mistake. it's annoying and makes my telezoom lense almost unausable in certain light situations.

Frau Son said:
guys, really put something protective on there! loads of people reported that their camera glass broke without any big impact, including me. Samsung only offers a lenghty repair service instead of admitting their mistake. it's annoying and makes my telezoom lense almost unausable in certain light situations.
Click to expand...
Click to collapse
Get a good case with a raised cam assembly guard. Jeeeesze.

blackhawk said:
Get a good case with a raised cam assembly guard. Jeeeesze.
Click to expand...
Click to collapse
I had one on the day I got the phone. Didn't make a difference. Camera cracked in two places, people on Samsung Members are complaining about the same thing. Not one drop, not one time set on the table roughly. Broken just 3 days after it arrived.

Frau Son said:
I had one on the day I got the phone. Didn't make a difference. Camera cracked in two places, people on Samsung Members are complaining about the same thing. Not one drop, not one time set on the table roughly. Broken just 3 days after it arrived.
Click to expand...
Click to collapse
That's not a good case! Finding a good one tough. You absolutely need a raised guard for the cam and screen.
I use the Zizo Bolt on my 10+, while I don't intentionally test it, it's survive around half a dozen drops onto concrete from 2-3 feet with zero damage.

Nillkin makes a case for the S20FE which has a sliding panel to protect the lens.
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I've purchased this on Ali express on HM lucky store.it was not easy to find with the cut out model so you won't get any blurred pictures.

blackhawk said:
Get a good case with a raised cam assembly guard.
Click to expand...
Click to collapse
+1, why you would want to use a £500 phone with no case?
archipelago said:
Nillkin makes a case for the S20FE which has a sliding panel to protect the lens.
Click to expand...
Click to collapse
This looks quite cool, but looks bulky -
Don1003 said:
I've purchased this on Ali express on HM lucky store.it was not easy to find with the cut out model so you won't get any blurred pictures.
Click to expand...
Click to collapse
However I like the idea of adding this even with a case, Do you have a direct link to the product page..?

.delete.

b1k3rdude said:
+1, why you would want to use a £500 phone with no case?
This looks quite cool, but looks bulky -
View attachment 5192261
However I like the idea of adding this even with a case, Do you have a direct link to the product page..?
Click to expand...
Click to collapse
https://a.aliexpress.com/_mKxjXJj
You still have to open and a drop while you take pictures with that case won't prevent you could drop it on a small rock with that big size glass. That's why I still prefer a protector strait on the camera. Tomorrow I have to pick up from post office and post picture afterwards with a case.

Ah so I see its just tempered glass with a film to outline the camera lens and flash, clever.

Received today. It's a aluminum Matt Finnish protector. The black is a spigen case and it's still inside the cover.

Nice, doesn't look half bad