Database Develop

The LCD screen of the HTC Diamond has yellowish tint

I know that I'm not the only one reporting this, but I'm the first one to provide pictures and video that prove that the problem is not so small as some might think.
It seems HTC started to use lower quality LCD screens with some (maybe all) of the newer Diamond units. These screens have a yellowish tint, and seem to have lower contrast.
Here is the proof (it's a comparison with my old Kaiser):
(both devices are at maximum backlight, and the Diamond's "auto backlight" option is off)
Pictures:
http://img45.imagevenue.com/img.php?image=10590_Picture_003_122_764lo.jpg
http://img24.imagevenue.com/img.php?image=10597_Picture_005_122_672lo.jpg
The difference seen in the picture is a bit exaggarated in comparison to what I see in real life (even though I did not touch the picture with any editing software, this is right from the camera), so I've included a video too, which more accurately portray the differences:
http://www.youtube.com/watch?v=7cVGORLm-Qc
(in real life the difference is just a bit more pronounced than in this video)
It is important to notice that without a direct comparison to a unit like the Kaiser (or the first batch of Diamonds), it might be hard to know that your Diamond has this phenomena, because even with this phenomena the screen look decent.
My fear is that both types of LCD screens are going to sell with new Diamond units from now on, making those who bought the yellowish screen unable to ever sell the unit for a decent amount of money (when they feel like upgrading).
We need a formal answer from HTC regarding this issue.

The pictures do look weird, but looking at the video, one could also say the Kaiser has a blue tint.
Just compared the Diamond with my Kaiser side by side: the Diamond colors do look a bit warmer (more toward amber/red) then the Kaiser (more toward blue). Don´t see a problem, though......have not analyzed a screenshot with Photoshop yet, may try one day....

Michi,
If *all* the Diamond units had this "lower color temprature" behaviour, I wouldn't have said anything, since as I said the screen does look decent even with the tint and possible reduced contrast.
The thing is that if some Diamonds are toward the blue with more contrast, and some are toward the yellow with less contrast, then those of us who bought the latter are fu*ked if we ever want to sell it.
I still have an option to return the diamond to the seller. If I knew that from now on all Diamonds are going to be yellowish like this I would have kept it, but I don't know... it could be that HTC will notice that customers don't accept this new screen, and stop using it.

I read in another thread, can't find it again right now, that some are made in China with crap screens and some are made in Taiwan with better screens, I can't confirm this but someone in the thread said that those with serial numbers beginning HT are the Taiwan models, maybe you could check yours and tell us where it was made.

I read in another thread, can't find it again right now, that some are made in China with crap screens and some are made in Taiwan with better screens, I can't confirm this but someone in the thread said that those with serial numbers beginning HT are the Taiwan models, maybe you could check yours and tell us where it was made.
Click to expand...
Click to collapse
Sure, at the back of my Diamond it is written:
"DIAM100 FCC ID:NM8DMS Made In Taiwan"

I just sent back my Diamond to store because there was a yellow line with the width of 5mm and with a bonus... when I touched the left side of touchscreen it waved like you throw the rock to water

I prefer the warmer looks, it makes photos and pictures look more natural and also makes video look much more vibrant and richer with colour.

Here are two Diamonds I have on me right now. Notice the color washout on one of it. Both are having the same ROM and brightness settings.
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ganaz-x said:
Here are to Diamonds I have on me right now. Notice the color washout on one of it. Both same ROM and brightness settings.
Click to expand...
Click to collapse
I remember whilst ith 02 and the xda2i i went through three units (insurance) and no joke every new device I got back had a different tint to the LCD... different factories new LCD suppliers god knows...

i face the same issue as well. my wife's TD is indeed brighter compared to mine. hers was the first batch bought when launched. Personally, I liked her screen better(damn, should have bought the Omnia to exchange with her...)

ya guys have no idea how yellow the Touch Cruise was!
But at least, it seemed that all Cruises were the same..
Thank god.. my diamond seems pretty white, similar to my trusty old P3300

Hi i just bought one today. (in Denmark) an i also noticed a yellow line in the bottom of the screen. i brought it back to the shop, and we went through 3 htc diamonds all with the yellow tint... damn shame. they just received their batch this weekend.
the display also made some "waves" when pressed upon

I am now on my THIRD htc diamond. All with yellow marks and ripple effects. Orange keep sending me new ones all with the same problem. SO frustrated and dont know what to do. Whether to get another one!?

@ganaz-x
and
@all
Could you tell us the serial numbers of the devices with
-good white display
-"good" yellowish display
-display with yellow points
???
If you dont want to post the full serial you can x out the last one or two digits.
BR Robert

taleboblen said:
Hi i just bought one today. (in Denmark) an i also noticed a yellow line in the bottom of the screen. i brought it back to the shop, and we went through 3 htc diamonds all with the yellow tint... damn shame. they just received their batch this weekend.
Click to expand...
Click to collapse
Samething here in Sweden, I've gone through 3 Diamonds:
- The first had a really bad yellow spot issue, could see it clearly over the keyboard icon
- The second didnt have any yellow spots, but the screen and keyboard was poorly matched so light was leaking through the crack... badly.
- The third doesnt have the light leak, but I'm back to yellow spots :/
But its not nearly as bad as the first was, I can deal with it.
Electronics suck today, me thinks. Its all about cutting corners to maximize profits, screwing over the customer to make extra millions (but what are they going to do with it? Hire engineers to figure out how to cut more corners of course). My old K600i (like first gen 3G) is built like a tank and I expect it to still work good as new 10 years from now.

Had 4 Diamonds. Two are the original DIAM100 when they were first released onto the market the Screens were perfect. When the Diamond DIAM130 was released in Australia on Telstra, i got another one to test the NextG features of the operator, i sent this straight back thinking it was a faulty LCD screen cos of yellow tinge aswell as poor viewing angle and contrast of pictures. Received a replacement and it was the same thing out of the box, didnt bother trying to get another replacement after i saw my friends DIAM130 also had the same issue. But once again very poor contrast, not as sharp, and viewing angle even worse, and of course the yellow tinge, the screen just never looks white.. It doesnt help when you have a normal one to compare it to, my friends are jealous that i got a DIAM100.

Had exactly the same issue as described above with my GF's Diamond. First one she had had a yellow cloud across the lower part of the screen and also in the top right where the 'ok' usually is. If I hadn't spotted it she probably wouldn't have noticed but when you know what to look for it's quite obvious. Would have annoyed the hell out of me from second one. On a full white screen like Google it was clearly visible. Sent it back to Carphone Warehouse and had a new one within a few days. This one is better but still perfect. It's only slightly yellow along the bottom and not at the top so we're not going to bother again.
Very disturbing that so many others have the same issue. I wonder how many people have just not noticed because the bottom band is usually blacked out by soft keys?

Oh yeah, I was also one of the first to notice this issue. Two little yellow clouds on the bottom of the screen. I contacted HTC and told them about it and my phone has been shipped out for repair.
I really don't care how long it takes, but I don't expect to sit and see two yellow spots on the superb VGA screen when I paid close to $700. It really is a shame.
I will also make sure HTC not send the phone back out to me until I get a screen that:
a) has no yellowish tint
b) has no burnt pixel
c) Properly aligned
d) no yellow spots
e) any others?

I have noticed the same and was able to get an official explanation from HTC.
Follow link for pics and everything HTC Touch Diamond: same device, different screens? (rough translation from Italian to English)

I've got the same problem.
Bought my diamond in sweden, at the operator Tre (3). My first phone had a strong wellow light, as shown on the picture attached.
I went back with it, got another one, went home only to discover that the new phone had the exact same problem - but with even stronger light.
The guy who works at the place also owns a diamond, but his yellow light isn't that strong, so he wont bother, he said.
At the store, they called HTC and was told to re-send their whole storage of diamonds. HTC knew about the problem, and told us that a batch in the process of making the phone, was corrupted. A couple of thousands phones had this problem, thay said.
Now, I'm sitting here without my diamond. I regret to accept a phone even if the yellow light is just covering a fewpixels. Like Vector-SS I paid a lot of money for it, and will only accept a totally clear display.
What worries me is that htc said only a few 1000 phones was failing in the display.. after reading this thread, I can imagine the amount is quite more larger than that.

Hardware malfunction - Gap between screen layers

I received my phone this Monday. It has worked perfectly since , and I am very happy with the device overall.
However, a couple of hours ago I noticed that the protective layer (outer layer), the one that protects the whole front surface (no, not the screen protector), has loosened from the layer below which is probably the touch layer.
The gap is very noticeable when using the stylus as I reach two pressure points before the phone reacts to the touch.
The air between the layers also creates a rainbow effect when the light passes through screen -> air -> protective plastic -> grease\fingerprint.
I would like to know if anyone else has experienced anything similar. As I said it is very easy to notice if you press slowly down on the screen with the stylus. I can make the outer layer wobble without touching the resistive layer below.
Thanks

Nope ... no signs of any gap here.
I'd suggest returning it to your hardware store and demand a new one.

I'm sure i can feel 2 layers too, but no problems as such.

I have been in contact with HTC and they claim that this is an unknown problem, however serious.
I am returning the device as it is DOA.
The gap is easy to notice if you press lightly with the stylus on the middle of the screen.
When I first started using the device the outer layer felt like glass because there was no supression. Now it feels like a sheet of plastic on top of a lowered piece of glass with a tiny gap of air in between.

des163 said:
I have been in contact with HTC and they claim that this is an unknown problem, however serious.
I am returning the device as it is DOA.
The gap is easy to notice if you press lightly with the stylus on the middle of the screen.
When I first started using the device the outer layer felt like glass because there was no supression. Now it feels like a sheet of plastic on top of a lowered piece of glass with a tiny gap of air in between.
Click to expand...
Click to collapse
I bet you've never used a capacitive touch screen before What you are describling is simply called "digitizer" and it's meant to be exactly like this. If you want to press a glass-like hard surface, the only chance is going for a resistive dislay (iPhone, Samsung Omnia HD, HTC Dream...)

massimax said:
I bet you've never used a capacitive touch screen before What you are describling is simply called "digitizer" and it's meant to be exactly like this. If you want to press a glass-like hard surface, the only chance is going for a resistive dislay (iPhone, Samsung Omnia HD, HTC Dream...)
Click to expand...
Click to collapse
You got it twisted here. Replace capacitve by resistive in your post.

hehe... I see what you mean, but I know how the screen is designed. However, when my screen goes from feeling like glass (which just means that the layers are without any airpockets between them) to feeling like a baloon, I am very certain that it can be classified as a faulty unit.
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I realise that this may happen as the device gets old, but 3 days is pretty fast. They should have shipped with the airpocket to begin with if this is to expect from a few days use.

des163 said:
hehe... I see what you mean, but I know how the screen is designed. However, when my screen goes from feeling like glass (which just means that the layers are without any airpockets between them) to feeling like a baloon, I am very certain that it can be classified as a faulty unit.
I realise that this may happen as the device gets old, but 3 days is pretty fast. They should have shipped with the airpocket to begin with if this is to expect from a few days use.
Click to expand...
Click to collapse
hmmm... I had MANY pdas (tytn II, diamond, touch hd, xperia X1, diamond 2) and ALL of them could make you feel the upper layer slighlty "going down" and touching the under layer, when pressed with stylus. Diamond 2 is no exception. Speaking about your drawings, there is no resistive screen made as shown in the top picture. A resistive screen has to ba made as shown in the bottom one, with a microscopic space between the hard screen and the flexible digitizer. My Diamond 2 behaviour is the same as yours and so is the behaviour of every PDAs I had in the past.
ps sorry for my bad English

Well, my microscopic space must have gotten bigger. I noticed a difference from wednesday to thursday, and even the sales dept at the website where i bought it couldn't feel any compression of the outer layer when using the stylus. This might be a common issue with the D2 which you didn't notice because you're obviously used to it.
It would be great if someone else could check to see if their device acts the same.
The gap is very noticable. Probably 0.3-0.5 mm.

massimax said:
I bet you've never used a capacitive touch screen before What you are describling is simply called "digitizer" and it's meant to be exactly like this. If you want to press a glass-like hard surface, the only chance is going for a resistive dislay (iPhone, Samsung Omnia HD, HTC Dream...)
Click to expand...
Click to collapse
1:So, Iphone, Omnia HD and HTC Dream have a better display than the diamond2?
2:Can they be more durable than the TD2?
3:What conclusions can i take for this?
4o you know if all the new htc devices except the htc dream have the same display?
I'm making a few questions because since my diamond is gone I'm planning to buy the TD2 on the middle of the year.As I live outside the US and in my country this news devices take so long time to come in the market, if I brick a device like this I'm gonna have a huge problem!HTC Internacional warranty. WOW I don even want to think about that!

c4b3l3r4 said:
1:So, Iphone, Omnia HD and HTC Dream have a better display than the diamond2?
2:Can they be more durable than the TD2?
3:What conclusions can i take for this?
4o you know if all the new htc devices except the htc dream have the same display?
I'm making a few questions because since my diamond is gone I'm planning to buy the TD2 on the middle of the year.As I live outside the US and in my country this news devices take so long time to come in the market, if I brick a device like this I'm gonna have a huge problem!HTC Internacional warranty. WOW I don even want to think about that!
Click to expand...
Click to collapse
1: not better, just different (see the difference between capacitive and resistive screens)
2: yes if we speak about iPhone (it has GLASS screen, while every other PDAs has plastic screen)
3: ...
4: EVERY PDA with Windows Mobile has resistive screen

massimax said:
1: not better, just different (see the difference between capacitive and resistive screens)
2: yes if we speak about iPhone (it has GLASS screen, while every other PDAs has plastic screen)
3: ...
4: EVERY PDA with Windows Mobile has resistive screen
Click to expand...
Click to collapse
Thanks!
I found a good article about resistive and capacitive screens, if someone want to see, just take a look here

Dropped phone!

Hi guyz, sorry if i didn't post this in appropriate section. Well i had my TD2 for almost a week now and i must say, it rox! well, i was on a way to my friend's house this morning and i ran. As i ran, the front part of the cover for my TD2 was open so the phone just 'leaped' forward and landed flat on the ground. Now there are some scratches namely on the right side of the phone. The phone is really a 'diamond'. No screen scratches, no nuthing; except the right side.
Just wondering, amongst the TD2 community, anyone of you dropped your TD2 before? was it bad? ANy software defects soon after?
Thx!

Bad to hear you dropped it... If you do not have any hardware-damage, you won't have any software-defects either..
I did buy an pounch and leather case to protect my TD2 from damaging if it falls, but also from scratches that I would get in my pocket.

Mr_Q said:
Bad to hear you dropped it... If you do not have any hardware-damage, you won't have any software-defects either..
I did buy an pounch and leather case to protect my TD2 from damaging if it falls, but also from scratches that I would get in my pocket.
Click to expand...
Click to collapse
What leather case did you get? How is it?

I dropped my phone last night and was pleased to see it didn't have a scratch. Though I'm somewhat more concerned dropping this than I was dropping my (somewhat resilient) Sony Ericsson W880i.
Is there such thing as an attractive case/protection?

I've dropped mine 3 time sadly. 2 of the times were minor and no damage. The third was right in the street. It went flying face down and tumbed. only damage was a little indent on the top left on the silver part. No scratches on the screen protector and no scratches anywhere else. Just the little dimple that was made.
Software wise everything works great! HTC builds Quaility phones. I've thrown my old Elfin around and across a room before and nothing really happened to that either. i abused that phone after 1.5yrs. I still love it.

I dropped mine last night, now there is two dimples on the two right corners of the silver part, also some scratches below the answer button
remember when i was using 818pro (prophet), i dropped my phone for numerous times (even in water for once), hardware and software wise is just worked fine. After I switched to Eten X500+, the GPS module went wrong after my first drop, then many more "drops" later the communication module dead too. That's why I am back in the HTC family

HTC Touch Freak said:
I've dropped mine 3 time sadly. 2 of the times were minor and no damage. The third was right in the street. It went flying face down and tumbed. only damage was a little indent on the top left on the silver part. No scratches on the screen protector and no scratches anywhere else. Just the little dimple that was made.
Software wise everything works great! HTC builds Quaility phones. I've thrown my old Elfin around and across a room before and nothing really happened to that either. i abused that phone after 1.5yrs. I still love it.
Click to expand...
Click to collapse
wow ur hardcore, my friend... so no noticeable defects after the drop?

loadstone007 said:
What leather case did you get? How is it?
Click to expand...
Click to collapse
The leather case:
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=390051726132&ssPageName=ADME:X:AAQ:US:1123
Pouch:
http://cgi.ebay.com.au/ws/eBayISAPI.dll?ViewItem&item=400048096891
The Pouch is just a simple, soft case that protects your Diamond2 from scratches and small drops.
The Leather case really feels as a quality case, which protects the phone from falling.
The cons about the leathercase is that it makes 'your phone' thicker.

Dropped mine once, about one meter down on the tiles in my hallway. No damage whatsoever

techie_junkie said:
wow ur hardcore, my friend... so no noticeable defects after the drop?
Click to expand...
Click to collapse
Sorry for the blurry pic but this was the only damage after the fall into the street. I'm 6' 1" so it had quite some fall. Especially since my hand was moving upwards when it happened.
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Dropped mines tons of times i duno which time hurt more either the first time when i was listenin to music and i went to put the fone in my pocket and it jus slipped out of my hand and landed face down on the floor after doing a 360 bout 3 times back came off, battery skated down the road but fone was fine tho jus 2 scratches where as a later time i was runnin up the stairs to work and it just flew out of my pocket and landed face first down (looked like road kill ) i did wana cry.
I wouldnt of minded if i had the fone for along time but it was about 2 weeks max n i had dropped it like 5 times where as my TD1 i only ever droped it once

HTC Touch Freak said:
I've dropped mine 3 time sadly. 2 of the times were minor and no damage. The third was right in the street. It went flying face down and tumbed. only damage was a little indent on the top left on the silver part. No scratches on the screen protector and no scratches anywhere else. Just the little dimple that was made.
Software wise everything works great! HTC builds Quaility phones. I've thrown my old Elfin around and across a room before and nothing really happened to that either. i abused that phone after 1.5yrs. I still love it.
Click to expand...
Click to collapse
exact same thing that happened to me when i dropped my phone! my dent is present on the top left hand corner of the phone, near the power switch.

Mr_Q said:
The leather case:
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=390051726132&ssPageName=ADME:X:AAQ:US:1123
Pouch:
http://cgi.ebay.com.au/ws/eBayISAPI.dll?ViewItem&item=400048096891
The Pouch is just a simple, soft case that protects your Diamond2 from scratches and small drops.
The Leather case really feels as a quality case, which protects the phone from falling.
The cons about the leathercase is that it makes 'your phone' thicker.
Click to expand...
Click to collapse
Mr. Q these are interesting carying cases that you presented.
I have my TD2 for a week now and I stil did't found apropriate pouch for my precious!
I say today pouch for Diamond 1 which I like much...even forced salesman to open (tear off) the box so I can try it but it was too small.
Does anyone know is there similar pouch 4 TD2??

wow. HTC services are great man! My phone didn't respond to touches soon after the fall but then i send it to repair and they gave me a whole new set without any scratches. unbelievable!

^^ I was in a park, and tried a roller coaster like the one at the picture. Suddenly when the roller coaster was turned around 180 degrees, my Diamond2 felt out of my pocket. SHIIITT! My heart turned beat fastly, and I worried about 2 things:
1. Could the Diamond2 survive a fall of about 15 meters down, directly at asphalt?
2. What if somebody just came by and took the Diamond2, without trying to find the owner (me)...
Damn, when the trip was over, the personal of the coaster, LUCKILY had my phone. Damn, that was my first lucky point. Secondly, my beloved Diamond2 was completely intact! Not a ****ing scratch! The screen = just like before. The backcover, NO scratches at all! Damn, that was my second lucky point. D2 started up immediately when I pushed the TURN-on bottom!
I must say, this phone is amazing!

mooooooa said:
^^ I was in a park, and tried a roller coaster like the one at the picture. Suddenly when the roller coaster was turned around 180 degrees, my Diamond2 felt out of my pocket. SHIIITT! My heart turned beat fastly, and I worried about 2 things:
1. Could the Diamond2 survive a fall of about 15 meters down, directly at asphalt?
2. What if somebody just came by and took the Diamond2, without trying to find the owner (me)...
Damn, when the trip was over, the personal of the coaster, LUCKILY had my phone. Damn, that was my first lucky point. Secondly, my beloved Diamond2 was completely intact! Not a ****ing scratch! The screen = just like before. The backcover, NO scratches at all! Damn, that was my second lucky point. D2 started up immediately when I pushed the TURN-on bottom!
I must say, this phone is amazing!
Click to expand...
Click to collapse
wow, no scratch!!! thats awesome falling from 15m and nothing happen.

marusha01 said:
Mr. Q these are interesting carying cases that you presented.
I have my TD2 for a week now and I stil did't found apropriate pouch for my precious!
I say today pouch for Diamond 1 which I like much...even forced salesman to open (tear off) the box so I can try it but it was too small.
Does anyone know is there similar pouch 4 TD2??
Click to expand...
Click to collapse
Well, the leathercase of my post might be a bit similar.. Althrough you cannot collapse it.. It is really a nice case..
It comes within a nice small box with 'EASECASE' on it.. In this box there was a suede protection bag and in that bag there was the case! Really, not what I thought of an case of 18 euro (that is incl. shipping, which was free)..

guys, try this book case from pdair, if available in your place...
http://www.pdair.com/catalog/product_info.php?products_id=16549
I have been using my Blue Angel with similar PDAir case for about 5 years now, and very strong. I dropped my blue angel few times, and the leather case protection is very good..The only thing keeping me from buying diamond2 is that this kind of case is not available yet in my city (I live in surabaya, indonesia).... once its available, I would definitely buy D2...
hell man, i even bought 16gb transcend microsd class 6 already...

techie_junkie said:
Hi guyz, sorry if i didn't post this in appropriate section. Well i had my TD2 for almost a week now and i must say, it rox! well, i was on a way to my friend's house this morning and i ran. As i ran, the front part of the cover for my TD2 was open so the phone just 'leaped' forward and landed flat on the ground. Now there are some scratches namely on the right side of the phone. The phone is really a 'diamond'. No screen scratches, no nuthing; except the right side.
Just wondering, amongst the TD2 community, anyone of you dropped your TD2 before? was it bad? ANy software defects soon after?
Thx!
Click to expand...
Click to collapse
That's why mine spends most of it's time in a rubber cover from eBay...
Rob.

I dropped mine yesterday.
The front panel has a little crack and the corner is like scratched.
Now I have to buy front and back panel kit.
I am not so angry because I was going to buy the Matte battery cover anyway anytime soon..
Otherwise all hardware works fine for now.

Two days with the D2 and display broken

It is hard to believe, the display is real **** of the D2.
I was super careful, did not drop the phone or anything. Already after the 2nd day of owning it, the display is broken.
I had it in the leather pouch in my pocket and when I pull it out to use it, I see some liquid under the display. Now the display does not react anymore.
No idea what to do...
has this happened to you before?

Hi
Sorry to hear the screen is broken, if you mean you had it in your trouser pocket this is very likely the reason. They should never ever be put in a trouser pocket, a mobile phone might be built to withstand it, but not a mobile PDA such as these. The problem is they are all screen, and any pressure bending the chassis, or keys or coins pressing against the screen are going to cause problems.
Depending on where you bought it you might be able to send it back to the place of purchase, or try a warranty repair with HTC, however other people have reported that problems such as this with the screen are excluded from warranty.
Regards
Phil

This screen issue does worry me; it does seem to have afflicted quite a few users. I regard myself a a very careful user, my "gadgets" are rarely scratched or marked.
But, I keep the D2 in a soft pouch in my jacket pocket. Evertime I get it out there's an irrational urge to worry if the screen's still OK. This will probably subside with time, I admit.
What worries me is if the pouch gets "poked" on the screen side whilst in my jacket. I would expect a portable device to be at least a bit resistant to this treatment. The D2 does appear to have a "delicate" screen, which would benefit from being stored in a pouch with a hard protective panel on the screen side. If only for peace of mind.

Thanks for the kind words. I just left the phone alone for about 3 hours and the liquid behind the display has disappeared. It seems like it fixed itself, which I do not understand.
I will monitor it and treat it carefully, however it looks like this could be a common problem, as I really did not drop it nor knock it.
If anyone else has had a similar experience, I would be interested to know about. I actually may call XDA and ask them how this happens...it's looking good so far...

PhilipL said:
Hi
Sorry to hear the screen is broken, if you mean you had it in your trouser pocket this is very likely the reason. They should never ever be put in a trouser pocket, a mobile phone might be built to withstand it, but not a mobile PDA such as these. The problem is they are all screen, and any pressure bending the chassis, or keys or coins pressing against the screen are going to cause problems.
....
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My TD2 is always in my trousers pocket, just like my previous pda, the HTC Touch, without any screenprotectors or such. Both screens are not damaged at all and works still just fine

toooby said:
My TD2 is always in my trousers pocket, just like my previous pda, the HTC Touch, without any screenprotectors or such. Both screens are not damaged at all and works still just fine
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You are lucky. Maybe you never carry anything else, like keys or money, in your trouser pocket. Perhaps you're rich and don't care
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@cencored: Perhaps it was just moisture which has dried out? I've read before this can happen if the screen gets damp (although the symptom for actual physical screen damage sounds very similar).

I remember my Diamond2 coming with an extra message in the package stating you should never keep it in the pockets of your trousers.

i have had my D2 for 1month and a half. i havn't had any problems with it except some dust getting under the screen which i fixed it.

I misplaced the slip case that came with my TD2, ordered a new one of the interweb but in the 2 days it too k to arrive my screen got scratched. Given the real beauty of this device is the screen and it;'s resoloution I am gutted to the point that even though it is still 100% functional and the scratches are really very small I may look at the cost of a new screen.

Why don't they make phone screens out of the same glass they make watch glass with? I don't feel the need to put a watch protector on the glass of my watch, and it seems to need a lot of abuse before it gets scratched or chipped.

deechte said:
I remember my Diamond2 coming with an extra message in the package stating you should never keep it in the pockets of your trousers.
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If I'm correct the statement said to take the phone out of your pocket when sitting down.

HandySpanner said:
Why don't they make phone screens out of the same glass they make watch glass with? I don't feel the need to put a watch protector on the glass of my watch, and it seems to need a lot of abuse before it gets scratched or chipped.
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This is a little difficult for "touch"-screen, because it will not respond
I always have my phone in the trouserpocket, but because I know I'm not very carefull with al lot of things, I have a leather case with hard top.
I friend of mine had complaints about damp in his diplay.
They said never to keep your phone in your trouserpocket and never use it in the bathroom

well the touchscreen means that the protection foil must me sensitive to touch. I carry my TD 2 in my backpack. ALWAYS. I know that there are problems with the screen. Yes, there was a message that came with the TD 2 pack: something like don't sit when your phone is in your pocket. Still, better safe than sorry

Samsung Galaxy S9 Uneven Oleophobic Coating

The oleophobic coating on the screen of my S9 seems to be incomplete and uneven. I put my palm all over the screen and you can see the distinct boundary where the coating is missing. Is anyone else having this problem?
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It does seem like a manufacturing defect. I would get it changed right away.

I returned mine after a couple of days, the warranty covered it so I'm waiting for a new batch of s9+ to arrive so I can get a new one...

Exchanged
I returned it to the T-Mo store tonight and they gave me a new one and a shipping label to send back my defective one. The Samsung rep just happened to be in the store at the time and at first he said he'd seen all the weird defects, then when I showed him mine he admitted that was a new one to him, lol.

miodrag.cutura said:
I returned mine after a couple of days, the warranty covered it so I'm waiting for a new batch of s9+ to arrive so I can get a new one...
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Did yours have a bad/incomplete coating too?

hot_soup said:
Did yours have a bad/incomplete coating too?
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Ooooohhhh it so did... Sadly, I did not make a photo, but it was terrible. Two thick straight lines stretching from the middle of the left bezel all the way down to the middle of the bottom bezel. Not even the front desk of the service point knew what the oleophobic coating was (don't ask), luckily i had some connections so, they acted on it really fast. A funny thing happened after the replacement was approved. No store had it, so I had to wait another week for a new batch of s9+

hot_soup said:
Did yours have a bad/incomplete coating too?
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Just wanted to give a heads up, I am returning my second S9+ unit, oleophobic issues are even worse on this one!
Check out the video, i posted it on yt. It is in my profile as my personal url, too
https://youtu.be/qtDf53wcgmc

miodrag.cutura said:
Just wanted to give a heads up, I am returning my second S9+ unit, oleophobic issues are even worse on this one!
Check out the video, i posted it on yt. It is in my profile as my personal url, too
https://youtu.be/qtDf53wcgmc
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Click to collapse
Noticed this too, and just wondering if you ever got one that never got this problem? As you say/imply in your YouTube comment, it's actually not obvious at all in real-world use - the coating seems to only be affected on the sides and not the actual screen. However, I'm wondering whether the coating will continue "peeling" into the actual screen over time?

Those who got the units with this issue, where was your phone made?
The quick way to do is to download this app from play store. All the info will be on first page itself.
App Link : https://play.google.com/store/apps/details?id=org.vndnguyen.phoneinfo&hl=en
I have seen this happen on other phones, couple of moto phones, one xiaomi phone. Never on Samsung. But because it has happened to me in past, I always check it on every new phone as one of the items on checklist. That is unacceptable defect. I wonder if this is coming from one specific factory or totally random issue. Thankfully, my unit is perfect.

hot_soup said:
The oleophobic coating on the screen of my S9 seems to be incomplete and uneven. I put my palm all over the screen and you can see the distinct boundary where the coating is missing. Is anyone else having this problem?
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Click to collapse
Washed it with soap or had it in water with chlorine? Like a pool, if so... that's getting rid of your coating.

Funkym0nkey said:
Those who got the units with this issue, where was your phone made?
The quick way to do is to download this app from play store. All the info will be on first page itself.
App Link : https://play.google.com/store/apps/details?id=org.vndnguyen.phoneinfo&hl=en
I have seen this happen on other phones, couple of moto phones, one xiaomi phone. Never on Samsung. But because it has happened to me in past, I always check it on every new phone as one of the items on checklist. That is unacceptable defect. I wonder if this is coming from one specific factory or totally random issue. Thankfully, my unit is perfect.
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For me, I'm pretty sure it wasn't there when it was brand new, but who knows. It's actually really hard to see in most lighting conditions, and even then, it's only noticeable if you're actively looking for it. And even if it's present, for it to show up more obviously, you really need to rub some oil/water/fingerprint on those specific areas for it to show up more clearly. I'm sure most people have this to some extent, but >90% of people wouldn't notice it.

My phone doesn't have it, tried to return it but they said "Samsung Galaxy S9 isn't supposed to have it". Have I been tricked???

ssj100 said:
For me, I'm pretty sure it wasn't there when it was brand new, but who knows. It's actually really hard to see in most lighting conditions, and even then, it's only noticeable if you're actively looking for it. And even if it's present, for it to show up more obviously, you really need to rub some oil/water/fingerprint on those specific areas for it to show up more clearly. I'm sure most people have this to some extent, but >90% of people wouldn't notice it.
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Click to collapse
You will only notice it when you get some skin oil or fingerprints on the screen.
I have had this happen on my 2 previous phones. Moto X and Mi 4i. Here is the picture i quickly found in my google photos.
As you can see, the oleophobic coating is missing from the middle part of the screen. This is a defect. It probably happened because some sheet of plastic flew and got stuck on the top glass in factory when the screen underwent the oleophobic coating process or some chemical spilled on the screen in factory and this went unnoticed during QC as it will be hard to detect this without actually touching screen with bare hands. (WIth some skin oil )
At the end of the day, this is unacceptable defect if you have it. The oleophobic coating is sensitive to heat and chlorinated water, but chlorinated water will take long time and multiple exposures to it to cause this damage. It wont happen with single dip in chlorinated water.
My suggestion is to get your phones replaced or at least screen replaced under warranty if you are out of return period.

Funkym0nkey said:
You will only notice it when you get some skin oil or fingerprints on the screen.
I have had this happen on my 2 previous phones. Moto X and Mi 4i. Here is the picture i quickly found in my google photos.
As you can see, the oleophobic coating is missing from the middle part of the screen. This is a defect. It probably happened because some sheet of plastic flew and got stuck on the top glass in factory when the screen underwent the oleophobic coating process or some chemical spilled on the screen in factory and this went unnoticed during QC as it will be hard to detect this without actually touching screen with bare hands. (WIth some skin oil )
At the end of the day, this is unacceptable defect if you have it. The oleophobic coating is sensitive to heat and chlorinated water, but chlorinated water will take long time and multiple exposures to it to cause this damage. It wont happen with single dip in chlorinated water.
My suggestion is to get your phones replaced or at least screen replaced under warranty if you are out of return period.
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Click to collapse
The original poster (I think) and I only notice this on the sides of the phone (where it curves), and not on the actual part of the screen where pixels light up. I've seen one person replace his S9 several times (and even got the store manager I think to open like 5-6 phones at a store) and all of them had it to some extent. Because it's only at the sides, a lot of cases would actually (mostly) cover this up, so again, it explains why most people wouldn't notice it.

ssj100 said:
Noticed this too, and just wondering if you ever got one that never got this problem? As you say/imply in your YouTube comment, it's actually not obvious at all in real-world use - the coating seems to only be affected on the sides and not the actual screen. However, I'm wondering whether the coating will continue "peeling" into the actual screen over time?
Click to expand...
Click to collapse
The third one is ok for now. But hey, now I hate Samsung anyway, so this pretty much no longer matters. I am waiting for smudges to keep sticking and will return this one at some point, I'd say... Btw, this one was made in Vietnam.

miodrag.cutura said:
The third one is ok for now. But hey, now I hate Samsung anyway, so this pretty much no longer matters. I am waiting for smudges to keep sticking and will return this one at some point, I'd say... Btw, this one was made in Vietnam.
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Thanks for the feedback. I think we're some of the unlucky ones, otherwise we'd hear more about this oleophobic issue - not many posts on it? I'm not getting mine exchanged, as this is purely cosmetic (and rather minor), and I'd probably run the risk of coming across another "defect", if not the same one. The rest of the phone is functioning very well for me. And that's the keyword - it's actually "functioning" well, which is all that really matters when push comes to shove.
How do you mean you're "waiting for smudges to keep sticking"?

ssj100 said:
Thanks for the feedback. I think we're some of the unlucky ones, otherwise we'd hear more about this oleophobic issue - not many posts on it? I'm not getting mine exchanged, as this is purely cosmetic (and rather minor), and I'd probably run the risk of coming across another "defect", if not the same one. The rest of the phone is functioning very well for me. And that's the keyword - it's actually "functioning" well, which is all that really matters when push comes to shove.
How do you mean you're "waiting for smudges to keep sticking"?
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Click to collapse
Definitely should've written 'waiting for the smudges to stick' Because that's basically what happens when the oleophobic coating is messed up. They stick really hard to the glass and it is much more difficult to clean it up.

So if your screen shows residue from normal use, it would qualify for a warranty exchange? That seems a bit unrealistic when many other factors come into play. Use of skin lotion, body sweat are couple first thought of. My whole screen shows signs of use, and has since day one. It's never been exposed to chlorine or any other chemical.

Hi guys, try this out for checking. Tried mine and noticed I still have an even coating. My device is made from Vietnam.

I never thought I'd say this, but I'm almost glad my phone was made in China.