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Good day all.
My 8925 has been working fine, until this morning :-(.
Now, I cannot get it to connect to the computer with the USB cable.
I have tried:
A second USB cable
A soft reset
A Hard Reset
A Hard reset followed by a restore.
I do not get the normal tones when the USB cable is plugged in or unplugged, But I do get a charge light, so I know it is making connection.
I cannot get ActiveSync or Internet Sharing to see the computer from the phone.
Any ideas before I send it in for service.
I have the ATT installed CAB.
Intermittently I get problems with connecting through activesync. Have you tried restarting your computer? Maybe something happened with the windows mobile services.
Try restarting your computer and soft resetting your phone. Once your computer has booted, connect your phone and just give it a minute. I haven't had the time to look into it beyond that. Hopefully that works for you.
i had problems until i connected my USB directly into my computer instead of a hub.
also, maybe try reinstalling active sync.
I am having the same problem, have Dutty's Touchflo Rom on my Tilt. My 8525 connects just fine, but the Tilt does not. I've tried soft reset, hard reset, reinstalled activesync, and nothing seems to work.
Try unchecking Enable advanced network functionality under Start\Settings\Connections\USB To PC
kireol said:
i had problems until i connected my USB directly into my computer instead of a hub.
also, maybe try reinstalling active sync.
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Click to collapse
I am straight to computer, thanks.
DcIpHa said:
Try unchecking Enable advanced network functionality under Start\Settings\Connections\USB To PC
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Click to collapse
It is not checked, thanks.
Try checking it then
edit: I have had to use this setting in both modes for various ROMs to connect and sync with activesync. If that does not work Hard reset the phone and try both settings again.
last2kn0 said:
Intermittently I get problems with connecting through activesync. Have you tried restarting your computer? Maybe something happened with the windows mobile services.
Try restarting your computer and soft resetting your phone. Once your computer has booted, connect your phone and just give it a minute. I haven't had the time to look into it beyond that. Hopefully that works for you.
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Click to collapse
Done all that too.
Guess I'll call AT&Ts not so technical dept.
You Ready Heres What happened to me.
First you need a magnyfine glass seriously, looke at the mini usb conector on your tilt. check to see that all of your pins are towards the top of the little plastic conector in the middle. (seems that in the dark while I was doing one of my many soft-resets I accidentaly put the stylus in the usb instead of the reset hole it felt the same becouse the plastic bends and it clicks just like a the reset, then you bend the pins down or towards the middle and they dont contact the inside top of the usb conector) check it out
it took me 3 days many soft and hard reset changing cables until I asked myself, How does that mini usb conector work anyway its still charging whats up?? You guys are gonna laugh but I bet it's the cause of many such problems.
first post little long sorry.
Thanks for the post. I was hoping, but that was nt my issue.
I had a similiar issue when flashing to a different rom. It would connect for a split second and then disconnect from activesync, but still charge the phone. I thought I was screwed until I found a way to reflash without using activesync. I was then able to reflash it back to the ATT rom and haven't had any issues since.
This is what I did (it might work for you). With the usb connected I held down the power button and camera button while doing a soft reset (similiar to how you do a hard reboot). This caused my phone to go into the tri color state for flashing. I then just ran the rom on my PC and it successfully reflashed my Tilt back to the ATT rom.
Regardless I hope you get things sorted out.
dakkerz said:
I then just ran the rom on my PC and it successfully reflashed my Tilt back to the ATT rom.
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Click to collapse
I am unsure what you are referring to here. The CD that came with the phone? Or a downloaded program?
How did you get it from the computer to the phone?
Thanks for the reply and I will try it.
First I want to say i really like this forum. It has al lot of info.
And I appoligize for my English, I'm from The Netherlands.
Now my question, ik recently(few days a go) bought a TytnII of a member of this forum (don't know his nick, doesn't matter) but when i came home I noticed that when I connected to my computer via USB, there was no activity at all.
I already tried to hard reset it to factory defaults, but with no luck.
Can any one help me out?
(I already tried to turn off the advanced at usb to pc connections, and also my active sync is okey because it does work for my qtek9100)
thanks very much.
Patrick
Priknr1 said:
First I want to say i really like this forum. It has al lot of info.
And I appoligize for my English, I'm from The Netherlands.
Now my question, ik recently(few days a go) bought a TytnII of a member of this forum (don't know his nick, doesn't matter) but when i came home I noticed that when I connected to my computer via USB, there was no activity at all.
I already tried to hard reset it to factory defaults, but with no luck.
Can any one help me out?
(I already tried to turn off the advanced at usb to pc connections, and also my active sync is okey because it does work for my qtek9100)
thanks very much.
Patrick
Click to expand...
Click to collapse
When u plug it in, what does the led light(the one thet normaly blink green) do?
EDIT:there is a search function on this site. Try to look for "kaiser can not connect activesync" and try to read these threads.
This one looked similar, give it a try: http://forum.xda-developers.com/showthread.php?p=2204391
I already found that post, the problem is not just actuve sync, mycomputer does not respond at al, does not see a divice at the usb port or anything.
Priknr1 said:
I already found that post, the problem is not just actuve sync, mycomputer does not respond at al, does not see a divice at the usb port or anything.
Click to expand...
Click to collapse
do u have a vista or xp? I remember some posts about problems with vista, unfortunately I cant remember where it was.
I have xp, I know about the problems with Vista , but that's not my problem :S
Is it possible to place a new image or something like that? If it is possible where do i find such an image and how do i install it? Is this possible from the SD card?
Priknr1 said:
I have xp, I know about the problems with Vista , but that's not my problem :S
Is it possible to place a new image or something like that? If it is possible where do i find such an image and how do i install it? Is this possible from the SD card?
Click to expand...
Click to collapse
I really dont know what can cause this issue.
To find out about rom flashing, u better start here: http://forum.xda-developers.com/showthread.php?t=369282
when you got your new devcie did you install activsync from the new disc that came with it or did you assume activsync is all the same( as an owner of a htc univwersal i know activsync 4.1 will not operate the tytn 2 you have to use activsync 4.5 also what usb lead are you using try using a lead from a different device, those leads come with pretty much everything i have 6 and i only remember the tytn 2 one being an important one as i use the internet sharing a lot
Mikulec said:
I really dont know what can cause this issue.
To find out about rom flashing, u better start here: http://forum.xda-developers.com/showthread.php?t=369282
Click to expand...
Click to collapse
But is there a chance that this solves my problem or isn't it worth the try?
you said that youd reset to factory settings, so the rom will be as good as itl get in its origional form.
so answer what usb lead you using, is it the one that was in the box with the phone
and
did you install the newer version of activsync from the disc that came from the new phones box
jayjay8585 said:
you said that youd reset to factory settings, so the rom will be as good as itl get in its origional form.
so answer what usb lead you using, is it the one that was in the box with the phone
and
did you install the newer version of activsync from the disc that came from the new phones box
Click to expand...
Click to collapse
i downloaded the newest active sync (4.5) didn't work.
But why does windows xp not react at all when i plug it in? it should at least see new hardware added wright?
With lead you mean the usb-cable? (sorry ain't that good at english)
i think it's the original one, but offcourse because i can't say for sure because i didn't buy it in a store but second hand. He did give me the reciet an the original box and everything so i guess it's also the original cable.
Also i tried 4 diffirent ones.
well im afraid it looks more like a pc issue than a phone issue what os you got on your pc and give me all your specs, and please tell your windows is genuine
U can also try different cable, just to be sure its not the cable that is causing these problems.
maybe they sold you a device with a messed up usb port? maybe 1 of the 3 middle pins of the top set of pins when the device is face up is damaged..thats what happened to mine and you couldnt tell by looking at it...
pazookie said:
maybe they sold you a device with a messed up usb port? maybe 1 of the 3 middle pins of the top set of pins when the device is face up is damaged..thats what happened to mine and you couldnt tell by looking at it...
Click to expand...
Click to collapse
Okey so that is pssible, well I believe it's only 6 months old, so I'll go to the store with it.
@ jayjay8585 and Mikulec
I appriciate your effort for helping out, but if you've read the posts, you would have read that i have an other pda that does work, so not a OS problem(and yes it's a legit OS ) and that i've used several different cables
Is there a way to test if it's just a broken usb ?
Laptop Doesn't See Tilt
I've got the same issue. Got mine second hand only about 2 weeks ago. I was told it was unlocked but it was not. Got the unlock code from AT&T. When I plug the usb cord into the laptop it charges but the computer doesn't recognize new hardware. Any help would be appreciated and what I find out I'll pass on.
Jgreer said:
I've got the same issue. Got mine second hand only about 2 weeks ago. I was told it was unlocked but it was not. Got the unlock code from AT&T. When I plug the usb cord into the laptop it charges but the computer doesn't recognize new hardware. Any help would be appreciated and what I find out I'll pass on.
Click to expand...
Click to collapse
Mine probably has a mainboard roblem because an other firmware was put on, Icontacted HTC and it will be picked up for repairing
I sometimes have a simulair issue... with me it is because the USB connector plugs are slightly out of place (in the phone).
You can bend than back with a thin knife or someting. (dont put to much pressure)
I assume from reading the other posts, you DO have Activesync installed, and you did try a different USB cable?
If so, did you try another USB port on your computer?
Hello,
Firstly I want excuse that I open new threat and open it here, but please let me explain it why I do it.
I have O2 Stellar, with SPL:1.82.0000 and my USB dont work, and USB connector is OK and cable or USB port too. I try it at diferent PCs with diferent systems aka XP, Vista.
Main problem is that USB dont sync with ActiveSync or other, no "Tada sound" dont show "not recognize" really nothing action when I plug it to USB.
And charging is work only when PDA is off and light RED LIGHT but when is off, than no action, no light, no charging.
I know that this is threat for "Kaiser General" but I can live with charging only when is off, but I cant live withou coocked ROMs, I really try use all HardSPL new Radios, NBH from shippedroms copy to SDcard (Formatted to FAT32) and it only show "LOADING..." but nothing, more, still Loading.
I was tryed JumpSPL but it dont flash from SDcard, and USB is not showing and not working, that I cant use MTTY.
Please let this threat open, I really need HELP
Do someone know if this is Hardware or Sofware problem?
I cant send it to service, from my country is too expensive (like new phone)
Thank you in advance
Jozef Ziak
Edit: The handsfree is working perfect, I really dont know what is it.
i have the same problem i been through three phones already 1 that i used roms on and two brand new ones from warranty att said it's a hardware issue".they are sending me another phone.
I had almost a similar problem with my tilt at one point. Check your usb to pc settings and make sure you have "advance connection" (or something similar I can't remember exactly what it says) checked. On the rom I am using now shows something different there. I says "enable faster data sync" "uncheck if activesync doesn't recognize the device"
Thank you, but nothing reconize my PDA, no sound after plug, nothing when I go manualy to Bootloader, only show serial, not USB
same problem
Hi,
I had the same problem. I tried everything but nothing helped. I had 2 more months of warranty so they changed the main panel. After I got it back from the service it was working for 3 weeks long and now again died with the same issue.
Strange. I have to send it back to the service.
HI there , I had the same problem for about 4 month but i solved it >>> how ?
Just clean your htc USB port and check if it is broken or not and you will see that your issue will be solved brother
Dear All,
I am now reading over the forums for about three days. But still I dont have a solution for my sync problem. The problem is that after I flashed my kaiser it won't connect to activesync. But the STRAINGE think is, that when I put it in bootloader the computer does regonize my kaiser, and I can flash another rom on it.
I also got a MDA touch and when I am connecting that one to my computer, everything workes fine. So the problem is not in the computer. What did i already tried:
- turned off the advance USB settings on the kaiser
- reinstalled my whole WINXP and try to connect
- reflash in VISTA and WINXP
- Put the original ROM back
- check if the repplog is in the Windows file
- Put the firewall off
- Googled on every thinkeble words
So i think that the problem is in te phone, because my touch is normaly connecting. The only thing my kaiser is doing now is when i put in on the computer is recharing.
Does sombody have the knowlegde of getting my kaiser back to sync? It will let me sleep a lot better!
Regards,
Gertjan
usually truing off the option (Enable faster data synchronization) fix the problem...
this is the first time time I read about such problem that was not fixed by all you did...
there are some other things, they may not work, but they're worth of a try:
1. try flashing different radio, not only ROM
2. try changing the USB port on your PC
3. did you try syncing with another PC?
I had a similar problem with one of my PCs, it used to sync with no problems, then it stopped! the other PC i have syncs with no problems
all I did is disable the option (Enable faster data synchronization) in USB to PC in the connections tab
I really hope you'll find a fix soon
Do you use Dashwire? I have to kill the Dashwire process to make sync work... Just wondering?
If I understand your post correctly, you have 2 active sync devices. Are they by any chance named the same? I had that problem with my HP 3955 which is nothing more than a universal remote now but I charge it with my computer and it connects to active sync. Anyways long story short I named my phone Ron_Mobile when I got it which is what my PDA is named and I had active sync problems.
Sorry didnt help
Fingerlickin said:
If I understand your post correctly, you have 2 active sync devices. Are they by any chance named the same? I had that problem with my HP 3955 which is nothing more than a universal remote now but I charge it with my computer and it connects to active sync. Anyways long story short I named my phone Ron_Mobile when I got it which is what my PDA is named and I had active sync problems.
Click to expand...
Click to collapse
Thank you for your reply regarding my problem, but I changed the name and reset my device. After that he is still recharging and not connecting.
No Succes
duke911 said:
usually truing off the option (Enable faster data synchronization) fix the problem...
this is the first time time I read about such problem that was not fixed by all you did...
there are some other things, they may not work, but they're worth of a try:
1. try flashing different radio, not only ROM
2. try changing the USB port on your PC
3. did you try syncing with another PC?
I had a similar problem with one of my PCs, it used to sync with no problems, then it stopped! the other PC i have syncs with no problems
all I did is disable the option (Enable faster data synchronization) in USB to PC in the connections tab
I really hope you'll find a fix soon
Click to expand...
Click to collapse
Thank you for your reply, i did all the things you suggested. And still nothing changed. I flashed a diffirent radio, changed the USB port and I alrady tried to sync with serveral other computers. The strainge thing was, that after a reflash of the ROM of Athene (that I use mostly) I suddenly get this problem, and before I didn't have this problem at all...
well hope that someone else can help me.
partly solved....
jorra said:
Do you use Dashwire? I have to kill the Dashwire process to make sync work... Just wondering?
Click to expand...
Click to collapse
Dashwire? didn't know the existing of this service, so i searched it up. This service is a very good alternative for the time that I dont have activesync to work.
you might want to reflash the rom. i had the same problem after using -G- series 4 for almost 3-5 months, all of a sudden activsync stop working for some odd reason. so i reflashed with the latest -g- rom and now everything works.
itzstevo said:
you might want to reflash the rom. i had the same problem after using -G- series 4 for almost 3-5 months, all of a sudden activsync stop working for some odd reason. so i reflashed with the latest -g- rom and now everything works.
Click to expand...
Click to collapse
I installed the latest Garmin but still no succes..
I had the same problem. It happened when I flashed one of g-roms on my vista laptop. what I did was uninstalled and then reinstalled wmdc because apparently what had happened is something messed up with the drivers that recognizes my phone. I also hardreset just for good measure. I hope that helps.
david2327 said:
I had the same problem. It happened when I flashed one of g-roms on my vista laptop. what I did was uninstalled and then reinstalled wmdc because apparently what had happened is something messed up with the drivers that recognizes my phone. I also hardreset just for good measure. I hope that helps.
Click to expand...
Click to collapse
Nope didnt work, also tried on other computers and reflashed couple of times...
Same problem
Yes, I had the same problem as you. Some ROM will do that and some will pass that ActiveSync with no problem. Personally, I had to go back to the ATT original ROM and ActiveSync works again. Strange, but true.
I had the same issue a week ago...it ended up being the usb port on the phone...had to have it replaced. But--since you can still flash via usb, that probably isn't the problem.
I would uninstall active synch or mobile device center reboot and reinstall...then connect the device.
ok I had a strange problem last night with my wife's G1, it made me think of this thread. I solved her problem and I doubt you have the same problem but here goes anyways.
My wife just got a G1. I plugged it into my computer to load some MP3's on it for her since the G1 is supposed to act like a MicroSD card reader. It started charging but no USB connection was detected. It worked on her computer but not mine. After an hour or so I finally figured it out. The USB cable I use for my kaiser has a 3 foot USB extension on it. after using a different cable without an extension it worked. Try another USB cable.
P.S. "load some MP3's on it for her" HAHAHA I just wanted to play with her new toy!!!!!!!!!!!!
Broken?
Thanks for all the reply people, but still no succes Can the damn thing also just be broken??
Regards
Hi there, I reset my Tilt to factory settings yesterday and now when I plug it into my computer it does not detect anything.
The phone does charge, so I know that the connection is there.
I've had this problem before but I can't remember what exactly it is that I did to fix it. I've searched the forum and I can't find anything helpful either.
Anyone know what I need to do to fix this?
Thanks!
jerryjohn said:
Hi there, I reset my Tilt to factory settings yesterday and now when I plug it into my computer it does not detect anything.
The phone does charge, so I know that the connection is there.
I've had this problem before but I can't remember what exactly it is that I did to fix it. I've searched the forum and I can't find anything helpful either.
Anyone know what I need to do to fix this?
Thanks!
Click to expand...
Click to collapse
Go to settings> connections > usb to pc> and uncheck advanced network functionality or enable faster data sync, Whatever it says.
hello,
i've got the same problem, did what you said, but it doesn't work...
and i need the mobile device center connection to flash my tytn! ;-)
mdbq said:
hello,
i've got the same problem, did what you said, but it doesn't work...
and i need the mobile device center connection to flash my tytn! ;-)
Click to expand...
Click to collapse
You should be able to flash using your micro SD.
ChumleyEX said:
You should be able to flash using your micro SD.
Click to expand...
Click to collapse
............but unfortunately you need to initially flash Hardspl thru your PC, from then on everything can be done through the SD card.
details details..
Have you tried another cable?
hi, i got this problem tu. i plug in the usb cable, but nothing appeared on my computer.id doesnt say it detected anything (usually it says found new hardware). i tried with several usb cables.still the same. but the phone is charged with all those cables i tried.
Yeah tried it and still got nothing. I am so stuck on what it could be.
I've tried 3 different cables and still have nothing. It worked a couple days ago, but ever since I reformated my phone it stopped working.
I don't understand why my computer doesn't automatically detect it as it did in the past.
reformat it again?
/grasp at straws
My tilt is doing the same thing. 2 days ago I was updating it and when I connected it to the computer nothing happened. Yesterday I tried flashing a new rom, thinking it would wipe it clean and make it connect again, however, it did not work. I am at a loss. Any ideas?
did hard reset and still unable to detect my phone.i'm using G.DK. ROM
i still have the problem
i trized a lot of cables, but from now the computer even don't say that it an unknown plyg is, he simply doesnt detect it. i'm just able to charge my phone, that's it
and in fact i just wanna put the official french rom on it because it's in dutch, i'm bilingual but it's more pleasant to have my phone in my mother language!
tahnks all of you for your help!
denco7 said:
Go to settings> connections > usb to pc> and uncheck advanced network functionality or enable faster data sync, Whatever it says.
Click to expand...
Click to collapse
Hmmm, this is starting to smell more than fishy with more and more complaints popping up... Just wiped out my laptop thinking it was an update that killed activesync; complete wipe and still no connection; every and any other type of usb cables connect flawlessly from camera, psp, ds, dsi, usb plug in all work no prob; yet kaiser refuses to sync even with new cables before and after activesync updates
Try a different PC if possible. Make sure Active Sync or Mobile Center is installed prior to plugging it in.
Another one
--DELETE THIS POST-- I added to it, then accidentally double-posted.
Another one
I'll add to the pile. Exact same problem. ActiveSync doesn't work, but phone does charge. Various cables used, hard reset done. Haven't yet flashed a new ROM, though. I'm using an HTC official 6.1.
Last successful run of ActiveSync was May 8th. I used System Restore on my PC to pre-date May 8th. Still nothing.
Didn't make any major installations to either the PC (XP SP3) or the Tilt on or around that date. It just...stopped working.
All other functions seemed to work normally, except that I got an alert from QuickGPS that it hadn't been updated since that date. I was able to update that successfully.
Same problem on my fathers tytn II... probably HW prob. Will look into it...
igord said:
Same problem on my fathers tytn II... probably HW prob. Will look into it...
Click to expand...
Click to collapse
Yep, it's definitely a hardware issue with the Kaisers usb port not fully connecting; I pushed the usb bar in a bit with the back end of the stylus and presto! Connected immediately
I'll also confirm success by the use of a little bit of brute force. Back end of stylus, a little manipulation, connect, and the "ba-DING!" sound in XP. Wish I'd done that before a hard reset...