:lol:
I am happy i have WM5 finally working and sweet on my MDA III, but i cannot syn my device with my outlook, or anything. I have tried with Outlook open, it gives me "Support code: 85010014" i have uninstalled and deleted the folder, repaired outlook and i am not using activesync 4.1 and it is still giving th error message. I also have SP2, everything up to date. I have deleted and created new pathnerships, and uninstalled and reinstalled, still getting the same problem. Please any ideas will help. It is not connecting to an exchange server, i have also read around so i decided to post mine.
Activesync and WM5
Activesync under WM5 is different than under WM2003. You didn't indicate how you were trying to sync, I assume via a usb cradle/cable. With WM2003 the syncronization via a usb protocol. For some reason under wm2005, they decided to switch to TCP/IP.
If you look in your PC's network connections with your phone plugged in you will find a window's mobile local area connection. Unplug the cable and the local area connection drops off. The observation is that you now have to allow this connection through whatever firewalls you have setup. This week when ever I had the firewall turn on ActiveSync would not work. I eventually removed and reinstalled Activesync 4.0 (I was on 4.1) and I assume the installation process configured my XP firewall correctly this time around. Check your firewall settings.
Tried it
I only have the windiws firewall, i even disabled the micrisoft antispyware and it still giving me the same error message
Activesync, WM5 and Windows Firewall
Check your Windows Firewall exceptions, I have the following exceptions for the Windows Firewall:
ActiveSync Application (WCESMgr.exe)
Activesync Connection Manager (wcescomm.exe)
Activesync RAPI manager (rapimgr.exe)
Activesync Service (TCP Port 26675)
Re: Activesync, WM5 and Windows Firewall
rschell said:
Check your Windows Firewall exceptions, I have the following exceptions for the Windows Firewall:
ActiveSync Application (WCESMgr.exe)
Activesync Connection Manager (wcescomm.exe)
Activesync RAPI manager (rapimgr.exe)
Activesync Service (TCP Port 26675)
Click to expand...
Click to collapse
Actually I believe you will find it needs ports 5678, 5679, 990, 26675, and 5721. Hope that helps
Hi,
I have the same problem too. I just updated to ROM1.60c and ActiveSync 4.1 build 4807. When I try to sync, tt keeps giving me the error code 85010014.
The funny thing is, I have no problems syncing Notes from Outlook. But the other Outlook items like Contacts, Calendar and Tasks are not so lucky.
What's happening? How come only Notes can sync?
Any help is appreciated, thanks!
CQ
Singapore
Tried it
i have tried it all, it is not working, i have disabled all firewall, something keeps popping up on my pda that it cannot get an ip, i just ignore from reading the wiki. I cannot get MS voice command to work, after install i get an error message, i really want to use WM5, i can do with out voice command, but active sync is very important. i think i will use active sync 3.8 in the mean while see if it works :?
obiesoft,
Are you using OST feature of Outlook? If so, make sure your Outlook client is connected to your Exchange Server during your first sync (i.e. when prompted choose "Connect" not "Work Offline", if not prompted check settings in Control Panel-Mail). Not to be confused with having ActiveSync connect directly to Exchange Server. This solved my problem with 85010014.
Good luck!
i am not using an exchange server, just outlook on a desktop, it syns perfectly on my laptop, so i am trying to find where the problem is. Also, my bluetooth always disconnects, why is this and how can i solve it?
Can i please get more help
Ok, My device synced with my laptop (which connects over wireless to the internet at home). I was happy about this so i copied my pst files from my outlook from desktop to the outlook folder on laptop and it now asks for password to an exchange server??? all this is weird, i just want all my contacts to go in with my calender info. Also the bluetooth is rubbish, it disconnects, any fixes or tricks to keep it up and running? i use HBH 300 headset. Also voice command is installed but when i activate it, it says "voice command ready" and then an error message pops us. I love WM5, but anything to fix these glitches so i can keep using it? Help will be greatly appreciated.
Hmm... sorry, don't have much else to add... might be time to unsinstall and re-install Outlook on your desktop....
Bluetooth
Well i will keep trying with outlook or if worst comes to the worst, enter everything onto my pda by hand. (DAMN).
But besides that, is anyone having problems with bluetooth? mine keeps disconnecting.
chinqui said:
Hi,
I have the same problem too. I just updated to ROM1.60c and ActiveSync 4.1 build 4807. When I try to sync, tt keeps giving me the error code 85010014.
The funny thing is, I have no problems syncing Notes from Outlook. But the other Outlook items like Contacts, Calendar and Tasks are not so lucky.
What's happening? How come only Notes can sync?
Any help is appreciated, thanks!
CQ
Singapore
Click to expand...
Click to collapse
I also have the same problem. It has been driving me nutts for 4 days now. :evil:
WORKING!!!
I have a desktop which i sync my WM2003 with, but since i upgraded, i have been having problems. Now it is working, but this is what i did, nothing too technical
1. I have a laptop which has most of my downloads and programs i write for school and work.
2. I installed active sync 4.0 on my laptop and synced, it worked, but my data is on my desk top
3. on the desktop i went to C:\Documents and Settings\jiggaman\Local Settings\Application Data\Microsoft\Outlook (jiggaman is name of my desktop) and copied the personal data files to the same path on my laptop, then i opened outlook, deleted the dupilcate email accounts and synced, it worked!!
4. It updated my PDA and latop, all this means now is that i have to sync with laptop, not desktop anymore. So if you have another computer, you can try this cause it would not sync for the past 2 weeks with my desktop.
Good luck!
Any ideas on bluetooth? it is still acting up.
Re: Support Code 85010014
Hi there,
I had this problem with a PPC-6700 from Sprint. (EVDO HTC Apache with WM2005) I hacked around a lot, did the repairs, reinstalled ActiveSync, no go. I decided to reinstall Outlook and, for some reason, that did the trick. I also have 2 different versions of Office, Pro 2003 and the Student and Teacher Edition. I think I had problems with installing from the pro cd, but I'm not certain. Not sure if it has something to do with that or not.
I solved my ActiveSync problem with Error 85010014.
I also run Eudora and Incredimail Plugin for Outlook on both PCs, Work and Home. Both are on XP Pro SP2 and when I installed ActiveSync 4.1 on my work PC without issue, I decided to attack my Home PC Outlook installation to see if I could resolve the issue.
So, At home:
Putting Outlook in Offline mode did not solve the problem.
I uninstalled ActiveSync 4.0 and installed ActiveSync 4.1 - No difference.
I backed up Outlook via 3rd party program to grab account settings as well as my 2GB pst file then ran Help->Detect and Repair... - reboot, no difference.
I then ran Control Panel -> Add or remove Programs -> Office 2003 and chose to modify my installation by adding or removing components. I unchecked Outlook and updated it to remove Outlook from my Office 2003 suite. Then returned to this option and re-checked Outlook to add it back to my Office 2003 Suite, CD-Rom in hand but updating it did not ask for the Office 2003 Install CD-Rom... - Rebooted and connected - Bingo NO 85010014 error!
foxnolds said:
I solved my ActiveSync problem with Error 85010014.
I then ran Control Panel -> Add or remove Programs -> Office 2003 and chose to modify my installation by adding or removing components. I unchecked Outlook and updated it to remove Outlook from my Office 2003 suite. Then returned to this option and re-checked Outlook to add it back to my Office 2003 Suite, CD-Rom in hand but updating it did not ask for the Office 2003 Install CD-Rom... - Rebooted and connected - Bingo NO 85010014 error!
Click to expand...
Click to collapse
Foxnolds! You are a genius! This worked for me just as you described - many thanks! My Wizard will be here in 3 days, but for now I was going mad not being able to get WM5 on my pda2k to sync with Outlook until I tried your solution. Voila!
This needs to go in the Wiki.....
-- Bob
jaxf250 said:
This needs to go in the Wiki.....
Click to expand...
Click to collapse
I'm glad it worked for you also.
I have since chosen to "Delete Mobile Device" from ActiveSync as I did not like the name it had chosen. I then disconnected, went to PDA
Start->Settings->System->About->Device ID
then set it to want I want it to read. :wink:
I then connected to ActiveSync and predictably saw the new connection wizard, BUT it warned it could not see Outlook at all! It suggested I install a version of Outlook etc. even though it was visible and running on my desktop! :evil:
I connected anyway - Contacts, Tasks, Calendar, Notes options greyed out. :roll:
Rebooted PC XP Pro SP2 and now ActiveSync options were available. I enable Syncing of Contacts, Tasks, Calendar and Notes. Resynced and got the dreaded 85010014 error status again! :evil:
UnInstalled and Re-Installed Outlook 2003 from the Office Suite but did not reboot PC. ReSynced and this time I get Windows PC: Attention required Error 8503001f :evil:
Microsoft ActiveSync said:
Cannot synchronize with the Outlook profile you are using, because a different profile was previously set up or the profile is password-protected.
Please open Outlook using the appropriate profile.
Support Code:8503001f
Click to expand...
Click to collapse
Maybe a reboot is required... So I'll post this and see... :roll:
I have now found that uninstalling the Outlook component from Office 2003, rebooting then re-installing Outlook component to be effective 90% of the time in curing ActiveSync errors.
To solve the hardest 10%, I have found that I need to update the Windows\system32\MAPI32.DLL which only can be done without Outlook or WCESMgr.exe running. (Use Windows Task Manager to kill them first)
See zip file of the MAPI32.DLL that always works for me, even if the existing version says it's identical (i.e. from Windows Copy Dialog).
I now have two XP SP2 PCs syncing up to WM2003SE XDA II and my WM2005 i-mate Jasjar.
P.S. I found a solution to AvantGo over sized text in WM2005, use Tweaks2K2 .NET version 3.15.0 feature #75-Double Pixeling deactivation for individual programs in VGA Devices.
I now manually sync via WiFi on my Jasjar using "AvantGo Connect" application, like I manually sync WeatherPanel as required as GPRS charges are criminal in this country!
Contacts wont sync on upgraded BlueAngel
I upgraded to WM5 and things are good so far. I had some trouble Syncing with 4.1 on my pc but not with my laptop. The problem now is that I have only been able to get my contacts to sync partially. Ive looked through the posting, but I have not been able to find any solutions. Any one out there know a way around this problem or a solution I should say.
Sysload
Where is the Contacts file on the Tilt?
I am getting an error message when my phone tries to connect to outlook. And after trying to reinstall outlook, I still cannot resolve the issue. I never use outlook, so I am tempted to ignore the problem.
But I want to add about 50 contacts to the phone and it would be a lot easier to do it on my computer. Is it possible to download the contacts file to my computer, edit it, and then replace it on the phone.
thanks
diputsnyc said:
Where is the Contacts file on the Tilt?
I am getting an error message when my phone tries to connect to outlook. And after trying to reinstall outlook, I still cannot resolve the issue. I never use outlook, so I am tempted to ignore the problem.
But I want to add about 50 contacts to the phone and it would be a lot easier to do it on my computer. Is it possible to download the contacts file to my computer, edit it, and then replace it on the phone.
thanks
Click to expand...
Click to collapse
1. welcome to xda-devs
2. search & read the Wiki (it shoudl ALWAYS be the first you do before you ask a q), I've published several articles on how these databases work
in a nutshell: sync with the desktop Outlook, and do the manual work on it. rely on Outlook's syncing to do the trick
Hi, this might not belong in this forum but hopefully my question can be answered quickly.
I have all my contacts in Outlook 2003, and ActiveSync is set up to sync contacts, but when my Tilt and computer sync, the contacts from my outlook don't go onto my Tilt. Conversely, I made a contact on my Tilt and synced, and I could not find it in my Outlook.
How do I get the contacts from my Outlook 2003 onto my Tilt?
met3ora said:
Hi, this might not belong in this forum but hopefully my question can be answered quickly.
I have all my contacts in Outlook 2003, and ActiveSync is set up to sync contacts, but when my Tilt and computer sync, the contacts from my outlook don't go onto my Tilt. Conversely, I made a contact on my Tilt and synced, and I could not find it in my Outlook.
How do I get the contacts from my Outlook 2003 onto my Tilt?
Click to expand...
Click to collapse
If you are having problems with Outlook sync, I would suggest this if no-one else comes up with an alternative.
Make sure you have the latest A-sync (4.5xxx) installed.
Back up your phone with SPB or something similar if you can.
Delete the Activesync association in 'Activesync' on your device and then go through the process of setting it up again when you connect to your PC/laptop.
Once this is done, select 'Replace all data on device...' which will give a CLEAN sync and will put all data from your PC/laptop back on your device.
I tried that, and it didn't seem to work. The phone sync's fine, but nothing goes onto the phone. Thanks for the suggestion, though.
OK, one last thought.. If you have tried this before, your PC may be holding the association name.
Before you connect the phone, Open Activesync on the PC, go to 'File' 'Delete Mobile device' and remove all references...
May work?
I tried both.
I flashed to the HTC rom from the Tilt rom. Looks like I'll be flashing back to Tilt to see if that's the problem.
met3ora said:
I tried both.
I flashed to the HTC rom from the Tilt rom. Looks like I'll be flashing back to Tilt to see if that's the problem.
Click to expand...
Click to collapse
Really wierd?? you cant sync at all??
It SAYS it's all synced, but the contacts are not on my phone.
edit: Looks like it wasn't the rom's fault. The Tilt rom also won't sync my contacts.
same problem with AS
same here
since i upgrade my xda iis to pdaviet wm6. i just select the contact to be synchronize. in AS its show syncronize 150 contact, when i put my device on the cradle.
but when its done. nothing seem to be copied
i try to add 1 contact manualy in my device and sync, it copied to outlook. so the opposite, when i add contact in my outlook, it copied to my device contact. but not the rest ...
i havent try with other rom nor other ver outlook
i use winXP SP2 with ms outlook 2007. my xda on pdaviet 5.80.02 WWE, ROM date 12/06/07
any sugest would be helpful
regards
I had the same problem with activesync saying it had copied over over contacts but nothing appeared (using outlook 2007 by the way).
So i plugged it into another laptop that had outlook 2007 installed and it synced no problem over activesync
So i guessed that there was some sort of courruption or error on my main desktop pc.
Fixed the whole problem by installing the latest office service pack.
Syncs perfectly now
sync problem with tilt
I had a problem sync'ing the tilt- xp/pro and office 07
I finally found out there were other versions of office on the machine, and apparently it didnt know where to point to outlook.
Uninstalled previous versions of office, cleaned the registry, and like magic, it worked fine.
Many hours spent finding this out. Had help from Mr. Bean.
I hope this helps.
Greg
help
If I do this will I lose all the contact on my phone? Sim?
also what file is this: Activesync association......which file do I delete?
I had a problem with connecting htc and PC via BT. So I decided to set it up from begining in my phone and in PC in ActiveSync. I deleted sync profile in ActiveSync and I did it also in HTC. During deleting in HTC there was a message that it will be deleted only the sync profile not data (contacts, calendar), BUT it happend! ;o( After that all my contacts and calendar items were deteted from my phone. But all data I can find in Outlook.
So I tried to create new sync profile. BUT during synchronization ActiveSync doesn´t find any changes in contacts and calendar, so no new contacts and calendar items are copied to my phone. But I have any in my phone! So there is no way to get contacts from Outlook to my phone. ActiveSync ,,think" that I have all contacts in my phone.
I have tried all to solve it. Reinstall ActiveSync, hardreset my phone, but nothing help. Can anyone help me? How to persuade ActiveSync to copy all contacts from Outlook to my phone?
Thanks
Since you mentioned that you have tried to hard reset, the only culprit left is your Outlook. How about creating a folder in your default Contact folder and move everything in there. Then establish a new sync partner and sync. Finally, move back the contacts into the original folder.
No, it doesn´t work. ActiveSync doesn´t see contacts which are not directly in the main folder Contacts or next to it. I tried to create new contact, but ActiveSync didn´t also synchronize it. So I can synchronize any. The solution can be to remove ActiveSync from the memory and registry completely, not only uninstall. Is there some way how to do it, except formatting of harddisk? I have used Registry cleaner and Registry fix, but nothing helped. It is really difficult to use my Diamond without contacts...
P.S. !!!!!!!!!!!! PROBLEM SOLVED !!!!!!!!!!!!!!
My last idea was right - I tried to set up my PC to the recovery point before installing of ActiveSync (2 moths ago) and now SYNCHRONIZATION IS O.K. and all contacts are copied from Outlook to my Diamond!
This can help someone in the future. ;o)
Recently I've used the recovery dvd to reset my PC. I also have to install Active Sync. Strangely enough I couldn't install the disk that HTC puts into the boxes where you buy your phones in. The program says that you must install flash 8.0 or higher with a link that link you up to Adobe's website. I already did install the latest flash player. I uninstall it, reset the computer, put in the disk, hit the link, install the flash player again, restart again. Still the same message. After that I downloaded ActiveSync 4.5 at the website of Microsoft. It works okay.
When I put a new contact in the phone it won't set the contact into Word Office Outlook 2003. Otherwise it works.
I've tried to delete the device into ActiveSync and loaded up in it again but that won't work unfortunately. Please help!
Is everything else you selected to sync sychronising properly? It's not just simply that you didn't select the options when you re-installed?
Does ActiveSync come up with any error messages? It could be that you need to delete partnerships and re-establish them - in my experience ActiveSync is a bit 'fussy' when uninstalled and re-installed.
Whatever, make sure you do full backup(s) before trying anything - I lost all my data one time when an engineer 'tried' to re-establish my ActiveSync partnership!
My pc was completly turned up side down so I used the recovery dvd and that deleted the whole C disk, also ActiveSync. I do had to download ActiveSync from the website because the disk wouldn't run. And yes I do change some options.
It can not synchronised some contacts that I install on my Topaz. Installing contacts in Outlook 2003 to the device works, otherwise not.
It gives the warning code 1.
Sorry, not sure what to suggest here.
If NOTHING from the phone is syncing with Outlook (i.e. no Appointments, Tasks or whatever) it sounds to me as though it could be a problem with the firewall - if you have one set up. Try disabling that and syncing.
If it's only Contacts that aren't syncing, but it works the other way, I'm at a loss.
Worth looking at the Microsoft Support pages - but ActiveSync often seems to have a mind of its own!
Sorry I can't help.
werdna72 said:
If it's only Contacts that aren't syncing, but it works the other way, I'm at a loss.
.
Click to expand...
Click to collapse
It does Sync tasks, appointments, etc. Just a couple of contacts strangely enough :S
...and it won't sync NEW Contacts at all? I've had the problem previously where existing Contacts didn't get changed - ActiveSync seemed to have got 'confused' as to which was the most up-to-date version and I had to go through entire Contacts list making small changes, waiting for them to be replicated, and if they were not then deleting that Contact on both devices and adding them back in.
That's simpler than it reads - but if you can't add NEW Contacts from the phone I'm not sure that's the problem.
Sorry.
Thnx for your input
ive tried to synce my gmail contacts all goes well with the setup then it wont even sync i keep hitting the synce button and NOTTA. so i said fuc* it and did it all manually. must be a microsoft thing.