Huge Problems with my HTC Touch DIamond - Touch Diamond, MDA Compact IV General

hello guys, i hope someone out there can help me
I got an HTC Touch Diamond from my friend, he gave it to me and told me that it didnt work for several weeks, and that he wants to get rid of it and sold it to me for some bucks.
It never fell down, is in great physical condition etc, so i thought the problem has to be due to the rom/software.
the device behaves really strange.
- Sometimes, when i turn it on, the screen keeps black, but the rom loads, and when it's loaded, it shows the homescreen, but without backlight.
- Sometimes, after this happens, i try to do a hard-reset (voldown, center, reset) but this doesnt work at all! I know how a hard reset works and how it looks like, but it wont work on this device
- Sometimes, everything works well, the device loads his content, the backlight is on and i can flow through the tabs. That's the point when i try to flash the rom. But i cannot manage a proper active-sync connection.
When i plug it on my pc, the device manager appears (vista) and tries to sync etc.
syncing works, but the connection only last for a few minutes (3 to 5) then it shuts the conection down.
also i should say that the light of the keypad behaves very strange too. Sometimes, there is no light at all, even not when the device is off and plugged in for charging. sometimes, all 4 buttons are lighting, but the center is not. and the last case was, that only the phone-button (left down corner) was lighting, screen was black.
I really dont know what to do. I cannot manage to do a hard reset, it just doesnt work. I push the voldown and the center button, then push the reset....but the display doesnt show me what i want to see (the white screen with the warning message...)
Also, when i try to format the internal memory in the options, the phone can't do it, the rom freezes and the touchscreen doesnt work anymore.
Also updating the rom/hardspl and radio wont work right now, because i cant manage to get a connection with my pc that last long enough
Please help guys! :'( Thanks in advance!

I think you can flash the rom from the Internal Storage. Try to search for it on the ROM section. In this way you won't be dependant on the active sync connection. The only problem with this is getting it on your internal storage in the first place. You could disable the active sync and use the other option (device drive or something like that).

hi you should try this... it works for me. the problem is not the same but i think it may work for you to
http://forum.xda-developers.com/showthread.php?t=490182

Related

going crazy!!!

hey all, let me know if anyone has been having a problem with their tytn 2 for some strange reason. the phone will no longer change screen orientation when it slides open, no start up sounds when pressing the power button to shut off the screen it shuts off but does not turn back on even though the phone is on. and programs are not being found anymore.
any ideas?
Yeah, Been there... Some program crashed and frozen the device...
Remember it's not just a phone, it's a computer and they sometimes fail much like our desktop and laptops...
What do you mean by "Programs are not being found anymore?"
Give us more details like which ROM are you using, what software have you installed just before the crash?
Cheers!
RayanMX
i installed a new rom and its working fine, thanx for helping

Stuck at boot screen

I'm stuck at the "Tap the screen to set up your Windows Mobile-based device." The screen on my HTC 8125 has been acting flakey... working sometimes, but mostly not. A friend thought he would help out, and thought hard reseting the device might help. Now I'm stuck at the tap this screen message, only the touch screen isn't working and is not accepting the tapping. Am I completely outta luck without a phone now?? At least before I could make and answer phone calls. Now, NOTHING. Just this screen. IF there is any way around this that anyone knows of, PLEASE let me know!!
Thank you
I think you have a hardware problem
Maybe the flex
maybe the microcontroler
maybe the rom Try a new again instead the one you have
for skip this screen alignment try to search on the forum there are many ways
I simply conect it to activesync even if it is stucked at this screen it syncs with your pc via activesync... then go to explore...Windows folder.... startup... and delete the file called welcome.lnk then softreset.
Yeah my wizard is stuck to @ tab the screen etc.
I can't connect to activesync becuase activesync does not detect the phone.
Nevermind!
tnt929 said:
I'm stuck at the "Tap the screen to set up your Windows Mobile-based device." The screen on my HTC 8125 has been acting flakey... working sometimes, but mostly not. A friend thought he would help out, and thought hard reseting the device might help. Now I'm stuck at the tap this screen message, only the touch screen isn't working and is not accepting the tapping. Am I completely outta luck without a phone now?? At least before I could make and answer phone calls. Now, NOTHING. Just this screen. IF there is any way around this that anyone knows of, PLEASE let me know!!
Thank you
Click to expand...
Click to collapse
Try to replace a new battery, i have the same problem be4. And i discovered the battery is bulked. So I go to buy a new one, and problem is gone now.
still stuck
I have the same problem, i tried looking through explorer but i couldnt find the file to delete so that i could bypass this startup. If anyone figured anything out let me know please.
[email protected]
thanks!
1. Do a soft reset. (small hole on the right side)
2. When screen is black hold camera button, this will boot into bootloader
3. Connect USB cable (USB will show over left softkey)
4. Try to flash a new ROM.
I did this process a few times with different roms.. the best I had was using the HardSPL process, and then the NBD_v8.3_8MB rom.

Diamond cannot startup past windows screen

Hi
I was trying out some of the samsung today plugins when my device froze(if i touched the screen or the hardware buttons it would still make a noise). I reset my diamond, it started up I then put my password in clicked unlock and now my diamond wont boot past the windows green splash screen. If I push the power button off then on again I end up in the same situation as before(if i touched the screen or the hardware buttons it would still make a noise and the wheel would light up).
Can someone please help me to fix this problem. I hope there is another way than a hard reset as I would not like to lose my programs and data on the 4gb memory.
Thank You
Can anyone help?
just found something else. when my diamond wont go any further and I plug it into my pc it comes up as mass storage. Ive tried pressing the touch screen to try get it into active sync but it will not work. I also discovered if i hold down the power button to turn the diamond off the warning box comes up. This is getting very weird. Is there a way to make the phone go into active sync mode?
From previous experience if it won't go past the boot screen and a soft reset hasn't helped it will be a hard reset. The good news is that all information on the internal storage drive will be safe and not removed.
Good Luck

Diamond don´t turn on

Guys, i have a Diamond, but, yesterday the diamond turn off, and don´t turn on, i tried to do a soft and hard reset and nothing, i tried to enter in bootmode and nothing, when i put the battery the screen turn on, and the diamond vibre, but nothing else, what i can do??
rmorera84 said:
Guys, i have a Diamond, but, yesterday the diamond turn off, and don´t turn on, i tried to do a soft and hard reset and nothing, i tried to enter in bootmode and nothing, when i put the battery the screen turn on, and the diamond vibre, but nothing else, what i can do??
Click to expand...
Click to collapse
what did you do *before* your diamond stopped turning on?? unless you had a completely unpredicted system meltdown of your diamond for injecting it with super high voltage. it is rare for it to not power off unless you did something ... so please elaborate so we can assist better.
Ok, yesterday i use the phone like anothe normal day, in the night i turn off the phone, and in the morning, when i tried to turn on, i have this problem, for example, when a tried to do a soft, hard reset, the screen is in black, when a conect the phone to the usb the screen is black, is, i left the phone alone, in 3 minutes the black screen again, i don´t know why.
any LED activity when plugged into USB?
I think it is a major manufacture problem
I had the same problem, taking out the battery waiting a while and inserting it back, will solve the problem for some time but it will happen again.
Finally I sent it to the HTC support center.
I don't understand why HTC didn't recall.
If you'll search this forum you'll see the same problem in different stages, some times it's a blank screen but the phone will ring and some are just freeze.
Hi, I've had my Diamond for about a month soon and it started earlier this week by not wanting to come on at all. Been taking out the battery for a few days but eventually got fed up and did a hardware reset tonight. Not long after that it just suddenly turned itself off and I couldn't get it back on again. I thought I'd pack it back into the box it came in and send it back tomorrow and took out the sim card. After that it came to life again.
Happened to get a call after that and that call was suddenly disconnected without any reason.
So I am not very happy with this phone at the moment. Would appreciate any advice or if you know for sure it can't be sorted maybe I should send it back and ask for another one?
Blazeitup123 said:
any LED activity when plugged into USB?
Click to expand...
Click to collapse
Nothing, but one time the pc detect the phone, but later nothing.
No Led activity either on mine when it went dead.
When the Phone goes dead, try cooling the phone down as much as possible, and try starting it up again.....
There is a problem with the HTC Diamond in that it can cook itself (excessive heat), due to the auto over temp function crashing and not switching off the phone..... (That's what I have been told at least...)
I know over around 5 Diamonds so far that have had this issue, where the symptoms slowly get worse...
Have a look at this thread....
http://forum.xda-developers.com/showthread.php?p=2905775#post2905775
PLEASE P.M. me if you have any of the symptoms described in the thread...
I have been TRYING to get my Diamond fixed under warranty now for 2 months with little success... And I kinda need to know how wide spread this problem is to proceed any further.
could not turn on after blank screen ...
Hello,
I've had the same issue as rmorera, and after I hard reseted the phone all went o.k.. BUT after I reinstalled part of the small apps I use, the phone started to go off again. So, the problem seems to be in the software ...
I believe the cause might be the SRS WOW which I use. I installed the .cab, then the .reg file provided (ufortunatelly I don't remember from which thread I got the files ...). And shortly after, the phone stopped working. I uninstalled the software, and now it works! Could it be that the SRS WoW did this?
I tried to reinstall the SRS WoW and I found that if enabled for "Internal (Stereo)" instead of "Headphones" it gets my phone shut when the WM blanks the screen. If I select the "Headphones" options the issue seems to disappear.
Still, the SRS WoW damages the volume buttons action, but I think this issue is on another thread ...

Is my Diamond dead?

Hey everybody,
I was going out yesterday and I was in a bar when I tried turning on the screen of my Diamond, but nothing happened. I wasn't able to turn on the screen at all. So I pushed the soft-reset button, but again nothing seemed to happen. I didn't think too much of it, but this morning it still doesn't do antyhing. I managed to find out the following: it does seem to respond to volume keys being pressed; because I can hear the sounds and it will vibrate when I hold it down. The light thing seems dead, because it doesn't light up when I'm charging it. Also, I'm still able to set up ActiveSync connection and even flash different ROMS.
Any hints on what to do here? My device doesn't have ensurance or anything, and it was hard-SPL'd + SIM unlocked, so will guarantee cover this? (Device is not older than 6 months)
Kind regards,
ToxicWasted
Seems like a hardware problem, so you have to send it on guarantee but be sure to flash stock ROM and SPL back. If you need to use the screen of your phone try a program called My Mobiler.

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