Database Develop

AT&T Tilt Black Screen Fix !

Software incompatibility can cause your AT&T Tilt (HTC 8925) screen to go "Black", without the ability to perform and can render the phone useless.."briking your tilt"
The following fix will return the phone to factory specs only if you were using AT&T ROM. This fix is NOT tested on Other ROMS:
1. Remove your SIM card.
2. Remove your Micro SD Card.
3. Do a Soft Reset.
4. Immediately when the black screen appears, press and hold the On/Off side button ( hold for 25-30 seconds ).
5. Wait for 1 to 2 minutes, until a message appears on its own, saying that the phone reboot is non-functioning due to installing incompatible software. It also asks you if you want to re-set the phone to original factory settings to press "send" ( They mean the button with the green phone picture on it on the bottom of the phone), or press any button to cancel the process.
6. Press the button with the picture of the green phone.
7. Wait for 2-5 minutes and the phone will re-set itself to factory specs.
8. Phone will shut down itself. Turn it on normally and start fresh.
Good luck!

I found this out the hard way. We should start a list of software that does it, heres the first that I found will black screen your tilt, do NOT use this.
Levenums taskbar battery meter
http://forum.xda-developers.com/showthread.php?t=277790
You will black screen and lose everything with it as I found out twice on my tilt. It loads at widows startup during the windows screen.

Another non compatible program!
please note that if you install "arabizer13bn277.exe" or any of its product on your Tilt YOU WILL brick the device and you will need to re-set it to factory ROM.

if u do factory rest
we will loose all the phone nos & information of contact
Im not able to sycn & save Telephone nos & notes on induvisale nos
How else can i save nos on comp
or should i get a new phone & then ask AT&T phone people to help me set it on the new phone
Please help

While this won't BLSOD (BLack Screen Of Death) your Tilt, it will definitely kill your GPS and should be avoided at all costs - Map4PDA.
If you install it and run it, it starts searching for your GPS and eventually hangs, requiring a soft reset to recover use of the phone. After a soft reset, the GPS no longer works. Too bad there isn't an option to manually specify GPS settings because it's a sweet GPS mapping program ala Google Maps that can switch between MS Live!, Google and Yahoo maps (plus one or two others I think...).

Man i hope this works!!!!
I got the black screen from flashing wm6.1 from htc e-club site. The new OS came up fine but when I restored my files with Sprite (only because PIM back up log couldn be found on memory card) the annoying Att animation starts but when the WM6.1 screen is supposed to come up screen goes black. Tilt WILL NOT hard reset with soft keys and stylus! I even attempted to re-flash 6.1 in hopes for a hard reset that way, but usb is even un-responsive! If this black screen reset you posted works, be looking for a donation from me!!!
Any other tips or suggestions would be greatly appreciated! I am new to all of this...but I have read, and read, and searched, and read, and have learned a good bit. But now I need HELP PLEASE!

rednekvolfan said:
I got the black screen from flashing wm6.1 from htc e-club site. The new OS came up fine but when I restored my files with Sprite (only because PIM back up log couldn be found on memory card) the annoying Att animation starts but when the WM6.1 screen is supposed to come up screen goes black. Tilt WILL NOT hard reset with soft keys and stylus! I even attempted to re-flash 6.1 in hopes for a hard reset that way, but usb is even un-responsive! If this black screen reset you posted works, be looking for a donation from me!!!
Any other tips or suggestions would be greatly appreciated! I am new to all of this...but I have read, and read, and searched, and read, and have learned a good bit. But now I need HELP PLEASE!
Click to expand...
Click to collapse
If you have a HardSPL, re-flash your Radio to a newer version. That can fix a black screen if you just upgraded your ROM. Just remember that you may need to try a few before it finally works.

Cant flash anything til I get it to reset.
As of now the phone is TOTALLY bricked! My pc doesn't even recognize it when I plug in usb. Really I'm getting two different screens. one is lit up but black, and the other is bars going down the screen Blk-white-blk-white...
I'm gonna try the steps above when I get home n pray for a miracle! I just had the screen replaed a month ago. I hate to lose her all over again! 8525n it for now!

I got the black screen from flashing wm6.1 from htc e-club site. The new OS came up fine but when I restored my files with Sprite (only because PIM back up log couldn be found on memory card) the annoying Att animation starts but when the WM6.1 screen is supposed to come up screen goes black. Tilt WILL NOT hard reset with soft keys and stylus! I even attempted to re-flash 6.1 in hopes for a hard reset that way, but usb is even un-responsive! If this black screen reset you posted works, be looking for a donation from me!!!
Any other tips or suggestions would be greatly appreciated! I am new to all of this...but I have read, and read, and searched, and read, and have learned a good bit. But now I need HELP PLEASE!
Click to expand...
Click to collapse
I have the exact same issue. I am trying the steps above, but no luck so far. Any tips?

Ok it seems to be working. Any tips on restoring my data that was on the sprite backup?

rednekvolfan said:
As of now the phone is TOTALLY bricked! My pc doesn't even recognize it when I plug in usb. Really I'm getting two different screens. one is lit up but black, and the other is bars going down the screen Blk-white-blk-white...
I'm gonna try the steps above when I get home n pray for a miracle! I just had the screen replaed a month ago. I hate to lose her all over again! 8525n it for now!
Click to expand...
Click to collapse
This is from the manual -
To perform a hard reset using device keys
1. Press and hold the left SOFT KEY and the right SOFT KEY, and at the same time, use the stylus to press the RESET button at the bottom of your device. (It helps to have three hands to do this part).
2. Release the stylus, but continue pressing the two SOFT KEYs until you see the following message on the screen:
This operation will delete all your personal data, and reset all settings to the manufacturer default settings. Press SEND to restore manufacturer defaults, or press any other button to cancel.
3. Release the two SOFT KEYs, and then press the green phone button on your device.
Warning! Your device will be set back to factory default settings.
It worked for me! It returned me to the WM6.1 I just installed!

asfoor said:
Software incompatibility can cause your AT&T Tilt (HTC 8925) screen to go "Black", without the ability to perform and can render the phone useless.."briking your tilt"
The following fix will return the phone to factory specs only if you were using AT&T ROM. This fix is NOT tested on Other ROMS:
1. Remove your SIM card.
2. Remove your Micro SD Card.
3. Do a Soft Reset.
4. Immediately when the black screen appears, press and hold the On/Off side button ( hold for 25-30 seconds ).
5. Wait for 1 to 2 minutes, until a message appears on its own, saying that the phone reboot is non-functioning due to installing incompatible software. It also asks you if you want to re-set the phone to original factory settings to press "send" ( They mean the button with the green phone picture on it on the bottom of the phone), or press any button to cancel the process.
6. Press the button with the picture of the green phone.
7. Wait for 2-5 minutes and the phone will re-set itself to factory specs.
8. Phone will shut down itself. Turn it on normally and start fresh.
Good luck!
Click to expand...
Click to collapse
I had the same exact dang problem about the whole thing about getting the new rom from e-club and using sprite to backup and then upon restore of my back up, i just got a blank screen. I did this trick here and it worked perfectly. The real trick is step 4 and 5. I did what step 4 said to do except i held on for 35 sec instead of 30. and then after that i just pushed the send key (green phone button) a couple of times and then just let it sit for the 1-2 min and the magic message popped up! I followed through with the rest of the steps and voila! It works!
P.S. Dont forget to put your sim card back in.

Anyone get positive result from this method ?
I'm not.
My Kaiser have a black screen after unsuccesuful ROM update, and I can't flash him anymore.
Because PC recognize it as Flash Device, but noone from ActiveSynch driver's does not approach for this mode.
Any solution, please ?

I bricked my tilt after upgrading to 6.1 and using sprite backup to restore my data. I fixed it by putting my tilt in to bootloader mode by holding down the camera button and using the stylus for a soft reset. Once in bootloader mode the usb port on the device worked and I was able to reflash the rom. I will use the new method to restore to factory setting without having to reflash the the rom.

i am having the same problem as supereri and rednekvolfan. did you guys ever figure it out?

Reset worked
Hi everyone.
I had the same issue - backed up data using Sprite Backup, upgraded to WM 6.1 then restored data using Sprite Backup and the custom Device Update file that Sprite Backup requested. The phone reset and then would show the initial ATT and 3G screens then black.
I used the modified steps outlined by live2c2morrow -that are a modification of asfoor's original post and they worked.
Black screen appeared - held the power button for 35 - 40 seconds, pressed the Green Send button a couple of times then waited - 5 minutes later I received the message that the phone failed to boot and was given the option to reset the phone to factory defaults.
The key is to be patient - the screen will appear eventually.
Also - the first few times failed and I think I was inadvertently pressing the PPT or wheel buttons on the other side of the device.
Thanks to everyone on this thread - I thought I ruined my phone!

Sprite Backup - upgrade
I am upgrading my Sprite Backup to version 6 and will try the restore again.

Tilt Red Light and Touch Screen on Tilt

Hey guys,
My tilt just got the red light and screen stoped working. I mean I can go throw the icons manual with the scroll key but what ever I touch on the screen nothing happens? any Ideas what should I do? is this related to red light issue? by battery is charged 99%
Thanks

any one knows anything about touch screen not working?

I had the exact same issue once when toying around with touchflo on my tilt. Both the red light and the dead screen. I had to do a hard reset, and that cleared it up. It's a drastic step, but it worked. Hopefully though there's a better solution out there for you. Good Luck!

how do I do a Hard Reset?

When I had the HTC appache, it used to be I had to hold down both soft buttons, and then click the soft reset. However, in the Tilt, if you go under settings....then go to the system tab....there's an icon for clear storage. That causes it to do a hard reset. Keep in mind though it erases everything that you've put on the phone. So you'll have to go back and reset all your programs and settings.

would this delete my contact list too? or thats on my SIM card?

I did the hard reset but now I am stock at the first screen which says tap the screen to set up your windows mobile base software. i am tapping nothing happens. what should i do now ?

Stuck at boot screen

I'm stuck at the "Tap the screen to set up your Windows Mobile-based device." The screen on my HTC 8125 has been acting flakey... working sometimes, but mostly not. A friend thought he would help out, and thought hard reseting the device might help. Now I'm stuck at the tap this screen message, only the touch screen isn't working and is not accepting the tapping. Am I completely outta luck without a phone now?? At least before I could make and answer phone calls. Now, NOTHING. Just this screen. IF there is any way around this that anyone knows of, PLEASE let me know!!
Thank you

I think you have a hardware problem
Maybe the flex
maybe the microcontroler
maybe the rom Try a new again instead the one you have
for skip this screen alignment try to search on the forum there are many ways
I simply conect it to activesync even if it is stucked at this screen it syncs with your pc via activesync... then go to explore...Windows folder.... startup... and delete the file called welcome.lnk then softreset.

Yeah my wizard is stuck to @ tab the screen etc.
I can't connect to activesync becuase activesync does not detect the phone.
Nevermind!

tnt929 said:
I'm stuck at the "Tap the screen to set up your Windows Mobile-based device." The screen on my HTC 8125 has been acting flakey... working sometimes, but mostly not. A friend thought he would help out, and thought hard reseting the device might help. Now I'm stuck at the tap this screen message, only the touch screen isn't working and is not accepting the tapping. Am I completely outta luck without a phone now?? At least before I could make and answer phone calls. Now, NOTHING. Just this screen. IF there is any way around this that anyone knows of, PLEASE let me know!!
Thank you
Click to expand...
Click to collapse
Try to replace a new battery, i have the same problem be4. And i discovered the battery is bulked. So I go to buy a new one, and problem is gone now.

still stuck
I have the same problem, i tried looking through explorer but i couldnt find the file to delete so that i could bypass this startup. If anyone figured anything out let me know please.
[email protected]
thanks!

1. Do a soft reset. (small hole on the right side)
2. When screen is black hold camera button, this will boot into bootloader
3. Connect USB cable (USB will show over left softkey)
4. Try to flash a new ROM.
I did this process a few times with different roms.. the best I had was using the HardSPL process, and then the NBD_v8.3_8MB rom.

Need Help In Fixing My Htc

Phones Does Not Charge And The Screen Is Just White.
I Can Still Receive Calls And Texts But I Can't See The Screen.

did you try hard reseting (hold soft key buttons down and insert stylus into soft reset hole while still holding buttons down until clear storage screen comes up? this WILL delete all datat tho..seems like your only option

colomob said:
Phones Does Not Charge And The Screen Is Just White.
I Can Still Receive Calls And Texts But I Can't See The Screen.
Click to expand...
Click to collapse
download soti pocket controller and that will show your device on your desktop even if nothing is visible on your device screen. You can use the trial to figure out what is going on with device.
link to official page:
http://www.soti.net/default.asp?Cmd=Products&SubCmd=PCPro

I tried a hard reset, but, it didn't work. And, the battery died. =/

Huge Problems with my HTC Touch DIamond

hello guys, i hope someone out there can help me
I got an HTC Touch Diamond from my friend, he gave it to me and told me that it didnt work for several weeks, and that he wants to get rid of it and sold it to me for some bucks.
It never fell down, is in great physical condition etc, so i thought the problem has to be due to the rom/software.
the device behaves really strange.
- Sometimes, when i turn it on, the screen keeps black, but the rom loads, and when it's loaded, it shows the homescreen, but without backlight.
- Sometimes, after this happens, i try to do a hard-reset (voldown, center, reset) but this doesnt work at all! I know how a hard reset works and how it looks like, but it wont work on this device
- Sometimes, everything works well, the device loads his content, the backlight is on and i can flow through the tabs. That's the point when i try to flash the rom. But i cannot manage a proper active-sync connection.
When i plug it on my pc, the device manager appears (vista) and tries to sync etc.
syncing works, but the connection only last for a few minutes (3 to 5) then it shuts the conection down.
also i should say that the light of the keypad behaves very strange too. Sometimes, there is no light at all, even not when the device is off and plugged in for charging. sometimes, all 4 buttons are lighting, but the center is not. and the last case was, that only the phone-button (left down corner) was lighting, screen was black.
I really dont know what to do. I cannot manage to do a hard reset, it just doesnt work. I push the voldown and the center button, then push the reset....but the display doesnt show me what i want to see (the white screen with the warning message...)
Also, when i try to format the internal memory in the options, the phone can't do it, the rom freezes and the touchscreen doesnt work anymore.
Also updating the rom/hardspl and radio wont work right now, because i cant manage to get a connection with my pc that last long enough
Please help guys! :'( Thanks in advance!

I think you can flash the rom from the Internal Storage. Try to search for it on the ROM section. In this way you won't be dependant on the active sync connection. The only problem with this is getting it on your internal storage in the first place. You could disable the active sync and use the other option (device drive or something like that).

hi you should try this... it works for me. the problem is not the same but i think it may work for you to
http://forum.xda-developers.com/showthread.php?t=490182