Phones Does Not Charge And The Screen Is Just White.
I Can Still Receive Calls And Texts But I Can't See The Screen.
did you try hard reseting (hold soft key buttons down and insert stylus into soft reset hole while still holding buttons down until clear storage screen comes up? this WILL delete all datat tho..seems like your only option
colomob said:
Phones Does Not Charge And The Screen Is Just White.
I Can Still Receive Calls And Texts But I Can't See The Screen.
Click to expand...
Click to collapse
download soti pocket controller and that will show your device on your desktop even if nothing is visible on your device screen. You can use the trial to figure out what is going on with device.
link to official page:
http://www.soti.net/default.asp?Cmd=Products&SubCmd=PCPro
I tried a hard reset, but, it didn't work. And, the battery died. =/
Related
I've searched the forums, and can't find a report of anything similar...so this might be new...if it isn't, help locating a thread would be great.
- Downloaded Blackberry connect install cab
- Seems to install fine (log looked good before reboot)
- Press "ok" to reboot device, but upon reboot, the device screen is locked at the Windows Mobile screen
The unit seems to be operating fine... I can receive calls - the phone rings, the caller ID pops up, but it stays on top of the Windows Mobile boot screen...
The power button will not shut the unit off...only turns the locked screen on and off
Battery removal and reboot freezes at same spot.
I had deselected all the ActiveSync options including the 'connect via USB' option... and now can't view my device from my laptop...
I've had the TILT only a couple of days...I'm running the stock ATT Tilt ROM & software...added two themes (night palms and the planet reflection ones)... have a 6G microSD card with some songs, pictures, and a device backup...
Looking forward to your suggestions & solutions!!
I tried it on mine and it did the same. So I gave up and did the hard reset and started over without even attempting to install the bb connect.
after hard reset
thanks for the quick response...
the hard reset worked fine...
I repeated the bbconnect setup, this time installing to the device instead of to my card... everything worked fine.
How did you do a hard reset on it?
hard reset
a hard reset will wipe all your data and set it everything back to the default status...it isn't supposed to clear anything on your sd card ... i take mine out anyway.
to do a hard reset, hold both the soft buttons while pressing the reset button w/ the stylus (the reset button is on the bottom edge under the hard OK button )
wprocter said:
a hard reset will wipe all your data and set it everything back to the default status...it isn't supposed to clear anything on your sd card ... i take mine out anyway.
to do a hard reset, hold both the soft buttons while pressing the reset button w/ the stylus (the reset button is on the bottom edge under the hard OK button )
Click to expand...
Click to collapse
One thing the instruction did not say rright was to hold the two soft keys and then press the reset then release and wait for the screen to give the instructions. Well the real way is to hold all 3 and wait and the process will be on its way.
wprocter said:
a hard reset will wipe all your data and set it everything back to the default status...it isn't supposed to clear anything on your sd card ... i take mine out anyway.
to do a hard reset, hold both the soft buttons while pressing the reset button w/ the stylus (the reset button is on the bottom edge under the hard OK button )
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Click to collapse
this is just not working for me, how long are you pressing the stylus in? how long are you holding the buttons?
When I do it I get the AT&T logo screen (a short vibrate) then it continues to the windows mobile boot screen. I can never get the prompt to erase all data. I've tried the procedure a dozen times, no luck.
Make sure you are pressing the soft buttons and not the 'call' and 'end call' buttons as stated on some sites. Hold those and press stylus into reset until it turns off. Continue holding the buttons until the message comes up.
I've just had to do this for exactly the same reason!
I had the same problem on my Touch. After the hard reset I have found a solution: install application to device memory not on storage card. That helped me and now BB Connect is working fine.
Hey guys,
My tilt just got the red light and screen stoped working. I mean I can go throw the icons manual with the scroll key but what ever I touch on the screen nothing happens? any Ideas what should I do? is this related to red light issue? by battery is charged 99%
Thanks
any one knows anything about touch screen not working?
I had the exact same issue once when toying around with touchflo on my tilt. Both the red light and the dead screen. I had to do a hard reset, and that cleared it up. It's a drastic step, but it worked. Hopefully though there's a better solution out there for you. Good Luck!
how do I do a Hard Reset?
When I had the HTC appache, it used to be I had to hold down both soft buttons, and then click the soft reset. However, in the Tilt, if you go under settings....then go to the system tab....there's an icon for clear storage. That causes it to do a hard reset. Keep in mind though it erases everything that you've put on the phone. So you'll have to go back and reset all your programs and settings.
would this delete my contact list too? or thats on my SIM card?
I did the hard reset but now I am stock at the first screen which says tap the screen to set up your windows mobile base software. i am tapping nothing happens. what should i do now ?
Hi
I was trying out some of the samsung today plugins when my device froze(if i touched the screen or the hardware buttons it would still make a noise). I reset my diamond, it started up I then put my password in clicked unlock and now my diamond wont boot past the windows green splash screen. If I push the power button off then on again I end up in the same situation as before(if i touched the screen or the hardware buttons it would still make a noise and the wheel would light up).
Can someone please help me to fix this problem. I hope there is another way than a hard reset as I would not like to lose my programs and data on the 4gb memory.
Thank You
Can anyone help?
just found something else. when my diamond wont go any further and I plug it into my pc it comes up as mass storage. Ive tried pressing the touch screen to try get it into active sync but it will not work. I also discovered if i hold down the power button to turn the diamond off the warning box comes up. This is getting very weird. Is there a way to make the phone go into active sync mode?
From previous experience if it won't go past the boot screen and a soft reset hasn't helped it will be a hard reset. The good news is that all information on the internal storage drive will be safe and not removed.
Good Luck
I tried to make a call a few minutes ago and I couldn't hear any sound but screen said call was connected. I did a soft reset and now I'm getting this message "KAIS1*0 mfg. SPL-1.0.01pof CPLD-8" on the tri colored screen. I've been using my installed rom for over a year and a half now.
I'm in a situation now where I don't have time to research this issue so I'm sorry if this situation has been posted in the past. I apologize... Just wondering off hand if this or a similar issue has happened to anyone else in the past. If I have any options besides reflash. I'm on call for work and I'm going to have to pick up a new phone until I can do some research.
Many Thanks!
UPDATE: My phone will boot when plugged into the charger, if I unplug the phone and try to boot it will not. One other thing I noticed is that my speaker doesn't work now when unplugged, but does when I'm plugged in. Not sure where to go from here could it be my mini usb connector on the phone that's causing this?
dewicide said:
I tried to make a call a few minutes ago and I couldn't hear any sound but screen said call was connected. I did a soft reset and now I'm getting this message "KAIS1*0 mfg. SPL-1.0.01pof CPLD-8" on the tri colored screen. I've been using my installed rom for over a year and a half now.
I'm in a situation now where I don't have time to research this issue so I'm sorry if this situation has been posted in the past. I apologize... Just wondering off hand if this or a similar issue has happened to anyone else in the past. If I have any options besides reflash. I'm on call for work and I'm going to have to pick up a new phone until I can do some research.
Many Thanks!
Click to expand...
Click to collapse
Try a hard reset.
Hard Reset
- Press and hold both soft keys (The two inside the green and red phone ones)
- While holding softkeys, using a stylus, press and HOLD the soft reset button at the bottom of the phone
- Keep all three pressed until the keypad lights turn off and then flash
- Release the soft reset button while still pressing the soft keys
- Let go of the two soft keys once the message "This operation will delete all your personal data, to manufacturer default" appears on screen
- Finally, press the green call button to perform the hard reset, or press other key to cancel
this could be a battery issue and if it is you need to clean the contacts or get a new battery
I thought the same thing so I swapped batteries with my girlfriend who also has the same phone. My battery works in her phone and with hers in mine I still have the same issue. My battery compartment was very clean. I pried up my contacts a bit though. After opening my girlfriends phone up, hers is a different story. I stumbled upon this thread about stuck spl staying in bootloader mode. I wonder if this could be my issue? http://forum.xda-developers.com/showthread.php?t=420683
Everything seems to match up with the issues I'm having...
i tried to upgrade the rom from WM6.1 to dynamics 2.0
i did everything and update successfully.
x1 reboot and went into start up screen saying hard reset on first run,
i tried to hard reset but my "R" dont seems to be working..
so i pressed "space bar" to restart.
after that it cant start up, i tried to hard reset, soft reset, take out battery, nothing seem to work, only a pulse of vibratiion... the screeen remains totally blank.
is my x1 dead?
thanks for the help
B3nGz said:
i tried to upgrade the rom from WM6.1 to dynamics 2.0
i did everything and update successfully.
x1 reboot and went into start up screen saying hard reset on first run,
i tried to hard reset but my "R" dont seems to be working..
so i pressed "space bar" to restart.
after that it cant start up, i tried to hard reset, soft reset, take out battery, nothing seem to work, only a pulse of vibratiion... the screeen remains totally blank.
is my x1 dead?
thanks for the help
Click to expand...
Click to collapse
try to flash that rom again
try to hold two silver keys and push the power button till you see tricoloured screen or try pushing two silver keys and soft reset button with stylus which is located in a tiny hole just stylus sized on the back right side of the phone
i tried 2 silver buttone with the power button and the back hole.
but my screen still remain blanked.
totally nothing.. only a pulse of vibration.
is it possible to be in this stage? will a totally bricked x1 still able to get tri color?
i think u should charge your battery. and then put a kovsimg.nbh file on sd card.
after that install the rom by pressing the volume button down and power button.
px1ilanmy said:
i think u should charge your battery. and then put a kovsimg.nbh file on sd card.
after that install the rom by pressing the volume button down and power button.
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Click to collapse
hi,
i have tried charging the phone,
i tried pressing 2 silver buttons and power button
i tried pressing 2 silver button and stylus poke reset hole for 5 sec
i tried power button with volume down..
nothing works.. its just give a pulse of vibration and a black lighted up screen, nothing else.
anyone please help. =(
you know those leds on the sides of the phone try charging the phone and see if they glow if they do then your screen may be broken or your flex cable has worn off i'll put my money on the flex cable if so then you should order a new one and replace it or take it to a service centre
Info about the way you've got to the trouble looks little... not clear.
i tried to hard reset but my "R" dont seems to be working..
so i pressed "space bar" to restart.
Click to expand...
Click to collapse
How did you press space bar if "R" doesn't work?
Then... If you can get into bootloader mode, you can reflash any rom you like... you have hard-spl installed, have you?
You can use few different combinations to get into bootloader -"power"+"vol-down" OR "power"+"cam button". As you have vibration on the start, I assume your bootloader isn't broken, so you should be able to do these operations.
Charging should work as well, even if you don't see any sign of charging.
bruno_123 said:
you know those leds on the sides of the phone try charging the phone and see if they glow if they do then your screen may be broken or your flex cable has worn off i'll put my money on the flex cable if so then you should order a new one and replace it or take it to a service centre
Click to expand...
Click to collapse
Yeah i can charge,
Led at the side does glow, when i call it will blink and vibrate, but i cant pick up, no buttons is working on the front screen, dont know about th qwerty..
i guess flex is crappy.. but if flex is crappy, the screen will light up but remain blank? the led will glow?
ultrashot said:
Info about the way you've got to the trouble looks little... not clear.
How did you press space bar if "R" doesn't work?
Then... If you can get into bootloader mode, you can reflash any rom you like... you have hard-spl installed, have you?
You can use few different combinations to get into bootloader -"power"+"vol-down" OR "power"+"cam button". As you have vibration on the start, I assume your bootloader isn't broken, so you should be able to do these operations.
Charging should work as well, even if you don't see any sign of charging.
Click to expand...
Click to collapse
thanks for the advise. i will try again! and report in again..
thanks alot bro!
B3nGz said:
i guess flex is crappy.. but if flex is crappy, the screen will light up but remain blank? the led will glow?
Click to expand...
Click to collapse
if you don't see SE logo on the start and backlight is turned on, if you don't see bootloader tricolor... looks really like it is flex (double check - I am not so advanced in hardware repairing).
Yes, leds should glow in that case.
ultrashot said:
Info about the way you've got to the trouble looks little... not clear.
How did you press space bar if "R" doesn't work?
Then... If you can get into bootloader mode, you can reflash any rom you like... you have hard-spl installed, have you?
You can use few different combinations to get into bootloader -"power"+"vol-down" OR "power"+"cam button". As you have vibration on the start, I assume your bootloader isn't broken, so you should be able to do these operations.
Charging should work as well, even if you don't see any sign of charging.
Click to expand...
Click to collapse
Hi the x1 is able to start up already.
surprisingly, for its blank screen, im able to connect and sync on windows centre and load up hardspl.
after that i follow ur instruction on power+camera, it started showing tricolor and rom flash.
thanks for all the help guys.
THANKS!
my bad , sorry for wrong info