Help needed: List of messages disappeared. - Touch Diamond2, Pure Q&A, Help & Troubleshooting

Sorry for the wall of text, but hopefully can get some solutions from you guys who are more experienced in Windows Mobile than me.
I got a brand new replacement phone two days ago from the HTC service centre in Singapore due to a camera problem from my previous set of Diamond 2.
My previous Diamond 2 upon receiving smses would place all the smses according to chronological order in a list which you could access after tapping the screen once at the Message menu. What appears would be the choice to view details of the contact, list of messages, as well as the call history.
However, the weird thing that has happened is that with my new replacement, the list of messages that i would newly receive would be gone. However, this only happened to one number which was CNANewsPack. I have chosen all my previous settings that placed all messages to "Threaded" in the "All Settings" menu but to no avail. Maybe there was something i missed?
Is there anyway i can see the list of messages that i receive from future from this particular number? Thanks so much in advance.

Hi. Did u manage to sort out ypur problem without hard reset?I think i have the same problem.
I recently got a TD2(3 months). all was good untill recently i had a problem with opera which no one could help me with and ended up having to hard reset
Now, everytime i touch the messaging tab via touchflo, or select a contact and then choose the messaging tab(2 c all the previous messages from that contact), there is no messages.although i know they are in my phone. also, when i select the message tab from tflo3d, the option on the bottom right(menu), does nothing if i touuch it.
please let me know if you or anyone else can help.
Thanks in advance.
[email protected]

Related

TyTN II => some Questions / Problems

Hi @all
Yesterday I bought the TyTN II. I'm very pleased about it, but I have now some Questions.
-When I receive SMS, is it possible to see somewhere when it has been sent?
-When I get the delivery report of a sent SMS, I only see the number of the recipent and not the name which is stored in the phone. Furthermore would it be possible to determine, when the SMS has been delivered?
-In the Today-Screen is only one calendar entry shown at once unfortunately. Is there a possibility to show more than one entry within the HTC Home Screen?
Thank you very much in advance for your help.
Best regards
JCD.SAG
JCD.SAG said:
Hi @all
Yesterday I bought the TyTN II. I'm very pleased about it, but I have now some Questions.
-When I receive SMS, is it possible to see somewhere when it has been sent?
-When I get the delivery report of a sent SMS, I only see the number of the recipent and not the name which is stored in the phone. Furthermore would it be possible to determine, when the SMS has been delivered?
-In the Today-Screen is only one calendar entry shown at once unfortunately. Is there a possibility to show more than one entry within the HTC Home Screen?
Thank you very much in advance for your help.
Best regards
JCD.SAG
Click to expand...
Click to collapse
1. To view when it has been sent, just open the message and its at the top. By default, the message is slightly scrolled down but if you scroll up, you will see the To: and Sent Date.
2. The name on delivery reports is a known "issue" or annoyance. Previously, I did use a program that was written by someone here but for the life of me, cannot remember what it was called. This worked perfectly with the number being matched with contacts list.
3. Calendar, not sure at the moment... will find out if I can/have time
Heres the delivery thing, not tried it on the Kaiser yet but might do later on
http://www.saman-cz.com/ppc/index.html
akash_84 said:
Heres the delivery thing, not tried it on the Kaiser yet but might do later on
http://www.saman-cz.com/ppc/index.html
Click to expand...
Click to collapse
Can someone verify it works on the TyTN II.
akash_84 said:
1. To view when it has been sent, just open the message and its at the top. By default, the message is slightly scrolled down but if you scroll up, you will see the To: and Sent Date.
2. The name on delivery reports is a known "issue" or annoyance. Previously, I did use a program that was written by someone here but for the life of me, cannot remember what it was called. This worked perfectly with the number being matched with contacts list.
3. Calendar, not sure at the moment... will find out if I can/have time
Click to expand...
Click to collapse
Thank you very much for your replies. It's my fault I didn't scroll up in the SMS, now I see the sent-date Thank you for the hint
I could solve the problem regarding the calendar entries display on the today screen. I installed the very good tool Calender+
http://www.mohairsofa.com/Default.aspx/document/10
and now you can choose how many entries / how many days should be displayed.
Thank you for the link for the SMS Delivery Fix Tool. I downloaded and installed it, but seems that it doesn't function... I sent a E-Mail to the developer of the tool.
Best regards
CorruptedSanity said:
Can someone verify it works on the TyTN II.
Click to expand...
Click to collapse
Just tried it on my Orange TyTn II - sent one sms, worked fine...
see attached
MT Software TodayAgenda, completely configurable.
Greetz
JCD.SAG said:
Thank you very much for your replies. It's my fault I didn't scroll up in the SMS, now I see the sent-date Thank you for the hint
I could solve the problem regarding the calendar entries display on the today screen. I installed the very good tool Calender+
http://www.mohairsofa.com/Default.aspx/document/10
and now you can choose how many entries / how many days should be displayed.
Thank you for the link for the SMS Delivery Fix Tool. I downloaded and installed it, but seems that it doesn't function... I sent a E-Mail to the developer of the tool.
Best regards
Click to expand...
Click to collapse
h3mp says it works! Did you install it differently? What error are you getting?
Hi @all
Thank you for your very helpful replies. In the meanwhile the SMS Delivery Fix thing is now fully functional. The only thing I miss is the display of the time when the SMS arrived.
The Calendar+ app works really fine.
Another strange problem occured in connection with the TomTom. After installing and downloading and installing the included map everything works fine. But then I connect the TyTN II to the PC and the TomTom Home application. The app was searching for updates for the installed TomTom Navigator. It brings up the message that a update is available, it was the "phone database - connect2internet" update. And now that's the strange and very annoying part: After installing the update, the phone doesn't play ANY kind of ringtone on an incoming call and the ringtones are very low.
Neither removing the TomTom app nor doing a soft reset solved the problem. After a masterreset everything was fine again. I installed then all apps needed again and did a backup with Sprite Backup. After this I installed the TomTom Navigator again with the update... same problem! No ringtones on incoming calls. I did then a restore and all was ok again.
Very strange right? Do have any informations/advices about that problem?
Thank you again very much in advance
Best regards
JCD.SAG
Sim fix works great!!
CorruptedSanity said:
Sim fix works great!!
Click to expand...
Click to collapse
What's that?
Best regards
JCD.SAG
When you send an sms and recieve a delivery notification the message says
Message successfuly sent to +9715081233450 instead of message successfully sent to Ahmad AlDhaheri.
The above link fixes it so it says the name (in first last or vice versa), number and even extension (m for mobile, o for office and so on).
Oh I just saw your full post above, apparently you do know what it does. Well now anyone curious also knows.
Bump for a great peice of software.

Business card receipt

Hi Gurus,
I have been using Nokias before and they have an option to send contact and its details as SMS.
Now..If i receive a sms from a Nokia phone which has the contact details in it to my tytn 2, i can't see the contact details..in Tytn 2
Is it because of difference in OS?
Any fix...?
Cheers.
Yes, that's because of the different OS and because there is no standard format which every system uses (as always today ). I don't think that there is a solution for that, at least not via SMS. Vie email there is the vcard format (.vcf) which is wildly supported.
tytn64 said:
Hi Gurus,
I have been using Nokias before and they have an option to send contact and its details as SMS.
Now..If i receive a sms from a Nokia phone which has the contact details in it to my tytn 2, i can't see the contact details..in Tytn 2
Is it because of difference in OS?
Any fix...?
Cheers.
Click to expand...
Click to collapse
When you get such an SMS and open it (and dont see any details) do you see an "Accept" button in the left bottom corner? in the place where normally you would see a "Reply" button? Reason for asking is - some one sent me a contact via SMS today. On opening the message, I saw only a blank screen but noticed the "Accept" in the left bottom corner. I tapped on it and found that the contact info (all details) was addeded in teh contacts list (although the message itself showed me only a blank screen)!!!!
I tried this yesturday on win mobile 6, from nokia e65 and it said :
You received (something like vcard or contact) from SenderName, do you want to add NAmeFromCard to your contacts?
So it works great for me, stock ROM. But i couldn't receive calendar vCal card
IS there anything that might help this be done?

Almost perfect...

I got my Diamond last Thursday and have been using it with my secondary sim whilst I got used to the phone and became used to using it intuitively... I am happy to say I am now completely comfortable with it and it is *almost* perfect!
Changes:
*Bepe 0.97 FIXED
*Diamond Advance Config tool
*S2U2
*Comm Manager advance.
Thank you to all the great people working to made this device all it should be! Donations forthcoming very soon!
I have just a few questions with regard to my remaining issues:
*The contacts summary page which comes up after ending a call, any way to suppress that?
*Is there any way to bluetooth contacts, files (pictures/music etc) to and from another mobile phone? I tried transferring a jpg image, an MP3 ringtone and a contact via bluetooth from a Sony Ericsson W880i but all three failed!
*Is there any way to display contacts as FORENAME SURNAME as opposed to SURNAME, FORENAME?
Thank you in advance for any advice regarding the above
Anyone?????
Think I might be able to help you out there.
1. To get rid of that contacts thing at the end of a call, tap Phone on the Home screen, then tap Menu and then Options. Go to the Advanced tab right at the end and untick "Add new phone number to Contacts at end of call".
2. To receive files of any kind over bluetooth, you have to have Bluetooth turned on in the Comm Manager, but you also need to have the Beam option turned on. If you have the modified Comm manager then you should be able to see the Beam option in there.
3. All my contacts show up as "forename surname" already, I think it might be to do with how you have it set up in Outlook, because I remember Outlook had it "surname, forename" by default and that drove me mad until I changed it. Hunt around in Outlook to change the way they're displayed, then do a sync, and I'd say that should do it.
Dave
Thanks for taking the time to reply Dave!
The contact summary still seems to come up I did untick this box a few days ago and maybe its a bug but the screen still appears on finishing a call.
I turned on Beam and the bluetooth file transfer now works just fine, thank you!
I will sync up when I get home and have a play around with Outlook, thanks for the suggestion I think that will remedy this problem too.
Is there an advanced contact manager or SMS manager out there by chance? Sending and receiving a few SMS today and the whole transition from TF3d to the WM is a bit jarry, and browsing contacts isnt really possible without the stylus... so far these are the only small niggles in day to day use! The latest version of S2U2 really helps usability and allows you to lock the hardware buttons when you get an incoming call... no more calls answered by mistake with this app!
No bother.
I never manually browse the contacts list because it scrolls very strangely, its impossible to successfully pick a contact.
The best way to select a contact when sending a text, I've found, is to type the first letter or two of their name, eg "DA" and then everyone with a name starting with DA is listed, eg DAD, DAVE etc. Much better than scrolling a list. Its the same behaviour when making a call and you want to select a contact; just bring up the Phone app (the one with the keypad) and start typing their name on the number pad.
I agree though that the process of moving from TF3D to WM6 when sending a text is very clunky. I wonder would HTC consider developing their own TouchFlo messaging software that covers all aspects of sending SMS and email. Unfortunately the iPhone still has the advantage there; you still have to get out the stylus every now and then on the Diamond.
I have most of my most frequently used numbers under the People tab in TF3D... good suggestions as above though.
May give this a try if I cant get along with the SMS...
http://store.xda-developers.com/xproduct.php?xProd=1943
Will have a search to see user opinions

touch flow 3d stuck on 1 new message

Has any one experienced a problem with Touch Flow 3D when the number of new messages displayed by the green number on the messages tab is stuck and won't clear even when all messages have been read in the mail application?
Any ideas of how to clear/reset the Touch Flow 3D so it no longer shows new messages indicator?
To date I have tried several hard reboots, deleted out all recent messages from when this problem began, however it still wont clear.
prickett233 said:
Has any one experienced a problem with Touch Flow 3D when the number of new messages displayed by the green number on the messages tab is stuck and won't clear even when all messages have been read in the mail application?
Any ideas of how to clear/reset the Touch Flow 3D so it no longer shows new messages indicator?
To date I have tried several hard reboots, deleted out all recent messages from when this problem began, however it still wont clear.
Click to expand...
Click to collapse
Go into the home screen settings, and disable TouchFlo, save changes, then reboot, and enable...see if tht works
Malik05 said:
Go into the home screen settings, and disable TouchFlo, save changes, then reboot, and enable...see if tht works
Click to expand...
Click to collapse
Thanks for your suggestion, I gave it a try, but the new message indicator still has not cleared. Hopefully soneself else has other ideas I can try.
prickett233 said:
Has any one experienced a problem with Touch Flow 3D when the number of new messages displayed by the green number on the messages tab is stuck and won't clear even when all messages have been read in the mail application?
Any ideas of how to clear/reset the Touch Flow 3D so it no longer shows new messages indicator?
To date I have tried several hard reboots, deleted out all recent messages from when this problem began, however it still wont clear.
Click to expand...
Click to collapse
At your email click on inbox, so your in the Microsoft list view then click on the top left inbox drop down. You will now see the tree of all the email boxes. If you expand the Outlook email you should find that the unread email is the one automatically created in that inbox.
stan12345 said:
At your email click on inbox, so your in the Microsoft list view then click on the top left inbox drop down. You will now see the tree of all the email boxes. If you expand the Outlook email you should find that the unread email is the one automatically created in that inbox.
Click to expand...
Click to collapse
The problem is with the Messages tab, not the Email tab which links to outlook. The Messages tab loads up to ArcSoft Messages application to handle SMS messages. When I go into the inbox of this application there are 0 (zero) new messages.
Go through every msg and wait 5 seconds
Hey did you ever fix this? I have the same issue and it's driving me nuts!
Same here. Nothing above worked. Any other suggestions????
+1 same problem here except on a touch pro, any solutions?
its not removable unless you flash the ROM again
flashing the rom again fixed this issue for me
Inbox clearer
Hey guys I just ran across this thread and have a program to solve your problem. Ive had it around for a while and I do not recall who wrote it but just run the .exe and it should solve your problems. If anyone knows who wrote it feel free to mention.
Thank you for sharing.
I had the same problem. now, it not just 1 sms, but 2 sms.
I try all the solution, except flushing the ROM. can someone teach me how to do that? and what is the risk?
thank you

No SMS Ring Tone - Tried everything and still does not work

Hi,
after searching for weeks around ways to make the ring tone for text messages work, I found that even though there exist several proposals to solve the problem, many htc diamond users still apparently don't succeed in getting it done, myself included.
The problem is that if a message arrives, the phone returns to normal mode if on standby, the lights flash, but NO TONE is played. No matter if in standby mode or not.
So far I tried the following which at least made the phone wake up and the light flashes. However, no sound is played and moreover the message is not displayed. (I am not using Manila but SPB Mobile Shell (tried 2.15 and 3.0 and without, but does not change).
things tried:
1) I did several Hard Resets including using a totalling of five different ROMs (including one with 6.5)
2) Trying all possible settings in the alerts and Notifications menus, Vibrate, Program Sounds, built-in sounds,...
3) edit the registry to make the phone wake up on Message
4) Install the HTC Hotfix for the greyed out REPEAT option
The strange thing is, once I flash the phone new, it works for about one day, but then stops (however, I used to install some programs during that period, so far could not 8for the lack of time) find out what was the particular reason.
but after about 10 complete new Flashs I am really desperate that one of the most simple features of cellphones, an text message beep, seems not possible with the HTC Touch Diamond.
In any case, I know there are a lot of discussions around this issues but I tried all of them and it seems that they don't work for many others as well, while it does for some.
It would be great to have a final thread getting this issue fixed ultimately!
Thanks for your experiences / ideas !
cheers,
Playagiron
Solved
So after long trials and errors, I found one more reason why one cannot hear text message sounds:
I had deleted the Activesync Registry Key in order to get rid ot the Outlook Email Account as suggested in several threads. Apparently this made the sms sound not work anymore, for whatever reason.
Just restored the backup of the Active Sync key to HKLM Software Microsoft Inbox Svc and voilá!
well i think this is one of the most crucial and important problem with HTC phones...i had the same problem with my HTC Touch before...hopefully this should not start with my new diamond.
solution of that i found was something similar what u stated. i tried deleting my smses..i had more than 3000 sms in inbox and in outbox around 2500...so i deleted say around 1000 sms ..which might played some trick and then sms sound started...unfortunately my htc touch then got stolen ...i wish i would have not fixed that problem for thief to go with same misery of not getting incoming sms sound
it didn't work for me....grrrr
any new solutions?
playagiron said:
So after long trials and errors, I found one more reason why one cannot hear text message sounds:
I had deleted the Activesync Registry Key in order to get rid ot the Outlook Email Account as suggested in several threads. Apparently this made the sms sound not work anymore, for whatever reason.
Just restored the backup of the Active Sync key to HKLM Software Microsoft Inbox Svc and voilá!
Click to expand...
Click to collapse
Same problem here.
I was hearing sounds in incoming emails a few days ago but suddenly no sound is played when i receive an email.
I didn´t delete any registry value, so i don´t know if your solution can help me, but... do you remember the registry key to review, please?
Thanks!
Still looking for a solution anyway
EDIT: I have found a pseudo-solution: if i check the box "Display message on screen" (Sounds & Notifications), new email notifications sounds normally.
I don´t like seeying WM notifications pop´ups, but... it´s the only way new email are notified with sound.

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