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My touchscreen won't allow any input. I tried hard reset, reflashing ROM and radio - nothing helps so far. Now it's stuck on the 'tap the screen to setup your device' on the initial setup screen. The buttons work, slide works, but touching the screen won't. Any ideas? I saw the posts about frozen screens, but I don't think this is it.
Ozark_8125 said:
My touchscreen won't allow any input. I tried hard reset, reflashing ROM and radio - nothing helps so far. Now it's stuck on the 'tap the screen to setup your device' on the initial setup screen. The buttons work, slide works, but touching the screen won't. Any ideas? I saw the posts about frozen screens, but I don't think this is it.
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Click to collapse
Maybe its a loose connection?
Uh - is there a way to tighten it??? ;-)
Any ideas? If the screen is hosed - any suggestions as to who could repair it?
Bump? How about difficulty in replacing the screen on these?
Ozark_8125 said:
Bump? How about difficulty in replacing the screen on these?
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Click to collapse
just did mine, it's not TOO bad.. just 4 screws and a lot of careful prying but it's definately doable. There is a how to somewhere on here. If I were you I'd try the tool that lets you skip the screen setup and see if your touch screen works otherwise... strange thing is when I try to align my screen right now it freezes my phone on the "align screen" screen... so hopefully that's what is happening to you and you dont need a new screen. so yeah look for the align screen skip and see if it works.
Thanks for the info - I'll look around for the skip alignment tool. I assume the screws were those outer four teeny tiny torx screws?
OK - Dude - how crazy is that... it just started working again. I just kept hitting around on the screen by forcing it to alignment and it's now working. What gives? I saw a post about magnetization screwing up alignment, but this is kind of crazy. It works if I push the screen part of the phone 'south' and then I can tap and get the alignment to complete. Loose connection somewhere, I'll check out those guides to figure out if the ribbon is tight or not.
Ozark_8125 said:
OK - Dude - how crazy is that... it just started working again. I just kept hitting around on the screen by forcing it to alignment and it's now working. What gives? I saw a post about magnetization screwing up alignment, but this is kind of crazy. It works if I push the screen part of the phone 'south' and then I can tap and get the alignment to complete. Loose connection somewhere, I'll check out those guides to figure out if the ribbon is tight or not.
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glad to hear you've got it working and saved yourself a headache... you might want to try sliding it open and giving it a squeeze below the screen but above the buttons... that's where the screen attaches to the board... give it a try.
OK - more of a 'tard moment for me - the screen protector was jamming against the screen. I figured that out after I had the whole back off and pried open to look internally to see what was going on and then noticed the screen was working fine with the back off.... oh geeze, time for a stiff drink. Thanks for the suggestions - you guys are cheap therapy bahahahahhaaaa!!!
Look out for dust particles
Glad you found out what was wrong. I would like to add that in general, if a touch screen is unresponsive, examine the device for dust particles stuck between the plastic and the touchscreen. It will be understood as a tap by the touchscreen, thereby rendering your own tabs unrecognized. I've tried that 2 times now.
I had a similar problem with my touchscreen. Sometimes it doesn't recognize my touch with a finger or stylus. I have to keep pushing the same spot for it to register the touch.
Now I took a needle and cleaned the space between plastic and touchscreen. For now it seems that it helped. Lets see how it works for now on.
Thanks.
ha ha ha ha ha!!!!
at leats you admint the retardness
D'oh.. the problem stays. Do I have to open the whole machine, and clean it that way, or can the problem be in the software?
I think, that after a soft reset the screen works properly, but after a little while it overlooks some of my taps.
What SPL are you running? Are you experiencing the 'screen freezes'?
"XDA-Developers HTC Kaiser HardSPL CID Unlocker v1.0" says in the readme.txt file. Does 'screen freezes' mean that I can't do nothing with the screen, or what? What is the SPL's job in the PPC, I thought it was needed only for the OS flashing.
OK, now I know what you mean with screen freeze. It sure does freese. So the problem is not in the touchscreen, but in somewhere else? The whole phone freezes in time to time.
what spl are you running?
OK, I suppose that was a tip. Thanks for the tip. I upgraded my SPL from 1.0 Olipof to HardSPL 3.56.
Everything started going very smoothly for now. Lets see how it keeps being smooth after couple days of using.
I have searched for solutions for the past 2 days but cant find one, if i missed it or this post is redundant , i apologize in advance.
Now my tilt is driving me crazy. It started last week when The touch screen wasnt working, but i fixed it by doing a couple of soft resets. then all the sudden, everytime i slide my keyboard out, the touch screen would stop responding. this went on for a day, then yesterday, when i tired to use the keyboard, the screen went blank, like the light died or something. but when i put it back on portrait, the screen would light up again.
A few moments later, the touch was responding, tried to use the keypad then the screen went blank..tried soft resets about 5 times and uninstalled all recent added programs (skyfire) ..finally the screen was working but the touch still wasnt working.
So this morning, i had the bright idea to do a hard reset....dumbest idea ever cos now its stuck at the screen where i have to "tap the screen to set up your wm device" and guess what..the touch screen isnt responding
plz i really need help with this. all so , i have a broken tilt.., well lcd screen is cracked...can i try to dismantle both tilts and replace the screens?
Ok, i used Code Factory's Remote screen alignment to bypass the alignment, but if i cant use the touch screen or the keyboard, the phone is pretty much useless for sending any information or making calls..is there a way to fix this?
I have had this same issue with my tilt. I could use the scroller on the left side of the unit to navigate but no touch screen. Both times that this has happened to me I removed the screen protector that I had on and restored a backup that I had on my storage card (I run a backup weekly). This has always fixed my issue. You could try another hard reset, not sure if that will help but do you get any lights on the keyboard when you slide it open? Is your tilt less than a year old because there is a manufacturer's warranty too.
Jim
when i slide the keyboard, i do get lights on the keyboard but not on the screen...it just goes dead..but when i slide it back in, the screen comes to life.
I cant do another hard reset cos i have to input the "1,2,3,4" code.
Also , the phone just got out of the 1yr warranty this month...awesome
I want to buy a replacement screen with a new digitizer but i need to be sure that is the problem.. ive searched for this keyboard problem but still have no answers
Now I'm having the same issue, touch not responding. I first noticed it about two days ago, when I slide the keyboard out, I could type just fine, but when I went to send the message the touch screen wouldnt work, so I'd close the keyboard and it would work. well yesterday it stopped working all together, so i used my d-pad and did a sprite restore and it started working again. But then On my way home i hit the lock button, and it stopped working after that, and I couldn't get it unlocked. I used the inner soft key to hit the first part of unlock, but then I couldnt ever figure which button to hit to get the on screen part of the unlock. So I had no choice but to do a hard reset, and just like highoct now I'm stuck on the stylus setup , and the touch still doesnt respond. does anybody esle have any suggestions ? Thanks in advance.
You can use the Code Factory's Remote screen alignment to bypass the alignment.
If the touch screen is the only problem, you can do one of two things if you are no longer under warranty;
1. Fix it yourself. You will have to buy a new Lcd screen with new digitizer at ebay and use this site http://www.pdacenter.ru/razborka/razbor_htc_kaiser/ to open up your tilt and replace it
2. Send it to a repair shop, I had two tilts and sent the one with the broken screen to www.missionrepair.com got it back in a within a week, $89.00 plus shipping
here is the link : http://www.missionrepair.com/Mission_Repair_AT_T_Cell_Phone_Repairs_and_Upgrades_s/321.htm
I still have the same tilt with the original problem..havent found a solution yet
Oh yeah, I did manage to do a hard reset again, but now the screen is just white. I can hear the sound of it booting up but it still has a white screen. I tired going to the Bootloader screen ( Camera and power at the same time)...still have the white screen. I believe its a hardware problem but i don't know what it is...any ideas?
Ok now I've done a hard flash, using the same HTC kaiser rom 6.1 and it fixes the problem for a little bit, until the first time I slide out the keyboard , then the screen stops working again, any suggestions ?
iPhone 3G Screen Repair...finally an affordable answer
If you are reading this, you are most likely in the same dilemma I was in. I dropped my phone and picked it up only to find out that the glass screen was cracked. I took my broken phone to apple and found out it would cost me $199. I then was told about iPhone 3G Screen Repair. They offered the iPhone 3G glass screen repair for only 69.99. They repaired my phone the same day they received it. I was very happy with the repair!
Chill0987 said:
If you are reading this, you are most likely in the same dilemma I was in. I dropped my phone and picked it up only to find out that the glass screen was cracked. I took my broken phone to apple and found out it would cost me $199. I then was told about iPhone 3G Screen Repair. They offered the iPhone 3G glass screen repair for only 69.99. They repaired my phone the same day they received it. I was very happy with the repair!
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Click to collapse
Sounds like a plug for your website to me... Last I checked this wasn't an iPhone site.
Chill0987 said:
If you are reading this, you are most likely in the same dilemma I was in. I dropped my phone and picked it up only to find out that the glass screen was cracked. I took my broken phone to apple and found out it would cost me $199. I then was told about iPhone 3G Screen Repair. They offered the iPhone 3G glass screen repair for only 69.99. They repaired my phone the same day they received it. I was very happy with the repair!
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Click to collapse
Does this look like an apple website? did i say i had an iphone? GET OUT OF HERE!!!
Ninety Four said:
Sounds like a plug for your website to me... Last I checked this wasn't an iPhone site.
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Click to collapse
And thats his only post, its spam. jerk him outta here
Tilt Touch Screen
highoct said:
You can use the Code Factory's Remote screen alignment to bypass the alignment.
If the touch screen is the only problem, you can do one of two things if you are no longer under warranty;
1. Fix it yourself. You will have to buy a new Lcd screen with new digitizer at ebay and use this site http://www.pdacenter.ru/razborka/razbor_htc_kaiser/ to open up your tilt and replace it
2. Send it to a repair shop, I had two tilts and sent the one with the broken screen to www.missionrepair.com got it back in a within a week, $89.00 plus shipping
here is the link : http://www.missionrepair.com/Mission_Repair_AT_T_Cell_Phone_Repairs_and_Upgrades_s/321.htm
I still have the same tilt with the original problem..havent found a solution yet
Click to expand...
Click to collapse
I know this thread is a bit old but was searching d forum for possible solutions cos yesterday i developed the same exact problem on my kaiser for no apparent reason!..flashing it hasnt helped and now im stuck on the wm setup screen..when u say u still have the same tilt with the original problem do you mean that the repair was unsuccessful? have you tried reparing it yourself? Thanks
I just started to have the same problem, it started out with the touch not responding (which a few soft resets fixed) and now the whole screen doesn't function unless i slid out the keyboard or if i jiggle it around and open it a couple of time i can usually find a spot that allows the screen to function with the keyboard closed. If i leave it in this position for about an hour the touch starts responding again, wtf. This is very inconvenient because as soon as you move the screen even just a little it will take me like half an hour to find the position which allows the phone to function.
grayfoxmg1 said:
I just started to have the same problem, it started out with the touch not responding (which a few soft resets fixed) and now the whole screen doesn't function unless i slid out the keyboard or if i jiggle it around and open it a couple of time i can usually find a spot that allows the screen to function with the keyboard closed. If i leave it in this position for about an hour the touch starts responding again, wtf. This is very inconvenient because as soon as you move the screen even just a little it will take me like half an hour to find the position which allows the phone to function.
Click to expand...
Click to collapse
same thing happened to me 3 days ago. touchscreen has just stopped responding.
it still worked when i slided my keyboard out, but only when it was out. then i realized it won't work at all (!) after soft reset. however, i could make it work again like that when i did the soft reset with the keyboard out. weird.
i tried searching, and decided to make a hard reset, flash a new rom, etc, etc., but no more touchscreen. at all. the device doesn't feel any touch in any case. nothing. i bypassed the beggining tap here with the storage card trick. (i've read it somewhere on the forum).
now i can only use my kaiser with the hw buttons, the keyboard, and that's it. no touch. really weird. please if anyone has any updates, solutions, anything, post. sniff sniff
mine doesn't have anything on the screen unless i slide it out, if i have it closed anymore, it just doesn't work at all.
try this:
ive just replaced my barely functioning lcd by myself, after living with it sometimes registered the stylus jumping around when i used the stylus. but before you change your lcd, here is a couple of tips for you guys:
1) try sliding out the keyboard. hold one finger in the middle of the keyboard and another on the back side of the phone, and squeeze hard, but careful. it might be that the flat cable between the screen part and the main part has loosened a bit from its socket, this could help it back in.
2) try sqeezing the hang up button hard. this might help the lcd-cable correctly back in its socket if it is loose.
im saying that this MIGHT help, if youre lucky. most likely you have to open the phone and squeeze the connectors back in yourself, or actually change the entire lcd. anyways, let me know what works for you!!
se1988 said:
ive just replaced my barely functioning lcd by myself, after living with it sometimes registered the stylus jumping around when i used the stylus. but before you change your lcd, here is a couple of tips for you guys:
1) try sliding out the keyboard. hold one finger in the middle of the keyboard and another on the back side of the phone, and squeeze hard, but careful. it might be that the flat cable between the screen part and the main part has loosened a bit from its socket, this could help it back in.
2) try sqeezing the hang up button hard. this might help the lcd-cable correctly back in its socket if it is loose.
im saying that this MIGHT help, if youre lucky. most likely you have to open the phone and squeeze the connectors back in yourself, or actually change the entire lcd. anyways, let me know what works for you!!
Click to expand...
Click to collapse
well, i tried both tips, but they didn't work. i'd like to say a big thanks anyway!
then i grabbed the kaiser service manual and took my device apart into pieces. i reconnected pretty much all the cables and stuff, but still no touchy. any further ideas?
you should try replacing the screen. im happy to say that this screen from this seller on eBay worked for me: http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=250539984183
look here for dissasembly video: http://www.fonlogix.tv/tiltlow.wmv
(to save it to desktop right click link and "save target as")
thanks for your help, i've just ordered a new screen! phew, i hope it's gonna work
My tilt is acting very nasty lately. Over the past few weeks, I noticed that when I turned on the display, occasionally I would get something that looked like the static that you see on TV, but with colors. I would just turn off the screen, and turn it back on to clear it.
Now it's gotten worst! 98% of the time, it intermitantly gives me a blank solid white screen when I turn it on. Occasionally I can just turn to screen off, and on to reset it.
I'm running OEM WM6.1, and I've tried to reinstall the OS, but it didn't help. My phone has taken a beating, and the top corner has had a small crack in it over the past 2 months, but it didn't effect the touch screen, or picture. I also took off the cover to make sure the cables were all snug, and it didn't help.
Any suggestions?
Something got corrupted. If you search WIKI, it's call the 3 color screen stuck .. and you're better off posting at thread below. I hope someone can give you help (if you follow those steps and still no good)
As rule of thumb, do a lot of reading first
http://forum.xda-developers.com/showthread.php?t=423486
On a second thought, it might be the LCD itself broken ..
Oh, believe me.. I'm not one to turn to the forums without doing research myself! All the research I was coming up with seemed to point to a slightly different WSOD though. I think you are right about the screen being broken. I've reinstalled the software, and it acts up even when booting up!
Unfortunately, I'm not impressed with ANYTHING on the market to date! If I'm unable to fix this, I'll just go back to a RAZR until the next gen WM7 phones come out. (With a tilt screen of course!!)
Oh, and even though the screen goes white, it's not stuck, as it fully boots up; I can hear sounds, and even activate the touch screen.
Also, I forgot to mention.. the first problem I started experiencing was that my tilt would go back from landscape mode! It was like the video board was crapping out. I could even see a slight flicker in the display from the refresh rate.
hi i think you may need a new Need a new flex cable ribbon as i had the same problem once
Thanks Tayzaa, I think you could be on to something. I'll open it up and take another look!
Hi!
is this problem solved?
WSOD is bug of Hermes. I would know if kaiser have the same WSOD-bug with D-pad?
Calling all X1 medics, surgeons and miracle workers
Ok so last night the when i got out my car my X1 hit the ground in my pouch (leather ones) it beeps and i think nothing of it. When i take it out of my pouch i notice the screen is white.
So I do the following..
I try to reset via the power button..... no luck
Next i remove the battery, so obviously it works, so the phone boots up.
Now the interesting part, phone boots up completely when it comes the enter password numerical pad the touchscreen does not want to work.
So I use the qwerty to enter my code. Its works but still my screen it dead to touch.
So next i do a hard reset( maybe was not the best idea dunno?) and this where i am cause i cant get pass the "touch the screen to activate windows" bit to do the setup of windows.
I even tried installing the ROM again but still end up at the same screen.
So anyone got any ideas where the problem lies?
You guys think my touch screen has gone to heaven?
Anyone know if I can do a soft reset and upload to the stock ROM without using the touch screen and can it be done now that i cant get pass the set up screen?
Thanks guys
i believe there are some roms that doesn't require you to touch the screen to continue.
examples are roms using wm6.5. sometimes you have to confirm something, but you might get it done with the ok button.
Does the screen NEVER show any image or does it look normal until the touch-the-screen-exercise?
Hi
Well the touch screen comes up and seems to be active cause when the screen dims and you touch the screen it goes bright again.
Like i said i did a hard reset so now when i boot up i get to the screen alignment exercise and i cant get further than that.
It basically boots up as normal just cant use the touch screen.
When i rebooted the first time after it feel i managed to use the qwerty to log into the phone but i no able to use the touch screen.
I could see everything as per normal but the screen touch ability is gone.
Do any of you guys know if there is another url where i can find a UK Generic rom besides rapidshare as it looks like its going in for repair number 2.
I am just hoping i will able to to soft reset.
I did download a exe ROM file from the ftp site but got a file corrupt error when i tried extracting the file. I also noticed the file would have extracted as a image file. Is this correct as its the first time i have seen this.
Thanks
Are you using a screen protector?
i'm affraid to say, that it's broken digitizer
Now there is another long topic on freezing, but its basically about 10seconds freeze , then things normal and stuff. Mine is different so I made a new topic.
Have sprint note. On Marshmellow now but happened on Lollipop as well.
The problem is:
After several hours of use, or may even a day, the phone just freezes....partly. Let me explain. Basically if you touch anywhere on the screen, it won't register the touch. If you hit the hard recents button, it'll show recents, but you can't click any program (it doesn't register your touch). When it first happened I thought I needed a new screen, but quickly found out I probably don't: If I hit the nav bar, it will pull down full screen, and if I have it full of notifications, I can click any of the notifications, whether its near the top, middle, or bottom, and it registers the touch and sends me to the app. But then again, at that app, the screen doesn't register. Even if I touch in the same place on the screen where I clicked the notification that sent me to the app. But the nav bar still works. It recognizes the touch, and will pull down full screen, and I can click anywhere on the screen and my touch will register. Also if I hold the power button and the reboot options come up (which on mine has option from top down to bottom, I can click any option on the screen, and it will register my touch. But if I hit the home button, the whole screen is non responsive. So I have a partial freeze. The whole screen doesn't work, but then the whole screen will work when I pull the nav bar down, so im totally confused. I already tried usually differnt launchers, but same thing, after while, screen will be non responsive
If I reboot then everything works fine and normal, so I doubt its a screen issue. Because if its broke its broke. Also tried a hard reset,problem still came back. I guess it may be an app clashing problem but I have over 100 apps it could be any one of them
Has anybody experienced something similar?
I had a buddy give me an LG Lucid3 that had a similar issue... It actually got worse over time and the touchscreen totally stopped working. (He thought) I took it apart and actually the connection was good. Put it back together and just kept rebooting it multiple times in a row. Finally, the touch started to work a little an for some reason I thought to go and download an antivirus program. The phone had 11. Got rid of them and phone has been working fine for a couple weeks now. Idk if that's your problem but I figured I'd share this experience because I've never seen anything like it.
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