I've been using my HTC Diamond for about 2 weeks now.
Bought it from www.plemix.com and it came unlocked , and I had no trouble at all using it and installing the HardSPL's / updating ROM (Dutty's Diamond v1.6) .
Today I ran the TomTom Navigator 7, and after a while it started to make continuous sound - the default sound when a button is pressed or touchscreen is tapped- , so I did soft reset a few times, didn't solve it, touchscreen was kinda jammed, and I took out the battery. A minute after I put it back, and it worked fine, I took some photos right after, and everything was working fine.
Then two hours later, I took out my phone from pocket to check the time, I see it's halted on the photo screen, and no response at all. So I just turned the phone off by taking out the battery, and just left it off until I came home.
Now the touchscreen is not responding to any taps or clicks, except that it seems that it still detects any sort of tap/click, because the backlight comes on from dim state when I try to tap it.
So it definitely means the touchscreen is not completely dead, but it's just not functional most part.
Hardware buttons works fine, but I'm stuck at the initial "Tap your screen to begin configuring your Windows Mobile" after hard reset. I even updated the ROM to Dutty's Diamond v1.8 just now.
Since I can't do anything and just leave it idle, it goes to [ Align Screen ] page, and still I can't press any cross, since the touchscreen is completely not responding.
Anyone had this screen death problem? Any method of solving it?
---Updated---
Just now the touchscreen worked for 30 seconds, i could actually align the screen, then it showed me the Date/Time setting page, where I could scroll the cities , but then it stopped working again. So i'm still at Date/Screen page...
--Updated--
The touchscreen works for 2 minutes after I do a soft reset / power on&off, or I should say, it works until you press some hardware key on the bottom (volume up/down buttons doesnt affect this).
After I press any of those buttons at the bottom, the touchscreen stops working.
Also, after I turn on the device, enters WM, and runs TouchFLO3D, for the entire time touchscreen works, it's constantly pressing the tasklist dropdown (upper right corner of the screen), making it constantly pop down the task list.
have you tried a hard reset?
Yes, like 3 times. Wiped everything, OS, ROM, NANDFlash.
Also updated the ROM from 1.6 to Dutty's 1.8 ROM. Everythingn works fine except for the Touchscreen.
Right now, when I turn on, the touch screen seems to be pressing all the time at the task manager part of the screen (where the [X] is), its popping up all the time the task list, then after a while, like say, 2 minutes, touchscreen again ceases to work.
Not really promising, but you could try to remove the screen-protector. Perhaps this releases any tension onto the screen.
Thanks. I've thought of that, maybe I'll try later on.
For now i'm suspecting that maybe water went in through, so I've put the phone upside down to maybe take out the water using gravity for 2 days.
It seems like it's working better now, with longer hours of normal functioning..
I'll wait and see one more night... if water is the cause of the problem, it should dry up in say 3-4 days.
It may sound strange, but pit it face down on the carpet and rub it around for a while. Its how I fixed mine. Don't ask me why it works but I had the same thing happen. I think somehow the electrical charge got dissipated from the screen and the static from the carpet recharged it.
Actually your words makes a lot of sense
My Diamond was acting completely alright today, used GPS for 2 hours and called a few people along with many weather updates.
Seems to be working fine now...
But I think what you said is pretty reasonable, since when I rubbed my dead screen , after a few rubs it started to work (2 days ago).
Thanks
yeah this had happened to me about a week ago exactly the same thing I had hardspl mine and updated radio to .05 and then a few days after I had the identical problem. However I took a shortcut and sent the phone back in and requested a replacement claiming it was defective they agreeded and sent a new one however this one already has .05 radio on it so I didn't have to hardspl it. I can't say any of these things would have worked form me as I did not try them byt symptoms are identical. my .02
I have an AT&T Tilt...until Friday it worked great...It has WM6.1, HTC Home and spb Mobile Shell.... Friday I changed the screen protector from the same pack that I have used for months and then the problems started.... Randomly when I try to touch the screen it appears to lock up, but then the start menu will drop down. The soft buttons work, but then every once in a while the start menu will drop down again. I have soft reset to no avail, but then in an hour or so it will start working fine again. Anyone have any ideas, does it sound like a hardware or software problem? should I hard reset the phone and start over? Help
Thanks
Andy
pull off your screen protector.
chances are you have it touching on a side which causes pressure somewhere else and it (touchscreen) thinks its being touched in a different place.
which in turn makes you believe its locked up, since it does not have multi-touch touchscreen it will not respond because it is perceiving a touch somewhere else.
Thank You...Thank You... I believe that was the problem.....
I just replaced a screen in a Trinity (Dopod D810). The touchscreen initially wasn't calibrated correctly so I ran the alignment tool in the settings, and after a few attempts, I calibrated it properly and the touchscreen was working perfectly. Now the touchscreen is not working properly. The top half of the screen responds to touch, but no matter where I press in that region, the screen thinks I'm pressing the top-right corner. When I run the alignment again, it responds to all the touchpoints but it never successfully calibrates and it keeps bringing me back to the alignment screen.
The current settings in the registry entry for touch calibration are as follows:
484,558 244,286 263,815 750,820 707,295
I've found a few other threads here (the most helpful being http://forum.xda-developers.com/showthread.php?t=355010) and I've tried the settings from that thread. The screen seems more responsive, but still not correct because the bottom half hardly responds and the top half seems to respond when it feels like it.
Can someone please post their D810 touchscreen settings so I can try it? I've tried the settings from my Touch Cruise, but the screen is still doing weird things.
This is a customer's phone so I need to have this fixed ASAP.
I'm thinking that it may be a faulty digitizer, but that won't explain why it worked perfectly when I first calibrated it.
UPDATE: NOT FIXED yet, but now the backlight is dead. I just turned it off, and then turned it on again, but I can only see the screen content if I shine a torch onto the screen. The LCD hasn't leaked. The backlight just died and the connectors in the phone are fine. Perhaps this was a dodgy screen.
Any ideas?!
since the device has a recessed screen, take the cover off to get at it.
take a soft cloth or something and clean off all the garbage on the digitizer and back of the plastic. make sure everything around the lcd is free of dirt.
usually, if there is something pushing down on the digitizer while you calibrate it, it will totally bork the alignment over the course of 10 minutes to an hour.
my kaiser is currently having this issue, though i put it though alot more hell then i should have... so i suspect its suffering from other issues.
Well ive had my phone for a while with hyperdragon iv iolite working completely fine without any hardware or software issues for months. Today i took out the battery of the phone, and put it back in and turned it on, but when the phone turned on, the touch scrren is not responding to anything. everything works fine with all the buttons and keyboard, but the touchscreen isnt working. What could have gone wrong just by taking out the battery. I also havnt dropped or damaged the phone in anyway so i dont see it being a hardware problem. Thanks. I really need help
I have heard of people who has been able to solve this problem by hard resetting the devise. I have had not such luck....comes to be that from sliding wear and tear the connector to the screen gets damaged. My screen is completely disable, I found someone that was able to buy a second hand phone on ebay and was able to switch the connector. Looks like to much of a hassle to me, so Im sticking with this until I switch phones.
My kaiser's touch screen suddenly has aquired an attitude. Some time it works, some it doesn't. When I touch nothing happens. Also when I slide open the keyboard, it works, but as soon as I close the keyboard, it stops working again. When I reboot, the screen works, but it stops after some time. Then it works if I open the keyboard. I have done hard reset, but that hasn't solved the problem.
Is there any thing I can do to fix it.
Now the touch works only if keyboard is open and doesn't work when closed. Any tips (already did hard reset twice).
With more research, the touch screen works but only when pressed very tightly at the point shown in figure (See red circle). Is there any solution to this ?
Will this get fixed if Change LCD ? Or can it be fixed by tightening some screws ?