Database Develop

Can anyone help ? 'Screen and buttons issue'

I have a problem with my Kaiser, bouht it from Vodafone and after 2 months I've discovered that my screen and buttons sometimes not responding when you using your stylus or either finger so do buttons. It was really annoying so I took it to Vodafone shop and they give me new one, but problem was not solved, so go there one more time and they give me another new Kaiser with the latest rom. So this is my 3rd Kaiser now and problem still exist!!! I've upload like 3 different custom roms to my Kaiser and sometimes is okey but this problem still going on, so I'm just wondering what can I do to solve this problem. I've tryied to allign screen and did not work.
If anyone can help please ?
Thanx

Known issue
See http://forum.xda-developers.com/showthread.php?p=1815206#post1815206

Really Anoying Problem!!! Phone Call Canceled -.-

Hi Guys!
(Sorry for my Bad English, but im German )
I have a really annoying Problem with my HTC TyTN II !!!
My Kaiser is always pluged to the Sync- or Charge-Cable on my Desk. It's also slided up, so i can see the Display all the time.
If there is a incomming Call and i'll slide down the Kaiser, the Call will be Canceled!!!
When i unplug it from the Charge- or Sync-Cable the Phone Call will also canceled!!
I've wrote a eMail to the HTC Support 4 weeks ago, but no answer till today...
Is there a Way to solve this issue?! Maybe a Registry Hack or something?!?
Thx alot!
Greetz,
infernalshade

with the slide problem that isnt a fault as far as im aware as it happens to me (I must admit that it is a bit annoying)

Uhm OK...
Then there is no way to fix it?

I just tried to reproduce these issues with my Tilt, and I could not.
When I slid open-and-up my Tilt and then called it, I was able to slide it closed and back to normal with my phone still ringing. I then repeated the steps with it plugged into USB, and still no problem.
Are you still running a stock (unmodified) ROM? I am running a cooked WM 6.1 ROM, and that could be the solution. I only have access to 1 Tilt, so I cannot test the symptoms with a WM6 ROM.

I have the Original ROM...and i think i don't want to cook my ROM...
Uhm...now i reproduced the Problem again and now it works
Strange!
But thx for help

PROBLEM : Call drops after first ring?

Hi,
I'm having trouble with my Diamond. When a private number calls, it gets dropped after the first ring, before I get a change to get then phone even out of my pocket?
Its really frustrating... and its starting to do it on number, unbarred numbers?
Has anybody seen anything like this before? It doesn't happen all the time, but its getting pretty consistent!
I'm running SwiftBL 5.6 and Radio 100.05.25
Please help!
DG.

DanGlee said:
Hi,
I'm having trouble with my Diamond. When a private number calls, it gets dropped after the first ring, before I get a change to get then phone even out of my pocket?
Its really frustrating... and its starting to do it on number, unbarred numbers?
Has anybody seen anything like this before? It doesn't happen all the time, but its getting pretty consistent!
I'm running SwiftBL 5.6 and Radio 100.05.25
Please help!
DG.
Click to expand...
Click to collapse
yes, I'm experiencing the same thing too and I'm using the official 1.93 rom.
as far as I know, it doesn't only affect private call and the problem is very random.
What I notice is the phone will keep ringing until you press any button or the touchscreen to answer or mute the call and that's the time the phone will drop the call....hoping to find solution too....

I had the same problem with the HTC 1.93 ROM. Changing radios made no difference. Switched to Swift v5.6 and all is OK. BTW am in UK on Orange.

even with 1.37 rom, i'm also having the problem....wonder does anyone know what's the problem and solution....

I had this problem after I've tried to sort out the 3 sec delay problem... After a Hard Reset and not playing with the 3 sec delay problem everything is fine....

vibecatalin said:
I had this problem after I've tried to sort out the 3 sec delay problem... After a Hard Reset and not playing with the 3 sec delay problem everything is fine....
Click to expand...
Click to collapse
hmm....I didn't mess with that delay at all but still the problem is there...

Lay your phone on the table and try again.
Most comes with the problem in your pocket.
As soon as the phone rings the touchscreen is enabled and it drops the call because it thinks you pressed ignore.
This problem can be solved by s2u2.
I had the same problem and solved it with this program.
It blockes your touchscreen unless you slide it from left to right completely.
Grtzzzz

Yeah, thats exactly it I think... because its always in my pocket, but I have the HTC case, which by the time I've either take it out of my pocket or out of the case, the call has gone!
Does anybody have a link for that app s2u2.
I will try this... because I tried changing the ringer settings and all sorts, and nothing helped! All the iPhone and N95 guys are slagging me at work! Apart from that its by far the best phone in the office
Cheers for the help!
Will report back if I find that and app if it works!
DG

http://forum.xda-developers.com/showthread.php?t=412418
Grtzzz

baraata said:
Lay your phone on the table and try again.
Most comes with the problem in your pocket.
As soon as the phone rings the touchscreen is enabled and it drops the call because it thinks you pressed ignore.
This problem can be solved by s2u2.
I had the same problem and solved it with this program.
It blockes your touchscreen unless you slide it from left to right completely.
Grtzzzz
Click to expand...
Click to collapse
definitely not due to that problem. Numerous time, my phone was not in my pocket but on the desk already. A couple of time when the phone ring, I pick it up and press the answer button(touchscreen and hardware button) but it just drop the call....haizzzz
No one else has this problem?

I'm getting exactly the same problem (I'm using the official Vodafone 1.93 ROM)...really annoying!

I am getting this problem too... anybody have a solution? Whenever a private number comes in, when i click on the answer tab, the call will just disconnect... this is very fustrating...

I also get this issue, always with a private number and sometimes with a stored number. At first I thought it was becuase I was touching the screen when I first took the phone out of my pocket but like someone else said this also happens when its on a table.
Any help would be really appreciated!!

try this forum.xda-developers.com/archive/index.php/t-258109.html

Problem when receiving call

Hello all,
I have got the T-Mobile version of the diamond (MDA Compact IV).
Sometime when my phone received a call and I press the on screen answer button, the other person can hear me speak but I cannot hear them at all. There are also times when I call someone and they can hear me but I cant hear them.
I have checked the volume control and it is on max. The only way to resolved this I find is to reset the phone. At the moment I seem to be doing a soft reset every other day and it is getting a bit annoying.
Any help would be greatly appreciated.

did you upgrade to 1.93 rom ?

Yeah im having the same problem too! i thought it was a rom problem and so i upgraded it to 1.93...things were fine ytd...but today its back to the same old problem...really need help on this...

ROM Version: 1.37.110.3 WWE
i will check the htc page for an rom upgrade tonight...even tho iawgnix is still having the same problem.
kinna glad to know it arent just me having this issue, i thought my phone is broken

Does no one else have this problem??

iawgnix said:
Does no one else have this problem??
Click to expand...
Click to collapse
im havin same problem here!!!thought was rom problem but i flash to almost the rom found here still the problem exist.try to flash the radio also!!pls can anyone advise!!!really need help!!!last resort would be to send it to service center as it may be hardware issues

I have the same problem and send it to Eurotwice for repair. It's there for 10 days and more problems has been found over there. Suddenly the screen and buttons don't function anymore. Eurotwice is still testing and there is no solution yet for this problem.

I have the same problem.
I had to make 4 or 5 softresets a day.
Yesterday I used the new O2-Rom, now it´s fine.
I will check it now for some days. If the errors comes back, I will send it back to O2.

anyone send TD to service centre bcos of tis problem??wats their reply??

if you turn down the ring volume it also switches off the system sound ( very annoying!)
when in a call try turn up the volume

darkenergy said:
if you turn down the ring volume it also switches off the system sound ( very annoying!)
when in a call try turn up the volume
Click to expand...
Click to collapse
its not the vol control bro!im very sure cos i have been using pda for a few years to understand the basic of using one.i dun tink its even rom related cos as i have mention in my earlier post ihave flash and try all the rom i can find here and the problem still persist....btw im residing in singapore,so anyone from singapore having the same problem??would like to hear some feedback from u guys.thks a million!!!

Temp Fix to this issue.
I have found a temp fix for this problem. When this problem occur during a call, press the middle button (circle button) which activate the screen, then press the speaker icon and you will be able to hear the person on the line and be able to continue the conversation.
Bare in mind, the moment you switch off the speaker, you cant hear the other person again It is very annoying that you have to use speaker in order to get the phone working. But at least you can use your phone meanwhile..
I really hope someone could come up with a permanent fix to this problem.

Hi all,
I have the same problem.
Is there a solution for this problem with an update of the rom ? I have the last official update from HTC (which updates the radio, etc.).
I have this problem many times on a day. My solution by the momment is to do a soft-reset...
Is there any solution updating to other ROM ?
Thanks.

Hi,
I have the same problem too.

Exact same problem here.
Can somebody please help out! I Really do not want to send my HTC for repair.

I don't think you have a choice. I tried changing radios and roms still having the same problem. It sucks ball that this problem is happening on another set of my diamond. The 1st set got repaired and its been functioning well for the past 4 months or so..

Phone - No sound from speaker after a of standby

If my diamond is in standby mode for awhile and i make a phone call, i don´t hear anything. I must reset my diamond to use it for a correct phone call. Does someone have the same problem and hopefully have a solution? Thanks!

Do know how long it has to be in standby for? And is it reproducable every time?

captainsensible2002 said:
Do know how long it has to be in standby for? And is it reproducable every time?
Click to expand...
Click to collapse
It is different: sometimes 15min sometimes 1h. After a reset it works longer but then i have the same problem again. Just now my diamond was in standby for a 1h and didn´t work correctly.
Using the 1.37 and 1.00.25.03
I tried to upgrade to 1.00.25.05 with the offical htc rom upgrade but always said my battery is less 50% and the installation process stops.

And presumably your battery is over 50%?

captainsensible2002 said:
And presumably your battery is over 50%?
Click to expand...
Click to collapse
Just tried before again. But the same less 50% power warning message and stopping installation issue. My power settings told me 100% fully loaded.

Same problem
Same problem here, drives me crazy. I didn't link the problem to the phone being standby though.
I sometimes have it after receiving a message, sometimes after a whole night of inactivity, sometimes not at all after a day...
But in all cases all audio stops and a soft reset is the only solution...
Related threads (without solutions):
http://forum.xda-developers.com/showthread.php?t=420606&page=4
http://forum.xda-developers.com/showthread.php?t=424648

Same problem here It's only happened after a night of no activity (two nights in a row). I have to soft reset to fix the problem ...

binzelli said:
Same problem here, drives me crazy. I didn't link the problem to the phone being standby though.
I sometimes have it after receiving a message, sometimes after a whole night of inactivity, sometimes not at all after a day...
But in all cases all audio stops and a soft reset is the only solution...
Related threads (without solutions):
http://forum.xda-developers.com/showthread.php?t=420606&page=4
http://forum.xda-developers.com/showthread.php?t=424648
Click to expand...
Click to collapse
here is maybe solution : tested this morning and no problet yet but it's batter to test more days
SOLUTION
Some users of HTC Touch Diamond, the latest Windows Mobile 6.1-powered Pocket PC Phone, may encounter an obscure and weird problem when receiving SMS (also known as text message) while HTC Touch Diamond device is in StandBy mode with LCD screen powers off.
The symptom may be different from phone to phone, but the following scenario roughly describes the problem that faced by HTC Touch Diamond PPC Phone user. When the phone is in inactive stand by mode with screen off, the phone does not notify owner or user when by ringing ringtone or SMS tone sound or audio alert, nor vibrating the device when there is any incoming text message or SMS message. Only 5-way keypad light is blinking.
Sometimes, the device does play sound or vibrate, but not both together. Only keypad light flashing is confirmed to work properly. Some users also reported that if there is already new existing unread SMS text messages on the Touch Diamond phone, then the audio ring tone sound alert and/or vibration then work properly when there is new incoming SMS message.
The issue can cause HTC Touch Diamond owner to miss some important SMS text messages. It appears that the no audio alert sounds and no vibration (not even a delay trigger) issue after receiving SMS or text message is probably not caused by defective phone device, but caused by specific SIM card for unknown reason, as the issue happens intermittently, and may not happen when changing to different mobile service provider SIM card. One SIM card that been identified is Hong Kong SmartOne SIM card.
For HTC Touch Diamond who facing the no alert been made on incoming SMS while in stand by mode issue, but can’t change the SIM card, here’s a few possible resolutions that may fix the problem.
First of all, make sure that the phone is correctly configured to playback audio or sound alert or vibrating. Go to Start Menu, then select Settings. On Personal tab, tap on Sounds & Notifications, and go to Notifications tab. In the “Event” drop down list, select Messaging: New test message. Verify that either Play sound or Vibrate or both is selected.
On the same screen (Notifications), as a workaround to fix the issue, try to tap to tick the check box for Display message on screen.
If above resolution doesn’t help to make the phone notifies you via sound alert or vibration when receiving text message while in sleep mode, another possible fix is to enable SMS Wake Up Event. To do so, download and install a registry editor on the HTC Touch Diamond Windows Mobile device (such as PHM Registry Editor, see workaround to install PHM on Windows Mobile 6). Navigate to the following registry key branch:
HKEY_LOCAL_MACHINE\Drivers\BuiltIn\RIL
Locate DisableSMSWakeUpEvent entry, and change its value to 0 (the value is 1 by default).
All else fails, you may have to try to perform a hard reset on the HTC Touch Diamond, and send the device to HTC service center for repair or exchange

Did you document this yourself or find this info somewhere? I would be interested to know where its come from, if possible.

captainsensible2002 said:
Did you document this yourself or find this info somewhere? I would be interested to know where its come from, if possible.
Click to expand...
Click to collapse
http://www.mydigitallife.info/2008/...to-notify-when-receiving-sms-in-standby-mode/

I have the same problem, except that this happen after i use the BT headset profile (all sound output is redirected to bluetooth headset, and it seems that it won't revert back to original profile after you turn off BT profile) :S

at this moment since my tests my diamond is well
no sound problem
4 HOURS and no sound problem !!!
it will be ok if nothing bad until tomorow

well, thats fair enough if you were experiencing the issue normally within that time.
Was that just from enabling the SMS wake up?
That setting can be changed with Diamond Tweak/Advanced Config/TF3D Config if nobody fancies editing the registry by hand.

captainsensible2002 said:
well, thats fair enough if you were experiencing the issue normally within that time.
Was that just from enabling the SMS wake up?
That setting can be changed with Diamond Tweak/Advanced Config/TF3D Config if nobody fancies editing the registry by hand.
Click to expand...
Click to collapse
YES WITH TF3D_Config_0.6.7 youcan match in tweaks tab
WAKEUPONNEWSMS
AND
NOFACEDOWNMUTERING
enjoy, Ive tested yet and all is ok !!
I prefer wai ting until tomorow

oh no !!!!!!
i let my diamon switched on all night and this morning .... no sound !!!!!!!!
I will return my baby to SAV for reparation, but I don't know how many time i'll waiting and I'm worry about finding the same problem when my phone will be back

I had a feeling this might happen...

I've a new one since yesterday and no problem !!!
I'm very happy

I had to send mine in for repair

Has anybody found a solution for this? My Samsung Blackjack II is constantly experiencing this (although soft resets don't fix it - I have to hard-reset and recover from backup). Any help welcome.

I have same issue but the soft reset does not work. I had Mighty Rom 4.8 on it at the time and so I tried flashing back to Bell stock rom but problem persist. Read somewhere flashing to a 6.5 rom might help but not in my case. I tried Mighty 6 rom with no luck. I still have sound though when I plug in my headphones so I'm thinking the speaker may have just died on me? Might have to reflash to bell stock and relock and return as there doesn't seem to be a fix if there is one yet.