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For a few days my phone hasn't been charging, and at first I thought it was a problem with the battery, but having bought a new one I've realised that when I tilted the charger to the left it would charge, but when it's just left it wouldn't, so I guess a bit of a miss-alignment.
Anyone got any ideas how I can fix this problem?
Cheers, nathaniel
try another cable and make sure it's the one that came with the phone. you should have a usb one and a ac adapter. if both are like that then you need to warranty it out.
Yeah, Ive tried it with the USB cable and the charger, I got the same result. Is there no quick fix, I'm going abroad in 9 days and quite need my phone...
There are a few discussions on bad USB connectors in these forums -- searching might provide some things to try.
From what I can remember, it's possible the pins in the connector (on the phone side) might be bent out of place -- you might want to inspect them with a magnifying glass and try to carefully bend them back if any seem out of place.
It's also possible that the connector itself is broken -- in which case you're looking at a service call.
this seems like the problem i faced. i was also facing the same problem and i read the forums here and found it as a usb port issue. so i slightly bent the usb port so that the contacts are aligned and then it started charging
Hey I would also recommend trying a new a new charger again because I have had my share of faulty chargers. Last time I had a problem charging was with a brand new cable that did not work right at the box from At&T and thought it was my battery until i tried another charger that worked. I would suggest trying the charger that is not working on another phone and see if its actually the charger or if it is your phone that is not working.
burtcom said:
There are a few discussions on bad USB connectors in these forums -- searching might provide some things to try.
From what I can remember, it's possible the pins in the connector (on the phone side) might be bent out of place -- you might want to inspect them with a magnifying glass and try to carefully bend them back if any seem out of place.
It's also possible that the connector itself is broken -- in which case you're looking at a service call.
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I think it is to do with the pins in the connector.
I had a search but I'm not very good on forums and I can't find anything of any use. Does anyone have a link?
Just look at the last few pages of topics, you should find something... there are threads about broken USB at least once a week.
One common conclusion is to avoid using USB cables other than the supplied one as their
plugs are a little thicker and tend to deform the phone's plug over time (I admit I always use others though, and as a result do sometimes need to wiggle the cable a tad and not move anything anymore once the connection is established... ).
I once dismounted my Hermes and tightened the plug back a bit, it helped, I've never done it with my Kaiser yet though. If you're not used to dismantling and fixing devices I'd recommend returning it for repair indeed.
I had a the opposite happen, it would charge but no data connection with my pc. If you look at your extUSB port on your phone, see if the black plastic tab is cracked (which was my case) or if the pins are shifted. whatever the issue, its obviously hardware related, take it to an At&t service center tell them whats wrong and if your in warranty they'll change it on the spot.
gonzo8898 said:
Hey I would also recommend trying a new a new charger again because I have had my share of faulty chargers. Last time I had a problem charging was with a brand new cable that did not work right at the box from At&T and thought it was my battery until i tried another charger that worked. I would suggest trying the charger that is not working on another phone and see if its actually the charger or if it is your phone that is not working.
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He got the same result using his USB cable so that would rule out the charger.
fone_fanatic said:
I had a the opposite happen, it would charge but no data connection with my pc. If you look at your extUSB port on your phone, see if the black plastic tab is cracked (which was my case) or if the pins are shifted. whatever the issue, its obviously hardware related, take it to an At&t service center tell them whats wrong and if your in warranty they'll change it on the spot.
He got the same result using his USB cable so that would rule out the charger.
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Im in England, took it to the T-Mobile shop, the service was rubish and without even looking at it they send I should send it off which would take 2 weeks. There is a crack in the black plastic tab
Hi, I've broken the usb port on my Kaiser, making it impossible to sync or charge. Can this be repaired?
How broken is it?
Is it just loose or do you think something else is wrong (e.g. bent pins, etc.)?
I would take it appart and take a look if I were you.
Maybe its the USB Cable....did you try another USB Cable?
I tried another 2 cables, as well as the AC adapter charger - it's definitely the Kaiser. It's to do with the pins. To elaborate (I was hoping not to, but....) I was in bed, lights out, and I wanted to reset the Kaiser, so I was trying to insert the stylus into the little hole by touch (no funny business, honest) and I'm sure I pressed it into the usb port a few times by mistake. So at the very least I've bent or broken the pins.
Well, I've rung a repair facility taht does HTC products, and the person on the line said that if it was just the connector, I'll be up for AUD $110 (I live in Australia). But if it's the main board, then I will be up for AUD $590!!! If it's the latter, I may as well by a new one! I'll have to send it in to find out.
Mine had broken pins...hTC told me that the usb connecter is part of the motherboard and that the board would have to be replaced for $389 (US). I ordered a new one from AT&T (cheaper + rebate!).
Now have a back up that I can use for parts, or charge the battery in the new one and put the battery in the broken one! I can play with ROMs and radios on the old one
AND, I now make darn sure the stylus goes into the reset port rather that the mini USB port.
dragonlibrarian said:
Hi, I've broken the usb port on my Kaiser, making it impossible to sync or charge. Can this be repaired?
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Click to collapse
im having tha t same problem
any one know where to get this fixed if your not using the oirignal rom for cheap price?
bluetooth synch and external battery charger
I have the same issue here, my htc felt down and since then it's very tricky to synch via usb and sometimes tricky to charge up the battery.
So I'am now using the bluetooth connection to synchronize with my PC . I also bought before that an external battery charger for the tytnII on ebay from ecell for around 4 euros . I also bought a second set of battery for around 20 euros.
the tricky part is to succeed in seting up the bluetooth connection the first time , but I don't know I eventually manage to do it after several tries .
But of course now I won't risk any rom update or whatsoever.
Kastro1784 said:
im having tha t same problem
any one know where to get this fixed if your not using the oirignal rom for cheap price?
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Click to collapse
http://www.ppctechs.com/AT-T-Tilt_974/repairs/Full-Service-Repairs.htm
https://www.blackberry8100parts.com...B-NEW-HTC-TyTN-II-KAISER-P4550-_p_35-530.html
8 bucks with an instructional video
Sorry this was previously posted in the wrong forum, mis described as a tytn!
My son is unable to turn his tytn2 on, I think the battery has run down completely, as when I turn it on, I get the "smart mobilty" flash screen with the RGB data, then it turns off as if completely flat, when I plug the charger in, the led charging lighton the top of the phone does not light. At the moment I have tried removing the battery for a while to see of that "resets" it, I have also tried soft reseting but no joy yet.
Doing a bit of research, it looks like the fuse may have blown, I have emailed a repair company who have quoted £40+vat + £6 postage each way, which works out at £58, is the fuse the likely cause, could I get fixed anywhere else, looking on the htc manuals it would appear to definitely not be a diy fix (not for me anyway!)
Try charging from the USB cable plugged into a PC
Apk1 said:
I think the battery has run down completely, as when I turn it on, I get the "smart mobilty" flash screen with the RGB data, then it turns off as if completely flat, when I plug the charger in, the led charging lighton the top of the phone does not light. At the moment I have tried removing the battery for a while to see of that "resets" it, I have also tried soft reseting but no joy yet.
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Sounds very familiar so far... no blown fuse involved here however, it was a blown HTC supplied original mains power supply unit in my case - the light on the power supply stopped working also. Although I could have had this replaced for free under warranty, I didn't want another of the same type (which is all HTC said they'd provide), so I splashed out on an £8.99 Power Supply from a company based in Aylesbury. It has a shiny black plastic case (nicely matching the TyTN II case), works at both 110 and 230 Volts and came with 4 interchangable mains socket adapters for use with different mains sockets around the world. Before you rush out to get another PSU however, check if the light on the power supply still works. Will the phone charge if you connect it to a PC via the USB cable and does the phone light come on in this case (note that the phone doesn't need to be powered on to charge the battery this way, as long as the PC it's connected to is up and running)? If not, you may have a damaged USB port on the TyTN II and although this can be repaired, if it's out of warranty, a repair centre would need to do the work if you're not handy with that sort of thing. HTC have a repair depot in Kingston, Milton Keynes that should be able to do this sort of thing. Depending how your results go with the above tests, you could give them a call, the number is in your manual.
I have tried 2 chargers + the usb, no lights on phone, if I plug in my TP2 it charges correctly, so I think the fault is with the phone, it is now getting as far as the windows screen then dying (presumably after standing for a day or so the battery has recovered enough to go a little further) so the fault would appear to be somewhere in the charging circuit.
Options, options
Apk1 said:
the fault would appear to be somewhere in the charging circuit.
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Which includes the USB port on the bottom of the phone. Have a careful look for any bent or broken pins there. It's also worth searching here on xda-dev for broken Kaiser USB port threads because this is a topic which has been posted about many times.
If you don't want the expense of getting the phone repaired and can make do without a working USB charging port, you can always buy a Kaiser charging cradle that comes with an additional battery bay to use as a spare charger then just use the battery bay to charge a spare battery and swap them over when reqd. You could also use bluetooth for Activesyncing (buying a bluetooth dongle for the pc to be synched with if needed).
My sons 8925 did the same thing.. and even though his USB looked to be "perfect" it was the problem... It stopped taking a charge from it.. out "work around" involved ordering one of those phone docking stands which had a seperate battery charger and an extra battery or 2.. Then he just had to swap batteries when one died and charge it in the stand.. We did a 3 battery... 1 for in the phone, one for in his wallet so he had one to swap anywhere, and 1 for in the charger.. it worked well (and he is a heavy user of the Wifi and GPS and such)..I hope this helps you out!
Hey all,
Before I even start here, please no snide replies about using the search box on here or anywhere... if the answer is out there, I'm at a loss for the keywords to get it. Fair enough? As FYI, bootloader is (was??) unlocked, rooted, and has cwm recovery.
So I dropped my MB886 cracking the screen (round of applause please) and in the process of disassembling the case to install replacement I tore (severed) the battery connection cable. Fast forward to phone now reassembled with new screen and battery installed --> -->
The phone now has a green LED that will respond with blinks to button certain presses i.e. the simulated battery pull, but the device doesn't show up in lsusb output or device manager. I've read of similar problems where the phone has been brought back, and I've read of the exact problem with no solution. Basically the only two things I've really read that supposedly work are battery pull button sequence and using OEM charger/cable to get battery to take a charge.
Unlike, say the Atrix 2 where the lonely white LED is there to serve as a reminder that it is a hard brick and that's all you're ever going to get from it again, I haven't even read that this is in fact the #1 sign device is now a brick. So could someone verify it is or isn't? I've never tried to access a device this way, but Is JTAG an option?
I don't get why this should be, despite battery issue, it's all simple hardware swapping involved here as the software wasn't touched and was 100% working even with cracked screen.
Thanks for anyone with an answer or the direction to one.
2 things it could be then: you over- or under-tightened the new battery cable screws to where there isn't a good connection with the board. The screws have to provide equal pressure on the positive or negative contacts or otherwise there's a fault in the circuit.
OR
Your new LCD/digitizer is defective OR wasn't seated well.
Since it was working before, and since you didn't break anything else (to your knowledge), those are the two things I would check.
Dr. Orange said:
2 things it could be then: you over- or under-tightened the new battery cable screws to where there isn't a good connection with the board. The screws have to provide equal pressure on the positive or negative contacts or otherwise there's a fault in the circuit.
OR
Your new LCD/digitizer is defective OR wasn't seated well.
Since it was working before, and since you didn't break anything else (to your knowledge), those are the two things I would check.
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--
hey, thanks for the input. I remember battery connections being snugged when I originally took it apart, and to be honest, short of having a mini torque wrench I don't know I could put them back any closer to that. the digitizer could certainly be either defective or perhaps have a bad connection, and i am certainly willing to test/check for either, however do you know that this would prevent the phone from booting or cause it to only display the green led as a sign of life? something of the "halt on all errors" in pc bios? seems logical that the led would (or could've) been used like the oc speaker and blink out some code relaying you've got a bad O2 sensor or the gas cap isn't tight.
Over tightening can cause problems. So loosen them a bit if it's just-short-of torque wrench tight. I don't know why it does, but I've read people had problems when they over tightened those screws. That green light could be telling you that the battery is connected poorly.
Is there a possibility that the battery is so depleted that it won't charge? For that, you need a factory cable to charge the battery with power off.
Sorry, to clarify, no I just snugged the battery connections when reassembling, I only meant that i don't think i could get them any closer to the way they were originally without aid of something like a torque wrench.
As for battery charge as a potential issue... to be fair, I only have a OEM Moto wall charger and I think the cable I am using is Samsung. Surely the cable itself isn't the weak link in this chain? A car battery on a multimeter reading 12.0 volts is something like 50% charged and about 12.8 volts is looking pretty good, anyone know what I should get out of the 3.8V Li-Ion on a meter?
PS I double checked the both data cable connections to the motherboard, so I doubt just a bad connection is to blame here.
slerros-1.0 said:
Sorry, to clarify, no I just snugged the battery connections when reassembling, I only meant that i don't think i could get them any closer to the way they were originally without aid of something like a torque wrench.
As for battery charge as a potential issue... to be fair, I only have a OEM Moto wall charger and I think the cable I am using is Samsung. Surely the cable itself isn't the weak link in this chain? A car battery on a multimeter reading 12.0 volts is something like 50% charged and about 12.8 volts is looking pretty good, anyone know what I should get out of the 3.8V Li-Ion on a meter?
PS I double checked the both data cable connections to the motherboard, so I doubt just a bad connection is to blame here.
Click to expand...
Click to collapse
You should get from 3.8 to 4.1.
slerros-1.0 said:
As for battery charge as a potential issue... to be fair, I only have a OEM Moto wall charger and I think the cable I am using is Samsung. Surely the cable itself isn't the weak link in this chain?
Click to expand...
Click to collapse
When I say "factory" cable, I'm not talking about the cable that came with the phone. There is a special Motorola cable (that you can even make yourself) that can charge your phone in situations when your phone is normally not willing to accept a charge.
If all else fails, try this: http://forum.xda-developers.com/showthread.php?t=1077414
Yes! This is brilliant and certainly answers a few questions. It'll take me a bit to get this together to try it, but I'll post back when I get a result. Cheers!
slerros-1.0 said:
Yes! This is brilliant and certainly answers a few questions. It'll take me a bit to get this together to try it, but I'll post back when I get a result. Cheers!
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Scratch my previous answer. Seems I misunderstood what a "factory cable" is for. It can't actually charge your battery, instead it is used to power the phone so that you can flash/diagnose it, even when your battery is dead. Normally, you need a working phone to charge the battery (with the stock "charging cable").
This information may or may not help you. At the very least, using a "factory cable" may allow you to power your phone on, which would tell you whether the problem is your battery or the phone.
quasihellfish said:
Scratch my previous answer. Seems I misunderstood what a "factory cable" is for. It can't actually charge your battery, instead it is used to power the phone so that you can flash/diagnose it, even when your battery is dead. Normally, you need a working phone to charge the battery (with the stock "charging cable").
This information may or may not help you. At the very least, using a "factory cable" may allow you to power your phone on, which would tell you whether the problem is your battery or the phone.
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well, i'll take it regardless... i've acquired one of these mythical factory cables and it gets me into fastboot and recovery, so i'd wager, even though i haven't seen it, that it would boot all the way. so being that i don't have either the original charger (although have one that's motorola) or cable (samsung), my best bet is probably just find a store that has both an OEM motorola charger and cable even if they're not for the MB886? surely one for a moto x would work to charge battery, no?
or is this like a chicken and egg problem i now have? a catch 22? i can't charge the battery without a working phone, and i can't have a working phone without a charged battery? golly gee, anybody out there with an MB886 want to charge my battery for me? can i just hotwire the battery to a couple of leads from a charger and bypass using the phone as the charging device? at least to give the battery say 15%-20% to get something to happen... like get this rain cloud perpetually parked above me to blow over from above my head for a day or two maybe?
so, with phone plugged in with "factory cable" here's what i get and when... the phone bootloops on the "bootloader unlocked" warning screen if i don't press anything. volume down gets me fastboot, volume up gets me recovery. phone shows up in both and takes commands... so is it possible i just need to restore a nandroid backup, or is the battery charge the better bet now? i would just try the nandroid for $h!ts and giggles, but the last one i have isn't as fresh as i'd like, but is certainly usable if i must.
slerros-1.0 said:
well, i'll take it regardless... i've acquired one of these mythical factory cables and it gets me into fastboot and recovery, so i'd wager, even though i haven't seen it, that it would boot all the way. so being that i don't have either the original charger (although have one that's motorola) or cable (samsung), my best bet is probably just find a store that has both an OEM motorola charger and cable even if they're not for the MB886? surely one for a moto x would work to charge battery, no?
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Click to collapse
Any generic USB charging cable SHOULD be good enough to charge and flash your phone, especially a Motorola cable. I'm currently using an old Blackberry cable for everything. They should be all the same. In rare instances, a cheap cable may give you issues (I think I had a cable from an old Samsung phone that I couldn't get to work right).
I guess just keep trying until you find one that works. Hate to tell you to go spend $20+ on an official Motorola charger...
Regarding your battery, yes you may be in a bit of a pickle. I've never had to do it, but I've read of users who had to short some leads in order to directly charge the battery. Trying searching through the forums, I'm sure the info is here.
---------- Post added at 02:59 PM ---------- Previous post was at 02:55 PM ----------
slerros-1.0 said:
or is this like a chicken and egg problem i now have? a catch 22? i can't charge the battery without a working phone, and i can't have a working phone without a charged battery? golly gee, anybody out there with an MB886 want to charge my battery for me? can i just hotwire the battery to a couple of leads from a charger and bypass using the phone as the charging device? at least to give the battery say 15%-20% to get something to happen... like get this rain cloud perpetually parked above me to blow over from above my head for a day or two maybe?
Click to expand...
Click to collapse
Try this: http://forum.xda-developers.com/showthread.php?t=892026
All hope is lost, I am now looking for a replacement.
Ok, so here's where I am at with this now... As we're basically talking about any regulated power supply that can put out an excess of (around) 3.8V and 800mA I've opted to use an old ATX computer power supply and wired the mini B USB end of a cable known to have in fact to have charged this very phone... nothing. I have also, for sake of hope, even tried using the wall wort from an iPad (which puts out a cool 5.1V and up to 2.1A). The green LED will shut off after a while of being plugged into said charger, but still no booty action.
As stated before, the phone still works with the factory cable.
So, I gather from this that...
A. some hardware component (i.e. resistor, etc...) on my phones board that is involved in the charging process has gone kaput.
or
B. There is some software flag flipped somewhere that could be unflipped with or without some trickery to what actually is VS what I want the phone to think it's seeing.
Anyone have any thoughts on this or something similar pertaining to B as a course of action?
*update to my update* ... umm, which should now be up to date??
I did a complete wipe of the phone (/system, /data, /data/media, /cache, and /dalvik-cache) and reinstalled the rom... and still nothing.
Need advice from PPC-6700 folks on VZW XV6700. its currently wont take charge via the usb on bottom. i purchased new battery and most i get is phone turns on for few seconds and shuts off after it hit home page. and the light does not turn red when plugged in. it was working fine up until last week.
Maybe a bad usb port pcb. Could be a failed mobo.
Meh, bold type not needed...
Thanks for quick response. Im relatively new to diy with phones. is replacing the usb on this device something id be able to do myself? without possibly causing more damage.
Look at a tear down vid. It may not be the port pcb. You sure the battery is good and connected properly ie no bent connector pins?
No loose ribbon cable connectors?
historically that battery was never secure based off the design itslef. i may have bought dud battery... id need one more to test that theory. i have 8 different cords ive used and nada. its the old half octogon looking ones. they aren't prongs like the ones now.
I can open it up and send pic. Maybe you will see something I’m not..
You can see more than me. The port looks ok.
Finding out what common issues that device has may be useful.
For that device I'm not going to be much help other than the very basics.
Can you access the boot menu?
Use a known good power cable and charger; make sure they are good. Cables fail erratically and unpredictably.
Power it completely down and try letting it charge overnight.
ive been trying to sneak in but it shuts down if i try anything. plus i cant find one tear down video.. looks like i may be creating the first. ill sleep on it instead of jumping in half cocked.. ill give you update soon. thanks for your time.
tbh! i was gonna attempt to splice open old usb cord and bypass port using the wires directly to prongs? what you think
frontyak said:
tbh! i was gonna attempt to splice open old usb cord and bypass port using the wires directly to prongs? what you think
Click to expand...
Click to collapse
Get a new cable preferably OEM.
You start splicing and get it wrong or if the cable is bad at a different point... you're trying to troubleshoot it, not start new trouble
Sounded better in my head lol. but the first cord that stopped working wa replaced and did great till now. ive rounded up 4 others from storage. non seem to catch. im trying not to order a 2nd new battery and cord. even plugged into pc or laptop it doesnt recognize anything.
frontyak said:
Need advice from PPC-6700 folks on VZW XV6700. its currently wont take charge via the usb on bottom. i purchased new battery and most i get is phone turns on for few seconds and shuts off after it hit home page. and the light does not turn red when plugged in. it was working fine up until last week.
Click to expand...
Click to collapse
You have an HTC Apache?! Wow!
Welcome aboard!
HTC Apache: XV6700, PPC-6700
forum.xda-developers.com
Thanks for having me. I’ll check out link.
blackhawk said:
Look at a tear down vid. It may not be the port pcb. You sure the battery is good and connected properly ie no bent connector pins?
No loose ribbon cable connectors?
Click to expand...
Click to collapse
anyone there? i managed to get it to screen that shows " serial up top and v 1.00"... ive left it alone because its not turning off and im hoping its accepting a charge now .
Back in business, I ended up just splicing a old usb cord connected + and - right into prongs for n back of phone and sliding battery in to hold it n place. 3 hours I’m at 80% juice. I’ll have to upgrade etc