Hi All,
I have a strange problem with my Tilt. Whenever I connect my Tilt to my PC using USB cable, it gets disconnected regularly. I have to unplug and replug the USB cable to get the ActiveSync working.
I am using windows 6.1 ATT official ROM. I tried multiple cables and multiple PCs and same issue is there.
Does anyone having any clue or similar problem and solution for this.
Thanks in advance
[email protected]
Check the pings in the mini usb port to make sure they aren't bent.
It's possible that you have a program causing it, use a task manager to turn them off if you can.
I already checks all the strips(pings) in the mini usb....and mini usb cable also....
How do I identify if some program is causing it?
I have the following program running on my tilt
MobileShell.exe
device.exe
filesys.exe
voicecmd.exe
gwes.exe
cprog.exe
s2u2.exe
shell32.exe
services.exe
quickGPS.exe
repllog.exe
connmgr.exe
taskMge.exe
iLock2.exe
HTCIMSSvc.exe
AutoUpdate.exe
poutlook.exe
NK.exe
use task manager to turn them off one by one or in groups.
[email protected] said:
I have to unplug and replug the USB cable to get the ActiveSync working.
I am using windows 6.1 ATT official ROM. I tried multiple cables and multiple PCs and same issue is there.
Does anyone having any clue or similar problem and solution for this.
Click to expand...
Click to collapse
In the early days of my owning a TyTN II (HTC not AT&T Branded), I had this issue occuring often with my old PCs (via chipset USB 1.1 motherboards). Since updating the USB capability by addidng a decent NEC chipset based USB 2.0 PCI card, the connectivity problems vanished. Now I'm using an Intel DG45ID with USB 2.0 built in, the problem has never re-occurred. What are the ages / chipsets of these 'multiple PCs'? Have you tried connecting the Tilt to a newish PC?
I have a laptop not older than 2 years and it has intel 945 based chipset (which definetly support USB 2.0) and another PC on which I have tried also has 945 based chipset.
I think you are right, the issue is the USB ports. one of them showing an error when I pluging anything into this and I think other are not working properly too in my laptop but they are not showing an error.
However I tried different (other than I used) USB port in my Desktop and I do not see the issue.
Thanks for your help. We got the root cause but I dont know how to fix it in my laptop maybe usb port got the dust on it.
[email protected]
[email protected] said:
We got the root cause but I dont know how to fix it in my laptop maybe usb port got the dust on it.
Click to expand...
Click to collapse
Those Intel 945 chipsets should definitely be able to cope with the USB demand alright. In time after installing lots of different USB devices through a given USB port, remnants of past driver associations etc can remain and it's often a good idea every now and again to perform a 'from the ground up' format and reinstal. If you have a recovery CDROM from the Laptop manufacturer (preumably this is what you're using as your main PC), then this will simplify things tremendously. Just make sure you back up all your important data before you commence the recovery operation.
I dont want to restart every thing I have lots of software and thing which will take ample of my time.
I am using Vista home premium, is there any way to clean up the driver related stuff.
[email protected]
[email protected] said:
I dont want to restart every thing I have lots of software and thing which will take ample of my time.
Click to expand...
Click to collapse
I do understand as I've worked in IT in the past. You may find however that a restore/reinstall from scratch is the quickest way rather than going through looking for remnanats of files and unused registry entries to clear out. Its always a good idea to format your PCs HDD every so often anyway and usually the performance boost that comes with an efficient 'how it was meant to be' setup, helps to compensate for the time and effort it takes.
I am using Vista home premium, is there any way to clean up the driver related stuff.
Click to expand...
Click to collapse
You could try using system recovery (I presume thats in Vista Home Premium, I don't have Vista myself), but I don't have much faith in such inbuilt recovery options. It'd also mean you need to know when to recover back to - the $64,000 question. You could also try uninstalling all the USB related things in device manager (with all USB devices unplugged at the time of course) and on restarting, the PC should pick them all up again (have your driver CDROMs on hand in case it doesn't). Personally, I'd just back up my data, get my software installation CDROMs ready and perform a full laptop system recovery using the manufacturers CDROM.
Flying Kiwi said:
I do understand as I've worked in IT in the past. You may find however that a restore/reinstall from scratch is the quickest way rather than going through looking for remnanats of files and unused registry entries to clear out. Its always a good idea to format your PCs HDD every so often anyway and usually the performance boost that comes with an efficient 'how it was meant to be' setup, helps to compensate for the time and effort it takes.
Click to expand...
Click to collapse
I understand......I will do the same when I'll get the time.
Thank You
Flying Kiwi said:
Those Intel 945 chipsets should definitely be able to cope with the USB demand alright. In time after installing lots of different USB devices through a given USB port, remnants of past driver associations etc can remain and it's often a good idea every now and again to perform a 'from the ground up' format and reinstal. If you have a recovery CDROM from the Laptop manufacturer (preumably this is what you're using as your main PC), then this will simplify things tremendously. Just make sure you back up all your important data before you commence the recovery operation.
Click to expand...
Click to collapse
That should be the very last bit of advise to give out, and really I think thats very very bad advice.. Ah infact he claims that it happens on more then one computer, so it's a problem with the phone. I'm sure the "remnants" of drivers don't stay in the cable..
I tried multiple cables and multiple PCs and same issue is there.
Click to expand...
Click to collapse
Did you ever kill those programs running in the background? Have you reset the phone, sheesh make sure to do that before wiping your computer. Very bad advice!!
ChumleyEX said:
Did you ever kill those programs running in the background? Have you reset the phone, sheesh make sure to do that before wiping your computer. Very bad advice!!
Click to expand...
Click to collapse
No I haven't, however I too feel that it is the problem of the USB port or cable. I again tried on my desktop (with XP) on different ports (on board earliar I was trying with the front side USB ports) and seems to be fine, not showing and disconnecting issue. I do not know why there is a difference in usb ports.
My laptop with Vista still having an issue. One of the port even showing an error when I try to connect it.
It seems that the safe bet when syncing is to use XP.. I know that with notebooks the USB ports can be flakey because of power issues but that shouldn't be a big deal with a desktop.. Try your XP desktop and hopefully you'll have some good luck.
I'd like to say I've had this problem before, but I don't remember what I did to fix it.
I agree - well, with one point anyway
ChumleyEX said:
Have you reset the phone
Click to expand...
Click to collapse
That's a good idea to try as well, a combination of both will almost certainly fix things. I guess my personal experience with this and the cause having been USB port related on the PCs (both with older VIA chipsets) led me in the direction of the PCs USB ports and everything surrounding them. You hit the nail on the head with with your comments about power issues on ports. I remember that one of the things which tended to bring on a disconnect in my last VIA chipset board was starting the TV Tuner up - the extra power consumed by the tuner put the rest of the chipset into a position where it simply couldn't cope with what Activesync was asking of it and the problem was 100% repeatable. I also found with that setup that I needed to disable Advanced Networking functionality on the phone or it wouldn't connect at all - although that didn't cause unreliable connections, it simply wouldn't connect with Advanced Networking Capability enabled. The newer USB port adapter card resolved all of these issues.
If [email protected] has lots of software installed on the PC, there may be lots on the phone as well so if thats the case, it'll mean a little work reinstalling cabs and reconfiguring there as well but I'm all for occasional cleanouts for restoring reliability and performance - the difference is often like night and day. Thanks for the additional positive idea among all the negatives.
Not able to connect to internet with Active sync
I don't know what is happening......now I am facing new issue.
I am able to connect to internet by Active sync on my vista laptop but its not working on XP desktop.
I have default connections in connection setting and I manually added for my ISP(Airtel).
I already tried deleting and resetting the sync settings, tried different setting on XP(Active Sync) but no use. Its working fine with Vista (WMDC).
Any help would be gratful.
Thanks.
[email protected] said:
I am able to connect to internet by Active sync on my vista laptop but its not working on XP desktop.
Click to expand...
Click to collapse
I'm not sure what you want to connect to the internet - is it so you can have your Kaiser use your desktop PCs internet connection (what I suspect is the case) or the other way around (in which case internet connection sharing would come into play)?
I have default connections in connection setting and I manually added for my ISP(Airtel).
Click to expand...
Click to collapse
If the problem is the former above, try changing the 'Automatic' in the Desktop Activesync 'This computer is connected to' section to 'The internet'. I had a WM 6.1 HTC ROM on my Kaiser for a while and this was the only way I could get it to connect (the WM 6.0 ROM works fine in this regard under Automatic). Not sure what you mean by manually added Airtel though. If thats also your landline ISP, I've never experienced a need to configure down to the level of specifying the ISPs name. The only ISP where names come into it in my experience is the one the phone is connected to over the air as the network of choice (Airtel going by your profile) and that should be fully set up using the HTC Configuration Wizard built into HTC TyTN II ROMs automatically a short while after it connects to the network for the first time (or after a hard reset). Is this not happening for you?
I already tried deleting and resetting the sync settings, tried different setting on XP(Active Sync) but no use. Its working fine with Vista (WMDC).
Click to expand...
Click to collapse
If you've tried the above config change in the XP machines Activesync settings, you could always try uninstalling and reinstalling Activesync 4.5 after you've backed up important data from the phone.
Flying Kiwi said:
I'm not sure what you want to connect to the internet - is it so you can have your Kaiser use your desktop PCs internet connection (what I suspect is the case) or the other way around (in which case internet connection sharing would come into play)?
Click to expand...
Click to collapse
Yes, I am talking about the former one.
If the problem is the former above, try changing the 'Automatic' in the Desktop Activesync 'This computer is connected to' section to 'The internet'. I had a WM 6.1 HTC ROM on my Kaiser for a while and this was the only way I could get it to connect (the WM 6.0 ROM works fine in this regard under Automatic).
Click to expand...
Click to collapse
Tried but no use. Still not able to update the weather and access the internet by opera/IE mobile.
Not sure what you mean by manually added Airtel though. If thats also your landline ISP, I've never experienced a need to configure down to the level of specifying the ISPs name. The only ISP where names come into it in my experience is the one the phone is connected to over the air as the network of choice (Airtel going by your profile) and that should be fully set up using the HTC Configuration Wizard built into HTC TyTN II ROMs automatically a short while after it connects to the network for the first time (or after a hard reset). Is this not happening for you?
Click to expand...
Click to collapse
No, I have to manually add the configuration to connect to my ISP(Airtel) over the air (Edge). I know this nothing to do with active sync but I mentioned it here for the sake of the information.
If you've tried the above config change in the XP machines Activesync settings, you could always try uninstalling and reinstalling Activesync 4.5 after you've backed up important data from the phone.
Click to expand...
Click to collapse
I tried this too, still no success.
Any other suggestion would be grateful.
[email protected] said:
I tried this too, still no success.
Any other suggestion would be grateful.
Click to expand...
Click to collapse
Try disabling or removing any software firewall on the XP machine if it has any? Is the phone in the same state when you connect it via WMDC and this works as when you attempt the same through Activesync 4.5 and it doesn't? Did you end up doing the hard reset suggested?
Flying Kiwi said:
Try disabling or removing any software firewall on the XP machine if it has any?
Click to expand...
Click to collapse
I have AVG 8.5 free Edition, but I dont think AVG firewall is creating any problem as I have access internet in tha past using the same machine. Anyways I will check it out.
Is the phone in the same state when you connect it via WMDC and this works as when you attempt the same through Activesync 4.5 and it doesn't?
Click to expand...
Click to collapse
yes.
Did you end up doing the hard reset suggested?
Click to expand...
Click to collapse
I will not do this as it time consuming to setup all the things.
Related
I cannot get ActiveSync to detect my phone.
I get the XP message "USB Device Not Recognized" when I plug in the phone.
I have checked my USB drivers. They are more up to date (2004) than the ones listed on the Microsoft support page listed in the ActiveSync readme.doc
I am running ActiveSync 4.5 on a Windows XP laptop
Windows Mobile 6 CE OS 5.2.1620 (Build 18125.0.4.2)
on an Orange Tytn II (ok, I will flash the rom once I have a working ActiveSync!)
I have tried switching off the firewall on the laptop - no luck.
Changing the in "Enable advanced network functionality" through the 'USB to PC' connections makes no difference.
In the Get Connected Window USB is listed as having status "USB is available" after clicking Next on Checking COM ports (it takes a while).
I have uninstalled and reinstalled ActiveSync 4.5 (obtained from both the CD and the Microsoft web site).
I have done the usual cycle of switching everything off and rebooting (several times).
I have tried all four of the USB ports on my ASUS A6000.
New suggestions for things to try most welcome.
I did have the same problem myself when I first got mine. I also tried turning firewalls off etc. The only method that seemed to regularly work was to reset the kaiser and ultimately a hard reset
i had a similar problem and i found it was because i still had the nokia phone sync software on my pc too .. removing it sorted the problem
Soft reset the device, reboot the pc.
If USB syncing doesnt work, try bluetooth.
Works for approx 30 secs after reboot
I think I have a faulty phone.
ActiveSync works for about 30 seconds after a reboot, as does gps tracking, and then the connection is lost (and gps fixes on the last tracked location). I have tried soft/hard resets, all to no avail.
Unfortunately I bought the phone in London and I will have to wait until I am next in London to take it back to the Orange shop for a replacement :-(
I am having the same issue but I cant get activesync to work at all
I could recognise the kaiser on one PC but not on another, messed around and go it working then it stoped , all along it was mt Firewall, disabled the fire wall never had any more problems with activesync. that was my issue might be something for you to look into
derek-farn said:
I think I have a faulty phone.
ActiveSync works for about 30 seconds after a reboot, as does gps tracking, and then the connection is lost (and gps fixes on the last tracked location). I have tried soft/hard resets, all to no avail.
Unfortunately I bought the phone in London and I will have to wait until I am next in London to take it back to the Orange shop for a replacement :-(
Click to expand...
Click to collapse
I think your phone is ok. ActiveSync always gives all kind of problems.
I sync my kaiser on my desktop, my laptop and at work. For some reason, my desktop had exactly the same problem than yours. I tried everything!
Finally I found something that made it work much better. Go to Settings->Connections->USB to PC and uncheck the option 'Enable advanced network functionality'
After that, I still get some random disconnects, but only happens like every 3 or 4 days.
Hope it helps.
I had this same problem (device not being recognised) but fixed it by connecting the USB directly to the PC not via a USB hub. This makes me think that the TyTN II requires the maximum current from its USB connector to work; a hub reduces the available power; some PC connections may not have enough and this could account for the problems some users are experiencing perhaps??
jmaynard said:
I had this same problem (device not being recognised) but fixed it by connecting the USB directly to the PC not via a USB hub. This makes me think that the TyTN II requires the maximum current from its USB connector to work; a hub reduces the available power; some PC connections may not have enough and this could account for the problems some users are experiencing perhaps??
Click to expand...
Click to collapse
i tried unchecki the box for usb-to pc and i disabled the firewall and still had no luck. ill y a different computer and report back
jaygriggs said:
i tried unchecki the box for usb-to pc and i disabled the firewall and still had no luck. ill y a different computer and report back
Click to expand...
Click to collapse
Have you fixed the problem yet? I'm having the same problem and tried everything suggested here.
I tried it on 2 computers with Vista. First it worked, but since my laptop with XP isn't reacting on my Kaiser anymore, Vista can't find the Kaiser too. Only a friend of mine, who has a Trinity, can use activesync. Is flashing a good fix?
Found solution to my problem
I have finally found a solution that works for me (having tried everything that everybody has suggested, plus more).
I found that if you have a password enabled (ie, something that has to be typed when the phone is first switched on; available via Settings -> Personal -> Lock) and a firewall running, then an ActiveSync connection fails for no obvious reason.
Disable the firewall and your phone will prompt you for the password after which ActiveSync works.
Disable the password and there is no prompt with/without firewall and ActiveSync works.
In my case I also had to untick the 'enable advanced network functionality'.
i am starting to thing there maybe a big problems here , i have the same thing and nothing has helped,,diffant pc`s i have hard reset the phone, unticked Enable advanced network. and still nothing.
The problem that I found was the notifications queue for ActiveSync on my phone had been corrupted.
I downloaded memmaid and used the "recreate Activesync" under the database menu.
Unplug from the USB, run MemMaid and on the "JumpTo" softkey go to "Databases\Notification queue". Tap on the arrow to the right of "Add..." and tap "Recreate ActiveSync". Soft reset your phone wait 60 seconds after everything is loaded and plug the USB cable in. You should be good to go.
This is a known problem with ActiveSync and happens on a plethora of WMD's, not just the Kaiser or HTC. I used to have the same problem on an iPaq PPC. Microsoft's official answer to this was it was the OEM's fault for not following strict rules on implementing properly coded USB drivers.
well BulldogXTRM you got my hopes up there,,,,
but it did not work for me,
lodger said:
well BulldogXTRM you got my hopes up there,,,,
but it did not work for me,
Click to expand...
Click to collapse
Sorry partner, I guess it's not always the same problem.
I've been using my AT&T Tilt for nearly a month without any problems, but yesterday for reasons I cannot determine, my phone suddenly stopped being recognized by any version of Windows XP or Windows Vista. I tired Windows XP SP2 in a virtual machine on my Mac, I tried it on my wife's Windows Vista machine, and I tried it on my children's Windows Vista machine and I received the same error each and every time.
No matter what machine I plugged it into, I would immediately get a "USB Device Not Recognized" error and neither ActiveSync on Windows XP nor WMDC on Windows Vista would initiate a sync.
I've hard reset my phone multiple times, I've uninstalled and reinstalled both ActiveSync and WMDC, I've even flashed to a different OS on my phone (using my MicroSD card) and nothing has worked.
I'm beginning to wonder if maybe the USB connection on the phone may have failed. I've been contemplating sending it back to AT&T since I had a malfunctioning pixel in the middle of the screen, but with the recent problems I'm starting to lean more towards returning it and less towards living with the pixel issue.
Anyone have any ideas on what might be causing the USB problem?
Just a quick update, when I arrived at work today, I attempted to sync with my work computer (Windows Vista Business) and I had no trouble at all. I'm going to take home the cable that I have here (which came with the BlackBerry I use for work) and see if that makes any difference with my home computers.
wow
I can confirm this as well. I have the Tilt and I used a blackberry cable from my job and it synced up flawlessly. before i was getting that usb not recognized as well.
I'm having the exact same problem now.. it worked fine for 4 months and now.. it just says usb not recognized. Please post the results if your blackberry cable. thanks
I just tried a brand new usb cable and it still didn't work for me
I have the same problem but i've got a solution for this and it's very simple.
For someother reason ActiveSync will boot on the background of your device even when you close it, it will boot up within 10 min or less.
This is the thing you need to do:
Before you plugin your usb cable to sync......
Run taskmanager and close activesync. When you are sure that this application is not running then plugin your USB cable.
It worked for me!
sstolk said:
I have the same problem but i've got a solution for this and it's very simple.
For someother reason ActiveSync will boot on the background of your device even when you close it, it will boot up within 10 min or less.
This is the thing you need to do:
Before you plugin your usb cable to sync......
Run taskmanager and close activesync. When you are sure that this application is not running then plugin your USB cable.
It worked for me!
Click to expand...
Click to collapse
I've tried that, didn't work
I had this exact same problem happen to me at the end of November - I was using WMDC 6.1 for months then all of a sudden I could not connect (same error message you described). I went back and looked through the MS Windows updates and identified a NVIDEA driver update had caused my problem. Used system restore to roll it back and then everything worked fine.
ellergek said:
I had this exact same problem happen to me at the end of November - I was using WMDC 6.1 for months then all of a sudden I could not connect (same error message you described). I went back and looked through the MS Windows updates and identified a NVIDEA driver update had caused my problem. Used system restore to roll it back and then everything worked fine.
Click to expand...
Click to collapse
How do I look back at the MS Windows updates? and this will automatically tell you whats wrong?
DVS_WiNdz said:
How do I look back at the MS Windows updates? and this will automatically tell you whats wrong?
Click to expand...
Click to collapse
ya..i bought my girlfriend the HTC Touchdual and has the same problem as well. She can't seem to sync with her Win XP and is only her 2nd time trying to sync and it failed already. In between, I don't think there was any internet connection to update anything.
Please help!
(Sorry to borrow this thread to solve the same problem but on another device btw, I own a Kaiser myself but currently didn't face any problem yet..touch wood!!)
Dwimmerlaik, did you have any luck fixing the problem?
Solved my USB Connection issue in Vista
After trying everything I could find on the net to solve my inability for Vista to stay connected with my HTC Kaiser (ATT TILT), I found the problem exists with the MicroSD card. No matter what, Vista would connect then disconnect my phone after a few seconds. After weeks of searching I finally just decided to take out my 2Gb MicroSD card.....and now Vista maintain connections and I am finally able to sync via WMDC.
Spread the Word!!!! Take out the MicroSD.
jbenado said:
After trying everything I could find on the net to solve my inability for Vista to stay connected with my HTC Kaiser (ATT TILT), I found the problem exists with the MicroSD card. No matter what, Vista would connect then disconnect my phone after a few seconds. After weeks of searching I finally just decided to take out my 2Gb MicroSD card.....and now Vista maintain connections and I am finally able to sync via WMDC.
Spread the Word!!!! Take out the MicroSD.
Click to expand...
Click to collapse
too bad I'm not using Vista..
Anyone else have this problem and solved it?
-Try to use the USBs at the back of your PC(not on the front of the case).
-Try to buy another cable(That SHOULD BE an USB2.0 HighSpeed certified shielded cable. That costs something about $6 ).
nsa666 said:
-Try to use the USBs at the back of your PC(not on the front of the case).
-Try to buy another cable(That SHOULD BE an USB2.0 HighSpeed certified shielded cable. That costs something about $6 ).
Click to expand...
Click to collapse
I've tried the back USB ports.. don't work.. and I've tried numerous USB2.0 cables.. it just keeps saying USB device not recognized.
i tried uninstalling the activesync..
then. install it again..
voila, my wizard got connected..
by the way, im using the blackdiamond rom
layzien0n0n said:
i tried uninstalling the activesync..
then. install it again..
voila, my wizard got connected..
by the way, im using the blackdiamond rom
Click to expand...
Click to collapse
Didn't work for me either
I've tried doing that multiple times..
Go to phone, menu, options, time zones tab, uncheck the Auto change time zone & clock.
This is a known bug in the firmware that causes A/S to automatically start & then sometimes it tries to start a second sessions of A/S when you plug in to your PC. Give it a try, have you ever noticed that A/S is running in task manager even though you're not connected or just reset? Just one thought.
GSLEON3 said:
Go to phone, menu, options, time zones tab, uncheck the Auto change time zone & clock.
This is a known bug in the firmware that causes A/S to automatically start & then sometimes it tries to start a second sessions of A/S when you plug in to your PC. Give it a try, have you ever noticed that A/S is running in task manager even though you're not connected or just reset? Just one thought.
Click to expand...
Click to collapse
Just tried it.. didn't work..
Hi, i have recently installed ms active sync 4.5. However my tytn ii will not establish a connection with my pc. It charges just fine but does not connect. I have searched all over but did not find a solution to my problem. i was wondering if it mightbe the cable i got with my device when i purchased it. it is a usb to "mini usb" like the motorolas and nokia 6300 use. Could this be my problem?
I doubt it's because of the cable (though could be). Try unchecking start>settings>connections>usb to pc.
I have the same problem, and have tried connecting with and without advanced network functionality.
activesync does not respond at all, even when trying to connect from activesync on my pc.
I have the same problem, charging o.k., but USB connecting not work
Before I had same problem. The reason was I have installed some 3rd party program what somehow blocked the sync.
I have un-installed this program but it couldn't help because the registry setting was modified by this software. So finally I ended up with a hard reset and reinstall everything. After that the sync just work fine again.
Sigh, i thought it might come to that.
hard reset 2x, no effect
flah rom from SD card, Duty V1 Daimond....no effect
flah rom from SD card, L26 V6 Daimond.... I have the same problem, charging ok, USB data connecting not work...
Well, hard reset complete to no effect. So frustrating!!!! I have been troubleshooting for ages and have nothing to show for it. Surely someone on this forum has solved this problen before.
Hi
I had the same problem following a rebuild of my laptop.
Problem traced to my firewall which had blocked the connection.
Once rule changed to allow no further problems.
Hi colinm, what did you do exactly? It may help me out of this situation.
Doesn't anyone know anything about this?
Yeah i had it get the latest update for active sync from windows its a latest driver pack goto teh windows home and look on there it sorted my one out
what version is it? i have 4.5 right now.
If you could provide a direct link that would be great.
I was trying in 2 different PC ( Vista, Win XP), but the same problem, cable is ok....
I would really like to know what the more experienced members think about this but no-one really seems to want to reply. also i would like to know is the usb data cable plug identical to the htc original handsfree plug which is an exact fit. as i mentioned before my data cable is more like a mini usb, like the motorolas use. it fits (not perfectly like the handsfree), charges but there is no recognition between the device and the pc (xpSP2 running activesync 4.5 which came with the device).
Please help, i may seem to be a noob but i have tried available advice and troubleshooting has become repetitive.
My Mobile Device Center from my Tilt to Windows Vista stopped working a few weeks ago. Tried everything to no avail.
there was one thing that i couldn't do while troubleshooting.
"Do the following:
Disconnect the device.
Open Network Connections in Control Panel on the PC.
Note If your Control Panel is set to Category View, open Network and Internet Connections, and then open Network Connections
Right-click the local area connection created by ActiveSync, and click Properties. In the Connect using box, Windows Mobile-based device is displayed.
In This connection uses the following items, select every check box (to select all protocols).
Reconnect the device."
i cannot see the network icon active sync has created. which leads me to believe that this might be the problem. does anyone know how to fix this?
will updating to SP3 do anything, gonna try will let you know.
link with answer:
http://forum.xda-developers.com/showthread.php?t=362679
thanks champ worked a treat. eventually.
Hi,
I am getting a bit frustrated over this.
When I connect my X1 to my Vista x86 nothing happens (well the USB task tray icon show for about a second and vanishes again).
When I disable the "advanced option" in the USB/PC connection settings in the X1 I at least get a USB connection with something identified as "PocketPC USB Sync".
Any idea why this is happening and how I can get a real connection with the win mobile device center?
Thanks for helping me out!
Cheers,
Tillman
maybe give this a try:
http://modernnomads.info/wiki/index.php?page=Windows+Mobile+Device+Center+Troubleshooting
I've once had the issues of not able to connect my Windows Mobile device with vista too, and it can get very annoying.. good luck with it.
You might want to try and disable the firewall and then connect the device. I had this problem with Sygate Personal Firewall (sygate was bought by symantec and personal firewall is now terminated and no longer available)
Thanks for the quick response guys!
I already tried disabling the firewall (nod32) but that did not help.
Also checked all services - everything is peachy in that department.
But still - no connection.
When I switch back to "legacy mode" (disabling the advanced option in usb/pc settings on the device) then the device will tell me that I need to install active sync 4.5 or higher and wmdc still does not connect.
This is really strange...and annoying and the same time.
Any more ideas or any way for me to debug what's going on?
Thanks for you help!
Have you intalled "Windows Mobile Device Center 6.1" on your Vista-PC?
The MobileDeviceCenter should be standard without the need to install...
At my Vista Home the X1 had no problems to connect.
Open the Mobile Device Center and delete all old connections of other PPC. Then start your PC again, Softreset your X1 and try again. This should help. I had the problems too, when first connecting, because he didn't liked my G900-connection which was first
After this I too could install my G900 again and no problems since yet (2 weeks).
pf said:
The MobileDeviceCenter should be standard without the need to install...
At my Vista Home the X1 had no problems to connect.
Open the Mobile Device Center and delete all old connections of other PPC. Then start your PC again, Softreset your X1 and try again. This should help. I had the problems too, when first connecting, because he didn't liked my G900-connection which was first
After this I too could install my G900 again and no problems since yet (2 weeks).
Click to expand...
Click to collapse
Well sometimes the Mobile Device center could stuff up or not work due to some issues such as installation of Mobile Device Center 6.1 went wrong. I have experienced that I think I didn't follow the procedures correctly and things just wouldn't work. Eventually I had to do some uninstall and reinstall many times to finally get it working.
When I first plugged mine it it installed some drivers but didn't show up in the Mobile Device Center; unplugging and replugging in caused it to work...did you change settings in between plugging in for the second time?
What I have tried so far (and nothing worked):
Uninstall / reinstall WMDC
Uninstall / reinstall Win Mobile Remote Adapter (yes, this does show up once I am connected with "advanced" USB mode)
Uninstall / reinstall "PocketPC USB Sync" (shows when X1 is set to legacy USB mode)
When in "advanced" mode I can also see a new LAN connection showing up in network overview.
The same X1 on a different Vista 32bit right next to this one will connect just fine. So it's definitely about a driver or config thing with this Vista.
This is driving me...well you know what.
btw, you did try restarting your comp when performing some of those steps, and you did try different USB ports right?
I know that you had to ask.
Yes I did. I have rebooted the system several times in between all those reinstallation tasks.
By the way. When I am in USB legacy mode and reconnect the USB cable then the X1 will show a messagebox telling me that it's connecting with the host and that the user credentials / user account (having to translate here) are correct.
But still NO connection visible in WMDC.
I had the same problem with my X1. I assumed that because my HTC Diamond worked the X1 would as well.
I finally installed WMDC from the SE install cd, and bingo!! al good. Hope it works for you...
Wow!
Even though it does not work (yet) it's showing some new signs.
Installing WMDC from SE disc fails at 99% progress and then rolls back.
There's gotta be some installation error log this, right?
Thanks for coming up with that suggestion. Really, I should try installing from vendor CDs more often instead of hunting down the latest version on the net.
TillmanZ said:
Wow!
Even though it does not work (yet) it's showing some new signs.
Installing WMDC from SE disc fails at 99% progress and then rolls back.
There's gotta be some installation error log this, right?
Thanks for coming up with that suggestion. Really, I should try installing from vendor CDs more often instead of hunting down the latest version on the net.
Click to expand...
Click to collapse
maybe give event viewer a try and check under Windows Logs (not sure if it will be application or system tho)
just in case you aren't sure, in vista either type in "Event Viewer" in the start menu search bar, or type in "eventvwr"
Don't you just like vista?
That helped (to install SE's WMDC). The issue was that my HTC Universal was still connected to one USB port (for testing purposes since that device is not recognized either).
As soon as I unplugged the HTC I was able to complete the WMDC installation.
Unfortunately though it still won't connect to my X1.
Any more ideas?
what is your settings in Windows Mobile Device Center connection Settings?
Well here is my settings that is working with my x1:
Allow USB connections checked
Allow connections to "DMA"
This computer is connected to "Automatic" (this shouldn't matter)
Allow automatic device authentication checked
Allow data connection on device when connected to PC (this shouldn't matter either)
also, while this link was in the first link that I have posted for trouble shooting, just want to make sure you actually tried The offical Windows Mobile Device Center troubleshooting guide?
http://www.microsoft.com/windowsmobile/en-us/help/synchronize/device-center-troubleshooting.mspx
namely these steps:
Quote"
If Windows Live OneCare is installed on your machine, it may be blocking the device connectivity. Please click here for the steps to configure Windows Live OneCare to allow the device to connect.
My device wasn’t connected during this installation.
While it is not a strict requirement that you have a device connected during the installation process of Windows Mobile Device Center, we highly recommend that you do.
"
I didn't have the DMA set (changed that now). Everything else already was like you described and it does not work.
This really freaks me out. I always hated my iTunes/iPhone connectivity but that honestly works much smoother. Of course I do understand that this behavior is non standard as I have experienced myself that the phone works with my other Vista machine but that does not really help me here.
Any update on this? I am having the same problem.
I'm having the _exact_ same problem too, but in Vista x64. I don't know why WMDC can be such a c**t sometimes, as I have never been able to 'sync' with my Media Center PC.
My only saving grace is that my laptop has Bluetooth, and syncing works great on it. I have never had success connecting the USB cable (with many options changed around of course) to either of these computers. Only Bluetooth syncing works for me...
Hopefully we can find the answer!
What USB cable are you using??? the one that came with Xperia??? Cos the one that came with my Xperia never worked out of the box, it could only charge...
I also got another extra cord which came in another box, that worked fine for both syncing and transferring data until today, now it says USB device not recognized, maybe I was trying the flash X1 with new ROM through SEUS, did the whole lower volume key and power button to get the 3 strips.
Now I am using the USB cable that came with my external HDD, that's currently working, hopefully it won't fail me.
so any ideas??? I don't want to keep changing cables...
Dear All,
I am now reading over the forums for about three days. But still I dont have a solution for my sync problem. The problem is that after I flashed my kaiser it won't connect to activesync. But the STRAINGE think is, that when I put it in bootloader the computer does regonize my kaiser, and I can flash another rom on it.
I also got a MDA touch and when I am connecting that one to my computer, everything workes fine. So the problem is not in the computer. What did i already tried:
- turned off the advance USB settings on the kaiser
- reinstalled my whole WINXP and try to connect
- reflash in VISTA and WINXP
- Put the original ROM back
- check if the repplog is in the Windows file
- Put the firewall off
- Googled on every thinkeble words
So i think that the problem is in te phone, because my touch is normaly connecting. The only thing my kaiser is doing now is when i put in on the computer is recharing.
Does sombody have the knowlegde of getting my kaiser back to sync? It will let me sleep a lot better!
Regards,
Gertjan
usually truing off the option (Enable faster data synchronization) fix the problem...
this is the first time time I read about such problem that was not fixed by all you did...
there are some other things, they may not work, but they're worth of a try:
1. try flashing different radio, not only ROM
2. try changing the USB port on your PC
3. did you try syncing with another PC?
I had a similar problem with one of my PCs, it used to sync with no problems, then it stopped! the other PC i have syncs with no problems
all I did is disable the option (Enable faster data synchronization) in USB to PC in the connections tab
I really hope you'll find a fix soon
Do you use Dashwire? I have to kill the Dashwire process to make sync work... Just wondering?
If I understand your post correctly, you have 2 active sync devices. Are they by any chance named the same? I had that problem with my HP 3955 which is nothing more than a universal remote now but I charge it with my computer and it connects to active sync. Anyways long story short I named my phone Ron_Mobile when I got it which is what my PDA is named and I had active sync problems.
Sorry didnt help
Fingerlickin said:
If I understand your post correctly, you have 2 active sync devices. Are they by any chance named the same? I had that problem with my HP 3955 which is nothing more than a universal remote now but I charge it with my computer and it connects to active sync. Anyways long story short I named my phone Ron_Mobile when I got it which is what my PDA is named and I had active sync problems.
Click to expand...
Click to collapse
Thank you for your reply regarding my problem, but I changed the name and reset my device. After that he is still recharging and not connecting.
No Succes
duke911 said:
usually truing off the option (Enable faster data synchronization) fix the problem...
this is the first time time I read about such problem that was not fixed by all you did...
there are some other things, they may not work, but they're worth of a try:
1. try flashing different radio, not only ROM
2. try changing the USB port on your PC
3. did you try syncing with another PC?
I had a similar problem with one of my PCs, it used to sync with no problems, then it stopped! the other PC i have syncs with no problems
all I did is disable the option (Enable faster data synchronization) in USB to PC in the connections tab
I really hope you'll find a fix soon
Click to expand...
Click to collapse
Thank you for your reply, i did all the things you suggested. And still nothing changed. I flashed a diffirent radio, changed the USB port and I alrady tried to sync with serveral other computers. The strainge thing was, that after a reflash of the ROM of Athene (that I use mostly) I suddenly get this problem, and before I didn't have this problem at all...
well hope that someone else can help me.
partly solved....
jorra said:
Do you use Dashwire? I have to kill the Dashwire process to make sync work... Just wondering?
Click to expand...
Click to collapse
Dashwire? didn't know the existing of this service, so i searched it up. This service is a very good alternative for the time that I dont have activesync to work.
you might want to reflash the rom. i had the same problem after using -G- series 4 for almost 3-5 months, all of a sudden activsync stop working for some odd reason. so i reflashed with the latest -g- rom and now everything works.
itzstevo said:
you might want to reflash the rom. i had the same problem after using -G- series 4 for almost 3-5 months, all of a sudden activsync stop working for some odd reason. so i reflashed with the latest -g- rom and now everything works.
Click to expand...
Click to collapse
I installed the latest Garmin but still no succes..
I had the same problem. It happened when I flashed one of g-roms on my vista laptop. what I did was uninstalled and then reinstalled wmdc because apparently what had happened is something messed up with the drivers that recognizes my phone. I also hardreset just for good measure. I hope that helps.
david2327 said:
I had the same problem. It happened when I flashed one of g-roms on my vista laptop. what I did was uninstalled and then reinstalled wmdc because apparently what had happened is something messed up with the drivers that recognizes my phone. I also hardreset just for good measure. I hope that helps.
Click to expand...
Click to collapse
Nope didnt work, also tried on other computers and reflashed couple of times...
Same problem
Yes, I had the same problem as you. Some ROM will do that and some will pass that ActiveSync with no problem. Personally, I had to go back to the ATT original ROM and ActiveSync works again. Strange, but true.
I had the same issue a week ago...it ended up being the usb port on the phone...had to have it replaced. But--since you can still flash via usb, that probably isn't the problem.
I would uninstall active synch or mobile device center reboot and reinstall...then connect the device.
ok I had a strange problem last night with my wife's G1, it made me think of this thread. I solved her problem and I doubt you have the same problem but here goes anyways.
My wife just got a G1. I plugged it into my computer to load some MP3's on it for her since the G1 is supposed to act like a MicroSD card reader. It started charging but no USB connection was detected. It worked on her computer but not mine. After an hour or so I finally figured it out. The USB cable I use for my kaiser has a 3 foot USB extension on it. after using a different cable without an extension it worked. Try another USB cable.
P.S. "load some MP3's on it for her" HAHAHA I just wanted to play with her new toy!!!!!!!!!!!!
Broken?
Thanks for all the reply people, but still no succes Can the damn thing also just be broken??
Regards