No Network to call but 3g works(Solved by fluke) - G1 Q&A, Help & Troubleshooting

Got a new problem with my G1, basicaly I used my phone placed it in my pocket went out then when I next checked my phone I had no signal, I didn't take too much notice of it. When I got home and also there I had no signal, did the obvious rebooting, no joy. Then I did a wipe restarted the phone, still no signal now this is the strange part I had 3g because my phone let me sign in also started syncing my phone contact. I can browse on the net also download from the market but when i dial a number I get the message Not registered on network. So when I went to settings/call settings/network operators/available networks clicked on t-mobile it says Your SIM card does not allow a connection to this network. Then just for fun try it with the other network operators same message. Also my sdcard was reformated.
Then I downgraded to rc7 (dreaming.nbh) rebooted no call signal but can browse and use market so I've updated to android 1.5 ota still no joy any ideas I planing to take to a t-mobile store let them check it also has anyone else had this problem before.

wasuup said:
Got a new problem with my G1, basicaly I used my phone placed it in my pocket went out then when I next checked my phone I had no signal, I didn't take too much notice of it. When I got home and also there I had no signal, did the obvious rebooting, no joy. Then I did a wipe restarted the phone, still no signal now this is the strange part I had 3g because my phone let me sign in also started syncing my phone contact. I can browse on the net also download from the market but when i dial a number I get the message Not registered on network. So when I went to settings/call settings/network operators/available networks clicked on t-mobile it says Your SIM card does not allow a connection to this network. Then just for fun try it with the other network operators same message. Also my sdcard was reformated.
Then I downgraded to rc7 (dreaming.nbh) rebooted no call signal but can browse and use market so I've updated to android 1.5 ota still no joy any ideas I planing to take to a t-mobile store let them check it also has anyone else had this problem before.
Click to expand...
Click to collapse
Sounds like a problem with your network, not with your phone. Either that, or your SIM card is fried. Assuming you're on T-Mobile from your post, you need to contact them for a new SIM card (you can do this inside any of their stores.)

lukekirstein said:
Sounds like a problem with your network, not with your phone. Either that, or your SIM card is fried. Assuming you're on T-Mobile from your post, you need to contact them for a new SIM card (you can do this inside any of their stores.)
Click to expand...
Click to collapse
Just to prove my sim is working fine I have put my sim in an old nokia and just rung customer service and got my balance this proves my sim is in working nic.
On the G1 I can't call what so ever or send a text just getting 3g coverage.
Thanks for the advice.

wasuup said:
Just to prove my sim is working fine I have put my sim in an old nokia and just rung customer service and got my balance this proves my sim is in working nic.
On the G1 I can't call what so ever or send a text just getting 3g coverage.
Thanks for the advice.
Click to expand...
Click to collapse
I'd probably try wiping and re-flashing.

h.nocturna said:
I'd probably try wiping and re-flashing.
Click to expand...
Click to collapse
he did lol read the first post
in fact after doing so, he did a super wipe
Then I downgraded to rc7 (dreaming.nbh)
Click to expand...
Click to collapse
It really may be the SIM card or the SIM card reader in your phone (more likely the SIM card) it may work on another phone
try cleaning the contacts (the ones on the phone, not the ones IN the phone) ?

Call customer service and ask them to take you off whatever tower your phone is now on? suposebly pulling the battery will do it to.. Also get Anycut and make a short cut to phone info an toggle radio on off?

same problem occasionally
wasuup said:
Got a new problem with my G1, basicaly I used my phone placed it in my pocket went out then when I next checked my phone I had no signal, I didn't take too much notice of it. When I got home and also there I had no signal, did the obvious rebooting, no joy. Then I did a wipe restarted the phone, still no signal now this is the strange part I had 3g because my phone let me sign in also started syncing my phone contact. I can browse on the net also download from the market but when i dial a number I get the message Not registered on network. So when I went to settings/call settings/network operators/available networks clicked on t-mobile it says Your SIM card does not allow a connection to this network. Then just for fun try it with the other network operators same message. Also my sdcard was reformated.
Then I downgraded to rc7 (dreaming.nbh) rebooted no call signal but can browse and use market so I've updated to android 1.5 ota still no joy any ideas I planing to take to a t-mobile store let them check it also has anyone else had this problem before.
Click to expand...
Click to collapse
i'VE had the same issue, occasionally, I'm fairly certain its the sim card, not the phone. you can take the battery out, pull out the sim card, clean it up (don't use watter or anything that'll scratch it of course) and put it back in, make sure its securely in there, and boot up the phone, however, I've also noticed that sometimes in the middle of the night (like around 2AM to 330AM PST) sometimes cell coverage gives out for t-mobile where I'm at (friends confirmed), if you only just recently recieved 3g in yoru area, they are doing maintenance to get it up and running perfectly, so don't fret too much
EDIT:
Another thing I did was made sure to mess with the APN settings. dont' edit them, just try and change your APN from T-mobile to ATT, wait for it to say "not supported by sim" and then switch back over to T-mobile, that worked for me twice now

I'm having this same problem, only I can't surf the web or use the market. :\ Any help would be GREATLY appreciated.

Sorry to reply so late but the probem is now solved, this is what I did, I took out my sim card out the phone put it in an old phone to see if my sim had any issues but I forgot to take out the sim and put it back in my g1 went sleep.
Next morning put the sim in my g1 and all is fine got connection and all functions working, then waited a few hours no problems at all.
So I rerooted installed the danger spl and custom rom and the probem has just vanished, haven't got the slightest clue why that happened or what caused it.
The sim is new just under a month old lost my old 1 uk t-mobile charged me just under a £10 for a new 1 even if your on contract thiefs

wasuup said:
Sorry to reply so late but the probem is now solved, this is what I did, I took out my sim card out the phone put it in an old phone to see if my sim had any issues but I forgot to take out the sim and put it back in my g1 went sleep.
Next morning put the sim in my g1 and all is fine got connection and all functions working, then waited a few hours no problems at all.
So I rerooted installed the danger spl and custom rom and the probem has just vanished, haven't got the slightest clue why that happened or what caused it.
The sim is new just under a month old lost my old 1 uk t-mobile charged me just under a £10 for a new 1 even if your on contract thiefs
Click to expand...
Click to collapse
its probably
A) the SIM got dislodged or
b) your G1 contacts were dirty.
All the above could cause the phone to not read the information on the SIM
Blowing the dust out/wiping the goldcontacts where the sim goes, and tightly inserting the sim might help, grandmegabosses

Related

Help! Can tmobile shut down your service if you dont have data plan?

I was on a 5.99 data plan on iphone and switched to the g1. Recently, i noticed my internet was no longer working. Today i took out the battery and sim to clean the phone and when i put it back in, it says "no sim" when there is already a sim card.
I am able to go inside the phone and do everything, but it says no sim. I also made sure i put the sim back in right.
Can t-mobile shut down ur service if you don't have a data plan from them?
How can i bypass this?
Can they, probably. Will they, well you are kind of bypassing the system. Did they, call and find out why your phone says no sim, or go to the store.
Sounds like you broke something while cleaning. I don't think T-mobile has the ability to make your SIM unreadable OTA.
well the sim works fine on my samsung phone
uansari1 said:
Sounds like you broke something while cleaning. I don't think T-mobile has the ability to make your SIM unreadable OTA.
Click to expand...
Click to collapse
Your carrier can block your IMEI, they only do that if the phone is stolen or something.
To the OP, your SIM's probably broken. Go to a Tmo store and they should be able to transfer your number to a new one (that will probably take a few days).
if there is somthin wrong with the sim, then how is it that it works on my samsung t819
nevermind, i went online, logged onto tmobile, changed my phone to some cheap one and tried again and it worked, not sure wat was the issue

Nexus isn't finding network :mad: Help is needed

My Nexus was on 5.0.41, all working sweet, then it stopped "finding" the network. No update, flashing or anything was done prior to the problem.
I tried a SIM from another provider, but still - the "No Service" is written on screen, and when I try to search for networks, it says "Error searching for networks".
I then tried the following ideas (nothing helped):
- Reflashed the Radio image.
- downgraded the Radio image.
- Upgraded it again.
- Flashed the Stock ROM (unrooted and rooted).
- Flashed CM5053.
All was done with wipes as needed.
Any suggestions will be more than welcomed!
Can the device just get bricked like that? with no reason?
It sometimes identifies the SIM's provider (Orange for example) but always with No Service.
It sounds like your SIM card slot isn't holding the card in tight enough to make full contact... try putting a business card, cut down to size, between the SIM and the phone's frame (note, not the contacts side, but the back side) to force the SIM down onto the reader tighter.
If that does nothing, not sure what to tell you?
it didn't help
I'm Italian and I have the same your problem .. I only work in 2G GSM'...ve tried to see if you do so?
I opened another tread here Forum
You need a new SIM.
I just had this problem on Friday. The SIM some how falls of the network and your provider network will not allow it to reconnect.
I can't remember, but if I am right Orange is owned/owns by T-Mobile. Hence they have the same network.
The puzzling part about this is why it happens. This is the second SIM I have gone through with my N1, I also had one go with my G1, my sister bought that G1 and the SIM went out again. My mom bought her G1 same day as me and hers has died once. My friend has a MT3G and his has died two times now. I find this extremely annoying.
I tried every suggestion on the internet for repairing or troubleshooting a SIM. It is a waste of time. Well, everything short of dropping it in isoproply alcohol to clean the contact.
I tried a 2G and a 3G SIM on mine, and had the same result, so my problem is different.
My device just doesn't register with the network, no matter what provider or SIM generation I choose.
Can I ask for a RMA if I unlocked the bootloader?
I do not know you definitely do not pass it under warranty
Ryan then you say you clean the contacts of the nexus or the sim with isopropyl
Mine is now doing that as well and so far everything that I tried isn't fixing it. I get it to connect briefly with edge and then nothing. I am going to try a new sim tonight after work and see if that helps, otherwise unsure of what to do after that...anybody got any answers or suggestions?
I've been suffering from this... have an RMA coming but I got mine to work. Make sure you also have CDMA preferred on there or whatever the default is. If it says unknown you have to reboot the radio somehow. I pulled my battery, waited 5-10 seconds. Then i went and checked airplane mode on and off. Then i checked the service menu again. I can't remember if i had to pull the battery another time but it came back from "unknown" to cdma preferred. You can also try turning the radio on and off via the service menu. Finally select your radio bands for your region by pressing the menu button under phone information again in the service menu and select radio bands. I'm not sure if automatic is a good or bad idea but it couldn't hurt testing it if you still have some issues even after selecting your region specific bands. After this you should be able to maybe search and register or you may need to turn the radio on and off again via airplane or the service menu. I played around with it alot to get it running again.
Also I'm tmobile usa using the one for t-mobile bands. I'm not sure if CDMA preferred is a world wide setting or if its gsm or something else.. but the bands are specific to your region definitely.

Nexus one not reconnecting to mobile network

My N1 will not reconnect to a mobile network if it has been sitting for a few hours in a no-coverage area, such as a building. I cannot get it to reconnect, even after refreshing the network search. This action only leaves me with no result or a message saying that there was an error in searching or connecting to mobile networks. The only solution is to restart the phone. Every time I try to turn the phone off after this error has occurred, the shutdown sequence hangs until either I become frustrated and do a battery pull, or it automatically restarts and do a battery pull, or it automatically restarts itself. Furthermore, the phone used to give me an error notification saying that the phone does not have carrier service. Now, it does not. Furthermore, the phone used to give me an error notification saying that the phone does not.
I tried uninstalling all my programs and nothing has worked for me. I've also tried toggling the airplane mode to no avail.
I'm considering putting on the cyanogen ROM to see if it would fix this error, but I am hesitant to void my warranty. It's a pretty serious problem as I'm very frequently in a building where I don't get service. It's quite frustrating to have to wait to reconnect to a mobile network once I leave the building and hope that the error didn't occur or have to do a battery pull every time I realize that the phone simply won't reconnect.
Can anyone suggest any solutions?
Mod it. What have you got to lose? Your overall performance will increase. The radio signal may even improve. Your call.
jacka$$1 said:
Mod it. What have you got to lose? Your overall performance will increase. The radio signal may even improve. Your call.
Click to expand...
Click to collapse
thanks for the tip. i've been thinking about it. it's the warranty i don't want to lose. eh i'll keep thinking about it.
this phone sucks. it's glitchy, can be sluggish. iphone got dumbed down but at least its functions work.
meh
Hey!
You dont want to lose your warranty, then use it!
Your phone seems to be faulty...
My phone is experiencing the same problem as of yesterday. Won't connect. Wonder if it's a T-Mobile issue.
laughter95 said:
thanks for the tip. i've been thinking about it. it's the warranty i don't want to lose. eh i'll keep thinking about it.
this phone sucks. it's glitchy, can be sluggish. iphone got dumbed down but at least its functions work.
meh
Click to expand...
Click to collapse
Its only glitchy coz you have stock rom
Cyanogen is really stable and adds alot of features / functionality.
Fair enough you dont want to lose warranty but i remember in the general thread that lots of hardware failures and others can still fix your n1 under warranty even though they unlocked the bootloader.
I too have this problem, hopefully the 2.2 update will fix the problems.
Can you guys confirm if its android or your service provider thats causing this...
laughter95 said:
My N1 will not reconnect to a mobile network if it has been sitting for a few hours in a no-coverage area, such as a building. I cannot get it to reconnect, even after refreshing the network search. This action only leaves me with no result or a message saying that there was an error in searching or connecting to mobile networks. The only solution is to restart the phone. Every time I try to turn the phone off after this error has occurred, the shutdown sequence hangs until either I become frustrated and do a battery pull, or it automatically restarts and do a battery pull, or it automatically restarts itself. Furthermore, the phone used to give me an error notification saying that the phone does not have carrier service. Now, it does not. Furthermore, the phone used to give me an error notification saying that the phone does not.
I tried uninstalling all my programs and nothing has worked for me. I've also tried toggling the airplane mode to no avail.
I'm considering putting on the cyanogen ROM to see if it would fix this error, but I am hesitant to void my warranty. It's a pretty serious problem as I'm very frequently in a building where I don't get service. It's quite frustrating to have to wait to reconnect to a mobile network once I leave the building and hope that the error didn't occur or have to do a battery pull every time I realize that the phone simply won't reconnect.
Can anyone suggest any solutions?
Click to expand...
Click to collapse
I have the same problem and it's starting to bother me a lot because my car is parked in a garage with no coverage. My in-car BT then becomes useless as my phone won't reconnect to the network once I exit the garage
I just called Google support 10 mins ago about this and they went through normal protocol to reset to factory settings. They then called Tmo and let them know what the issue was while I was still on the phone. Tmo unregistered my phone from the network while my battery was taken out of my phone and then reregistered my phone to the network. Tmo asked me to monitor this for a few days and call them directly (not Google) if the issue persists. They will then elevate this to a higher level because they feel this would be a network problem, and not a hardware issue.
Hope this helps! Please post what you have tried to solve the problem!
rensky said:
I have the same problem and it's starting to bother me a lot because my car is parked in a garage with no coverage. My in-car BT then becomes useless as my phone won't reconnect to the network once I exit the garage
I just called Google support 10 mins ago about this and they went through normal protocol to reset to factory settings. They then called Tmo and let them know what the issue was while I was still on the phone. Tmo unregistered my phone from the network while my battery was taken out of my phone and then reregistered my phone to the network. Tmo asked me to monitor this for a few days and call them directly (not Google) if the issue persists. They will then elevate this to a higher level because they feel this would be a network problem, and not a hardware issue.
Hope this helps! Please post what you have tried to solve the problem!
Click to expand...
Click to collapse
^ it worked! my phone reconnects to the cellular network after what Google/Tmo did for me on the phone!
I haven't tried calling tmobile, but it is NOT something that will be fixed by hopping on cyanogen's rom. I've been rooted on cyanogen's rom for quite some time and this problem still exists on my n1 which is SUPER annoying. I will try calling tmobile to see if they can fix it on their side, but rooting is not the fix here.
I had the same issue. I used anycut and phone info shortcut and changed the wireless default setting to us and it totally fixed the problem. Have not had that issue again.
-------------------------------------
Sent via the XDA Tapatalk App
I resolved this by going to the T-Mobile store where they replaced my SIM card. They made a copy to a new SIM card, installed it and everything works fine.
For the record symptoms included:
* "Error while searching for network" message
* Found networks but said "your SIM card is not authorized for this network" when connecting
* Network listed as "No service" or "Emergency calls only | T-Mobile"
I get this too with an at&t phone.
Have asked for a replacement device from HTC (since the reception is crappy to begin with).
I also have audio quality problems when reception is only 1-2 bars.
Will see if the new phone is better.
I had this problem regularly. It hasn't happened once since I upgraded to Froyo, so I think it has been fixed in that release.
sometimes have this too, i fix it by going to the settings > wireless > mobile networks > APN. at first i deleted and retyped my password in the selected APN, now i just click my network in the APN settings, don't change anything and leave. It immediately reconnects after that.
edit: and i have stock froyo & live in belgium.
I got a new, replacement phone from HTC today.
This new phone has a BIG PROBLEM with this issue.
Even if I am only without reception for a couple of seconds (go through the garage, etc.) it will not connect to any network until I reboot.
My old phone would only experience this problem maybe 25-35% of the time.
Very, very annoying!!!
wildfyr said:
I resolved this by going to the T-Mobile store where they replaced my SIM card. They made a copy to a new SIM card, installed it and everything works fine.
For the record symptoms included:
* "Error while searching for network" message
* Found networks but said "your SIM card is not authorized for this network" when connecting
* Network listed as "No service" or "Emergency calls only | T-Mobile"
Click to expand...
Click to collapse
I had similar issues and called tmobile support. I was first linked to Google support. They went through the similar process as described by in the first page. (#*#*4636*#*# select USA band etc). While I was on hold, they called t mobile tech support and had them reset network connection and tried to get me onto a different tower etc.
Tmobile support stated that my sim card (had for about 2 years) was the cause of the issue as they can't handle smartphones as well as their new sim cards. They also said the new sim should improve reception and connection stability (Don't see how a new sim could do this but what do I know?). Moreover, they noted my account and told me to go into the nearest store for a new sim card. Went into the nearest tmobile store told them the issue, they pulled up my account and gave me a new sim. Took less then 5 minutes and I have not had the issue with staying connected to the tmobile network.
I will update this after a few days to see if I still have the issue.
I have the same problems that i cannot connect to network here in germany. first i think it was my sim card, but befor i had another provider (E-Plus) where i had the same problems with reconnecting to network. and one day my eplus sim card is broken so i had to buy a new one by t-mobile. i have tried a lot of roms from here (cyanogen/ 5.0.7 /5.0.8T5 Kangorama rodriquezstyle and leofroyo) everyone seems to have the same problems with reconnecting to network. i hope im not alone with my problems and someone can help.
hmm...
Count me as another. I just upgraded to froyo and it went beserk. Had no service for a while. It would only come on after constantly tapping "select network automatically" until it kicked me out of the menu. It started getting better but kept kicking me out of 3g. I set it to stay always on 3g and it seems to be better... still I'm going to call tmobile and see if I can get a new sim as well.
Thanks for the info guys!

[Q] Internet Troubleshooting

I just bought this new phone 14days ago. I got my number transferred from a prepaid to a new simcard. Everything was good until they actually ported my number to the new simcard. After that i have NO internet at all.
I have a 3G icon and can call/sms but as i try open the browser it says. The page cannot be find. Also when i turn my phone off and on it says after i dialed my pincode: Error cant apply settings to modem.
My provider is T-mobile here from the netherlands, they had some interference at the beginning at the week, but i spoke with them today and they can see everything should work. I tried to make a new APN with the guidance from T-mobile but it dosent help. Also rebooted it 4 times from fabric settings, still nothing.
Can say that i havent done anything with the phone, its not hacked/rooted or whatever. Basically in same shape as when i bought it.
I read another tread that also descripes the problem i have but these phones are rooted, and didnt really get any solution out of it.
http://forum.xda-developers.com/archive/index.php/t-995363.html
Dont know if its any help, but i can connect to the internet with my WIFI connection at home.
Does anyone have ANY idea to what i can do?
Thanks in advance!
Joe
Notice
Gstar88 said:
I just bought this new phone 14days ago. I got my number transferred from a prepaid to a new simcard. Everything was good until they actually ported my number to the new simcard. After that i have NO internet at all.
I have a 3G icon and can call/sms but as i try open the browser it says. The page cannot be find. Also when i turn my phone off and on it says after i dialed my pincode: Error cant apply settings to modem.
My provider is T-mobile here from the netherlands, they had some interference at the beginning at the week, but i spoke with them today and they can see everything should work. I tried to make a new APN with the guidance from T-mobile but it dosent help. Also rebooted it 4 times from fabric settings, still nothing.
Can say that i havent done anything with the phone, its not hacked/rooted or whatever. Basically in same shape as when i bought it.
I read another tread that also descripes the problem i have but these phones are rooted, and didnt really get any solution out of it.
http://forum.xda-developers.com/archive/index.php/t-995363.html
Dont know if its any help, but i can connect to the internet with my WIFI connection at home.
Does anyone have ANY idea to what i can do?
Thanks in advance!
Joe
Click to expand...
Click to collapse
Maybe also nessasary to mention i DID put my SIM in another device. Still same outcome. NO internet still
Well if you haven't got data on the other phone either then I am pretty sure its a sim/provider issue and has got nothing to do with your phone at all
MeX_DK said:
Well if you haven't got data on the other phone either then I am pretty sure its a sim/provider issue and has got nothing to do with your phone at all
Click to expand...
Click to collapse
Yea you would think that, they told me in the store today that was not the case. Funny thing is i tryed to switch it again into another devince, and still nothing. However, as I went into the store i got a new simcard that didnt fix the prob. Suspecting some internal flaw?
Anyway, gonna call LG and use my vip change possibility so we'll see if its the device itself or not.
T-mobile offcourse claims that its a software prob, as this often happens on first batch phones

Droid Turbo on T-Mobile. Need Help!

So I've had my droid turbo for a month now and I've been using it on T-Mobile and it has worked fine, no issues whatsoever, until yesterday when the service just stopped working. I have no signal at all. I took it to T-Mobile and they couldn't fix it and then Verizon who also couldn't fix it. I tried At&t and Verizon sim cards and they work, but for some reason T-Mobile sims don't work anymore, I woke up and it just had no signal. Also, whenever i put in my sim, i get the message "Restricted access changed voice service is blocked" Please help!!
cclancy97 said:
So I've had my droid turbo for a month now and I've been using it on T-Mobile and it has worked fine, no issues whatsoever, until yesterday when the service just stopped working. I have no signal at all. I took it to T-Mobile and they couldn't fix it and then Verizon who also couldn't fix it. I tried At&t and Verizon sim cards and they work, but for some reason T-Mobile sims don't work anymore, I woke up and it just had no signal. Also, whenever i put in my sim, i get the message "Restricted access changed voice service is blocked" Please help!!
Click to expand...
Click to collapse
I've been on T-Mobile with my Turbo for a little over a month now. Delete any APNs if you have any, reboot and test.
If no profit..
Turn wifi, Bluetooth, nfc, anything that connect to any kind of network off and run it dead, then charge it to full and boot back up then turn what you need back on, should have signal again.
If not..
Try another sim from T-Mobile, yours may be damaged if you frequently take the tray out over and over..
The Last possible solution would be to reset the phone entirely, so make backus f what you need beforehand. Then set it up from last backup saved to google if you have one and pop the sim in, let it sit 2-5 mins, reboot, then give it ~2 mins and you should have signal recovered.
If not, then may be an update gone awry or if you have it rooted and such, maybe something you used broke it.
Last problem would be a bad antenna, so try all the above before trying to replace the antenna.
Hope the best of luck for you :
Only Problems I've had on my Turbo was it turning wifi off randomly here and there, making me do a reboot every few days.
Dropped signal once, but that during initial use, so not much to blame on it there
I've been using a Turbo on tMob since 2 wks after release. That said I've run into the same thing a couple times over the past yr. Out of nowhere it just acts up & stops working. As suggested above I'd say about the smae things. So to no repeat it all my first suggestion is try getting a new Sim card from tMob. First time it happened to me it was my sim, other 2 times it was not, sim was good. Only option to fix it on my end was a factory reset of the device. On the resets tho I made sure to use tMob sim, but i also did not start the process until the msg pops up on the turbo saying its " Not a Verizon sim card" i'd clear that and then start the process of resetting it. So far so good as of late, been at least 3-4 months since the last time i was having troubles.

Categories

Resources