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Hello good people,
I've been searching the forums but i don't seem to be able to find a solution for my dead kaiser.
I'll explain the problem:
When i push the power button on my Kaiser, it start's booting the first part, displaying the "smart mobility" slogan by HTC, after a few seconds, some data appears in red, in the right lower corner of the screen, this is what is says:
R 1.27.12.11
G 22.45.88.07H
D 1.56.00.00
After displaying this for a while (about 1 min.) it goes to the Windows Mobile Splash Screen.
After displaying this for a few seconds (5 to 10 secs) it makes the "empty battery" sound and shuts down.
Can someone help me ?
*** And NO, the battery is NOT empty ... i've charged it over night, and the power light was green. ***
I've tried booting with and without SIM and MicroSD cards ... makes no difference.
ttenhag said:
..snip*** And NO, the battery is NOT empty ... i've charged it over night, and the power light was green. ***
I've tried booting with and without SIM and MicroSD cards ... makes no difference.
Click to expand...
Click to collapse
Will it boot with the phone plugged in to power?
Bill
Yeah, try booting with the charger on. Chances are that your battery' life is out..
Reagdrs,
Carty..
I have had the same thing and wondered if it was the battery... except that sometimes it will stay on for about 2 minutes, sometimes half an hour... but most of the time as soon as it goes to the Today screen, I get the battery dead sound and then it turns off. I am going to try to use another battery to see if that makes a difference.
it's not the battery
I've tried with the power cord on the phone, it does 2 things:
1. The same thing as i said before
2. Doesn't boot at all, it halts on the screen where the red data shows up and stays there until you take the power cord off and the battery out.
It does one of these things, randomly.
I've also tried with another battery from my friends kaiser which works perfectly.
So i guess it's not the battery, anyone another idea what it could be?
Might be something wrong with the firmware or anything? problem is, i can't flash it if it doesn't boot can i ??
any ideas ?
Today i managed to get my hands on a brand new kaiser battery, my uncle has a brand new kaiser and i borrowed his battery.
His battery was full, i put it in my kaiser and tried booting, same problem as above.
I've tried with the power cord plugged into the phone, the charging led went on, and i tried booting, same as above.
Later i've tried with the USB cable connected to the phone and the computer, still the same.
I've also tried soft&hard resetting with the new battery, no succes.
So therefore, i believe it's not a battery or a power problem, it must be firmware corrupted or something of the hardware broke ?
Does anyone has any idea how i can try to re-flash this thing ? to find out if that might be the problem ?
It's not the battery. Could be a bad flash or something. Try to reflash it. Yes, it will reflash even though it won't "boot" as you say. Try to reflash and then report back. Remove the memory card for now.
Also, what Rom and SPL are you using?
Ur going to have to force it into the bootloader to flash it, no biggie. Just hold down the power and camera buttons, and hold the soft reset button with the stylus, untill you get the tri color boot screen. Then flash away! I would flash a stock rom until u can tell weather your problem is hardware related or not. If hardware related keep the stock rom and spl, and try to warrenty return it.
O.k., this just happened to my Brand New kaiser last night too, WTF! Was running fine when the low battery icon came up with half battery life n shut down, now it wont start up at home screen for more than 3 secs before it shuts down and says the battery is dead even while its plugged in! There's no way to reflash or hard reset since it doesn't stay on long enough to do so. Just ordered my replacement, but reading different forums, it seems many people have experienced this with Kaiser and most around the same time, again, WTF!!!
kaalgoosy said:
O.k., this just happened to my Brand New kaiser last night too, WTF! Was running fine when the low battery icon came up with half battery life n shut down, now it wont start up at home screen for more than 3 secs before it shuts down and says the battery is dead even while its plugged in! There's no way to reflash or hard reset since it doesn't stay on long enough to do so. Just ordered my replacement, but reading different forums, it seems many people have experienced this with Kaiser and most around the same time, again, WTF!!!
Click to expand...
Click to collapse
Does it power off while beeing in bootloader? You doesnt have to start the device up to get into bootloader you know. Try checking if it shuts down while beeing in bootloader, if its not just reflash. Another thing, what spl and rom are you guys having this problem using?
It's alive!!!
Finally got it to bootloader mode before it dies and reflashed and it seems to be running just fine now. Using spl ver.1 with schaps 4.30 wm 6 (although users running the stock rom had the same experience). Got the "smart chip not provisioned mm 2" message most likely from at&t killing my sim card from a reorder as they did when I Returned the Iphone which is a rediculous policy(policing); having to constantly contact at&t to update to a new sim. Still, it makes me wonder what caused this defunct in the first place, and if it'll happen again tomorrow or the next day. Reflashing and reinstalling cabs is a Real *****, especially for a pda where people use their device for business and gather a collection of missed calls and lost connections when the Os decides to randomly crash. As much as I dig htc's devices, it's kinda strange how HTC, with such a huge marketshare with pda's, is so quiet about updates or firmware fixes. Anyways, long live the only source for htc fixes, XDA!!
Mine is still completely in the state in which i got it.
Just the stock HTC Firmware, rom's and loaders
Okay, a little update.
How the hell can i flash this thing if it keeps on bugging me with the "Wrong vender ID" message when i try to flash it ?
I know, install HardSPL ... but how can i ? without a possibility to connect ActiveSync?, you'll have to start the device for that and run activesync, but i can't because it won't even boot.
Is there any other way of getting this device to allow me to flash without needing to boot it up fully.
I have no problems getting in to the Tri-Color bootloader, but no further.
When updating it gets to 1%, then my PC gives the message: "Wrong vender ID, please use your own device's update utility" and the phone stays at 1% till i rip out the battery.
ok guys I have the same problem with two of my kaiser's
I can power them up but in aproximately 1 minut goes off, no matter if the charger is plugged or not, it doesn't make a difference
I can put the phone in tri-color screen and stays there with no problem
and I can flash them with no problem because they are olipro already
but after flash them with anything still the same problem ???
so if anybody has a clue or maybe a rom to fix this would be great
thanks
best regards
linterna
One more thing. I have the same problem but mine when starts flashes Blue LED when was good hasn't. I Started few times and it works for 2-3 weeks and again. Best to do is to not use camera. Every time it happends i ise my camera and battery was middle-low. I think its some problem with camera. Many times it don't want to start up or saids that there is no memory for saving photo. Maybe i should flash rom from wersion without cameras.
im having the same problem, has anyone solved this?
Yeah solve . HTC as a kids toy .
Buy Nokia! Or SonyEricsson.
I won't buy smartphone ever again.
Does not boot to the OS
I have the similar problem...... My kaiser is dead not even booting with battery only (not plugged to the PC or external charger).
However when I plugged it to the power source it boots up and continue to the OS and boom (shuts off) in split of second.
I tried different flash and it propelry boots and got windows up and running when plugged to the PC with the old ATT test ROM which I got from the xda threads.
But with the latest roms it wont boot to the windows , it dies before that.
Anyone having idea what could resolve this.
any update on this? i am having the same problem. i tried a hard reset already with no success it goes to the splash screen and says "the device is clearing the storage. please wait" then pings and turns off
r 1.65.21.18
g 25.88.40.05h
d 3.57.00.00
my phone is completely stock and has never been unlocked or messed with. found an updated at&t rom, i ran it and none of the numbers change in the bootup, then goes to the splash screen and says again "the device is clearinng the storage. please wait" and then pings and turns off.
also i have been searching for the oilpro or jockeyw hard spl files on google and on here but have found nothing, the search function doesnt seem to be able to find much.
any help would be appreciative, thanks in advance
Don't mean to hijack but didn't want to make my own thread when this one was here. I'm not having exactly the same problem as everyone else but I am having a battery issue. It works fine and says it's charging when plugged in but when I unplug it the battery goes down fast (like 1-4 % a minute) and when it hits around 70%, it shuts off. Then whenever I turn it on, it immediately shuts down before the Today screen fully shows (like others are mentioning here). I have to plug it back into the charger to get it to turn on again.
Could this be a bad flash too..? I know I did one of the latest HardSPLs and tonight I just now updated to the latest stock AT&T ROM. But it can't be a flash because the night I got it (bought it used on eBay), I was playing with it not plugged in using Skype and it shut off on me. I didn't think much of it and had always had it plugged in since then.
I'm assuming I simply need a new battery.. I've emailed the original owner and she says she never had any problems with it like this.
Zerxer said:
Don't mean to hijack but didn't want to make my own thread when this one was here. I'm not having exactly the same problem as everyone else but I am having a battery issue. It works fine and says it's charging when plugged in but when I unplug it the battery goes down fast (like 1-4 % a minute) and when it hits around 70%, it shuts off. Then whenever I turn it on, it immediately shuts down before the Today screen fully shows (like others are mentioning here). I have to plug it back into the charger to get it to turn on again.
Could this be a bad flash too..? I know I did one of the latest HardSPLs and tonight I just now updated to the latest stock AT&T ROM. But it can't be a flash because the night I got it (bought it used on eBay), I was playing with it not plugged in using Skype and it shut off on me. I didn't think much of it and had always had it plugged in since then.
I'm assuming I simply need a new battery.. I've emailed the original owner and she says she never had any problems with it like this.
Click to expand...
Click to collapse
I've just started having the same problem as you. Very annoying. Mine phone is a year and a half old now, so i'm assuming the battery is coming to an end.
Charge battery, will last a while, but goes down to around 80-70% and then it says plug power in blah blah blah and dies. Then when you charge it, it stays on one or 2 bars for a bit and then jumps to 100% fully charged.
Saw a procedure to "reset" the battery. Supposedly have to take the battery out for a bit then plug in and charge fully over night with the phone OFF. None of this seemed to work for me... I'm due for an upgrade in January, so is it really worth paying for a new battery... hmmm
I don't know what is happening but the last 2 nights my Diamond turned itself off during the night.
The first night it was due to my diamond having a battery leak, my entire battery drained during the night so I couldn't turn it on until i charged it.
But last night was different it just turned itself off and this morning i needed to switch it on again, when i did it was fully charged :S
Are there more people experiencing this problem and if so, what is the last thing you do before laying it away for the night?
I usually kill all programs (with the default menu in the topright) and then run oxios closeapps.
I'm getting the same thing. I have a UK T-Mobile MDA Compact IV (HTC TD).
Last thing I do is close all progs and leave on the home screen plugged into the manufacturer supplied AC charger.
When I awake in the morning 5/10 times it's shut down, no idea why though!
Might be a heat cut out while charging thing?
Jamie
I think your handsets are fautly. if you have warranty just send them for repair. and if you are withing the 28day limit then get a brand new replacement
dead as well
same over here Netherlands t mobile, phone runs for half an hour and then its dead , only to wake up after taking out the battery. I have already flashed the phone so , BeyBey phone???
mine is uk tmobile and have seen it just shut down without warning
i knew the battery was low though, it was also damn hot, switching back on whilst connected via usb would see it get a few seconds into booting before black screening on me again
cant decide if it needed more juice in the battery or cooling down before i would start properly
as i didnt get a low battery warning, which i know does work, i am suspecting over heating - it was serioulsly hot
Have you guys upgraded ROM and Radio?
i know i havent
i have installed a few apps but not flashed rom or anything
eclipzor said:
Have you guys upgraded ROM and Radio?
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Click to collapse
Hey all.
Flashed my compact with the following
Olinex 1.40 Hard SPL
Shone on 1.4 WWE Rom
1.00.25.05 Radio
I also swapped battery with the wife's HTC Diamond for a few days then swapped back (may make not a drop of difference) but the closing down issue has not repeated itself at all.
Good luck & hope my information is useful
JSM1970
I've had my MDA C IV for a month now, it happened to me for about 3 nights in a row, a few weeks back. But not had the problem since. Not flashed the phone and only installed a few apps.
Somewhere here is allready a thread where many people are reporting reboot of the diamond over night while it is charging. They stated it happens only with device plugged in, so perhaps all posters in this thread have encountered the problem also with plugged in Diamond.
Because so many have this issue perhaps it is not a faulty device, but a faulty design of it. If only loaded my device once over night and did not payd attention to this, but I fear my device will do the same thing.
I haven't had this problem, but then I have never charged my phone overnight. Why do that? The phone can be recharged quite quickly. When i am at work, I simply connect the phone to my laptop USB. Syncing and charging at the same time. That's about it. Indeed I have never used my charger for the last 2 years with my Hermes either.
hi guys,
im having the same issues, maybe worse, im new so please be nice...
i came back to my phone and the screen was black, the only noticeable sign of life was the ''breathing''...
as i normally do i pressed the key to turn it on but this time it wouldnt turn on...it was as if the screen was frozen...after a while it came back on but than the phone was frozen...tried pressing more keys and than the screen went to a ''static'' like display (like what u get on a tv)
the phone then turned off for no apparent reason...after a few minutes of repeating this i decided to do a soft reset...
its back to normal...for now.....
the battery is full...
thoughts?
Thanks
Had a the same thing on my Touch Pro a couple of times. Sounds like a common fault.
gungho2014 said:
hi guys,
i came back to my phone and the screen was black ,as i normally do i pressed the key to turn it on but this time it wouldnt turn on,
the battery is full...
thoughts?
Thanks
Click to expand...
Click to collapse
my diamond has a full battery and when l played games on it it was shutting down by itself, after few days it began to shut down on every 10minutes and now l cant even start the phone!sometimes after taking out the battery it starts but it says only TOUCHDIAMOND on the screen for 10minutes and then is shuting down again!!please help how can l change rom if the phone is dead?
l have the SwiftBL-WWE-Diamond-v7-5-Full-16MbPP
Unsigned-Hard-SPL-Diamond-Olinex
and DiamondCustom RUU
previous rom was swedish and was working fine
I've had my Tilt for about a year now. I just had to replace a cracked screen about a week ago. It now randomly turns offs, usually when there is some sort of data connection like surfing the web or talking on the phone. It seems if I'm just messing around w/basic features on the phone it stays on just fine. The battery is at a good charge. I've noticed that when I have the phone plugged in it works fine, but as I said the battery is showing a charge of 50%+ when this happens. Anyone know what this could be? Thanks.
Hmmm,
My guess would be that you did not 'stick it together' correctly after changing the screen - seems like a hardware part is in contact with another where they shouldn't! When turning on your wifi or other hw modules, your device might experience a power leak or overload through that - can finally also be the screen. Was it an original HTC KAISER part?
Junner2003 said:
Hmmm,
My guess would be that you did not 'stick it together' correctly after changing the screen - seems like a hardware part is in contact with another where they shouldn't! When turning on your wifi or other hw modules, your device might experience a power leak or overload through that - can finally also be the screen. Was it an original HTC KAISER part?
Click to expand...
Click to collapse
I'm not sure on the part, I bought it new on ebay.
Same Here
This has been happening to my Tilt as well. While unplugged on a phone or internet connection it just shuts off. Sometimes it take several attempts to get it to boot again or I need to plug it in to get it to boot at all. I was wondering if it was a faulty battery but I haven't tried replacing it yet.
jqman said:
This has been happening to my Tilt as well. While unplugged on a phone or internet connection it just shuts off. Sometimes it take several attempts to get it to boot again or I need to plug it in to get it to boot at all. I was wondering if it was a faulty battery but I haven't tried replacing it yet.
Click to expand...
Click to collapse
Dirty battery contacts, or contacts not making sufficient contact because they're too low, might cause that.
I had this problem two ways- WM 6.0 with spbshell would just lock up and turn off, could never figure out why. Removed spbshell and it was good.
Lately I had a problem where a 6-month old Seido extended battery was shorting itself out when I would grab the phone or twist it a certain way. Dropped old battery back in it, no issues.
-G
jqman said:
This has been happening to my Tilt as well. While unplugged on a phone or internet connection it just shuts off. Sometimes it take several attempts to get it to boot again or I need to plug it in to get it to boot at all. I was wondering if it was a faulty battery but I haven't tried replacing it yet.
Click to expand...
Click to collapse
This is exactly what mine does. The battery fits a little lose on the left side, but the contacts on the right side are touching and intact.
randomly turns off
im having the same problem. my phone just turns off when im on the phone or if im texting someone. It even turns off when i push my power save bottom on. I need help.
I have the same problem. What I've noticed is that it doesn't do it when it's plugged to the charger, but it turns off when it's running with the battery only.
My findings:
- Using it like a PDA no problems running on battery (no using any phone function)
- On a call,when it's running on the battery it turns off
- Using a Data conection or Wi-Fi when it's running on the battery it turns off
* On a call w/charger plugged in no problems
* Using Data or Wi-Fi w/charger plugged in no problems
I hope that's a battery related issue. I'm going to try to replace the battery and let's see if it fixes the problem.
Problem solved. New Battery
Tilt Battery
I'm having the exact same problem as jqman, I've had my Tytn II for more than a year now, and it has been great. For the past month it has started turning off randomly with no forewarning. I can charge it all day, the second I take it off external power and try to do anything from surfing the web to taking a call it just randomly shuts off. It may be a battery problem, because it sometimes shows low battery power immediately after disconnecting from the charger, but there was nothing that led up to this. The battery was fine one day, and then the next completely gone. Also, there is no oxidation on the battery contacts, and it seems in tightly (not loose at all). The back cover is also very steady, as I've had a plastic casing for the past year, and only recently took it off because of this problem.
I find it hard to be believe that it's a software or hardware problem - just suddenly after a year. I hard reset the phone and updated the ROM and it's still happening.
Any ideas/suggestions? Should I buy a new battery (is one year a al battery life)? Are generic batteries as good as the originals or should I only get the original Dynapack?
Hey.
My diamond is acting strangely. For example, right know it's on but later on today or during the night it will turn off. And each morning I have to take out the battery out for about one minute and then press the power on button to get it to start up. If I don't take the battery out and I press the power on button it doesn't start-up. It just remains off. Sometimes it just gets stuck at the start-up O2 screen. But after a few tries it starts up normally and works.
I don't want to have to do this each morning, like I've been doing for the last several days.. Has this ever happened to anyone else? Anyone know how to fix this?
Thanks.
no but I've been having a similar problem lately, my diamond seems to shut itself off almost right after WM boots. I figured it might be a battery problem because it seemed to happen only when it was running off the battery or right after I disconnected it from the charger so I threw on nuePowerCPL to check battery levels, disabled the backlight power management and it's been up and running for 2 hours straight ... when I exit neuPowerCPL I get a voice command error that says voice command had a problem starting, please re-run the application and the phone freezes. Totally stumped about the powering off though. It may have something to do with the power management, I think it seemed to happen most when the screen tried to shut itself off, not always during that time though. I've reflashed telus(my provider) shipped rom a few times and tried a few other roms, reformatted my internal storage, hard reset etc. Any help would be appreciated if it saves me a few bucks on a battery.
quick bump, i'm completely stumped here. I booted into the latest android image from MrPippy and the phone doesn't restart when it's unplugged like in winmo without the battery monitor running(in winmo my phone will stay on till the battery is completely dead, showing good power levels, only if the battery meter is running, otherwise it restarts within a few minutes regardless of if I'm touching it or not.).
So it works normally with Android?
Then it's seems to be a problem with Windows.. Have you tried flashing another ROM?
Goodluck.
Also, an update on my situation. Thankfully it appears to be working normally now. At least if during the night I turn it off and take out the battery. There hasn't been any unexpected shutdowns since I left the battery out on Sunday night. Tonight I'm going to leave it on, to see if leaving the battery out all night actually helps, or it just is suddenly working properly.
iknighty said:
So it works normally with Android?
Then it's seems to be a problem with Windows.. Have you tried flashing another ROM?
Goodluck.
Also, an update on my situation. Thankfully it appears to be working normally now. At least if during the night I turn it off and take out the battery. There hasn't been any unexpected shutdowns since I left the battery out on Sunday night. Tonight I'm going to leave it on, to see if leaving the battery out all night actually helps, or it just is suddenly working properly.
Click to expand...
Click to collapse
Yeah, I've tried running a few different stock roms, a few off ppcgeeks/everythingdiamond etc, re-flashed spl once or twice, repartitioned/formatted sd card. Even tried leaving my battery out overnight. Was thinking in a frost-free freezer, in a bag of rice tonight ...
):
And how would that help? lol
iknighty said:
):
And how would that help? lol
Click to expand...
Click to collapse
If there's any moisture in the battery the rice will pull it out and the cold helps arrange the polarity in the battery ... You never used to put dead batteries in the freezer to bring them back to life when you were a kid?
Well, no. I've never heard about that before. >.<
iknighty said:
Well, no. I've never heard about that before. >.<
Click to expand...
Click to collapse
Didn't work anyways. I just read another thread about a hard reset solving this but ... I've gone as far as completely repartitioning my internal storage + hard resets and that hasn't solved it. When I throw a multimeter on my battery the voltage is constant/consistent. At a total loss. As far as I can tell it seems like a blackhole in my battery between 0%-60%. Seems that once the battery drains itself to 60%, it's more like it's drained itself to 0%. When I plug the phone back in after it shuts itself off the battery is always reading 0% NOW, when I started troubleshooting this crap a few weeks ago it would power off any time (battery @ 94%) and I would power it back on to see windows reporting the same battery levels as when it shut off.
Update: I did a format w/mtty a day and a half ago and my phone hasn't restarted since (besides me restarting it, read ahead). The phone seems to be working fine for the most part but it seems the battery readings are never updated, it will sit w/an icon that says 94% in the taskbar all day, when I restart it it jumps down to 59% and stays there all day until another restart. Seems the only time I'm getting a reading from the battery is on first boot. Doesn't restart now though!
Good.
Unfortunately for my Diamond had a blank black screen when I turned the screen on this morning. ): After a couple of soft resets and after flashing another ROM it began working correctly. I'll see if it does the same tomorrow. :/
iknighty said:
Good.
Unfortunately for my Diamond had a blank black screen when I turned the screen on this morning. ): After a couple of soft resets and after flashing another ROM it began working correctly. I'll see if it does the same tomorrow. :/
Click to expand...
Click to collapse
Which ROM had the problems? Which is the new one?
I have the same problems with EnergyROM (September 20 release). My current guess is WM6.5 not working properly with power controller of Diamond.
Could be. :/ The first time it gave me problems I had a WM 6.5 rom, and this time I had also flashed a WM 6.5 rom.. When it re-began to give me problems it had BOGYSOFTS V6 ROM, I don't know about the first time. Now that you point it out all the times it has given me problems I had a WM 6.5 rom, but maybe it's just coincidence..
Now it's not even turning on. If I press the Power On button and leave in it's pocket after a while it becomes somewhat hot... I don't know what's up. :S
This randomly started happening to me about 4 months ago. I was out at some clubs and whenever i checked my phone it was off! I thought it was a battery issue at first as thats what it seemed like.
I think I just hit the phone on the soft part of my leg pretty hard a few times. I havn't had any issues since.
I have my htc hd7 for 4 days now and i had no problem with the phone so far except a few hours back, when i left my wifi on (i usually turn it off after using) while i continued with my work on my computer. Suddenly the phone vibrated and restarted itself in front of me, i picked up the phone and felt that the lower back of the phone was quite hot.. Turning off the wifi seems to have allowed the phone to cool and no random restarts thereafter.. Anyone encountered the same?
I used wifi for 4 hours (after that the batt was empty) on my hd7 and it was only a little warm and it didn't reset it self .
No such problem here
No problems here. I leave Wi-Fi on all the time when at home, for many hours sometimes, with no overheating issues or random resets.
Ok.. Must be something else that I did.. Anyway I noticed that the phone has notification LED light for missed called but not for unread text messages. Any1 knows how to enable it?
No problem here either. Use wifi as soon as I get it in range.
Mine does this to. It gets super hot at the bottom especially when wifi is on. Im guess that is where the CPU is or the WiFi chipset. About time to exchange.
MantisBoy said:
I have my htc hd7 for 4 days now and i had no problem with the phone so far except a few hours back, when i left my wifi on (i usually turn it off after using) while i continued with my work on my computer. Suddenly the phone vibrated and restarted itself in front of me, i picked up the phone and felt that the lower back of the phone was quite hot.. Turning off the wifi seems to have allowed the phone to cool and no random restarts thereafter.. Anyone encountered the same?
Click to expand...
Click to collapse
I noticed this twice. I plugged it to an ac outlet and it began to sync with Zune on PC. I was adding a bunch of new playlists and after a while I caught it restarting. At first i was excited; i thought T-Mobile had sent out an update or something. picked up the phone to embrace the new goodies and then felt the warmth of the phone.
I turn off wifi now to prevent Zune sync unless I need it.