Hey,
I had gotten to sample the HTC Touch Diamond...and thats all. I got it as a gift from overseas (so its a GSM -simcard- phone). Long story short, I didn't want to buy the phone from the local wireless provider because I'd be stuck with them. I open up the HTC box, turn on the phone, calibrate, take a few pics, and then I decided to put in a simcard. The phone was on at the time and I wanted to make a few phone calls to test out the new phone. I have no idea what happend, but the phone just turned off. I turn it on, and there is no lights, no screen, however the phone did turn on (i felt the vibration, and heard the startup sound). I took out the battery, and put it back in a couple of times and I finally got to turn on the screen and lights, however i recieved a werid message, and it didnt seem that my buttons at the front were working right (they worked fine before when i took pics and listend to the demo music), so I unplugged the battery and put it back in..Since then I have not been able to turn on my screen.
Here is how I know the phone is on, but there are no lights and no screen:
1. the boot up vibration
2. the bootup music
3. the volume up and down
4. I am able to touch the screen to turn up and down the volume.
5. When I put in a simcard, the phone does a ring every min or so (I have no idea as to the cause as i cant see error messages)
Now this is what I did to try to fix it:
1. I tried soft reset , however pressing the reset button does not seem to make the phone restart as i can turn up and turn down the volume no matter how long i press the reset button
2. I tried a hard reset, that doesnt seem to work either. (btw im guessing the confirmation message screen and pressing the volume up key) I think that the reason why steps 1 and 2 are not working, is because the phone does not seem to want to restart!
3. I tried taking out the battery and putting it back in..but i never did it for longer than a minute
4. I tried to update the rom, however the rom update application gives me a "Connection error" even though i have my phone plugged in. If i am supposed to set the connnection up from the inside then nm i cant do it cuz i cant see a thing.
5. I tried charging the phone (through USB and the power outlet)
Does anyone have any idea what happend? how can HTC Touch Diamond go from new to blank screen in about 5 minutes of usage?
plz give me all suggestions u can come up with...plz try to help me. Ive been waitign 2 years for a good phone, and now that I have one, I cant use it. Help me!
remove the sim card and see if it acts normal.
is it already unlocked?
the sim card has been removed, reinserted , and removed again.. yes the phone is already unlocked as the simcard apparently worked ( i made a phone call and the phone rang)
has no one ever come across my problem?
bumping...
Guys, i have a Diamond, but, yesterday the diamond turn off, and don´t turn on, i tried to do a soft and hard reset and nothing, i tried to enter in bootmode and nothing, when i put the battery the screen turn on, and the diamond vibre, but nothing else, what i can do??
rmorera84 said:
Guys, i have a Diamond, but, yesterday the diamond turn off, and don´t turn on, i tried to do a soft and hard reset and nothing, i tried to enter in bootmode and nothing, when i put the battery the screen turn on, and the diamond vibre, but nothing else, what i can do??
Click to expand...
Click to collapse
what did you do *before* your diamond stopped turning on?? unless you had a completely unpredicted system meltdown of your diamond for injecting it with super high voltage. it is rare for it to not power off unless you did something ... so please elaborate so we can assist better.
Ok, yesterday i use the phone like anothe normal day, in the night i turn off the phone, and in the morning, when i tried to turn on, i have this problem, for example, when a tried to do a soft, hard reset, the screen is in black, when a conect the phone to the usb the screen is black, is, i left the phone alone, in 3 minutes the black screen again, i don´t know why.
any LED activity when plugged into USB?
I think it is a major manufacture problem
I had the same problem, taking out the battery waiting a while and inserting it back, will solve the problem for some time but it will happen again.
Finally I sent it to the HTC support center.
I don't understand why HTC didn't recall.
If you'll search this forum you'll see the same problem in different stages, some times it's a blank screen but the phone will ring and some are just freeze.
Hi, I've had my Diamond for about a month soon and it started earlier this week by not wanting to come on at all. Been taking out the battery for a few days but eventually got fed up and did a hardware reset tonight. Not long after that it just suddenly turned itself off and I couldn't get it back on again. I thought I'd pack it back into the box it came in and send it back tomorrow and took out the sim card. After that it came to life again.
Happened to get a call after that and that call was suddenly disconnected without any reason.
So I am not very happy with this phone at the moment. Would appreciate any advice or if you know for sure it can't be sorted maybe I should send it back and ask for another one?
Blazeitup123 said:
any LED activity when plugged into USB?
Click to expand...
Click to collapse
Nothing, but one time the pc detect the phone, but later nothing.
No Led activity either on mine when it went dead.
When the Phone goes dead, try cooling the phone down as much as possible, and try starting it up again.....
There is a problem with the HTC Diamond in that it can cook itself (excessive heat), due to the auto over temp function crashing and not switching off the phone..... (That's what I have been told at least...)
I know over around 5 Diamonds so far that have had this issue, where the symptoms slowly get worse...
Have a look at this thread....
http://forum.xda-developers.com/showthread.php?p=2905775#post2905775
PLEASE P.M. me if you have any of the symptoms described in the thread...
I have been TRYING to get my Diamond fixed under warranty now for 2 months with little success... And I kinda need to know how wide spread this problem is to proceed any further.
could not turn on after blank screen ...
Hello,
I've had the same issue as rmorera, and after I hard reseted the phone all went o.k.. BUT after I reinstalled part of the small apps I use, the phone started to go off again. So, the problem seems to be in the software ...
I believe the cause might be the SRS WOW which I use. I installed the .cab, then the .reg file provided (ufortunatelly I don't remember from which thread I got the files ...). And shortly after, the phone stopped working. I uninstalled the software, and now it works! Could it be that the SRS WoW did this?
I tried to reinstall the SRS WoW and I found that if enabled for "Internal (Stereo)" instead of "Headphones" it gets my phone shut when the WM blanks the screen. If I select the "Headphones" options the issue seems to disappear.
Still, the SRS WoW damages the volume buttons action, but I think this issue is on another thread ...
I don't know what the hell is wrong. It was working fine the other minute. I got a new text message, and tried to open to see what it was. It wouldn't open! Then the phone automatically shut up. I turned it back on, but it said the sim door was unlocked and the phone auto-shutdown because of it. But I can't do anything about it because it's stuck!
hello, i have got a problem with my kaiser, it is tuning off (entering in standby) in 10 s no matter the config than i make
thanks a lot
Oddly enough, I'm having exactly the same problem.
No matter what is running, even apps that are supposed to keep the device from entering sleep (like TomTom, etc.), it always enters sleep after about 10 seconds. What's weird too, is that if I press any physical button on the phone, it resumes from "Sleep" instead of having to push only the power button like you would normally do.
Any suggestions would be appreciated, I have a "AT&T Tilt" Kaiser, and am running a 6.5 rom w/ the eMobile radio.
Hello bro
i found a semi-solution hehehe
starting de audio manager and let it play a part of a music, after that it dont solve all problem but reduce it, some times the kaiser turn off after 2 min as the setting, some times it turn off in 10s
the most strange thing is than the pda never have this problem until today in morning
my rom is a pda-corner wm6,1
thanks
Don't know if it the same problem...
Hi guys got a kaiser bout a month ago and i love the phone haven't done any modifications to it all stock at&t stuff. Having a pretty unpleasant problem... when i go to turn on the phone the at&t logo pops up and then after a couple of seconds turns off, the battery is charged! I seem to be able to turn it on if i open the sim card door and leave it open till the WM6.1 logo appears, but then when i turn it off to put in sim card it turns off in seconds and does not come on. Now when it does happen to stay on for me after its been asleep for a while the touch screen stops working...
all stock kaiser
have done may hard and soft resets nothing seems to be working
don't have sync software
willing to do anything
HELP!!!
maybe you can put a modificated rom, my sotck phone come with wi-fi, internet and e-mail blocked. i put a modificated rom and it unlock all features. its just a try, but dont forget to read all the wiki about the replacement of the rom or you can brick you phone
good luck
i'm also looking for how to change this as tomtom on the move in the car is useless when the phone locks
Okay i was out in the rain the other day and my Diamond was in my pocket.
Ever since my power button has stopped working. I guess my phone got wet somehow...
Now i always get the " Power will be turned off and you may lose data if you have not saved them. Do you want to continue?"
It just keeps popping up every minute or so it and wont bloody go away.
My power button wont turn the phone off/on or even lock my phone. So I'm guessing it's dead.
I'm guessing there is a part in the phone I can replace to fix this. Can one of you gurus point me in the right direction on which part I would need to buy?
I'm from the UK..
Thank you in advance.
Little bit of an update. My battery died last night. So I put it on charge when I woke up.
I obviously had to use the power button to turn it on. And for some strange reason it worked!
But It wont allow me to lock my phone when it's turned on. And i also get the same issue with the message popping up as I posted above. Could anyone help
anybody know what part i would need to fix this?