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I’ve had the diamond for approx 1 month and regularly sync it to my work and home pc running XP and Vista respectively. Up until now I’ve never had a problem with activesync to any of my past smartphones or PPC’s.
My diamond has all of a sudden decided that it doesn’t want to sync anymore. It connects ok and I can transfer files back and forth it just won’t sync.
I’ve searched the forum and found similar symptoms but nothing has worked.
I’ve deleted the partnership from the device and both pc’s, created new partnerships which on first connection does actually sync (sometimes) but from then on either says “looking for changes” or “synchronising” until it times out giving the error message “Synchronising cannot be completed successfully. Reconnect your device and try again. If the problem persists, see the Microsoft Activesync Troubleshooter in Microsoft Help on your desktop computer”
I’ve tried the help, I’ve let it do its own diagnostic, I’ve unchecked the “enable advanced network functionality” option in USB to PC. I’ve soft reset, hard reset, the only thing I haven’t done is re-flash a new rom.
Does anybody know if flashing a new rom/radio will solve the problem. I would normally just try it but I spent an hour yesterday after I hard reset putting everything back to the way I like it only to find that it synced the first time but wouldn’t work again.
If anyone has any other suggestions before a re-flash I would welcome them. Otherwise I’ll bite the bullet and hope for the best.
I’m currently running Duttys V1.6 Radio version 1.00.25.07
I Had this problem
Hey fella, i was having this problem and after doing a little research i found the following.. If you constantly activate and deactivate the mobile (pair and unpair) you can corrupt A/S on the system. The only way i got around this was to uninstall active sync and re-install it again.
Hope this helps...!
I've never been able to get activesync to work harmoniously between relationships with two PCs.
Most syncs with a second machine after successful syncs with a first tend to result in errors that require my intervention, especially if an item of data has been changed. Drives me mad sometimes, and I often need to spend more time fixing these errors than it would take to manually update stuff across my three devices. I get the feeling the comparison/processing engine activesync uses is no where near sophisticated or clever enough to carry out the processing, and when it does have errors, the scope for my intervention to help it in its quandary are fairly hopeless.
I'm hoping that as devices like the diamond bring this lets face, it fundamentally great, but nevertheless fundamentally flawed platform to the masses, then Microsoft will have to put more effort into activesync and how it copes with relationships across two (or perhaps even more in future) PCs.
Ps, neomagik, actual connection, which sometimes has hiccups, has never been a big problem for me, (a few minutes in the various settings usually sorts these), but I've been using activesync for about 4 years before my diamond with with my HP4700 and various double PC partnerships along the way, and can confidently say that the problems I describe are not device related, but are the result of activesync inadequacies.
Thanks fyew-jit-tiv but I've tried that already. Also, it wont sync to WMDC in Vista either and it's unlikely that the same fault occured in AS and WMDC at the same time. This is what leads me to believe it's the Diamond and not the PC's.
Been there, done that....
Suprised you've not had this issue earlier...I've been suffering with Activesync issues for years
There are lots of ways to diagnose and resolve but perhaps you just might want to get the sledgehammer out...this mostly works for me....(I hope your familiar with Outlook!)
On one PC (I would use the XP "older" Op system one) export your synced data from Outlook to a .pst or .ost file for backup and later import (after delete & tidy stuff you no longer need in Calander/Contacts/Tasks, etc)
then
Delete all your data in Outlook, create a new empty .pst (connect to same), delete old .pst
then
delete partnership with device (to be sure), and remove same data (Contacts/Calander etc) from device
then
You can then check the exported/saved .pst for errors (I can't remember the MS programme...google for it), once satisifed OK import all you info back into Outlook
then
Synchronise with new partnership to device.
Hopefully so far so good
(sometimes I even rename the device-partnersip etc in case something "residual" there stays behind and corrupts something )
Next
Prior to connecting device with WORK PC:
Delete all previously synced data in Outlook and delete partnership there. I then make sure that in Activesync (before establishing new partnership) that I click option for one way data transfer ie replace items on computer with those from device
then
...plug in and establish new partnership, hopefully no problems....data populates computer from device. Once established then put back how you prefer data to be transfered (if there is a conflict etc)
Return home and partnership there still synchronised, Hopefully this works
If you find that there are still issues, you can un-Check and Check each synced area (Contacts, Calander, Tasks, Synced Files) independently to see where the conflict is.....
...I have found conflicts mostly occur with:
i) Calander: Birthdays/Anniversarys (probably as they are extended recurring events)
ii) Calnder: Meetings etc that might be recurring
There are real issues if using old versions of Outlook (2000 for me at work ) syncing with most recent ones!!
Sorry for the mad typing but best I can do for a "Quick" reply....Good luck !!
Studz, I know what you mean, I often get errors where it asks you to "resolve item" and after a while of playing it usually works. This is different, it won't sync at all.
neomagik said:
Studz, I know what you mean, I often get errors where it asks you to "resolve item" and after a while of playing it usually works. This is different, it won't sync at all.
Click to expand...
Click to collapse
Presume you have done the most obvious, and that is un-install and re-install Activesync and the Vista sync programme on both PC's ?
neomagik said:
Studz, I know what you mean, I often get errors where it asks you to "resolve item" and after a while of playing it usually works. This is different, it won't sync at all.
Click to expand...
Click to collapse
I had this once I think a year or so back. Tried so many things that I can't remember what finally fixed it.
I think a good place to start though, like PJ6363 says, is do a clean sweep... re-install activesync on both machines, and I would also reinitialise your Outlook Account (.pst) on the master PC and delete on all other devices.
Good luck, and tell us how you get on.
neomagik said:
Thanks fyew-jit-tiv but I've tried that already. Also, it wont sync to WMDC in Vista either and it's unlikely that the same fault occured in AS and WMDC at the same time. This is what leads me to believe it's the Diamond and not the PC's.[/QUOT
Neomagik... Sorry i could help any further fella.. As i said in last post i had this problem and i just re-installed A/S... The only other thing i done after i un-installed A/S was to run a registry cleaner.!
P.s i don't think is down to the Diamond. I Was having this problem with the Touch (elf) too...
Click to expand...
Click to collapse
well, i have similar issue w/ sync and finally, i solved the problem by changing the sync cable.
Thanks folks,
I'm going to try all of these.
@ Snufkin, I'm using two different sync cables so I know this is not the problem.
My diamond did funny things when the screen would turn off quickly after connecting because i set it not to charge when connected. Gave all sorts of weird errors.
Now, screen stays on because i want it to charge and sync completes now, still takes a while though.
You guys are aware that WM6.1 has a problem syncing with 2 computers, aren't you?
Some people claim they managed to do it and I believe them, only none of the voodoo worked for me. Never had that problem with WM5 and 6.
pedmond said:
You guys are aware that WM6.1 has a problem syncing with 2 computers, aren't you?
Some people claim they managed to do it and I believe them, only none of the voodoo worked for me. Never had that problem with WM5 and 6.
Click to expand...
Click to collapse
there is a long thread about this issue somewhere conclusion 100% in wm 6.1 you can not sync with 2 PC. this is a wm 6.1. related problem.
i can sync with 2 pC my athena with wm 6 but i can not do it with the diamond or trinity. don't even try it. it will mes you the whole outlook!
Sync with WM6.1....off course u can!
Been syncing my Kaiser and now Diamond with WM6.1 for well over a year with 2 PC's. Must have done it at least 20 times with various devices and ROM's. Kicker is that my work has W2000 & O2000, and at home I use XP and O2007....still works!!
I'm not saying I don't occasionally have issues...but I do carry more than 1000 contacts and and extended calander with numerous recurring entries
.....like I've posted before (as many others) there are issues, but nothing insurmountable. I'd be lost if I could not sync my work PC, homw PC and PDA
Read around and you'll see........
here u are, i found the thread:
http://forum.xda-developers.com/showthread.php?t=377823
i tried long and hard to sync my diamond with 2 pc. all i got is errors and double tasks and appointments. got tired and gave up! my contacts list is too precious to play with!. i do have over 600 contacts and 1300 numbers (tlf, mobile, fax).
in order to have my diamond sync with 2 pc i syinc it with one, then i sync my athena and sync with the second....lol...this is my way to have 2 pc and 2 htc devices in sync.
I had my Diamond (and previous Trinity) synced with 2 pc's. No major problems until now.
It's dead
OK, I have tried the steps suggested by PJ6363 with no success. It won’t sync to the first pc let alone the second.
I then decided to dig out the old C500. After blowing the dust off I hard reset to clear out any info left on it. Plugged it in and hey presto, immediate sync. Unplugged it and tried again, another sync. Added a contact whilst synced and it updated straight away.
I then deleted all partnerships on pc and diamond and plugged it in. It went through the usual setup and connected to the device as before but surprise surprise, no sync.
Does this not mean that the data on the PC is fine and it is a problem with the Diamond, possibly a hardware problem?
Unless anyone else can suggest anything I’m going to flash a new rom but I have a strong suspicion it will not make a difference.
neomagik said:
OK, I have tried the steps suggested by PJ6363 with no success. It won’t sync to the first pc let alone the second.
I then decided to dig out the old C500. After blowing the dust off I hard reset to clear out any info left on it. Plugged it in and hey presto, immediate sync. Unplugged it and tried again, another sync. Added a contact whilst synced and it updated straight away.
I then deleted all partnerships on pc and diamond and plugged it in. It went through the usual setup and connected to the device as before but surprise surprise, no sync.
Does this not mean that the data on the PC is fine and it is a problem with the Diamond, possibly a hardware problem?
Unless anyone else can suggest anything I’m going to flash a new rom but I have a strong suspicion it will not make a difference.
Click to expand...
Click to collapse
It looks like something other than what I have been pointing out....see here: http://forum.xda-developers.com/showthread.php?t=377823
I think you need to get serious and re-install the actual software itself on the device (hard reset), appears that Activesync on PC's is good...but would re-install there anyway!!
Look at it this way, you have found a sweet excuse to update your ROM withthe latest version and clean up your contacts/calander etc....should not be an issue with a fresh ROM install (try SwiftB 6.0....excellent!!)...let us know how you get on
Ah ha....forgot something critical...if you are syncing using older version of Windows (2000) or Outlook ...or any issues syncing for that matter, then I found that you MUST go to Settings->Connections->USB to PC and turn off Enable Advanced Network Functionality...have you done this?
I've had my Tilt running pretty smoothly on the stock firmware since I bought it over the summer (camera stopped working, but that's a different story). Anyway, I did a backup this morning (SPB Backup), and after the reboot I couldn't get a voice signal. If I pushed the phone button, nothing would happen! Now here's the weird thing: I'm able to get a data connection (was able to get new email), but the phone icon still says no service. Has anybody experienced this before, or know of any fixes? I've soft-booted a few times, but didn't want to hard boot if there was a simpler way.
And yes I did search this entire forum for similar posts, but didn't find any.
Thanks in advance!
have you tried a different SIM from a different operator?
you might want to try a different SIM from a different operator just to be sure your SIM and/or operator is not the problem.
if it works with another SIM, you can be fairly certain that it is NOT a hardware issue...in which case, a hard reset will more than likely resolve your problem.
also, are you able to receive incoming calls? what kind of a message does the caller get in case your phone doesn't even wake up and ring? finally, have you tested sms text messaging? try sending a message to someone and also try to receive an sms text message from someone...these little steps will help you confirm whether or not you are experiencing a hardware issue...in which case you might want to consider having it checked/fixed under warranty.
keep searching...cheers !!!
Happened to me once. I tried everything, but didn't work. If it's under warranty, AT&T will replace it. I went through 3 units in the 11 months I owned tilt.
hmmm have you tried flashing another Radio? (don't know what happened to your camera, but if you've got cam & phone issues, it's worth checking the Radio...
It's happened to me twicw also. This is an SPB Backup quirk. I'm afraid a hard reset is all that's left to do.
Well,
first of check if you're connecting to the correct network AT&T and not accidently logged on to the T-Mobile network - perform a manual network search / selection on your device.
If the above step does not help, try to restore your device with the SPB Backup you made. If that also does not work, well, then ... yeah ... hard reset! I would not really consider a RADIO FLASH on your device since it semmed to be working fine for you before that?
Thanks for everyone's suggestions. I tried doing a full restore of the latest backup (that morning), and that seemed to bring back the phone functionality. However, the restore also eliminated a few of my main programs, which was very weird! So, I did a full restore from the previous backup and tested that one out. Everything was like it should be. Then I did a restore of the latest backup's tasks/appointments (only things that changed), and now I'm back to full operation
As a side question, since I'm running WM 6.0 and want to flash to 6.1, would I be able to do a full restore from SPB Backup... or would that be incompatible with the upgraded OS?
You won't be able to perform a FULL RESTORE. There are a couple of changes in WM6.1, so, just to be on the save side I would suggest that you back up your PIM data, then flash to 6.1, restore your PIM data and reinstall all of your application.
BTW:
I was running WM6.1 on my MWg Zinc II and couldn't find any real advantages other than THREADED SMS. The Pocket IE gets a whole bunch of new bugs (for example Frames in websites are not shown or not shown correctly) and experienced a couple of incompatibilities with 3rd-party software application. If you still want to take a chance, good luck! However, I do not believe that you can go back to WM6.0 once you flash to 6.1!
I wouldn't upgrade to 6.1 if you're running SPB software. I was running 6.1 without problems, then loaded SPB Phone Suite, Diary, and Pocket Plus, and suddenly Garmin XT couldn't locate satellites at all. It took several hard and soft resets, and a visit to the SPB forums to realize that 6.1 could be the culprit, and it was. All problems disappeared with 6.0. There was a post at the SPB forums that *seemed* to indicate that SPB apps hadn't been fully tested--they may have used the word "certified"--with 6.1. Good luck.
No, that's not it -- I'm running the latest versions of all of those SPB titles on a stock 6.1 with no problems.
i have no spb apps on this one and i have the problem...it just can't fix the network
it happened few days ago to a guy that isn't quite familiar with ppcs he somehow turned it off and when he turned it on he couldn't get the network...eventually he hooked up after half a day (i'm not sure for how long did this problem last because i don't know does he use soft reset and flight mode)...so i took the kaiser to test it and to see what happened..i messed with flight mode and SR it couldn't find the net at all
tried wm6 and two wm6 radios
tried wm6.1 and two wm6.1 radios
i'll try android...just to test the module itself..if there are any hardware issues
Hello,
I had some freezes on bootloader.
Searching a solution on this forum, I updated my Kaiser 130 with a 3.29hard2 patched HSPL. I installed the PDACorner v8 rom, set my all stuff and made a backup with SPB Backup 2.
Since this time, every day, my Kaiser lose the contacts, the programs and calendar. The settings still remain. It happens while my ppc is USB connected to my PC, some hours after a sucessfull synchronization.
After each "crash", I restore the full system and settings with SPB backup.
Today, I thought the problem was on my Activesync 4.5. So, I removed it, reboot my PC and install Activesync again. I removed the activesync's settings on my PPC and launched a new partnership with synchronization.
But my PPCfinally "crashed" some hours after.
I hope you can really help me.
I tried HSPL 3.29hard2 and 3.34 ; radio 1.71 and 1.70 ; PDAcorner V8 rom and some others ; without success.
Greetings.
Restoring full setting might be a problem! What OS was your backup and what OS are you restoring it to?
I forgot to mention that.
Of course, I only used my backup on the same OS it was made.
Clearly, I didn't use the SPB backup's possibility to restore my settings on an updated or different rom.
The crazy thing is that the first synchronization is succesful and that my PPC seems to run normally until it crashes.
After each crash, I need to hard reset my Kaiser to reboot normally again (with all items in programs, Start, etc.)
I don't remember if I tried to set my all stuff manually instead of restoring with SPB. In fact, I'm just doing this try since this afternoon and all seems OK at the moment.
some bad news
I was trying my Kaiser's stability since yesterday afternoon, after a hard reset and without a SPB backup.
This morning I was thinking the problem was due to the restore of SPB.
But my PPC just crashes. So I have to search a new explanation.
Thanks for your help
strange... i have the same problem.
ahhhhhhhhhhhhhhhhhhhh
i'm not alone !!!!!!!!
sorry... and welcome to my club !
Actually I have the following roms on the Kaiser :
- SPL 3.34
- radio 1.71.09.01
- PDA Corner V8 (win 6.1)
and Activesync 4.5 on the PC.
My ppc crashed so frequently during the last days that Activesync is totally lost with the two partnerships it can manage. I tried to completely uninstall this soft two days ago, but without success... for the Kaiser's stability, I mean.
I have to mention that I only attempted to create partnerships with the same PC, my work's one. Tomorrow I will connect the ppc only for synchronization instead of the usual all the day's connection.
Are your crash's conditions similar with mine ?
similar issues
i have had similar issues, I never worked out what was causing it exactly... it happens if i sync with active sync and even worse i have lost my whole sd card once (it's ok i backup, phew). I assumed i had caused the problem by using advanced config to move some of the basic file storage and caching to the sd card. in the end i have switched to Google sync for my contacts and calender and use Bluetooth to transfer files between pc and ppc. I had initially also thought it had something to do with sprite back up, so i had stopped using it. wondering if you have moved cache and default file locations too? cos maybe active sync has an issue with this (maybe a delay writing to the sd card?) jst speculating really. since i switched to google sync i dont have a use for active sync at all....
wondering if you have moved cache and default file locations too
Click to expand...
Click to collapse
No, I didn't.
I usually only change minor settings (regional settings, owner informations, ringtone, etc.) after a flash or a hard reset.
I made backup to speed up my ppc's customization, especially since crashes happened more and more frequently (ppc was under non patched HSPL 3.56).
I really think that two problems are chaining in my case. The first was my Kaiser's instability, due to the couple HSPL & TPCElite rom, which caused a great shake in my partnerships. The second is due to Activesync, I think, but I don't have any evidence at this time.
So, I just made two synchronizations today.
I have disconnected my Kaiser after each one.
And the ppc didn't crash again.
Hey guys,
Just moved this over to kaiser general, Wanted to keep the rom dev section a bit cleaner since this isn't really related to rom development.
Peace,
Josh
Joshkoss :
Sorry, I firstly thought my problem was a rom's one.
Finally, it appears that my crashes became from my PC's connection even I don't know why.
So, you are right !
This post shall not stay in rom section anymore.
Over the past two weeks, I have been encountering a problem with my ActiveSync software.
An error message has been appearing "There has been a change made in your server that requires you to re-synchronize all items on your device. All changes made since your last successful sync will be lost. Do you wish to continue?"
Obviously, the answer is no. However, in more than one occasion, I have accidentally pressed YES. This resulted in wiping out my contacts, my appointments (Calendar) and my tasks. My messages were fortunately left intact.
A couple of days ago, I had the good fortune - a possible glitch - that suddenly detected my old sync profile and thus was able to restore my deleted contacts and appointments.
Anyways, I wish to get rid of this error lest it wipes out my information again.
I am using L26's Diamond Rom on an HTC Tytn II. (Available in the Kaiser Rom Development Forum). [The rom uses WM 6.1.]
I was already wary of flashing a rom when I first bought my phone
but I am even more wary that my phone might have become unstable - which is still possible even if I have been using the rom for over 8 months now.
If anyone can help me out, I would really appreciate it.
Oh yeah, I have yet to use Sprite Back-up and funambol.
I think given my near brush with complete data loss, I need to take this precautions.
Would really appreciate some answers from other users. Thanks in advance.
I'm hoping the great folks at XDA-Developers can help me with this weird network issue. I have an AT&T Tilt with the stock WM6.1 ROM. It started this past weekend. Fortunately the important programs work like Skyfire, Opera Mini, IE, Outlook, and Google Maps. But nothing else can communicate with the internet. It started with QuickGPS. Press download to get the updates and in less then half a second pops up a message “Connection Failed”. I spent a lot of time searching and trying all the fixes for registry, remove hidden proxy, restore proxy, etc., etc. All no good. I suspect because the problem is not with QuickGPS because I have now found that other programs that I use to use don't work anymore either. I use programs like WeatherWatch, GPSRadar, OggSync, etc. Non of them are able to connect anymore. The errors pop up quick, like they didn't even try. I have tried everything I can think of. Checked all the settings, and options and all not good. There is something that I'm missing and I'm hoping someone can help. Thanks so much.
I don't know if I stumped everyone (77 views and no one commented) or if this was the wrong place to post this problem. If it was the wrong place, I apologize.
I did solve the problem, but not the conventional way I would have liked. I found a full system backup that was dated three weeks prior to the time this problem appeared. I made a current full system backup as well as a separate full PIM backup. Hard Reset. Restored the three week old backup. Restored the current PIM backup. Did some other miscellaneous updates that I had done in the last three weeks. All works perfectly now. Most of me is glad that I'm back 100%. But the IT part of me is frustrated that I don't know what went wrong and didn't get the chance to fix it properly.